400 Training Manager jobs in Taguig

Learn and Inspire. Join us now

We are hiring for passionate and talented Training Managers for our awesome team

As a Training Manager, you will collaborate with various departments to ensure employees receive the necessary training to excel in their roles and contribute to the company's overall success. Successful candidates for this position typically have business, leadership, human resources, development, or education backgrounds. Your responsibilities will include enhancing employee skills, improving performance, increasing productivity, and fostering a culture of continuous learning and development throughout the organization. By overseeing our training initiatives, you will play a vital role in driving employee growth and ensuring the achievement of our business goals.

• Identify and assess future and current training needs through job analysis, career paths, annual performance appraisals, and consultation with line managers
• Draw an overall or individualized training and development plan that addresses needs and expectations
• Deploy a wide variety of training methods
• Conduct effective induction and orientation sessions
• Monitor and evaluate the training program's effectiveness, success, and ROI periodically and report on them
• Manage training budget
• Provide opportunities for ongoing development
• Resolve any specific problems and tailor training programs as necessary
• Maintain a keen understanding of training trends, developments, and best practices

Qualifications

• At least 3 - 4 years of Training Manager experience on a BPO set up
• Proven work experience as a Training Manager
• Track record in designing and executing successful training programs
• Familiarity with traditional and modern training methods (mentoring, coaching, on-the-job or in-classroom training, e-learning, workshops, simulations, etc)
• Excellent communication and leadership skills
• Must be willing to work on night shifts and shifting schedules at Bonifacio Global City, Taguig City

Other info:

• Application Process: 1 Day hiring (Onsite Process depending on the availability of the hiring managers)
• Work set up: Onsite
• Schedule: Shifting
• Salary Range: Your current and expected salary as well as your interview with the hiring managers will be considered for the offer

What's in it for you?

Our people enjoy some amazing perks, check out a few below:

• Competitive salary package
• Exciting employee engagement activities
• Stability (Continuously getting pioneer accounts)
• Learning sessions every week
• Fast career growth
• Free Parking Passes
• Accessible location
• HMO (Free dependent)
• Leave credits/Leave conversions
• Night differential
• Uncapped annual appraisal
• 2 days off

And most importantly, you'll be part of a growing company with dynamic and engaging team.

Interested? Here are ways to reach us:

• Please make sure to complete this application form:
• Send a message to | Yan & Krizia)
• Walk in and look for YAN & KRIZIA- our office located at 12th Floor SIX/NEO (previously Net Lima) 26th street 5th avenue BGC, Taguig

We are seeking an experienced Training Manager to lead the execution and management of training programs across our healthcare BPO operations.

The Training Manager will oversee the delivery of new hire onboarding, upskilling, compliance, and client-specific training programs. The ideal candidate has a deep understanding of healthcare workflows, strong leadership skills, and the ability to manage training across a distributed workforce.

• Develop and implement training plans tailored to healthcare BPO roles (claims adjudication, prior authorization, RCM, medical coding, etc.)
• Lead a team of trainers, ensuring consistent delivery of training programs across sites or teams.
• Collaborate with Operations, Quality Assurance, and HR to identify training needs and performance gaps.
• Manage onboarding training for new hires and refresher courses for existing employees.
• Ensure compliance with healthcare regulations such as HIPAA, CMS, and client-specific standards.
• Monitor training effectiveness using assessments, feedback, and performance metrics.
• Maintain and update training materials in collaboration with instructional design teams.
• Oversee scheduling, logistics, and resource planning for training sessions.
• Provide regular reports and insights to senior leadership on training outcomes and improvements.

Education:

• Bachelor's degree in Education, Healthcare Administration, Business, or a related field

Experience:

• 5+ years of training experience in a BPO environment, with at least 2 years in a supervisory or managerial role.
• Must have experience in healthcare processes (RCM, claims, utilization review, billing, or medical coding) is essential.
• Hands-on experience delivering compliance training and maintaining training documentation for audits.

Skills:

• Strong facilitation, coaching, and communication skills.
• Ability to analyze performance data and adjust training accordingly.
• Proficient in Microsoft Office Suite and Learning Management Systems (LMS).
• Detail-oriented with strong organizational and project management skills.

We are seeking an experienced Training Manager to lead the execution and management of training programs across our healthcare BPO operations.

The Training Manager will oversee the delivery of new hire onboarding, upskilling, compliance, and client-specific training programs. The ideal candidate has a deep understanding of healthcare workflows, strong leadership skills, and the ability to manage training across a distributed workforce.

Key Responsibilities:

• Develop and implement training plans tailored to healthcare BPO roles (claims adjudication, prior authorization, RCM, medical coding, etc.)
• Lead a team of trainers, ensuring consistent delivery of training programs across sites or teams.
• Collaborate with Operations, Quality Assurance, and HR to identify training needs and performance gaps.
• Manage onboarding training for new hires and refresher courses for existing employees.
• Ensure compliance with healthcare regulations such as HIPAA, CMS, and client-specific standards.
• Monitor training effectiveness using assessments, feedback, and performance metrics.
• Maintain and update training materials in collaboration with instructional design teams.
• Oversee scheduling, logistics, and resource planning for training sessions.
• Provide regular reports and insights to senior leadership on training outcomes and improvements.

Qualifications:

Education:

• Bachelor's degree in Education, Healthcare Administration, Business, or a related field

Experience:

• 5+ years of training experience in a BPO environment, with at least 2 years in a supervisory or managerial role.
• Must have experience in healthcare processes (RCM, claims, utilization review, billing, or medical coding) is essential.
• Hands-on experience delivering compliance training and maintaining training documentation for audits.

Skills:

• Strong facilitation, coaching, and communication skills.
• Ability to analyze performance data and adjust training accordingly.
• Proficient in Microsoft Office Suite and Learning Management Systems (LMS).
• Detail-oriented with strong organizational and project management skills.

Job Type: Full-time

The
Sales Training Manager
is responsible for identifying, developing, and delivering training and development solutions to sales specialists within the organization. This position will analyze training needs, develop effective learning plans, implement new programs, and lead a team dedicated to the ongoing development of sales staff. The goal is to ensure that all sales employees possess the skills, knowledge, and resources to achieve business objectives and drive commercial success.

Responsibilities

• Training Needs Assessment
  : Identify learning requirements and skill gaps among the sales team within your area of responsibility.
• Program Development
  : Design, develop, and evaluate training programs, policies, and procedures that address both current and future sales capability needs.
• Delivery & Implementation
  : Facilitate and deliver training sessions for sales specialists, ensuring learning objectives are met and business presentations are engaging and effective.
• Continuous Improvement
  : Stay informed on external trends and innovations in sales, training techniques, and education to maintain the relevance and impact of training activities.
• Team Leadership
  : Lead, direct, evaluate, and develop a team of sales training professionals to implement the organization's learning strategy efficiently and within budgetary guidelines.
• Collaboration & Cross-Functional Support
  : Work closely with other functional areas to ensure developed competencies align with evolving business requirements.

Essential Requirements

• Education
  : Bachelor's degree in any relevant field.
• Leadership
  : Demonstrated experience in leading teams, with excellent written and verbal communication skills.
• Technical Skills
  : Strong digital and virtual capability, including proficiency in creating business presentations and crafting engaging training materials.

Desirable Qualifications

• Previous exposure or experience in other business functions such as
  Sales Management
  ,
  Marketing
  , or other areas that support competency building.
• Working knowledge of systems and data analytics.

What You'll Do

• Identifies training needs for specific area of responsibility, developing training programs, and implementing training policies and procedures
• Delivers training and development to specialists in specific area of responsibility
• Analyses and identifies the training and development needs of employees within specialist area of responsibility
• Develops an overall training plan to meet the current and planned human resource requirements of specialist area
• Develops and evaluates training programmes and subjects within specialist area of expertise
• Keeps up-to-date on external developments and innovations in specialist area, training and education so that the organisation's training activities remain current and relevant
• Leads, directs, evaluates, and develops a team of specialist training professionals to ensure that the organisation's training and development strategy is implemented effectively and within established budgets

Essential for the Role:

• Bachelor's degree
• Demonstrated leadership capabilities, written and oral communication skills
• Professional digital and virtual capability skills
• Proficient in crafting slides and delivering business presentations

Desirable for the Role:

• Previous exposure and/or experience in other functional areas of the business such as Sales Management, Marketing and other experience to build on competency building.
• Knowledgeable on systems and data analytics

Join us on our mission to elevate customer experiences for people around the world. As a member of the Everise family, you will be part of a global experience company that believes in being people-first, celebrating diversity and incubating innovation. Our dedication to our purpose and people is being recognized by our employees and the industry. Our 4.6/5 rating on Glassdoor and our shiny, growing wall of Best Place to Work awards is a testament to our investment in our culture. Through the power of diversity, we celebrate all cultures for their uniqueness and strengths. With 13 centers around the world and a robust work at home program, we believe great things happen when we work with people who think differently from us. Find a job you'll love today

The Manager - Training primary role is that of coach and teacher to ensure that the trainers meet or exceed the standards set forth by Everise and the client.

Job Requirements:

• The business and for external clients, ensuring strong relationships and effective issue resolution.
• Collaborative Learning Implementation: Partnering with cross-functional teams (e.g., Quality, Operations, HR) to implement effective learning interventions.
• Process Adherence & Improvement: Ensuring strict compliance with all internal and external training processes and SOPs, while also identifying and resolving process inefficiencies to build robust controls and drive productivity improvements.
• Change Management: Bridging the gap between new organizational directions and employee readiness by equipping staff with the skills and confidence to adapt and thrive in new environments.
• Learning & Development Strategy: Conducting thorough training needs analyses, then designing, developing, and implementing comprehensive learning strategies and programs.
• Training Effectiveness & Evaluation: Regularly evaluating the impact and effectiveness of training programs using established frameworks like Kirkpatrick's Levels of Evaluation.
• Talent Development & Engagement: Leading direct reports through regular coaching, performance reviews, and planning leadership training to foster sustained development and maintain high employee engagement.

Qualifications:

• A minimum 3-5 years instructing in an adult learning environment preferably in the call center, customer service or related industry.

• Undergraduate degree in Human Capital Development, Instructional Design, English or a related discipline.

• Excellent oral and written communication skills at all levels of the organization.

• Demonstrated presentation and facilitation skills.

• Proficiency in Microsoft Office applications including PowerPoint, Excel and Word.

• Exceptional motivational, interpersonal and customer service skills; Demonstrated leadership skills.

• Ability to speak in front of medium to large sized groups of people.

• Schedule Flexibility.

• Team Player.

• Dependability regarding completion of assignments and attendance.

LUXASIA
is the leading and largest beauty omnichannel brand-builder of Asia Pacific. Since 1986, it has successfully enabled market entry and brand growth for more than 100 luxury beauty brands, the likes of Albion, Aveda, Bvlgari, Calvin Klein, Creed, Diptyque, Hermes, La Prairie, Maison Francis Kurkdjian, Montblanc, Rabanne, Ferragamo, and SK-II. LUXASIA has established Joint Ventures with the likes of LVMH Group, Revlon (for Elizabeth Arden), Puig, Shiseido, and Orveon (for Laura Mercier). The Group's integrated brand-building capabilities include luxury retail, online commerce, consumer marketing & analytics, and supply chain management. LUXASIA is powered by a diverse and dynamic #OneTeam of 2700 talents across a growing footprint of 15 markets.

Why Join Us
At LUXASIA, we believe there is beauty within every talent - that is you.

We grow you by building your competencies and unleashing your potential. We have curated a vast portfolio of over 100 luxury brands across Asia Pacific, and growing. Your work will enrich the lives of millions of consumers across the region. With us, you get to be an entrepreneur, running the business like it is your very own. We give you the autonomy but not without guidance and genuine care. We are a diverse and inclusive team that is courageously innovative. Together as #OneTeam, we celebrate differences, embrace change, explore new ideas, take risks, fail fast, and drive results. While challenges at work are inevitable, the journey promises to be fulfilling.

With LUXASIA, an exciting career filled with robust professional growth awaits you. Isn't that beautiful?

Requirements
The
Retail and Training Manager
is responsible for driving retail excellence and ensuring best-in-class education for Beauty Advisors, Fragrance Advisors, Day Makers and Make-up Artists across all retail doors. This role combines sales management and training expertise, focusing on achieving sell-out targets, elevating customer experience, and building strong brand advocacy in line with LUXASIA's portfolio of premium beauty brands.

Key Responsibilities

• Retail Management
• Lead and monitor retail sales performance across assigned doors to achieve monthly and annual sell-out targets.
• Develop and execute retail action plans, promotions, and initiatives in partnership with Marketing and Retail Operations.
• Ensure optimal door productivity by managing manpower allocation, monitoring store KPIs, and identifying areas of improvement.
• Build strong relationships with retail partners and key accounts to strengthen brand presence and maximize opportunities.
• Training & Education
• Design and deliver comprehensive training programs covering product knowledge, selling techniques, customer service, and brand values.
• Conduct regular coaching and in-store training visits to ensure Beauty Consultants (BCs) are equipped to deliver excellent customer experiences.
• Collaborate with regional/global brand education teams to localize and roll out training modules and initiatives.
• Monitor and evaluate training effectiveness through KPIs such as sales conversion, service excellence, and mystery shopper results.
• People Leadership
• Lead, motivate, and develop a team of Beauty/Fragrance Advisors, Supervisors, and Counter Managers to achieve excellence in performance and behavior.
• Provide continuous feedback, coaching, and career development support to the retail field team.
• Drive a culture of accountability, collaboration, and passion for premium beauty within the retail team.
• Business & Operational Excellence
• Analyze retail and training performance data to provide insights and recommendations to management.
• Partner with Marketing and Supply Chain to ensure smooth execution of launches, promotions, and campaigns.
• Manage training and retail budgets effectively to maximize ROI.

Qualifications And Experience

• Bachelor's degree in Business, Marketing, or related field.
• Minimum 5-7 years of experience in retail, sales, or training roles in the beauty, cosmetics, or luxury industry.
• Strong track record in achieving sales targets and implementing effective training programs.
• Excellent leadership, communication, and presentation skills.
• Strong business acumen and analytical ability.
• Passion for beauty and customer experience.

Do you have what it takes to succeed in a fast-paced and intense environment? Do you thrive on challenges? Do you want to bring innovative ideas to life? Are you keen to abandon the status quo, try new things, embrace failures as lessons, recover fast, yet always pursue excellence?

If so, you are the one we are looking for.
JOIN US
and let's grow together.

Championing Diversity, Equity and Inclusion
LUXASIA aspires to build a One Team of talents that reflects the diversity of the communities in our operating markets. LUXASIA is committed to providing equal employment opportunities to all individuals, regardless of their race, colour, religion, gender, sexual orientation, age, disability, nationality or ethnic origin, cultural background, social group, marital status, or any other characteristics as provided by law.

To explore other careers opportunities, visit our careers page. If you have a question for us, please drop us an email here.

We regret to inform you that only shortlisted candidates will be contacted. Thank you.

Recruitment Privacy Notice
By proceeding with your application, you confirm that you have read LUXASIA's recruitment privacy notice and consent to the LUXASIA group collecting, processing and disclosing your personal data for purposes specified in the notice.

Note To Staffing Agencies
Please DO NOT contact LUXASIA's employees or Talent & Excitement (T&E) team in an attempt to present candidates for our roles. LUXASIA has our own panel of appointed agencies that we work with. Any agency who is interested to work with us must obtain prior written approval from LUXASIA's T&E team before you submit candidates' resumes, and then only in conjunction with a valid fully executed contract for service and in response to a specific job opening. LUXASIA will not pay a fee to any Agency that does not have such agreement in place. Thank you for your understanding.

LUXASIA is the leading and largest beauty omnichannel brand-builder of Asia Pacific. Since 1986, it has successfully enabled market entry and brand growth for more than 100 luxury beauty brands, the likes of Albion, Aveda, Bvlgari, Calvin Klein, Creed, Diptyque, Hermes, La Prairie, Maison Francis Kurkdjian, Montblanc, Rabanne, Ferragamo, and SK-II. LUXASIA has established Joint Ventures with the likes of LVMH Group, Revlon (for Elizabeth Arden), Puig, Shiseido, and Orveon (for Laura Mercier). The Group's integrated brand-building capabilities include luxury retail, online commerce, consumer marketing & analytics, and supply chain management. LUXASIA is powered by a diverse and dynamic #OneTeam of 2700 talents across a growing footprint of 15 markets.

Why Join Us

At LUXASIA, we believe there is beauty within every talent – that is you.

We grow you by building your competencies and unleashing your potential. We have curated a vast portfolio of over 100 luxury brands across Asia Pacific, and growing. Your work will enrich the lives of millions of consumers across the region. With us, you get to be an entrepreneur, running the business like it is your very own. We give you the autonomy but not without guidance and genuine care. We are a diverse and inclusive team that is courageously innovative. Together as #OneTeam, we celebrate differences, embrace change, explore new ideas, take risks, fail fast, and drive results. While challenges at work are inevitable, the journey promises to be fulfilling.

With LUXASIA, an exciting career filled with robust professional growth awaits you. Isn't that beautiful?

Requirements:

The Retail and Training Manager is responsible for driving retail excellence and ensuring best-in-class education for Beauty Advisors, Fragrance Advisors, Day Makers and Make-up Artists across all retail doors. This role combines sales management and training expertise, focusing on achieving sell-out targets, elevating customer experience, and building strong brand advocacy in line with LUXASIA's portfolio of premium beauty brands.

Key Responsibilities

1. Retail Management

2. Lead and monitor retail sales performance across assigned doors to achieve monthly and annual sell-out targets.

3. Develop and execute retail action plans, promotions, and initiatives in partnership with Marketing and Retail Operations.
4. Ensure optimal door productivity by managing manpower allocation, monitoring store KPIs, and identifying areas of improvement.

5. Build strong relationships with retail partners and key accounts to strengthen brand presence and maximize opportunities.

6. Training & Education

7. Design and deliver comprehensive training programs covering product knowledge, selling techniques, customer service, and brand values.

8. Conduct regular coaching and in-store training visits to ensure Beauty Consultants (BCs) are equipped to deliver excellent customer experiences.
9. Collaborate with regional/global brand education teams to localize and roll out training modules and initiatives.

10. Monitor and evaluate training effectiveness through KPIs such as sales conversion, service excellence, and mystery shopper results.

11. People Leadership

12. Lead, motivate, and develop a team of Beauty/Fragrance Advisors, Supervisors, and Counter Managers to achieve excellence in performance and behavior.

13. Provide continuous feedback, coaching, and career development support to the retail field team.

14. Drive a culture of accountability, collaboration, and passion for premium beauty within the retail team.

15. Business & Operational Excellence

16. Analyze retail and training performance data to provide insights and recommendations to management.

17. Partner with Marketing and Supply Chain to ensure smooth execution of launches, promotions, and campaigns.
18. Manage training and retail budgets effectively to maximize ROI.

Qualifications and Experience

• Bachelor's degree in Business, Marketing, or related field.
• Minimum 5–7 years of experience in retail, sales, or training roles in the beauty, cosmetics, or luxury industry.
• Strong track record in achieving sales targets and implementing effective training programs.
• Excellent leadership, communication, and presentation skills.
• Strong business acumen and analytical ability.
• Passion for beauty and customer experience.

Do you have what it takes to succeed in a fast-paced and intense environment? Do you thrive on challenges? Do you want to bring innovative ideas to life? Are you keen to abandon the status quo, try new things, embrace failures as lessons, recover fast, yet always pursue excellence?

If so, you are the one we are looking for. JOIN US and let's grow together.

Championing Diversity, Equity and Inclusion

LUXASIA aspires to build a One Team of talents that reflects the diversity of the communities in our operating markets. LUXASIA is committed to providing equal employment opportunities to all individuals, regardless of their race, colour, religion, gender, sexual orientation, age, disability, nationality or ethnic origin, cultural background, social group, marital status, or any other characteristics as provided by law.

To explore other careers opportunities, visit our careers page. If you have a question for us, please drop us an email here.

We regret to inform you that only shortlisted candidates will be contacted. Thank you.

Recruitment Privacy Notice

By proceeding with your application, you confirm that you have read LUXASIA's recruitment privacy notice and consent to the LUXASIA group collecting, processing and disclosing your personal data for purposes specified in the notice.

Note To Staffing Agencies

Please DO NOT contact LUXASIA's employees or Talent & Excitement (T&E) team in an attempt to present candidates for our roles. LUXASIA has our own panel of appointed agencies that we work with. Any agency who is interested to work with us must obtain prior written approval from LUXASIA's T&E team before you submit candidates' resumes, and then only in conjunction with a valid fully executed contract for service and in response to a specific job opening. LUXASIA will not pay a fee to any Agency that does not have such agreement in place. Thank you for your understanding.

Learn and Inspire. Join us now

Available Roles:

• Quality Assurance Manager
• Quality Assurance Team Lead/Supervisor
• Quality Assurance Specialist
• Training Manager
• Training Team Lead/Supervisor
• Communications Trainer
• Process Trainer
• Sales Trainer
• Performance Excellence Lead/PEX Assistant Manager

We are hiring for passionate and talented Training Manager for our awesome team

As a Training Manager, you will collaborate with various departments to ensure employees receive the necessary training to excel in their roles and contribute to the company's overall success. Successful candidates for this position typically have business, leadership, human resources, development, or education backgrounds. Your responsibilities will include enhancing employee skills, improving performance, increasing productivity, and fostering a culture of continuous learning and development throughout the organization. By overseeing our training initiatives, you will play a vital role in driving employee growth and ensuring the achievement of our business goals.

• Identify and assess future and current training needs through job analysis, career paths, annual performance appraisals, and consultation with line managers
• Draw an overall or individualized training and development plan that addresses needs and expectations
• Deploy a wide variety of training methods
• Conduct effective induction and orientation sessions
• Monitor and evaluate the training program's effectiveness, success, and ROI periodically and report on them
• Manage training budget
• Provide opportunities for ongoing development
• Resolve any specific problems and tailor training programs as necessary
• Maintain a keen understanding of training trends, developments, and best practices

Qualifications

• At least 3 - 4 years of Training Manager experience on a BPO set up
• Proven work experience as a Training Manager
• Track record in designing and executing successful training programs
• Familiarity with traditional and modern training methods (mentoring, coaching, on-the-job or in-classroom training, e-learning, workshops, simulations, etc)
• Excellent communication and leadership skills
• Must be willing to work on night shifts and shifting schedules at Bonifacio Global City, Taguig City

Other info:

• Application Process: 1 Day hiring (Onsite Process depending on the availability of the hiring managers)
• Work set up: Onsite
• Schedule: Shifting
• Salary Range: Your current and expected salary as well as your interview with the hiring managers will be considered for the offer

What's in it for you?

Our people enjoy some amazing perks, check out a few below:

• Competitive salary package
• Exciting employee engagement activities
• Stability (Continuously getting pioneer accounts)
• Learning sessions every week
• Fast career growth
• Free Parking Passes
• Accessible location
• HMO (Free dependent)
• Leave credits/Leave conversions
• Night differential
• Uncapped annual appraisal
• 2 days off

And most importantly, you'll be part of a growing company with dynamic and engaging team.

Interested? Here are ways to reach us:

• Please make sure to complete this application form:
• Send a message to | Yan & Krizia)
• Walk in and look for YAN & KRIZIA- our office located at 12th Floor SIX/NEO (previously Net Lima) 26th street 5th avenue BGC, Taguig