2 Organizational Performance jobs in Taguig

We are seeking a Subject Matter Expert (SME) in Organizational Development (OD), Performance Management (PM), and Training. This role will serve as the main point of contact for OD and PM services, overseeing manpower planning, KPI and JD frameworks, appraisal processes, and training facilitation. The SME will also create, improve, and implement HR processes, policies, formats, and forms, ensuring alignment with company goals and SLA compliance.

Responsibilities:

Organizational Development & Manpower Planning

• Facilitate manpower planning, annual HR strategy sessions, and organizational design reviews.
• Ensure all positions have approved JDs, KPIs (using required syntax), and onboarding plans.
• Create and maintain a KPI library and validate KPI computations.
• Implement OD frameworks such as the 9-box grid model.

Performance Management

• Lead employee performance reviews, recommendations, and appraisal timelines.
• Develop and roll out PIPs (Performance Improvement Plans).
• Track probationary employees' 3rd and 5th month compliance through monitoring tools.
• Provide analysis of performance data and recommend interventions.

Training Facilitation & Capability Building

• Create, update, and improve HR processes, policies, formats, and forms.
• Partner with Trainers to prepare training materials and facilitate rollouts of new or updated processes.
• Act as the main POC for training facilitation services.
• Create an annual training plan based on gap analysis.

Client Value-Add Engagement

• Recommend KPI frameworks, appraisal methods, and performance interventions to clients based on data insights.
• Provide recommendations to clients on training programs and OD initiatives to close capability gaps.
• Propose organizational design and manpower planning improvements as value-add solutions.

HR Analytics & Reporting

• Weekly reports: Employee Movement, Org Chart updates, Recruitment status, New policies/processes, Ticket resolution updates, Pending tasks.
• Monthly reports: Employee Performance Review & Recommendations, Training and Development updates, OD changes and development.
• Quarterly reports: Training Effectiveness Reports, Performance Management Analysis.
• Analyze HR data to provide insights and actionable recommendations to management and clients.

Records & Compliance

• Maintain accurate OD, PM, and training documentation (SOPs, KPI dashboards, org charts, etc.).
• Ensure compliance with DOLE requirements, data privacy, and internal governance.

Process Improvement & Policy Documentation

• Guide and support HR Generalists, reviewing and validating their work.
• Identify and resolve process gaps through improvements or new process creation.
• Ensure changes are completed within the deadline from concept to closure.
• Monitor adoption and effectiveness of improvements, ensuring 100% delivery of intended business value.
• Maintain complete documentation including SOPs, KPIs, process maps, RACI charts, policy manuals, and training guidelines.
• Gather stakeholder feedback to measure rollout effectiveness.
• Identify trends in OD, PM, or training and recommend client-facing solutions that both improve client outcomes and create opportunities for additional services.

Minimum qualifications:

• Bachelor's degree in Human Resource Management, Psychology, Business Administration, Management, or any related field.
• At least 5 years HR experience with a focus on OD, Performance Management, or Training.
• At least 3 years HR operations, with a strong background in process improvement, documentation, or workflow enhancement.
• Proven ability to implement an HR process, policy, or system from scratch
• Hands-on experience KPI development, appraisal tools, training facilitation, and OD frameworks.
• Exposure to performance frameworks (Balanced Scorecard, OKRs, KPI libraries).
• Knowledge of adult learning principles, gap analysis, and training effectiveness evaluation.
• Analytical mindset with ability to extract insights from performance and training data.
• Effective communicator and facilitator, with the ability to engage clients and internal teams.
• Experience in client engagement and recommending HR value-add solutions.

Preferred qualifications:

• Background in HR analytics and use of dashboards, trackers, and reporting tools.
• Six Sigma or equivalent process improvement training.
• Experience in shared services, cross-departmental, or client-facing HR operations.

What are the benefits of the position?

• Birthday Gift
• Training and Development Programs
• Unlimited Career advancement opportunities
• Health Care Plan (HMO) with Dental and Vision upon regularization
• Group Life and Accident Insurance upon regularization
• Sick and Vacation Leave upon regularization. Unused sick leave credits are convertible to cash.
• Bereavement Leave of 3 days upon regularization
• Healthy and Encouraging Work Environment
• 13th Month Pay as mandated by the Philippine Government
• Government Mandated Benefits (SSS,PHIC and Pag-ibig)

Job Type: Full-time

Pay: Php55,000.00 per month

Work Location: In person