1,634 Healthcare jobs in the Philippines

We're growing and we want YOU to be part of our Customer Service Representative team in Metro Manila

Experience a one-day hiring process and salary offer up to 25K plus monthly commissions

Your Day-to-Day:

Handle customer inquiries, provide solutions, and resolve issues across various channels.

Offer accurate information about products, services, and company policies.

Process orders, returns, and account updates efficiently.

Maintain high standards of customer service and satisfaction.

Meet performance targets for productivity, quality, and customer satisfaction.

Document interactions and transactions accurately.

Qualifications:

High school diploma or equivalent required; customer facing work experience is a plus.

No prior customer service experience necessary—we provide comprehensive training

Strong communication and interpersonal skills.

Attention to detail and effective problem-solving abilities.

Ability to work in a fast-paced environment and adapt to changing customer needs.

Proficiency with customer service tools and systems is a plus but not required.

Why You Should Apply:

Competitive Salary (up to 25K)

Monthly Commissions

Fast-Track Career Growth for top performers

HMO with 2 FREE Dependents from Day 1

Free Coffee and Biscuits at the office (because work should be enjoyable)

Pioneer Accounts (including Non-voice and Easy Accounts)

Incentives, Signing Bonuses, and More Premium Perks

Flexible Shifts (Day, Mid, and Night)

Life Insurance & Retirement Plan for qualified team members

Work-life balance is real here. Join a team that values growth, fun, and making a difference. Whether you're new to customer service or looking to elevate your career, we have a place for you

Ready to take your career to the next level? Let's chat about how you can grow with us—apply today

Job Types: Full-time, Permanent, Fresh graduate

Pay: Up to Php25,000.00 per month

Benefits:

• Additional leave
• Flexible schedule
• Flextime
• Free parking
• Health insurance
• Life insurance
• Opportunities for promotion
• Paid training
• Pay raise
• Promotion to permanent employee

Work Location: In person

Job Overview:

The Compliance Auditor is responsible for planning and executing internal audits, and provides support to external audits. This position will evaluate operating and regulatory guidelines, policies and procedures, and reports negative results to management. As needed, the Auditor will utilize various databases, and spreadsheets to manage the audit process.

Duties and Responsibilities:

• Assist Compliance Manager in accessing Medicare program guidelines.
• Evaluate process, policy, to ensure compliance with regulatory guidelines.
• Act as an internal resource and subject matter expert on Medicare guidelines, providing regulatory guidance and interpretation to business owners to ensure ongoing compliance and consistency.
• Perform internal compliance audits on operational departments to ensure compliance with business practices and regulatory guidelines.
• Monitor calls for compliance
• Develop  internal reports, action or corrective action plans
• Prepare and participate in internal/external compliance audits.
• Participate in regular meetings with business owners.
• Review reports or other documents to identify issues and trends.
• Participate in the development of any applicable compliance training, education or communication
• Review training, education and communications developed by other departments from compliance prospective.
• Maintain a working knowledge of relevant issues, laws and regulations.
• Participate in ongoing education and training.
• Perform regulatory research related to company operations
• Communicate with coworkers, management, staff, customers, and others in a courteous and professional manner.
• Conform with and abide by all regulations, policies, work procedures and instructions.

Skills and experience:

• Bachelor's degree preferred from an accredited college or university
• Minimum of one (1) year experience in health care (Medicare Programs), insurance, compliance, regulatory or law, with experience in legal research of regulatory issues and performing audits to measure compliance with regulations or any equivalent combination of related training and experience.
• Experience in billing and enrollment also desired.

Benefits:

• HMO Coverage on Day 1.
• Government Mandated Benefits/13th month pay.
• Can earn 24 PTO's a year.
• Annual appraisals.
• work equipment provided on day 1
• Group life insurance coverage upon regularization.

What we're looking for

1. Minimum 1 year of experience in a customer service or call centre role, preferably in the healthcare industry.
2. Can START ASAP
3. Also available for Mandaluyong and MOA site.

Job Overview:

• On-site a Cebu Exchange Tower
• Fixed night shift
• Minimum of 3 years proven experience in a customer service or client support role, preferably in a high-volume or BPO/contact center environment.

The main responsibilities of a CUSTOMER SERVICE REPRESENTATIVE I include:

• Convey a positive image of the company by promptly responding to customer phone inquiries and determining the appropriate actions to resolve issues, gather and provide information, and offer assistance.
• Deliver service that meets or exceeds department performance standards for Average Hold Time, Abandonment Rate, Talk Time, Quality, Adherence, and One-touch Resolution.
• Utilize multiple company database programs to research and resolve complex issues relating to benefit information, claims adjudication, eligibility verification, prior authorization, and other PBM processes. Use task route function, , and other processes & tools as applicable to escalate issues, request follow up action, or obtain assistance from other areas of the organization as necessary.
• Educate external customers about company's roles and responsibilities. Provide information about override guidelines, benefit plan restrictions, prior authorization requirements, grievance and appeal processes, and other PBM functions as specified by health plan sponsors in online CS Notes.
• Follow up with callers as appropriate to ensure customer satisfaction and timely response to requests. Diffuse irate or emotionally upset customers by appropriately listening to issues, calming the customer, and providing positive solutions to resolve concerns.
• Represent company in a positive manner by adhering to SMART processes and established procedures and guidelines. Support the department strategy by delivering Customer Service
• Excellence through telephone courtesy, prompt response to callers, anticipation of customer needs and concerns, solution-oriented problem solving, and adherence to call center scripts, greetings, and call closing messages.
• Identify opportunities and make recommendations to department leadership for improvement of workflow processes, operating systems, training programs, reference materials, and quality initiatives that enhance the customer experience.
• Keep current on new plan information and instructions by attending and participating in staff meetings, RTL's, company-required training programs, and other activities that develop skills, build teamwork, and provide updated information.
• Pharmacy Technician Certified CSR's support physician calls and can review Prior Authorization (PA) guidelines noted in the system.

Qualifications:

1. Minimum of 3 years proven experience in a customer service or client support role, preferably in a high-volume or BPO/contact center environment.
2. Excellent verbal and written communication skills in English, with the ability to convey information clearly, professionally, and empathetically.
3. Demonstrated ability to handle complex customer inquiries with professionalism, patience, and problem-solving skills.
4. Strong active listening skills and a customer-first attitude.

Primary duties may include, but are not limited to (training provided):

• Review and evaluate clinical documentation to ensure compliance with healthcare standards.

• Assist in pre-authorization, claims review, and utilization management activities.

• Provide clinical input or clarification where needed.

• Maintain confidentiality and comply with HIPAA and company policies.

• Ensure adherence to internal quality standards and external healthcare regulations.

Qualifications:

• Amenable to working onsite in either Alabang or Quezon City

• Active PRC license

• Graduate of any Allied Sciences, Social Sciences, Social Work, Human Services, or any related field (Physical Therapy, Rad Tech, Pharmacy, Psychology, Medical Tech, Nutrition & Dietetics, etc.)

• Minimum of 1-year experience in Direct Patient Care; such as in Long-Term Care, Home And Community-Based Services, Hospital/Facility Settings, or Case Management.

Apply now and be a part of our team

Healthcare Administrative Assistant

Position Code:
MM-MMM

Position Type:
Part-Time (20 hours per week)

Work Hours:
Between 9:00 AM – 5:00 PM Mountain Daylight Time

Work Days:
Monday – Friday

Salary:
Starting at $5 - $6 per hour (depending on experience)

Our client is a modern telehealth practice dedicated to helping patients live longer, healthier, and more vibrant lives through personalized, preventative, and holistic healthcare. The practice integrates the latest advancements in health technology, functional medicine, and lifestyle optimization to deliver high-quality, patient-centered care.

Working with this team means being part of a forward-thinking healthcare organization that values innovation, compassion, and continuous improvement in how care is delivered to patients across the U.S.

About the Role

We are seeking a detail-oriented, proactive Healthcare Administrative Assistant to provide administrative and patient support for a growing telehealth practice. You will play a key role in ensuring smooth daily operations by managing scheduling, patient intake, and other essential administrative tasks.

If you're organized, tech-savvy, and passionate about improving the patient experience, this position offers an excellent opportunity to grow within a dynamic healthcare environment.

Key Responsibilities

• Become proficient in Practice Better by completing all training materials and continuously optimizing workflows.
• Manage and organize the healthcare provider's schedule for maximum efficiency.
• Oversee patient intake, including collecting and verifying information, insurance details, and consent forms.
• Send appointment reminders via text, email, and phone.
• Process appointment requests and accurately update the provider's calendar.
• Assist with virtual check-ins and ensure all documentation is complete before each visit.
• Provide outstanding customer service, addressing patient inquiries with professionalism and empathy.
• Manage a daily patient load of 4–8 appointments, including pre-scheduled and same-day visits.
• Use EMR systems and scheduling tools to maintain seamless operations.
• Maintain open communication with the healthcare provider throughout the day.
• Adapt to the evolving systems and needs of a growing telehealth practice.

Qualifications

Required:

• Proven experience in medical office administration or healthcare customer service.
• Experience with Practice Better EHR and Rupa Health.
• Proficiency in Microsoft Word, Canva, Google Calendar, and Gmail.
• Excellent communication, organization, and time management skills.
• Ability to maintain confidentiality and adhere to HIPAA standards.
• Fluent in spoken and written English.

Preferred:

• Bachelor's degree in a healthcare-related field.

Basic Requirements

• Clear and fluent spoken and written English.
• Relevant and verifiable work experience.
• Ability to provide NBI Clearance or Police Clearance upon request.
• Must attend video meetings with the camera on.
• No other active clients during scheduled work hours.

Technical Requirements

• Device:
  Reliable laptop or desktop computer.
• Internet:
  Minimum speed of 15 Mbps.
• Audio:
  Noise-canceling headset.
• Video:
  Functional webcam for virtual meetings.
• Workspace:
  Quiet, professional home office environment.

Additional Application Requirement

Please submit a short video introduction (1–2 minutes) with your application. Introduce yourself, describe your relevant experience, and explain why you'd be the best person for this role.

Dreaming of a long, stable career? Have you ever thought of a career in BPO healthcare? Invest in quality education and be trained by the best in industry.

The job of a Healthcare Executive is to handle inbound customer service support calls from the customers as well as outbound for follow-ups. Work in a spirit of teamwork and cooperation, convey a sense of competence and commitment, use initiative to learn new skills, enhance personal knowledge and improve communications, demonstrate an ability to work well with team team members, communicate a willingness to help other succeed and share workspace and resources as necessary.

If you know you are qualified, click and apply now and we will call you

• Completed at least 2 years in Tertiary Level / SHS Graduate
• Without BPO Experience are welcome to apply
• With BPO Healthcare Account Experience is preferred
• Must be willing to work on NIGHT shift
• Must be willing to start ASAP

Be part of the premier offshore provider of healthcare outsourcing services

• Competitive salary package
• Healthcard benefit plus 2 FREE dependents
• Rewarding career and opportunities

and a lot more

We encourage you and your friends and family to submit your resume online. Walk in Applications are welcome to apply as well. We are accepting walk in applicants from 9AM - 5PM weekdays.

We look forward to you being part of the team

Complete your profile here:

HIRING: Customer Service Representatives – Healthcare Account

We are looking for dedicated individuals to join our team

Offer:

• Up to 26,000 package (depending on tenure as an agent) + 20% Night Pay
• Shifting schedule
• 100% Onsite (Eton Centris, Quezon City)
• October start date

Qualifications:

• SHS Graduate or College Undergraduate with at least 6 months BPO experience
• College Graduate – with or without BPO experience
• Must have good communication skills

Account: Voice – Healthcare

If interested, you may send me a message directly on Viber

Position: Sr. Financial Analyst

Work Set up: 100% WFH

Employment Set Up: Independent Contractor

Equipment: Will be provided by the client

About the Job

Our organization is seeking a Senior Financial Analyst who will play a critical role in extracting, manipulating, and interpreting financial data from various sources. The ideal candidate will have a strong background in finance and accounting, along with excellent analytical skills and ability to succinctly tell the story around financial cause and impact.

As a Senior Financial Analyst, you will analyze financial statements, identify trends, and provide insights that will assist in making strategic decisions. The ideal candidate will be able to receive a request from organization leadership, determine an appropriate course of action, and formulate a response to share with the FP&A Manager for review. In addition, you will collaborate with cross-functional teams to provide financial insights and recommendations that drive business growth through financial modeling.

To be successful in this role, you must be an expert in data extraction and manipulation, with the ability to work with large sets of data from multiple sources to build proformas and financial models. You must also be able to interpret financial data and tell the financial story behind the numbers. This requires strong analytical skills and a deep understanding of financial concepts and principles. It would be a plus if you have experience with SQL, data visualization tools (like Looker, Tableau or Power BI), or light programming (Python/R) to support deeper analysis.

In addition to your technical skills, you must have excellent communication skills, with the ability to effectively present financial information. You must also be a self-starter with the ability to work independently and as part of a team, with a focus on achieving results and meeting deadlines.

Key Responsibilities

● Performing financial statement analysis

● Developing financial modeling and analysis that responds to ad hoc requests from the

Operations team

● Compiling and analyzing financial data from various sources to identify trends,

variances, and potential risks and opportunities

● Assisting in the preparation of annual budgets, forecasts, and financial modeling

● Developing and maintaining financial reports, dashboards, and other ad-hoc reporting

tools

● Providing financial analysis and support to business units and departments, including

monitoring key performance indicators

● Assisting with the preparation of presentations for senior management and external

stakeholders

● Collaborating with other departments to ensure accurate analysis and reporting

● Identify and implement process improvements to increase the efficiency and accuracy of

financial reporting and analysis

Skills / Qualifications

● Experience with financial reporting, modeling, and analysis

● Ability to analyze current and historical financial data

● Strategic and critical thinking in addition to the ability to summarize data in an efficient manner

● Strong attention to detail and the ability to manage multiple projects

● Knowledge of financial trends in the healthcare industry

● Ability to identify trends in financial performance and provide recommendations for

improvement

Requirements

● Bachelor's Degree in Finance or Accounting

● 3-5 years of experience in financial analysis, preferably in the healthcare industry

● Excellent Excel skills

● Familiarity with financial programs and software, preferably Sage Intacct

● Strong understanding of financial principles and the ability to clearly communicate