Explore numerous human resources jobs that match your skills and career aspirations. Human resources professionals are vital to organizations, managing employee relations, recruitment, training, and compliance. These roles require strong interpersonal and organizational skills, along with a solid understanding of labor laws and HR practices.2,598 Human Resources jobs in the Philippines
Junior MS Dynamics 365 Field Service (Techno-Functional)
Posted 4 days ago
Job Viewed
Job Description
The Junior MS Dynamics 365 Project Operations (Techno-Functional) role focuses on configuring and managing Dynamics 365 Project Operations to streamline project management, pricing, resource allocation, and budgeting processes. This role combines technical and functional expertise to ensure seamless automation, integration, and security using Microsoft tools, enabling efficient project operations and supporting client business objectives.
In this position, you will provide expertise in Dynamics 365 Project Operations and the Power Platform, configuring tables and columns to align with solution architecture, diagrams, and business requirements. You will set up Business Process Flows within Dynamics 365 Project Operations to enable Sales Users to efficiently create and manage projects. Your responsibilities will include configuring roles and role rates for pricing, costing, project management, resource management, and project budget management. You will also provide insights into selecting the appropriate Project Operations deployment type for specific clients and bids.
You will manage user privileges using standard Dynamics 365 CE security protocols and Power Apps Admin Center tools, ensuring secure access and operations. The role involves configuring automations with Power Automate, Power Apps, and other Microsoft 365 tools, as well as extending Dynamics 365 CE application functionality using JavaScript, Business Rules, and automations (Power Automate and classic workflows) when needed. Collaboration with project stakeholders is essential, as you will gather and analyze requirements, draft Functional Design Documents (FDD) and Technical Design Documents (TDD), and contribute to solution documents such as Entity Relationship Diagrams and Functional Components of Solution Design Documents.
You will work with cross-functional teams to ensure project requirements are met and accurately represented in the final build. The role includes participating in bids by contributing to RFP documents and providing estimates for configurations and customizations. You will conduct testing and quality assurance to validate functionality, security, and usability, perform root cause analysis for recurring issues, and implement corrective solutions for Dynamics 365 CE builds. Post-implementation, you will provide support and knowledge transfer to end users and IT teams to ensure successful adoption.
The position requires at least 2 years of relevant experience with MS Dynamics 365 Project Operations and a strong ability to configure, use, and document the system. Candidates must be amenable to a hybrid work arrangement, working onsite in Taguig 1-2 days per week on a midshift or nightshift schedule. Candidates should not have a history of frequent job changes (staying less than a year per company).
Company Details
Junior MS Dynamics 365 Field Service (Techno-Functional)
Posted 4 days ago
Job Viewed
Job Description
The Junior MS Dynamics 365 Field Service (Techno-Functional) role focuses on configuring and managing Dynamics 365 Customer Engagement (CE), Field Service, and Power Platform solutions to optimize key business processes such as work order management, resource scheduling, inventory, and reporting. This role requires a blend of technical and functional expertise to ensure seamless automation and integration of Dynamics 365 solutions, enabling efficient field service operations and supporting client business objectives.
In this role, you will configure Dynamics 365 Field Service features, including work order management, resource scheduling, frontline worker tools, inventory and warehousing, the Field Service Portal, and the Field Service Mobile application. You will also integrate Dynamics 365 Field Service with Dynamics 365 CE Customer Service for case management and with Sales for cost of service and invoicing. Additionally, you will manage integrations with internal client systems, such as invoicing tools, eSignature applications, and resource repositories, to ensure cohesive functionality.
Your responsibilities include configuring out-of-the-box (OOB) Dynamics 365 reporting services to generate field service reports and using Power Automate, Power Apps, and other Microsoft 365 tools to create automations. You will extend the functionality of Dynamics 365 CE and Field Service applications using JavaScript, Business Rules, and automations when necessary. Collaboration with project stakeholders is key, as you will gather and analyze requirements, draft Functional Design Documents (FDD) and Technical Design Documents (TDD), and assist in creating solution documents like Entity Relationship Diagrams and Functional Components of Solution Design Documents.
You will work with cross-functional teams to ensure project requirements are met and reflected in the final build. The role also involves participating in bids by contributing to RFP documents and providing estimates for configurations and customizations. You will conduct testing and quality assurance to validate functionality, security, and usability, perform root cause analysis for recurring issues, and implement corrective solutions. Post-implementation, you will provide support and knowledge transfer to end users and IT teams, ensuring smooth adoption of solutions.
The role requires at least 2 years of relevant experience with MS Dynamics 365 Field Service and a strong understanding of system configuration, usage, and documentation. Candidates must be amenable to a hybrid work arrangement, working onsite in Taguig 1-2 days per week on a midshift or nightshift schedule. Candidates should not have a history of frequent job changes (staying less than a year per company).
Company Details
Service Crew
Posted today
Job Viewed
Job Description
br>Greeting customers.
Preparing food dishes in accordance with accepted practices and recipes.
Keeping the workspace neat and orderly.
Following regulations for food safety and cleanliness.
Working together with other crew members to guarantee seamless and effective operations.
Answering questions and complaints from customers and, if required, elevating problems to management.
Requirements:
Open for male and female candidate.
A high school diploma.
Open to fresh graduates; prior experience is an advantage.
Excellent written and vocal communication abilities.
Able to work longer hours and shifts.
Area of assignment Pulilan,Plaridel and Malolos Bulacan.
Labor Relations Head for Japanese eyewear brand BGC
Posted today
Job Viewed
Job Description
Airline Customer Service Associates
Posted today
Job Viewed
Job Description
br>What you'll be doing
Handle inbound customer calls and inquiries related to flight bookings, reservations, and general airline information
Respond to customer emails and messages in a timely and professional manner
Troubleshoot customer issues and provide appropriate solutions or escalate to the relevant teams
Maintain thorough and accurate documentation of all customer interactions
Collaborate with cross-functional teams to ensure seamless customer experience
Continuously seek opportunities to improve processes and enhance customer satisfaction
What we're looking for
Atleas HS Grad + 6mos International Voice Experience in a customer service or call centre environment, preferably in the airline industry
Excellent communication and interpersonal skills, with the ability to interact with customers in a courteous and professional manner
Strong problem-solving and critical thinking skills to effectively handle customer inquiries and complaints
Proficiency in both written and spoken English
Ability to work in a fast-paced, high-volume environment and adapt to changing priorities
Passion for delivering exceptional customer service and a genuine interest in the aviation industry
What we offer
At Talent Outsourcing Channel Solutions', we are committed to providing our employees with a rewarding and fulfilling work experience. In addition to a competitive salary, we offer a range of benefits, including:
Comprehensive health insurance coverage
Opportunities for career advancement and professional development
Generous leave entitlements and flexible work arrangements
Team-building activities and social events to foster a positive company culture
About us
Talent Outsourcing Channel Solutions' is a leading provider of customer service solutions in the Philippines. With a focus on delivering exceptional service and exceeding customer expectations, we have established a strong reputation in the airline industry. Our team is driven, innovative, and passionate about what we do, and we are committed to creating a supportive and inclusive work environment for our employees.
If you are excited to join a dynamic and growing team and contribute to our success, please apply now.
Flight Reservation Account Customer Service Agents
Posted today
Job Viewed
Job Description
br>What you'll be doing
Handle inbound calls from customers to assist with flight booking and reservation enquiries
Provide accurate and timely information about flight schedules, availability, and pricing
Process customer flight bookings and reservations, including any modifications or cancellations
Offer alternative flight options to customers when their preferred flights are unavailable
Identify and address customer concerns or complaints in a professional and empathetic manner
Maintain detailed records of customer interactions and transactions
Collaborate with the broader customer service team to ensure a consistent and high-quality experience for all customers
What we're looking for
SHS Grad + Atleast 6mos. BPO International Voice Experience or College graduate with No BPO experience required
Previous experience in a customer service or call centre environment, preferably within the travel or aviation industry
Strong communication and interpersonal skills, with the ability to effectively interact with customers from diverse backgrounds
Excellent problem-solving and decision-making abilities, with a focus on providing efficient and effective solutions
Proficient in the use of customer service software, databases, and other relevant IT systems
A commitment to delivering a high standard of customer service and a passion for exceeding customer expectations
Fluency in both English and Filipino, with the ability to communicate clearly and professionally
What we offer
At Talent Outsourcing Channel Solutions', we are committed to providing our employees with a rewarding and fulfilling work environment. As a Flight Reservation Account Customer Service Agent, you will have the opportunity to grow your career within a dynamic and supportive team. We offer competitive compensation, opportunities for professional development, and a range of employee benefits to support your overall wellbeing.
About us
Talent Outsourcing Channel Solutions' is a leading provider of outsourced customer service solutions, specializing in the travel and aviation industry. With a strong focus on innovation and customer satisfaction, we work closely with our clients to deliver tailored solutions that exceed their expectations. Our team of dedicated professionals is committed to creating a positive and engaging work environment, where everyone can thrive and reach their full potential.
Apply now to join our team as a Flight Reservation Account Customer Service Agent!
Customer Service Team Lead - BPO (Cebu City)
Posted today
Job Viewed
Job Description
Work Setup: Onsite (Cebu) br>
Shift: No Fixed Schedule
Benefits:
Generous Paid Time Offs, including Holidays
HMO Health Insurance (Employee + 1 Free Dependent)
Clear pathways for career advancement within the company
Rewarding Salary Package
Responsibilities:
Lead and inspire a team of Customer Service Representatives to deliver excellent levels of individual/team performance and customer satisfaction
Work closely with the team in achieving goals and targets
Conducts coaching and constant motivation to deliver targets
Hosting 1on 1's and team meetings
Keeping up to date with business development and new product lines
Manage day-to-day line activities, prioritize and make risk/impact assessments within existing processes and procedures towards achieving SLAs and sales quota
Ensure training and development plans are maintained for all team members
Manage the fair and consistent application of performance management and disciplinary measures as necessary
Support the Director of Customer Care to deliver business targets and objectives, and create a performance orientated culture
Qualifications:
Bachelors Degree or equivalent
At least 2 years of experience in a Team Lead/Supervisory Position doing People
Management, specifically in a Call Center/BPO Environment
Excellent leadership, coaching, people management and development
Excellent Communication Skills
Be The First To Know
About the latest Human resources Jobs in Philippines !
Customer Service Representative - Open for no experience
Posted today
Job Viewed
Job Description
Location: Cebu IT Park | Virtual Application Process br>Fast Hiring | Easy Job Offer
We are looking for individuals who are ready to kickstart their careers in the BPO industry. This is a great opportunity to join a pioneer account and grow with a dynamic team.
What’s in it for you: < r>
Salary package up to ₱25,000 per month plus 20k Sign on Bonus! < r>Virtual recruitment process – apply from home < r>
Be part of a pioneer team
Supportive and growth-oriented environment
Quick and easy application process
Who can apply:
No experience required
Open to fresh graduates, undergraduates, and tenured professionals
Must be willing to work on-site in Cebu IT Park
Strong communication skills
Can start as soon as possible
Apply today and secure your spot in this exciting new account.
Customer Service Representative - Clark Pampanga
Posted today
Job Viewed
Job Description
Location: SM Clark, Pampanga br>Salary Offer: Up to ₱27,000 + Incentives + Night Differential < r>Work Setup: 100% Virtual Process (Application to Onboarding)
About the Role
Be part of a pioneer account and jumpstart your BPO career with competitive pay, growth opportunities, and a seamless virtual hiring process.
What We Offer:
Salary package up to ₱27,000 < r>
Performance-based incentives
Night differential pay
Fully virtual application and onboarding
Clear opportunities for advancement
Qualifications:
At least High School Graduate (Old Curriculum)
Senior High School Graduate
College Undergraduate
College Graduate
Excellent English communication skills
Willing to work on night shifts and report on-site at SM Clark, Pampanga when required
No BPO experience needed (Fresh graduates are welcome)
Customer Service Representative - SM Clark Pampanga
Posted today
Job Viewed
Job Description
Location: SM Clark, Pampanga br>Salary Offer: Up to ₱27,000 + Incentives + Night Differential < r>Work Setup: 100% Virtual Process (Application to Onboarding)
About the Role
Be part of a pioneer account and jumpstart your BPO career with competitive pay, growth opportunities, and a seamless virtual hiring process.
What We Offer:
Salary package up to ₱27,000 < r>
Performance-based incentives
Night differential pay
Fully virtual application and onboarding
Clear opportunities for advancement
Qualifications:
At least High School Graduate (Old Curriculum)
Senior High School Graduate
College Undergraduate
College Graduate
Excellent English communication skills
Willing to work on night shifts and report on-site at SM Clark, Pampanga when required
No BPO experience needed (Fresh graduates are welcome)