12 Accenture jobs in the Philippines

Accenture in the Philippines is currently looking for **Customer Service Representatives** who will be responsible in performing the following day-to-day tasks:

- You will be responsible for managing various customer issues depending on account assignment (transactions can be related to billing and collections support, client inquiries, product support or inbound sales).
- You will document troubleshooting efforts and customer information in data capture tool and when required, transfers call or promptly notifies responsible party for resolution.
- You will identify root causes for customer dissatisfaction and recommend solutions to improve overall customer satisfaction.

**What are we looking?**
- Open to college graduates, college undergraduates, and associate degree graduates
- Must have at least 1 year of work experience in a BPO industry
- Amenable to work in Boni, Mandaluyong
- Willing to go back on-site once recalled

**Good to have skills**:

- Experience in handling sales (inbound or outbound), collections, insurance, or travel account in any industry

**Join our high-performing team and enjoy these benefits**:

- Competitive salary package, company bonuses, and performance incentives
- Night differential
- Loyalty, Christmas gift, inclusion, and diversity benefits
- Paid sick and vacation leaves
- Expanded maternity leave up to 120 days*
- HMO coverage (medical and dental) from day 1 of employment
- Life insurance
- Employee stock purchase plan
- Retirement plan
- Flexible working arrangements
- Accessible locations
- Healthy and encouraging work environment
- Career growth and promotion opportunities

**We highly encourage Walk-in applicants!**

**Ground Floor, CG1 Recruitment Center, Cybergate Street, Mandaluyong City**

Monday to Friday, 10AM-3PM

**Additional Information**:
*Terms and conditions apply

Schedule:

- Rotational shift

**Education**:

- Junior High School (preferred)

**Experience**:

- Customer Service Representative: 1 year (preferred)

Accenture in the Philippines is currently looking for **HR Service Delivery New Associates **who will be responsible in performing the following day-to-day tasks:

- You will ensure that offer letters are generated in a timely manner per the agreed process which includes verification that all details match the system.
- You will ensure that all details within systems are reconciled for accuracy and conduct reviews to identify if there are any discrepancies between systems; follow up with the client team to correct these as required.
- You will be managing employee files ensuring documents are scanned, indexed, and filed in correct file. Create new files and folders, as necessary.
- You will provide first level functional support to customers needing assistance with onboarding related transactions

**What are we looking?**
- Open to college graduates in Psychology, HRDM or related
- No experience required
- Willing to work in Boni, Mandaluyong City

**Good to have skills**:

- Knowledge in recruitment and human resources roles
- Familiarity with Excel functions in the purpose of reports and analytics

**Join our high-performing team and enjoy these benefits**:

- Competitive salary package, company bonuses, and performance incentives
- Night differential
- Loyalty, Christmas gift, inclusion, and diversity benefits
- Paid sick and vacation leaves
- Expanded maternity leave up to 120 days*
- HMO coverage (medical and dental) from day 1 of employment
- Life insurance
- Employee stock purchase plan
- Retirement plan
- Flexible working arrangements
- Accessible locations
- Healthy and encouraging work environment
- Career growth and promotion opportunities

**How to Apply?**
- After you have submitted the accomplished online questionnaire, kindly wait for a phone call from our recruiters.

**Additional Information**:
*Terms and conditions apply

Schedule:

- Day shift

**Education**:

- Bachelor's (preferred)

Accenture in the Philippines is currently looking for **Customer Service Representatives** who will be responsible in performing the following day-to-day tasks:

- Provide brilliant customer service in response to a wide range of inbound customer queries and to achieve first time resolution wherever possible for the customer
- Resolve problems and issues in a professional manner and engage with customers to identify additional needs
- Ensure that customers are fully satisfied with the service provided and are offered value for money to build client’s reputation as a first-choice provider of media services
- Achieve challenging individual, team, and contact center targets

**What are we looking?**
- Open to college graduates, college undergraduates and associate degree graduates
- Amenable to work in San Nicolas, Ilocos Norte
- Willing to go back on-site once recalled

**Good to have skills**:

- Experience in handling sales (inbound or outbound), collections, insurance, or travel account in any industry

**Join our high-performing team and enjoy these benefits**:

- Competitive salary package, company bonuses, and performance incentives
- Night differential
- Loyalty, Christmas gift, inclusion, and diversity benefits
- Paid sick and vacation leaves
- Expanded maternity leave up to 120 days*
- HMO coverage (medical and dental) from day 1 of employment
- Life insurance
- Employee stock purchase plan
- Retirement plan
- Flexible working arrangements
- Accessible locations
- Healthy and encouraging work environment
- Career growth and promotion opportunities

**How to Apply?**
- After you have submitted the accomplished online questionnaire, kindly wait for a phone call from our recruiters.

**Additional Information**:
*Terms and conditions apply

Schedule:

- Rotational shift

**Education**:

- Junior High School (preferred)

Job Title:
Sr. Consultant, Client Success Business Consulting
Job Description
Location:
PHL Quezon City - Tera Tower 16th Floor
Language Requirements:
Time Type:
Full time
**If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the Job Applicant Privacy Notice for California Residents (

At EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we’re counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all.
**- ___**:
**The role is open to fresh graduates who’s interested to pursue a career in IT Risk Management and Consulting.**

**The Opportunity**
Consulting at EY is building a better working world by realizing business transformation through the power of people, technology and innovation. Technology Risk covers all risk services where EY is providing independent assurance and the preparation towards assurance to our clients where the assurance can be used by our clients to build confidence and trust with their customers, the general market/public, key stakeholders or when regulatory (by law or oversight) or contractually required. Engagements focus on the assessment and/or evaluation of IT systems and the mitigation of IT-related business risks. Engagements may be either assurance (attestation) and/or risk advisory in nature, and vary considerably in size and complexity.

**Your Key Responsibilities**
- ** Business Development.** Develop and maintain client relationships to manage expectations of service, including work products, timing, and deliverables.
- ** Client Service Delivery.** Provide high quality client service, working directly with onshore teams to understand and evaluate client’s IT environment
- Working predominantly on offshore engagements. Communication, written and verbal, with the local EY teams would be expected.
- **Engagement Management.** Understand the process workflow related to work requests from initiation through completion and how workflow is managed within the firm's online tool for audit monitoring and project management.
- Perform IT related controls testing and evaluation for Information Systems
- Prepare test procedures based on control requirements and documentation of test results based on testing performed
- Report control deficiencies identified, to team Senior/Manager
- **Practice Development.** Adherence to EY audit methodologies (related to risk assessment and prioritization, risk responses, and risk management capability assessments), supporting tools and other materials.

**To qualify for the role, you must have**
- Bachelor's degree in Accountancy, or Technology-related course of study.
- Open to fresh graduates who’s interested to pursue a career in IT Risk Management and Consulting.

**___**:
**What we offer**

If you join EY full-time after your internship, we offer a competitive compensation package where you’ll be rewarded based on your performance and recognized for the value you bring to our business. In addition, our Total Rewards package includes medical and dental coverage, pension and 401(k) plans, and a wide range of paid time off options. Under our flexible vacation policy, you’ll decide how much vacation time you need based on your own personal circumstances. You’ll also be granted time off for designated EY Paid Holidays, Winter/Summer breaks, Personal/Family Care, and other leaves of absence when needed to support your physical, financial, and emotional well-being.
- **
Continuous learning**: You’ll develop the mindset and skills to navigate whatever comes next.
- ** Success as defined by you**: We’ll provide the tools and flexibility, so you can make a meaningful impact, your way.
- ** Transformative leadership**: We’ll give you the insights, coaching and confidence to be the leader the world needs.
- ** Diverse and inclusive culture**: You’ll be embraced for who you are and empowered to use your voice to help others find theirs.

**If you can demonstrate that you meet the criteria above, please contact us as soon as possible.**

**The exceptional EY experience. It’s yours to build.**

**EY | Building a better working world**

EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets.

Enabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform and operate.

Working across assurance, consulting, law, strategy, tax and transactions, EY teams ask better questions to find new answers for the complex issues facing our world today.

EY is an equal opportunity, affirmative action employer providing equal employment opportunities to applicants and employees without regard to race, color, religion, age, sex, sexual orientation, gender identity/expression, national origin, protected veteran status, disability status, or any other legally protected basis, including arrest and conviction records, in accordance with applicable law.

At EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we’re counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all.
**- ___**:
Consulting at EY is building a better working world by realizing business transformation through the power of people, technology and innovation. Technology Risk covers all risk services where EY is providing independent assurance and the preparation towards assurance to our clients where the assurance can be used by our clients to build confidence and trust with their customers, the general market/public, key stakeholders or when regulatory (by law or oversight) or contractually required. Engagements focus on the assessment and/or evaluation of IT systems and the mitigation of IT-related business risks. Engagements may be either assurance (attestation) and/or risk advisory in nature, and vary considerably in size and complexity.

The role is open to fresh graduates who’s interested to pursue a career in IT Risk Management and Consulting.

**Your Key Responsibilities**
- **
Business Development.** Develop and maintain client relationships to manage expectations of service, including work products, timing, and deliverables.
- ** Client Service Delivery.** Provide high quality client service, working directly with onshore teams to understand and evaluate client’s IT environment
- Working predominantly on offshore engagements. Communication, written and verbal, with the local EY teams would be expected.
- ** Engagement Management.** Understand the process workflow related to work requests from initiation through completion and how workflow is managed within the firm's online tool for audit monitoring and project management.
- Perform IT related controls testing and evaluation for Information Systems
- Prepare test procedures based on control requirements and documentation of test results based on testing performed
- Report control deficiencies identified, to team Senior/Manager
- **Practice Development.** Adherence to EY audit methodologies (related to risk assessment and prioritization, risk responses, and risk management capability assessments), supporting tools and other materials.

**Skills and attributes for success**:

- Good understanding of the following: IT General Controls across platforms (Application, Operating System, Database), IT Application Controls: Business Process cycles (Procure to Pay, Order to Cash, Inventory, Payroll, Treasury, Record to Report), Generally accepted audit standards, and Corporate Internal Audit standards

**___**:
**EY | Building a better working world**

EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets.

Enabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform and operate.

Working across assurance, consulting, law, strategy, tax and transactions, EY teams ask better questions to find new answers for the complex issues facing our world today.

At EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we’re counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all.
**- ___**:
Consulting at EY is building a better working world by realizing business transformation through the power of people, technology and innovation. Technology Risk covers all risk services where EY is providing independent assurance and the preparation towards assurance to our clients where the assurance can be used by our clients to build confidence and trust with their customers, the general market/public, key stakeholders or when regulatory (by law or oversight) or contractually required. Engagements focus on the assessment and/or evaluation of IT systems and the mitigation of IT-related business risks. Engagements may be either assurance (attestation) and/or risk advisory in nature, and vary considerably in size and complexity.

The role is open to fresh graduates who’s interested to pursue a career in IT Risk Management and Consulting.

**Your Key Responsibilities**
- **
Business Development.** Develop and maintain client relationships to manage expectations of service, including work products, timing, and deliverables.
- ** Client Service Delivery.** Provide high quality client service, working directly with onshore teams to understand and evaluate client’s IT environment
- Working predominantly on offshore engagements. Communication, written and verbal, with the local EY teams would be expected.
- ** Engagement Management.** Understand the process workflow related to work requests from initiation through completion and how workflow is managed within the firm's online tool for audit monitoring and project management.
- Perform IT related controls testing and evaluation for Information Systems
- Prepare test procedures based on control requirements and documentation of test results based on testing performed
- Report control deficiencies identified, to team Senior/Manager
- **Practice Development.** Adherence to EY audit methodologies (related to risk assessment and prioritization, risk responses, and risk management capability assessments), supporting tools and other materials.

**Skills and attributes for success**:

- Good understanding of the following: IT General Controls across platforms (Application, Operating System, Database), IT Application Controls: Business Process cycles (Procure to Pay, Order to Cash, Inventory, Payroll, Treasury, Record to Report), Generally accepted audit standards, and Corporate Internal Audit standards

**___**:
**EY | Building a better working world**

EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets.

Enabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform and operate.

Working across assurance, consulting, law, strategy, tax and transactions, EY teams ask better questions to find new answers for the complex issues facing our world today.

At EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we’re counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all.
**- ___**:
Consulting at EY is building a better working world by realizing business transformation through the power of people, technology and innovation. Technology Risk covers all risk services where EY is providing independent assurance and the preparation towards assurance to our clients where the assurance can be used by our clients to build confidence and trust with their customers, the general market/public, key stakeholders or when regulatory (by law or oversight) or contractually required. Engagements focus on the assessment and/or evaluation of IT systems and the mitigation of IT-related business risks. Engagements may be either assurance (attestation) and/or risk advisory in nature, and vary considerably in size and complexity.

The role is open to fresh graduates who’s interested to pursue a career in IT Risk Management and Consulting.

**Your Key Responsibilities**
- **
Business Development.** Develop and maintain client relationships to manage expectations of service, including work products, timing, and deliverables.
- ** Client Service Delivery.** Provide high quality client service, working directly with onshore teams to understand and evaluate client’s IT environment
- Working predominantly on offshore engagements. Communication, written and verbal, with the local EY teams would be expected.
- ** Engagement Management.** Understand the process workflow related to work requests from initiation through completion and how workflow is managed within the firm's online tool for audit monitoring and project management.
- Perform IT related controls testing and evaluation for Information Systems
- Prepare test procedures based on control requirements and documentation of test results based on testing performed
- Report control deficiencies identified, to team Senior/Manager
- **Practice Development.** Adherence to EY audit methodologies (related to risk assessment and prioritization, risk responses, and risk management capability assessments), supporting tools and other materials.

**Skills and attributes for success**:

- Good understanding of the following: IT General Controls across platforms (Application, Operating System, Database), IT Application Controls: Business Process cycles (Procure to Pay, Order to Cash, Inventory, Payroll, Treasury, Record to Report), Generally accepted audit standards, and Corporate Internal Audit standards

**___**:
**EY | Building a better working world**

EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets.

Enabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform and operate.

Working across assurance, consulting, law, strategy, tax and transactions, EY teams ask better questions to find new answers for the complex issues facing our world today.

EY is a global leader in assurance, tax, transaction and consulting services. At EY, our purpose is building a better working world. The insights and quality services we provide help build trust and confidence in the capital markets and in economies the world over. We develop outstanding leaders who team to deliver on our promises to all our stakeholders. In so doing, we play a critical role in building a better working world for our people, for our clients and for our communities.

In a world that's changing faster than ever, our purpose acts as our 'North Star' guiding our more than 300,000 people — providing the context and meaning for the work we do every day. Through our integrated service lines — Assurance, Consulting, Strategy and Transactions, and Tax — and our deep sector knowledge, we help our clients to capitalize on new opportunities and assess and manage risk to deliver responsible growth.

**___**:
Consulting at EY is building a better working world by realizing business transformation through the power of people, technology and innovation. Join our Consulting practice’s Operations Team and be part of the group behind the organization’s success in managing a multitude of operational tasks, projects, programs, and other strategic initiatives. The role is open to fresh graduates who’s interested to pursue a career in Project Management and Operations.

**Your Key Responsibilities**
- Support all aspects of project delivery, from monitoring, reporting, and overseeing projects and programs for the Consulting practice.
- Track and monitor progress of each project with the adherence to PMO standards and provide updates/reports.
- Build strong relations and drive effective communication with client and project team counterparts across global locations.
- Liaise with multiple stakeholders for any competency assistance needed within the PMO function.

**Skills and attributes for success**:

- Strong communication and presentation skills
- High integrity and commitment to work in a new and challenging environment
- Ability to manage ambiguity and be proactive
- Cross cultural awareness and sensitivity
- Listening skills to respond effectively to instructions
- Self-starter; able to work independently

**To qualify for the role, you must have**
- Bachelor's or master’s degree in Business, Accountancy, or Science-related course of study.
- Open to fresh graduates who’s interested to pursue a career in Project Management and Operations.

**___**:
**What we offer**

We offer a competitive compensation package where you’ll be rewarded based on your performance and recognized for the value you bring to our business. In addition, our Total Rewards package includes medical and dental coverage, pension and 401(k) plans, and a wide range of paid time off options. Under our flexible vacation policy, you’ll decide how much vacation time you need based on your own personal circumstances. You’ll also be granted time off for designated EY Paid Holidays, Winter/Summer breaks, Personal/Family Care, and other leaves of absence when needed to support your physical, financial, and emotional well-being.
- ** Continuous learning**: You’ll develop the mindset and skills to navigate whatever comes next.
- ** Success as defined by you**: We’ll provide the tools and flexibility, so you can make a meaningful impact, your way.
- ** Transformative leadership**: We’ll give you the insights, coaching and confidence to be the leader the world needs.
- ** Diverse and inclusive culture**: You’ll be embraced for who you are and empowered to use your voice to help others find theirs.

EY is an equal opportunity, affirmative action employer providing equal employment opportunities to applicants and employees without regard to race, color, religion, age, sex, sexual orientation, gender identity/expression, national origin, protected veteran status, disability status, or any other legally protected basis, including arrest and conviction records, in accordance with applicable law.

**If you can demonstrate that you meet the criteria above, please contact us as soon as possible.**
The exceptional EY experience. It’s yours to build.