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About This Role

The Optimization Strategy Consultant drives the execution of optimization, recommendations, and personalization initiatives from concept through delivery, ensuring that each initiative measurably improves user experience and business outcomes. This role combines deep analytical understanding with strategic planning to design experiments, oversee their implementation, interpret results, and guide actionable improvements. Working closely with data analysts, developers, and client stakeholders, the consultant ensures that insights are translated into impactful recommendations and that CX optimization efforts maintain the highest standards of rigor, accuracy, and value.

Come Work for Monetate

At Monetate, we're shaping the future of digital experiences. As the leading personalization platform, we empower global brands to deliver tailored interactions that drive loyalty and growth. We offer 1:1 personalization at scale, leveraging real-time behavioral and contextual data across web, mobile, email, and in-store channels. Join our fully remote, global team of innovative professionals and help us redefine personalization and experimentation. Visit to learn more.

What You'll Do

• Lead the design and execution of optimization initiatives, ensuring proper setup, measurement, and analytics configuration.
• Synthesize complex quantitative findings into clear, actionable insights that guide client decision-making and shape future experience strategies.
• Partner with customer stakeholders to develop robust hypotheses, select KPIs, and apply advanced statistical methods for reliable interpretation.
• Monitor and optimize experiment performance, making real-time tactical adjustments to maximize outcomes.
• Mentor and advise analysts, promoting best practices in analytical rigor, documentation, and repeatability.
• Serve as the primary liaison between internal teams and client stakeholders, delivering reports, leading strategy sessions, and facilitating training on features, methods, and optimization concepts.
• Continuously refine optimization processes to ensure alignment with industry best practices and evolving client goals.

What You'll Need

• 2–4 years in data analysis, digital marketing analytics, or optimization/testing environments
• Bachelor's degree in Mathematics, Economics, Engineering, or Data Science, or related field (or equivalent experience)
• Able to define SQL query requirements and collaborate with technical teams to secure accurate datasets.
• Proficient in advanced spreadsheet modeling, presentation, and dashboard creation to organize, analyze, and visualize optimization initiative results.
• Capable in application of basic and advanced statistical heuristics including least squares, linear regression, chi-squared tests, Pearson correlation, standardized effect-sizes, a priori and post-hoc power analysis, stable-effect trends, sequential testing, and Bayesian credibility intervals.
• Skilled in translating technical findings into data visualizations using tools such as Google Slides or Tableau.
• Capable of diagnosing performance or data anomalies within active initiatives, identifying root causes, and recommending tactical and strategic adjustments.
• Selects appropriate metrics, analytical approaches, and methodologies to answer complex optimization questions and maximize business impact.
• Ensures accuracy, integrity, and completeness in all experiment designs, analyses, and reports.
• Maintains high-quality documentation for experiment plans, datasets, hypotheses, methods, and results to enable repeatability and auditability.
• Works closely with analysts, developers, and client stakeholders to ensure insights are translated into clear, meaningful recommendations.
• Communicates analytical and optimization concepts effectively to audiences with varying levels of technical expertise, facilitating decision-making and fostering understanding of optimization initiative processes.

Requirements

• Must be based in the Philippines, preferably in a major metro area such as Metro Manila, Cebu City, Davao City, or surrounding provinces.
• Must maintain a stable and reliable internet connection with speeds of at least 50 Mbps to ensure optimal performance in a remote work environment.
• Must be available to provide services during US or European business hours, as agreed in the service contract.
• Must be able to obtain an international passport and be open to occasional travel (Monetate may provide guidance on the passport application process if needed).
• Must operate as a registered independent contractor in compliance with Philippine laws.

Engagement Terms

• This role has no direct reports.
• The contractor will have autonomy to determine the methods, processes, and schedule for completing deliverables, subject to agreed-upon project milestones and deadlines.
• Compensation will be based on a fixed fee or hourly rate for services rendered, as outlined in the service agreement.
• The contractor is responsible for managing their own taxes, insurance, and compliance with local regulations.

Why Monetate?

• Opportunity to work with a global leader in personalization, collaborating with innovative professionals.
• Access to customized training resources to enhance your expertise in customer success, personalization and experimentation.
• Opportunity to contribute to meaningful digital experiences for global brands.

How to Apply

To express interest in this opportunity, please submit your proposal, including your qualifications, relevant experience, and proposed approach to delivering customer success services, to For more information about Monetate, visit

Monetate, Inc. is an equal opportunity company. We prohibit discrimination and harassment of any kind based on race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

About the Role

We're a rapidly growing consulting firm looking for a detail-oriented and collaborative

Content Strategy Consultant to join our fully remote team. In this role, you'll help translate complex technical information into clear, engaging documentation for a range of audiences. Working closely with a company director, you'll contribute to high-impact projects, transforming technical insights into compelling, client-focused content.

Key Responsibilities

• Act as the main point of contact for content-related matters with assigned clients, ensuring consistent and effective communication
• Interview subject matter experts to gather and synthesize technical information
• Work cross-functionally with internal teams to deliver accurate, timely, and on-brand documentation
• Draft, edit, and refine technical and business content to align with client goals and standards
• Juggle multiple projects while maintaining high quality and meeting deadlines

Qualifications

• 2–3 years of experience in technical writing, communications, or a related field
• Excellent command of English, both written and spoken
• Comfortable interacting with clients from diverse industries
• Basic familiarity with technology and software development concepts
• Fast learner who adapts quickly to new tools and processes
• Self-starter with strong organizational skills and reliability in a remote setup
• Must have a personal computer and a stable internet connection (minimum 30 Mbps for video conferencing)
• Must be legally authorized to work and currently residing in the Philippines

Compensation & Benefits

• Monthly Salary: PHP 40,000–50,000 (commensurate with experience)
• Paid Leave: 20 vacation days + 5 sick days annually
• Healthcare: HMO coverage for you and up to 2 dependents
• Bonuses: 13th-month pay
• Government Benefits: SSS, PhilHealth, and HDMF contributions
• Holidays: Observance of all major Philippine holidays, plus a full week off during Christmas

Why Join Us?

At our company, your contributions directly shape the success of our clients. We offer a remote-first, flexible work environment that values transparency, growth, and excellence. If you're passionate about bridging the gap between technology and communication—and enjoy the freedom of remote work—we'd love to meet you.

Ready to Apply?

Submit your application today. Let's build something great together.

Job Type: Full-time

Pay: From Php35,000.00 per month

Education:

• Bachelor's (Required)

Experience:

• Client services: 1 year (Required)
• Software Development / Programming: 1 year (Required)
• BPO: 1 year (Required)

Work Location: Remote

Job Highlight:

HR Consultant for HR Strategy Consulting projects at Nomura Research Institute Manila as a management consultant.

Job Summary:

The primary responsibility is to diagnose client organization's current issues and design solutions and strategies to help clients transform their organizations. The job is also about diagnosing situations and designing solutions & strategies to help clients solve their critical problems and transform their organizational practices involving people and culture.

Working Relationships:

This position works closely with Senior Management (Partners) in NRI Singapore. You will also have opportunities to work directly with other project managers, project leaders, or any other working colleagues and third party partners, members from HQ collaboratively and transparently, while taking your own active initiatives.

Company Overview:

Nomura Research Institute (NRI) is the largest Management Consulting firm in Japan, offering consulting and thinktank services over a wide range of private sectors globally and government agencies in the formulation of strategies, reforms and implementing policies. NRI Singapore is the company's regional headquarters in South-East Asia, with a strong focus on market research, market entry strategy planning and industry research & advisory services.

We want to count on you to:

• Involve or may lead projects on analysis and execution portion of HR consulting projects such as, Total Rewards, Organizational Designing, Organizational Development, Job Analysis, Job Evaluation, Salary Review and Development, People Analytics and HRIS, etc.
• Involve or may lead designing new or enhance existing HR programs and solutions.
• Work closely with Business Sector Head in the development/enhancement of the HR solutions for the clients.
• May assist with mentoring and coaching business analysts while working on projects in a team.
• Keep abreast of latest global best practices, trends and developments in OD and relevant fields through continuous research and study.
• May assist sales and marketing activities to increase potential project leads to project creation.

How you stand out:

• Degree and above in business or human resources management discipline.
• 3 to 5 years' experience as HR consultant or HR Business Partner.
• Experiences in either of the followings would be highly advantageous: Total Rewards, Organization Design, Job Design, Job Analysis, Job Description Analysis, Job Evaluation, Grading System, Performance Management System, Promotion System review, etc,
• High level of critical thinking and conceptual problem-solving skills.
• Customer-centric with strong commitment to contribute to clients' successes.
• Strong work ethic in delivering outputs on time.
• Curious and inquisitive and flexible
• Proficiency in Microsoft Excel and PowerPoint
• Strong ability to analyze data and present the results in a logical, organized and insightful manner
• Knowledgeable in Philippine labor laws

Others:

• Hybrid working set up.
• Monday to Friday at 9am to 5:30pm (We have flex time schedule (core time: 10am-3pm)
• Work schedule may change depending on the meeting schedule with clients.

Great things start here - How to Apply

This is a place where great people meet great people and in a great company. When great meets great, the synergy and energy can even create the new social paradigms – our mission. We truly believe in our capability to provide value with our clients to achieve their business goals.

When your work is your mission, your work is not only fun but also offers a great deal of personal growth you will be given to gain through challenges.

Join us Be a part of NRI to make our great company even better.

We look forward to your application.

Eendigo is a global strategy consulting firm founded in 2015, headquartered in New York, with operations spanning over 25 countries. We are trusted by leading private equity fund managers and large multinational organizations to deliver high-impact strategic solutions across various industries.

We specialize in Commercial Excellence, which focuses on systematically optimizing all commercial activities such as sales, marketing, pricing, and customer service. By aligning teams, tools, and strategies, we help clients achieve revenue growth, improve profitability, and create exceptional value for their customers.

Our team brings deep sector expertise combined with a hands-on consulting approach. We deliver our services globally through a mix of in-house professionals and a network of expert advisors, ensuring tailored and effective solutions for each client.

Job-type: Full-time

Place:
Philippines
, remote / hybrid
We are looking for an
Associate
to join our team.
Ex top-tier (MBB) or tier 2 consulting experience is required. Please refrain from applying if you do not meet this criterion, as your application will not be considered.
Start date:
ASAP
Duties and responsibilities:

• Structure and lead analytical workstreams by gathering and interpreting qualitative and quantitative data to support strategic decision-making.
• Develop and validate hypotheses, build financial models, and conduct scenario analyses to inform client recommendations.
• Conduct and synthesize market and competitive research to identify trends, risks, and growth opportunities across sectors.
• Create and deliver high-quality client presentations and reports, translating complex analysis into clear, actionable insights.
• Collaborate with project teams and mentor junior team members to ensure timely, high-impact deliverables and smooth execution of project plans.
• Support client engagement through regular communication, progress updates, and participation in meetings, helping to build trusted relationships.

Qualifications
:

• Bachelor's degree in Business, Finance, Economics, Engineering, or a related field; an advanced degree (MBA or equivalent) is preferred.
• Proven analytical and problem-solving skills, with hands-on experience in data analysis, financial modeling, and hypothesis testing.
• Advanced proficiency in Excel and familiarity with other analytical tools to support comprehensive financial and strategic analysis.
• Strong understanding of financial statements, and ability to contribute to complex financial models and business cases.
• Experience conducting in-depth market research and competitive analysis to generate actionable insights and inform client strategies.
• Excellent verbal and written communication skills, with experience delivering compelling presentations and client-ready reports.
• Detail-oriented and able to manage multiple workstreams and deadlines simultaneously.
• Demonstrated ability to lead workstreams or small project teams, coordinate cross-functional collaboration, and mentor junior team members.
• Prior consulting experience or relevant internships preferred, with a track record of driving results in client-facing roles.
• Highly adaptable and proactive, comfortable working in fast-paced, ambiguous environments and managing evolving client needs.

Filipino Native or C1/C2, English C1/C2
What we offer
:

• Accelerated Learning: Gain hands-on experience from day one, working directly with C-suite leaders and learning strategy at the level of an MBA.
• Global Exposure: Collaborate on international projects with diverse teams, experiencing a truly global and dynamic consulting environment.
• Balanced & Supportive Culture: Enjoy flexible work-from-anywhere options and thrive in a collaborative, non-competitive culture that values work-life balance.

See why joining us could be your next great move
here

Position Overview:

As a Business Consultant, Global Operations Customer Experience PMO, you will be instrumental in driving escalation prevention and resolution excellence to enhance customer satisfaction and operational efficiency across TELUS Digital. You will lead comprehensive analysis of escalation patterns, root cause identification, and escalation lifecycle management, with success measured by your ability to implement systematic improvements that prevent escalations from occurring. Collaborating with cross-functional teams and global stakeholders, you will spearhead initiatives to redesign and streamline processes, optimize escalation workflows, and establish proactive intervention strategies that minimize customer friction and reduce operational costs — focusing on sustainable, scalable solutions that deliver lasting business value.

Key Responsibilities:

• Perform deep-dive analytical investigations to uncover escalation triggers and operational bottlenecks, then rapidly develop and implement strategic intervention plans that address underlying issues.
• Collaborate cross-functionally with leaders across stakeholder teams to design and implement robust process improvements and preventative solutions
• Facilitate root cause analysis sessions and problem-solving workshops leveraging methodologies such as 5 Whys, Fishbone Diagrams, and Failure Mode Effects Analysis (FMEA) to resolve complex operational challenges
• Design and lead targeted initiatives that deliver fast, visible results, reducing the volume and severity of escalations while increasing operational efficiency
• Build concise, results-driven business cases to support process changes and capital investments required to enhance escalation prevention and resolution
• Track, measure, and report on escalation performance for stakeholders; proactively escalate risks and champion corrective actions with a focus on driving improvements, not just monitoring
• Design and publish dashboards that highlight actionable escalation trends and operational priorities, enabling faster decision-making and execution
• Lead operational interlocks and communicate progress, risks, and results of improvement programs to ensure stakeholders are equipped to take action
• Promote a culture of urgency, ownership and accountability to ensure improvements are executed swiftly and effectively, with mentoring support for junior colleagues on escalation management best practices

Mandatory Requirements:

• Schedule flexibility
• Able to work on-site

Core competencies:

• Giving support
• Focusing on customers
• Embracing technology
• Managing self-developmenttomer Orientation

Functional competencies:

• English High B2 or higher:
• Oral and written comprehension.
• Appropriate use of language.
• Proficiency with G Suite applications
• Track record of driving fast execution and delivering measurable results in compressed timeframes
• Customer-focused, results-driven approach
• Strong analytical and problem-solving skills with experience in root cause analysis methodologies (5 Whys, Fishbone diagrams, etc.), process mapping, and data visualization tools
• Ability to simplify complex insights into clear, actionable recommendations
• Business acumen with a focus on outcome delivery over analysis perfection
• Excellent communication skills with the ability to effectively engage audiences from frontline teams to senior executives
• Ability to thrive in fast-paced environments while managing multiple priorities with focus and agility
• Experience with order management, processing tools, and escalation management processes (preferred)
• Demonstrated ability to lead high-impact, cross-functional projects and influence stakeholders without direct authority
• Proven experience in project and program management and process improvement within customer-facing or complex operational environments

Qualifications:

• 3+ years of experience in business performance analysis, operations strategy, or a related field
• Bachelor's degree in Business Analytics, Operations, Business Administration, or a related discipline
• Experience with dashboarding tools (e.g., Tableau, SQL or Looker) is a plus
• Process improvement certifications (Lean Six Sigma, Agile, etc.) are preferred

Responsibilities:

• Collaborate with business stakeholders, Product Managers, or Product Owners to understand the defined product and organizational vision, strategy, and high-level goals.
• Understand and analyze high-level product goals, stakeholder pain points, and business objectives to provide clear context for the technical team.
• Work with the Product Manager to prioritize requirements and ensure alignment with legal, regulatory, and compliance standards.
• Apply any applicable techniques such as SWOT, BPMN, PESTLE, and impact analysis to support decision-making.
• Work closely with Product Managers, SMEs, and cross-functional teams to gather comprehensive requirements, define MVPs, and prioritize backlogs.
• Align daily business analysis activities with priorities set by IT Business Analysis leadership to ensure strategic consistency.

Qualifications:

• Bachelor's degree in Business Administration, Information Systems, Computer Science, or a related field.
• With 3+ years of experience in business analysis, systems analysis, or a related role.
• Proven track record of gathering and documenting business and functional requirements.
• Experience working in Agile, Scrum, or Waterfall environments.
• Familiarity with software development life cycles and project management practices
• Experience in facilitating stakeholder meetings and workshops.
• Strong analytical and critical thinking skills.
• Excellent verbal and written communication.
• Proficiency in tools such as JIRA, Confluence, Microsoft Visio, and MS Office.

The
Business Analyst
is responsible for defining, prioritizing, and delivering in-store digital system solutions that address business, operational, and customer needs. Key focus areas include POS (Point of Sale), BOH (Back-of-House management such as inventory, forecasting, labor, and scheduling), SOK (Self-Ordering Kiosks), DMB (Digital Menu Boards), and other related technologies.

This role manages the full product lifecycle, ensures alignment with business objectives, and collaborates with cross-functional teams to drive successful product launches and adoption across the organization.

Key Responsibilities

• Define and manage the product vision, strategy, and roadmap for global in-store systems (POS, BOH, SOK, DMB, and emerging digital technologies), ensuring alignment with business goals.
• Partner with senior executives, key stakeholders, and cross-functional teams to gather requirements, prioritize initiatives, and communicate progress effectively.
• Collaborate with regional RS and BT teams to conduct market research, user interviews, and data analysis, using insights to guide product decisions and innovation.
• Lead the end-to-end product lifecycle from concept to launch, defining clear requirements and user stories, and working closely with supplier teams to deliver high-quality products.
• Establish objectives and success metrics to measure product performance. Use data and user feedback to continuously improve and optimize solutions.
• Ensure timely delivery of features by managing dependencies, mitigating risks, and coordinating with project managers on milestones and deliverables.
• Build and maintain strong relationships with business stakeholders through clear communication on product status, risks, and developments.

Qualifications

• Bachelor's degree in a technical or business discipline, or equivalent proven experience.
• 5-10 years of experience in product management or business analysis, with direct experience in digital solutions for restaurants or retail.
• Proven track record of managing the full product lifecycle and delivering innovative solutions.
• Demonstrated ability to work with cross-functional teams and balance technical and business needs.
• Experience managing global product rollouts and multi-region coordination.
• Knowledge of restaurant operations and in-store technologies (e.g., POS, BOH) is preferred.
• Experience with Agile methodologies; certifications such as Scrum Master is a plus.
• Fluency in English and Chinese is a plus
• Must be willing to work in Ortigas, Pasig (Hybrid Work Setup).

Jollibee Foods Corporation is the hiring entity for this requisition.

The IT Business Analyst will be responsible for identifying gaps in current systems and processes, proposing improvements, and streamlining workflows to enhance overall efficiency and user satisfaction. This role will work closely with stakeholders across the organization to gather requirements, analyze business needs, and ensure that IT systems are optimized to support business objectives.

DUTIES & RESPONSIBILITIES:

1. Process Improvement & System Optimization

• Identify inefficiencies, bottlenecks, and gaps within current IT systems and workflows.
• Propose and develop solutions to optimize processes, reduce redundancy, and improve overall efficiency.
• Collaborate with IT teams and business stakeholders to streamline workflows and improve system performance.

2. Requirements Gathering & Analysis

• Conduct thorough analysis of business processes and workflows to identify areas for improvement.
• Work closely with stakeholders to gather and document business requirements, ensuring that solutions align with organizational goals.
• Analyze user feedback and system performance data to identify areas for system optimization and user satisfaction.

3. Solution Design & Implementation

• Work with IT teams to design and implement process improvements, system upgrades, or new system functionalities.
• Develop business cases and provide recommendations to senior management on system enhancements or new tools.
• Collaborate with cross-functional teams to ensure that proposed solutions are feasible, efficient, and cost-effective.

4. Stakeholder Collaboration

• Act as the liaison between business units and the IT department, ensuring that IT solutions meet business needs.
• Communicate effectively with both technical and non-technical stakeholders to clarify business requirements and expectations.
• Provide ongoing support to users, ensuring smooth implementation of new processes or systems.

5. Data Analysis & Reporting

• Collect and analyze data to assess the impact of process changes and system optimizations.
• Prepare reports on the effectiveness of implemented solutions and identify opportunities for further improvement.
• Track key performance indicators (KPIs) to measure efficiency improvements and user satisfaction.

6. Continuous Improvement

• Contribute to continuous improvement initiatives by identifying opportunities to enhance systems, processes, and workflows.
• Stay updated on industry trends, emerging technologies, and best practices to recommend innovations that improve business operations.
• Foster a culture of continuous improvement within the IT department by proposing regular system and process evaluations.

Job Type: Full-time

Pay: From Php30,000.00 per month

Benefits:

• Additional leave
• Company Christmas gift
• Company events
• Health insurance
• Opportunities for promotion

Ability to commute/relocate:

• Taguig: Reliably commute or planning to relocate before starting work (Preferred)

Education:

• Bachelor's (Preferred)

Experience:

• Business Analyst: 3 years (Preferred)

Work Location: In person

• REQ
• 24/09/2025
• Financial Risk
• Makati City, Filipijnen
• ING Hubs

We are seeking talented individuals for various positions in our Data & Analytics and RCC

Open Roles:

• (ALM) Asset and Liability Management - Business Analyst
• Business Analyst – CDD and Risk Delivery
• Technical Business Analyst
• Business Analyst - Credit Risk Data Remediation
• Data Analyst for Credit Risk Model

and more roles such as Data Analyst, Data Operational Professional, and Business Analysts to be published soon.

Multiple roles will involve the one or more of the following qualifications:

• SQL
• ETL Concepts
• Data Visualization
• Python
• Risk Management
• Data Control
• Incident Management
• Control Testing

• Risk Assessment

• Job Description will be shared after the initial screening

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ING Recruitment team

Bij ING willen we het beste uit mensen halen. Daarom hebben we een inclusieve cultuur waarin iedereen de kans krijgt om te groeien en een verschil te maken voor onze klanten en de samenleving. Diversiteit, gelijkheid en inclusie staan bij ons altijd voorop. We behan iedereen eerlijk, ongeacht leeftijd, geslacht, genderidentiteit, culturele achtergrond, ervaring, geloof, ras, etniciteit, beperking, gezinssituatie, seksuele geaardheid, sociale afkomst of wat dan ook. Heb je hulp nodig of kunnen we iets voor je doen tijdens je sollicitatie of gesprek? Neem dan contact op met de recruiter die bij de vacature vermeld staat. We werken graag samen met jou om het proces eerlijk en toegankelijk te maken. Lees hier meer over hoe wij staan voor diversiteit, inclusie en erbij horen.