10 Government & Non Profit jobs in the Philippines

To fulfill our organization's mission "Decisions made easier. Lives made better", we need to deliver data faster with integrity. US Data Office is seeking an experienced Data Governance Analyst to provide and support data-driven solutions.
The Data Governance Analyst is responsible for enabling and governing the adoption of the data governance capabilities within the Azure Purview, Informatica CDGC and CDQ and beyond. In collaboration with the Platform Engineer Team, Advance Analytics Team, Business Stakeholders within US and globally, the incumbent must have a passion for how data can be trusted and accessed easily so it can be leveraged as a strategic asset for the consumers and producers.
**Position Responsibilities:**
+ Assist the Data Governance Director to achieve outcomes defined in the Book of Work and KPIs/OKRs assigned for our segment
+ Support the technical deployment and enablement of the Azure Purview, Informatica CDGC and CDQ and work with vendor to prioritize features on the roadmap
+ Support the Data Quality implementation including but not limited to data profiling, write data quality rules, tables mapping based on the critical data elements defined, data quality score and monitoring, DQ production deployment
+ Contribute and provide practical guidance around data quality, metadata management, data access and security
+ Ensure all data management processes conform to standard operating procedures and aligns with a modern data architecture & enterprise technology standards and policies including the Global EDL standards
+ Design, upgrade and implement innovative data workflows, automation, tools, and API integrations
+ Work with DG Director and global counterparts to promote a data driven culture through data literacy programs and best practices
+ Innovation and Continuous Improvement through evaluation and Proof of Concept of new data technologies and capabilities that are value-driven to the organization
**Required Qualifications:**
+ 5+ years professional experience in big data management including a university degree in Engineering, IT, Computer Science, Mathematics, Physics, or equivalent program
+ Knowledgeable in data processing languages such as SQL, Python, Go, Java, or Scala.
+ Expert knowledge of data governance concepts, not limited to metadata, data quality, lineage, data protection and organizational accountability
+ Expertise in data technologies and the use of data to support software development, advanced analytics, and reporting
+ Extensive experience implementing data storage solutions, managing, and developing data processing, and optimizing data solutions (Azure)
+ Expertise in integrating, transforming, and consolidating data from structured and unstructured data systems suitable for analytics solutions
+ Understanding of parallel processing and data architecture patterns
+ Experience in building secure data processing pipelines using Azure data services. Knowledge of basic TCP/IP protocols, REST and RPC protocols
+ Familiar in developing code in IDE's like VSCode, PyCharm etc. with knowledge of basic code versioning in GIT
+ Ability to work with minimal or no supervision; ability and initiative to organize various functions necessary to accomplish department activities or goals and be a strong team player
+ **_Nice to Have experience:_** Azure Storage Explorer/Data Studio, Synapse /Azure Data Factory/Databricks, Azure Data Lake Gen 2
**Acerca de Manulife y John Hancock**
Manulife Financial Corporation es un importante proveedor internacional de servicios financieros que ayuda a las personas a tomar decisiones de una manera más fácil y a vivir mejor. Para obtener más información acerca de nosotros, visite .
**Manulife es un empleador que ofrece igualdad de oportunidades**
En Manulife/John Hancock, valoramos nuestra diversidad. Nos esforzamos por atraer, formar y retener una fuerza laboral tan diversa como los clientes a los que prestamos servicios, y para fomentar un entorno laboral inclusivo en el que se aprovechen las fortalezas de las culturas y las personas. Estamos comprometidos con la equidad en las contrataciones, la retención de talento, el ascenso y la remuneración, y administramos todas nuestras prácticas y programas sin discriminación por motivos de raza, ascendencia, lugar de origen, color, origen étnico, ciudadanía, religión o creencias religiosas, credo, sexo (incluyendo el embarazo y las afecciones relacionadas con este), orientación sexual, características genéticas, condición de veterano, identidad de género, expresión de género, edad, estado civil, estatus familiar, discapacidad, o cualquier otro aspecto protegido por la ley vigente.
Nuestra prioridad es eliminar las barreras para garantizar la igualdad de acceso al empleo. Un representante de Recursos Humanos trabajará con los solicitantes que requieran una adaptación razonable durante el proceso de solicitud. Toda la información que se haya compartido durante el proceso de solicitud de adaptación se almacenará y utilizará de manera congruente con las leyes y las políticas de Manulife/John Hancock correspondientes. Para solicitar una adaptación razonable en el proceso de solicitud, envíenos un mensaje a .
**Modalidades de Trabajo**
Híbrido

_We're looking for a_ **_Policy Governance Specialist_** _to join our Integrated Compliance Services team at MBPS. In this role, you are_ _responsible for the policy data management and upkeep in the Global Policy Database (GPD). The Global Policy Database is Manulife's central repository where our company's key documents (policies, standards and/or playbook) are standard. The senior analyst will also manage the policy database mailbox and GPD inquiries. Acknowledge, review, and address the cases received through the mailbox and GPD._
**Position Responsibilities:**
+ Coordinate the Policy Governance Team services.
+ Provide effective oversight of Policy Management processes to ensure minimum policy requirements are met.
+ Ensure the operating model for policy maintenance is followed and updated as required.
+ Provide support to Policy Sponsors and Managers
+ Own and administrate GPD, the SharePoint repository for policies
+ Coordinate documentation of the program for policy compliance assessment across policies, together with Policy Managers
+ Communicate global policy standards related changes and news, stakeholder engagement.
+ Coordinate additional support from Integrated Compliance Services and NA & Asia GLT where necessary.
+ Prepare and update training materials and videos for users and Policy Managers
+ Prepare and updates playbooks for users and Policy Managers
+ Review policies, standards and other related documents submitted to the policy database.
+ Constantly review Policy Governance Dashboard ensuring all policy review and attestation numbers published correctly.
+ Prepares status reports and updates for the team and stakeholders.
+ Manages escalations.
+ Receives issues, escalations, and other feedback; manages the overall satisfaction survey of stakeholders and work on the necessary action items to resolve issues and improve customer satisfaction.
+ Identify opportunities for process improvement recommendations.
+ Conduct meetings to disseminate announcements, process changes, policies and calibrate processes.
+ Oversees intake of new projects and work with SMEs to disseminate and/or implement
**Required Qualifications:**
+ At least 2 years of experience in compliance or regulatory compliance
+ Strong stakeholder management skills across different segments.
+ Experience in reporting: Intermediate to advanced Excel skills (including VLOOKUP and charts) and familiarity with navigating Power BI.
**Preferred Qualifications:**
+ Compliance testing experience is a plus.
+ Strong organizational, multi-tasking, analytical and problem-solving skills
+ Advanced written and verbal communication skills. Use these skills while working with stakeholders and with different levels of the organization.
+ Solid digital fluency skills: knowledge of or ability to learn applicable compliance or business systems
+ Ability to work with BU partners and management in the organization with minimal supervision
+ Intermediate to Advanced project management skills
+ Demonstrates awareness of other's time commitments and manages resources to effectively accomplish work within the established timelines.
+ Proficient in MS Office applications such as MS Word, Excel, Power Point
+ Intermediate to advanced proficiency in MS Excel including using formulas, macros and report formatting is strongly preferred.
**_When you join our team:_**
+ We'll empower you to learn and grow the career you want.
+ We'll recognize and support you in a flexible environment where well-being and inclusion are more than just words.
+ As part of our global team, we'll support you in shaping the future you want to see.
**Acerca de Manulife y John Hancock**
Manulife Financial Corporation es un importante proveedor internacional de servicios financieros que ayuda a las personas a tomar decisiones de una manera más fácil y a vivir mejor. Para obtener más información acerca de nosotros, visite .
**Manulife es un empleador que ofrece igualdad de oportunidades**
En Manulife/John Hancock, valoramos nuestra diversidad. Nos esforzamos por atraer, formar y retener una fuerza laboral tan diversa como los clientes a los que prestamos servicios, y para fomentar un entorno laboral inclusivo en el que se aprovechen las fortalezas de las culturas y las personas. Estamos comprometidos con la equidad en las contrataciones, la retención de talento, el ascenso y la remuneración, y administramos todas nuestras prácticas y programas sin discriminación por motivos de raza, ascendencia, lugar de origen, color, origen étnico, ciudadanía, religión o creencias religiosas, credo, sexo (incluyendo el embarazo y las afecciones relacionadas con este), orientación sexual, características genéticas, condición de veterano, identidad de género, expresión de género, edad, estado civil, estatus familiar, discapacidad, o cualquier otro aspecto protegido por la ley vigente.
Nuestra prioridad es eliminar las barreras para garantizar la igualdad de acceso al empleo. Un representante de Recursos Humanos trabajará con los solicitantes que requieran una adaptación razonable durante el proceso de solicitud. Toda la información que se haya compartido durante el proceso de solicitud de adaptación se almacenará y utilizará de manera congruente con las leyes y las políticas de Manulife/John Hancock correspondientes. Para solicitar una adaptación razonable en el proceso de solicitud, envíenos un mensaje a .
**Modalidades de Trabajo**
Híbrido

_We're looking for a_ **_Policy Governance Specialist_** _to join our Integrated Compliance Services team at MBPS. In this role, you are_ _responsible for the policy data management and upkeep in the Global Policy Database (GPD). The Global Policy Database is Manulife's central repository where our company's key documents (policies, standards and/or playbook) are standard. The senior analyst will also manage the policy database mailbox and GPD inquiries. Acknowledge, review, and address the cases received through the mailbox and GPD._
**Position Responsibilities:**
+ Coordinate the Policy Governance Team services.
+ Provide effective oversight of Policy Management processes to ensure minimum policy requirements are met.
+ Ensure the operating model for policy maintenance is followed and updated as required.
+ Provide support to Policy Sponsors and Managers
+ Own and administrate GPD, the SharePoint repository for policies
+ Coordinate documentation of the program for policy compliance assessment across policies, together with Policy Managers
+ Communicate global policy standards related changes and news, stakeholder engagement.
+ Coordinate additional support from Integrated Compliance Services and NA & Asia GLT where necessary.
+ Prepare and update training materials and videos for users and Policy Managers
+ Prepare and updates playbooks for users and Policy Managers
+ Review policies, standards and other related documents submitted to the policy database.
+ Constantly review Policy Governance Dashboard ensuring all policy review and attestation numbers published correctly.
+ Prepares status reports and updates for the team and stakeholders.
+ Manages escalations.
+ Receives issues, escalations, and other feedback; manages the overall satisfaction survey of stakeholders and work on the necessary action items to resolve issues and improve customer satisfaction.
+ Identify opportunities for process improvement recommendations.
+ Conduct meetings to disseminate announcements, process changes, policies and calibrate processes.
+ Oversees intake of new projects and work with SMEs to disseminate and/or implement
**Required Qualifications:**
+ At least 2 years of experience in compliance or regulatory compliance
+ Strong stakeholder management skills across different segments.
+ Experience in reporting: Intermediate to advanced Excel skills (including VLOOKUP and charts) and familiarity with navigating Power BI.
**Preferred Qualifications:**
+ Compliance testing experience is a plus.
+ Strong organizational, multi-tasking, analytical and problem-solving skills
+ Advanced written and verbal communication skills. Use these skills while working with stakeholders and with different levels of the organization.
+ Solid digital fluency skills: knowledge of or ability to learn applicable compliance or business systems
+ Ability to work with BU partners and management in the organization with minimal supervision
+ Intermediate to Advanced project management skills
+ Demonstrates awareness of other's time commitments and manages resources to effectively accomplish work within the established timelines.
+ Proficient in MS Office applications such as MS Word, Excel, Power Point
+ Intermediate to advanced proficiency in MS Excel including using formulas, macros and report formatting is strongly preferred.
**_When you join our team:_**
+ We'll empower you to learn and grow the career you want.
+ We'll recognize and support you in a flexible environment where well-being and inclusion are more than just words.
+ As part of our global team, we'll support you in shaping the future you want to see.
**Acerca de Manulife y John Hancock**
Manulife Financial Corporation es un importante proveedor internacional de servicios financieros que ayuda a las personas a tomar decisiones de una manera más fácil y a vivir mejor. Para obtener más información acerca de nosotros, visite .
**Manulife es un empleador que ofrece igualdad de oportunidades**
En Manulife/John Hancock, valoramos nuestra diversidad. Nos esforzamos por atraer, formar y retener una fuerza laboral tan diversa como los clientes a los que prestamos servicios, y para fomentar un entorno laboral inclusivo en el que se aprovechen las fortalezas de las culturas y las personas. Estamos comprometidos con la equidad en las contrataciones, la retención de talento, el ascenso y la remuneración, y administramos todas nuestras prácticas y programas sin discriminación por motivos de raza, ascendencia, lugar de origen, color, origen étnico, ciudadanía, religión o creencias religiosas, credo, sexo (incluyendo el embarazo y las afecciones relacionadas con este), orientación sexual, características genéticas, condición de veterano, identidad de género, expresión de género, edad, estado civil, estatus familiar, discapacidad, o cualquier otro aspecto protegido por la ley vigente.
Nuestra prioridad es eliminar las barreras para garantizar la igualdad de acceso al empleo. Un representante de Recursos Humanos trabajará con los solicitantes que requieran una adaptación razonable durante el proceso de solicitud. Toda la información que se haya compartido durante el proceso de solicitud de adaptación se almacenará y utilizará de manera congruente con las leyes y las políticas de Manulife/John Hancock correspondientes. Para solicitar una adaptación razonable en el proceso de solicitud, envíenos un mensaje a .
**Modalidades de Trabajo**
Híbrido

The Area Manager is responsible for over-all sales performance through recruitment, management, and development of all the Financial Sales Associates under the area of assignment. Furthermore, the position is the primary Relationship Officer in the area and is assigned to manage the relationship between the Financial Sales Associate and the China Bank branch officers and staff, as well as the relationship of Manulife China Bank and the China Bank Area Head.
**Position Responsibilities:**
+ Deliver sales production targets in terms of parameters set by the company for his area of assignment.
+ Ensure that Financial Sales Associates in the area deliver Minimum Validation Requirement set by the company.
+ In charge of the Financial Sales Associate recruitment activities within the area to ensure 100% Financial Sales Associate compliment within the area.
+ Manage relationship within China Bank branch officers and staff and the Area Head of the designated Area.
+ Assist the Financial Sales Associates in gathering and converting Qualified Sales Leads within the branches in the area in order to achieve 100% branch activation.
+ Manage all the sales related activities of the Financial Sales Associates within the designated area through monitoring and activity management system.
+ Develop the selling skills and professional knowledge of each Financial Sales Associates in the area through joint field work, coaching, and training.
+ Generate and submit all reports requested by management timely and accurately.
**Required Qualifications:**
+ Must be a College graduate from a reputable university.
+ At least 2-4 years of experience in a sales management role.
+ Proficient in using Microsoft Office Tools (Word and Excel).
**Preferred Qualifications:**
+ Work experience in bancassurance sales is highly preferred for this position but those with sales and customer service experience gained from banking, transport, pharmaceutical, pre-need, hospitality and IT industries are also encouraged to apply.
+ Must be self-driven and highly motivated.
**_When you join our team:_**
+ We'll empower you to learn and grow the career you want.
+ We'll recognize and support you in a flexible environment where well-being and inclusion are more than just words.
+ As part of our global team, we'll support you in shaping the future you want to see.
**Acerca de Manulife y John Hancock**
Manulife Financial Corporation es un importante proveedor internacional de servicios financieros que ayuda a las personas a tomar decisiones de una manera más fácil y a vivir mejor. Para obtener más información acerca de nosotros, visite .
**Manulife es un empleador que ofrece igualdad de oportunidades**
En Manulife/John Hancock, valoramos nuestra diversidad. Nos esforzamos por atraer, formar y retener una fuerza laboral tan diversa como los clientes a los que prestamos servicios, y para fomentar un entorno laboral inclusivo en el que se aprovechen las fortalezas de las culturas y las personas. Estamos comprometidos con la equidad en las contrataciones, la retención de talento, el ascenso y la remuneración, y administramos todas nuestras prácticas y programas sin discriminación por motivos de raza, ascendencia, lugar de origen, color, origen étnico, ciudadanía, religión o creencias religiosas, credo, sexo (incluyendo el embarazo y las afecciones relacionadas con este), orientación sexual, características genéticas, condición de veterano, identidad de género, expresión de género, edad, estado civil, estatus familiar, discapacidad, o cualquier otro aspecto protegido por la ley vigente.
Nuestra prioridad es eliminar las barreras para garantizar la igualdad de acceso al empleo. Un representante de Recursos Humanos trabajará con los solicitantes que requieran una adaptación razonable durante el proceso de solicitud. Toda la información que se haya compartido durante el proceso de solicitud de adaptación se almacenará y utilizará de manera congruente con las leyes y las políticas de Manulife/John Hancock correspondientes. Para solicitar una adaptación razonable en el proceso de solicitud, envíenos un mensaje a .
**Modalidades de Trabajo**
Híbrido

Job Title:
Provincial - G5/SLC 2025
Job Description
The Customer Support Associate I position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.
**Essential Functions/Core Responsibilities**
- Ensure service delivered to our customers meets contractual Key Performance Indicator ('KPIs')
- Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer
- Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer
- Greet customers in a courteous, friendly, and professional manner using agreed upon procedures
- Maintain basic knowledge of client products and/or services
- Prepare complete and accurate work including appropriately notating accounts as required
- Participate in activities designed to improve customer satisfaction and business performance
- Offer additional products and/or services
- Track, document and retrieve information in call tracking database
- Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff
**Candidate Profile**
- High school diploma with three to six months of relevant experience preferred
- Courteous with strong customer service orientation
- Strong computer navigation skills and PC Knowledge
- Ability to effectively communicate, both written and verbally
- Dependable with strong attention to detail
- Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly
- Tolerance for repetitive work in a fast-paced, high production work environment
- Ability to work as a team member, as well as independently
- Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner
- Ability to rotate shifts, as needed
- Based on location and/or program, additional experience/skills may be required
*Job requirements may vary by country and will not contravene any local laws
**Career Framework Role**
Has program required basic skill set to perform routine tasks within simple processes but lacking program/product specific knowledge. Works with close supervision and clearly defined procedures. Starting to demonstrate familiarity with client terminology, operating standards and procedures. Starter without sustained metric performance levels.
**Disclaimer**
The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.
#LI-DNI
Location:
PHL Makati City - Glorietta
Language Requirements:
Time Type:
**If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the Job Applicant Privacy Notice for California Residents (

Work Setup:  Onsite (Quezon City)

Work Schedule:  Mon - Wed (7am - 6pm); Thu - Fri (7am - 5pm)

Responsibilities:

• Will do cascade and implemention of different Promotions across the all channels
• Will do proper monitoring of execution and post evaluation per Promo
• Checking and monitoring of the planogram display
• Will provide support to the sales team in the form of merchandising manpower deployment

Requirements:

• Will handle GMA and North and Central Luzon (during fieldwork in NCL - with staff house in Tarlac)
• Expenses during field work are reimbursable based on standard policy.
• Revolving fund

1. Manages, sells, and promotes inventories of all FLI projects
2. Finds effective strategies to gain leads and convert them into prospective clients
3. Establishes and manages a strong network locally and maintains sales quota.
4. Ensures the quality of accounts (including requirements, documentation, etc.)
5. Renders overall customer service
6. Oversees all sales activities and monitors productivity and activation of Sales Managers and Sales consultants.
7. Support sales managers in the recruitment of quality sales consultants

Qualifications:

1. Graduate of any 4-year course
2. With more than 5 years of Real Estate Sales experience
3. Minimum of 3 years of managerial experience
4. With a ready team of at least 3-5 Sales Managers with 5 real estate salespersons upon joining
5. Must have a good understanding of the local real estate market
6. Excellent communication and presentation skills
7. Real Estate Brokers License is an advantage

Location: Quezon City / 100% ONSITE

Qualifications:

• Active CPC, COC, CCS-P and/or CCS
• College Graduate of BS Nursing or Med Allied Course
• 3 years of outpatient coding with 1 year experience in Surgery and/or Oncology Profee coding

Responsibilities:

• The Profee Coder ensures compliance with coding guidelines, regulations, and documentation requirements while maximizing revenue and minimizing coding errors.
• They work closely with healthcare providers, billing teams, and administrative staff to review medical documentation and assign appropriate codes.

Location: Quezon City / 100% ONSITE

Qualifications:

• Active CIC or CCS Certification
• College Graduate of BS Nursing or Med Allied Course
• 3 years Inpatient Medical Coding Experience with 1 year Transplant Inpatient Medical Coding Experience

Responsibilities:

• The coder is responsible for meticulously reviewing inpatient medical records to assign the correct ICD-10-CM and PCS codes for diagnoses and procedures, ensuring accurate sequencing and proper Present on Admission (POA) indicator assignment.