420 Training jobs in the Philippines
Global Compliance Training Instructional Designer
Manulife
Posted 14 days ago
Job Viewed
Job Description
_We're looking for a_ **_Global Compliance Training Instructional Designer_** _to join our Integrated Compliance Services team at MBPS. In this role, you are responsible to assist the Team Leader to help BUs by developing, facilitating and supervising training programs for employees. Assess the needs of a business, implement training and development plans, and facilitate a wide variety of training programs that enhance the effectiveness of the workforce._
**Position Responsibilities:**
+ Create engaging and compelling digital learning content for business units across Manulife domain.
+ Work with Subject Matter Experts (SMEs) and identify target audience's training needs.
+ Manage multiple projects with minimal guidance.
+ Review course deliverables to ensure the quality of the content as related to effective learning design, consistency, accuracy, instructional language, and relevance to curriculum needs and requirements.
+ Conduct compliance training monitoring and follow up by compiling statistics and improving existing training tracking tools and training follow up mechanism.
+ Be the one-stop help-desk service for advising and supporting MBPS Compliance on the use of the compliance training platform including: exploring Compass functions; coordinating Compass usage training; responding to MBPS employees' enquiries on Compass;
+ Perform simple Learning Management Systems (LMS) troubleshooting to Manulife employees.
**Required Qualifications:**
+ 2 years proven ability to develop high-quality compliance eLearning modules and online assessments using adult learning principles and tools like **Articulate 360 is required.**
+ Bachelor's degree in Education, Business, Communications, Hospitality, or a related field.
**Preferred Qualifications:**
+ Demonstrated success in managing multiple digital projects, including eLearning, graphics, and videos, with minimal guidance.Strong ability to prioritize tasks and adhere to project timelines in a complex, deadline-driven environment.
+ Intermediate to advanced skills in Learning Management Systems (LMS) administration and eLearning authoring tools such as Microsoft PowerPoint and Word.Functional knowledge of Adobe Creative Cloud (e.g., InDesign, Photoshop, Illustrator) and other multimedia design software.
+ Strong experience working with Subject Matter Experts (SMEs) to identify training needs and deliver end-to-end solutions.Ability to work closely with Manulife Global training experts and stakeholders, providing credible support and managing training queries.
+ Prior experience in a compliance setting with the ability to launch and monitor compliance training, track completion statistics, and improve training tools is a plus.
**_When you join our team:_**
+ We'll empower you to learn and grow the career you want.
+ We'll recognize and support you in a flexible environment where well-being and inclusion are more than just words.
+ As part of our global team, we'll support you in shaping the future you want to see.
**Acerca de Manulife y John Hancock**
Manulife Financial Corporation es un importante proveedor internacional de servicios financieros que ayuda a las personas a tomar decisiones de una manera más fácil y a vivir mejor. Para obtener más información acerca de nosotros, visite .
**Manulife es un empleador que ofrece igualdad de oportunidades**
En Manulife/John Hancock, valoramos nuestra diversidad. Nos esforzamos por atraer, formar y retener una fuerza laboral tan diversa como los clientes a los que prestamos servicios, y para fomentar un entorno laboral inclusivo en el que se aprovechen las fortalezas de las culturas y las personas. Estamos comprometidos con la equidad en las contrataciones, la retención de talento, el ascenso y la remuneración, y administramos todas nuestras prácticas y programas sin discriminación por motivos de raza, ascendencia, lugar de origen, color, origen étnico, ciudadanía, religión o creencias religiosas, credo, sexo (incluyendo el embarazo y las afecciones relacionadas con este), orientación sexual, características genéticas, condición de veterano, identidad de género, expresión de género, edad, estado civil, estatus familiar, discapacidad, o cualquier otro aspecto protegido por la ley vigente.
Nuestra prioridad es eliminar las barreras para garantizar la igualdad de acceso al empleo. Un representante de Recursos Humanos trabajará con los solicitantes que requieran una adaptación razonable durante el proceso de solicitud. Toda la información que se haya compartido durante el proceso de solicitud de adaptación se almacenará y utilizará de manera congruente con las leyes y las políticas de Manulife/John Hancock correspondientes. Para solicitar una adaptación razonable en el proceso de solicitud, envíenos un mensaje a .
**Modalidades de Trabajo**
Híbrido
**Position Responsibilities:**
+ Create engaging and compelling digital learning content for business units across Manulife domain.
+ Work with Subject Matter Experts (SMEs) and identify target audience's training needs.
+ Manage multiple projects with minimal guidance.
+ Review course deliverables to ensure the quality of the content as related to effective learning design, consistency, accuracy, instructional language, and relevance to curriculum needs and requirements.
+ Conduct compliance training monitoring and follow up by compiling statistics and improving existing training tracking tools and training follow up mechanism.
+ Be the one-stop help-desk service for advising and supporting MBPS Compliance on the use of the compliance training platform including: exploring Compass functions; coordinating Compass usage training; responding to MBPS employees' enquiries on Compass;
+ Perform simple Learning Management Systems (LMS) troubleshooting to Manulife employees.
**Required Qualifications:**
+ 2 years proven ability to develop high-quality compliance eLearning modules and online assessments using adult learning principles and tools like **Articulate 360 is required.**
+ Bachelor's degree in Education, Business, Communications, Hospitality, or a related field.
**Preferred Qualifications:**
+ Demonstrated success in managing multiple digital projects, including eLearning, graphics, and videos, with minimal guidance.Strong ability to prioritize tasks and adhere to project timelines in a complex, deadline-driven environment.
+ Intermediate to advanced skills in Learning Management Systems (LMS) administration and eLearning authoring tools such as Microsoft PowerPoint and Word.Functional knowledge of Adobe Creative Cloud (e.g., InDesign, Photoshop, Illustrator) and other multimedia design software.
+ Strong experience working with Subject Matter Experts (SMEs) to identify training needs and deliver end-to-end solutions.Ability to work closely with Manulife Global training experts and stakeholders, providing credible support and managing training queries.
+ Prior experience in a compliance setting with the ability to launch and monitor compliance training, track completion statistics, and improve training tools is a plus.
**_When you join our team:_**
+ We'll empower you to learn and grow the career you want.
+ We'll recognize and support you in a flexible environment where well-being and inclusion are more than just words.
+ As part of our global team, we'll support you in shaping the future you want to see.
**Acerca de Manulife y John Hancock**
Manulife Financial Corporation es un importante proveedor internacional de servicios financieros que ayuda a las personas a tomar decisiones de una manera más fácil y a vivir mejor. Para obtener más información acerca de nosotros, visite .
**Manulife es un empleador que ofrece igualdad de oportunidades**
En Manulife/John Hancock, valoramos nuestra diversidad. Nos esforzamos por atraer, formar y retener una fuerza laboral tan diversa como los clientes a los que prestamos servicios, y para fomentar un entorno laboral inclusivo en el que se aprovechen las fortalezas de las culturas y las personas. Estamos comprometidos con la equidad en las contrataciones, la retención de talento, el ascenso y la remuneración, y administramos todas nuestras prácticas y programas sin discriminación por motivos de raza, ascendencia, lugar de origen, color, origen étnico, ciudadanía, religión o creencias religiosas, credo, sexo (incluyendo el embarazo y las afecciones relacionadas con este), orientación sexual, características genéticas, condición de veterano, identidad de género, expresión de género, edad, estado civil, estatus familiar, discapacidad, o cualquier otro aspecto protegido por la ley vigente.
Nuestra prioridad es eliminar las barreras para garantizar la igualdad de acceso al empleo. Un representante de Recursos Humanos trabajará con los solicitantes que requieran una adaptación razonable durante el proceso de solicitud. Toda la información que se haya compartido durante el proceso de solicitud de adaptación se almacenará y utilizará de manera congruente con las leyes y las políticas de Manulife/John Hancock correspondientes. Para solicitar una adaptación razonable en el proceso de solicitud, envíenos un mensaje a .
**Modalidades de Trabajo**
Híbrido
This advertiser has chosen not to accept applicants from your region.
0
Customer Training Specialist
Cebu, Cebu
Officepartners360
Posted 14 days ago
Job Viewed
Job Description
Customer Training Specialist – SaaS (Remote)
br>We’re looking for a Customer Training Specialist to join our fast-growing SaaS team and empower users to get the most out of our collaboration platform. In this role, you’ll lead engaging training sessions—from live webinars (50–200 attendees) to tailored 1:1 sessions—helping teams worldwide adopt our product effectively.
ou'll act as a trusted advisor, demoing product features, recommending best practices, and supporting customers throughout their lifecycle. Your feedback will directly influence improvements, while your insights may uncover upsell opportunities.
What You’ll Do: < r>
-Deliver live, interactive training sessions to diverse customer groups
-Customize content based on business needs, product usage, and feedback
-Identify opportunities for growth, adoption, and account expansion
-Collaborate with internal teams to drive product and customer success
-Stay current on product updates and tech integrations
What You Bring:
-4+ years in training, enablement, customer success, or SaaS consulting
-Strong presentation and facilitation skills (comfortable with 10–200 attendees) < r>
-Tech-savvy and confident using multiple tools/platforms
-Customer-first mindset with soft sales ability
-Excellent time management and adaptability in a fast-paced environment
If you're passionate about helping others succeed with technology and love presenting, we’d love to connect with you!
br>We’re looking for a Customer Training Specialist to join our fast-growing SaaS team and empower users to get the most out of our collaboration platform. In this role, you’ll lead engaging training sessions—from live webinars (50–200 attendees) to tailored 1:1 sessions—helping teams worldwide adopt our product effectively.
ou'll act as a trusted advisor, demoing product features, recommending best practices, and supporting customers throughout their lifecycle. Your feedback will directly influence improvements, while your insights may uncover upsell opportunities.
What You’ll Do: < r>
-Deliver live, interactive training sessions to diverse customer groups
-Customize content based on business needs, product usage, and feedback
-Identify opportunities for growth, adoption, and account expansion
-Collaborate with internal teams to drive product and customer success
-Stay current on product updates and tech integrations
What You Bring:
-4+ years in training, enablement, customer success, or SaaS consulting
-Strong presentation and facilitation skills (comfortable with 10–200 attendees) < r>
-Tech-savvy and confident using multiple tools/platforms
-Customer-first mindset with soft sales ability
-Excellent time management and adaptability in a fast-paced environment
If you're passionate about helping others succeed with technology and love presenting, we’d love to connect with you!
This advertiser has chosen not to accept applicants from your region.
1
HR Training Specialist
National Capital Region, National Capital Region
JAFRA MPC
Posted 17 days ago
Job Viewed
Job Description
WE'RE HIRING!
HR TRAINING & DEVELOPMENT SPECIALIST br>
QUALIFICATIONS:
- Bachelor's Degree in BS PSYCHOLOGY / HRDM / BSBA / EDUC or any equivalent
- Willing to be assigned in Quezon City
- Can handle and facilitate orientations, trainings, seminars or any public speaking activities
- With knowledge in or the ability to quickly learn the preparation of training modules and manuals
- Good communication skills
- Willing to do field work
- Can start immediately
HR TRAINING & DEVELOPMENT SPECIALIST br>
QUALIFICATIONS:
- Bachelor's Degree in BS PSYCHOLOGY / HRDM / BSBA / EDUC or any equivalent
- Willing to be assigned in Quezon City
- Can handle and facilitate orientations, trainings, seminars or any public speaking activities
- With knowledge in or the ability to quickly learn the preparation of training modules and manuals
- Good communication skills
- Willing to do field work
- Can start immediately
This advertiser has chosen not to accept applicants from your region.
2
Training Supervisor
Ortigas, National Capital Region
Offshore Business Processing
Posted 1 day ago
Job Viewed
Job Description
Can you work in dynamic situations and can mitigate problems? Join our growing team at OBP. APPLY NOW!
br>Job Summary
HMO on Day 1
Receive promising perks and rewards
Experience travel opportunities
Get recognized for what you do
Achieve work-life balance
Improve exponentially with enhanced learning
Responsibilities
In-charge of training set-up, timelines and reports to the Operations Manager
Conducts trainings for new hires/existing employees
Monitors training progress of ongoing classes and OJTs to ensure that activities are carried out on time and manages client needs.
Review training instructions from client, communicates the need to the department/s concerned, and directs the implementation of necessary training programs.
Monitors training progress to ensure that activities are carried out on time and manages logistics for billable hours.
Develops long-term training strategy including ongoing needs assessment and feedback from operations and support departments.
Attends calibration meetings with client, training and quality department to discuss updates, immediate issues and action plans.
Updates and sends training reports to client, covering training progress, evaluation results, and other training details.
Identifies departmental and company wide training needs through job analysis, career paths, annual performance, and consultation with Department heads; plans and prioritizes activities to address those needs.
Evaluates the performance of staff according to their respective schedules; maintains objectivity in the rating process by ensuring that ratings are supported by pertinent documents; discusses the rating with the employee for a better understanding of their performance.
Conducts weekly meeting with staff to keep the team updated on current issues, new incidents encountered on each on the specific need.
Monitor and evaluate training program’s effectiveness and success; resolve any specific problems and tailor training programs as necessary < r>Develops and implements action plans to address performance gaps of subordinates; recommends/implements corrective action as necessary.
Works closely with the Implementation and Process Team for any Client/Operational requirements.
Performs other duties assigned by the Training Manager.
Requirements
At least 3 years of experience in the same field is required for this position
Good leadership skills and can work well with the team.
With exceptional presentation and interpersonal skills
Excellent written and verbal communication skills
Ability to lead and work well in dynamic situations, anticipate and mitigate problems
Ability to plan, multi-task and manage projects effectively and efficiently
No work schedule preference.
Willing to work in Ortigas, Pasig City and Cubao, Quezon City
br>Job Summary
HMO on Day 1
Receive promising perks and rewards
Experience travel opportunities
Get recognized for what you do
Achieve work-life balance
Improve exponentially with enhanced learning
Responsibilities
In-charge of training set-up, timelines and reports to the Operations Manager
Conducts trainings for new hires/existing employees
Monitors training progress of ongoing classes and OJTs to ensure that activities are carried out on time and manages client needs.
Review training instructions from client, communicates the need to the department/s concerned, and directs the implementation of necessary training programs.
Monitors training progress to ensure that activities are carried out on time and manages logistics for billable hours.
Develops long-term training strategy including ongoing needs assessment and feedback from operations and support departments.
Attends calibration meetings with client, training and quality department to discuss updates, immediate issues and action plans.
Updates and sends training reports to client, covering training progress, evaluation results, and other training details.
Identifies departmental and company wide training needs through job analysis, career paths, annual performance, and consultation with Department heads; plans and prioritizes activities to address those needs.
Evaluates the performance of staff according to their respective schedules; maintains objectivity in the rating process by ensuring that ratings are supported by pertinent documents; discusses the rating with the employee for a better understanding of their performance.
Conducts weekly meeting with staff to keep the team updated on current issues, new incidents encountered on each on the specific need.
Monitor and evaluate training program’s effectiveness and success; resolve any specific problems and tailor training programs as necessary < r>Develops and implements action plans to address performance gaps of subordinates; recommends/implements corrective action as necessary.
Works closely with the Implementation and Process Team for any Client/Operational requirements.
Performs other duties assigned by the Training Manager.
Requirements
At least 3 years of experience in the same field is required for this position
Good leadership skills and can work well with the team.
With exceptional presentation and interpersonal skills
Excellent written and verbal communication skills
Ability to lead and work well in dynamic situations, anticipate and mitigate problems
Ability to plan, multi-task and manage projects effectively and efficiently
No work schedule preference.
Willing to work in Ortigas, Pasig City and Cubao, Quezon City
This advertiser has chosen not to accept applicants from your region.
3
Training Guard
Makati, National Capital Region
Eight Group of Companies
Posted 4 days ago
Job Viewed
Job Description
We are seeking highly motivated individuals to undergo training as security guards. Trainees will learn the essential skills and responsibilities required for security personnel, including protection of property and people, emergency response, and law enforcement basics. Upon successful training and evaluation, candidates may be deployed to various sites.
- Willing to attend training for Guards PLTP br>- Willing to learn and adopt a security background
- Free accommodation
- Free breakfast and lunch
- Stay in and stay out
- Start of duties after training
- Willing to attend training for Guards PLTP br>- Willing to learn and adopt a security background
- Free accommodation
- Free breakfast and lunch
- Stay in and stay out
- Start of duties after training
This advertiser has chosen not to accept applicants from your region.
4
Training Head
Rizal, Rizal
FAMOUS BELGIAN WAFFLES
Posted 5 days ago
Job Viewed
Job Description
The Training Head is responsible for leading the training department and ensuring that all learning initiatives are aligned with the company’s objectives and vision. This role involves overseeing a team of trainers, developing and maintaining training programs and materials, managing the Learning Management System (LMS), and driving continuous improvement in employee performance through strategic training interventions.
br>Key Responsibilities:
1. Leadership & Team Management
• Lead and manage a team of trainers to ensure high-quality training delivery across the organization. < r>• rovide coaching, mentorship, and performance evaluations to support the professional development of trainers. < r>• F ster a strong learning culture by empowering and recognizing the contributions of the training team. < r>• M nitor trainer performance and provide guidance to ensure continuous improvement. < r>• E sure trainers are well-led, motivated, and aligned with company values. < r>2. Training Design & Development
• D sign, develop, and regularly update training materials that reflect company goals, standards, and operational needs. < r>• C ntinuously evaluate and refine training methodologies to ensure alignment with modern adult learning principles and business objectives. < r>• C nduct training needs analyses and collaborate with operation to create relevant programs. < r>• L ad the development of new training initiatives aimed at addressing performance gaps and improving operational efficiency. < r>3. Training Operations & Scheduling
• D velop and manage weekly and monthly training schedules. < r>• A sign trainers to appropriate tasks such as training assist, store openings, microsessions, and special training projects. < r>• E sure balanced trainer workloads and coverage across all training needs. < r>4. Learning Management System (LMS) Oversight
• M nage the company's LMS platform, ensuring all learning materials and modules are up-to-date and well-organized. < r>• U load, track, and maintain all digital learning content. < r>• M nitor LMS usage, course completion, and learner progress through analytics and reporting. < r>• T oubleshoot technical issues and provide support to users when necessary. < r>5. SOP Alignment
• R spond to quality issues raised by Operations regarding SOP implementation and execution. < r>• C llaborate with Operations to adjust training content based on real-time field feedback. < r>• E sure SOPs are accurately reflected and reinforced in training materials and delivery. < r>6. Strategic Support & Reporting
• C llaborate with other teams to identify operational gaps and implement targeted training solutions. < r>• T ack training KPIs and report results to management for performance evaluation and strategic planning. < r>• S ay updated with learning and development trends, tools, and technologies to enhance the training framework < r>
Qualifications:
• B chelor's degree in field of expertise < r>• C rtified Professional in Training Management < r>• E cellent Interpersonal and communication skills < r>• H s passion for teaching and public speaking < r>• M st be proficient in training methodologies and demonstrate superior teamwork abilities < r>• W th proven experience as Training Head
br>Key Responsibilities:
1. Leadership & Team Management
• Lead and manage a team of trainers to ensure high-quality training delivery across the organization. < r>• rovide coaching, mentorship, and performance evaluations to support the professional development of trainers. < r>• F ster a strong learning culture by empowering and recognizing the contributions of the training team. < r>• M nitor trainer performance and provide guidance to ensure continuous improvement. < r>• E sure trainers are well-led, motivated, and aligned with company values. < r>2. Training Design & Development
• D sign, develop, and regularly update training materials that reflect company goals, standards, and operational needs. < r>• C ntinuously evaluate and refine training methodologies to ensure alignment with modern adult learning principles and business objectives. < r>• C nduct training needs analyses and collaborate with operation to create relevant programs. < r>• L ad the development of new training initiatives aimed at addressing performance gaps and improving operational efficiency. < r>3. Training Operations & Scheduling
• D velop and manage weekly and monthly training schedules. < r>• A sign trainers to appropriate tasks such as training assist, store openings, microsessions, and special training projects. < r>• E sure balanced trainer workloads and coverage across all training needs. < r>4. Learning Management System (LMS) Oversight
• M nage the company's LMS platform, ensuring all learning materials and modules are up-to-date and well-organized. < r>• U load, track, and maintain all digital learning content. < r>• M nitor LMS usage, course completion, and learner progress through analytics and reporting. < r>• T oubleshoot technical issues and provide support to users when necessary. < r>5. SOP Alignment
• R spond to quality issues raised by Operations regarding SOP implementation and execution. < r>• C llaborate with Operations to adjust training content based on real-time field feedback. < r>• E sure SOPs are accurately reflected and reinforced in training materials and delivery. < r>6. Strategic Support & Reporting
• C llaborate with other teams to identify operational gaps and implement targeted training solutions. < r>• T ack training KPIs and report results to management for performance evaluation and strategic planning. < r>• S ay updated with learning and development trends, tools, and technologies to enhance the training framework < r>
Qualifications:
• B chelor's degree in field of expertise < r>• C rtified Professional in Training Management < r>• E cellent Interpersonal and communication skills < r>• H s passion for teaching and public speaking < r>• M st be proficient in training methodologies and demonstrate superior teamwork abilities < r>• W th proven experience as Training Head
This advertiser has chosen not to accept applicants from your region.
5
Training Director
Taguig, National Capital Region
Focus Services Asia
Posted 24 days ago
Job Viewed
Job Description
The Training Director plays a critical leadership role in an organization by overseeing the planning, implementation, and evaluation of training and development programs. Their goal is to ensure employees have the skills and knowledge needed to perform effectively and grow within the company.
br>Key Duties and Responsibilities:
1. Strategic Planning
Develop the organization’s training and development strategy aligned with business goals. < r>Assess current and future training needs through job analysis, career paths, and consultation with managers.
Set training objectives and create a long-term roadmap.
2. Program Development and Management
Design, develop, and implement training programs, workshops, and e-learning initiatives.
Customize learning programs for various roles and departments.
Introduce innovative training methods, including technology-based solutions.
3. Team Leadership and Supervision
Lead and manage the training and development team (trainers, instructional designers, etc.).
Provide coaching and mentorship to training staff.
Monitor and evaluate team performance.
4. Budgeting and Resource Management
Prepare and manage the training department's budget.
Evaluate and select vendors, tools, and platforms.
Ensure cost-effective use of resources without compromising quality.
5. Performance Evaluation and Reporting
Measure the effectiveness of training programs using metrics (KPIs, ROI).
Collect feedback from participants and stakeholders.
Prepare reports for senior management on training outcomes and improvements.
6. Compliance and Standards
Ensure training programs meet legal, regulatory, and industry standards.
Keep current with developments in training, learning technologies, and human resources.
7. Stakeholder Communication and Collaboration
Collaborate with department heads and HR to identify skill gaps.
Communicate with senior leadership about workforce development needs.
Promote a learning culture across the organization.
8. Talent Development and Succession Planning
Support leadership development and succession planning initiatives.
Align training programs with career development paths.
1. Educational Requirements
Bachelor’s degree in Human Resources, Education, Business Administration, Organizational Development, or a related field (required). < r>Master’s degree in HR, Adult Education, Organizational Psychology, or MBA (preferred or highly desirable). < r>2. Professional Experience
5–10+ years of experience in training and development, with at least 3–5 years in a leadership role.
Experience in leading teams, managing budgets, and working cross-functionally with different departments.
3. Certifications (Optional but Valuable)
CPTD (Certified Professional in Talent Development – formerly CPLP) from ATD. < r>SHRM-CP/SCP or PHR/SPHR (if the role is HR-focused).
Instructional design certifications, such as ADDIE or Agile for learning design.
Project Management certifications like PMP can also be useful.
4. Key Skills and Competencies
Leadership and team management
Strategic thinking and planning
Instructional design and adult learning principles
Familiarity with LMS platforms and e-learning technologies
Data analysis and performance measurement
Strong communication and presentation skills
Ability to manage budgets and vendor contracts
Knowledge of legal compliance in training (e.g., OSHA, EEOC training requirements)
5. Personal Attributes
Results-driven and proactive
High emotional intelligence and interpersonal skills
Strong organizational and time-management abilities
Adaptability and openness to innovation
Job Type: Full-time
Schedule:
10-hour shift
8-hour shift
Work Location: In person
br>Key Duties and Responsibilities:
1. Strategic Planning
Develop the organization’s training and development strategy aligned with business goals. < r>Assess current and future training needs through job analysis, career paths, and consultation with managers.
Set training objectives and create a long-term roadmap.
2. Program Development and Management
Design, develop, and implement training programs, workshops, and e-learning initiatives.
Customize learning programs for various roles and departments.
Introduce innovative training methods, including technology-based solutions.
3. Team Leadership and Supervision
Lead and manage the training and development team (trainers, instructional designers, etc.).
Provide coaching and mentorship to training staff.
Monitor and evaluate team performance.
4. Budgeting and Resource Management
Prepare and manage the training department's budget.
Evaluate and select vendors, tools, and platforms.
Ensure cost-effective use of resources without compromising quality.
5. Performance Evaluation and Reporting
Measure the effectiveness of training programs using metrics (KPIs, ROI).
Collect feedback from participants and stakeholders.
Prepare reports for senior management on training outcomes and improvements.
6. Compliance and Standards
Ensure training programs meet legal, regulatory, and industry standards.
Keep current with developments in training, learning technologies, and human resources.
7. Stakeholder Communication and Collaboration
Collaborate with department heads and HR to identify skill gaps.
Communicate with senior leadership about workforce development needs.
Promote a learning culture across the organization.
8. Talent Development and Succession Planning
Support leadership development and succession planning initiatives.
Align training programs with career development paths.
1. Educational Requirements
Bachelor’s degree in Human Resources, Education, Business Administration, Organizational Development, or a related field (required). < r>Master’s degree in HR, Adult Education, Organizational Psychology, or MBA (preferred or highly desirable). < r>2. Professional Experience
5–10+ years of experience in training and development, with at least 3–5 years in a leadership role.
Experience in leading teams, managing budgets, and working cross-functionally with different departments.
3. Certifications (Optional but Valuable)
CPTD (Certified Professional in Talent Development – formerly CPLP) from ATD. < r>SHRM-CP/SCP or PHR/SPHR (if the role is HR-focused).
Instructional design certifications, such as ADDIE or Agile for learning design.
Project Management certifications like PMP can also be useful.
4. Key Skills and Competencies
Leadership and team management
Strategic thinking and planning
Instructional design and adult learning principles
Familiarity with LMS platforms and e-learning technologies
Data analysis and performance measurement
Strong communication and presentation skills
Ability to manage budgets and vendor contracts
Knowledge of legal compliance in training (e.g., OSHA, EEOC training requirements)
5. Personal Attributes
Results-driven and proactive
High emotional intelligence and interpersonal skills
Strong organizational and time-management abilities
Adaptability and openness to innovation
Job Type: Full-time
Schedule:
10-hour shift
8-hour shift
Work Location: In person
This advertiser has chosen not to accept applicants from your region.
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6
Training Manager
TASQ Staffing Solutions
Posted today
Job Viewed
Job Description
Work Setup: Hybrid
Requirements:
- Minimum of 2 years as Training Manager in BPO Industry.
- Manage process trainers, Assistant Manager, and Lead Assistant Managers aligned to the process.
- The job focuses on coaching and mentoring process trainers, Assistant Manager, Lead Assistant Managers, facilitate training classes as needed, administer Training Needs Analysis, and come up with action plans to address knowledge gaps.
- College graduate preferably Nursing, Psychology, Mass Communications, or Education
- Positive feedback from local leadership and their leadership teams.
Responsibilities:
- Help the Senior Training Manager oversee or coordinate the different training requirements for the program and its projects in the assigned account/s.
- Monitor, coach and mentor trainers to help develop the required skill sets.
- Develop training materials, activities, and assessments.
- Facilitate training classes as needed.
- Help the Senior Training Manager and/or AVP gather, measure and analyze data to gauge the effectiveness of the training program and its parts/projects on a regular basis.
- Conduct trainer interviews and strengthen bench resources through the Training Apprenticeship Program.
- Protects the confidentiality of client and adheres to company policies regarding confidentiality.
- Create a positive work environment by acknowledging agent and team contributions, soliciting input, and offering personal assistance, when needed.
This advertiser has chosen not to accept applicants from your region.
7
Training Manager
TASQ Staffing Solutions
Posted today
Job Viewed
Job Description
Work Setup: Hybrid
Requirements:
- Minimum of 2 years as Training Manager in BPO Industry.
- Manage process trainers, Assistant Manager, and Lead Assistant Managers aligned to the process.
- The job focuses on coaching and mentoring process trainers, Assistant Manager, Lead Assistant Managers, facilitate training classes as needed, administer Training Needs Analysis, and come up with action plans to address knowledge gaps.
- College graduate preferably Nursing, Psychology, Mass Communications, or Education
- Positive feedback from local leadership and their leadership teams.
Responsibilities:
- Help the Senior Training Manager oversee or coordinate the different training requirements for the program and its projects in the assigned account/s.
- Monitor, coach and mentor trainers to help develop the required skill sets.
- Develop training materials, activities, and assessments.
- Facilitate training classes as needed.
- Help the Senior Training Manager and/or AVP gather, measure and analyze data to gauge the effectiveness of the training program and its parts/projects on a regular basis.
- Conduct trainer interviews and strengthen bench resources through the Training Apprenticeship Program.
- Protects the confidentiality of client and adheres to company policies regarding confidentiality.
- Create a positive work environment by acknowledging agent and team contributions, soliciting input, and offering personal assistance, when needed.
This advertiser has chosen not to accept applicants from your region.
8
Training Assistant
Taguig, National Capital Region
Go-To Outsourcing Inc
Posted today
Job Viewed
Job Description
**DUTIES & RESPONSIBILITIES**
- Organizes the Directors’ training and facilitates the trainings.
- Liaising with the Directors to clarify the job descriptions and related expectations.
- Implements activities and other measuring tools to evaluate the Directors.
- Assess and ensures that the Directors’ communication skills and other required skills are met.
- Provides Assessment Form and feedback on the performance of the Directors.
- Coordinates with the operations to ensure all training needs are being performed and met the standard to achieve goals.
- Adheres to all company policies and procedures.
- Performs other duties that may be assigned from time to time.
**JOB SPECIFICATIONS**
**Education**:
- Graduate of Psychology, Human Resources, or any Business related course.
**Job Specifications**:
- Polite, patient, reliable, knowledgeable, and adaptable.
- Proficiency in using MS Excel reporting functions (formula/pivot).
- Excellent verbal and written communication.
- Strong communication and presentation skills to effectively deliver content.
- Able to multi-task and adaptable to constant changes.
- Solid analytical skills to assess the effectiveness of training delivered.
- Accountable, with strong time management and decision-making skills.
- Analytical and able to think out of the box solution for a problem.
- Can work with minimum supervision and initiative.
**Experience**
- Fresh graduates may be accepted
**Job Types**: Full-time, Permanent, Fresh graduate
**Salary**: From Php18,000.00 per month
**Benefits**:
- Company Christmas gift
- Health insurance
- Life insurance
- Paid training
- Promotion to permanent employee
Schedule:
- 8 hour shift
- Monday to Friday
Supplemental Pay:
- 13th month salary
- Overtime pay
Ability to commute/relocate:
- Taguig City: Reliably commute or planning to relocate before starting work (preferred)
**Education**:
- Bachelor's (required)
**Language**:
- English (required)
Willingness to travel:
- 100% (preferred)
- Organizes the Directors’ training and facilitates the trainings.
- Liaising with the Directors to clarify the job descriptions and related expectations.
- Implements activities and other measuring tools to evaluate the Directors.
- Assess and ensures that the Directors’ communication skills and other required skills are met.
- Provides Assessment Form and feedback on the performance of the Directors.
- Coordinates with the operations to ensure all training needs are being performed and met the standard to achieve goals.
- Adheres to all company policies and procedures.
- Performs other duties that may be assigned from time to time.
**JOB SPECIFICATIONS**
**Education**:
- Graduate of Psychology, Human Resources, or any Business related course.
**Job Specifications**:
- Polite, patient, reliable, knowledgeable, and adaptable.
- Proficiency in using MS Excel reporting functions (formula/pivot).
- Excellent verbal and written communication.
- Strong communication and presentation skills to effectively deliver content.
- Able to multi-task and adaptable to constant changes.
- Solid analytical skills to assess the effectiveness of training delivered.
- Accountable, with strong time management and decision-making skills.
- Analytical and able to think out of the box solution for a problem.
- Can work with minimum supervision and initiative.
**Experience**
- Fresh graduates may be accepted
**Job Types**: Full-time, Permanent, Fresh graduate
**Salary**: From Php18,000.00 per month
**Benefits**:
- Company Christmas gift
- Health insurance
- Life insurance
- Paid training
- Promotion to permanent employee
Schedule:
- 8 hour shift
- Monday to Friday
Supplemental Pay:
- 13th month salary
- Overtime pay
Ability to commute/relocate:
- Taguig City: Reliably commute or planning to relocate before starting work (preferred)
**Education**:
- Bachelor's (required)
**Language**:
- English (required)
Willingness to travel:
- 100% (preferred)
This advertiser has chosen not to accept applicants from your region.
9