623 Healthcare jobs in the Philippines
Team Lead - ED and Surgery Coding
Posted 4 days ago
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Job Description
The Team Lead - ED / Surgery Coding role is a leadership position focused on overseeing the daily operations of a medical coding and auditing team specializing in Emergency Department (ED) Facility, Surgery, and Observation Coding. This role requires a combination of technical expertise in medical coding, strong leadership skills, and the ability to drive team performance to meet client expectations. The position is based onsite in Taguig, operating on a day shift schedule, and demands a proactive approach to managing workflows, ensuring quality, and fostering continuous improvement.
Key responsibilities include managing the coding and auditing team’s daily operations to ensure smooth workflow and high-quality service delivery. You will ensure the team consistently achieves 100% productivity and quality targets aligned with client requirements. The role involves analyzing workload, attendance, and attrition trends to optimize team utilization and maintain operational efficiency. You will proactively identify performance gaps through data analysis and implement corrective actions to drive continuous improvement, ensuring the team meets or exceeds performance metrics.
The role requires close collaboration with team members and stakeholders to address coding challenges, provide guidance, and maintain compliance with industry standards. You will monitor team performance, provide feedback, and implement strategies to enhance coding accuracy and efficiency. The position demands excellent communication skills to relay expectations, report on progress, and foster positive relationships with internal and external stakeholders.
To succeed, candidates must have proven expertise in Emergency Department (ED) Facility, Surgery, and Observation Coding, with a minimum of 3–4 years of hands-on experience in a medical coding role. At least 1 year of leadership experience as a Team Lead in a similar coding process is required, along with a minimum of 2 years of experience in a business process outsourcing (BPO) environment. Candidates without BPO experience will not be considered. Strong analytical skills, attention to detail, and the ability to work independently are essential. Candidates must demonstrate the ability to manage teams effectively, meet deadlines, and adapt to changing priorities.
A bachelor’s degree in a relevant field, such as life sciences, healthcare, or a related discipline, is preferred but not mandatory. Candidates should not have a history of frequent job changes (staying less than a year per company) and must be willing to work onsite in Taguig. The role requires a commitment to maintaining high standards of coding accuracy and team performance in a fast-paced, client-focused environment.
Company Details
Healthcare Documentation Associate
Posted today
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Job Description
br>Responsible for accurate and timely medical record documentation.
Ensure compliance with healthcare regulations and standards.
Review and edit documents for clarity and precision.
Collaborate with healthcare professionals to gather necessary information.
Utilize electronic health record (EHR) systems efficiently.
Maintain confidentiality of patient information.
Support quality assurance initiatives related to documentation practices.
Requirements
Educational Qualifications: Bachelor's degree in healthcare, medical billing, or related field.
Experience Level: Less than 1 year of relevant experience in healthcare documentation.
Skills and Competencies: Proficient in medical terminology, attention to detail, and strong communication skills.
Responsibilities and Duties: Accurately document patient information and assist in maintaining medical records.
Working Conditions: Office environment; potential for remote work.
Qualities and Traits: Organized, dedicated, and able to work under pressure.
Email-Chat Support - Healthcare Account - Up to 25K
Posted today
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Job Description
br>Responsibilities:
•Manage non-voice account tasks including data entry, email correspondence, and chat support. < r>•Provide accurate information and resolve inquiries through written communication. < r>•Process service requests, updates, and follow-ups efficiently. < r>•Ensure high-quality and timely responses to customer queries and issues. < r>•Maintain detailed records of interactions and transactions. < r>•Meet performance targets for productivity, quality, and customer satisfaction. < r>
Qualifications:
•High school diploma or equivalent < r>•Good communication and interpersonal skills < r>•Excellent problem-solving and decision-making abilities < r>•Ability to thrive in a fast-paced and dynamic environment < r>
BE PART OF A GROWING TEAM AND ENJOY WORK-LIFE BALANCE!
Give us a ring, and let’s talk about how we can help you. Apply today!
CSR - Healthcare Associate - One Day process only - 25k - Cubao
Posted today
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Job Description
br>Sapient is URGENTLY HIRING! APPLY TODAY AND GET HIRED IMMEDIATELY!
Responsibilities:
• Resolve customer inquiries, concerns, or complaints effectively and escalate issues when necessary to ensure swift resolution. < r>• Update and maintain accurate records of customer interactions, transactions, and order details in the system. < r>• Stay updated on company policies, procedures, and services to provide accurate information to customers < r>• Contribute to a positive and collaborative team environment. < r>
Our Awesome Benefits:
• Fix weekends Off < r>• Competitive Salary < r>• Monthly Commissions < r>• Pioneer, Non-voice, and Easy Accounts Available < r>• HMO with 2 FREE Dependents from Day 1 < r>• Free Coffee and Biscuits at the office < r>• Paid leaves, OT & holiday pay < r>• Government-mandated benefits & 13th-month pay < r>• Fast-Track Career Growth for top performers < r>• Retirement/Life Insurance for Qualified Staff < r>• Incentives and Signing Bonuses and other Premium Benefits for you to enjoy. < r>
THIS IS FOR AN ONSITE WORK SET UP ONLY
Fresh grad - Healthcare Account Associate - Mon to Fri only - 25k
Posted today
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Job Description
br>Sapient is URGENTLY HIRING! APPLY TODAY AND GET HIRED IMMEDIATELY!
Responsibilities:
• Resolve customer inquiries, concerns, or complaints effectively and escalate issues when necessary to ensure swift resolution. < r>• Update and maintain accurate records of customer interactions, transactions, and order details in the system. < r>• Stay updated on company policies, procedures, and services to provide accurate information to customers < r>• Contribute to a positive and collaborative team environment. < r>
Our Awesome Benefits:
• Fix weekends Off < r>• Competitive Salary < r>• Monthly Commissions < r>• Pioneer, Non-voice, and Easy Accounts Available < r>• HMO with 2 FREE Dependents from Day 1 < r>• Free Coffee and Biscuits at the office < r>• Paid leaves, OT & holiday pay < r>• Government-mandated benefits & 13th-month pay < r>• Fast-Track Career Growth for top performers < r>• Retirement/Life Insurance for Qualified Staff < r>• Incentives and Signing Bonuses and other Premium Benefits for you to enjoy. < r>
THIS IS FOR AN ONSITE WORK SET UP ONLY
Healthcare Account - Quezon City - No BPO experience required
Posted today
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Job Description
br> -College Graduate (with or without experience)
- Completed 2 years in college (with at least 72 units) + 6 months of customer service related
- Above Average English communication skills
- Good interpersonal skills
- Analytical and problem-solving skills
- Good comprehension skills
- Basic knowledge with MS Office
- Willing to work on weekends and holidays
Healthcare Account - Iloilo City - Online Interview
Posted today
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Job Description
br>- College Graduate with 1 Year of BPO Experience
- Completed 2 years in college (with at least 72 units) + 1 Year of BPO Experience
- Has a good customer service orientation.
- Has good communication and interpersonal skills.
- Has good analytical skills.
- Knowledgeable in MS Office and internet browsing.
- Willing to work in shifting schedules, weekends, and holidays.
- Willing to work onsite.
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Sagility Healthcare Account
Posted today
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Job Description
br>Key Responsibilities:
Answer incoming calls and respond to customer inquiries promptly and professionally.
Handle customer complaints, provide appropriate solutions, and follow up to ensure resolution.
Maintain a positive, empathetic, and professional attitude toward customers at all times.
Provide accurate information about products, services, and promotions.
Document customer interactions, transactions, comments, and complaints in the system.
Follow communication procedures, guidelines, and policies.
Meet performance metrics such as call handling time, quality assurance, and customer satisfaction.
Benefits:
20% Night Differential
HMO Coverage for employee upon day 1 and HMO dependent upon certification
Life and Accident Insurance
Annual Increase based on performance
13th and 14th month pay
Healthcare Account
Posted today
Job Viewed
Job Description
br>Key Responsibilities:
Answer incoming calls and respond to customer inquiries promptly and professionally.
Handle customer complaints, provide appropriate solutions, and follow up to ensure resolution.
Maintain a positive, empathetic, and professional attitude toward customers at all times.
Provide accurate information about products, services, and promotions.
Document customer interactions, transactions, comments, and complaints in the system.
Follow communication procedures, guidelines, and policies.
Meet performance metrics such as call handling time, quality assurance, and customer satisfaction.
Benefits:
20% Night Differential
HMO Coverage for employee upon day 1 and HMO dependent upon certification
Life and Accident Insurance
Annual Increase based on performance
13th and 14th month pay
Call Center Healthcare Account
Posted today
Job Viewed
Job Description
br>Key Responsibilities:
Answer incoming calls and respond to customer inquiries promptly and professionally.
Handle customer complaints, provide appropriate solutions, and follow up to ensure resolution.
Maintain a positive, empathetic, and professional attitude toward customers at all times.
Provide accurate information about products, services, and promotions.
Document customer interactions, transactions, comments, and complaints in the system.
Follow communication procedures, guidelines, and policies.
Meet performance metrics such as call handling time, quality assurance, and customer satisfaction.
Benefits:
20% Night Differential
HMO Coverage for employee upon day 1 and HMO dependent upon certification
Life and Accident Insurance
Annual Increase based on performance
13th and 14th month pay