7,252 Chat Support jobs in the Philippines

What's in it for you?

• Competitive Salary packages
• HMO on the first day
• performance-based incentives
• Allowance
• Bonuses

Job Responsibilities:

• Resolve customer inquiries, concerns, or complaints effectively and escalate issues when necessary to ensure swift resolution.
• Update and maintain accurate records of customer interactions, transactions, and order details in the system.
• Stay updated on company policies, procedures, and services to provide accurate information to customers
• Contribute to a positive and collaborative team environment.
• Perform basic troubleshooting when necessary.

Job Qualifications:

• High school graduates or equivalent, including college undergraduates.
• Prior experience in a related field is desirable but not mandatory.
• Able to work on-site.
• Amenable to attending an on-site interview.

Job Types: Full-time, Fresh graduateSalary: Up to Php30,000.00 per monthBenefits:

• Flexible schedule
• Health insurance
• Life insurance
• Opportunities for promotion
• Paid trainings
• Pay raise
• Company Events

Schedule:

• 8 hour shift
• Day shift
• Night shift

Education:

• At least HS graduate (old or new curriculum)

Supplemental pay types:

• 13th month salary
• Performance bonus

Job Types: Full-time, Permanent, Fresh graduate

Pay: Php18, Php28,000.00 per month

Benefits:

• Company Christmas gift
• Flexible schedule
• Flextime
• Free parking
• Health insurance
• On-site parking
• Opportunities for promotion
• Paid training
• Pay raise
• Promotion to permanent employee

Work Location: In person

RAMP HIRING | PIONEERING ACCOUNT (NO FINAL INTERVIEW)

NO MOCK CALL - NO VERSANT - NO HARVER

Chat Support Role - Start Date: September 22

Full-Time | Onsite – Bridgetowne, Pasig

Join our growing team and experience real career growth and work-life balance.

We are actively hiring for Chat Support , If you have a passion for providing excellent service and are ready to take the next step in your BPO career, this opportunity is for you

Job Description:We are looking for a Customer Service Representative to join our team and provide excellent service to our clients. This is a full-time onsite role based in Bridgetowne, QC

Qualifications:

At least 6 months of BPO/Call Center experience

Must have a Laptop or Desktop for Virtual process

Strong English communication skills (both written and verbal)

Willing to work onsite full-time (not open to working students)

Application Process:

Virtual process available (Online application, assessment, and interview)

Compensation & Benefits:

Earn up to ₱28,000 total salary package

• Night differential, performance bonuses, and incentives
• HMO coverage + dependent benefits
• Paid training + Rice & Complexity Allowance
• Other monetary perks and company benefits

Apply Now

For regular employees, we offer an industry-leading benefits package that includes:

• Competitive Salary
• 13th Month Pay
• HMO with 3 free Beneficiaries on Day One

20% ND Maternity/Paternity Leave

• Opportunity for rapid career growth for Top Performers
• Retirement/Life Insurance for Qualified Staff
• Work-life Balance Processes and Programs

Job Responsibilities:

• Answers phone calls and provides important information/ assistance to clients
• Checks mail, fax, and internet mail to provide customer assistance
• Communicates with customers on the phone or using written correspondence to take care of concerns
• Answer participant questions, , as well as talk to participants to achieve a full understanding of what critical information is being asked.

What are we looking for?

• Open to candidates who completed college no experience required
• Open to High School and Senior High School Graduates with BPO experience
• Excellent to above-average English communication skills
• BPO experience is a plus but not necessary
• Can do onsite work
• Within 25km to 35 km

BE PART OF A GROWING TEAM AND ENJOY WORK-LIFE BALANCE APPLY NOW

Job Types: Full-time, Permanent, Fresh graduate

Pay: Php22, Php30,000.00 per month

Benefits:

• Additional leave
• Company events
• Flexible schedule
• Health insurance
• Life insurance
• On-site parking
• Opportunities for promotion
• Paid training
• Pay raise
• Promotion to permanent employee

Work Location: In person

#BeMore

Do you aspire for a rewarding career that lets you do more and achieve more? Unleash your full potential at work with TDCX, an award-winning and fast-growing BPO company.

Work with the world's most loved brands and be with awesome, diverse people. Be home, belong, and start your journey to #BeMore

Top reasons to work with TDCX

• Competitive remuneration, great perks, and performance incentives.
• Comprehensive medical, insurance, or social security coverage.
• World-class workspaces.
• Engaging activities and recognition programs.
• Strong learning and development plans for your career growth.
• Positive culture for you to #BeMore at work.
• Easy to locate area with direct access to public transport.
• Flexible working arrangements.
• Be coached and mentored by experts in your field.
• Join a global company, winner of hundreds of industry awards.

What is your mission?

As a Customer Service Representative, you will be servicing our customers on various issues through 3 modes of communication such as emails, phone calls, and live chat.

You are also required to perform these job functions:

• Meet customer satisfaction, efficiency metrics, and issue resolution targets, exceed customer expectations, and build customer loyalty
• Propose resolutions and follow up with customers on time and offer recommendations to prevent similar issues raised by the customers from repeating by providing feedback to client
• Provide feedback through various platforms for respective teams (Marketing, Product, QC, etc.) to improve the customer experience

Who are we looking for?

• At least High School Graduate
• With at least 6 months BPO experience supporting chat LOB/channel
• Fluent in English with excellent communication skills, both written and verbal
• Able to solve problems by thinking analytically and creatively
• Typing speed of at least 35 words per minute to ensure complete and accurate recording of consumer issues
• Can work in Ortigas, Pasig City

How to Apply?

Source of Application: Job Boards - Jobstreet

Online

Send us your application through Jobstreet and begin your #BeMore journey virtually Mon-Fri, 9am-5pm via Declare Jobstreet as the source of your application during your interview.

Onsite

Send us your application through Jobstreet and visit our Onsite Recruitment Hub at 21F Robinsons Cyberscape Gamma, Ortigas Pasig City Mon-Fri, 10am-6pm. Declare Jobstreet as the source of your application during your interview.

ID verification may be conducted at any stage of the recruitment process.*

Terms and conditions apply*

Looking For: Chat Support & Booking Associate for SEE Condominiums

Location: Alabang, Muntinlupa City

Job Type: Full-Time and Onsite

Responsibilities:

• Respond to customer inquiries through chat support promptly and professionally.
• Provide accurate information regarding services and company policies.
• Troubleshoot and resolve customer issues efficiently.
• Maintain a positive and helpful attitude while assisting customers.
• Escalate complex issues to the appropriate department when necessary.
• Stay updated on company policies and service updates.

Requirements:

• Previous experience in customer support, chat support, or a related field is preferred.
• Strong written and oral communication skills with excellent grammar and typing speed.
• Ability to multitask and handle multiple chat conversations at once.
• Problem-solving skills with a customer-first mindset.
• Basic computer proficiency and familiarity with chat support tools such as Microsoft Word, Microsoft Excel, Google Docs, Google Sheets, Adobe Acrobat.
• Willingness to work onsite and in shifts, including weekends and holidays.
• MUST be very proficient in English in both written and oral settings.

Kindly submit your resume with the subject line "Chat Support Staff Application" to

We are mass hiring Call Center Agents across our Metro Manila sites Earn Up to 28K Monthly + 30K Sign-On Bonus. Open for applicants with NO BPO EXPERIENCE.

Job Responsibilities:

• Interact with customers via online chat platforms, addressing their inquiries and delivering prompt, accurate information.
• Refer unresolved concerns to the relevant department or supervisor, following company guidelines.
• Keep current with company products, services, policies, and procedures to ensure precise customer assistance.
• Stay updated on industry developments, best practices, and new technologies in customer service and chat support.
• Take part in team meetings, training programs, and performance reviews.

Why Join Us?

• Competitive Salary – Up to 28K
• Exciting 30K Sign-On Bonus
• Flexible shifts – Day, Night, and Graveyard
• Options for Voice and Non-Voice Accounts
• Opportunities in Local and International Accounts

URGENT HIRING Apply today and get hired immediately

Job Types: Full-time, Permanent, Fresh graduate

Pay: Up to Php28,000.00 per month

Benefits:

• Additional leave
• Company events
• Flexible schedule
• Free parking
• Gym membership
• Health insurance
• On-site parking
• Opportunities for promotion
• Paid training
• Pay raise
• Promotion to permanent employee

Work Location: In person

For regular employees, we offer an industry-leading benefits package that includes:

• Competitive Salary
• 13th Month Pay
• HMO with 3 free Beneficiaries on Day One

20% ND Maternity/Paternity Leave

• Opportunity for rapid career growth for Top Performers
• Retirement/Life Insurance for Qualified Staff
• Work-life Balance Processes and Programs

Job Responsibilities:

• Answers phone calls and provides important information/ assistance to clients
• Checks mail, fax, and internet mail to provide customer assistance
• Communicates with customers on the phone or using written correspondence to take care of concerns
• Answer participant questions, , as well as talk to participants to achieve a full understanding of what critical information is being asked.

What are we looking for?

• Open to candidates who completed college no experience required
• Open to High School and Senior High School Graduates with BPO experience
• Excellent to above-average English communication skills
• BPO experience is a plus but not necessary
• Can do onsite work
• Within 25km to 35 km

BE PART OF A GROWING TEAM AND ENJOY WORK-LIFE BALANCE APPLY NOW

Job Types: Full-time, Permanent, Fresh graduate

Pay: Php22, Php30,000.00 per month

Benefits:

• Additional leave
• Company events
• Flexible schedule
• Health insurance
• Life insurance
• On-site parking
• Opportunities for promotion
• Paid training
• Pay raise
• Promotion to permanent employee

Schedule:

• 8 hour shift
• Day shift
• Fixed shift
• Monday to Friday

Supplemental Pay:

• 13th month salary
• Anniversary bonus
• Bonus pay
• Commission pay
• Overtime pay
• Performance bonus
• Quarterly bonus
• Yearly bonus

Work Location: In person

What's in it for you?

• Competitive Salary packages
• HMO on the first day
• performance-based incentives
• Allowance
• Bonuses

Job Responsibilities:

• Provide information and assistance to customers
• Resolve customer complaints and escalate issues as needed
• Maintain accurate records of customer interactions and transactions
• Collaborate with team members and other stakeholders to improve customer service processes

Job Qualifications:

• High school graduates or equivalent, including college undergraduates.
• Prior experience in a related field is desirable but not mandatory.
• Able to work on-site.
• Amenable to attending an on-site interview.

Job Types: Full-time, Fresh graduate

Salary: Up to Php30,000.00 per month

Benefits:

• Flexible schedule
• Health insurance
• Life insurance
• Opportunities for promotion
• Paid trainings
• Pay raise
• Company Events

Schedule:

• 8 hour shift
• Day shift
• Night shift

Supplemental pay types:

• 13th month salary
• Bonus pay

Education:

• At least HS graduate (old or new curriculum)

Schedule:

• 8 hour shift
• Day shift

Supplemental pay types:

• 13th month salary
• Performance bonus

Job Type: Full-time

Pay: Php18, Php26,000.00 per month

Benefits:

• Company events
• Health insurance
• On-site parking
• Opportunities for promotion
• Paid training

Work Location: In person

• Can Start ASAP | Virtual Process | Same day Job offer
• Non-Voice Account
• up to 28k salary offer plus night diff and incentives, HMO
• Must have 6mos bpo exp.
• Willing to work onsite
• Apply now before the month end.