10 Crm Systems jobs in the Philippines

GRADUATE OF ANY 4-YEAR COURSE PREFERABLY ANY MEDICAL - RELATED COURSE

KNOWLEDGEABLE IN CUSTOMER ASSISTANCE, CALL CENTER HANDLING

AVERAGE COMMUNICATION SKILLS

ORGANIZED WITH GOOD INTERPERSONAL RELATION SKILLS

CONFIDENT IN DEALING WITH VARIOUS PERSONALITIES.

**Salary**: Php570.00 per day

**Benefits**:

- Work from home

Schedule:

- 8 hour shift

Supplemental pay types:

- 13th month salary

Ability to commute/relocate:

- Makati City: Reliably commute or planning to relocate before starting work (required)

Qualifications:
Education: Bachelor's degree in Marketing, Engineering, or any other related courses br>Experience: Proven experience in customer service particularly in the manufacturing industry

Job description:
Responsible for managing the existing customer accounts and assuring OSAT (Overall Satisfaction) performance is being met to meet customer requirements and to build and maintain a good relatationship with the customer, and ensure the customers receive the highest level of service and support.

Salary Range: ₱20,000–₱25,000
T GUIG CITY
CAN START ASAP

Job Summary:
The CDM Analyst is an expert on Customer Data Management, as she/he will be supporting various Reed Exhibitions' marketing & analytics activities. The successful candidate will be expected to directly liaise with several key stakeholders and global data privacy experts to understand the overall customer data structure and needs of the business unit. This role will also be responsible in ensuring ease of use of data by establishing processes for data management activities. This will also be key in assisting teams leverage a wealth of customer data in personalizing customer experiences according to varying show, business or campaign objectives
Accountabilities:
CDM Analyst support will cover three MAIN responsibilities but not limited to:
Data Process Management
+ Work with various RX BUs and teams (marketing, data, or show teams, among others) handling customer data to develop and establish an efficient and compliant flow of data and data usage from onshore or from varying CRM and registration systems to the campaigns and projects
+ Provide solutions to simplify current complex processes and roadblocks between BU and Manila and within local marketing groups, as needed
+ Deliver any needed enhancements to data extraction and reporting Salesforce, registration platforms or other similar CRM systems as needed and allowed
Data Governance
+ Adherence to various global data privacy laws and standards to ensure data integrity at all times
+ Develop local policies in adherence to regional/BU policies
+ Data maintenance: flag inaccuracies on customer information for NRGDM teams to possibly work on
+ Conduct studies and explore Do Not Call Register and Do Not Mail lists to invest on
+ Initiate and present reports to summarize activities on data analysis
Marketing Data List Extractions & Segmentation
+ Assess data requirements to develop and manage accurate lists for marketing campaigns, customer insights and other marketing-related functions; includes list checking and matching, and privacy checks
+ Handle imports and exports of data from Salesforce and show registration system to campaign platforms (Eloqua, Verint, etc)
+ Design reports and queries for campaign marketing channels
+ Refreshing lists for campaign activity as and when required
+ Demonstrate actions to validate data, reduce data duplications and manually delete or merge duplicated records as appropriate
+ Work with data teams, analysts and/or show teams in identifying segmentation opportunities (i.e. via personas, behaviors, etc.)
+ Work closely with the marketing and analytics teams to ascertain areas of priority for the business in terms of where deeper market penetration is needed
+ Provide a feedback loop to stakeholders so that data quality is maintained and improved as required. Work with stakeholders for resolutions on any concerns raised
+ Align yourself to the business priorities as and when they change
Hard/Technical, Soft Skills and Complimentary Skills
+ Intermediate skills on MS Office, Expert with Microsoft Excel
+ Experience in data management and processes in Salesforce and Oracle Business Intelligence or similar tools
+ Understanding of data gathering, inspecting, cleansing, transforming, and modeling/diagramming techniques
+ General knowledge on GDPR and other data privacy laws globally
+ Keen attention to detail
+ Strong analytical capabilities
+ Excellent presentation skills
+ Proven stakeholder management
+ Excellent communication skills
+ Proven time and project management skills
+ Impeccable work ethics
Other Qualifications/Requirements:
+ Bachelor's degree holder
+ At least 3 years of relevant experience
+ Experience dealing with various stakeholders in a global perspective
We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form or please contact 1- .
Criminals may pose as recruiters asking for money or personal information. We never request money or banking details from job applicants. Learn more about spotting and avoiding scams here .
Please read our Candidate Privacy Policy .
We are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law.
USA Job Seekers:
EEO Know Your Rights .
RELX is a global provider of information-based analytics and decision tools for professional and business customers, enabling them to make better decisions, get better results and be more productive.
Our purpose is to benefit society by developing products that help researchers advance scientific knowledge; doctors and nurses improve the lives of patients; lawyers promote the rule of law and achieve justice and fair results for their clients; businesses and governments prevent fraud; consumers access financial services and get fair prices on insurance; and customers learn about markets and complete transactions.
Our purpose guides our actions beyond the products that we develop. It defines us as a company. Every day across RELX our employees are inspired to undertake initiatives that make unique contributions to society and the communities in which we operate.

Job Summary:
The CDM Analyst is an expert on Customer Data Management, as she/he will be supporting various Reed Exhibitions' marketing & analytics activities. The successful candidate will be expected to directly liaise with several key stakeholders and global data privacy experts to understand the overall customer data structure and needs of the business unit. This role will also be responsible in ensuring ease of use of data by establishing processes for data management activities. This will also be key in assisting teams leverage a wealth of customer data in personalizing customer experiences according to varying show, business or campaign objectives
Accountabilities:
CDM Analyst support will cover three MAIN responsibilities but not limited to:
Data Process Management
+ Work with various RX BUs and teams (marketing, data, or show teams, among others) handling customer data to develop and establish an efficient and compliant flow of data and data usage from onshore or from varying CRM and registration systems to the campaigns and projects
+ Provide solutions to simplify current complex processes and roadblocks between BU and Manila and within local marketing groups, as needed
+ Deliver any needed enhancements to data extraction and reporting Salesforce, registration platforms or other similar CRM systems as needed and allowed
Data Governance
+ Adherence to various global data privacy laws and standards to ensure data integrity at all times
+ Develop local policies in adherence to regional/BU policies
+ Data maintenance: flag inaccuracies on customer information for NRGDM teams to possibly work on
+ Conduct studies and explore Do Not Call Register and Do Not Mail lists to invest on
+ Initiate and present reports to summarize activities on data analysis
Marketing Data List Extractions & Segmentation
+ Assess data requirements to develop and manage accurate lists for marketing campaigns, customer insights and other marketing-related functions; includes list checking and matching, and privacy checks
+ Handle imports and exports of data from Salesforce and show registration system to campaign platforms (Eloqua, Verint, etc)
+ Design reports and queries for campaign marketing channels
+ Refreshing lists for campaign activity as and when required
+ Demonstrate actions to validate data, reduce data duplications and manually delete or merge duplicated records as appropriate
+ Work with data teams, analysts and/or show teams in identifying segmentation opportunities (i.e. via personas, behaviors, etc.)
+ Work closely with the marketing and analytics teams to ascertain areas of priority for the business in terms of where deeper market penetration is needed
+ Provide a feedback loop to stakeholders so that data quality is maintained and improved as required. Work with stakeholders for resolutions on any concerns raised
+ Align yourself to the business priorities as and when they change
Hard/Technical, Soft Skills and Complimentary Skills
+ Intermediate skills on MS Office, Expert with Microsoft Excel
+ Experience in data management and processes in Salesforce and Oracle Business Intelligence or similar tools
+ Understanding of data gathering, inspecting, cleansing, transforming, and modeling/diagramming techniques
+ General knowledge on GDPR and other data privacy laws globally
+ Keen attention to detail
+ Strong analytical capabilities
+ Excellent presentation skills
+ Proven stakeholder management
+ Excellent communication skills
+ Proven time and project management skills
+ Impeccable work ethics
Other Qualifications/Requirements:
+ Bachelor's degree holder
+ At least 3 years of relevant experience
+ Experience dealing with various stakeholders in a global perspective
We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form or please contact 1- .
Criminals may pose as recruiters asking for money or personal information. We never request money or banking details from job applicants. Learn more about spotting and avoiding scams here .
Please read our Candidate Privacy Policy .
We are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law.
USA Job Seekers:
EEO Know Your Rights .
RELX is a global provider of information-based analytics and decision tools for professional and business customers, enabling them to make better decisions, get better results and be more productive.
Our purpose is to benefit society by developing products that help researchers advance scientific knowledge; doctors and nurses improve the lives of patients; lawyers promote the rule of law and achieve justice and fair results for their clients; businesses and governments prevent fraud; consumers access financial services and get fair prices on insurance; and customers learn about markets and complete transactions.
Our purpose guides our actions beyond the products that we develop. It defines us as a company. Every day across RELX our employees are inspired to undertake initiatives that make unique contributions to society and the communities in which we operate.

**Qualifications**:

- Graduate of any bachelor's degree course
- **With 4-8 years in Customer Value Management (customer lifecycle management) and defining campaign strategies to drive CVM engagements for Telecom or Banking Industries.**
- Strong understanding of Marketing processes, operating model
- Ability to use insights for campaign and strategy optimization
- **Excellent understanding of CVM specific strategies (such as Cross Sell, upsell, Retention etc.) and ability to implement the strategies for the clients.**
- Ability to drive the engagement with mínimal supervisor involvement and should be able to work independently from onshore/offshore
- Experience in multi-disciplinary design involving channels, people, process, policy, compliance/controls, and technology
- Good to have digital marketing skills such as SEO/SEM, AB testing etc.

**Responsibilities**:

- Hands on experience on developing CVM specific contextualized marketing strategy (such as Cross-Sell, Upsell, Retention and Acquisition strategies), customer Journey specific campaigns and offers to improve revenues and reduce churn
- Functional experience on Mar-tech tools such as Adobe campaign, Pega decisioning, SAS is a huge plus.
- Strong understanding of Marketing processes, operating model
- Ability to use insights for campaign and strategy optimization
- Ability to drive the engagement with mínimal supervisor involvement and should be able to work independently from onshore/offshore
- Experience in multi-disciplinary design involving channels, people, process, policy, compliance/controls, and technology
- Ability to drive the engagement with mínimal supervisor involvement and should be able to work independently from onshore/offshore
- Ability to establish and build on working relationships effectively
- Experience in working with middle to senior management levels within existing organization / client organizations

**Job Types**: Full-time, Permanent

**Benefits**:

- Company Christmas gift
- Company events
- Health insurance
- Life insurance
- Opportunities for promotion

Schedule:

- 8 hour shift
- Flexible shift
- Rotational shift

Supplemental Pay:

- 13th month salary
- Bonus pay

**Education**:

- Bachelor's (required)

**Experience**:

- Customer Value Management: 8 years (required)
- CVM Telecom or Banking Industries: 8 years (required)
- Marketing processes, operating model: 4 years (required)
- campaign and strategy optimization: 4 years (required)
- CVM specific strategies: 4 years (required)
- digital marketing skills such as SEO/SEM, AB testing: 4 years (preferred)

**Qualifications**:

- Graduate of any bachelor's degree course
- **Minimum of 2 years in Customer Value Management (customer lifecycle management) and defining campaign strategies to drive CVM engagements for Telecom or Banking Industries.**
- Strong understanding of Marketing processes, operating model
- Ability to use insights for campaign and strategy optimization
- **Excellent understanding of CVM specific strategies (such as Cross Sell, upsell, Retention etc.) and ability to implement the strategies for the clients.**
- Ability to drive the engagement with mínimal supervisor involvement and should be able to work independently from onshore/offshore
- Experience in multi-disciplinary design involving channels, people, process, policy, compliance/controls, and technology
- Good to have digital marketing skills such as SEO/SEM, AB testing etc.

**Responsibilities**:

- Hands on experience on developing CVM specific contextualized marketing strategy (such as Cross-Sell, Upsell, Retention and Acquisition strategies), customer Journey specific campaigns and offers to improve revenues and reduce churn
- Functional experience on Mar-tech tools such as Adobe campaign, Pega decisioning, SAS is a huge plus.
- Strong understanding of Marketing processes, operating model
- Ability to use insights for campaign and strategy optimization
- Ability to drive the engagement with mínimal supervisor involvement and should be able to work independently from onshore/offshore
- Experience in multi-disciplinary design involving channels, people, process, policy, compliance/controls, and technology
- Ability to drive the engagement with mínimal supervisor involvement and should be able to work independently from onshore/offshore
- Ability to establish and build on working relationships effectively
- Experience in working with middle to senior management levels within existing organization / client organizations

**Job Types**: Full-time, Permanent

**Benefits**:

- Company Christmas gift
- Company events
- Health insurance
- Life insurance
- Opportunities for promotion

Schedule:

- 8 hour shift
- Flexible shift
- Rotational shift

Supplemental Pay:

- 13th month salary
- Bonus pay

**Education**:

- Bachelor's (required)

**Experience**:

- Customer Value Management: 2 years (required)
- CVM engagements for Telecom or Banking Industries: 2 years (required)
- Marketing processes, operating model: 2 years (preferred)
- campaign and strategy optimization: 2 years (preferred)
- CVM specific strategies: 2 years (preferred)
- digital marketing skills such as SEO/SEM, AB testing: 2 years (preferred)

We are looking for a talented Social Media Management to join our dynamic team at Talent Outsourcing Channel Solutions'. As a key member of our Marketing & Communications department, you will be responsible for developing and executing engaging social media strategies across our various platforms. This is a full-time position based in Quezon City, Metro Manila.
br>What you'll be doing:
Manage and grow our company's social media presence on platforms such as Facebook, Instagram, Twitter, and LinkedIn
Create and curate high-quality, on-brand content to drive engagement and follower growth
Monitor and respond to comments, messages, and inquiries in a timely and professional manner
Analyse social media performance data and provide insights to help inform content and campaign strategies
Collaborate with the marketing team to integrate social media tactics into broader marketing initiatives
Stay up-to-date with the latest social media trends and best practices, and make recommendations for platform updates and new opportunities

What we're looking for:
Atleast HS Grad + 6 mos BPO Int. Voice exp (Must have Sprinklr experience)
With experience in social media management, digital marketing, or a related field
Strong understanding of social media platforms, algorithms, and analytics
Excellent writing and communication skills, with the ability to create compelling, on-brand content
Familiarity with social media management tools
Creative problem-solving skills and a data-driven, analytical approach
Ability to work independently and as part of a team, with a keen eye for detail

APPLY NOW!

Invoice customers based upon product list prices and customer pricing from sales generated quotes located in QIAGEN’s CRM software. Require to file completed orders.
- Logging all order and logistics complaints from customers.
- Follow the QIAGEN’s Global Revenue Recognition Policy.
- Liaise with the RIOM team to monitor stock level and/or inventory status
- Coordinate with respective sales representatives on customer enquiries to maintain high levels of customer satisfaction
- Other duties may be required as assigned

**Position Requirement**
- Bachelor's degree in any field
- 2+ years customer service and order management/fulfillment process
- Familiar with standard office software (SAP/SFDC experience) and MS office software
- Preferably with experience in APAC, SG and or ANZ market support
- Excellent Verbal and Written English communication
- Basic knowledge and/or experience in Life Sciences is preferred
- Amenable to work **On-site - McKinley West, Taguig city**

**Job Types**: Full-time, Permanent

**Salary**: Php30,000.00 - Php35,000.00 per month

**Benefits**:

- Company Christmas gift
- Company events
- Gym membership
- Health insurance
- Life insurance
- Opportunities for promotion
- Staff meals provided

Schedule:

- Day shift

Supplemental Pay:

- 13th month salary
- Performance bonus

Ability to commute/relocate:

- Taguig City: Reliably commute or planning to relocate before starting work (required)

**Education**:

- Bachelor's (preferred)

**Experience**:

- Order management system: 2 years (required)
- SAP: 1 year (preferred)

**Language**:

- English (preferred)

Shift availability:

- Day Shift (preferred)

**Job Summary:**
If you are a professional looking for an opportunity to work with the global Emerson Systems and Software organization, this is a stimulating opportunity for you! You will play a vital role in upholding the Global Strategic Services team's mission of being the key enablers of DeltaV Core Services, empowering the global Emerson Lifecycle Services' field service organization in delivering Lifecycle Services to Emerson customers. This role will require direct engagements with Emerson local offices, impact partners, and end-user customers, with wide organizational impact and visibility, connecting highly skilled resources to deliver successful projects and ensure customer satisfaction as well as revenue expansion of existing contracts.
**In This Role, Your Responsibilities Will Be:**
+ Driving successful project completion and ensuring the quality of deliverables.
+ Assuring Emerson's commitments to customers are met, following the contract, and seeking to improve customer satisfaction through the resolution of problems with speed and professionalism, and consistent customer interaction
+ Working with the Sales, Service, and Projects team from different Emerson local offices to define project targets, expectations, and commitments.
+ Collaborating closely with the Product Support management team to identify resources matched to the service skill requirements.
+ Planning multiple projects with varying complexity while maintaining a strong customer relationship, managing financial targets, and ensuring customer satisfaction.
+ Carefully plan and identify risks involved in projects or pursuit activities and put forth mitigation plans.
+ Drive project pursuits of varying complexity to achieve targets for the group
+ Initiate and lead changes in the Global Strategic Services processes for continuous improvement and continued operational sustainability
+ Provide project leadership to groups of highly qualified professional personnel engaged in service projects.
**Who You Are:**
You have a strong bottom-line orientation. You ask the right questions to accurately analyze situations. You consider all relevant factors and uses appropriate decision-making criteria and principles.
**For This Role, You Will Need:**
+ BS/MS Electrical Engineering, Chemical Engineering, Mechanical Engineering, Computer Engineering, or other technical degrees with the appropriate experience
+ Minimum of 3 years of experience in process control from at least one target industry - Oil and Gas, Chemical, Refining, Pharmaceutical, or other fluid process control industries
+ Knowledge and experience in engineering, servicing, and/or operating control systems in plants, and project management.
+ Proven ability to establish effective relationships with customers, business partners, and internal organizations to deliver successful lifecycle services
+ Primary work schedule is in the EMEA shift (1:00 pm-10:00 pm are the core hours), and may require a change in shift schedule as business requires.
**Preferred Qualifications that Set You Apart:**
+ PMP Certification is a plus.
+ Multi-year experience working in a service/project organization with interaction with process industry customers, and at different levels within the organization.
+ Plant experience and first-hand appreciation for onsite service activities.
+ Proven presentation skills at all levels, both internally and externally.
+ Experience with a Business Partner/Field Service Organization relationship is strongly preferred
+ Ability to effectively communicate project objectives and influence others
**Our Culture & Commitment to You**
At Emerson, we prioritize a workplace where every employee is valued, respected, and empowered to grow. We foster an environment that encourages innovation, collaboration, and diverse perspectives-because we know that great ideas come from great teams. Our commitment to ongoing career development and growing an inclusive culture ensures you have the support to thrive. Whether through mentorship, training, or leadership opportunities, we invest in your success so you can make a lasting impact. We believe diverse teams, working together are key to driving growth and delivering business results.
We recognize the importance of employee wellbeing. We prioritize providing competitive benefits plans, a variety of medical insurance plans, Employee Assistance Program, employee resource groups, recognition, and much more. Our culture offers flexible time off plans, including paid parental leave (maternal and paternal), vacation and holiday leave.
**Requisition ID** : 25022767
Emerson is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, race, color, religion, national origin, age, marital status, political affiliation, sexual orientation, gender identity, genetic information, disability or protected veteran status. We are committed to providing a workplace free of any discrimination or harassment.