48 Fmcg jobs in the Philippines
Customer Support Associate - Makati City
Makati, National Capital Region
Confidential
Posted 19 days ago
Job Viewed
Job Description
(Job Alert) Customer Support Associate
Hey there! Yes, YOU.
We are in need of YOU!
A BPO Company in Makati is in need of a Customer Support Associate. This is a full time and onsite job with the following work responsibilities and qualification.
Responsibilities:
> Phone or Live chat shift
> Help customers by understanding their queries and providing solutions
> Searching the Knowledgebase and FAQ for relevant information to provide solutions
> Communicate with Operations or KYC teams through the internal ticketing system, if the case needs their input
> Escalate tickets to the internal team, if needed
> Email shift
> Work through the email queue from the oldest emails to the newest
> Attend any coaching sessions set up by your Team Lead or QA.
> Attend any improvement training set up by the client
Qualification:
> Customer Service in a BPO industry with at least 6months experience
> Great level of understanding of English, capable of working with English tooling and Knowledge Base
> Ability to multi-task and take responsibility in challenging situations
> Able to adjust to a fast-paced environment / constant changes
> Problem-solving mindset with strong attention to detail
> Ability to take ownership of contact to provide resolution to client
> Ability to provide and receive feedback (it’s a two-way street)
> Has a growth mindset with the desire to learn/keep learning
> Basic Computer skills with a typing speed of 40 WPM, 100% accuracy
> Filipino resident in the Philippines
A Day in the Life of a CS Agent (REMINDERS)
:) Create a wonderful customer experience as you understand that making a customer happy is crucially important to a business's success
:) Be creative, friendly, and solution-oriented with customers and colleagues
:) Understand the need to meet expectations, rise above them, and go that extra mile for customers
:) Be honest, able to own up to your mistakes, and never break promises
:) Provide world-class customer support via chat, email, phone
:) Work with the client’s internal teams to provide the best possible resolutions to the customer
:) Use the available resources, like Knowledge Base and tools, to search for answers and craft thorough responses to customer queries
Work location: Ayala Ave., Makati City, Philippines
Hey there! Yes, YOU.
We are in need of YOU!
A BPO Company in Makati is in need of a Customer Support Associate. This is a full time and onsite job with the following work responsibilities and qualification.
Responsibilities:
> Phone or Live chat shift
> Help customers by understanding their queries and providing solutions
> Searching the Knowledgebase and FAQ for relevant information to provide solutions
> Communicate with Operations or KYC teams through the internal ticketing system, if the case needs their input
> Escalate tickets to the internal team, if needed
> Email shift
> Work through the email queue from the oldest emails to the newest
> Attend any coaching sessions set up by your Team Lead or QA.
> Attend any improvement training set up by the client
Qualification:
> Customer Service in a BPO industry with at least 6months experience
> Great level of understanding of English, capable of working with English tooling and Knowledge Base
> Ability to multi-task and take responsibility in challenging situations
> Able to adjust to a fast-paced environment / constant changes
> Problem-solving mindset with strong attention to detail
> Ability to take ownership of contact to provide resolution to client
> Ability to provide and receive feedback (it’s a two-way street)
> Has a growth mindset with the desire to learn/keep learning
> Basic Computer skills with a typing speed of 40 WPM, 100% accuracy
> Filipino resident in the Philippines
A Day in the Life of a CS Agent (REMINDERS)
:) Create a wonderful customer experience as you understand that making a customer happy is crucially important to a business's success
:) Be creative, friendly, and solution-oriented with customers and colleagues
:) Understand the need to meet expectations, rise above them, and go that extra mile for customers
:) Be honest, able to own up to your mistakes, and never break promises
:) Provide world-class customer support via chat, email, phone
:) Work with the client’s internal teams to provide the best possible resolutions to the customer
:) Use the available resources, like Knowledge Base and tools, to search for answers and craft thorough responses to customer queries
Work location: Ayala Ave., Makati City, Philippines
This advertiser has chosen not to accept applicants from your region.
0
Customer Support/Ops Coordinator I
Manila, Metropolitan Manila
RELX INC
Posted today
Job Viewed
Job Description
Responsibilities:
+ Process new orders for customers for vital record requests and payment services requests.
+ Familiarize yourself with tools and references (VPS, VitalChek Intranet, and VitalChek Website) for each agency being serviced.
+ Be knowledgeable of agency-specific rules on vital records.
+ Navigate information required by customers with ease.
+ Provide correct information and direct customers to the correct department/number if needed.
+ Always ensure first contact resolution.
+ Accurately input information required on VPS.
+ Ensure quality on all calls as per call center monitoring definitions.
+ Communicate effectively and always ensure customer satisfaction.
+ Timely reporting of any technical difficulties, discrepancies, or updates to the immediate supervisor.
+ Be able to meet or exceed all required SLAs.
+ Help out in new hire training, if any.
We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form or please contact .
Criminals may pose as recruiters asking for money or personal information. We never request money or banking details from job applicants. Learn more about spotting and avoiding scams here .
Please read our Candidate Privacy Policy .
We are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law.
USA Job Seekers:
EEO Know Your Rights .
RELX is a global provider of information-based analytics and decision tools for professional and business customers, enabling them to make better decisions, get better results and be more productive.
Our purpose is to benefit society by developing products that help researchers advance scientific knowledge; doctors and nurses improve the lives of patients; lawyers promote the rule of law and achieve justice and fair results for their clients; businesses and governments prevent fraud; consumers access financial services and get fair prices on insurance; and customers learn about markets and complete transactions.
Our purpose guides our actions beyond the products that we develop. It defines us as a company. Every day across RELX our employees are inspired to undertake initiatives that make unique contributions to society and the communities in which we operate.
+ Process new orders for customers for vital record requests and payment services requests.
+ Familiarize yourself with tools and references (VPS, VitalChek Intranet, and VitalChek Website) for each agency being serviced.
+ Be knowledgeable of agency-specific rules on vital records.
+ Navigate information required by customers with ease.
+ Provide correct information and direct customers to the correct department/number if needed.
+ Always ensure first contact resolution.
+ Accurately input information required on VPS.
+ Ensure quality on all calls as per call center monitoring definitions.
+ Communicate effectively and always ensure customer satisfaction.
+ Timely reporting of any technical difficulties, discrepancies, or updates to the immediate supervisor.
+ Be able to meet or exceed all required SLAs.
+ Help out in new hire training, if any.
We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form or please contact .
Criminals may pose as recruiters asking for money or personal information. We never request money or banking details from job applicants. Learn more about spotting and avoiding scams here .
Please read our Candidate Privacy Policy .
We are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law.
USA Job Seekers:
EEO Know Your Rights .
RELX is a global provider of information-based analytics and decision tools for professional and business customers, enabling them to make better decisions, get better results and be more productive.
Our purpose is to benefit society by developing products that help researchers advance scientific knowledge; doctors and nurses improve the lives of patients; lawyers promote the rule of law and achieve justice and fair results for their clients; businesses and governments prevent fraud; consumers access financial services and get fair prices on insurance; and customers learn about markets and complete transactions.
Our purpose guides our actions beyond the products that we develop. It defines us as a company. Every day across RELX our employees are inspired to undertake initiatives that make unique contributions to society and the communities in which we operate.
This advertiser has chosen not to accept applicants from your region.
1
Territory Manager - Abbott Nutrition Division (Visayas)
Abbott
Posted 2 days ago
Job Viewed
Job Description
**Assigned Areas: Bohol/Ormoc**
**Key Areas of Accountability:**
Promotes the assigned products to doctors using the prescribed sales technique and visit these MDs based on assigned frequency. Establish and maintain good working relationship with doctors. Achieves the minimum call performance with 100% achievement on monthly actual calls vs monthly target calls. Quality execution of all agreed marketing strategies, programs and plan of actions. Sales and promotions of products (i.e detailing, product presentation, CME activities, etc.) Continuous selection and update of target doctors. Establish and continuously increase market shares of products Submit relevant reports vital to operations.
**Job Specification**
- Minimum 2 years' experience as Territory Manager or as Professional Medical Representative in a respectable Pharmaceutical/Consumer Goods company.
- Above average communication skills in English and the local language.
- Experience in Nutritional products is a plus.
- Aggressive, confident, and self-motivated with leadership potentials.
- Persuasive, persevering, and a team player.
- With very strong selling & communication skills and with pleasing personality.
- Willing to travel and be assigned anywhere in the Philippines.
**Knowledge & Experience:**
+ _Relevant experience in Sales_
+ _Insight into internal and external customers_
+ Brand Management
**Competencies required:**
+ With at least 2-year work-related experience in Sales
+ Computer Literate and with good communication skills
+ Highly organized
+ Project Management
+ Customer Orientation
+ Analytical Skills
+ Willing to relocate
**Ideal Candidate will be:**
+ Each day different from the next; especially in personal interactions Fast-paced environment Multiple projects going simultaneously
+ Very socially-focused
+ Adherence to established guidelines and procedures is important Important to involve others in the decision-making; there is a need to build consensus rather than make decisions alone
+ Open, flowing communication is important
An Equal Opportunity Employer
Abbot welcomes and encourages diversity in our workforce.
We provide reasonable accommodation to qualified individuals with disabilities.
To request accommodation, please call or email
**Key Areas of Accountability:**
Promotes the assigned products to doctors using the prescribed sales technique and visit these MDs based on assigned frequency. Establish and maintain good working relationship with doctors. Achieves the minimum call performance with 100% achievement on monthly actual calls vs monthly target calls. Quality execution of all agreed marketing strategies, programs and plan of actions. Sales and promotions of products (i.e detailing, product presentation, CME activities, etc.) Continuous selection and update of target doctors. Establish and continuously increase market shares of products Submit relevant reports vital to operations.
**Job Specification**
- Minimum 2 years' experience as Territory Manager or as Professional Medical Representative in a respectable Pharmaceutical/Consumer Goods company.
- Above average communication skills in English and the local language.
- Experience in Nutritional products is a plus.
- Aggressive, confident, and self-motivated with leadership potentials.
- Persuasive, persevering, and a team player.
- With very strong selling & communication skills and with pleasing personality.
- Willing to travel and be assigned anywhere in the Philippines.
**Knowledge & Experience:**
+ _Relevant experience in Sales_
+ _Insight into internal and external customers_
+ Brand Management
**Competencies required:**
+ With at least 2-year work-related experience in Sales
+ Computer Literate and with good communication skills
+ Highly organized
+ Project Management
+ Customer Orientation
+ Analytical Skills
+ Willing to relocate
**Ideal Candidate will be:**
+ Each day different from the next; especially in personal interactions Fast-paced environment Multiple projects going simultaneously
+ Very socially-focused
+ Adherence to established guidelines and procedures is important Important to involve others in the decision-making; there is a need to build consensus rather than make decisions alone
+ Open, flowing communication is important
An Equal Opportunity Employer
Abbot welcomes and encourages diversity in our workforce.
We provide reasonable accommodation to qualified individuals with disabilities.
To request accommodation, please call or email
This advertiser has chosen not to accept applicants from your region.
2
Territory Manager - Abbott Nutrition Division (Central Luzon)
Abbott
Posted 2 days ago
Job Viewed
Job Description
**Assigned Areas: Bataan / Zambales**
**Key Areas of Accountability:**
Promotes the assigned products to doctors using the prescribed sales technique and visit these MDs based on assigned frequency. Establish and maintain good working relationship with doctors. Achieves the minimum call performance with 100% achievement on monthly actual calls vs monthly target calls. Quality execution of all agreed marketing strategies, programs and plan of actions. Sales and promotions of products (i.e detailing, product presentation, CME activities, etc.) Continuous selection and update of target doctors. Establish and continuously increase market shares of products Submit relevant reports vital to operations.
**Job Specification**
- Minimum 2 years' experience as Territory Manager or as Professional Medical Representative in a respectable Pharmaceutical/Consumer Goods company.
- Above average communication skills in English and the local language.
- Experience in Nutritional products is a plus.
- Aggressive, confident, and self-motivated with leadership potentials.
- Persuasive, persevering, and a team player.
- With very strong selling & communication skills and with pleasing personality.
- Willing to travel and be assigned anywhere in the Philippines.
**Knowledge & Experience:**
+ _Relevant experience in Sales_
+ _Insight into internal and external customers_
+ Brand Management
**Competencies required:**
+ With at least 2-year work-related experience in Sales
+ Computer Literate and with good communication skills
+ Highly organized
+ Project Management
+ Customer Orientation
+ Analytical Skills
+ Willing to relocate
**Ideal Candidate will be:**
+ Each day different from the next; especially in personal interactions Fast-paced environment Multiple projects going simultaneously
+ Very socially-focused
+ Adherence to established guidelines and procedures is important Important to involve others in the decision-making; there is a need to build consensus rather than make decisions alone
+ Open, flowing communication is important
An Equal Opportunity Employer
Abbot welcomes and encourages diversity in our workforce.
We provide reasonable accommodation to qualified individuals with disabilities.
To request accommodation, please call or email
**Key Areas of Accountability:**
Promotes the assigned products to doctors using the prescribed sales technique and visit these MDs based on assigned frequency. Establish and maintain good working relationship with doctors. Achieves the minimum call performance with 100% achievement on monthly actual calls vs monthly target calls. Quality execution of all agreed marketing strategies, programs and plan of actions. Sales and promotions of products (i.e detailing, product presentation, CME activities, etc.) Continuous selection and update of target doctors. Establish and continuously increase market shares of products Submit relevant reports vital to operations.
**Job Specification**
- Minimum 2 years' experience as Territory Manager or as Professional Medical Representative in a respectable Pharmaceutical/Consumer Goods company.
- Above average communication skills in English and the local language.
- Experience in Nutritional products is a plus.
- Aggressive, confident, and self-motivated with leadership potentials.
- Persuasive, persevering, and a team player.
- With very strong selling & communication skills and with pleasing personality.
- Willing to travel and be assigned anywhere in the Philippines.
**Knowledge & Experience:**
+ _Relevant experience in Sales_
+ _Insight into internal and external customers_
+ Brand Management
**Competencies required:**
+ With at least 2-year work-related experience in Sales
+ Computer Literate and with good communication skills
+ Highly organized
+ Project Management
+ Customer Orientation
+ Analytical Skills
+ Willing to relocate
**Ideal Candidate will be:**
+ Each day different from the next; especially in personal interactions Fast-paced environment Multiple projects going simultaneously
+ Very socially-focused
+ Adherence to established guidelines and procedures is important Important to involve others in the decision-making; there is a need to build consensus rather than make decisions alone
+ Open, flowing communication is important
An Equal Opportunity Employer
Abbot welcomes and encourages diversity in our workforce.
We provide reasonable accommodation to qualified individuals with disabilities.
To request accommodation, please call or email
This advertiser has chosen not to accept applicants from your region.
3
Technical Customer Support Coordinator
Manila, Metropolitan Manila
RELX INC
Posted 2 days ago
Job Viewed
Job Description
Job Description
Job Summary:
As a Technical Customer Support Coordinator, you will provide a variety of technical support to multiple level end users in diverse technical areas. Support includes troubleshooting, researching, and training for proprietary products. Additionally, you will provide exceptional support and service through highly engaging customer interactions while following corporate policy regarding authentication, data security and record retention. You will utilize multiple communication channels: telephone, e-mail and chat support using multiple CRMs.
Accountabilities:
+
+ With the customer's best interest in mind, the TSA shows outstanding problem solving and technical skills to effectively solve customer's question and / or technical challenge
+ Accurately document all customer interaction, research and resolution.
+ Acquire product knowledge to competently demonstrate the products and services we sell
+ Assist customers with installation of product user interface and site navigation.
+ Internal systems knowledge such as CRM, billing, admin tools, website and production systems.
+ Provide login, search, usability, and technical support for multiple proprietary products and services
+ Provide high quality customer support to internal and external customers via phone, email, and chat
+ Train, support, research, resolve and respond to inquiries and escalations received from internal and external customers
+ Perform basic browser troubleshooting
+ Handle billing need such as payments, research, invoices, and usability of online billing tool
+ Escalate issues to second level team when necessary
Qualifications:
+
+ Bachelor's degree holder or Completed at least 2 years level in College (no back subjects/incomplete units)
+ Strong customer focus to interact with customers
+ Problem Solving and basic technical skills
+ Excellent Customer Service skills.
+ Excellent written and verbal communication skills.
+ Ability to multi-task and handle incoming calls as well as emails
+ Customer Service / Team Player oriented
+ Professional attitude and positive demeanor at all times.
+ Ability to work independently on assigned projects.
+ Open to working weekends and shifting schedule
+ Knowledge in programming language a plus (but not required)
We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form or please contact .
Criminals may pose as recruiters asking for money or personal information. We never request money or banking details from job applicants. Learn more about spotting and avoiding scams here .
Please read our Candidate Privacy Policy .
We are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law.
USA Job Seekers:
EEO Know Your Rights .
RELX is a global provider of information-based analytics and decision tools for professional and business customers, enabling them to make better decisions, get better results and be more productive.
Our purpose is to benefit society by developing products that help researchers advance scientific knowledge; doctors and nurses improve the lives of patients; lawyers promote the rule of law and achieve justice and fair results for their clients; businesses and governments prevent fraud; consumers access financial services and get fair prices on insurance; and customers learn about markets and complete transactions.
Our purpose guides our actions beyond the products that we develop. It defines us as a company. Every day across RELX our employees are inspired to undertake initiatives that make unique contributions to society and the communities in which we operate.
Job Summary:
As a Technical Customer Support Coordinator, you will provide a variety of technical support to multiple level end users in diverse technical areas. Support includes troubleshooting, researching, and training for proprietary products. Additionally, you will provide exceptional support and service through highly engaging customer interactions while following corporate policy regarding authentication, data security and record retention. You will utilize multiple communication channels: telephone, e-mail and chat support using multiple CRMs.
Accountabilities:
+
+ With the customer's best interest in mind, the TSA shows outstanding problem solving and technical skills to effectively solve customer's question and / or technical challenge
+ Accurately document all customer interaction, research and resolution.
+ Acquire product knowledge to competently demonstrate the products and services we sell
+ Assist customers with installation of product user interface and site navigation.
+ Internal systems knowledge such as CRM, billing, admin tools, website and production systems.
+ Provide login, search, usability, and technical support for multiple proprietary products and services
+ Provide high quality customer support to internal and external customers via phone, email, and chat
+ Train, support, research, resolve and respond to inquiries and escalations received from internal and external customers
+ Perform basic browser troubleshooting
+ Handle billing need such as payments, research, invoices, and usability of online billing tool
+ Escalate issues to second level team when necessary
Qualifications:
+
+ Bachelor's degree holder or Completed at least 2 years level in College (no back subjects/incomplete units)
+ Strong customer focus to interact with customers
+ Problem Solving and basic technical skills
+ Excellent Customer Service skills.
+ Excellent written and verbal communication skills.
+ Ability to multi-task and handle incoming calls as well as emails
+ Customer Service / Team Player oriented
+ Professional attitude and positive demeanor at all times.
+ Ability to work independently on assigned projects.
+ Open to working weekends and shifting schedule
+ Knowledge in programming language a plus (but not required)
We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form or please contact .
Criminals may pose as recruiters asking for money or personal information. We never request money or banking details from job applicants. Learn more about spotting and avoiding scams here .
Please read our Candidate Privacy Policy .
We are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law.
USA Job Seekers:
EEO Know Your Rights .
RELX is a global provider of information-based analytics and decision tools for professional and business customers, enabling them to make better decisions, get better results and be more productive.
Our purpose is to benefit society by developing products that help researchers advance scientific knowledge; doctors and nurses improve the lives of patients; lawyers promote the rule of law and achieve justice and fair results for their clients; businesses and governments prevent fraud; consumers access financial services and get fair prices on insurance; and customers learn about markets and complete transactions.
Our purpose guides our actions beyond the products that we develop. It defines us as a company. Every day across RELX our employees are inspired to undertake initiatives that make unique contributions to society and the communities in which we operate.
This advertiser has chosen not to accept applicants from your region.
4
Technical Customer Support Coordinator
Iloilo, Iloilo
RELX INC
Posted 2 days ago
Job Viewed
Job Description
Job Description
Job Summary:
As a Technical Customer Support Coordinator, you will provide a variety of technical support to multiple level end users in diverse technical areas. Support includes troubleshooting, researching, and training for proprietary products. Additionally, you will provide exceptional support and service through highly engaging customer interactions while following corporate policy regarding authentication, data security and record retention. You will utilize multiple communication channels: telephone, e-mail and chat support using multiple CRMs.
Accountabilities:
+
+ With the customer's best interest in mind, the TSA shows outstanding problem solving and technical skills to effectively solve customer's question and / or technical challenge
+ Accurately document all customer interaction, research and resolution.
+ Acquire product knowledge to competently demonstrate the products and services we sell
+ Assist customers with installation of product user interface and site navigation.
+ Internal systems knowledge such as CRM, billing, admin tools, website and production systems.
+ Provide login, search, usability, and technical support for multiple proprietary products and services
+ Provide high quality customer support to internal and external customers via phone, email, and chat
+ Train, support, research, resolve and respond to inquiries and escalations received from internal and external customers
+ Perform basic browser troubleshooting
+ Handle billing need such as payments, research, invoices, and usability of online billing tool
+ Escalate issues to second level team when necessary
Qualifications:
+
+ Bachelor's degree holder or Completed at least 2 years level in College (no back subjects/incomplete units)
+ Strong customer focus to interact with customers
+ Problem Solving and basic technical skills
+ Excellent Customer Service skills.
+ Excellent written and verbal communication skills.
+ Ability to multi-task and handle incoming calls as well as emails
+ Customer Service / Team Player oriented
+ Professional attitude and positive demeanor at all times.
+ Ability to work independently on assigned projects.
+ Open to working weekends and shifting schedule
+ Knowledge in programming language a plus (but not required)
We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form or please contact .
Criminals may pose as recruiters asking for money or personal information. We never request money or banking details from job applicants. Learn more about spotting and avoiding scams here .
Please read our Candidate Privacy Policy .
We are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law.
USA Job Seekers:
EEO Know Your Rights .
RELX is a global provider of information-based analytics and decision tools for professional and business customers, enabling them to make better decisions, get better results and be more productive.
Our purpose is to benefit society by developing products that help researchers advance scientific knowledge; doctors and nurses improve the lives of patients; lawyers promote the rule of law and achieve justice and fair results for their clients; businesses and governments prevent fraud; consumers access financial services and get fair prices on insurance; and customers learn about markets and complete transactions.
Our purpose guides our actions beyond the products that we develop. It defines us as a company. Every day across RELX our employees are inspired to undertake initiatives that make unique contributions to society and the communities in which we operate.
Job Summary:
As a Technical Customer Support Coordinator, you will provide a variety of technical support to multiple level end users in diverse technical areas. Support includes troubleshooting, researching, and training for proprietary products. Additionally, you will provide exceptional support and service through highly engaging customer interactions while following corporate policy regarding authentication, data security and record retention. You will utilize multiple communication channels: telephone, e-mail and chat support using multiple CRMs.
Accountabilities:
+
+ With the customer's best interest in mind, the TSA shows outstanding problem solving and technical skills to effectively solve customer's question and / or technical challenge
+ Accurately document all customer interaction, research and resolution.
+ Acquire product knowledge to competently demonstrate the products and services we sell
+ Assist customers with installation of product user interface and site navigation.
+ Internal systems knowledge such as CRM, billing, admin tools, website and production systems.
+ Provide login, search, usability, and technical support for multiple proprietary products and services
+ Provide high quality customer support to internal and external customers via phone, email, and chat
+ Train, support, research, resolve and respond to inquiries and escalations received from internal and external customers
+ Perform basic browser troubleshooting
+ Handle billing need such as payments, research, invoices, and usability of online billing tool
+ Escalate issues to second level team when necessary
Qualifications:
+
+ Bachelor's degree holder or Completed at least 2 years level in College (no back subjects/incomplete units)
+ Strong customer focus to interact with customers
+ Problem Solving and basic technical skills
+ Excellent Customer Service skills.
+ Excellent written and verbal communication skills.
+ Ability to multi-task and handle incoming calls as well as emails
+ Customer Service / Team Player oriented
+ Professional attitude and positive demeanor at all times.
+ Ability to work independently on assigned projects.
+ Open to working weekends and shifting schedule
+ Knowledge in programming language a plus (but not required)
We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form or please contact .
Criminals may pose as recruiters asking for money or personal information. We never request money or banking details from job applicants. Learn more about spotting and avoiding scams here .
Please read our Candidate Privacy Policy .
We are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law.
USA Job Seekers:
EEO Know Your Rights .
RELX is a global provider of information-based analytics and decision tools for professional and business customers, enabling them to make better decisions, get better results and be more productive.
Our purpose is to benefit society by developing products that help researchers advance scientific knowledge; doctors and nurses improve the lives of patients; lawyers promote the rule of law and achieve justice and fair results for their clients; businesses and governments prevent fraud; consumers access financial services and get fair prices on insurance; and customers learn about markets and complete transactions.
Our purpose guides our actions beyond the products that we develop. It defines us as a company. Every day across RELX our employees are inspired to undertake initiatives that make unique contributions to society and the communities in which we operate.
This advertiser has chosen not to accept applicants from your region.
5
Technical Customer Support Coordinator (Risk Narrative)
Iloilo, Iloilo
RELX INC
Posted 2 days ago
Job Viewed
Job Description
Accountabilities:
+ Provide advanced second level support to Frontline Representatives for LexisNexis products.
+ Direct contact with technical and business teams to resolve production issues quickly.
+ Escalate high level customer issues to engineering, development, production support, and product management teams and follow through to resolution.
+ Assist customers with installation/training.
+ Analysis of new product releases/patches, informing Frontline and Premier Representatives on new features, bug fixes, etc.
+ Test, reproduce and identify defects reported by customers, submitting results to appropriate teams through tracking system and follow through to resolution.
+ Meet/Review customer enhancements with Product Management team, tracking and following through to resolution.
+ Participate in preparation for product launches.
+ Serve as the subject matter expert regarding all platforms and changes through engagement with management and product owners.
+ Accurate documentation in the appropriate systems such as Salesforce and JIRA
+ Risk Narrative Platform (fraud detection, risk management, financial crime prevention): Errors with searches, give correct steps to the customers.
Qualifications:
+ Bachelor's Degree (in any field) or at least 2nd year college completed (with no back subjects/incomplete units)
+ Open to fresh graduates
+ 1+ year customer service in technical contact center environment or equivalent training.
+ Knowledge of database strategy, basic networks concepts (i.e. DNS, shares, privileges).
+ Advanced Troubleshooting Skills Training.
+ Advanced customer service Training.
+ Experience in handling escalated customer support calls, recognized as being Customer Service / Team Player oriented.
+ Proven customer service skills with excellent written and verbal communication skills.
+ Outstanding presentation and training skills.
+ Ability to work independently and multi-task, handling calls and emails.
+ Self-motivated with a positive attitude. Ability to follow strict guidelines and standard operating procedures a MUST
+ Must ability to work quickly in a fast-paced environment; work well as a team member and work well independently
+ Willing to work on business unit holidays and/or render overtime when necessary
+ Must be in current role for 1 year
+ Must not have received any Disciplinary Action within the past 12 month
+ Must not have any Attendance and Punctuality issues in the past 12 months
+ Must not be enrolled in any Performance Improvement Plan (PIP) for the last 12 months
We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form or please contact .
Criminals may pose as recruiters asking for money or personal information. We never request money or banking details from job applicants. Learn more about spotting and avoiding scams here .
Please read our Candidate Privacy Policy .
We are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law.
USA Job Seekers:
EEO Know Your Rights .
RELX is a global provider of information-based analytics and decision tools for professional and business customers, enabling them to make better decisions, get better results and be more productive.
Our purpose is to benefit society by developing products that help researchers advance scientific knowledge; doctors and nurses improve the lives of patients; lawyers promote the rule of law and achieve justice and fair results for their clients; businesses and governments prevent fraud; consumers access financial services and get fair prices on insurance; and customers learn about markets and complete transactions.
Our purpose guides our actions beyond the products that we develop. It defines us as a company. Every day across RELX our employees are inspired to undertake initiatives that make unique contributions to society and the communities in which we operate.
+ Provide advanced second level support to Frontline Representatives for LexisNexis products.
+ Direct contact with technical and business teams to resolve production issues quickly.
+ Escalate high level customer issues to engineering, development, production support, and product management teams and follow through to resolution.
+ Assist customers with installation/training.
+ Analysis of new product releases/patches, informing Frontline and Premier Representatives on new features, bug fixes, etc.
+ Test, reproduce and identify defects reported by customers, submitting results to appropriate teams through tracking system and follow through to resolution.
+ Meet/Review customer enhancements with Product Management team, tracking and following through to resolution.
+ Participate in preparation for product launches.
+ Serve as the subject matter expert regarding all platforms and changes through engagement with management and product owners.
+ Accurate documentation in the appropriate systems such as Salesforce and JIRA
+ Risk Narrative Platform (fraud detection, risk management, financial crime prevention): Errors with searches, give correct steps to the customers.
Qualifications:
+ Bachelor's Degree (in any field) or at least 2nd year college completed (with no back subjects/incomplete units)
+ Open to fresh graduates
+ 1+ year customer service in technical contact center environment or equivalent training.
+ Knowledge of database strategy, basic networks concepts (i.e. DNS, shares, privileges).
+ Advanced Troubleshooting Skills Training.
+ Advanced customer service Training.
+ Experience in handling escalated customer support calls, recognized as being Customer Service / Team Player oriented.
+ Proven customer service skills with excellent written and verbal communication skills.
+ Outstanding presentation and training skills.
+ Ability to work independently and multi-task, handling calls and emails.
+ Self-motivated with a positive attitude. Ability to follow strict guidelines and standard operating procedures a MUST
+ Must ability to work quickly in a fast-paced environment; work well as a team member and work well independently
+ Willing to work on business unit holidays and/or render overtime when necessary
+ Must be in current role for 1 year
+ Must not have received any Disciplinary Action within the past 12 month
+ Must not have any Attendance and Punctuality issues in the past 12 months
+ Must not be enrolled in any Performance Improvement Plan (PIP) for the last 12 months
We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form or please contact .
Criminals may pose as recruiters asking for money or personal information. We never request money or banking details from job applicants. Learn more about spotting and avoiding scams here .
Please read our Candidate Privacy Policy .
We are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law.
USA Job Seekers:
EEO Know Your Rights .
RELX is a global provider of information-based analytics and decision tools for professional and business customers, enabling them to make better decisions, get better results and be more productive.
Our purpose is to benefit society by developing products that help researchers advance scientific knowledge; doctors and nurses improve the lives of patients; lawyers promote the rule of law and achieve justice and fair results for their clients; businesses and governments prevent fraud; consumers access financial services and get fair prices on insurance; and customers learn about markets and complete transactions.
Our purpose guides our actions beyond the products that we develop. It defines us as a company. Every day across RELX our employees are inspired to undertake initiatives that make unique contributions to society and the communities in which we operate.
This advertiser has chosen not to accept applicants from your region.
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6
Customer Support Representative
Manila, Metropolitan Manila
RELX INC
Posted 2 days ago
Job Viewed
Job Description
Provides new and existing customers with the best possible service in relation to billing inquiries, service requests, suggestions and complaints. Resolves customer inquiries and complaints fairly and effectively. Provides product and service information to customers and identifies upselling opportunities to maintain and increase income streams from customer relationships. Recommends and implements programs to support customer needs. Responsibilities are within the Customer Support/Operations Function as a generalist or in a combination of disciplines. Able to follow set instructions and processes to complete work. Identifies the problem and all relevant issues in straightforward situations, assesses each using standard procedures and makes sound decisions. Has prior relevant training or related work experience. Has working knowledge and skills.
Accountabilities:
+ Take calls, chat, and receive concern via emails
+ Will handle the Elsevier account - assists with logins, profile corrections, editing documents
+ Assist with refunds for subscriptions, renewals
+ Technical concerns - login, passwords, basic troubleshooting skills
Qualifications:
+ Bachelor's degree in any field or at least 2 years completed in college with no back subjects/incomplete units.
+ At least 1-2 years BPO/shared service or relevant experience
+ Experience with calls, chat and email support
+ Above average to excellent communication skills
+ Basic knowledge of computer applications and MS Office applications
+ Must ability to work quickly in a fast-paced environment; work well as a team member and work well independently
+ Willing to work on business unit holidays and/or render overtime when necessary
+ Amenable to work in REPH Manila site
+ Must be in current role for 1 year
+ Must not have received any Disciplinary Action within the past 12 months
+ Must not be enrolled in any Performance Improvement Plan (PIP) for the last 12 months
+ Must not have any Attendance and Punctuality issues in the past 12 months
We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form or please contact .
Criminals may pose as recruiters asking for money or personal information. We never request money or banking details from job applicants. Learn more about spotting and avoiding scams here .
Please read our Candidate Privacy Policy .
We are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law.
USA Job Seekers:
EEO Know Your Rights .
RELX is a global provider of information-based analytics and decision tools for professional and business customers, enabling them to make better decisions, get better results and be more productive.
Our purpose is to benefit society by developing products that help researchers advance scientific knowledge; doctors and nurses improve the lives of patients; lawyers promote the rule of law and achieve justice and fair results for their clients; businesses and governments prevent fraud; consumers access financial services and get fair prices on insurance; and customers learn about markets and complete transactions.
Our purpose guides our actions beyond the products that we develop. It defines us as a company. Every day across RELX our employees are inspired to undertake initiatives that make unique contributions to society and the communities in which we operate.
Accountabilities:
+ Take calls, chat, and receive concern via emails
+ Will handle the Elsevier account - assists with logins, profile corrections, editing documents
+ Assist with refunds for subscriptions, renewals
+ Technical concerns - login, passwords, basic troubleshooting skills
Qualifications:
+ Bachelor's degree in any field or at least 2 years completed in college with no back subjects/incomplete units.
+ At least 1-2 years BPO/shared service or relevant experience
+ Experience with calls, chat and email support
+ Above average to excellent communication skills
+ Basic knowledge of computer applications and MS Office applications
+ Must ability to work quickly in a fast-paced environment; work well as a team member and work well independently
+ Willing to work on business unit holidays and/or render overtime when necessary
+ Amenable to work in REPH Manila site
+ Must be in current role for 1 year
+ Must not have received any Disciplinary Action within the past 12 months
+ Must not be enrolled in any Performance Improvement Plan (PIP) for the last 12 months
+ Must not have any Attendance and Punctuality issues in the past 12 months
We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form or please contact .
Criminals may pose as recruiters asking for money or personal information. We never request money or banking details from job applicants. Learn more about spotting and avoiding scams here .
Please read our Candidate Privacy Policy .
We are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law.
USA Job Seekers:
EEO Know Your Rights .
RELX is a global provider of information-based analytics and decision tools for professional and business customers, enabling them to make better decisions, get better results and be more productive.
Our purpose is to benefit society by developing products that help researchers advance scientific knowledge; doctors and nurses improve the lives of patients; lawyers promote the rule of law and achieve justice and fair results for their clients; businesses and governments prevent fraud; consumers access financial services and get fair prices on insurance; and customers learn about markets and complete transactions.
Our purpose guides our actions beyond the products that we develop. It defines us as a company. Every day across RELX our employees are inspired to undertake initiatives that make unique contributions to society and the communities in which we operate.
This advertiser has chosen not to accept applicants from your region.
7
Technical Customer Support Coordinator (Risk Narrative)
Manila, Metropolitan Manila
RELX INC
Posted 2 days ago
Job Viewed
Job Description
Accountabilities:
+ Provide advanced second level support to Frontline Representatives for LexisNexis products.
+ Direct contact with technical and business teams to resolve production issues quickly.
+ Escalate high level customer issues to engineering, development, production support, and product management teams and follow through to resolution.
+ Assist customers with installation/training.
+ Analysis of new product releases/patches, informing Frontline and Premier Representatives on new features, bug fixes, etc.
+ Test, reproduce and identify defects reported by customers, submitting results to appropriate teams through tracking system and follow through to resolution.
+ Meet/Review customer enhancements with Product Management team, tracking and following through to resolution.
+ Participate in preparation for product launches.
+ Serve as the subject matter expert regarding all platforms and changes through engagement with management and product owners.
+ Accurate documentation in the appropriate systems such as Salesforce and JIRA
+ Risk Narrative Platform (fraud detection, risk management, financial crime prevention): Errors with searches, give correct steps to the customers.
Qualifications:
+ Bachelor's Degree (in any field) or at least 2nd year college completed (with no back subjects/incomplete units)
+ Open to fresh graduates
+ 1+ year customer service in technical contact center environment or equivalent training.
+ Knowledge of database strategy, basic networks concepts (i.e. DNS, shares, privileges).
+ Advanced Troubleshooting Skills Training.
+ Advanced customer service Training.
+ Experience in handling escalated customer support calls, recognized as being Customer Service / Team Player oriented.
+ Proven customer service skills with excellent written and verbal communication skills.
+ Outstanding presentation and training skills.
+ Ability to work independently and multi-task, handling calls and emails.
+ Self-motivated with a positive attitude. Ability to follow strict guidelines and standard operating procedures a MUST
+ Must ability to work quickly in a fast-paced environment; work well as a team member and work well independently
+ Willing to work on business unit holidays and/or render overtime when necessary
+ Must be in current role for 1 year
+ Must not have received any Disciplinary Action within the past 12 month
+ Must not have any Attendance and Punctuality issues in the past 12 months
+ Must not be enrolled in any Performance Improvement Plan (PIP) for the last 12 months
We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form or please contact .
Criminals may pose as recruiters asking for money or personal information. We never request money or banking details from job applicants. Learn more about spotting and avoiding scams here .
Please read our Candidate Privacy Policy .
We are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law.
USA Job Seekers:
EEO Know Your Rights .
RELX is a global provider of information-based analytics and decision tools for professional and business customers, enabling them to make better decisions, get better results and be more productive.
Our purpose is to benefit society by developing products that help researchers advance scientific knowledge; doctors and nurses improve the lives of patients; lawyers promote the rule of law and achieve justice and fair results for their clients; businesses and governments prevent fraud; consumers access financial services and get fair prices on insurance; and customers learn about markets and complete transactions.
Our purpose guides our actions beyond the products that we develop. It defines us as a company. Every day across RELX our employees are inspired to undertake initiatives that make unique contributions to society and the communities in which we operate.
+ Provide advanced second level support to Frontline Representatives for LexisNexis products.
+ Direct contact with technical and business teams to resolve production issues quickly.
+ Escalate high level customer issues to engineering, development, production support, and product management teams and follow through to resolution.
+ Assist customers with installation/training.
+ Analysis of new product releases/patches, informing Frontline and Premier Representatives on new features, bug fixes, etc.
+ Test, reproduce and identify defects reported by customers, submitting results to appropriate teams through tracking system and follow through to resolution.
+ Meet/Review customer enhancements with Product Management team, tracking and following through to resolution.
+ Participate in preparation for product launches.
+ Serve as the subject matter expert regarding all platforms and changes through engagement with management and product owners.
+ Accurate documentation in the appropriate systems such as Salesforce and JIRA
+ Risk Narrative Platform (fraud detection, risk management, financial crime prevention): Errors with searches, give correct steps to the customers.
Qualifications:
+ Bachelor's Degree (in any field) or at least 2nd year college completed (with no back subjects/incomplete units)
+ Open to fresh graduates
+ 1+ year customer service in technical contact center environment or equivalent training.
+ Knowledge of database strategy, basic networks concepts (i.e. DNS, shares, privileges).
+ Advanced Troubleshooting Skills Training.
+ Advanced customer service Training.
+ Experience in handling escalated customer support calls, recognized as being Customer Service / Team Player oriented.
+ Proven customer service skills with excellent written and verbal communication skills.
+ Outstanding presentation and training skills.
+ Ability to work independently and multi-task, handling calls and emails.
+ Self-motivated with a positive attitude. Ability to follow strict guidelines and standard operating procedures a MUST
+ Must ability to work quickly in a fast-paced environment; work well as a team member and work well independently
+ Willing to work on business unit holidays and/or render overtime when necessary
+ Must be in current role for 1 year
+ Must not have received any Disciplinary Action within the past 12 month
+ Must not have any Attendance and Punctuality issues in the past 12 months
+ Must not be enrolled in any Performance Improvement Plan (PIP) for the last 12 months
We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form or please contact .
Criminals may pose as recruiters asking for money or personal information. We never request money or banking details from job applicants. Learn more about spotting and avoiding scams here .
Please read our Candidate Privacy Policy .
We are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law.
USA Job Seekers:
EEO Know Your Rights .
RELX is a global provider of information-based analytics and decision tools for professional and business customers, enabling them to make better decisions, get better results and be more productive.
Our purpose is to benefit society by developing products that help researchers advance scientific knowledge; doctors and nurses improve the lives of patients; lawyers promote the rule of law and achieve justice and fair results for their clients; businesses and governments prevent fraud; consumers access financial services and get fair prices on insurance; and customers learn about markets and complete transactions.
Our purpose guides our actions beyond the products that we develop. It defines us as a company. Every day across RELX our employees are inspired to undertake initiatives that make unique contributions to society and the communities in which we operate.
This advertiser has chosen not to accept applicants from your region.
8
Customer Support Representative
Manila, Metropolitan Manila
RELX INC
Posted 2 days ago
Job Viewed
Job Description
Provides new and existing customers with the best possible service in relation to billing inquiries, service requests, suggestions and complaints. Resolves customer inquiries and complaints fairly and effectively. Provides product and service information to customers and identifies upselling opportunities to maintain and increase income streams from customer relationships. Recommends and implements programs to support customer needs. Responsibilities are within the Customer Support/Operations Function as a generalist or in a combination of disciplines. Able to follow set instructions and processes to complete work. Identifies the problem and all relevant issues in straightforward situations, assesses each using standard procedures and makes sound decisions. Has prior relevant training or related work experience. Has working knowledge and skills.
Accountabilities:
+ Take calls, chat, and receive concern via emails
+ Will handle the Elsevier account - assists with logins, profile corrections, editing documents
+ Assist with refunds for subscriptions, renewals
+ Technical concerns - login, passwords, basic troubleshooting skills
Qualifications:
+ Bachelor's degree in any field or at least 2 years completed in college with no back subjects/incomplete units.
+ At least 1-2 years BPO/shared service or relevant experience
+ Experience with calls, chat and email support
+ Above average to excellent communication skills
+ Basic knowledge of computer applications and MS Office applications
+ Must ability to work quickly in a fast-paced environment; work well as a team member and work well independently
+ Willing to work on business unit holidays and/or render overtime when necessary
+ Amenable to work in REPH Manila site
+ Must be in current role for 1 year
+ Must not have received any Disciplinary Action within the past 12 months
+ Must not be enrolled in any Performance Improvement Plan (PIP) for the last 12 months
+ Must not have any Attendance and Punctuality issues in the past 12 months
We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form or please contact .
Criminals may pose as recruiters asking for money or personal information. We never request money or banking details from job applicants. Learn more about spotting and avoiding scams here .
Please read our Candidate Privacy Policy .
We are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law.
USA Job Seekers:
EEO Know Your Rights .
RELX is a global provider of information-based analytics and decision tools for professional and business customers, enabling them to make better decisions, get better results and be more productive.
Our purpose is to benefit society by developing products that help researchers advance scientific knowledge; doctors and nurses improve the lives of patients; lawyers promote the rule of law and achieve justice and fair results for their clients; businesses and governments prevent fraud; consumers access financial services and get fair prices on insurance; and customers learn about markets and complete transactions.
Our purpose guides our actions beyond the products that we develop. It defines us as a company. Every day across RELX our employees are inspired to undertake initiatives that make unique contributions to society and the communities in which we operate.
Accountabilities:
+ Take calls, chat, and receive concern via emails
+ Will handle the Elsevier account - assists with logins, profile corrections, editing documents
+ Assist with refunds for subscriptions, renewals
+ Technical concerns - login, passwords, basic troubleshooting skills
Qualifications:
+ Bachelor's degree in any field or at least 2 years completed in college with no back subjects/incomplete units.
+ At least 1-2 years BPO/shared service or relevant experience
+ Experience with calls, chat and email support
+ Above average to excellent communication skills
+ Basic knowledge of computer applications and MS Office applications
+ Must ability to work quickly in a fast-paced environment; work well as a team member and work well independently
+ Willing to work on business unit holidays and/or render overtime when necessary
+ Amenable to work in REPH Manila site
+ Must be in current role for 1 year
+ Must not have received any Disciplinary Action within the past 12 months
+ Must not be enrolled in any Performance Improvement Plan (PIP) for the last 12 months
+ Must not have any Attendance and Punctuality issues in the past 12 months
We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form or please contact .
Criminals may pose as recruiters asking for money or personal information. We never request money or banking details from job applicants. Learn more about spotting and avoiding scams here .
Please read our Candidate Privacy Policy .
We are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law.
USA Job Seekers:
EEO Know Your Rights .
RELX is a global provider of information-based analytics and decision tools for professional and business customers, enabling them to make better decisions, get better results and be more productive.
Our purpose is to benefit society by developing products that help researchers advance scientific knowledge; doctors and nurses improve the lives of patients; lawyers promote the rule of law and achieve justice and fair results for their clients; businesses and governments prevent fraud; consumers access financial services and get fair prices on insurance; and customers learn about markets and complete transactions.
Our purpose guides our actions beyond the products that we develop. It defines us as a company. Every day across RELX our employees are inspired to undertake initiatives that make unique contributions to society and the communities in which we operate.
This advertiser has chosen not to accept applicants from your region.
9