493 Training jobs in Taguig

Under the supervision of the Channel Manager, this key position is responsible for the training and random audits for the team.

PERFORMANCE AND PEOPLE MANAGEMENT

• Creates training modules and provides associated activities.
• Conducts training for new hires.
• Conducts product specific and refresher training.
• Evaluates the effectiveness of training programs conducted (Levels 1 to 3).
• Prepares trainee assessment and evaluation.
• Manages training records of learners and prepares applicable training reports accordingly.
• Handles administrative duties related to training.
• Assists Supervisor when necessary.

COMMUNICATION

• Interfaces with internal and external clients, CM and subordinates on general issues and solutions related to training.
• Prepares training reports and makes recommendations on how to improve the training.
• Answers emails, inquiries regarding project specifications.

REQUIRED DUTY STATEMENTS

• Ensures compliance to company rules and regulations.
• Ensures compliance of all Non-Conformity Corrective Action Preventive Action Concessions (NCAPACs) and all other audit findings within the prescribed period.
• Reports security incidents and/or any identified security weaknesses.

REQUIREMENTS:

• Graduate of a 4-year course preferably related to Information Technology and Business Management.
• At least 3 years of experience as a Trainer, conducting and facilitating a variety of training programs.
• 1 year or more of relevant and related experience in BPO industry is an advantage.

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Job Type: Full-time

Benefits:

• Health insurance
• Life insurance
• Paid training

Experience:

• Training: 3 years (Required)
• BPO Trainer: 3 years (Required)
• BPO: 1 year (Required)

Work Location: In person

**Role Details

Type of Support:Training

Contract Duration:Permanent

Work Schedule:10pm - 7am Manila

Work type and Location:Full Onsite, Taguig (McKinley)

Expected start date: ASAP**

The Role

Are you passionate about training? Our business is growing, and we are expanding our support for the company's operations training goals. A successful Dedicated Training Specialist will ensure that the training goals of Partners are supported and achieved. You will support onboarding and enhance the competencies of our associates by designing and conducting training programs that will boost employees' workplace performance in alliance with the Partner's core values. When requested, you will also train the Partner's new hire training classes and/or refresher training classes. You will be responsible for performing training needs assessments, designing and delivering curriculum and learning materials, and managing all phases of training interventions.

What You'll Do:

• Assisting in creating interactive and engaging instructor-led and online training courses
• Effectively communicate complex concepts related to trust and safety on social media platforms
• Revising, updating, and maintaining training courses
• Contributing to online instructional design and development standards
• Adhering to Partner brand, image, and style guidelines in training asset development
• Utilizing best practices in Knowledge-Centered Service to develop and maintain a robust and efficient knowledge base for staff and partner consumption
• Scheduling and delivering standard training plans on a defined timeline for Partners and the staff in a virtual environment
• Maintaining current knowledge of Partners' products
• Showing understanding and demonstrating proficiency with various teams' processes and procedures for successful training of staff
• Conducting training evaluations on specified Partner Success teams providing feedback to staff and management

What We Expect From You:

• Fundamental understanding and ability to apply adult learning principles
• Ability to meet tight timelines
• Ability to quickly learn and absorb partner culture, processes, and policies
• Strong presentation and technical writing skills
• Experience designing training programs
• Demonstrated knowledge of instructional design tools
• Ability to produce thorough and complete documentation
• Ability to work independently as well as a contributing team member
• Excellent listening skills and a commitment to communicate clearly, completely, and on time
• Excellent time management and organizational skills
• Exceptional skills in partnering with partners and staff in developing and maintaining long-term supportive relationships
• Ability to partner with quality evaluators and develop strategies to support staff development opportunities
• Willingness to accept coaching to remove barriers to effective working relationships
• Understanding of knowledge center support methodologies to develop a knowledge base that is effective for staff and partner consumption

What You Will Get In Return:

• Competitive compensation based on experience
• Attractive benefits package including medical, dental, and vision options based on location
• Access to free posture-based fitness workouts from home
• Paid Sabbatical Leave
• Training opportunities provided by PartnerHero and outside entities
• 1-on-1 coaching with feedback sessions, mentorship, and opportunities for cross-functional development

Company Culture is at our core

Our core values bring intention to our work and set the tone for our culture. From the partners we serve to the associates who work with us, we share a set of core values that guide our actions.

• Care for others – Cooperate, empathize, and seek opportunities to put each other first
• Embrace growth – Expand your mind by taking calculated risks, developing your skills, and staying open to change
• Manifest trust – Trust is the bond that allows us to work at our highest levels, as members of a team, in a unified direction. It is continuously earned by delivering on our commitments
• Take ownership – Doing the right thing should come naturally
• Be humble – Seek guidance, receive feedback, ask questions, and listen to your colleagues

Position: Learning Services Learning Specialist

Overview:

The trainer's main objective is to prepare customer service representatives to perform their job effectively. This includes providing new hired staff with product knowledge, company information and the necessary customer service skills. In addition to this, trainers provide cross training, new product training, updates, refreshers, and recursive training, deliver training events and learning solutions using all mediums including in-class, e-learning, virtual facilitation, and blended techniques.

• Takes and distributes minutes of department meetings.
• Planning and Preparing:
  • Creates lesson plans for training delivery;
  • Reviews, evaluates and modifies, if necessary, the training curriculum (all training modifications must be approved by the client);
  • Prepares materials and resources for training delivery;
  • Reserves training room and equipment;
  • Checks equipment and networks for functionality and access;
  • Reviews and masters all content and activities for instruction.
• Training Delivery:
  • Provides clear instruction using a variety of techniques and activities;
  • Enforces adherence and attendance of participants;
  • Maintains a positive learning environment;
  • Evaluates learning and mastery of content, skills and procedures;
  • Provides feedback and guidance to learners;
  • Enforces company rules and policies during training hours.
• Training Reports:
  • Completes daily, weekly, and end of training reports and submit to all pertinent parties;
  • Signs off trainees with individual reports to the operations supervisor;
  • Records and explains training attrition;
  • Recommends changes to curriculum, methods or activities based on observations during training delivery.
• Needs Analysis:
  • Partners with QA to determine areas of opportunity in CSR performance;
  • Evaluates the results of product training to curb undesirable trends or unexpected deficiencies in training programs;
  • Recommends training initiatives to support operations in surpassing KPI's and metrics;
  • Develops action plans to remedy deficiencies.
• Updating and Maintaining Knowledge:
  • Takes calls meeting the account weekly quota;
  • Performs quality audits to meet the account weekly quota;
  • Attends calibration sessions;
  • Reads all new processes and procedures provided by the client and/or operations;
  • Receives refresher training as necessary;
  • Remains informed and current in instruction practices, teaching methodologies and training best practices.
• General Account Responsibilities:
  • Supports all areas of account operations in order to provide knowledgeable, competent and motivated staff;
  • Interacts with clients when necessary for training purposes, especially regarding curriculum and training modifications (All modifications must be approved by the client);
• Other tasks as assigned by account manager:
  •  Maintains training materials to ensure documentation is current and relevant given market changes and evolution;
  •  May contribute to the design of training events and learning solutions;
  • Tracks and manages performance in the classroom and, if required, manage transition to team mgr./stakeholder;
  • Follows standard evaluation and measurement process/protocol to assess comprehension and adoption of knowledge to ensure successful job readiness transition.

Required skills + qualities (technical):

• Project Management skills and MS office

Required skills + qualities (non-technical):

• 3 years of university studies completed
• At least three (2) years experience in a call center or any similar industry
• Good verbal and written communication skills

• Design and Deliver Training: Develop and conduct comprehensive training programs for new and existing field sales representatives, focusing on sales techniques, product knowledge, and industry-specific fintech solutions. You will prepare physical and digital educational materials, including case studies and videos.
• Onboard and Coach: Guide the onboarding process for new hires by providing orientation to our sales processes and developing personalized coaching plans. You'll observe sales interactions and provide direct, constructive feedback to help representatives improve their skills and meet sales targets.
• Analyze Performance Data: Use your analytical skills to study sales statistics and trends, gauging the effectiveness of training programs. You will collect data from various sources, including our CRM system, to track key performance indicators (KPIs) and identify areas for improvement.
• Drive Strategic Improvements: Prepare reports and dashboards to visualize sales data and trends. You will use these insights to provide actionable recommendations for optimizing sales strategies and enhancing profitability.
• Collaborate and Report: Work closely with sales managers to identify specific training needs and develop customized solutions. You will also report on the impact of training programs, providing data-driven insights to leadership.

• Proven experience as a Sales Trainer or in a similar role.
• Experience in a sales position, preferably within the fintech industry or with complex B2B products.
• Strong analytical skills with the ability to interpret complex data sets and translate them into actionable insights.
• Proficiency with data analysis and visualization tools like Excel, Tableau, or Power BI, and experience with CRM software (e.g., Salesforce) is highly preferred.
• Excellent communication, presentation, and interpersonal skills.
• A strong understanding of adult learning principles.
• Ability to work independently and manage the full training cycle.
• Knowledge of the fintech industry and the broader smartphone value chain (OEMs, carriers, distributors) is a plus.

We are seeking a Training Specialist who will be responsible for designing, delivering, and evaluating learning programs that enhance employee skills, performance, and overall organizational effectiveness. The role involves facilitating engaging training sessions (on-site, virtual, or hybrid), developing learner-focused materials, managing training logistics, and driving continuous improvement in learning delivery.

Minimum Qualifications: Bachelor's degree in Education, Human Resources, Psychology, Business, or related field.

At least 2–3 years of experience in training facilitation, instructional design, or organizational development.

Strong facilitation and presentation skills with the ability to engage diverse learners.

Proficiency in developing training content and using e-learning platforms or digital tools.

Excellent communication, organizational, and stakeholder management skills.

Knowledge of adult learning principles and training evaluation methods.

THE BIGGEST, HAPPIEST BRAND MOVERS IN THE PHILIPPINES Backed by 20 years of experience and a 5,000-strong team, ActivAsia transforms your brand's vision into nationwide realities. Our ability to scale – from local community activations to large countrywide campaigns – is supported by an ecosystem of collaborative companies that can make even the impossible happen. From on-ground experiences to digital integration and retail solutions to creative storytelling, we don't just activate brands; we uplift lives, enable dreams, and create authentic connections that have made us the most trusted partner for clients across the country.

The Training Officer will design, implement, and oversee training programs for retail staff across all store locations. This role ensures that employees have the skills and knowledge needed for excellent customer service, sales achievement, inventory processes, and adherence to company policies.

Key Responsibilities:

• Develop and deliver training programs
• Conduct training sessions and coach store leaders to ensure consistent training delivery.
• Assess training needs and evaluate program effectiveness, making improvements as needed.
• Collaborate with HR and Operations to align training with company goals.

Qualifications:

• Bachelor's degree in HR, Education, Business, or related field.
• 3-5 years of experience in retail management or training, preferably in multi-store settings.
• With knowledge in ADDIE Instructional design model
• Strong communication and organizational skills.
• Willingness to travel to store locations as needed.

Must be amenable to work in Binondo Manila

Job Types: Full-time, Permanent

Pay: From Php25,000.00 per month

Benefits:

• Company Christmas gift
• Company events
• Flexible schedule
• Flextime
• Opportunities for promotion
• Paid training
• Pay raise
• Promotion to permanent employee

Work Location: In person

Responsibilities:

• Assists in identifying the training and development needs of the Company, coordinates and delivers corporate training programs of the Company
• Creates, update and improves training procedures/programs to fulfill company and employee's specific needs to improve job skills.
• Presents training and development programs thru group discussion, lecture, simulations, and videos.
• Maintains records of training and development activities, attendance, results of tests and assessments and retraining requirements.
• Evaluates program effectiveness through assessments, surveys and feedback.
• Maintains knowledge of the latest trends in training and development.

Qualifications:

• Graduate 0f any four-year course related to Psychology, Human Resource, Business or related fields
• At least 2-5 years of experience training and development
• Experience in Instructional Design and creating effective learning materials
• Strong Communication and Coaching skills with ability to work collaboratively and think strategically
• Excellent organizational and project management skills
• Can start ASAP

Job Type: Full-time

Pay: Php20, Php25,000.00 per month

Benefits:

• Company events
• Free parking
• Health insurance
• Life insurance
• On-site parking
• Paid training
• Promotion to permanent employee

Work Location: In person

As a Training Specialist, you'll design, deliver, and evaluate engaging training programs for both office and field teams—including merchandising, trade marketing, and sales staff—ensuring alignment with the company's vision of excellence, positivity, and social responsibility.

Key Responsibilities

• Training Needs Assessment: Analyze and identify training needs by collaborating with department heads (e.g., sales, trade marketing) and reviewing performance data.
• Program Design & Development: Create comprehensive training materials—manuals, e‑learning modules, onboarding decks—that reflect adult learning principles.
• Training Delivery: Conduct interactive in‑person workshops on-site; facilitate virtual sessions for remote teams.
• Facilitation for Field Teams: Equip merchandising, brand ambassadors, and area coordinators with the knowledge and tools necessary to execute campaigns effectively.
• Partner & Stakeholder Collaboration: Work closely with SMEs—such as trade marketing supervisors—to develop brand-aligned product training and in-store activation guidelines .
• Evaluation & Continuous Improvement: Use surveys, assessments, and performance metrics (e.g., campaign ROI, inventory turnover) to gauge effectiveness and refine content.
• Training Records & LMS: Maintain accurate records of training attendance, certifications, and program outcomes.
• Promote Culture & Values: Integrate company's core values (S.H.A.R.P.E.N.S.) and CSR initiatives into learning interventions to strengthen team engagement.
• Stay Updated: Keep abreast of new training methodologies, digital tools (e‑learning platforms, microlearning), and industry best practices.

Qualifications

• Bachelor's degree in HR, Education, Organizational Development, or related.
• 2–5 years' experience in instructional design, training delivery, or organizational development—ideally within retail, FMCG, or distribution sectors.
• Strong facilitation and presentation skills; comfortable coaching both office staff and field personnel.
• Analytical skills to interpret training impact and support data-driven decision-making.
• Excellent interpersonal skills; able to engage diverse teams and manage cross-functional collaboration.
• Values-driven mindset that aligns with LifeStrong's S.H.A.R.P.E.N.S principles.

Job Type: Full-time

Work Location: In person

Let your Passion Lead You at the Home of Clinicians with over 5000+ employees who have trusted us with their careers

Physical Sites: Taguig, Cebu, and Pampanga

Our Clinicians & Associates advocates for better patient care while enjoying these benefits:

• HMO on Day 1 with 2 Dependents upon regularization
• Group Life Insurance
• Highly Competitive Salary
• Annual Salary Increase
• Quarterly Performance Bonus
• Service Incentive Leave (SIL) with Leave Conversion
• Work-Life Integration
• Get Visa Sponsorship & Work Abroad (*)
  
  *Terms and Conditions Apply

The responsibilities of a Training Specialist are outlined but not limited to the following:

• Responsible for developing, implementing and evaluating Shearwater Health training activities
• Plans, assesses, organizes, coordinates, conducts and evaluates all SWH training programs and activities
• These include New Hire Training, Compliance Trainings, Refresher Courses, Specialty Trainings, Continuing Educations, Cross-Trainings, etc
• Creates interactive and effective training presentations
• Creates documents for, maintains and organizes Shearwater Health Training Library
• Works with the Operations and Quality Assurance teams to analyze performance feedback and resolve issues

Required Qualifications:

• Graduate of a bachelor's degree of any non-medical allied course
• With at least 12 months of teaching experience
• Experience in effective knowledge transfer using Kirkpatrick Learning Effectiveness; teaching credentials or certification a plus
• Strong clinical background in orthopedics, emergency room, intensive care, neurology, occupational medicine or rehabilitation useful
• At least 2 years of recent & pertinent clinical/hospital or similar experience
• Clinical Subject Matter Expertise with the use of technical and professional knowledge and skills to accomplish results related to the process handled
• Knowledgeable in Medical/Clinical Summary Writing. The manner of narrating clinical picture consistent with a standard format of documentation per client format and jurisdictional requirement covering critical elements of narrative from subjective, objective, assessment, treatment planning
• State Specific Evidence-Based Guidelines or Client Proprietary Guidelines familiarity with the appropriate evidence-based guidelines used or client proprietary guidelines in coming up with a clinical decision related to a treatment, diagnosis, or health condition