243 Architecture jobs in the Philippines

Emerson's 130+ years of history have been filled with achievements and challenges that have driven innovative thinking and bold transformations, molding us into the company we are today. By joining us as a Senior Specialist Content Management System, you will provide administrative and technical support for Digital Operations primarily on web content administration, translation and site support, update and maintenance of intranet and internet sites, permission marketing, documentation, and other related web support.
In this capacity, you will be responsible for updating the contents for Emerson.com and you will expose you to innovative technology used in web content administration. This gives you a very vital role in helping drive growth platforms and supporting operational pillars while striving for long-term value creation.
If this sounds like a perfect fit for you, apply now and join our team in Mandaluyong City, Philippines!
**In this role, you will:**
+ Schedules and approves for web posting and publishing (Schedules the web posting of technical documents; Approves publishing of web pages)
+ Recommends improvement on change request and processes.
+ Implements major change request (scripting, interactive content)
+ Troubleshoots major bugs/defects and assists associate developers in making sure issues/requests are resolved appropriately and on time (advanced bug/defects: loss of data, server errors, logical errors, unexpected app behavior)
+ Analyzes and recommends scope of change request (ex: web content, web translation, SharePoint site configuration)
+ Analyzes issues and concerns and recommends solution on how to manage the third-party vendor.
+ Coordinates with country/world area content reviewers on content approval and publishing
+ Coordinates with cross-functional groups in executing translation projects.
**For this role, you will need:**
+ Bachelor of Science in Information Technology, Computer Science, Computer Engineering, or any related field of study/equivalent experience
+ At least 3 years' experience in web programming, support, and administration.
+ Intermediate knowledge in content management system administration, HTML, CSS, Client/Server Application, Java, and JavaScript with jQuery
**Who you are:**
You have a strong drive for results and exhibit passion and enthusiasm to get things done. With excellent analytical and quantitative skills, you can efficiently conduct tasks independently. You are initiative-taking and highly innovative in approaching problem-solving efficiently. With effective communication skills, you can proficiently communicate ideas and influence both internal and external customers. You are interpersonally savvy and able to collaborate and efficiently collaborate with people at any level.
**Our Culture & Commitment to You**
At Emerson, we prioritize a workplace where every employee is valued, respected, and empowered to grow. We foster an environment that encourages innovation, collaboration, and diverse perspectives-because we know that great ideas come from great teams. Our commitment to ongoing career development and growing an inclusive culture ensures you have the support to thrive. Whether through mentorship, training, or leadership opportunities, we invest in your success so you can make a lasting impact. We believe diverse teams, working together are key to driving growth and delivering business results.
We recognize the importance of employee wellbeing. We prioritize providing competitive benefits plans, a variety of medical insurance plans, Employee Assistance Program, employee resource groups, recognition, and much more. Our culture offers flexible time off plans, including paid parental leave (maternal and paternal), vacation and holiday leave.
#LI-Hybrid
**WHY EMERSON**
**Our Commitment to Our People**
At Emerson, we are motivated by a spirit of collaboration that helps our diverse, multicultural teams across the world drive innovation that makes the world healthier, safer, smarter, and more sustainable. And we want you to join us in our bold aspiration.
We have built an engaged community of inquisitive, dedicated people who thrive knowing they are welcomed, trusted, celebrated, and empowered to solve the world's most complex problems - for our customers, our communities, and the planet. You'll contribute to this vital work while further developing your skills through our award-winning employee development programs. We are a proud corporate citizen in every city where we operate and are committed to our people, our communities, and the world at large. We take this responsibility seriously and strive to make a positive impact through every endeavor.
At Emerson, you'll see firsthand that our people are at the center of everything we do. So, let's go. Let's think differently. Learn, collaborate, and grow. Seek opportunity. Push boundaries. Be empowered to make things better. Speed up to break through. Let's go, together.
**Accessibility Assistance or Accommodation**
If you have a disability and are having difficulty accessing or using this website to apply for a position, please contact: .
**ABOUT EMERSON**
Emerson is a global leader in automation technology and software. Through our deep domain expertise and legacy of flawless execution, Emerson helps customers in critical industries like life sciences, energy, power and renewables, chemical and advanced factory automation operate more sustainably while improving productivity, energy security and reliability.
With global operations and a comprehensive portfolio of software and technology, we are helping companies implement digital transformation to measurably improve their operations, conserve valuable resources and enhance their safety.
We offer equitable opportunities, celebrate diversity, and embrace challenges with confidence that, together, we can make an impact across a broad spectrum of countries and industries. Whether you're an established professional looking for a career change, an undergraduate student exploring possibilities, or a recent graduate with an advanced degree, you'll find your chance to make a difference with Emerson. Join our team - let's go!
**No calls or agencies please.**
**Requisition ID** :
Emerson is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, race, color, religion, national origin, age, marital status, political affiliation, sexual orientation, gender identity, genetic information, disability or protected veteran status. We are committed to providing a workplace free of any discrimination or harassment.

Your potential has a place here with TTEC's award-winning employment experience. As a Learning Management System Administrator working remotely in The Philippines, you'll be a part of bringing humanity to business. #experienceTTEC
Our employees have spoken. Our purpose, team, and company culture are amazing and our Great Place to Work® certification in The Philippines says it all!
**What You'll Do**
Looking for an opportunity to manage the operational logistics of our Learning Management System (LMS)? As a TTEC LMS Administrator, you will manage the operational logistics of our Learning Management System (LMS), ensuring accurate learner assignments, course tracking, and system support. You'll collaborate with instructional designers and facilitators to maintain learning paths, support audits, and ensure a seamless learning experience.
**During a Typical Day, You'll**
+ **Course & Program Assignment**
+ Assign courses and learning programs to individuals or groups.
+ Manage bulk enrollments and group creation.
+ Ensure naming conventions and learning track integrity.
+ **Learning Track Maintenance**
+ Create and update learning paths and sequences.
+ Configure prerequisites and course dependencies.
+ **Reporting & Data Management**
+ Generate and distribute completion reports and progress metrics.
+ Support internal audits by organizing LMS data and content.
+ **Technical Support**
+ Provide first-line support for LMS-related inquiries.
+ Escalate complex issues to IT or vendor support.
+ **Documentation & SOPs**
+ Maintain LMS procedures and submit updates to Knowledge Management (KM).
+ Partner with KM to create and revise SOPs.
+ **Cross-functional Collaboration**
+ Work with the Learning Systems team and vendors to implement LMS enhancements.
+ Maintain Confluence resource pages and support content updates.
**What You Bring to the Role**
+ 1-3 years of LMS administration experience (e.g., Continu, Cornerstone, SuccessFactors).
+ Familiarity with instructional design principles and curriculum lifecycle management.
+ Proficiency in Microsoft Excel, Google Sheets, and LMS reporting tools.
+ Strong attention to detail and organizational skills.
+ Experience with version control and content management systems (e.g., Confluence).
+ Basic understanding of accessibility standards and compliance (e.g., WCAG).
+ Excellent written and verbal communication skills.
+ Ability to troubleshoot technical issues and escalate appropriately.
+ Collaborative mindset with experience working cross-functionally with L&D, KM, and IT teams.
+ Ability to manage multiple priorities in a fast-paced environment.
**What You Can Expect**
+ Supportive of your career and professional development
+ An inclusive culture and community minded organization where giving back is encouraged
+ A global team of curious lifelong learners guided by our company values
+ Ask us about our paid time off (PTO) and wellness and healthcare benefits
+ And yes. a great compensation package and performance bonus opportunities, benefits you'd expect and maybe a few that would pleasantly surprise you (like tuition reimbursement)
Visit for more information.
**About TTEC**
Our business is about making customers happy. That's all we do. Since 1982, we've helped companies build engaged, pleased, profitable customer experiences powered by our combination of humanity and technology. On behalf of many of the world's leading iconic and hypergrowth brands, we talk, message, text, and video chat with millions of customers every day. These exceptional customer experiences start with you.
TTEC is proud to be an equal opportunity employer where all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. TTEC embraces and is committed to building a diverse and inclusive workforce that respects and empowers the cultures and perspectives within our global teams. We aim to reflect the communities we serve, by not only delivering amazing service and technology, but also humanity. We make it a point to make sure all our employees feel valued, belonging, and comfortable being their authentic selves at work. As a global company, we know diversity is our strength because it enables us to view things from different vantage points and for you to bring value to the table in your own unique way.
#LI-Remote
**Title:** _Learning Management System Administrator_
**Location:** _PH-Central Luzon-Pampanga_
**Requisition ID:** _047GV_
**Other Locations:** _Philippines_

Your potential has a place here with TTEC's award-winning employment experience. As a Learning Management System Administrator working remotely in The Philippines, you'll be a part of bringing humanity to business. #experienceTTEC
Our employees have spoken. Our purpose, team, and company culture are amazing and our Great Place to Work® certification in says it all!
**What You'll Do**
Looking for an opportunity to manage the operational logistics of our Learning Management System (LMS)? As a Senior LMS Administrator, you will lead efforts to optimize learning operations through advanced data analysis, reporting, and strategic LMS enhancements. You'll serve as a consultant to stakeholders across L&D, Training Ops, and Support, using data to drive decisions and improve training effectiveness.
**During a Typical Day, You'll**
+ **Advanced Reporting & Analytics**
+ Design and deliver dashboards for WBR/QBR purposes.
+ Analyze training completion, performance, and assessment data.
+ Recommend actions based on insights to improve learning outcomes.
+ **Stakeholder Engagement**
+ Act as a data consultant for L&D and Support teams.
+ Co-lead syncs with vendors to ensure training data accuracy and alignment.
+ **Process Optimization**
+ Identify LMS-related pain points and propose solutions.
+ Develop and maintain SLAs and standardized documentation.
+ **Technical & Functional Support**
+ Troubleshoot LMS issues and support content creators.
+ Provide guidance on LMS features and best practices.
+ **Project & Change Management**
+ Lead or support LMS-related projects and enhancements.
+ Collaborate with KM and vendor teams to implement system updates.
**What You Bring to the Role**
+ 3-5 years of LMS administration and learning analytics experience.
+ Advanced proficiency in Excel, Google Sheets, and data visualization tools
+ Strong analytical skills with the ability to interpret complex data sets and translate findings into actionable insights.
+ Experience designing and maintaining dashboards for operational reviews.
+ Knowledge of instructional design methodologies and adult learning principles.
+ Familiarity with SCORM, xAPI, and LMS integration standards.
+ Experience managing vendor relationships and coordinating cross-functional projects.
+ Strong project management skills with the ability to meet deadlines and manage stakeholder expectations.
+ Excellent communication and presentation skills, with the ability to tailor messaging to technical and non-technical audiences.
+ Experience with LMS enhancements, system testing, and release coordination.
+ Commitment to continuous improvement and innovation in learning technologies and processes.
**What You Can Expect**
+ Supportive of your career and professional development
+ An inclusive culture and community minded organization where giving back is encouraged
+ A global team of curious lifelong learners guided by our company values
+ Ask us about our paid time off (PTO) and wellness and healthcare benefits
+ And yes. a great compensation package and performance bonus opportunities, benefits you'd expect and maybe a few that would pleasantly surprise you (like tuition reimbursement)
Visit for more information.
**About TTEC**
Our business is about making customers happy. That's all we do. Since 1982, we've helped companies build engaged, pleased, profitable customer experiences powered by our combination of humanity and technology. On behalf of many of the world's leading iconic and hypergrowth brands, we talk, message, text, and video chat with millions of customers every day. These exceptional customer experiences start with you.
TTEC is proud to be an equal opportunity employer where all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. TTEC embraces and is committed to building a diverse and inclusive workforce that respects and empowers the cultures and perspectives within our global teams. We aim to reflect the communities we serve, by not only delivering amazing service and technology, but also humanity. We make it a point to make sure all our employees feel valued, belonging, and comfortable being their authentic selves at work. As a global company, we know diversity is our strength because it enables us to view things from different vantage points and for you to bring value to the table in your own unique way.
#LI-Remote
**Title:** _Sr. Learning Management System Administrator_
**Location:** _PH-Central Luzon-Pampanga_
**Requisition ID:** _047GW_
**Other Locations:** _Philippines_

Your potential has a place here with TTEC's award-winning employment experience. As a Learning Management System Administrator working remotely in The Philippines, you'll be a part of bringing humanity to business. #experienceTTEC
Our employees have spoken. Our purpose, team, and company culture are amazing and our Great Place to Work® certification in says it all!
**What You'll Do**
Looking for an opportunity to manage the operational logistics of our Learning Management System (LMS)? As a Senior LMS Administrator, you will lead efforts to optimize learning operations through advanced data analysis, reporting, and strategic LMS enhancements. You'll serve as a consultant to stakeholders across L&D, Training Ops, and Support, using data to drive decisions and improve training effectiveness.
**During a Typical Day, You'll**
+ **Advanced Reporting & Analytics**
+ Design and deliver dashboards for WBR/QBR purposes.
+ Analyze training completion, performance, and assessment data.
+ Recommend actions based on insights to improve learning outcomes.
+ **Stakeholder Engagement**
+ Act as a data consultant for L&D and Support teams.
+ Co-lead syncs with vendors to ensure training data accuracy and alignment.
+ **Process Optimization**
+ Identify LMS-related pain points and propose solutions.
+ Develop and maintain SLAs and standardized documentation.
+ **Technical & Functional Support**
+ Troubleshoot LMS issues and support content creators.
+ Provide guidance on LMS features and best practices.
+ **Project & Change Management**
+ Lead or support LMS-related projects and enhancements.
+ Collaborate with KM and vendor teams to implement system updates.
**What You Bring to the Role**
+ 3-5 years of LMS administration and learning analytics experience.
+ Advanced proficiency in Excel, Google Sheets, and data visualization tools
+ Strong analytical skills with the ability to interpret complex data sets and translate findings into actionable insights.
+ Experience designing and maintaining dashboards for operational reviews.
+ Knowledge of instructional design methodologies and adult learning principles.
+ Familiarity with SCORM, xAPI, and LMS integration standards.
+ Experience managing vendor relationships and coordinating cross-functional projects.
+ Strong project management skills with the ability to meet deadlines and manage stakeholder expectations.
+ Excellent communication and presentation skills, with the ability to tailor messaging to technical and non-technical audiences.
+ Experience with LMS enhancements, system testing, and release coordination.
+ Commitment to continuous improvement and innovation in learning technologies and processes.
**What You Can Expect**
+ Supportive of your career and professional development
+ An inclusive culture and community minded organization where giving back is encouraged
+ A global team of curious lifelong learners guided by our company values
+ Ask us about our paid time off (PTO) and wellness and healthcare benefits
+ And yes. a great compensation package and performance bonus opportunities, benefits you'd expect and maybe a few that would pleasantly surprise you (like tuition reimbursement)
Visit for more information.
**About TTEC**
Our business is about making customers happy. That's all we do. Since 1982, we've helped companies build engaged, pleased, profitable customer experiences powered by our combination of humanity and technology. On behalf of many of the world's leading iconic and hypergrowth brands, we talk, message, text, and video chat with millions of customers every day. These exceptional customer experiences start with you.
TTEC is proud to be an equal opportunity employer where all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. TTEC embraces and is committed to building a diverse and inclusive workforce that respects and empowers the cultures and perspectives within our global teams. We aim to reflect the communities we serve, by not only delivering amazing service and technology, but also humanity. We make it a point to make sure all our employees feel valued, belonging, and comfortable being their authentic selves at work. As a global company, we know diversity is our strength because it enables us to view things from different vantage points and for you to bring value to the table in your own unique way.
#LI-Remote
**Title:** _Sr. Learning Management System Administrator_
**Location:** _PH-Central Luzon-Pampanga_
**Requisition ID:** _047GW_
**Other Locations:** _Philippines_

Your potential has a place here with TTEC's award-winning employment experience. As a Learning Management System Administrator working remotely in The Philippines, you'll be a part of bringing humanity to business. #experienceTTEC
Our employees have spoken. Our purpose, team, and company culture are amazing and our Great Place to Work® certification in The Philippines says it all!
**What You'll Do**
Looking for an opportunity to manage the operational logistics of our Learning Management System (LMS)? As a TTEC LMS Administrator, you will manage the operational logistics of our Learning Management System (LMS), ensuring accurate learner assignments, course tracking, and system support. You'll collaborate with instructional designers and facilitators to maintain learning paths, support audits, and ensure a seamless learning experience.
**During a Typical Day, You'll**
+ **Course & Program Assignment**
+ Assign courses and learning programs to individuals or groups.
+ Manage bulk enrollments and group creation.
+ Ensure naming conventions and learning track integrity.
+ **Learning Track Maintenance**
+ Create and update learning paths and sequences.
+ Configure prerequisites and course dependencies.
+ **Reporting & Data Management**
+ Generate and distribute completion reports and progress metrics.
+ Support internal audits by organizing LMS data and content.
+ **Technical Support**
+ Provide first-line support for LMS-related inquiries.
+ Escalate complex issues to IT or vendor support.
+ **Documentation & SOPs**
+ Maintain LMS procedures and submit updates to Knowledge Management (KM).
+ Partner with KM to create and revise SOPs.
+ **Cross-functional Collaboration**
+ Work with the Learning Systems team and vendors to implement LMS enhancements.
+ Maintain Confluence resource pages and support content updates.
**What You Bring to the Role**
+ 1-3 years of LMS administration experience (e.g., Continu, Cornerstone, SuccessFactors).
+ Familiarity with instructional design principles and curriculum lifecycle management.
+ Proficiency in Microsoft Excel, Google Sheets, and LMS reporting tools.
+ Strong attention to detail and organizational skills.
+ Experience with version control and content management systems (e.g., Confluence).
+ Basic understanding of accessibility standards and compliance (e.g., WCAG).
+ Excellent written and verbal communication skills.
+ Ability to troubleshoot technical issues and escalate appropriately.
+ Collaborative mindset with experience working cross-functionally with L&D, KM, and IT teams.
+ Ability to manage multiple priorities in a fast-paced environment.
**What You Can Expect**
+ Supportive of your career and professional development
+ An inclusive culture and community minded organization where giving back is encouraged
+ A global team of curious lifelong learners guided by our company values
+ Ask us about our paid time off (PTO) and wellness and healthcare benefits
+ And yes. a great compensation package and performance bonus opportunities, benefits you'd expect and maybe a few that would pleasantly surprise you (like tuition reimbursement)
Visit for more information.
**About TTEC**
Our business is about making customers happy. That's all we do. Since 1982, we've helped companies build engaged, pleased, profitable customer experiences powered by our combination of humanity and technology. On behalf of many of the world's leading iconic and hypergrowth brands, we talk, message, text, and video chat with millions of customers every day. These exceptional customer experiences start with you.
TTEC is proud to be an equal opportunity employer where all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. TTEC embraces and is committed to building a diverse and inclusive workforce that respects and empowers the cultures and perspectives within our global teams. We aim to reflect the communities we serve, by not only delivering amazing service and technology, but also humanity. We make it a point to make sure all our employees feel valued, belonging, and comfortable being their authentic selves at work. As a global company, we know diversity is our strength because it enables us to view things from different vantage points and for you to bring value to the table in your own unique way.
#LI-Remote
**Title:** _Learning Management System Administrator_
**Location:** _PH-Central Luzon-Pampanga_
**Requisition ID:** _047GV_
**Other Locations:** _Philippines_

**Description**
**Senior Manager - Enterprise Control Management, Regulatory & Audit Exam Management**
**#4th in Great Place to Work's Best Company To Work For 2025**
**#10th in Fortune Magazine's 2025 World's Most Admired Companies**
**#1st in the J.D. Power 2024 U.S. Credit Card Satisfaction Study of National Credit Card Issuers**
**Top GBS Employers for the Philippines (2025) by the Everest Group**
At American Express, our culture is built on a 175-year history of innovation, shared values and leadership behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.
Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.
**How will you make an impact in this role?**
This Senior Manager of Regulatory & Audit Exam Management will be part of the team responsible for ECM's engagement with, response to, and deliverables to regulators, internal audit and second line of defense inquiries and exams. Successful execution of these responsibilities will help to strengthen ECM's risk and control environment. The Regulatory & Audit Exam team will support ECM's internal and external exams and audits, ensure timely closure of findings, with an auditor and regulator mindset. The team will be responsible for the efficiency and effectiveness of ECM's exam management process.
**Responsibilities Include:**
+ Support coordination with ECM and across key stakeholders - of audits, second line testing, and regulatory examinations and ensure all requests are addressed in a timely manner with inputs from all related stakeholders.
+ Build and maintain strong relationships with key stakeholders and business partners.
+ Track resolution of requests and ensure that significant risks and issues are appropriate and escalated in a timely manner.
+ Develop and maintain processes to ensure consistent, accurate and efficient exam responses across the business unit.
+ Comply with enterprise policies with regard to audit, second line and regulator engagement.
+ Help prepare and present materials to AENB leadership and stakeholders regarding audit and regulatory work.
+ Challenge and advise action owners on risk management remediation efforts with a audit and regulatory perspective.
+ Act as resource and advisor for 1LOD teams on cross business unit's exams, where appropriate.
**Minimum Qualifications:**
+ 4 years in a financial risk management function (e.g., audit, compliance, operations, credit).
+ Understanding of operational risk management frameworks and requirements.
+ Exceptional project management skills, including the ability to clearly advise on progress, roadblocks, and successfully drive project progress, with a track record of developing end-to-end risk management processes.
**Preferred Qualifications:**
+ Experience as an internal or external auditor or regulatory examiner.
+ Bachelor's Degree in Finance, Business, Risk Mgmt., or related field; advanced degrees (e.g., MBA, MSc) or certifications are advantageous.
+ Outstanding analytical, problem-solving, written, and oral communication skills with a strong attention to detail.
+ Highly motivated self-starter with exceptional business writing skills.
+ Strong communicator who can effectively influence, multitask, and prioritize as business needs evolve with a high degree of comfort.
+ Ability to build strong relationships with all band levels and work effectively in a collaborative, multi-cultural, team environment.
+ Ability to prioritize multiple work streams under time constraints, respond quickly, manage deadlines, and manage changing priorities in a dynamic and very demanding environment while leading with limited direct authority.
+ Anticipate needs and act proactively.
+ Impeccable integrity with the ability to handle sensitive information and maintain confidentiality.
+ Experience supporting risk exam management processes preferred.
+ High degree of familiarity with Sharepoint, Powerpoint, Word and Excel.ORMCM and Guardian
**Qualifications**
**Additional Details:**
+ Location: BGC Corporate Center 2, 5th Avenue corner 30th Street, Bonifacio Global City, Taguig
+ Workplace Flexibility: Full time. Must be amenable to follow a hybrid work arrangement (onsite and work from home)
+ Work From Home Requirements:
+ Must have at least 25 mbps internet connection plan / speed
+ Must have a private & quiet area to work at home
+ American Express offers a fantastic and diverse working environment. High performance is rewarded with target driven incentives
We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:
+ Competitive base salaries
+ Bonus incentives
+ Support for financial-well-being and retirement
+ Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location)
+ Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
+ Generous paid parental leave policies (depending on your location)
+ Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
+ Free and confidential counseling support through our Healthy Minds program
+ Career development and training opportunities
Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.
Employment eligibility to work with American Express in the Philippines is required as the company will not pursue visa sponsorship for these positions.
**Job:** Risk
**Primary Location:** Philippines-PHL-Taguig City
**Schedule** Full-time
**Tags** 1LOD_BUCM-ECM
**Req ID:**

**About this role:**
Wells Fargo is seeking a Senior Data Management Analyst. This role covers jobs that drive oversight, governance, and management of critical data to support business needs, initiatives, and strategies. Consult with data product, data integrity, technology, and business partners to set standards, policies and practices for data flow, data framework, data access, documentation, quality and remediation.
**In this role, you will:**
+ Lead or participate in moderately complex programs and initiatives for data quality, governance, and metadata activities
+ Design and conduct moderately complex analysis to identify and remediate data quality, data integrity, process, and control gaps
+ Analyze, assess, and test data controls and data systems to ensure quality and risk compliance standards are met and adhere to data governance standards and procedures
+ Identify data quality metrics and execute data quality audits to benchmark the state of data quality
+ Develop recommendations for optimal approaches to resolve data quality issues and implement plans for assessing the quality of new data sources leveraging domain expertise and data, business, or process analysis to inform and support solution design
+ Lead project teams and mentor less experienced staff members
+ Drive planning and coordination on moderately complex remediation efforts acting as central point of contact
+ Consult with clients to assess the current state of data and metadata quality within area of assigned responsibility
+ Participate in cross-functional groups to develop companywide data governance strategies
+ Provide input into communication routines with stakeholders, business partners, and experienced leaders
**Required Qualifications:**
+ 4+ years of Data Management, Business Analysis, Analytics, or Project Management experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
**Desired Qualifications:**
+ Has proven track record of using Gen AI models such as LLMs to analyze and transform unstructured data. Experience in implementing and managing data enrichment and data quality improvement.
+ Expertise in designing, building and maintaining ETL and ELT processes.
+ Strong proficiency in Python, SQL, Alteryx, etc.
+ Experience in working Cloud-based data warehouses and platforms like Azure.
**Job Expectations:**
+ Drive and manage data transformation initiatives.
+ Design, build and maintain data pipeline using tools like Alteryx and or Python.
+ Apply Generative AI for data enrichment.
**Posting End Date:**
29 Sep 2025
**_*Job posting may come down early due to volume of applicants._**
**We Value Equal Opportunity**
Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.
Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements.
Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.
**Applicants with Disabilities**
To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo ( .
**Drug and Alcohol Policy**
Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy ( to learn more.
**Wells Fargo Recruitment and Hiring Requirements:**
a. Third-Party recordings are prohibited unless authorized by Wells Fargo.
b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.
**Req Number:** R-

**Role Purpose**
The Workforce Reporting Specialist is responsible for gathering, analyzing, and reporting workforce-related data to support operational efficiency and strategic decision-making. This role ensures accurate and timely delivery of workforce reports, payroll, and employee list to leadership team, support groups, and operations teams. The specialist will collaborate with multiple stakeholders to identify reporting needs, maintain data integrity, and recommend insights that improve workforce planning and performance.
**Key Accountabilities**
+ Collect, analyze, and validate workforce and operational data from various systems (Genesys Cloud, SKPI, etc.).
+ Develop and maintain standardized and ad hoc reports, scorecards/dashboards, and metrics.
+ Ensure accuracy, consistency, and timeliness of workforce reporting.
+ Provide insights and recommendations based on data trends to support WF planning, Scheduling, and performance management.
+ Partner with different support groups and Operations to understand reporting requirements and deliver actionable data.
+ Automate recurring reports where possible to improve efficiency.
+ Monitor KPIs such as headcount, attrition, absenteeism, scheduling adherence, productivity, and utilization.
+ Maintain documentation of reporting processes and provide training to end-users on data tools when needed.
+ Support compliance and audit requirements by preparing workforce-related data reports as required.
**Key Skills & Experiences**
Education
High School diploma or Associate Degree in Business Administration or an equivalent combination of education and work-related experience.
Experience
1 to 3 years of business experience in Call Center and/or workforce management environment systems, terminology and processes. Genesys or WFM System experience preferred
Technical Skills and Knowledge
+ Excellent team working skills.
+ Strong verbal and written communication and customer service skills with internal/external customers, supervisors, peers and management for the purpose of obtaining and conveying information, as well as producing reports and internal memorandums.
+ Demonstrated computer skills with an emphasis in spreadsheet and document creation.
+ Strong ability to design clear and impactful reports, charts, and dashboards.
+ Demonstrated knowledge or ability to learn workforce management system used to schedule and track call center agent activities.
+ Basic analysis skills and experience with problem solving - Ability to identify a problem, analyze the issues, trending, and be able to make a sound business decision.
+ Maintain a high level of knowledge pertaining to policy and procedure and communicate knowledge effectively to all personnel when applicable.
+ Basic trouble shooting knowledge to help WFH agents.
Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.
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Job Title:
Workforce Management -Luzon - Tonichi - 2023
Job Description
Location:
PHL Quezon City - Tera Tower 1st Floor
Language Requirements:
Time Type:

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