1,571 Customer Relations jobs in the Philippines
Customer Relations Assistant
Manila, Metropolitan Manila
Metropolitan Medical Center
Posted today
Job Viewed
Job Description
**JOB SUMMARY**
Attends to all internal and external customer inquiries and concerns from all medium.
**KEY RESULT AREAS**:
**1. **Customer Handling**
- Endorses to concerned department customer inquiries to ensure correct feedback is provided.
**2. **Resolve Customer Complaints**
- Handles customer complaints in a timely and proper manner.
- Escalates the issue immediately to immediate superior if cannot be resolved.
**3. **Administration**
- Provides updated information to customer (hospital services & packages, rate, doctors’ schedule, etc).
- Serves as the key person during emergencies.
- Monitors customer feedback form.
- Operates efficiently the existing communication system - telephone, switchboard and public address (PA).
**4. **Others**
- Performs other tasks that may be assigned from time to time.
**BASIC QUALIFICATION/S**:
- _Must be a graduate of a 4 -year related course_
- _Has good communication skills_
- _Preferably with 1 year of working experience in the same field._
- _Fresh graduates are also welcome to apply._
- _High attention to detail and excellent analytical skills._
- _Chinese-Speaking is an advantage (Mandarin, Fukien)_
**Job Types**: Full-time, Permanent
Schedule:
- 8 hour shift
- Shift system
**Experience**:
- Customer Service: 1 year (required)
Shift availability:
- Night Shift (preferred)
- Day Shift (preferred)
- Overnight Shift (preferred)
Attends to all internal and external customer inquiries and concerns from all medium.
**KEY RESULT AREAS**:
**1. **Customer Handling**
- Endorses to concerned department customer inquiries to ensure correct feedback is provided.
**2. **Resolve Customer Complaints**
- Handles customer complaints in a timely and proper manner.
- Escalates the issue immediately to immediate superior if cannot be resolved.
**3. **Administration**
- Provides updated information to customer (hospital services & packages, rate, doctors’ schedule, etc).
- Serves as the key person during emergencies.
- Monitors customer feedback form.
- Operates efficiently the existing communication system - telephone, switchboard and public address (PA).
**4. **Others**
- Performs other tasks that may be assigned from time to time.
**BASIC QUALIFICATION/S**:
- _Must be a graduate of a 4 -year related course_
- _Has good communication skills_
- _Preferably with 1 year of working experience in the same field._
- _Fresh graduates are also welcome to apply._
- _High attention to detail and excellent analytical skills._
- _Chinese-Speaking is an advantage (Mandarin, Fukien)_
**Job Types**: Full-time, Permanent
Schedule:
- 8 hour shift
- Shift system
**Experience**:
- Customer Service: 1 year (required)
Shift availability:
- Night Shift (preferred)
- Day Shift (preferred)
- Overnight Shift (preferred)
This advertiser has chosen not to accept applicants from your region.
0
Customer Relations Services
SM SUPERMALLS
Posted today
Job Viewed
Job Description
The
- **Customer Relations Services Representative** supports the CRS Manager in the implementation of the plans and programs of the CRS department in creating a pleasant atmosphere in the mall by ensuring the safety, security, and well-being of the customers, tenants, and employees.- Supervises security during promotional events.
- Investigates security incident; identifies and recommends appropriate actions for the removal of all potential threats and hazards, which may cause accidents, injury, or loss of life and property of customers, employees, and the company.
- Monitors efficiency level of security personnel by inspecting security posts regularly.
- Conducts guard mounting.
- Coordinates with Mall Operations and mediates complaints raised by customers, tenants, and employees.
- Regularly checks and monitors traffic and parking situation.
- Represents the CRS Manger in any meetings or functions in the absence of the latter.
- Reports violations of SCMC rules and regulations committed by SCMC employees, contractual or agency personnel, and tenants.
- Checks completeness and correctness of guards’ Daily Time Records and ETMS.
- Performs other tasks as directed by the CRS Manager or the Division Head.
REQUIREMENT
**Educational Requirements**:
- Graduate of any four-year course, protective services and management or equivalent.
**Experience Requirements**:
- With at least a year experience specializing in security, protective services or equivalent;
- Has knowledge in safety and security policies and procedures, investigation, reporting, and customer handling.- POSITION LEVEL
- Rank and File- WORK TYPE
- Full-time- YEARS OF EXPERIENCE
- 1- EDUCATION LEVEL
- College graduate- SEARCH TAGS
- CITY
- TUGUEGARAO CITY, CAGAYAN
- PROVINCE
- CAGAYAN
- **Customer Relations Services Representative** supports the CRS Manager in the implementation of the plans and programs of the CRS department in creating a pleasant atmosphere in the mall by ensuring the safety, security, and well-being of the customers, tenants, and employees.- Supervises security during promotional events.
- Investigates security incident; identifies and recommends appropriate actions for the removal of all potential threats and hazards, which may cause accidents, injury, or loss of life and property of customers, employees, and the company.
- Monitors efficiency level of security personnel by inspecting security posts regularly.
- Conducts guard mounting.
- Coordinates with Mall Operations and mediates complaints raised by customers, tenants, and employees.
- Regularly checks and monitors traffic and parking situation.
- Represents the CRS Manger in any meetings or functions in the absence of the latter.
- Reports violations of SCMC rules and regulations committed by SCMC employees, contractual or agency personnel, and tenants.
- Checks completeness and correctness of guards’ Daily Time Records and ETMS.
- Performs other tasks as directed by the CRS Manager or the Division Head.
REQUIREMENT
**Educational Requirements**:
- Graduate of any four-year course, protective services and management or equivalent.
**Experience Requirements**:
- With at least a year experience specializing in security, protective services or equivalent;
- Has knowledge in safety and security policies and procedures, investigation, reporting, and customer handling.- POSITION LEVEL
- Rank and File- WORK TYPE
- Full-time- YEARS OF EXPERIENCE
- 1- EDUCATION LEVEL
- College graduate- SEARCH TAGS
- CITY
- TUGUEGARAO CITY, CAGAYAN
- PROVINCE
- CAGAYAN
This advertiser has chosen not to accept applicants from your region.
1
Customer Relations Assistant
Pasig, Palawan
Mida Food Distributors Inc.
Posted today
Job Viewed
Job Description
**Duties**:
Answers phone and take orders from customers.
Document customer's orders (Sales Order, Sales Invoice) properly.
Retrieve customer information, stock status information, the status of purchase orders and to make changes on customer purchase orders. Ensures that correct codes are used for retrieving and inputting information.
Contact customers if an item is out of stock to determine a resolution.
Answers questions of customers regarding our products and usage.
Address problem on orders and customer complaints.
Coordinates on Sales, R&D and Operations regarding processed items, developmental products and product allocation.
Recommends and directs product substitution.
Monitor inventory status of critical items.
Turn
- over documents smoothly (invoices, credit memo, return slips).
Prepare daily sales report.
A graduate of any business or management degree preferably in sales and marketing or equivalent;
Strong analytical and planning skills;
Good communication and presentation skills;
Excellent problem-solving skills;
Full
- time position available
Willing to be assigned in Jentec, Manggahan, Pasig City
Answers phone and take orders from customers.
Document customer's orders (Sales Order, Sales Invoice) properly.
Retrieve customer information, stock status information, the status of purchase orders and to make changes on customer purchase orders. Ensures that correct codes are used for retrieving and inputting information.
Contact customers if an item is out of stock to determine a resolution.
Answers questions of customers regarding our products and usage.
Address problem on orders and customer complaints.
Coordinates on Sales, R&D and Operations regarding processed items, developmental products and product allocation.
Recommends and directs product substitution.
Monitor inventory status of critical items.
Turn
- over documents smoothly (invoices, credit memo, return slips).
Prepare daily sales report.
A graduate of any business or management degree preferably in sales and marketing or equivalent;
Strong analytical and planning skills;
Good communication and presentation skills;
Excellent problem-solving skills;
Full
- time position available
Willing to be assigned in Jentec, Manggahan, Pasig City
This advertiser has chosen not to accept applicants from your region.
2
Customer Relations Service Manager
National Capital Region, National Capital Region
WalterMart Shopping Center
Posted 24 days ago
Job Viewed
Job Description
Multi-Mall Security Oversight
-Provide strategic guidance and operational support to the security teams across all 25 mall branches, ensuring adherence to established security policies, procedures, and best practices. br>
Guard Force Management (Oversight)
-Oversee the performance, training, and deployment of the 209 guard force personnel across all malls, working closely with on-site security managers and HR to ensure adequate staffing levels and competency.
ERT Quick Response Leadership
-Act as the central point of contact and leader for the quick response to all Emergency Response Team (ERT) related issues across all malls. This includes developing protocols, coordinating resources, and ensuring timely and effective intervention.
Incident Management (Multi-Mall Coordination
-Monitor and support the management of security incidents across all malls, providing guidance and resources as needed.
Critical Incident Management & Escalation
-For critical incidents, take a central role in coordinating the initial response, escalating to the CRS Head and relevant Head Office department heads, and providing ongoing support to the affected mall to facilitate rapid resumption of operations.
Policy & SOP Review & Development
-Lead the review, update, and development of standardized security policies, Standard Operating Procedures (SOPs), and emergency response protocols across all mall branches.
Cost Management (Central Oversight
-Develop and manage the security budget for all 25 malls, ensuring cost-effective resource allocation and adherence to budgetary guidelines.
Security Agency Management
-Oversee the performance and contracts of security agencies providing guard force services, ensuring compliance with service level agreements and identifying opportunities for optimization.
Training & Development (Central Oversight
-Oversee the development and delivery of consistent security and ERT training programs for all security personnel and relevant staff from other departments across all malls.
SME (Subject Matter Expert) for Security Operations
-Act as the central point of expertise for all security-related matters, providing guidance and support to mall security teams and other departments.
Communication & Liaison
-Serve as a key communication point between Head Office and the security teams at each mall, as well as with relevant external agencies on multi-mall security matters.
Technology & Resource Management (Central Support
-Evaluate and recommend security technologies and resources that can be implemented across multiple malls to enhance efficiency and effectiveness.
-Provide strategic guidance and operational support to the security teams across all 25 mall branches, ensuring adherence to established security policies, procedures, and best practices. br>
Guard Force Management (Oversight)
-Oversee the performance, training, and deployment of the 209 guard force personnel across all malls, working closely with on-site security managers and HR to ensure adequate staffing levels and competency.
ERT Quick Response Leadership
-Act as the central point of contact and leader for the quick response to all Emergency Response Team (ERT) related issues across all malls. This includes developing protocols, coordinating resources, and ensuring timely and effective intervention.
Incident Management (Multi-Mall Coordination
-Monitor and support the management of security incidents across all malls, providing guidance and resources as needed.
Critical Incident Management & Escalation
-For critical incidents, take a central role in coordinating the initial response, escalating to the CRS Head and relevant Head Office department heads, and providing ongoing support to the affected mall to facilitate rapid resumption of operations.
Policy & SOP Review & Development
-Lead the review, update, and development of standardized security policies, Standard Operating Procedures (SOPs), and emergency response protocols across all mall branches.
Cost Management (Central Oversight
-Develop and manage the security budget for all 25 malls, ensuring cost-effective resource allocation and adherence to budgetary guidelines.
Security Agency Management
-Oversee the performance and contracts of security agencies providing guard force services, ensuring compliance with service level agreements and identifying opportunities for optimization.
Training & Development (Central Oversight
-Oversee the development and delivery of consistent security and ERT training programs for all security personnel and relevant staff from other departments across all malls.
SME (Subject Matter Expert) for Security Operations
-Act as the central point of expertise for all security-related matters, providing guidance and support to mall security teams and other departments.
Communication & Liaison
-Serve as a key communication point between Head Office and the security teams at each mall, as well as with relevant external agencies on multi-mall security matters.
Technology & Resource Management (Central Support
-Evaluate and recommend security technologies and resources that can be implemented across multiple malls to enhance efficiency and effectiveness.
This advertiser has chosen not to accept applicants from your region.
3
Customer Relations Officer - Urgent Hiring
Mabalacat, Pampanga
HMR Retail Haus
Posted today
Job Viewed
Job Description
**JOB DESCRIPTIONS**:
- Generate sales leads
- Identify and assess customers’ needs to achieve satisfaction
- Build sustainable relationships and trust with customer accounts through open and interactive communication
- Provide accurate, valid and complete information by using the right methods/tools
- Meet personal/customer service team sales targets and call handling quotas
- Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
- Keep records of customer interactions, process customer accounts and file documents
- Follow communication procedures, guidelines and policies
- Take the extra mile to engage customers
**Required Education, Skills, and Qualifications**
- Proven customer support experience or experience as a client service representative
- Track record of over-achieving quota
- Strong phone contact handling skills and active listening
- Customer orientation and ability to adapt/respond to different types of characters
- Excellent communication and presentation skills
- Ability to multi-task, prioritize, and manage time effectively
- At least High school graduate
- Willing to be assigned in HMR Mabalacat Store.
**Job Types**: Full-time, Permanent
**Benefits**:
- Employee discount
- Health insurance
- Life insurance
- Opportunities for promotion
Schedule:
- 8 hour shift
Supplemental Pay:
- 13th month salary
**Experience**:
- Customer service: 3 years (preferred)
- Social media management: 3 years (preferred)
- Microsoft Excel: 3 years (preferred)
- retail industry: 3 years (preferred)
- Generate sales leads
- Identify and assess customers’ needs to achieve satisfaction
- Build sustainable relationships and trust with customer accounts through open and interactive communication
- Provide accurate, valid and complete information by using the right methods/tools
- Meet personal/customer service team sales targets and call handling quotas
- Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
- Keep records of customer interactions, process customer accounts and file documents
- Follow communication procedures, guidelines and policies
- Take the extra mile to engage customers
**Required Education, Skills, and Qualifications**
- Proven customer support experience or experience as a client service representative
- Track record of over-achieving quota
- Strong phone contact handling skills and active listening
- Customer orientation and ability to adapt/respond to different types of characters
- Excellent communication and presentation skills
- Ability to multi-task, prioritize, and manage time effectively
- At least High school graduate
- Willing to be assigned in HMR Mabalacat Store.
**Job Types**: Full-time, Permanent
**Benefits**:
- Employee discount
- Health insurance
- Life insurance
- Opportunities for promotion
Schedule:
- 8 hour shift
Supplemental Pay:
- 13th month salary
**Experience**:
- Customer service: 3 years (preferred)
- Social media management: 3 years (preferred)
- Microsoft Excel: 3 years (preferred)
- retail industry: 3 years (preferred)
This advertiser has chosen not to accept applicants from your region.
4
Associate, Customer Relations - Philippines Based Role
1631 Taguig, National Capital Region
Black Pearl Consult
Posted 511 days ago
Job Viewed
Job Description
About the Role
A leading developer in the Philippines is seeking a passionate and customer-centric Associate, Customer Relations to join their growing team. In this role, you will be the primary point of contact for homeowners (vecinos) and play a vital role in building strong relationships, ensuring their satisfaction, and resolving any concerns they may have.
Responsibilities
Account Management: Be the main point of contact for vecinos, fostering open communication to build trust and long-term relationships.Address vecino inquiries, requests, and complaints through various channels, including email, phone, and in-person meetings.Manage accounts from the turnover of signed Contract to Sell (CTS) and pre-signed Deeds of Acceptance (DOAs) to the final delivery of the property title in the vecino's name.Cultivate strong relationships with key stakeholders to ensure timely delivery of the property according to specifications and quality standards.Provide quarterly updates on project progress to vecinos.Act as a liaison between vecinos and internal teams to resolve any issues efficiently.Ensure all communications comply with company standards, procedures, guidelines, and policies.Maintain accurate and up-to-date records in databases, goal trackers, and other monitoring systems for improved team efficiency and evaluation.Submit reports to the Team Lead as required. Collection Support: Collaborate with the collection support group to ensure annual collection targets are met.Facilitate communication between vecinos and the collection support group regarding their bank loan application status.Proactively identify and reach out to accounts with delinquent payments, unresponsiveness, or non-compliance with requirements.RequirementsQualifications
Bachelor's degree in Business Administration, Customer Service, or a related field (preferred)Minimum of 1 year of experience in customer service or account managementExcellent communication, interpersonal, and relationship-building skillsStrong problem-solving and conflict resolution skillsHighly organized and detail-oriented with a commitment to accuracyProficiency in Microsoft Office Suite (Word, Excel, PowerPoint)Ability to work independently and as part of a teamPositive attitude and a passion for providing exceptional customer serviceWhy Join Us
At this leading developer, you will have the opportunity to make a positive impact on people's lives by ensuring a smooth and positive experience for homeowners. You will work in a supportive environment with a team committed to building vibrant communities and exceeding customer expectations.
To view other vacancies we have, please check our website (
and follow us on our social media accounts -LinkedIn / Facebook / Twitter / Instagram
Disclaimer: Black Pearl will never ask for money or any form to charge our candidates just to process or consider their application for any of our available vacancies. If you happen to receive such request from any members of our staff or other individuals claiming to be part of Black Pearl, please do call our office at +9712 622 55 03 or drop us a message on our website -
This advertiser has chosen not to accept applicants from your region.
5
Customer Relations Associate - Voice & Non-Voice Support
CALDWELL COMMUNICATIONS
Posted 17 days ago
Job Viewed
Job Description
READY TO START YOUR CAREER ASAP? SECURE YOUR SPOT NOW AND MOVE TO THE FRONT OF THE LINE!
br>We’re hiring Customer Service Representative for our voice and non-voice accounts. This is a great opportunity for fresh graduates and career shifters looking to build a long-term career in the call center/customer service industry. < r>
Responsibilities:
* Provide professional customer support via chat or phone
* Assist clients with billing concerns, technical support, and service inquiries
* Document customer interactions with accuracy
* Follow standard operating procedures and meet quality standards
* Work collaboratively in a team-focused environment
Qualifications:
* At least 18 years old
* Graduate of High School (Old Curriculum), Senior High School, or ALS
* No BPO experience required
* Strong English communication skills (written and verbal)
* Detail-oriented with good typing and multitasking skills
* Willing to work onsite
* Amenable to shifting schedules including weekends and holidays
Perks You'll Enjoy:
* Monthly salary: PHP 17,500 to PHP 28,000 (depending on account and experience)
* Night differential pay
* Paid leaves, holiday pay, and overtime pay
* Government-mandated benefits and 13th month pay
* Opportunities for internal promotions and career growth
Why Apply?
* Fresher-friendly, no prior BPO experience needed
* Immediate hiring for non-voice and voice accounts
* Competitive pay and full benefits
* Opportunities for advancement in a leading global BPO
* Located in a central and accessible location
Further details will be discussed during the interview. We have limited job offers available here!
APPLY TODAY to secure your slot.
br>We’re hiring Customer Service Representative for our voice and non-voice accounts. This is a great opportunity for fresh graduates and career shifters looking to build a long-term career in the call center/customer service industry. < r>
Responsibilities:
* Provide professional customer support via chat or phone
* Assist clients with billing concerns, technical support, and service inquiries
* Document customer interactions with accuracy
* Follow standard operating procedures and meet quality standards
* Work collaboratively in a team-focused environment
Qualifications:
* At least 18 years old
* Graduate of High School (Old Curriculum), Senior High School, or ALS
* No BPO experience required
* Strong English communication skills (written and verbal)
* Detail-oriented with good typing and multitasking skills
* Willing to work onsite
* Amenable to shifting schedules including weekends and holidays
Perks You'll Enjoy:
* Monthly salary: PHP 17,500 to PHP 28,000 (depending on account and experience)
* Night differential pay
* Paid leaves, holiday pay, and overtime pay
* Government-mandated benefits and 13th month pay
* Opportunities for internal promotions and career growth
Why Apply?
* Fresher-friendly, no prior BPO experience needed
* Immediate hiring for non-voice and voice accounts
* Competitive pay and full benefits
* Opportunities for advancement in a leading global BPO
* Located in a central and accessible location
Further details will be discussed during the interview. We have limited job offers available here!
APPLY TODAY to secure your slot.
This advertiser has chosen not to accept applicants from your region.
Be The First To Know
About the latest Customer relations Jobs in Philippines !
6
Amazon Account Management
Cebu, Cebu
DRM Inc.
Posted 2 days ago
Job Viewed
Job Description
JOB TYPE: Full-time
WORK LOCATION: Cebu br>WORK SCHEDULE: Night shift
JOB DESCRIPTION:
We are looking for a results-driven professional who is passionate about navigating the intricacies of Amazon Seller
Central and maximizing market performance. The ideal candidate must utilize your expertise in Amazon’s < r>ecosystem and marketplace dynamics to optimize product listings, drive sales, and maximize profitability.
QUALIFICATIONS:
● Oversee and manage accounts for multiple regional marketplaces. < r>● Develop and implement strategies to optimize product listings, enhance visibility, and drive sales on < r>Amazon platforms.
● Coordinate and collaborate with external partners, such as Amazon Seller Support and agencies, to ensure < r>smooth operations and resolve issues promptly.
● Analyze and interpret data to drive informed decisions and achieve sales targets across all Amazon < r>marketplaces.
● Stay up-to-date with Amazon policies, trends, and best practices to ensure compliance and competitive < r>positioning in the online marketplace.
● Utilize Amazon-specific tools and software for efficient account management and to enhance operational < r>effectiveness.
● Collaborate with cross-functional teams to align Amazon strategies with company goals and initiatives. < r>● Conduct regular performance analysis, derive insights, and make recommendations for continuous < r>improvement.
● Monitor and address customer feedback, product reviews, and ratings to maintain a positive brand image < r>and customer satisfaction.
● Implement strong inventory management practices to ensure adequate stock levels and minimize < r>fulfillment issues.
● Drive promotional and advertising strategies to increase product awareness, traffic, and sales on the < r>Amazon platform.
● Stay informed about industry trends and the competitive landscape to identify new growth opportunities < r>and potential areas of improvement.
ESSENTIAL REQUIREMENTS:
● Bachelor’s degree in business administration, management, or a related field.
● In-depth knowledge of Amazon-specific tools and software for account management and optimization. < r>● Strong analytical skills with the ability to interpret data and derive actionable insights. < r>● Excellent communication and relationship management skills < r>● Solid understanding of eCommerce trends, algorithms, and best practices, particularly within the Amazon < r>ecosystem.
● Leadership potential with the ability to collaborate with cross-functional teams.
WORK LOCATION: Cebu br>WORK SCHEDULE: Night shift
JOB DESCRIPTION:
We are looking for a results-driven professional who is passionate about navigating the intricacies of Amazon Seller
Central and maximizing market performance. The ideal candidate must utilize your expertise in Amazon’s < r>ecosystem and marketplace dynamics to optimize product listings, drive sales, and maximize profitability.
QUALIFICATIONS:
● Oversee and manage accounts for multiple regional marketplaces. < r>● Develop and implement strategies to optimize product listings, enhance visibility, and drive sales on < r>Amazon platforms.
● Coordinate and collaborate with external partners, such as Amazon Seller Support and agencies, to ensure < r>smooth operations and resolve issues promptly.
● Analyze and interpret data to drive informed decisions and achieve sales targets across all Amazon < r>marketplaces.
● Stay up-to-date with Amazon policies, trends, and best practices to ensure compliance and competitive < r>positioning in the online marketplace.
● Utilize Amazon-specific tools and software for efficient account management and to enhance operational < r>effectiveness.
● Collaborate with cross-functional teams to align Amazon strategies with company goals and initiatives. < r>● Conduct regular performance analysis, derive insights, and make recommendations for continuous < r>improvement.
● Monitor and address customer feedback, product reviews, and ratings to maintain a positive brand image < r>and customer satisfaction.
● Implement strong inventory management practices to ensure adequate stock levels and minimize < r>fulfillment issues.
● Drive promotional and advertising strategies to increase product awareness, traffic, and sales on the < r>Amazon platform.
● Stay informed about industry trends and the competitive landscape to identify new growth opportunities < r>and potential areas of improvement.
ESSENTIAL REQUIREMENTS:
● Bachelor’s degree in business administration, management, or a related field.
● In-depth knowledge of Amazon-specific tools and software for account management and optimization. < r>● Strong analytical skills with the ability to interpret data and derive actionable insights. < r>● Excellent communication and relationship management skills < r>● Solid understanding of eCommerce trends, algorithms, and best practices, particularly within the Amazon < r>ecosystem.
● Leadership potential with the ability to collaborate with cross-functional teams.
This advertiser has chosen not to accept applicants from your region.
7
Amazon Account Management
Cebu, Cebu
Resource Management
Posted 8 days ago
Job Viewed
Job Description
EMPLOYMENT TYPE: Full-time
WORK LOCATION: Cebu br>WORK SCHEDULE: Night shift
JOB DESCRIPTION:
We are looking for a results-driven professional who is passionate about navigating the intricacies of Amazon Seller Central and maximizing market performance. The ideal candidate must utilize your expertise in Amazon’s ecosystem and marketplace dynamics to optimize product listings, drive sales, and maximize profitability. < r>
QUALIFICATIONS:
● Oversee and manage accounts for multiple regional marketplaces. < r>● Develop and implement strategies to optimize product listings, enhance visibility, and drive sales on Amazon platforms. < r>● Coordinate and collaborate with external partners, such as Amazon Seller Support and agencies, to ensure smooth operations and resolve issues promptly. < r>● Analyze and interpret data to drive informed decisions and achieve sales targets across all Amazon marketplaces. < r>● Stay up-to-date with Amazon policies, trends, and best practices to ensure compliance and competitive positioning in the online marketplace. < r>● Utilize Amazon-specific tools and software for efficient account management and to enhance operational effectiveness. < r>● Collaborate with cross-functional teams to align Amazon strategies with company goals and initiatives. < r>● Conduct regular performance analysis, derive insights, and make recommendations for continuous improvement. < r>● Monitor and address customer feedback, product reviews, and ratings to maintain a positive brand image and customer satisfaction. < r>● Implement strong inventory management practices to ensure adequate stock levels and minimize fulfillment issues. < r>● Drive promotional and advertising strategies to increase product awareness, traffic, and sales on the Amazon platform. < r>● Stay informed about industry trends and the competitive landscape to identify new growth opportunities and potential areas of improvement. < r>
ESSENTIAL REQUIREMENTS:
● Bachelor’s degree in business administration, management, or a related field.
● In-depth knowledge of Amazon-specific tools and software for account management and optimization. < r>● Strong analytical skills with the ability to interpret data and derive actionable insights. < r>● Excellent communication and relationship management skills < r>● Solid understanding of eCommerce trends, algorithms, and best practices, particularly within the Amazon ecosystem. < r>● Leadership potential with the ability to collaborate with cross-functional teams.
WORK LOCATION: Cebu br>WORK SCHEDULE: Night shift
JOB DESCRIPTION:
We are looking for a results-driven professional who is passionate about navigating the intricacies of Amazon Seller Central and maximizing market performance. The ideal candidate must utilize your expertise in Amazon’s ecosystem and marketplace dynamics to optimize product listings, drive sales, and maximize profitability. < r>
QUALIFICATIONS:
● Oversee and manage accounts for multiple regional marketplaces. < r>● Develop and implement strategies to optimize product listings, enhance visibility, and drive sales on Amazon platforms. < r>● Coordinate and collaborate with external partners, such as Amazon Seller Support and agencies, to ensure smooth operations and resolve issues promptly. < r>● Analyze and interpret data to drive informed decisions and achieve sales targets across all Amazon marketplaces. < r>● Stay up-to-date with Amazon policies, trends, and best practices to ensure compliance and competitive positioning in the online marketplace. < r>● Utilize Amazon-specific tools and software for efficient account management and to enhance operational effectiveness. < r>● Collaborate with cross-functional teams to align Amazon strategies with company goals and initiatives. < r>● Conduct regular performance analysis, derive insights, and make recommendations for continuous improvement. < r>● Monitor and address customer feedback, product reviews, and ratings to maintain a positive brand image and customer satisfaction. < r>● Implement strong inventory management practices to ensure adequate stock levels and minimize fulfillment issues. < r>● Drive promotional and advertising strategies to increase product awareness, traffic, and sales on the Amazon platform. < r>● Stay informed about industry trends and the competitive landscape to identify new growth opportunities and potential areas of improvement. < r>
ESSENTIAL REQUIREMENTS:
● Bachelor’s degree in business administration, management, or a related field.
● In-depth knowledge of Amazon-specific tools and software for account management and optimization. < r>● Strong analytical skills with the ability to interpret data and derive actionable insights. < r>● Excellent communication and relationship management skills < r>● Solid understanding of eCommerce trends, algorithms, and best practices, particularly within the Amazon ecosystem. < r>● Leadership potential with the ability to collaborate with cross-functional teams.
This advertiser has chosen not to accept applicants from your region.
8
Account Management Specialist
National Capital Region, National Capital Region
Circa Logica Group
Posted 11 days ago
Job Viewed
Job Description
Job Summary: This position’s primary responsibilities are to provide support in Account Management and Pricing Operations activities, to help manage online market research projects and to reach goals for the Sales Team in the geographic region assigned. This includes, but is not limited to: understanding client needs, developing and delivering bid proposals, handling RFQs successfully, providing assistance in managing accounts and projects, working closely and communicating effectively with the members of the Client Services & Ops Team to meet monthly, quarterly, and annual sales targets.
br>Qualifications:
- Must be amenable to work for a Hybrid Setup
- Willing to work the night shift (US hours)
- Minimum of 2 years of experience in sales or account management
- Open to applicants from any sales background
br>Qualifications:
- Must be amenable to work for a Hybrid Setup
- Willing to work the night shift (US hours)
- Minimum of 2 years of experience in sales or account management
- Open to applicants from any sales background
This advertiser has chosen not to accept applicants from your region.
9