5 Hospitality & Tourism jobs in the Philippines

Travel Consultant

1200 Makati City, National Capital Region iScale Solutions

Posted 45 days ago

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Job Description

We are seeking a detail-oriented and customer-focused individual to join our team as a Travel Consultant. As a Travel Consultant, you will be responsible for providing exceptional service to our clients by assisting with travel arrangements, reconfirmations, and reservations. Your primary objective will be to ensure a seamless and memorable travel experience for our clients.

Responsibilities: 

Ensure all reconfirmations are completed promptly and accurately.

Conduct outbound calls to reconfirm bookings with various suppliers including hotels, helicopters, trains, transfers, taxis, car rentals, and direct suppliers.

Proactively explore options to accommodate advance or urgent reservations based on customer requests.

Verify availability and make bookings for activities, hotels & restaurant reservations 

Resolve cases within the specified Service Level Agreement (SLA) timeframe

Monitor and respond to incoming emails from clients, agencies, suppliers, or relevant departments.

Create a case for each client request or concern and assign it to the Back Office (BO) with all the necessary documentation and details for efficient resolution.

Monitor incoming and outgoing emails, updating tickets or closing them on the Dashboard accordingly.

Foster effective team collaboration in distributing tasks to mitigate the risk of potential backlogs.

Requirements

Exceptional communication skills, adept in both written and verbal communication.

Demonstrated strength in organizational and time-management capabilities.

Proven ability to thrive in a fast-paced environment, adept at effectively prioritizing tasks.

Proficiency in utilizing a variety of communication and booking systems.

Prior experience in customer service or a travel-related role is highly desirable.

Flexibility to work shifts, including evenings and weekends, as necessary.

Experience in the travel industry, particularly  with platforms like Expedia, is advantageous.

Knowledge or background in Global Distribution Systems (GDS) is a valuable asset.

Amenable to work onsite and on shifting schedules

BenefitsHMO coverage starts from day one of employment, Project base, renewable contract
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Executive Chef (Bataan Based)

8110 Bataan, Bataan Career Connect

Posted 268 days ago

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Job Overview We are seeking a highly skilled and creative Executive Chef to oversee and elevate the culinary operations of Beach & Nature Club and a Golf and Sports Club in a high-end leisure development based in Bataan. The ideal candidate will bring new innovative ideas, exceptional culinary expertise, and strong leadership to both venues, improve, elevate Member’s dining experience including our guests. KEY RESPONSIBILITIES Menu Development: Total review, revise, and upgrade existing menus for both Clubs. Design and implement seasonal, locally sourced and sustainable menus for both Clubs. Create signature dishes that reflect the unique ambiance and clientele of each club. Ensure menu diversity to cater for a wide range of dietary preferences and requirements. Kitchen Management: Establish and maintain high standards of food quality, preparation, and presentation. Review existing kitchen workflows, Implement efficient system and optimize kitchen layouts. Develop and enforce standard operating procedures (SOPs) for food safety, hygiene, and kitchen operations. Team Leadership and Training: Recruit, train, and mentor kitchen staff, including sous chefs, line cooks, and Stewarding team. Foster a collaborative and positive work environment. Conduct regular training sessions on new recipes, techniques, and safety standards. Financial Management: Review and revise kitchen budgets, including food costs, labor costs, and inventory. Implement cost control measures without compromising quality. Analyze financial performance and adjust strategies to achieve financial targets. Quality Control: Conduct regular inspections of kitchen operations to ensure compliance with health and safety regulations. Address and resolve any issues related to food quality or customer satisfaction promptly. Event and Catering Management: Plan and execute special events, banquets, and banquets for club members and guests. Collaborate with event coordinators to customize menus and ensure seamless service delivery. Innovation and Trends: Stay updated with industry trends, culinary techniques, and new ingredients. Introduce innovative culinary concepts to enhance the dining experience. Regularly review and update menus to keep them fresh and exciting.RequirementsProven experience as an Executive Chef or Chef Consultant in high-end restaurants, hotels, or resorts. Strong knowledge of diverse culinary styles and cuisines. Exceptional leadership and team management skills. Ability to develop and execute strategic plans for kitchen operations. Excellent communication and interpersonal skills. Proficiency in budgeting, cost control, and inventory management. Culinary degree or equivalent certification preferred. Strong understanding of food safety and sanitation standards.Willing to work and stay in BataanBenefitsCompetitive compensation package Opportunity to work in a dynamic and prestigious environment. Flexible working hours.
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