11,784 Human Resources jobs in the Philippines

Easy and Fast One-day Hiring Process Earn up to 25k monthly plus more benefits We are looking for a Customer Service Representative in our Metro Manila Sites This is for urgent hiring, don't miss this opportunity and Apply Now

Responsibilities:

• Answer incoming customer calls and inquiries
• Provide information and assistance to customers
• Resolve customer complaints and escalate issues as needed
• Maintain accurate records of customer interactions and transactions
• Collaborate with team members and other stakeholders to improve customer service processes

Qualifications:

• High school diploma or equivalent
• Good communication and interpersonal skills
• Excellent problem-solving and decision-making abilities
• Ability to thrive in a fast-paced and dynamic environment

BE PART OF A GROWING TEAM AND ENJOY WORK-LIFE BALANCE

Give us a ring, and let's talk about how we can help you. Apply today

Job Types: Full-time, Permanent, Fresh graduate

Pay: Php17, Php25,000.00 per month

Benefits:

• Additional leave
• Employee discount
• Health insurance
• Paid training

Work Location: In person

Urgently Hiring With or Without Experience for our International Voice Account

Location: Skyrise, Cebu City

Salary: Earn as much as P24,000 + P5,000 sign-on bonus*

As a Customer Service Representative, you will be our friendly voice, engaging with customers to provide top-notch support and assistance. From answering inquiries to resolving complaints, you'll play a vital role in ensuring our customers have a positive experience with our products and services.

Key Responsibilities:

• Maintain a positive, empathetic, and professional attitude towards customers at all times.
• Respond promptly to customer inquiries via phone, email, and social media channels.
• Acknowledge and resolve customer complaints with efficiency and empathy.
• Utilize our knowledge base to find answers to product-specific questions.
• Process orders, tickets, and requests accurately and efficiently.
• Keep detailed records of customer interactions, transactions, comments, and complaints in our system.
• Collaborate with colleagues to ensure seamless communication and coordination.
• Provide feedback on the efficiency of the customer service process to help us continually improve.

Qualifications:

• Open to Fresh Graduates / College Graduates without Customer Service experience
• At least HS Graduate if with BPO experience
• Excellent communication and interpersonal skills.
• Ability to maintain professionalism and empathy in challenging situations.
• Strong problem-solving abilities and attention to detail.
• Proficiency in using various communication channels, including phone, email, and social media.
• A passion for delivering exceptional customer service and ensuring customer satisfaction.

Why Join Us:

• Competitive salary and benefits package you'll love
• Opportunities for growth and advancement within the company.
• Ongoing training and development opportunities to enhance your skills and career.
• Join today and enjoy promos such as the chance to win a Premium Running Shoes worth P8,000.00

If you're ready for a rewarding career journey where you can make a real impact and help shape the customer experience, we want to hear from you

Company Description:

Support Services Group is a global, omnichannel contact center solutions company founded in 1998 with headquarters in Waco, Texas. Our company provides tailored, omnichannel solutions for Technical Support, Customer Care, E-commerce and Retail, RMA Management, B2B/B2C Sales, Sales Support, membership services, travel services, and more. Our mission is to deliver extraordinary customer care to brands that prioritize customer satisfaction and loyalty. We have strategically located ourselves in 10 countries with 20+ locations and 10,000+ employees. With the right People, Technology, and Solutions, we offer unparalleled customer experience to all clients worldwide.

Customer Service Representative | Shifting Schedule

Onsite : Mckinley Taguig

Salary: Up to 45K

Atleast 2nd year college with 6 months BPO experience voice international

Job Summary:

• Support customers and seek ways to improve inquiries or issues from customers with empathy regarding financial products and services through a variety of channels such as phone, text, chat, video chat and other lines of communication in a fast-paced, high-volume environment
• Perform routine tasks such as answering inquiries, resolving problems and providing a best-in-class customer experience while adhering to work guidelines, policies, and regulations and navigating multiple computer systems
• Regularly receive direction from supervisor and escalate questions and issues to more senior employees
• Interact with team on basic information, plus internal or external customers

Qualifications:

• 6+ months of Customer Service Experience
• At least 2 years of college education

Job Expectations:

• Must be flexible with the work schedule. May be assigned to work on night shift/ shifting schedules, split rest days, weekends and holidays depending on business need.
• Must be able to attend full duration of required training period
• Ability to work additional hours as needed
• Must work on-site at the location posted

Job Type: Full-time

Pay: Php35, Php45,000.00 per month

Education:

• Bachelor's (Required)

Experience:

• Customer service representative: 1 year (Required)

Work Location: In person

Date Posted: September 15, 2019

Job Location: Bulacan

Job Description:

• Assists in performing specific task/ job order assigned to both in-house and field work pertaining to overhauling, installation, pre-delivery/ post-delivery inspection.
• Conducts product field demonstrations, seminar & training for proper operation and maintenance of all products.
• Maintain workshop tools and equipment's inventory
• Perform other duties as may be assigned from time to time by the service provider.

Qualifications:

• Automotive/ Diesel Mechanics Vocational Graduate
• With at least six (6) months relevant work experience
• Has knowledge in Auto-Servicing (under chassis, electrical, starting, charging and brakes system, gasoline and diesel tune up)
• Knows how to drive and with a valid driver's license

*Only shortlisted candidates will be notified.

Description

TrueNAS is redefining enterprise storage by delivering proven data resilience, performance, and flexibility without the complexity or constraints of legacy solutions. As the most deployed storage platform in the world, TrueNAS already powers critical data storage infrastructure for businesses, research institutions, and government agencies across 200+ countries and millions of users. Our mission is simple: to become the most trusted name in data storage.

Originally founded in Silicon Valley in 2002 under the name iXsystems, TrueNAS is a profitable, independent company with a culture rooted in trust, curiosity, technical excellence, and continuous improvement. Whether you work remotely or on-site, you'll be part of a team that values collaboration and meaningful impact - where people come before profit, and bold ideas drive the future of data infrastructure.

If you're ready to help shape the future of enterprise storage, we'd love to connect.

Position Overview:
We are seeking a part-time, results-driven, and detail-oriented Human Resources Generalist to support our employees in the Philippines. This role will focus on core HR functions, including employee relations, benefits administration, compliance with Philippine labor standards, and coordination of day-to-day HR processes.

In addition, the Human Resources Generalist will partner closely with the Finance team on administrative tasks related to employee records, benefits tracking, and statutory requirements, ensuring accurate documentation and smooth internal operations. The ideal candidate will have a strong understanding of Philippine labor laws, HR best practices, and the ability to balance hands-on execution with a people-first approach.

Reporting Structure:

• HR Support (Primary) – Reports to the Director, Human Resources
• Administrative Partnership – Collaborates with the Finance team

Work Arrangement

This is a part-time, in-office role in our Makati office (Monday, Wednesday, Thursday) from 4:00 am - 1:00 pm local time.

Expected Posting Timelines

This position will be open for a minimum of 5 days, a maximum of 90 days.

The Day-to-Day

Timekeeping & Attendance

• Oversee US and PH employee timesheet submissions, ensuring accuracy, completeness, and timely approvals.
• Monitor attendance, overtime, and leave balances to ensure compliance with company policy and labor regulations.
• Prepare and reconcile timekeeping reports for internal review and compliance purposes.

Benefits Administration (Philippines)

• Manage benefits programs in compliance with Philippine labor laws, including coordination with government agencies for SSS, PhilHealth, and Pag-IBIG.
• Administer statutory benefits such as maternity leave, paternity leave, solo parent leave, and other special leave entitlements under Philippine labor standards.
• Manage health and wellness programs, including HMO enrollment, renewals, dependents' coverage, and coordination with providers.
• Assist employees with questions related to benefits coverage, claims processing, and loan applications (SSS, Pag-IBIG).
• Manage the Makati Health Clearance Certificate process for all active employees and ensure coordination and communication with employees.
• Support Finance with monthly reconciliations of government contributions and timely remittance to agencies.
• Coordinate company-initiated benefits such as group insurance, annual physical exams, wellness activities, and employee assistance programs.

Compliance & Legal Requirements

• Ensure compliance with Philippine labor laws, government regulations, and statutory requirements (e.g., DOLE, BIR, SSS, Pag-IBIG, PhilHealth).
• Prepare and submit required government reports, filings, and documentation on schedule.
• Support U.S. compliance efforts by tracking state-specific labor requirements (e.g., wage orders, sick leave accruals, state disability insurance).
• Assist with audit preparation and respond to internal/external audit requests from government agencies or regulatory bodies.
• Maintain employee records and documentation in accordance with statutory and company requirements.
• Stay updated on changes to labor laws and HR best practices in both the Philippines and U.S.

HR & Employee Relations (Makati Office)

• Serve as a point of contact for employees on HR policies, procedures, and workplace matters.
• Facilitate onboarding activities and contribute to training and development initiatives.
• Support employee engagement and workplace culture through events, activities, and recognition programs.
• Assist with employee concerns, grievances, and conflict resolution when needed.

Administrative & Finance Support

• Maintain accurate HR and compliance-related files, records, and reports.
• Assist with the preparation of HR compliance reports, audit requirements, and government submissions.
• Support finance and HR in ensuring compliance with company policies, procedures, and quality standards.
• Assist with benefits administration, including enrollment, updates, and coordination of programs such as annual physical examinations (APE).
• Coordinate and document employee separations, including exit interviews and clearance requirements.

Other Responsibilities (Makati Office)

• Support HR and compliance initiatives related to retention, safety, and organizational development.
• Help organize company events, team-building activities, and compliance-related employee communications.
• Perform other HR, compliance, and administrative duties as assigned.

Education and Experience

We have identified the following programs, experience, and knowledge that have helped others find success in this role at TrueNAS. We understand, though, that knowledge comes from many forms of learning and experiences. Above all, we consider a person's potential impact in the role and value their unique path to this point in their career.

• Bachelor's degree in Human Resources, Business Administration, Psychology, or a related field.
• 3–5 years of progressive HR experience (HR Generalist experience strongly preferred).
• Strong working knowledge of Philippine labor laws, government regulations, and HR best practices.
• Experience handling compliance reporting, employee relations, benefits administration, and timesheet/attendance management.
• Proficient in HRIS and other HR software; advanced skills in Google Suite and/or MS Office (Excel, Word, PowerPoint).
• Strong interpersonal, communication, and presentation skills with the ability to engage and build relationships at all organizational levels.
• Excellent organizational and time management abilities with proven experience managing multiple priorities, deadlines, and projects independently.
• Capable of maintaining confidentiality and managing sensitive information with discretion.
• Highly self-sufficient, resourceful, and adaptable; able to work with minimal supervision in a dynamic environment.
• Must be flexible and willing to work outside of normal business hours as needed.
• HR certification a plus; IT/Software Development industry experience a plus.

Equal Employment Opportunity:

iXsystems DBA TrueNAS, Inc. provides equal employment opportunities to all employees and applicants in all company facilities without regard to race, color, religious creed, sex, national origin, ancestry, citizenship status, pregnancy, childbirth, physical disability, mental and intellectual disability, age, military status or status as a Vietnam-era or special disabled veteran, marital status, registered domestic partner or civil union status, gender (including sex stereotyping and gender identity or expression), medical condition (including, but not limited to, cancer-related or HIV/AIDS-related), genetic information, or sexual orientation in accordance with applicable federal, state and local laws. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

Description

• Assist customers with inquiries and provide solutions to issues.
• Maintain a positive and professional attitude towards customers at all times.
• Work collaboratively with team members to improve overall service quality.
• Experience with Salesforce is a big plus.

Requirements

• Educational Qualifications: High School Diploma or equivalent
• Experience Level: Entry-level (0–2 years)
• Skills and Competencies: Strong English language proficiency
• Skills and Competencies: Excellent customer service skills
• Qualities and Traits: Strong communication skills and a friendly demeanor
• Working Conditions: Fast-paced and dynamic work environment

Job Type: Full-time

Pay: Php18, Php22,000.00 per month

Benefits:

• Paid training

Ability to commute/relocate:

• Santa Ana 1009 P00: Reliably commute or planning to relocate before starting work (Required)

Application Question(s):

• How much is your salary expectation?

Work Location: In person

Expected Start Date: 11/03/2025

Requirements

• Process Associate - at least 1.5 years of Customer Service experience
• College Graduate
• Good working history in BPO
• Amenable to onsite work in Taguig City
• Open to work during AU shift
• Can start ASAP

The Customer Service Team Member is the first point of contact for customers, for delivering exceptional service and support. This role involves handling inquiries, resolving issues, and maintaining customer satisfaction across various communication channels such as phone or chat