1,790 Technical Support Specialist jobs in the Philippines
Technical Support Specialist
Posted today
Job Viewed
Job Description
Desktop Support Engineer is responsible in repairing, maintaining, and upgrading all hardware and equipment to ensure optimal workstation performance. The person will also troubleshoot problem in a timely and accurate fashion, and provide end-user assistance where required.
Provide investigation, diagnosis, resolution and recovery for hardware/software problems. When unable to resolve, escalate to 2nd level or 3rd level in accordance to Service Desk processes.
Manage service request, software installation, new computer setups, upgrades, etc.
Performs general preventive maintenance tasks on PC, laptops, printers and any other authorized peripheral equipment.
**Qualifications**:
- Must be graduate of Bachelor's Degree or Vocational in any IT Related Course
- **Must be willing to work in Taguig City**:
- Flexible in working schedule
- Open for Project Based Employment good for 1 year RENEWABLE Contract
- Must have at least 1yr experience as Desktop Support (hands on)
Schedule:
- 8 hour shift
Ability to commute/relocate:
- Taguig City: Reliably commute or planning to relocate before starting work (required)
Technical Support Specialist
Posted today
Job Viewed
Job Description
Desktop Support Engineer is responsible in repairing, maintaining, and upgrading all hardware and equipment to ensure optimal workstation performance. The person will also troubleshoot problem in a timely and accurate fashion, and provide end-user assistance where required.
Provide investigation, diagnosis, resolution and recovery for hardware/software problems. When unable to resolve, escalate to 2nd level or 3rd level in accordance to Service Desk processes.
Manage service request, software installation, new computer setups, upgrades, etc.
Performs general preventive maintenance tasks on PC, laptops, printers and any other authorized peripheral equipment.
**Qualifications**:
- Must be graduate of Bachelor's Degree or Vocational in any IT Related Course
- **Must be willing to work in Makati City**:
- Flexible in working schedule
- Open for Project Based Employment good for 1 year RENEWABLE Contract
- Must have at least 1yr experience as Desktop Support (hands on)
Schedule:
- 8 hour shift
Ability to commute/relocate:
- Makati City: Reliably commute or planning to relocate before starting work (required)
Technical Support Specialist
Posted today
Job Viewed
Job Description
- Sorting out customers’ inquiries or requests.
- Ensuring that customers’ requests are managed in an appropriate and timely manner.
- Delivering a high caliber of service in a friendly, confident, and informed manner
**Minimum Hiring Requirements**:
- Must have a 1 year call center experience. (International Account).
- We accept Highschool Graduate or K12 Graduate.
**- Permanent Work From Home Setup anywhere in the Philippines.**
**- Virtual Training.**
***:
- Computer will be provided by the company.
- Remote position (must have functioning home office/space and high-speed internet).
- Amenable to work in rotating shift.
- Salary is up to P28,000
**Benefits**:
- Paid training
- Competitive salary plus allowances
- Leave Credits
- HMO
**Job Types**: Full-time, Permanent
**Salary**: Up to Php28,000.00 per month
**Benefits**:
- Health insurance
- Paid training
- Work from home
Schedule:
- 8 hour shift
- Rotational shift
Supplemental pay types:
- 13th month salary
- Overtime pay
**Experience**:
- call center: 1 year (required)
Technical Support Specialist
Posted today
Job Viewed
Job Description
- Carry out tasks and assignments as required by the project (e.g. source expansion, entity cleanup, data categorization, data coding and analysis).
- Conduct a quality check on researched data and information.
- Prepare reports as required.
- Respond to client communications and concerns in a timely manner.
- Quality & Information Security Management
- Adhere to Infinit-O’s information security policies and carry out its processes and procedures accordingly.
**Requirements**:
- Relevant work experience in Technical Support for SaaS products, and research.
- Ability to read and understand a piece of information and determine its relevance.
- Strong English written and oral communication skills.
- Ability to work independently to conform to tight deadlines and changing processes.
- Well motivated, proactive and driven to achieve objectives.
- Must be analytical, organized, and results-oriented.
- Flexible in terms of work schedule.
Schedule:
- 8 hour shift
Ability to commute/relocate:
- Pasay City: Reliably commute or planning to relocate before starting work (required)
Technical Support Specialist
Posted today
Job Viewed
Job Description
- Sorting out customers’ inquiries or requests.
- Ensuring that customers’ requests are managed in an appropriate and timely manner.
- Delivering a high caliber of service in a friendly, confident, and informed manner
**Minimum Hiring Requirements**:
- Must have a 1 year call center experience. (International Account).
- We accept Highschool Graduate or K12 Graduate.
**- Permanent Work From Home Setup anywhere in the Philippines.**
**- Virtual Training.**
***:
- Computer will be provided by the company.
- Remote position (must have functioning home office/space and high-speed internet).
- Amenable to work in rotating shift.
- Salary is up to P28,000
**Benefits**:
- Paid training
- Competitive salary plus allowances
- Leave Credits
- HMO
**Job Types**: Full-time, Permanent
**Salary**: Up to Php28,000.00 per month
**Benefits**:
- Health insurance
- Paid training
- Work from home
Schedule:
- 8 hour shift
- Rotational shift
Supplemental pay types:
- 13th month salary
- Overtime pay
**Experience**:
- call center: 1 year (required)
Technical Support Specialist
Posted today
Job Viewed
Job Description
- We’re a certified GREAT PLACE TO WORK
- Awarded by HR AISA as a BEST COMPANY to Work for in the Philippines
- We are CCAP and IBPAP registered
**What's in it for you?**
- Above-industry salary package
- Day Shift
- Fixed weekends off
- HMO coverage for you and your dependent/s after one (1) month
- Free lunch every day
- Free coffee every day (latte, americano, or cappuccino) made by our in-house barista
- Subsidized gym membership at Anytime Fitness
- Paid leaves
**_
Key areas of focus will include, but are not limited to:_**
- Initial contact, diagnosis and troubleshooting for inbound customer interactions
- Gathering information to enable incident resolution
- Escalating incidents and problems for resolution as necessary
- Proactive alarm monitoring and impacted stake holder communications
- Providing clear, concise communications to impacted key stake holders during planned/unplanned events
- Data center infrastructure/asset monitoring and access
**_Qualifications:_**
- 2-3 years in a NOC framework with business-to-business relationships
- 2-3 years of experience in an ITIL framework
- Highly competent in providing technical support for ICT and network services
- Strong stakeholder and vendor management skills
- Previous experience in network monitoring, diagnostics and trouble shooting
- Experience in Networks, Hosting, Voice, Security, and Infrastructure (IaaS)
- Experience in large call centre/technical help desk environments would be an advantage
- New Zealand ISP experience
Technical Support Specialist
Posted today
Job Viewed
Job Description
- Sorting out customers’ inquiries or requests.
- Ensuring that customers’ requests are managed in an appropriate and timely manner.
- Delivering a high caliber of service in a friendly, confident, and informed manner
**Minimum Hiring Requirements**:
- Must have a 1 year call center experience. (International Account).
- We accept Highschool Graduate or K12 Graduate.
**- Permanent Work From Home Setup anywhere in the Philippines.**
**- Virtual Training.**
***:
- Computer will be provided by the company.
- Remote position (must have functioning home office/space and high-speed internet).
- Amenable to work in rotating shift.
- Salary is up to P28,000
**Benefits**:
- Paid training
- Competitive salary plus allowances
- Leave Credits
- HMO
**Job Types**: Full-time, Permanent
**Salary**: Up to Php28,000.00 per month
**Benefits**:
- Health insurance
- Paid training
- Work from home
Schedule:
- 8 hour shift
- Rotational shift
Supplemental pay types:
- 13th month salary
- Overtime pay
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Technical Support Specialist
Posted today
Job Viewed
Job Description
Desktop Support Engineer is responsible in repairing, maintaining, and upgrading all hardware and equipment to ensure optimal workstation performance. The person will also troubleshoot problem in a timely and accurate fashion, and provide end-user assistance where required.
Provide investigation, diagnosis, resolution and recovery for hardware/software problems. When unable to resolve, escalate to 2nd level or 3rd level in accordance to Service Desk processes.
Manage service request, software installation, new computer setups, upgrades, etc.
Performs general preventive maintenance tasks on PC, laptops, printers and any other authorized peripheral equipment.
**Qualifications**:
- Must be graduate of Bachelor's Degree or Vocational in any IT Related Course
- **Must be willing to work in Quezon City**:
- Flexible in working schedule
- Open for Project Based Employment good for 1 year RENEWABLE Contract
- Must have at least 1yr experience as Desktop Support (hands on)
Schedule:
- 8 hour shift
Ability to commute/relocate:
- Quezon City: Reliably commute or planning to relocate before starting work (required)
TECHNICAL SUPPORT SPECIALIST
Posted 13 days ago
Job Viewed
Job Description
Overview:
We are seeking a proactive and technically skilled Technical Support Specialist to support our internal IT operations and assist in delivering client-facing technical solutions. This role will work closely under the guidance of our Full-Time IT Lead and will play a key part in supporting our software deployment and maintenance services, particularly around WeSuite applications.
Key Responsibilities:
-
Assist in installing WeSuite applications on client environments, whether on-premises or via 3rd-party IT providers
-
Provision and deploy WeSuite hosted services, including application configuration and environment setup
-
Support application deployment processes and CI/CD workflows
-
Perform pre-deployment testing and validation of applications to ensure readiness
-
Provide technical troubleshooting and support to both internal teams and clients
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Assist in managing internal network configurations and systems as needed
-
Document installation, deployment, and support processes for internal use and client reference
Required Skills and Experience:
-
Proficient in SQL (queries, basic administration, troubleshooting)
-
Experience installing software applications in both hosted and on-prem environments
- Strong understanding of server administration (Windows/Linux), including system configuration, security, and performance tuning
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Familiarity with deployment tools and CI/CD processes
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Strong general knowledge of networking and IT infrastructure (e.g., firewalls, DNS, VPNs, etc.)
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Excellent problem-solving skills and ability to troubleshoot in varied technical environments
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Clear and professional communication skills; experience working in client-facing roles
Preferred but Not Required:
-
Experience with Octopus Deploy is a plus, but not mandatory . A candidate doesnt need to be well-versed in itwe can provide training. The key is familiarity with deployment workflows and CI/CD concepts.
-
Experience with WeSuite applications
-
Familiarity with IT service management tools and ticketing systems
What Were Looking For:
A team player who is detail-oriented, responsive, and comfortable juggling multiple technical priorities in a fast-paced environment. The ideal candidate has a strong technical foundation and enjoys working with clients to implement and support software solutions.
Why Join Us:
Work with a collaborative and supportive team.
Gain experience working with diverse technical environments.
Contribute to building scalable support processes and knowledge management systems.
Working Conditions:
Work setup preferred: Fully Remote
Working Hours: Eastern Timezone, Monday to Friday, must be amenable to shifting schedule
About the Company
Outsource Accelerator is the trusted source for independent information, advisory and expert implementation of Business Process Outsourcing (BPO). We are the #1 Outsourcing Authority, and we offer the worlds leading aggregator marketplace for outsourcing.
We specifically provide the conduit between Philippines outsourcing suppliers and the businesses clients across the globe. We continue to provide world-class talent to help small and medium-sized enterprises successfully build their offshore team in the Philippines.
IT Technical Support Specialist
Posted today
Job Viewed
Job Description
Provide investigation, diagnosis, resolution and recovery for hardware/software problems. When unable to resolve, escalate to 2nd level or 3rd level in accordance to Service Desk processes. Manage service request, software installation, new computer setups, upgrades, etc.
**Qualifications**:
- Must have at least 1y experience in IT Support
- Open for Project based employment (1yr renewable contract)
- Flexible in terms of working schedule (morning, mid and night shift)
- Willing to render OT during weekend/restday if needed
- Must be willing to work in Gateway Business Park, General Trias Cavite
**Job Type**: Fixed term
Contract length: 12 months
Schedule:
- 12 hour shift
- 8 hour shift
Application Question(s):
- Are you willing to work in General Trias Cavite?
**Education**:
- Bachelor's (preferred)
**Experience**:
- IT Support: 1 year (preferred)