6,685 Customer Relations jobs in the Philippines

We're seeking a
detail-oriented, communicative, and organized professional
to join our team full-time. The ideal candidate will provide administrative and creative support across multiple functions, including customer service, marketing, scheduling, and content production. This is a dynamic role that requires strong multitasking skills, excellent communication, and a proactive attitude.

Key Responsibilities:

• Customer Engagement:
  Communicate confidently and persuasively with clients, providing helpful and professional support.
• Office & Scheduling Management:
  Maintain calendars, schedule meetings, and handle daily office and computer-related tasks.
• Task Prioritization:
  Manage multiple responsibilities efficiently and meet deadlines in a fast-paced environment.
• Collaboration:
  Work closely with internal teams to ensure smooth workflows and consistent communication.
• Data Management:
  Input, update, and manage records accurately.
• Content Creation:
  Assist with marketing content such as posts, email campaigns, or digital materials.
• Graphic Design:
  Create simple, on-brand visuals to support marketing and communication efforts.

Qualifications:

• Proven experience in
  customer service, virtual assistance, or administrative support
  .
• Proficiency in
  Microsoft Office
  and
  Google Workspace
  .
• Excellent
  verbal and written communication
  skills with a friendly, professional demeanor.
• Strong
  organizational skills
  and attention to detail.
• Ability to
  prioritize tasks
  and manage time effectively.
• Basic understanding of
  digital marketing
  tools and strategies is a plus.
• Creative mindset with experience in
  content writing
  or
  graphic design
  preferred.

If this sounds like you,
please fill out the application form below
.

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• The
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  is the minimum you'd be comfortable with to get started.
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  preferred rate
  is what you'd like to earn long-term.
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  increases your chances of being selected.

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Bridgetowne Estate, E. Rodriguez Jr. Avenue, Brgy. Ugong Norte, Quezon City, Quezon City, Metro Manila, Philippines

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Section/Unit

OPUS- Security

Job posted on

Oct 17, 2025

Employee Type

Probationary

Experience range (Years)

5 years - 10 years

The Customer Relations & Security Manager is responsible for the overall mall security management. He/she will ensure that the mall customers are safe and delighted while shopping, dining, and enjoying the mall facilities and amenities. He/she will also help achieve customer service excellence of the mall's personnel at all times.

QUALIFICATIONS:

• Candidate must be a Bachelor's degree holder, preferably, a B.S. Criminology graduate.
• Candidate must have extensive work experience in mall or building security management.
• Candidate must have excellent leadership and customer service skills.
• We want smart, honest, and energetic people who love what we do.
• Candidate must be willing to be assigned in Quezon City (OPUS).

About the Role

We are seeking a dynamic and detail-oriented Customer Relations & Retention Specialist with a paralegal background to manage relationships with franchisees and key clients. This role involves handling client communications, resolving disputes, supporting legal documentation, and ensuring long-term partner retention through strategic engagement and negotiation.

Key Responsibilities

• Serve as the main point of contact for franchisees and major clients
• Draft, review, and organize service agreements, contracts, and memos
• Handle escalated customer concerns professionally and efficiently
• Proactively engage with clients to ensure satisfaction and retention
• Lead negotiations for renewals, service issues, and commercial terms
• Coordinate with internal teams (Legal, Sales, QA, Operations) to resolve client concerns
• Track client interactions and performance using CRM systems
• Prepare reports on client retention metrics and relationship health

Qualifications

• Bachelor's degree in Legal Management, Business, Communications, or related field
• Paralegal experience or background in contract review/documentation is strongly preferred
• Minimum 1 year of experience in customer service, client relations, or franchise management
• Strong written and verbal communication skills (English and Filipino)
• Proven negotiation and conflict resolution skills
• Detail-oriented with the ability to draft and manage legal or business documents
• Proficient in Microsoft Office; familiarity with CRM tools is an advantage
• Willing to travel for client visits, franchisee meetings, or events

About the Role

We are hiring a customer-focused Customer Relations & Retention Specialist to ensure strong client satisfaction, manage communications, and maintain long-term partnerships that support company growth.

Key Responsibilities

• Manage day-to-day customer interactions and resolve issues
• Build long-term relationships through excellent service
• Use CRM tools to manage customer data and feedback
• Implement client retention strategies and monitor satisfaction
• Coordinate with internal teams (Sales, QA, Production) to address needs

Qualifications

• Bachelor's degree in Business, Marketing, or Communications
• Minimum 1 year of experience in customer service or account management
• Strong communication and interpersonal skills
• Familiarity with CRM software (if any tool is available) and MS Office
• Willing to travel to meet clients or attend events

Company Description

Experience Abroad helps students and young professionals participate in cultural exchange and international internships. With offices in Florida, USA, and Manila, Philippines, we bring over 18 years of combined experience in guiding interns and trainees toward success in the USA and across the globe. Our mission is to create opportunities for professional growth and cross-cultural understanding, helping participants develop skills and become ambassadors of their countries.

Role Description

We are looking for a Customer Relations & Compliance Officer
to join our team. This is a
full-time hybrid role
based in Makati City, Philippines, with flexible work-from-home arrangements. The role involves ensuring excellent customer support, managing document compliance, and assisting with visa processes.

Key Responsibilities

• Attend to applicant inquiries via email, phone, social media, or in person
• Collect and organize required documents
• Assist in visa processing and application requirements
• Coach applicants in preparation for their visa interviews
• Monitor and track visa appointment schedules

Qualifications

• Bachelor's degree in Business, Management, or related field (fresh graduates are welcome to apply)
• Excellent communication and organizational skills
• Detail-oriented, customer-focused, and proactive
• Ability to multitask in a fast-paced environment

Why Join Us?

• Hybrid work set-up with flexibility
• Be part of a supportive and dynamic team
• Help students and professionals unlock opportunities abroad
• Gain hands-on experience in compliance and customer relations

Interested candidates may send their CV to

Ensure excellent communication and service to clients regarding orders, deliveries, and product transactions

JOB SUMMARY:

The Customer Relations Assistant will be assisting clients primarily in opening deposit or investment accounts, as well as cross-selling the Bank's products and services.

JOB QUALIFICATIONS:

• Candidate must possess at least a Bachelor's/College Degree , Economics, Finance/Accountancy/Banking, Human Resource Management, Business Studies/Administration/Management, Marketing or equivalent.
• No work experience required.
• Fresh graduates and entry-level applicants are encouraged to apply
• Full-Time position(s) available.
• Must be willing to work in Puerto Princesa City.

About the Company:

Fagokho Corporation is the mother company of several multinational brands, including Ramen Nagi, Nagi Izakaya, Hakata Ton-ichi, Tendon Akimitsu, Fatfook, and other Japanese and Asian concepts.

The Customer Relations Officer under the Marketing Department at Ramen Nagi Philippines is responsible for managing customer interactions to strengthen brand loyalty and enhance the overall guest experience. This role involves handling customer inquiries and feedback across various channels, ensuring timely resolution of concerns, and promoting a positive brand image. The Customer Relations Officer also works closely with the marketing team to monitor customer sentiment, support campaigns, and gather insights that help improve service quality and customer engagement, reinforcing Ramen Nagi's commitment to exceptional dining experiences.

• Generate Leads for Z lab Products and Services – from sourcing and turning it into Sales
• Determining customer needs and buying potentials
• Conduct regular telemarketing: Send mail proposals, Client Visit, Product Presentation, and Selling to new and Existing Clients
• Working effectively to expand customer base.
• Provide management with activity and progress reports, customer needs, problems, interests, competitive activities and strategies, and potential for new products and services.
• Developing customer relations by educating the customers about a cosmetics company's services, products, and prices
• Building Strong Relationship with customers
• Handling Customer Complaints, making resolutions

Qualifications:

Maximum Education: Candidate must possess at least a Bachelor's / College Degree, Business Studies/Administration/Management, Medical Science, Marketing, or Equivalent.

Work Experience: With at least 3 years proven record of work experience as a medical representative or as a sales executive