708 Customer Service Management jobs in the Philippines
Associate, Client Support
Makati City, National Capital Region
S&P Global
Posted 17 days ago
Job Viewed
Job Description
**About the Role:**
**Grade Level (for internal use):**
07
**The Role:** The role involves being one of the main contacts of clients in providing them support on maximizing the use of the product. On a day-to-day basis, the associate's time is spent addressing client questions and requests about the platform (S&P Capital IQ Pro) and the FIG (Financial Institutions Group) data set and is also responsible for escalating issues and inquiries to other teams if necessary, communicating with internal content teams, account management, and sales.
**The Impact:** Along with providing the best product in the market is providing the best support for it. Associates have a direct impact on the quality of the support provided, hence directly affecting the client's perspective of the quality of the company as a whole. Since the Associates are directly contacting clients, they also have the opportunity to relay feedback to the company and understand the needs of the clients which is valuable to the development of the Platform.
Associates are trained to be experts in using the products, and given that they receive on a day to day basis feedback from clients, they have a good opportunity to explore roles in the product management/content side of the operations. Since they have client interaction experiences as well, they also have a good position to discover opportunities in account management and sales
**Responsibilities:**
The Associates are our link between the end-user and our products. Combining expertise in our product with a deep understanding of who our clients are and how they use our tools, Associates provide the highest quality support. You will assist our clients with the following tasks:
+ Functionality - Associates consult with our clients on the best and most efficient way to achieve quality results. (Ex. How to navigate through the platform or maximize the use of the product)
+ Data - for our clients to feel confident using our data, Associates must be able to explain our collection process as well as the methodologies behind our calculations (Ex. How did we collect the data? How did we arrive at certain financial calculations?)
+ Problem-solving - providing creative solutions to meet our customers' needs
+ Excel modeling - Associates assist our clients in building financial models (Ad hoc task and not your main responsibility)
+ In addition to their daily responsibilities, Associates will also have the opportunity to specialize and receive additional training on a particular Platform/Product and with the FIG data set (Financial Institutions Group)
**Qualifications:**
+ Overall successful candidates are bright, fast learners with a strong interest in learning about financial markets.
+ Fresh Graduates are welcome to apply as long as there is a strong interest to learn and build a career in Finance
+ 1-2 years of Client Services experience would be an advantage, preferably in the financial industry.
+ Sound working knowledge of Microsoft Excel
+ Desire and flexibility to learn and grow in an ever-changing environment
+ Must have excellent oral and written English communication skills.
+ Must be willing to work in Makati with a flexibility of working in night shifts - 9PM to 6AM.
+ Must be amenable to work on holidays and weekends (shifting schedules)
+ Amenable to work on a hybrid setup
**About S&P Global Market Intelligence**
At S&P Global Market Intelligence, a division of S&P Global we understand the importance of accurate, deep and insightful information. Our team of experts delivers unrivaled insights and leading data and technology solutions, partnering with customers to expand their perspective, operate with confidence, and make decisions with conviction.
For more information, visit .
**What's In It For** **You?**
**Our Purpose:**
Progress is not a self-starter. It requires a catalyst to be set in motion. Information, imagination, people, technology-the right combination can unlock possibility and change the world.
Our world is in transition and getting more complex by the day. We push past expected observations and seek out new levels of understanding so that we can help companies, governments and individuals make an impact on tomorrow. At S&P Global we transform data into Essential Intelligence®, pinpointing risks and opening possibilities. We Accelerate Progress.
**Our People:**
We're more than 35,000 strong worldwide-so we're able to understand nuances while having a broad perspective. Our team is driven by curiosity and a shared belief that Essential Intelligence can help build a more prosperous future for us all.
From finding new ways to measure sustainability to analyzing energy transition across the supply chain to building workflow solutions that make it easy to tap into insight and apply it. We are changing the way people see things and empowering them to make an impact on the world we live in. We're committed to a more equitable future and to helping our customers find new, sustainable ways of doing business. We're constantly seeking new solutions that have progress in mind. Join us and help create the critical insights that truly make a difference.
**Our Values:**
**Integrity, Discovery, Partnership**
At S&P Global, we focus on Powering Global Markets. Throughout our history, the world's leading organizations have relied on us for the Essential Intelligence they need to make confident decisions about the road ahead. We start with a foundation of **integrity** in all we do, bring a spirit of **discovery** to our work, and collaborate in close **partnership** with each other and our customers to achieve shared goals.
**Benefits:**
We take care of you, so you can take care of business. We care about our people. That's why we provide everything you-and your career-need to thrive at S&P Global.
Our benefits include:
+ Health & Wellness: Health care coverage designed for the mind and body.
+ Flexible Downtime: Generous time off helps keep you energized for your time on.
+ Continuous Learning: Access a wealth of resources to grow your career and learn valuable new skills.
+ Invest in Your Future: Secure your financial future through competitive pay, retirement planning, a continuing education program with a company-matched student loan contribution, and financial wellness programs.
+ Family Friendly Perks: It's not just about you. S&P Global has perks for your partners and little ones, too, with some best-in class benefits for families.
+ Beyond the Basics: From retail discounts to referral incentive awards-small perks can make a big difference.
For more information on benefits by country visit: Hiring and Opportunity at S&P Global:**
At S&P Global, we are committed to fostering a connected and engaged workplace where all individuals have access to opportunities based on their skills, experience, and contributions. Our hiring practices emphasize fairness, transparency, and merit, ensuring that we attract and retain top talent. By valuing different perspectives and promoting a culture of respect and collaboration, we drive innovation and power global markets.
**Recruitment Fraud Alert:**
If you receive an email from a spglobalind.com domain or any other regionally based domains, it is a scam and should be reported to . S&P Global never requires any candidate to pay money for job applications, interviews, offer letters, "pre-employment training" or for equipment/delivery of equipment. Stay informed and protect yourself from recruitment fraud by reviewing our guidelines, fraudulent domains, and how to report suspicious activity here ( .
---
**Equal Opportunity Employer**
S&P Global is an equal opportunity employer and all qualified candidates will receive consideration for employment without regard to race/ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, military veteran status, unemployment status, or any other status protected by law. Only electronic job submissions will be considered for employment.
If you need an accommodation during the application process due to a disability, please send an email to: and your request will be forwarded to the appropriate person.
**US Candidates Only:** The EEO is the Law Poster describes discrimination protections under federal law. Pay Transparency Nondiscrimination Provision - - Professional (EEO-2 Job Categories-United States of America), OPRTON203 - Entry Professional (EEO Job Group)
**Job ID:**
**Posted On:**
**Location:** Makati City, Philippines
**Grade Level (for internal use):**
07
**The Role:** The role involves being one of the main contacts of clients in providing them support on maximizing the use of the product. On a day-to-day basis, the associate's time is spent addressing client questions and requests about the platform (S&P Capital IQ Pro) and the FIG (Financial Institutions Group) data set and is also responsible for escalating issues and inquiries to other teams if necessary, communicating with internal content teams, account management, and sales.
**The Impact:** Along with providing the best product in the market is providing the best support for it. Associates have a direct impact on the quality of the support provided, hence directly affecting the client's perspective of the quality of the company as a whole. Since the Associates are directly contacting clients, they also have the opportunity to relay feedback to the company and understand the needs of the clients which is valuable to the development of the Platform.
Associates are trained to be experts in using the products, and given that they receive on a day to day basis feedback from clients, they have a good opportunity to explore roles in the product management/content side of the operations. Since they have client interaction experiences as well, they also have a good position to discover opportunities in account management and sales
**Responsibilities:**
The Associates are our link between the end-user and our products. Combining expertise in our product with a deep understanding of who our clients are and how they use our tools, Associates provide the highest quality support. You will assist our clients with the following tasks:
+ Functionality - Associates consult with our clients on the best and most efficient way to achieve quality results. (Ex. How to navigate through the platform or maximize the use of the product)
+ Data - for our clients to feel confident using our data, Associates must be able to explain our collection process as well as the methodologies behind our calculations (Ex. How did we collect the data? How did we arrive at certain financial calculations?)
+ Problem-solving - providing creative solutions to meet our customers' needs
+ Excel modeling - Associates assist our clients in building financial models (Ad hoc task and not your main responsibility)
+ In addition to their daily responsibilities, Associates will also have the opportunity to specialize and receive additional training on a particular Platform/Product and with the FIG data set (Financial Institutions Group)
**Qualifications:**
+ Overall successful candidates are bright, fast learners with a strong interest in learning about financial markets.
+ Fresh Graduates are welcome to apply as long as there is a strong interest to learn and build a career in Finance
+ 1-2 years of Client Services experience would be an advantage, preferably in the financial industry.
+ Sound working knowledge of Microsoft Excel
+ Desire and flexibility to learn and grow in an ever-changing environment
+ Must have excellent oral and written English communication skills.
+ Must be willing to work in Makati with a flexibility of working in night shifts - 9PM to 6AM.
+ Must be amenable to work on holidays and weekends (shifting schedules)
+ Amenable to work on a hybrid setup
**About S&P Global Market Intelligence**
At S&P Global Market Intelligence, a division of S&P Global we understand the importance of accurate, deep and insightful information. Our team of experts delivers unrivaled insights and leading data and technology solutions, partnering with customers to expand their perspective, operate with confidence, and make decisions with conviction.
For more information, visit .
**What's In It For** **You?**
**Our Purpose:**
Progress is not a self-starter. It requires a catalyst to be set in motion. Information, imagination, people, technology-the right combination can unlock possibility and change the world.
Our world is in transition and getting more complex by the day. We push past expected observations and seek out new levels of understanding so that we can help companies, governments and individuals make an impact on tomorrow. At S&P Global we transform data into Essential Intelligence®, pinpointing risks and opening possibilities. We Accelerate Progress.
**Our People:**
We're more than 35,000 strong worldwide-so we're able to understand nuances while having a broad perspective. Our team is driven by curiosity and a shared belief that Essential Intelligence can help build a more prosperous future for us all.
From finding new ways to measure sustainability to analyzing energy transition across the supply chain to building workflow solutions that make it easy to tap into insight and apply it. We are changing the way people see things and empowering them to make an impact on the world we live in. We're committed to a more equitable future and to helping our customers find new, sustainable ways of doing business. We're constantly seeking new solutions that have progress in mind. Join us and help create the critical insights that truly make a difference.
**Our Values:**
**Integrity, Discovery, Partnership**
At S&P Global, we focus on Powering Global Markets. Throughout our history, the world's leading organizations have relied on us for the Essential Intelligence they need to make confident decisions about the road ahead. We start with a foundation of **integrity** in all we do, bring a spirit of **discovery** to our work, and collaborate in close **partnership** with each other and our customers to achieve shared goals.
**Benefits:**
We take care of you, so you can take care of business. We care about our people. That's why we provide everything you-and your career-need to thrive at S&P Global.
Our benefits include:
+ Health & Wellness: Health care coverage designed for the mind and body.
+ Flexible Downtime: Generous time off helps keep you energized for your time on.
+ Continuous Learning: Access a wealth of resources to grow your career and learn valuable new skills.
+ Invest in Your Future: Secure your financial future through competitive pay, retirement planning, a continuing education program with a company-matched student loan contribution, and financial wellness programs.
+ Family Friendly Perks: It's not just about you. S&P Global has perks for your partners and little ones, too, with some best-in class benefits for families.
+ Beyond the Basics: From retail discounts to referral incentive awards-small perks can make a big difference.
For more information on benefits by country visit: Hiring and Opportunity at S&P Global:**
At S&P Global, we are committed to fostering a connected and engaged workplace where all individuals have access to opportunities based on their skills, experience, and contributions. Our hiring practices emphasize fairness, transparency, and merit, ensuring that we attract and retain top talent. By valuing different perspectives and promoting a culture of respect and collaboration, we drive innovation and power global markets.
**Recruitment Fraud Alert:**
If you receive an email from a spglobalind.com domain or any other regionally based domains, it is a scam and should be reported to . S&P Global never requires any candidate to pay money for job applications, interviews, offer letters, "pre-employment training" or for equipment/delivery of equipment. Stay informed and protect yourself from recruitment fraud by reviewing our guidelines, fraudulent domains, and how to report suspicious activity here ( .
---
**Equal Opportunity Employer**
S&P Global is an equal opportunity employer and all qualified candidates will receive consideration for employment without regard to race/ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, military veteran status, unemployment status, or any other status protected by law. Only electronic job submissions will be considered for employment.
If you need an accommodation during the application process due to a disability, please send an email to: and your request will be forwarded to the appropriate person.
**US Candidates Only:** The EEO is the Law Poster describes discrimination protections under federal law. Pay Transparency Nondiscrimination Provision - - Professional (EEO-2 Job Categories-United States of America), OPRTON203 - Entry Professional (EEO Job Group)
**Job ID:**
**Posted On:**
**Location:** Makati City, Philippines
This advertiser has chosen not to accept applicants from your region.
0
Client Support Specialist
Stark Asia Solutions, Inc
Posted 1 day ago
Job Viewed
Job Description
**Qualifications**:
- At least 2 months BPO experience
- At least Highschool Graduate
- Willing to Work On-Site (Quezon City & Ayala)
**Perks & Benefits**
- 19.5K salary package
- Paid Holidays / Vacation
- Overtime Pay
- Paid Leaves
- Birthday Leave
- Promotion
- Health Insurance
**Job Types**: Full-time, Permanent, Fresh graduate
**Salary**: Up to Php19,500.00 per month
**Benefits**:
- Company events
- Health insurance
- Opportunities for promotion
- Paid training
- Pay raise
- Promotion to permanent employee
Schedule:
- 8 hour shift
- Evening shift
- Rotational shift
- Shift system
Supplemental Pay:
- 13th month salary
- Overtime pay
- Performance bonus
- At least 2 months BPO experience
- At least Highschool Graduate
- Willing to Work On-Site (Quezon City & Ayala)
**Perks & Benefits**
- 19.5K salary package
- Paid Holidays / Vacation
- Overtime Pay
- Paid Leaves
- Birthday Leave
- Promotion
- Health Insurance
**Job Types**: Full-time, Permanent, Fresh graduate
**Salary**: Up to Php19,500.00 per month
**Benefits**:
- Company events
- Health insurance
- Opportunities for promotion
- Paid training
- Pay raise
- Promotion to permanent employee
Schedule:
- 8 hour shift
- Evening shift
- Rotational shift
- Shift system
Supplemental Pay:
- 13th month salary
- Overtime pay
- Performance bonus
This advertiser has chosen not to accept applicants from your region.
1
Client Support Assistant
Pasig, Palawan
Euro Group of Companies Inc.
Posted 1 day ago
Job Viewed
Job Description
With Internship/OJT experience doing a basic hardware and software troubleshooting
- Good communication skills
- Must possess the ability to work well in a team environment
- **Fresh Graduates are very much welcome to apply**:
- Willing to be assigned in PSEC, Ortigas Center, Pasig City
**Employee Benefits**:
- Fast track career progression
- Career development opportunities
- HMO
- Holiday pay
- Leave credits
- Employee products discount
- Annual Physical Exam
- 2 days off (Saturday - Sunday)
- Pro-rated 13th month pay.
**Salary**: Php15,000.00 - Php18,000.00 per month
**Benefits**:
- Additional leave
- Employee discount
- Health insurance
- Opportunities for promotion
Schedule:
- Monday to Friday
Supplemental Pay:
- 13th month salary
- Good communication skills
- Must possess the ability to work well in a team environment
- **Fresh Graduates are very much welcome to apply**:
- Willing to be assigned in PSEC, Ortigas Center, Pasig City
**Employee Benefits**:
- Fast track career progression
- Career development opportunities
- HMO
- Holiday pay
- Leave credits
- Employee products discount
- Annual Physical Exam
- 2 days off (Saturday - Sunday)
- Pro-rated 13th month pay.
**Salary**: Php15,000.00 - Php18,000.00 per month
**Benefits**:
- Additional leave
- Employee discount
- Health insurance
- Opportunities for promotion
Schedule:
- Monday to Friday
Supplemental Pay:
- 13th month salary
This advertiser has chosen not to accept applicants from your region.
2
Client Support Specialists
Manila, Metropolitan Manila
Primer Communications
Posted 1 day ago
Job Viewed
Job Description
Our roadside assistance account is on ramp!
We are urgently looking for client support specialists! Our company is 24/7 voice & international account and currently at WFH set-up.
Hiring Process:
- Online exams
- Phone interview
QUALIFICATIONS:
- Fresh grads are welcome / completed 2 years in college / any 2 years vocational course.
- BPO experience is a plus but not required
- Excellent English communication skills (verbal & written)
- Good comprehension skills
- Familiar with basic internet and computer troubleshooting.
- With stable internet connections
**Job Types**: Full-time, Fresh graduate
**Salary**: Up to Php14,000.00 per month
**Benefits**:
- Paid training
- Work from home
Schedule:
- 8 hour shift
- Shift system
COVID-19 considerations:
N/A
Ability to commute/relocate:
- Manila: Reliably commute or planning to relocate before starting work (required)
**Education**:
- Senior High School (preferred)
Shift availability:
- Day Shift (preferred)
- Night Shift (preferred)
- Overnight Shift (preferred)
We are urgently looking for client support specialists! Our company is 24/7 voice & international account and currently at WFH set-up.
Hiring Process:
- Online exams
- Phone interview
QUALIFICATIONS:
- Fresh grads are welcome / completed 2 years in college / any 2 years vocational course.
- BPO experience is a plus but not required
- Excellent English communication skills (verbal & written)
- Good comprehension skills
- Familiar with basic internet and computer troubleshooting.
- With stable internet connections
**Job Types**: Full-time, Fresh graduate
**Salary**: Up to Php14,000.00 per month
**Benefits**:
- Paid training
- Work from home
Schedule:
- 8 hour shift
- Shift system
COVID-19 considerations:
N/A
Ability to commute/relocate:
- Manila: Reliably commute or planning to relocate before starting work (required)
**Education**:
- Senior High School (preferred)
Shift availability:
- Day Shift (preferred)
- Night Shift (preferred)
- Overnight Shift (preferred)
This advertiser has chosen not to accept applicants from your region.
3
Client Support Specialist (Contingent)
Makati City, National Capital Region
ADP
Posted 10 days ago
Job Viewed
Job Description
Responsible for delivering exceptional client support by troubleshooting payroll, HR, and tax-related issues. You will assist clients in optimizing their use of ADP Workforce Now, ensuring accurate payroll processing, compliance with labor regulations, and seamless system navigation. Your role requires strong communication, problem-solving skills, and the ability to collaborate with internal teams for complex issue resolution.
Education: Open to undergraduate candidates and career shifters. Customer Service experience is an advantage but not required. Technical Skills: Proficiency in Microsoft Office (Excel, Word, Outlook). Soft Skills: Strong communication and problem-solving abilities. Ability to manage multiple cases while ensuring high-quality service. A client-focused mindset with attention to detail.
**A little about ADP:** We are a comprehensive global provider of cloud-based human capital management (HCM) solutions that unite HR, payroll, talent, time, tax and benefits administration and a leader in business outsourcing services, analytics, and compliance expertise. We believe our people make all the difference in cultivating a down-to-earth culture that embraces our core values, welcomes ideas, encourages innovation, and values belonging. We've received recognition for our work by many esteemed organizations, learn more at ADP Awards and Recognition ( .
**Diversity, Equity, Inclusion & Equal Employment Opportunity at ADP:** ADP is committed to an inclusive, diverse and equitable workplace, and is further committed to providing equal employment opportunities regardless of any protected characteristic including: race, color, genetic information, creed, national origin, religion, sex, affectional or sexual orientation, gender identity or expression, lawful alien status, ancestry, age, marital status, protected veteran status or disability. Hiring decisions are based upon ADP's operating needs, and applicant merit including, but not limited to, qualifications, experience, ability, availability, cooperation, and job performance.
**Ethics at ADP:** ADP has a long, proud history of conducting business with the highest ethical standards and full compliance with all applicable laws. We also expect our people to uphold our values with the highest level of integrity and behave in a manner that fosters an honest and respectful workplace. Click to learn more about ADP's culture and our full set of values.
Education: Open to undergraduate candidates and career shifters. Customer Service experience is an advantage but not required. Technical Skills: Proficiency in Microsoft Office (Excel, Word, Outlook). Soft Skills: Strong communication and problem-solving abilities. Ability to manage multiple cases while ensuring high-quality service. A client-focused mindset with attention to detail.
**A little about ADP:** We are a comprehensive global provider of cloud-based human capital management (HCM) solutions that unite HR, payroll, talent, time, tax and benefits administration and a leader in business outsourcing services, analytics, and compliance expertise. We believe our people make all the difference in cultivating a down-to-earth culture that embraces our core values, welcomes ideas, encourages innovation, and values belonging. We've received recognition for our work by many esteemed organizations, learn more at ADP Awards and Recognition ( .
**Diversity, Equity, Inclusion & Equal Employment Opportunity at ADP:** ADP is committed to an inclusive, diverse and equitable workplace, and is further committed to providing equal employment opportunities regardless of any protected characteristic including: race, color, genetic information, creed, national origin, religion, sex, affectional or sexual orientation, gender identity or expression, lawful alien status, ancestry, age, marital status, protected veteran status or disability. Hiring decisions are based upon ADP's operating needs, and applicant merit including, but not limited to, qualifications, experience, ability, availability, cooperation, and job performance.
**Ethics at ADP:** ADP has a long, proud history of conducting business with the highest ethical standards and full compliance with all applicable laws. We also expect our people to uphold our values with the highest level of integrity and behave in a manner that fosters an honest and respectful workplace. Click to learn more about ADP's culture and our full set of values.
This advertiser has chosen not to accept applicants from your region.
4
Associate, Client Support - Capital Markets
Makati City, National Capital Region
S&P Global
Posted 20 days ago
Job Viewed
Job Description
**About the Role:**
**Grade Level (for internal use):**
07
**The Role:** Associate, Client Support - Capital Markets (APAC/EMEA)
**The Team:**
Our team is responsible for providing clients with world-class product support and research. We are the pioneer team for Capital IQ Product Operations and now the biggest Client Operations team in Manila supporting the Capital IQ and Capital IQ Pro platforms. We value excellence in our work as well as effective collaboration. These enable us to provide top notch support experience to our global clients.
**Responsibilities and Impact:**
The team is crucial in ensuring that clients maximize our products' value and the financial data that they have access to.
The role provides two pivotal advantages to you:
The role will require you to become an effective communicator as you will be talking to different types of people. You will learn how to communicate solutions effectively while becoming critical in understanding problems and in identifying solutions in order to give the best possible support to our clients. The role will develop your industry and data expertise. **You are responsible for answering inquiries heavily related to the finance industry and our product. This can develop your industry knowledge and gain expertise with not just the market, but also the data that we provide.**
Our platform is a product of combined expertise from the technology and finance industries. **You will be trained to answer finance-related inquiries in connection with the product, which will expose you to an understanding of data architecture and the finance industry itself.**
We pride ourselves in helping our employees attain their career aspirations and reach their full potential. We value employee development and provide training that will hone both product and power skills as you go along with your career with us.
The CIQ Client Services Team Manila is responsible for the following:
+ Deliver the best client experience while doing support and finance-related research.
+ **Be the client's advocate in getting the best possible solution to their inquiries. We partner with our clients to ensure that their issues are fully resolved, and they are maximizing our products' potential.**
+ Be a channel for client feedback.
+ We coordinate with different teams to resolve client inquiries.
+ We also help our content teams develop accuracy by providing real-time client feedback.
+ We also echo our clients' ideas and feedback to our Product Management team to make sure that we stay relevant to the market.
+ We are a client-centric company; we give high value to our clients' feedback, which is a big component of our success.
+ Conduct platform trainings for prospect and existing clients.
+ Answer client inquiries and provide assistance with our products and platforms.
**What We Are Looking For:**
**Basic Qualifications:**
+ Open to hiring fresh grads
+ 1-2 years of client support experience will be an advantage
+ Excellent communication skills, both written and verbal (English)
+ Detail-oriented and possesses strong critical thinking skills
+ Exhibits great interest in learning
+ Willing to learn Corporate Finance
+ Open to work in varying shifts. (Shifts may include weekend and holidays on a rotation basis but you will only be working 5 times a week)
+ Depending on the available shift when hired, you may either be assigned in one of the following shifts permanently as this will determine if you are supporting APAC, EMEA or US clients
+ 7:00AM - 4:00PM
+ 9:00AM - 6:00PM
+ 12:00PM - 9:00PM
+ 3:00PM - 12:00PM
+ 6:00PM - 3:00AM
+ 8:00PM - 5:00AM
**Preferred Qualifications:**
+ Finance background
+ Adaptable to rapid change
+ Provides and accepts constructive feedback
+ Willing to lead projects, presentations, and stretch assignments
**About S&P Global Market Intelligence**
At S&P Global Market Intelligence, a division of S&P Global we understand the importance of accurate, deep and insightful information. Our team of experts delivers unrivaled insights and leading data and technology solutions, partnering with customers to expand their perspective, operate with confidence, and make decisions with conviction.
For more information, visit .
**What's In It For** **You?**
**Our Purpose:**
Progress is not a self-starter. It requires a catalyst to be set in motion. Information, imagination, people, technology-the right combination can unlock possibility and change the world.
Our world is in transition and getting more complex by the day. We push past expected observations and seek out new levels of understanding so that we can help companies, governments and individuals make an impact on tomorrow. At S&P Global we transform data into Essential Intelligence®, pinpointing risks and opening possibilities. We Accelerate Progress.
**Our People:**
We're more than 35,000 strong worldwide-so we're able to understand nuances while having a broad perspective. Our team is driven by curiosity and a shared belief that Essential Intelligence can help build a more prosperous future for us all.
From finding new ways to measure sustainability to analyzing energy transition across the supply chain to building workflow solutions that make it easy to tap into insight and apply it. We are changing the way people see things and empowering them to make an impact on the world we live in. We're committed to a more equitable future and to helping our customers find new, sustainable ways of doing business. We're constantly seeking new solutions that have progress in mind. Join us and help create the critical insights that truly make a difference.
**Our Values:**
**Integrity, Discovery, Partnership**
At S&P Global, we focus on Powering Global Markets. Throughout our history, the world's leading organizations have relied on us for the Essential Intelligence they need to make confident decisions about the road ahead. We start with a foundation of **integrity** in all we do, bring a spirit of **discovery** to our work, and collaborate in close **partnership** with each other and our customers to achieve shared goals.
**Benefits:**
We take care of you, so you can take care of business. We care about our people. That's why we provide everything you-and your career-need to thrive at S&P Global.
Our benefits include:
+ Health & Wellness: Health care coverage designed for the mind and body.
+ Flexible Downtime: Generous time off helps keep you energized for your time on.
+ Continuous Learning: Access a wealth of resources to grow your career and learn valuable new skills.
+ Invest in Your Future: Secure your financial future through competitive pay, retirement planning, a continuing education program with a company-matched student loan contribution, and financial wellness programs.
+ Family Friendly Perks: It's not just about you. S&P Global has perks for your partners and little ones, too, with some best-in class benefits for families.
+ Beyond the Basics: From retail discounts to referral incentive awards-small perks can make a big difference.
For more information on benefits by country visit: Hiring and Opportunity at S&P Global:**
At S&P Global, we are committed to fostering a connected and engaged workplace where all individuals have access to opportunities based on their skills, experience, and contributions. Our hiring practices emphasize fairness, transparency, and merit, ensuring that we attract and retain top talent. By valuing different perspectives and promoting a culture of respect and collaboration, we drive innovation and power global markets.
**Recruitment Fraud Alert:**
If you receive an email from a spglobalind.com domain or any other regionally based domains, it is a scam and should be reported to . S&P Global never requires any candidate to pay money for job applications, interviews, offer letters, "pre-employment training" or for equipment/delivery of equipment. Stay informed and protect yourself from recruitment fraud by reviewing our guidelines, fraudulent domains, and how to report suspicious activity here ( .
---
**Equal Opportunity Employer**
S&P Global is an equal opportunity employer and all qualified candidates will receive consideration for employment without regard to race/ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, military veteran status, unemployment status, or any other status protected by law. Only electronic job submissions will be considered for employment.
If you need an accommodation during the application process due to a disability, please send an email to: and your request will be forwarded to the appropriate person.
**US Candidates Only:** The EEO is the Law Poster describes discrimination protections under federal law. Pay Transparency Nondiscrimination Provision - - Professional (EEO-2 Job Categories-United States of America), OPRTON203 - Entry Professional (EEO Job Group)
**Job ID:**
**Posted On:**
**Location:** Makati City, National Capital Region (Manila), Philippines
**Grade Level (for internal use):**
07
**The Role:** Associate, Client Support - Capital Markets (APAC/EMEA)
**The Team:**
Our team is responsible for providing clients with world-class product support and research. We are the pioneer team for Capital IQ Product Operations and now the biggest Client Operations team in Manila supporting the Capital IQ and Capital IQ Pro platforms. We value excellence in our work as well as effective collaboration. These enable us to provide top notch support experience to our global clients.
**Responsibilities and Impact:**
The team is crucial in ensuring that clients maximize our products' value and the financial data that they have access to.
The role provides two pivotal advantages to you:
The role will require you to become an effective communicator as you will be talking to different types of people. You will learn how to communicate solutions effectively while becoming critical in understanding problems and in identifying solutions in order to give the best possible support to our clients. The role will develop your industry and data expertise. **You are responsible for answering inquiries heavily related to the finance industry and our product. This can develop your industry knowledge and gain expertise with not just the market, but also the data that we provide.**
Our platform is a product of combined expertise from the technology and finance industries. **You will be trained to answer finance-related inquiries in connection with the product, which will expose you to an understanding of data architecture and the finance industry itself.**
We pride ourselves in helping our employees attain their career aspirations and reach their full potential. We value employee development and provide training that will hone both product and power skills as you go along with your career with us.
The CIQ Client Services Team Manila is responsible for the following:
+ Deliver the best client experience while doing support and finance-related research.
+ **Be the client's advocate in getting the best possible solution to their inquiries. We partner with our clients to ensure that their issues are fully resolved, and they are maximizing our products' potential.**
+ Be a channel for client feedback.
+ We coordinate with different teams to resolve client inquiries.
+ We also help our content teams develop accuracy by providing real-time client feedback.
+ We also echo our clients' ideas and feedback to our Product Management team to make sure that we stay relevant to the market.
+ We are a client-centric company; we give high value to our clients' feedback, which is a big component of our success.
+ Conduct platform trainings for prospect and existing clients.
+ Answer client inquiries and provide assistance with our products and platforms.
**What We Are Looking For:**
**Basic Qualifications:**
+ Open to hiring fresh grads
+ 1-2 years of client support experience will be an advantage
+ Excellent communication skills, both written and verbal (English)
+ Detail-oriented and possesses strong critical thinking skills
+ Exhibits great interest in learning
+ Willing to learn Corporate Finance
+ Open to work in varying shifts. (Shifts may include weekend and holidays on a rotation basis but you will only be working 5 times a week)
+ Depending on the available shift when hired, you may either be assigned in one of the following shifts permanently as this will determine if you are supporting APAC, EMEA or US clients
+ 7:00AM - 4:00PM
+ 9:00AM - 6:00PM
+ 12:00PM - 9:00PM
+ 3:00PM - 12:00PM
+ 6:00PM - 3:00AM
+ 8:00PM - 5:00AM
**Preferred Qualifications:**
+ Finance background
+ Adaptable to rapid change
+ Provides and accepts constructive feedback
+ Willing to lead projects, presentations, and stretch assignments
**About S&P Global Market Intelligence**
At S&P Global Market Intelligence, a division of S&P Global we understand the importance of accurate, deep and insightful information. Our team of experts delivers unrivaled insights and leading data and technology solutions, partnering with customers to expand their perspective, operate with confidence, and make decisions with conviction.
For more information, visit .
**What's In It For** **You?**
**Our Purpose:**
Progress is not a self-starter. It requires a catalyst to be set in motion. Information, imagination, people, technology-the right combination can unlock possibility and change the world.
Our world is in transition and getting more complex by the day. We push past expected observations and seek out new levels of understanding so that we can help companies, governments and individuals make an impact on tomorrow. At S&P Global we transform data into Essential Intelligence®, pinpointing risks and opening possibilities. We Accelerate Progress.
**Our People:**
We're more than 35,000 strong worldwide-so we're able to understand nuances while having a broad perspective. Our team is driven by curiosity and a shared belief that Essential Intelligence can help build a more prosperous future for us all.
From finding new ways to measure sustainability to analyzing energy transition across the supply chain to building workflow solutions that make it easy to tap into insight and apply it. We are changing the way people see things and empowering them to make an impact on the world we live in. We're committed to a more equitable future and to helping our customers find new, sustainable ways of doing business. We're constantly seeking new solutions that have progress in mind. Join us and help create the critical insights that truly make a difference.
**Our Values:**
**Integrity, Discovery, Partnership**
At S&P Global, we focus on Powering Global Markets. Throughout our history, the world's leading organizations have relied on us for the Essential Intelligence they need to make confident decisions about the road ahead. We start with a foundation of **integrity** in all we do, bring a spirit of **discovery** to our work, and collaborate in close **partnership** with each other and our customers to achieve shared goals.
**Benefits:**
We take care of you, so you can take care of business. We care about our people. That's why we provide everything you-and your career-need to thrive at S&P Global.
Our benefits include:
+ Health & Wellness: Health care coverage designed for the mind and body.
+ Flexible Downtime: Generous time off helps keep you energized for your time on.
+ Continuous Learning: Access a wealth of resources to grow your career and learn valuable new skills.
+ Invest in Your Future: Secure your financial future through competitive pay, retirement planning, a continuing education program with a company-matched student loan contribution, and financial wellness programs.
+ Family Friendly Perks: It's not just about you. S&P Global has perks for your partners and little ones, too, with some best-in class benefits for families.
+ Beyond the Basics: From retail discounts to referral incentive awards-small perks can make a big difference.
For more information on benefits by country visit: Hiring and Opportunity at S&P Global:**
At S&P Global, we are committed to fostering a connected and engaged workplace where all individuals have access to opportunities based on their skills, experience, and contributions. Our hiring practices emphasize fairness, transparency, and merit, ensuring that we attract and retain top talent. By valuing different perspectives and promoting a culture of respect and collaboration, we drive innovation and power global markets.
**Recruitment Fraud Alert:**
If you receive an email from a spglobalind.com domain or any other regionally based domains, it is a scam and should be reported to . S&P Global never requires any candidate to pay money for job applications, interviews, offer letters, "pre-employment training" or for equipment/delivery of equipment. Stay informed and protect yourself from recruitment fraud by reviewing our guidelines, fraudulent domains, and how to report suspicious activity here ( .
---
**Equal Opportunity Employer**
S&P Global is an equal opportunity employer and all qualified candidates will receive consideration for employment without regard to race/ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, military veteran status, unemployment status, or any other status protected by law. Only electronic job submissions will be considered for employment.
If you need an accommodation during the application process due to a disability, please send an email to: and your request will be forwarded to the appropriate person.
**US Candidates Only:** The EEO is the Law Poster describes discrimination protections under federal law. Pay Transparency Nondiscrimination Provision - - Professional (EEO-2 Job Categories-United States of America), OPRTON203 - Entry Professional (EEO Job Group)
**Job ID:**
**Posted On:**
**Location:** Makati City, National Capital Region (Manila), Philippines
This advertiser has chosen not to accept applicants from your region.
5
Iloilo - Client Support Associate- Hmo + Life
TDCX
Posted 1 day ago
Job Viewed
Job Description
**Job Highlights**
- P1,000* eGift Credits when you attend Day 1 training
- HMO and Life Insurance on Day 1
**#BeMore**
Do you aspire for a rewarding career that lets you do more and achieve more? Unleash your full potential at work with TDCX, an award-winning and fast-growing BPO company.
Work with the world’s most loved brands and be with awesome, diverse people. Be home, belong, and start your journey to #BeMore!
**Top reasons to work with TDCX**
- Attractive remuneration, great perks, and performance incentives
- Comprehensive medical, insurance, or social security coverage
- Premium workspaces
- Engaging activities and recognition programs
- Strong learning and development plans for your career growth
- Positive culture for you to #BeMore at work
- Easy to locate area with direct access to public transport
- Flexible working arrangements
- Be coached and mentored by experts in your field
- Join a global company with 26 years of experience and 350+ industry awards
**What is your mission?**
**Who are we looking for?**
- Completed 2 years in college
- With at least 6 months of solid BPO experience in a voice account
- Strong verbal and written English communication skills
- Amenable to work rotating shifts
- Can work at 6F Robinsons Cybergate 1, Pavia, Iloilo
- *Terms and conditions apply_
**Who is TDCX?**
TDCX (NYSE: TDCX) provides transformative digital CX solutions, enabling world-leading and disruptive brands to acquire new customers, build customer loyalty, and protect their online communities.
TDCX helps clients, including many of the world’s best brands, achieve their customer experience aspirations by harnessing technology, human intelligence, and our global footprint. We serve clients in fintech, gaming, technology, home sharing and travel, digital advertising and social media, streaming, and e-commerce. Our expertise and strong footprint in Asia have made us a trusted partner for clients, particularly high-growth, new economy companies looking to tap the region’s growth potential.
We pride ourselves on discovering and employing the best professionals to join us as we transform the outsourced CX industry. Our commitment to #BeMore for our people, our clients, and our community has led to us winning more than 350 industry awards, including being one of the best companies to work for in Asia.
From our first-rate workspaces, above-industry-average compensation packages, career opportunities, to our workplace perks, find out what else is in store when you embark on a career with TDCX.
**Salary**: Php18,000.00 - Php23,000.00 per month
**Benefits**:
- Health insurance
- Life insurance
Schedule:
- 8 hour shift
Supplemental pay types:
- 13th month salary
- Overtime pay
- Performance bonus
- P1,000* eGift Credits when you attend Day 1 training
- HMO and Life Insurance on Day 1
**#BeMore**
Do you aspire for a rewarding career that lets you do more and achieve more? Unleash your full potential at work with TDCX, an award-winning and fast-growing BPO company.
Work with the world’s most loved brands and be with awesome, diverse people. Be home, belong, and start your journey to #BeMore!
**Top reasons to work with TDCX**
- Attractive remuneration, great perks, and performance incentives
- Comprehensive medical, insurance, or social security coverage
- Premium workspaces
- Engaging activities and recognition programs
- Strong learning and development plans for your career growth
- Positive culture for you to #BeMore at work
- Easy to locate area with direct access to public transport
- Flexible working arrangements
- Be coached and mentored by experts in your field
- Join a global company with 26 years of experience and 350+ industry awards
**What is your mission?**
**Who are we looking for?**
- Completed 2 years in college
- With at least 6 months of solid BPO experience in a voice account
- Strong verbal and written English communication skills
- Amenable to work rotating shifts
- Can work at 6F Robinsons Cybergate 1, Pavia, Iloilo
- *Terms and conditions apply_
**Who is TDCX?**
TDCX (NYSE: TDCX) provides transformative digital CX solutions, enabling world-leading and disruptive brands to acquire new customers, build customer loyalty, and protect their online communities.
TDCX helps clients, including many of the world’s best brands, achieve their customer experience aspirations by harnessing technology, human intelligence, and our global footprint. We serve clients in fintech, gaming, technology, home sharing and travel, digital advertising and social media, streaming, and e-commerce. Our expertise and strong footprint in Asia have made us a trusted partner for clients, particularly high-growth, new economy companies looking to tap the region’s growth potential.
We pride ourselves on discovering and employing the best professionals to join us as we transform the outsourced CX industry. Our commitment to #BeMore for our people, our clients, and our community has led to us winning more than 350 industry awards, including being one of the best companies to work for in Asia.
From our first-rate workspaces, above-industry-average compensation packages, career opportunities, to our workplace perks, find out what else is in store when you embark on a career with TDCX.
**Salary**: Php18,000.00 - Php23,000.00 per month
**Benefits**:
- Health insurance
- Life insurance
Schedule:
- 8 hour shift
Supplemental pay types:
- 13th month salary
- Overtime pay
- Performance bonus
This advertiser has chosen not to accept applicants from your region.
Be The First To Know
About the latest Customer service management Jobs in Philippines !
6
Cebu - Client Support Ambassador - Largest Online
TDCX Philippines
Posted 1 day ago
Job Viewed
Job Description
**Job Highlights**
- P1,000* eGift Credits when you attend Day 1 training
- HMO and Life Insurance on Day 1
BeMore
Do you aspire for a rewarding career that lets you do more and achieve more? Unleash your full potential at work with TDCX, an award-winning and fast-growing BPO company.
Work with the world’s most loved brands and be with awesome, diverse people. Be home, belong, and start your journey to #BeMore!
Top reasons to work with TDCX
- Attractive remuneration, great perks, and performance incentives
- Comprehensive medical, insurance, or social security coverage
- Premium workspaces
- Engaging activities and recognition programs
- Strong learning and development plans for your career growth
- Positive culture for you to #BeMore at work
- Easy to locate area with direct access to public transport
- Flexible working arrangements
- Be coached and mentored by experts in your field
- Join a global company with 26 years of experience and 350+ industry awards
What is your mission?
Who are we looking for?
- Completed 2 years in college
- At least 6 months of solid BPO experience ( international voice account)
- Strong verbal and written English communication skills
- Positive, self-motivated and energetic
- Amenable to work in rotating shifts (morning, mid, & night shifts)
- Can work in IT Park, Cebu City
Who is TDCX?
TDCX (NYSE: TDCX) provides transformative digital CX solutions, enabling world-leading and disruptive brands to acquire new customers, build customer loyalty, and protect their online communities.
TDCX helps clients, including many of the world’s best brands, achieve their customer experience aspirations by harnessing technology, human intelligence, and our global footprint. We serve clients in fintech, gaming, technology, home sharing and travel, digital advertising and social media, streaming, and e-commerce. Our expertise and strong footprint in Asia have made us a trusted partner for clients, particularly high-growth, new economy companies looking to tap the region’s growth potential.
We pride ourselves on discovering and employing the best professionals to join us as we transform the outsourced CX industry. Our commitment to #BeMore for our people, our clients, and our community has led to us winning more than 350 industry awards, including being one of the best companies to work for in Asia
From our first-rate workspaces, above-industry-average compensation packages, career opportunities, to our workplace perks, find out what else is in store when you embark on a career with TDCX.
**Salary**: Php24,000.00 - Php36,000.00 per month
**Benefits**:
- Health insurance
- Life insurance
Schedule:
- 8 hour shift
- P1,000* eGift Credits when you attend Day 1 training
- HMO and Life Insurance on Day 1
BeMore
Do you aspire for a rewarding career that lets you do more and achieve more? Unleash your full potential at work with TDCX, an award-winning and fast-growing BPO company.
Work with the world’s most loved brands and be with awesome, diverse people. Be home, belong, and start your journey to #BeMore!
Top reasons to work with TDCX
- Attractive remuneration, great perks, and performance incentives
- Comprehensive medical, insurance, or social security coverage
- Premium workspaces
- Engaging activities and recognition programs
- Strong learning and development plans for your career growth
- Positive culture for you to #BeMore at work
- Easy to locate area with direct access to public transport
- Flexible working arrangements
- Be coached and mentored by experts in your field
- Join a global company with 26 years of experience and 350+ industry awards
What is your mission?
Who are we looking for?
- Completed 2 years in college
- At least 6 months of solid BPO experience ( international voice account)
- Strong verbal and written English communication skills
- Positive, self-motivated and energetic
- Amenable to work in rotating shifts (morning, mid, & night shifts)
- Can work in IT Park, Cebu City
Who is TDCX?
TDCX (NYSE: TDCX) provides transformative digital CX solutions, enabling world-leading and disruptive brands to acquire new customers, build customer loyalty, and protect their online communities.
TDCX helps clients, including many of the world’s best brands, achieve their customer experience aspirations by harnessing technology, human intelligence, and our global footprint. We serve clients in fintech, gaming, technology, home sharing and travel, digital advertising and social media, streaming, and e-commerce. Our expertise and strong footprint in Asia have made us a trusted partner for clients, particularly high-growth, new economy companies looking to tap the region’s growth potential.
We pride ourselves on discovering and employing the best professionals to join us as we transform the outsourced CX industry. Our commitment to #BeMore for our people, our clients, and our community has led to us winning more than 350 industry awards, including being one of the best companies to work for in Asia
From our first-rate workspaces, above-industry-average compensation packages, career opportunities, to our workplace perks, find out what else is in store when you embark on a career with TDCX.
**Salary**: Php24,000.00 - Php36,000.00 per month
**Benefits**:
- Health insurance
- Life insurance
Schedule:
- 8 hour shift
This advertiser has chosen not to accept applicants from your region.
7
Client Support Specialist 7 of 8
Beepo
Posted 1 day ago
Job Viewed
Job Description
2 years of experience in Customer Service and Account Management
- Experience in Rent (Real Estate - buy & sell) & Processing Payments
- Proficient in MS Office and preferably experience in Zendesk and Salesforce
Beepo is a Probe Group company, a full service Australian owned outsourcing company, with a team of 15,000 across 6 countries - the largest and most diverse Australian owned customer experience outsourcing provider.
Our Beepo office is located in Clark, Pampanga. We provide exceptional workforce support to clients all over the world. Our primary focus is to help businesses grow sustainably with the help of fantastic Philippine talent.
**Duties and Responsibilities**:
- Assisting customers with product setup and resolving any technical issues they might experience.
- Informing customers about specialized product functionalities and features.
- Following up with customers to ensure that reported technical difficulties have been resolved.
- Troubleshooting, analyzing, and reporting product errors, failures, or malfunctions to management.
- Keeping a detailed record of client data, including useful comments, as well as positive or negative feedback.
- Analyzing customer feedback and advising management on areas of improvement.
- Maintaining client accounts and updating billing information as needed.
**Qualifications and Experience**:
- 2 years of experience in Customer Service and Account Management
- Experience in Rent (Real Estate - buy & sell) & Processing Payments, Troubleshooting, Reviewing Accounts
- Proficient in MS Office and preferably experience in Zendesk and Salesforce
- Ability to multitask and manage deadlines
- High attention to detail and accuracy
- Excellent communication skills both written and verbal
- Experience in Rent (Real Estate - buy & sell) & Processing Payments
- Proficient in MS Office and preferably experience in Zendesk and Salesforce
Beepo is a Probe Group company, a full service Australian owned outsourcing company, with a team of 15,000 across 6 countries - the largest and most diverse Australian owned customer experience outsourcing provider.
Our Beepo office is located in Clark, Pampanga. We provide exceptional workforce support to clients all over the world. Our primary focus is to help businesses grow sustainably with the help of fantastic Philippine talent.
**Duties and Responsibilities**:
- Assisting customers with product setup and resolving any technical issues they might experience.
- Informing customers about specialized product functionalities and features.
- Following up with customers to ensure that reported technical difficulties have been resolved.
- Troubleshooting, analyzing, and reporting product errors, failures, or malfunctions to management.
- Keeping a detailed record of client data, including useful comments, as well as positive or negative feedback.
- Analyzing customer feedback and advising management on areas of improvement.
- Maintaining client accounts and updating billing information as needed.
**Qualifications and Experience**:
- 2 years of experience in Customer Service and Account Management
- Experience in Rent (Real Estate - buy & sell) & Processing Payments, Troubleshooting, Reviewing Accounts
- Proficient in MS Office and preferably experience in Zendesk and Salesforce
- Ability to multitask and manage deadlines
- High attention to detail and accuracy
- Excellent communication skills both written and verbal
This advertiser has chosen not to accept applicants from your region.
8
Cebu Client Support Ambassador Largest Online
TDCX
Posted 1 day ago
Job Viewed
Job Description
**Job Highlights**
- P1,000* eGift Credits when you attend Day 1 training
- HMO and Life Insurance on Day 1
**#BeMore**
Do you aspire for a rewarding career that lets you do more and achieve more? Unleash your full potential at work with TDCX, an award-winning and fast-growing BPO company.
Work with the world’s most loved brands and be with awesome, diverse people. Be home, belong, and start your journey to #BeMore!
**Top reasons to work with TDCX**
- Attractive remuneration, great perks, and performance incentives
- Comprehensive medical, insurance, or social security coverage
- Premium workspaces
- Engaging activities and recognition programs
- Strong learning and development plans for your career growth
- Positive culture for you to #BeMore at work
- Easy to locate area with direct access to public transport
- Flexible working arrangements
- Be coached and mentored by experts in your field
- Join a global company with 26 years of experience and 350+ industry awards
**What is your mission?**
**Who are we looking for?**
- HS Graduate (Old & New Curriculum)
- With at least 2 years of solid BPO experience (international voice account)
- Strong verbal and written English communication skills
- Positive, self-motivated, and energetic
- Amenable to work in rotating shifts (morning, mid, & night shifts)
- Can work in IT Park, Cebu City
- *Terms and Conditions apply_
**Who is TDCX?**
TDCX (NYSE: TDCX) provides transformative digital CX solutions, enabling world-leading and disruptive brands to acquire new customers, build customer loyalty, and protect their online communities.
TDCX helps clients, including many of the world’s best brands, achieve their customer experience aspirations by harnessing technology, human intelligence, and our global footprint. We serve clients in fintech, gaming, technology, home sharing and travel, digital advertising and social media, streaming, and e-commerce. Our expertise and strong footprint in Asia have made us a trusted partner for clients, particularly high-growth, new economy companies looking to tap the region’s growth potential.
We pride ourselves on discovering and employing the best professionals to join us as we transform the outsourced CX industry. Our commitment to #BeMore for our people, our clients, and our community has led to us winning more than 350 industry awards, including being one of the best companies to work for in Asia.
From our first-rate workspaces, above-industry-average compensation packages, career opportunities, to our workplace perks, find out what else is in store when you embark on a career with TDCX.
**Salary**: Php24,000.00 - Php36,000.00 per month
**Benefits**:
- Health insurance
- Life insurance
Schedule:
- 8 hour shift
Supplemental pay types:
- 13th month salary
- Overtime pay
- Performance bonus
- P1,000* eGift Credits when you attend Day 1 training
- HMO and Life Insurance on Day 1
**#BeMore**
Do you aspire for a rewarding career that lets you do more and achieve more? Unleash your full potential at work with TDCX, an award-winning and fast-growing BPO company.
Work with the world’s most loved brands and be with awesome, diverse people. Be home, belong, and start your journey to #BeMore!
**Top reasons to work with TDCX**
- Attractive remuneration, great perks, and performance incentives
- Comprehensive medical, insurance, or social security coverage
- Premium workspaces
- Engaging activities and recognition programs
- Strong learning and development plans for your career growth
- Positive culture for you to #BeMore at work
- Easy to locate area with direct access to public transport
- Flexible working arrangements
- Be coached and mentored by experts in your field
- Join a global company with 26 years of experience and 350+ industry awards
**What is your mission?**
**Who are we looking for?**
- HS Graduate (Old & New Curriculum)
- With at least 2 years of solid BPO experience (international voice account)
- Strong verbal and written English communication skills
- Positive, self-motivated, and energetic
- Amenable to work in rotating shifts (morning, mid, & night shifts)
- Can work in IT Park, Cebu City
- *Terms and Conditions apply_
**Who is TDCX?**
TDCX (NYSE: TDCX) provides transformative digital CX solutions, enabling world-leading and disruptive brands to acquire new customers, build customer loyalty, and protect their online communities.
TDCX helps clients, including many of the world’s best brands, achieve their customer experience aspirations by harnessing technology, human intelligence, and our global footprint. We serve clients in fintech, gaming, technology, home sharing and travel, digital advertising and social media, streaming, and e-commerce. Our expertise and strong footprint in Asia have made us a trusted partner for clients, particularly high-growth, new economy companies looking to tap the region’s growth potential.
We pride ourselves on discovering and employing the best professionals to join us as we transform the outsourced CX industry. Our commitment to #BeMore for our people, our clients, and our community has led to us winning more than 350 industry awards, including being one of the best companies to work for in Asia.
From our first-rate workspaces, above-industry-average compensation packages, career opportunities, to our workplace perks, find out what else is in store when you embark on a career with TDCX.
**Salary**: Php24,000.00 - Php36,000.00 per month
**Benefits**:
- Health insurance
- Life insurance
Schedule:
- 8 hour shift
Supplemental pay types:
- 13th month salary
- Overtime pay
- Performance bonus
This advertiser has chosen not to accept applicants from your region.
9