Customer Service Representative Accenture Taguig
Taguig, National Capital Region
Accenture
Posted today
Job Viewed
Job Description
Accenture in the Philippines is currently looking for **Customer Service Representatives** who will be responsible in performing the following day-to-day tasks:
- You will be responsible for managing various customer issues depending on account assignment (transactions can be related to billing and collections support, client inquiries, product support or inbound sales).
- You will document troubleshooting efforts and customer information in data capture tool and when required, transfers call or promptly notifies responsible party for resolution.
- You will identify root causes for customer dissatisfaction and recommend solutions to improve overall customer satisfaction.
**What are we looking?**
- Open to college graduates, college undergraduates, and associate degree graduates
- Must have at least 1 year of work experience in a BPO industry
- Amenable to work in BGC, Taguig
- Willing to go back on-site once recalled
**Good to have skills**:
- Experience in handling sales (inbound or outbound), collections, insurance, or travel account in any industry
**Join our high-performing team and enjoy these benefits**:
- Competitive salary package, company bonuses, and performance incentives
- Night differential
- Loyalty, Christmas gift, inclusion, and diversity benefits
- Paid sick and vacation leaves
- Expanded maternity leave up to 120 days*
- HMO coverage (medical and dental) from day 1 of employment
- Life insurance
- Employee stock purchase plan
- Retirement plan
- Flexible working arrangements
- Accessible locations
- Healthy and encouraging work environment
- Career growth and promotion opportunities
**How to Apply?**
- After you have submitted the accomplished online questionnaire, kindly wait for a phone call from our recruiters.
**Additional Information**:
*Terms and conditions apply
Schedule:
- Rotational shift
**Education**:
- Junior High School (preferred)
**Experience**:
- Customer Service Representative: 1 year (preferred)
- You will be responsible for managing various customer issues depending on account assignment (transactions can be related to billing and collections support, client inquiries, product support or inbound sales).
- You will document troubleshooting efforts and customer information in data capture tool and when required, transfers call or promptly notifies responsible party for resolution.
- You will identify root causes for customer dissatisfaction and recommend solutions to improve overall customer satisfaction.
**What are we looking?**
- Open to college graduates, college undergraduates, and associate degree graduates
- Must have at least 1 year of work experience in a BPO industry
- Amenable to work in BGC, Taguig
- Willing to go back on-site once recalled
**Good to have skills**:
- Experience in handling sales (inbound or outbound), collections, insurance, or travel account in any industry
**Join our high-performing team and enjoy these benefits**:
- Competitive salary package, company bonuses, and performance incentives
- Night differential
- Loyalty, Christmas gift, inclusion, and diversity benefits
- Paid sick and vacation leaves
- Expanded maternity leave up to 120 days*
- HMO coverage (medical and dental) from day 1 of employment
- Life insurance
- Employee stock purchase plan
- Retirement plan
- Flexible working arrangements
- Accessible locations
- Healthy and encouraging work environment
- Career growth and promotion opportunities
**How to Apply?**
- After you have submitted the accomplished online questionnaire, kindly wait for a phone call from our recruiters.
**Additional Information**:
*Terms and conditions apply
Schedule:
- Rotational shift
**Education**:
- Junior High School (preferred)
**Experience**:
- Customer Service Representative: 1 year (preferred)
This advertiser has chosen not to accept applicants from your region.
0
Network Operations Associate (Ccna/ccnp) Accenture
Taguig, National Capital Region
Accenture
Posted today
Job Viewed
Job Description
Accenture in the Philippines is currently looking for **Network Engineers** who will be responsible in performing the following day-to-day tasks:
- You will be responsible for placing orders for different telco services that support network requirements.
- You will oversee materials delivery, work with vendors and service providers from installation until service acceptance.
- You will be tracking carrier order progress of adds/changes/disconnects and install activities.
- You will be escalating missed milestones, ping testing, and overseeing implementation of network capacity for corporate offices and data centers worldwide.
**What are we looking for?**
- Bachelor’s degree, preferably IT-related courses (ECE, Computer Engineering, IT)
- Must have at least 6 months to 1 year of work experience in Network Engineering, Network Support, NOC support/engineer, Network IT Support
- Amenable to work in BGC, Taguig
- Willing to go back on-site once recalled
**Good to have skills**:
- Experience in Project Management, Project Coordination, Project Handling, and/or Project Planning in IT or Telecommunications industry
- CCNA / CCNP Certified or Trained
**Join our high-performing team and enjoy these benefits**:
- Competitive salary package, company bonuses, and performance incentives
- Night differential
- Loyalty, Christmas gift, inclusion, and diversity benefits
- Paid sick and vacation leaves
- Expanded maternity leave up to 120 days*
- HMO coverage (medical and dental) from day 1 of employment
- Life insurance
- Employee stock purchase plan
- Retirement plan
- Flexible working arrangements
- Accessible locations
- Healthy and encouraging work environment
- Career growth and promotion opportunities
**How to Apply?**
- After you have submitted the accomplished online questionnaire, kindly wait for a phone call from our recruiters.
**Additional Information**:
*Terms and conditions apply
Schedule:
- Rotational shift
**Education**:
- Bachelor's (preferred)
**Experience**:
- Network engineering: 1 year (preferred)
- You will be responsible for placing orders for different telco services that support network requirements.
- You will oversee materials delivery, work with vendors and service providers from installation until service acceptance.
- You will be tracking carrier order progress of adds/changes/disconnects and install activities.
- You will be escalating missed milestones, ping testing, and overseeing implementation of network capacity for corporate offices and data centers worldwide.
**What are we looking for?**
- Bachelor’s degree, preferably IT-related courses (ECE, Computer Engineering, IT)
- Must have at least 6 months to 1 year of work experience in Network Engineering, Network Support, NOC support/engineer, Network IT Support
- Amenable to work in BGC, Taguig
- Willing to go back on-site once recalled
**Good to have skills**:
- Experience in Project Management, Project Coordination, Project Handling, and/or Project Planning in IT or Telecommunications industry
- CCNA / CCNP Certified or Trained
**Join our high-performing team and enjoy these benefits**:
- Competitive salary package, company bonuses, and performance incentives
- Night differential
- Loyalty, Christmas gift, inclusion, and diversity benefits
- Paid sick and vacation leaves
- Expanded maternity leave up to 120 days*
- HMO coverage (medical and dental) from day 1 of employment
- Life insurance
- Employee stock purchase plan
- Retirement plan
- Flexible working arrangements
- Accessible locations
- Healthy and encouraging work environment
- Career growth and promotion opportunities
**How to Apply?**
- After you have submitted the accomplished online questionnaire, kindly wait for a phone call from our recruiters.
**Additional Information**:
*Terms and conditions apply
Schedule:
- Rotational shift
**Education**:
- Bachelor's (preferred)
**Experience**:
- Network engineering: 1 year (preferred)
This advertiser has chosen not to accept applicants from your region.
1
HR Service Delivery Associate (HRss) Accenture
Mandaluyong, National Capital Region
Accenture
Posted today
Job Viewed
Job Description
Accenture in the Philippines is currently looking for **HR Service Delivery** **Associates **who will be responsible in performing the following day-to-day tasks:
- You will be asks to resolve any HRSS ECS related issues and risks and escalates issues to direct lead as necessary for immediate resolutions.
- You will provide feedback and input for improvement of all programs, processes, and policies and accountable for driving consistent, standardized, and effective service delivery within Employee Relations, Internal Controls & Compliance, Learning, Transitions and Records & Document Management.
**What are we looking for?**
- Open to college graduates in Psychology, HRDM-related courses
- Must have at least 1 year of work experience in Recruitment / Sourcing / Human Resources
- Amenable to work in Boni, Mandaluyong
- Willing to go back on-site once recalled
**Good to have skills**:
- At least 1 year of Customer Service experience
**Join our high-performing team and enjoy these benefits**:
- Competitive salary package, company bonuses, and performance incentives
- Night differential
- Loyalty, Christmas gift, inclusion, and diversity benefits
- Paid sick and vacation leaves
- Expanded maternity leave up to 120 days*
- HMO coverage (medical and dental) from day 1 of employment
- Life insurance
- Employee stock purchase plan
- Retirement plan
- Flexible working arrangements
- Accessible locations
- Healthy and encouraging work environment
- Career growth and promotion opportunities
**How to Apply?**
- After you have submitted the accomplished online questionnaire, kindly wait for a phone call from our recruiters.
**Additional Information**:
*Terms and conditions apply
Schedule:
- Day shift
**Education**:
- Bachelor's (preferred)
**Experience**:
- Human resources: 1 year (preferred)
- You will be asks to resolve any HRSS ECS related issues and risks and escalates issues to direct lead as necessary for immediate resolutions.
- You will provide feedback and input for improvement of all programs, processes, and policies and accountable for driving consistent, standardized, and effective service delivery within Employee Relations, Internal Controls & Compliance, Learning, Transitions and Records & Document Management.
**What are we looking for?**
- Open to college graduates in Psychology, HRDM-related courses
- Must have at least 1 year of work experience in Recruitment / Sourcing / Human Resources
- Amenable to work in Boni, Mandaluyong
- Willing to go back on-site once recalled
**Good to have skills**:
- At least 1 year of Customer Service experience
**Join our high-performing team and enjoy these benefits**:
- Competitive salary package, company bonuses, and performance incentives
- Night differential
- Loyalty, Christmas gift, inclusion, and diversity benefits
- Paid sick and vacation leaves
- Expanded maternity leave up to 120 days*
- HMO coverage (medical and dental) from day 1 of employment
- Life insurance
- Employee stock purchase plan
- Retirement plan
- Flexible working arrangements
- Accessible locations
- Healthy and encouraging work environment
- Career growth and promotion opportunities
**How to Apply?**
- After you have submitted the accomplished online questionnaire, kindly wait for a phone call from our recruiters.
**Additional Information**:
*Terms and conditions apply
Schedule:
- Day shift
**Education**:
- Bachelor's (preferred)
**Experience**:
- Human resources: 1 year (preferred)
This advertiser has chosen not to accept applicants from your region.
2
Accenture Boni HR Service Delivery Associates (El
Mandaluyong, National Capital Region
Accenture
Posted today
Job Viewed
Job Description
Accenture in the Philippines is currently looking for **HR Service Delivery New Associates **who will be responsible in performing the following day-to-day tasks:
- You will ensure that offer letters are generated in a timely manner per the agreed process which includes verification that all details match the system.
- You will ensure that all details within systems are reconciled for accuracy and conduct reviews to identify if there are any discrepancies between systems; follow up with the client team to correct these as required.
- You will be managing employee files ensuring documents are scanned, indexed, and filed in correct file. Create new files and folders, as necessary.
- You will provide first level functional support to customers needing assistance with onboarding related transactions
**What are we looking?**
- Open to college graduates in Psychology, HRDM or related
- No experience required
- Willing to work in Mandaluyong City
**Good to have skills**:
- Knowledge in recruitment and human resources roles
- Familiarity with Excel functions in the purpose of reports and analytics
**Join our high-performing team and enjoy these benefits**:
- Competitive salary package, company bonuses, and performance incentives
- Night differential
- Loyalty, Christmas gift, inclusion, and diversity benefits
- Paid sick and vacation leaves
- Expanded maternity leave up to 120 days*
- HMO coverage (medical and dental) from day 1 of employment
- Life insurance
- Employee stock purchase plan
- Retirement plan
- Flexible working arrangements
- Accessible locations
- Healthy and encouraging work environment
- Career growth and promotion opportunities
**How to Apply?**
- After you have submitted the accomplished online questionnaire, kindly wait for a phone call from our recruiters.
**Additional Information**:
**What we believe**:
*Terms and conditions apply
Schedule:
- Day shift
**Education**:
- Bachelor's (preferred)
- You will ensure that offer letters are generated in a timely manner per the agreed process which includes verification that all details match the system.
- You will ensure that all details within systems are reconciled for accuracy and conduct reviews to identify if there are any discrepancies between systems; follow up with the client team to correct these as required.
- You will be managing employee files ensuring documents are scanned, indexed, and filed in correct file. Create new files and folders, as necessary.
- You will provide first level functional support to customers needing assistance with onboarding related transactions
**What are we looking?**
- Open to college graduates in Psychology, HRDM or related
- No experience required
- Willing to work in Mandaluyong City
**Good to have skills**:
- Knowledge in recruitment and human resources roles
- Familiarity with Excel functions in the purpose of reports and analytics
**Join our high-performing team and enjoy these benefits**:
- Competitive salary package, company bonuses, and performance incentives
- Night differential
- Loyalty, Christmas gift, inclusion, and diversity benefits
- Paid sick and vacation leaves
- Expanded maternity leave up to 120 days*
- HMO coverage (medical and dental) from day 1 of employment
- Life insurance
- Employee stock purchase plan
- Retirement plan
- Flexible working arrangements
- Accessible locations
- Healthy and encouraging work environment
- Career growth and promotion opportunities
**How to Apply?**
- After you have submitted the accomplished online questionnaire, kindly wait for a phone call from our recruiters.
**Additional Information**:
**What we believe**:
*Terms and conditions apply
Schedule:
- Day shift
**Education**:
- Bachelor's (preferred)
This advertiser has chosen not to accept applicants from your region.
3
Accenture Boni HR Service Delivery Associate (El
Mandaluyong, National Capital Region
Accenture
Posted today
Job Viewed
Job Description
Accenture in the Philippines is currently looking for **HR Service Delivery New Associates **who will be responsible in performing the following day-to-day tasks:
- You will ensure that offer letters are generated in a timely manner per the agreed process which includes verification that all details match the system.
- You will ensure that all details within systems are reconciled for accuracy and conduct reviews to identify if there are any discrepancies between systems; follow up with the client team to correct these as required.
- You will be managing employee files ensuring documents are scanned, indexed, and filed in correct file. Create new files and folders, as necessary.
- You will provide first level functional support to customers needing assistance with onboarding related transactions
**What are we looking?**
- Open to college graduates in Psychology, HRDM or related
- No experience required
- Willing to work in Boni, Mandaluyong City
**Good to have skills**:
- Knowledge in recruitment and human resources roles
- Familiarity with Excel functions in the purpose of reports and analytics
**Join our high-performing team and enjoy these benefits**:
- Competitive salary package, company bonuses, and performance incentives
- Night differential
- Loyalty, Christmas gift, inclusion, and diversity benefits
- Paid sick and vacation leaves
- Expanded maternity leave up to 120 days*
- HMO coverage (medical and dental) from day 1 of employment
- Life insurance
- Employee stock purchase plan
- Retirement plan
- Flexible working arrangements
- Accessible locations
- Healthy and encouraging work environment
- Career growth and promotion opportunities
**How to Apply?**
- After you have submitted the accomplished online questionnaire, kindly wait for a phone call from our recruiters.
**Additional Information**:
*Terms and conditions apply
Schedule:
- Day shift
**Education**:
- Bachelor's (preferred)
- You will ensure that offer letters are generated in a timely manner per the agreed process which includes verification that all details match the system.
- You will ensure that all details within systems are reconciled for accuracy and conduct reviews to identify if there are any discrepancies between systems; follow up with the client team to correct these as required.
- You will be managing employee files ensuring documents are scanned, indexed, and filed in correct file. Create new files and folders, as necessary.
- You will provide first level functional support to customers needing assistance with onboarding related transactions
**What are we looking?**
- Open to college graduates in Psychology, HRDM or related
- No experience required
- Willing to work in Boni, Mandaluyong City
**Good to have skills**:
- Knowledge in recruitment and human resources roles
- Familiarity with Excel functions in the purpose of reports and analytics
**Join our high-performing team and enjoy these benefits**:
- Competitive salary package, company bonuses, and performance incentives
- Night differential
- Loyalty, Christmas gift, inclusion, and diversity benefits
- Paid sick and vacation leaves
- Expanded maternity leave up to 120 days*
- HMO coverage (medical and dental) from day 1 of employment
- Life insurance
- Employee stock purchase plan
- Retirement plan
- Flexible working arrangements
- Accessible locations
- Healthy and encouraging work environment
- Career growth and promotion opportunities
**How to Apply?**
- After you have submitted the accomplished online questionnaire, kindly wait for a phone call from our recruiters.
**Additional Information**:
*Terms and conditions apply
Schedule:
- Day shift
**Education**:
- Bachelor's (preferred)
This advertiser has chosen not to accept applicants from your region.
4
Director Consulting Delivery (Wealth Management)
Taguig, National Capital Region
ADDFORCE Human Resource Solutions INC
Posted 19 days ago
Job Viewed
Job Description
Location: McKinley Hill, Taguig City
Work Setup: Onsite br>Schedule: Shifting Schedule
Summary:
This leadership role is responsible for overseeing strategy, operations, and financial performance within a BPO-focused Wealth Management division. The position emphasizes strategic planning, cross-functional collaboration, data analysis, and performance optimization.
Key Responsibilities:
Develop and implement BPO strategies tailored to commercial banking.
Present financial data and trends to stakeholders through executive-level presentations.
Design management reporting packages with insights and recommendations.
Coordinate across business, finance, and project teams for aligned execution.
Analyze KPIs and financial data to inform strategic decisions.
Lead performance optimization efforts, focusing on cost and fee management.
Mitigate business risks, including regulatory and operational issues.
Represent the business in internal and external strategic discussions.
Qualifications:
10+ years’ experience in Wealth Management and leadership roles. < r>Bachelor's degree in Business, Finance, or related field (advanced degrees/certifications preferred).
Strong skills in Excel, PowerPoint, and data visualization.
Self-motivated leader with excellent communication, analytical, and project management abilities.
Proven ability to influence stakeholders and present effectively to senior executives.
Work Setup: Onsite br>Schedule: Shifting Schedule
Summary:
This leadership role is responsible for overseeing strategy, operations, and financial performance within a BPO-focused Wealth Management division. The position emphasizes strategic planning, cross-functional collaboration, data analysis, and performance optimization.
Key Responsibilities:
Develop and implement BPO strategies tailored to commercial banking.
Present financial data and trends to stakeholders through executive-level presentations.
Design management reporting packages with insights and recommendations.
Coordinate across business, finance, and project teams for aligned execution.
Analyze KPIs and financial data to inform strategic decisions.
Lead performance optimization efforts, focusing on cost and fee management.
Mitigate business risks, including regulatory and operational issues.
Represent the business in internal and external strategic discussions.
Qualifications:
10+ years’ experience in Wealth Management and leadership roles. < r>Bachelor's degree in Business, Finance, or related field (advanced degrees/certifications preferred).
Strong skills in Excel, PowerPoint, and data visualization.
Self-motivated leader with excellent communication, analytical, and project management abilities.
Proven ability to influence stakeholders and present effectively to senior executives.
This advertiser has chosen not to accept applicants from your region.
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