113 Training Facilitator jobs in Taguig

We're Hiring: Learning & Development Project Manager

Location: Onsite – BGC, Taguig

Start Date: ASAP / within 30 days

We are looking for a
Project Manager with strong Learning & Development (L&D) and instructional design experience
to lead training initiatives and manage external partners. This role will involve overseeing end-to-end project delivery, ensuring quality learning solutions, and driving collaboration between internal teams and vendors.

What You'll Do

• Plan and manage
  training and instructional design projects
  from start to finish
• Coordinate with
  vendors, subject matter experts, and internal teams
  to meet project timelines and objectives
• Monitor progress, manage risks, and ensure quality standards are met
• Oversee resources across design, content, and multimedia teams
• Evaluate program effectiveness and recommend improvements

What We're Looking For

• 5+ years of
  project management experience
  in L&D, training, or instructional design
• Strong understanding of
  training methodologies
  (e.g., ADDIE, SAM)
• Experience working with vendors and managing partnerships
• Skilled in
  project management tools
  (Jira, Asana, MS Project, Trello, etc.)
• PMP or similar certification is a strong plus
• Excellent communication, organization, and stakeholder management skills

Why You'll Love This Role

Opportunity to
lead impactful learning projects

Collaborate with talented teams and trusted partners

Grow your expertise in both
project management and instructional design

Interested applicants may connect directly or send a message for more details.

Client Profile: This company assist different organizations to increase their performance by providing resolution and services in technology, operation and strategy. They are serving more than 38 years here in the Philippines.

Position: Instructional Design Manager

Company Industry: BPO Company

Location: Mandaluyong City

Postal Code:1635

Salary Offer: Php90,000-Php180,000

Work Schedule: Shifting Schedule

Work Set Up: Work Onsite

Benefits:

Health Insurance (HMO)

Life Insurance

Maternity leave

Paternity leave

Loyalty Gift

Christmas Gift

Night Differential if applicable

Allowances

Company-sponsored trainings, upskilling, and certification

Flexible Working Arrangements

Healthy and Encouraging Work Environment

Job Requirements:

Bachelors degree holder

With at least 5-10 years of experience in instructional designing, curriculum developer, and learning delivery is an advantage

Amenable to attend interviews

Willing to work in BGC, Taguig

Can start as soon as possible

Job Responsibilities:

Collaborate with the clients and identify the solution through design, development, and delivery

Develop the training curriculum by doing a training needs analysis.

Create thorough and excellent subject outlines.

Create standards, guidelines, templates, and checklists.

Work together to create training materials that are both pertinent and efficient with internal and external stakeholders.

Verify that the training deliverables meet industry standards and project quality guidelines

Identify the risks and share them with the functional manager or project leads to explore potential remedies, mitigations, or alternatives,

Look for chances to incorporate fresh and creative teaching methods into the answer.

Recruitment Process: (Online and Face to face)

HR Interview

Second Interview

Final Interview

Job Offer

Job Type: Full-time

Pay: Php80, Php180,000.00 per month

Work Location: In person

Instructional Design Specialist
Join our dynamic team as an Instructional Designer, where you'll collaborate closely with our Instructional Design Manager, project partners, and subject matter experts. Together, we'll craft engaging learning modules, comprehensive course maps, and effective instructor-led training guides. But that's not all - you'll have the opportunity to flex your creative muscles by developing a variety of supporting materials, including impactful microlearning videos and multimedia resources, all tailored to enhance the learning experience. With your strong interpersonal, written, and visual communication skills, you'll expertly blend multimedia elements to effectively educate and engage our employees and stakeholders. If you're passionate about creating compelling learning experiences that drive success, we're excited to welcome you aboard.

In This Role You Will

• Collaborate with stakeholders to identify learning needs and design tailored learning solutions that align with organizational goals and objectives.
• Create engaging and interactive instructional materials, leveraging multimedia elements and technology tools to enhance learner engagement and comprehension.
• Develop comprehensive curriculum outlines and learning pathways that cater to diverse learner needs, ensuring a seamless and impactful learning journey.
• Conduct rigorous needs analyses and performance evaluations to identify gaps and opportunities for improvement in learning outcomes.
• Harness the power of educational technologies and learning management systems to deliver dynamic and scalable learning experiences across various platforms.
• Ensure the quality and effectiveness of instructional materials through rigorous reviews, assessments, and continuous improvement initiatives.
• Manage multiple projects simultaneously, from inception to delivery, ensuring timely completion within budgetary constraints and stakeholder expectations.
• Foster collaborative relationships with subject matter experts, educators, and stakeholders to leverage diverse perspectives and expertise in the instructional design process.
• Provide training and support to trainers and learners on the effective use of instructional materials and technology tools, empowering them to maximize learning outcomes.
• Stay abreast of emerging trends and best practices in instructional design and educational technology, continuously enhancing your skills and expertise to drive innovation and excellence.

We are looking for someone who has:

• Strong understanding of adult learning principles, instructional design theories, and best practices in educational psychology.
• Proficiency in learning management systems (LMS), authoring tools (i.e., Articulate 360), multimedia production software (e.g., Vyond, Adobe Creative Cloud, Canva, Genially, etc.), and emerging educational technologies.
• Ability to think creatively and analytically to design innovative solutions that address diverse learning needs and challenges.
• Excellent verbal and written communication skills, with the ability to articulate complex ideas clearly and concisely to diverse audiences.
• Strong organizational and project management skills, with the ability to manage multiple projects simultaneously and deliver results within deadlines and budgetary constraints.
• Ability to collaborate effectively with cross-functional teams and stakeholders, fostering a culture of teamwork and shared success.
• Meticulous attention to detail in instructional design, content development, and quality assurance processes to ensure accuracy and effectiveness.
• Flexibility and adaptability to navigate evolving business needs, technologies, and learning methodologies in a fast-paced environment.
• A passion for lifelong learning and professional development, with a commitment to staying updated on emerging trends and advancements in instructional design and educational technology.
• Drive and determination to achieve measurable learning outcomes and impact organizational performance through effective instructional design and development.
• Proven working experience in instructional design and with instructional technology
• Excellent knowledge of learning theories and instructional design models
• Lesson and curriculum planning skills
• Solid knowledge of course development software (Articulate 360, Canva, Genially) and at least one Learning Management System
• Multimedia design skills (Vyond, Photoshop, Illustrator)
• Ability to write effective copy, instructional text, audio scripts/video scripts, and storyboards
• Bachelor's or Master's degree in Instructional Design, Educational Technology, or a related field, OR, a minimum of 3-5 years of experience in instructional design, curriculum development, or educational technology in a corporate or academic setting.
• Proven track record of designing and delivering impactful learning solutions that drive measurable results and enhance organizational performance.
• Demonstrated proficiency in instructional design methodologies, learning management systems, authoring tools, and multimedia production software.

About ResultsCX:
ResultsCX is a premier customer experience partner to Fortune 100 and 500 companies. We design, build, and deliver digitally influenced customer journeys that achieve the satisfaction and loyalty brands need to thrive and grow, while improving efficiency and reducing costs. ResultsCX's 30+-year track record for reimagining the customer experience to meet consumers' evolving expectations has driven growth to more than 20 geographic hubs and approximately 20,000 colleagues worldwide. Our core expertise extends to actionable analytics, contact center as a service (CCaaS), and our own SupportPredict AI-powered digital experience platform. Our strength lies in exceptional individuals working together in a high-performing, fun culture to deliver next-generation customer experiences on behalf of our clients.

ResultsCX is an equal opportunity and affirmative action employer and will consider all qualified applicants without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, age, disability, veteran status, or any other protected factors under federal, state, or local law.

• Conduct training needs analysis in partnership with business leaders and SMEs.
• Design and develop learning materials, including e-learning modules, instructor-led training, job aids, and blended learning programs.
• Apply instructional design models (e.g., ADDIE, SAM, Kirkpatrick) to develop effective learning solutions.
• Leverage multimedia, interactive tools, and learning technologies (e.g., LMS, authoring tools) to enhance learner engagement.
• Ensure training content is aligned with organizational objectives and learner needs.
• Evaluate the effectiveness of training programs and continuously improve based on feedback and data.
• Manage multiple instructional design projects within timelines and budget.
• Stay updated on learning trends, emerging technologies, and best practices in instructional design and corporate training.

• Bachelor's degree in Education, Instructional Design, Learning & Development, Communication, or related field (Master's degree preferred).
• Proven experience (2–4 years) in instructional design or learning development.
• Proficiency with e-learning authoring tools (e.g., Articulate Storyline, Adobe Captivate, Camtasia, Rise, Vyond).
• Knowledge of learning management systems (LMS) and digital learning platforms.
• Strong understanding of adult learning principles, instructional design methodologies, and assessment strategies.
• Excellent communication, collaboration, and project management skills.
• Ability to simplify complex topics into clear, engaging, and accessible training materials.

Short Description for Internal Candidates

The Junior Instructional Designer is responsible for leveraging their expertise in design and technology to create and maintain effective training materials across various delivery formats, including e-learning, video, instructor-led sessions, and job aids. The role demands a high level of professionalism, attention to detail, and responsiveness. Strong communication skills, consistent follow-through, reliability, and a sensitivity to deadlines are essential. The ideal candidate should be able to work independently while collaborating effectively with cross-functional teams and external stakeholders.

Description for Internal Candidates

Join a High-Performance Culture That Drives Innovation and Excellence

At Vertiv , we don't just hire talent—we cultivate leaders who drive innovation and engage teams to push the limits of what's possible. As a global leader in critical digital infrastructure , we are scaling up to meet the demands of AI, data centers, and next-gen technology —and we need bold, high-performing individuals like YOU to take us to the next level.

Why Vertiv?

• High-Performance Culture: We empower you to think big, execute with excellence, and deliver impact . Our performance-driven mindset rewards those who challenge the status quo and drive meaningful change. Over 50 CEO Awards are given annually to recognize top talent moving the needle forward.
• Leadership Without Limits: Leadership at Vertiv goes beyond just titles—it's about accountability, trust, and ownership . Our leaders engage and drive with collaboration, innovation, and customer-centric thinking , setting the foundation for an action-focused culture .
• Limitless Growth & Learning: We believe in continuous development. Whether through rotational programs or high-impact projects , you'll have the opportunity to expand your expertise and grow your career .
• A Place for Everyone: Our commitment to inclusion ensures that all employee's unique strengths and perspectives are valued. Your voice matters, your growth is prioritized, and your success is celebrated.

Job Summary:

The Junior Instructional Designer is responsible for leveraging their expertise in design and technology to create and maintain effective training materials across various delivery formats, including e-learning, video, instructor-led sessions, and job aids. The role demands a high level of professionalism, attention to detail, and responsiveness. Strong communication skills, consistent follow-through, reliability, and a sensitivity to deadlines are essential. The ideal candidate should be able to work independently while collaborating effectively with cross-functional teams and external stakeholders.

Job Responsibilities:

Functional or Technical Expertise:

• Build online courseware with scripts, graphics, animation, and interaction to reinforce learning objective

• Upload and publish e-learning courses to the company's proprietary learning management system

• Develop and design education curriculum for commercial purposes effectively and on time, using traditional and multimedia resources

• Manage and execute graphic design and video development projects for instructional and presentation needs

• Maintain training materials, courseware, and online content, to ensure that information is current and accessible

• Complete training content development while adhering to project requirements and timeline

• Build webpages/portals/widgets as needed to support training initiatives

• Troubleshoot online courseware issues

• Consider localization requirements and build modular content to improve productivity

• Identify and manage project dependencies

Communications:

• Work with internal users, Project owner and SMEs in deployment and development of training materials

• Interface with clients, both internal and external, and other stakeholders for purposes of presenting design concepts and output

• Lead instructional design projects, from training needs analysis to evaluation

• Coordinate with the LMS admin team on:

• Creation of Job aids and design templates

• Technical troubleshooting on courseware
• Project Management via Smartsheet or other related tools

Continuous Improvement:

• Research and make recommendations on educational best practices, instructional resources, instructional technologies and multimedia hardware/software to support teaching and learning

• Lead development of team process improvement and documentation guides related to projects

Support team level projects on quality and delivery improvements

Job Requirements:

• Bachelor's degree preferably in (Instructional Design, Information Technology, Multimedia/Graphics Design, Organization Development) or equivalent work experience.
• Working knowledge in training solution design, instructional design processes for both traditional and online training development, and training evaluation.
• Ability to write effective copy, instructional text, audio and video scripts
• Knowledge of computer technologies and the technical processes involved
• Experience in Video Editing tools such as Adobe Premiere, After Effects, Vyond, etc.
• Experience in Learning Management Systems
• Knowledgeable in utilizing Adobe Creative Suite, Captivate, Articulate Storyline, Rise, etc.
• Proficient in both traditional and virtual training facilitation
• Previous experience in training, curriculum design, training needs analysis, and training evaluation
• Advanced skills in Microsoft Office applications (MS Word, MS PowerPoint, and MS Excel)
• Strong verbal and written communication skills
• Strong visual design sense, highly creative, and innovative
• Organized and self-motivated
• Strong problem-solving ability
• Demonstrate the ability to breakdown and deliver a complex message to a variety of audiences
• Technology savvy
  Willing to work full onsite in Mandaluyong and on a mid-shift.

The successful candidate will embrace Vertiv's Core Principals & Behaviors to help execute our Strategic Priorities.

OUR CORE PRINCIPALS: Safety. Integrity. Respect. Teamwork. Diversity & Inclusion.

OUR STRATEGIC PRIORITIES

• Customer Focus
• Operational Excellence
• High-Performance Culture
• Innovation
• Financial Strength

OUR BEHAVIORS

• Think Big and Execute
• Act With Urgency
• Own It
• Drive Continuous Improvement
• Promote Transparent and Open Communication
• Learn and Seek Out Development
• Foster a Customer-First Mindset
• Lead by Example

Internship Opportunity: Learning & Development Team (Zone AOA)

Duration: 3–6 months

Location: Makati (Hybrid)

About the Role

We are seeking a motivated and creative intern to support our Learning & Development team across Asia, Oceania, and Africa (AOA). This internship offers hands-on experience in learning program design, communications, and data analysis, contributing to impactful initiatives that upskill thousands of employees.

Key Responsibilities

• Content Creation & Communications

• Design engaging communication materials for our learning solutions using Canva and PowerPoint.

• Assist in preparing internal newsletters, campaign visuals, and presentation decks.

• Learning Needs Analysis

• Support Learning Business Partners in gathering and analysing learning demand data across AOA markets.

• Help synthesise insights to inform program planning and prioritisation.

• Operational Support

• Assist with scheduling, documentation, and coordination of learning activities.

• Maintain and update learning dashboards and trackers.

• Skills & Qualifications

• Proficiency in Canva and MS Office (Powerpoint, Excel, Word, Outlook, Teams).

• Strong analytical skills and familiarity with data tools (Excel tables, basic dashboards).
• Exposure to Everyday AI tools like Copilot is a plus.
• Excellent written and visual communication skills.
• Self-starter with a collaborative mindset and attention to detail.

Ideal Candidate

• Currently pursuing Communications, Business, Psychology, Education, or related fields.
• Passionate about learning

Qualifications:

• An ideal L&D Specialist should possess a strong combination of educational background, professional experience, and a passion for continuous learning.
• They should have a solid understanding of adult learning principles, instructional design, and modern learning technologies.
• This individual must also be an excellent communicator, able to engage and inspire learners, while managing multiple training projects and evaluating their success in alignment with organizational goals.
• Bachelor's Degree - A degree in Human Resources, Education, Psychology, Business Administration, or a related field is required.
• Instructional Design Knowledge - A foundational understanding of Instructional Design methodologies, including a basic understanding of models like ADDIE or SAM.
• Certifications from reputable platforms such as Alison, Coursera, or other recognized providers are advantageous.
• Strong Communication Skills - Demonstrates ability to communicate complex concepts clearly, both written and verbal, tailored to diverse audiences.
• The ability to explain learning materials in an engaging and accessible way is key to successful delivery.
• Facilitation & Presentation Skills - Comfort and confidence in facilitating both small and large group sessions.
• Ability to lead discussions, encourage participation, and present information in a way that promotes engagement and learning.
• Technology Proficiency - Strong technology skills, particularly in Microsoft Office Suite (Word, PowerPoint, Excel) to create reports, presentations, and project documents.
• Adaptability - Ability to thrive in a fast-paced, dynamic environment, adjusting training approaches to meet changing organizational needs or learner requirements. Comfort with embracing new learning technologies and techniques.
• Collaboration & Teamwork - A collaborative mindset, with the ability to work effectively with cross-functional teams—including HR, leadership, subject-matter experts, and employees at all levels—to design and implement successful learning initiatives.
• Continuous Learning - A commitment to personal and professional growth, with a passion for staying up-to-date on the latest trends, best practices, and technologies in learning and development.
• A proactive approach to seeking new learning opportunities and applying innovative methods to enhance training programs.

Job Type: Full-time

Pay: Php28, Php30,000.00 per month

Benefits:

• Paid training

Work Location: In person

The Learning & Development Manager is responsible for designing, implementing, and managing comprehensive training programs that enhance employee skills, knowledge, and performance. This role involves identifying training needs, developing effective learning strategies, delivering engaging training, and evaluating program outcomes.

• Needs Analysis: Assess training needs at individual, team, and organizational levels based on current and future business goals.
• Program Development: Design and develop diverse training programs utilizing classroom instruction, online learning, workshops, and coaching.
• Delivery: Facilitate training programs, ensuring they provide engaging and effective learning experiences.
• Evaluation: Measure the effectiveness of training programs and their impact on employee performance and business outcomes.
• Budget Management: Manage training budgets, negotiate vendor contracts, and monitor spending.
• Collaboration: Partner with HR, managers, and stakeholders to align training initiatives with organizational goals.
• Technology: Stay updated on emerging technologies and learning methods to enhance training effectiveness.
• Continuous Improvement: Identify areas for improvement in training programs and implement necessary changes.
• Reporting: Prepare reports and presentations on training activities, outcomes, and effectiveness.
• Compliance: Ensure all training and development activities comply with relevant regulations and standards.

• Bachelor's degree in Business, Psychology, or a related field.
• 7+ years in Learning & Development or related fields; certifications in HR (e.g., CPLP) are a plus.
• With at least 3 years of experience in Organizational Development
• Experience in recruitment is a plus

• Skills:

• Proven experience as an L&D Manager, Training Manager, or similar role.

• Knowledge of effective learning and development methods.
• Familiarity with e-learning platforms and practices.
• Experience in project management and budgeting.
• Proficient in MS Office and Learning Management Systems (LMS).
• Excellent communication, negotiation, and interpersonal skills.
• Strong organizational skills and ability to manage multiple tasks.
• Strong leadership and people management skills.
• Open to work in Mid-Shift schedule

Learning and Development Program Lead

We are looking for a Learning and Development Program Lead to drive impactful training initiatives and empower teams through learning. This role involves strategizing, designing, and executing training programs that support organizational growth and employee development.

If you have a strong background in hospitality and a passion for elevating service excellence through people, this role is a great fit. Your experience in hotel, restaurant, or food service operations will give you the edge in understanding the unique training needs of our dynamic teams.

Key Responsibilities:

• Identify training needs through assessments and stakeholder consultations
• Design and deliver learning strategies, workshops, and leadership development programs
• Manage the Learning Management System (LMS) and e-learning tools
• Evaluate training effectiveness and recommend continuous improvements
• Collaborate with internal teams and external partners for training delivery
• Lead onboarding and development plans for new hires and key talents

Requirements:

• Bachelor's degree in Human Resources, Psychology, Education, Hospitality Management, or a related field (Master's degree or certifications in L&D/OD is a plus)
• At least 5 years of experience in Learning & Development, Training, or Organizational Development, preferably in the hospitality, F&B, or service industry
• Strong background in designing and delivering HR and organizational training programs (e.g., leadership development, customer service excellence, compliance, onboarding, and soft skills training)
• Excellent facilitation, coaching, and presentation skills with the ability to engage diverse teams
• Knowledge of adult learning principles, training methodologies, and digital learning platforms
• Strong interpersonal and communication skills; able to collaborate across functions and levels
• A passion for developing people and fostering a culture of continuous learning

Job Type: Full-time

Benefits:

• Paid training

Work Location: In person