165 Quality Assurance Roles jobs in the Philippines
Quality Analyst
Posted 13 days ago
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Job Description
br>- Must be amenable to work onsite.
- Must be currently residing in Makati or within a 15-minute commute to the Makati area.
- Must be at least a high school graduate.
- Must have at least 1 year of experience as a Quality Analyst, specifically in customer support via chat.
- Must have at least 1 year of experience in the BPO industry.
- Strong understanding of QA methodologies, including calibration sessions and quality monitoring processes.
- Ability to effectively analyze chat transcripts for accuracy, tone, compliance, and grammar.
- Skilled in creating QA reports, identifying trends, and delivering constructive feedback to agents.
- Proficient in interpreting and contributing to improvements in customer service KPIs.
- Strong command of spoken and written English; excellent grammar and documentation skills.
- Highly detail-oriented with strong analytical and problem-solving abilities.
- Flexible to work in rotating shifts, including graveyard, holidays, and weekends as needed.
- Experience in conducting coaching or feedback sessions is an advantage.
- A proactive mindset with the ability to take initiative, work independently, and meet deadlines.
Quality Analyst
Posted today
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Job Description
The role shall deliver efficient testing, inspection, validation and verification of the materials and products at defined steps of the manufacturing cycle; this is demonstrated through conduct of testing and inspection activities, reporting conformance and non-conformances, and achieving performance targets.
The role directly contributes and is involved in the: testing and inspection of raw materials, in-process and finished products,
reporting of non-conforming materials, processes and products; provide information for investigation of root cause(s), correction and corrective actions, and implementation of the management system(s) - to which the company adheres to.
The role is expected to: contribute in achieving the team’s performance targets, adhere to the company’s mission, vision and core values, follow and promote the company’s code of conduct, policies, procedures (including quality, health and safety, and security); and execute the activities/processes/services as required by the department.
**I. CORE RESPONSIBILITIES**
**Operations and Compliance**:
- Conducts laboratory testing and/or inspection as necessary
- Report results of testing and inspection of incoming raw materials, in-process materials and/or utilities
- Report results of line clearance, testing and inspection of finished products
- Report identified or observed conformances and non-conformances from testing and inspection activities
- Execute team’s scheduled tasks as applicable
- Execute key performance requirements, testing and inspection methods/procedures,
- Monitor availability of testing and inspection resources Audit, Testing and Inspection: - Ensure compliance to related management system is followed and relevant documented information are timely available - Ensure compliance to documented information (i.e. test and inspection methods, procedures, instructions and similar) - Ensure integrity of all testing and inspection activities
- Provide information for investigation of root cause(s) - Implement correction(s) and corrective action(s) as necessary
**III. QUALIFICATIONS AND EDUCATION REQUIREMENTS**
The role is preferred to have attained either of the following minimum requirements:
- Intermediate level chemist or chemical technician with at least one (1) year experience in chemical laboratory testing and inspection in a Manufacturing industry that is compliant to a Management System (ISO, GMP/HACCP). Or;
- Entry-level chemist or chemical technician with background on chemical laboratory testing and inspection in a Manufacturing industry.
**Job Types**: Full-time, Permanent
**Salary**: Php17,000.00 - Php18,000.00 per month
**Benefits**:
- Free parking
- Health insurance
- Promotion to permanent employee
- Staff meals provided
Schedule:
- 8 hour shift
- Shift system
Supplemental Pay:
- 13th month salary
- Performance bonus
Ability to commute/relocate:
- Cavite, Cavite: Reliably commute or planning to relocate before starting work (required)
License/Certification:
- Chemical Technician (preferred)
- Chemist (preferred)
Quality Analyst
Posted today
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Job Description
**JOB RESPONSIBILITIES**
- Monitoring the incoming financial transactions of the customers by
following AML (Money Laundering) guidelines
- Monitor and resolve deposit issues
- Request and verify KYC and SOF documents
- Identify and report possible fraud and suspicious activity
- Process customers’ payments
**JOB REQUIREMENTS**
- Fluency in **English language** at a **professional level**:
- Ability to work independently and as a part of a team
- Ability to work under pressure and meet deadlines
- Attention to detail
- Computer literate
- Trustworthiness
- **Shift Rotation** is **Essential** - **Morning**, **Middle**, **Evening** and **Night shifts**
Schedule:
- 8 hour shift
Quality Analyst
Posted today
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Job Description
- Performs analysis, design, implements, and executes the test cases, test procedures, and test strategy.
- Work with Engineering and Product team to build quality products and design test strategy
- Document results of tests for the software development team
- Conduct quality activities and articulate experience flows throughout the user lifecycle to communicate risk with features and releases
**Qualifications**:
- Familiar with.NET Core, C# and SQL
- Experience in using QA tools like Selenium, Appium, Zephyr etc.
- Experience in Software Quality Assurance
- Strong Communication skills, both written and verbal
- Demonstrated ability to multi-task, prioritize, and meet timelines on deliverables
- Strong attention to detail
**Job Types**: Full-time, Permanent
**Benefits**:
- Flexible schedule
- Health insurance
- Opportunities for promotion
- Pay raise
- Promotion to permanent employee
Schedule:
- 8 hour shift
- Day shift
- Flexible shift
Supplemental pay types:
- 13th month salary
- Overtime pay
Ability to commute/relocate:
- Makati: Reliably commute or planning to relocate before starting work (preferred)
Quality Analyst
Posted today
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Job Description
1 Meet the required quality audits set for every Pro on each week and month in his or her assigned account/s
2 Participates in design of call monitoring formats and quality standards
3 Performs call monitoring and provides trend data to site management team
4 Uses quality monitoring data management system to compile and track performance at team and individual level
5 Participates in customer and client listening programs to identify customer needs and expectations
6 Provides actionable data to various internal support groups as needed
7 Coordinates and facilitates call calibration sessions for call center staff
8 Provides feedback to call center team leaders and managers
9 Compile and analyze statistical data.
10 Prepares and analyzes internal and external quality reports for management staff review
11 Prepares and analyzes internal and external quality reports for management staff review Perform other duties as assigned
**Job Types**: Full-time, Permanent
Schedule:
- 8 hour shift
- Monday to Friday
- Night shift
Supplemental pay types:
- 13th month salary
**Experience**:
- Quality Analyst: 1 year (preferred)
Quality Analyst
Posted today
Job Viewed
Job Description
**JOB RESPONSIBILITIES**
- Monitoring the incoming financial transactions of the customers by
following AML (Money Laundering) guidelines
- Monitor and resolve deposit issues
- Request and verify KYC and SOF documents
- Identify and report possible fraud and suspicious activity
- Process customers’ payments
**JOB REQUIREMENTS**
- Fluency in **English language** at a **professional level**:
- Ability to work independently and as a part of a team
- Ability to work under pressure and meet deadlines
- Attention to detail
- Computer literate
- Trustworthiness
- **Shift Rotation** is **Essential** - **Morning**, **Middle**, **Evening** and **Night shifts**
Schedule:
- 8 hour shift
Quality Control Analyst
Posted 4 days ago
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Job Description
Job description br>Duties & Responsibilities:
Develop, document, update and implement quality and food safety management systems in the
organization.
Review and improve documentation requirements in compliance to current GMP, HACCP and FSMS.
Conduct physico-chemical analyses of raw materials and finished goods.
Assure accuracy and complete recording of data in the QC file server.
Recommend quality improvements to current procedures or work processes.
Verify calibration of laboratory monitoring and measuring equipment.
Skills & Competencies:
Knowledgeable in GLP, cGMP, HACCP and FSMS
Knowledgeable in physico-chemical analyses
Knowledgeable in MS office (Word, Excel, Powerpoint)
Skilled in equipment calibration
Educational / Work Experiences:
Graduate of any food-related course (Food Technology, Chemistry, Chem Eng'g, etc.)
With at least 1 year working experience as QC Analyst
Preferably registered Chemist or Chemical Technician
With strong background on GMP, GLP, HACCP, QMS and Food Safety Management.
Willing to be assigned in Calauan, Laguna
Job Types: Full-time, Permanent
Pay: Php18,000.00 – Php20,000.00 per month < r>Benefits:
• Additional leave < r>• Company Christmas gift < r>• Company events < r>• Health insurance < r>• Paid training < r>• Pay raise < r>License/Certification:
• Chemical Technician (Preferred)
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Quality Control Analyst
Posted 5 days ago
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Job Description
2. Conduct inspection, sampling and analysis of incoming delivery based on approved Test Method. br>3. Conduct sampling and inspection of packaging materials based on established sampling plan.
4. Conduct investigation and review of out-of-specification results of samples in the laboratory.
5. Performs shelf-life testing of raw material and line samples under shelf-life study.
6. Prepare documents needed by FDA.
7. Prepare all Q.C. related reports and documentation.
8. Act as Q.C. Inspector in the Production, when needed.
8.1 Filling line inspection during operation.
8.2 Responsible in the checking of weight and content of the product as per defined frequency.
8.3 Inspect and weigh packaging materials (cartons/ divider, SUP, bottles) during operation.
8.4 Inspect finished goods before packing.
8.5 Fortification of Vitamin A.
9. Assist in the Management of Retention Samples.
10. Provide assistance in the spot checking of finished products.
11. Evaluation of backload/ return from WDD.
QUALIFICATION:
* Graduate of Food Technology
* Licensed Chemical Technician
OTHERS:
Work schedule: Monday to Saturday 7:00 a.m. to 5:00 pm (On site: Head Office in San Juan)
Salary Range : P 25,000.00 – 30,000.00 < r>
REF#: QCA_SJ032225
Quality Control Analyst
Posted 9 days ago
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Job Description
Requirement : 1 br>Salary Range : P 25,000.00 – 30,000.00 < r>
JOB DESCRIPTION:
Responsible in the analysis of all products.
SPECIFIC DUTIES AND RESPONSIBILITIES:
1. Perform laboratory analysis, preparation and standardization of reagents.
2. Conduct inspection, sampling and analysis of incoming delivery based on approved Test Method.
3. Conduct sampling and inspection of packaging materials based on established sampling plan.
4. Conduct investigation and review of out-of-specification results of samples in the laboratory.
5. Performs shelf-life testing of raw material and line samples under shelf-life study.
6. Prepare documents needed by FDA.
7. Prepare all Q.C. related reports and documentation.
8. Act as Q.C. Inspector in the Production, when needed.
8.1 Filling line inspection during operation.
8.2 Responsible in the checking of weight and content of the product as per defined frequency.
8.3 Inspect and weigh packaging materials (cartons/ divider, SUP, bottles) during operation.
8.4 Inspect finished goods before packing.
8.5 Fortification of Vitamin A.
9. Assist in the Management of Retention Samples.
10. Provide assistance in the spot checking of finished products.
11. Evaluation of backload/ return from WDD.
JOB QUALIFICATIONS:
- Graduate of Food Technology
- Licensed Chemical Technician
SCHEDULE AND WORK ARRANGEMENT:
• On site (CBY Head Office) < r>• Monday to Saturday 7:00 a.m. to 5:00 pm < r>
BENEFIT
Upon Regularization:
• Prorated 15-SL & 15-VL (convertible to cash) < r>After ONE year as a Regular Employee:
• Quarterly Rice Ration (50 kilos) < r>• Monthly 1 Gallon Oil Ration < r>• P 25,000.00 hospitalization benefit < r>• Dental check-up < r>• P 14,000.00 Funeral Benefit (in the event the employee dies) < r>• P 6,000.00 Funeral Benefit (in the event an immediate family dies < r>• Paid training and seminars < r>• Yearly Performance Appraisal
Quality Control Analyst
Posted 12 days ago
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Job Description
1. Assist the FDA Liaison Officer in the respective division who handles application/renewal of (a) License to operate of International Oil Factory and Cheng Ban Yek & Co., Inc. and (b) Certificate of Production Registration. br>
2. repares Q.C. Documentation such as:
2.1 Certificate of Analysis
2.2 Daily documentation of edible oil result of analysis (local and imported) from the filling area.
2.3 Daily encoding and monitoring of retention sample from incoming delivery and from the production area.
2.4 Tracking of incoming delivery (Packaging and Raw Materials)
3. Prepares standard solution/ reagents to be used in the analysis of oil based on the approved work instruction.
3.1 Documentation of preparation/standardization of reagents
3.2 Proper labeling of prepared reagents
3.3 Conducts monthly inventory of reagents and other chemical stocks/supplies.
3.4 Prepare requisition of all needed chemicals.
3.5 Cleans all laboratory paraphernalia after use.
4. Act as Q.C. Inspector in the production as needed.
4.1 Filling line inspection during operation.
4.2 Responsible in the checking of weight and content of the product as per defined frequency.
4.3 Inspect and weigh packaging materials (cartons/ divider, SUP, bottles) during operation.
4.4 Inspect finished goods before packing.
4.5 Fortification of Vitamin A.
5. Assist in the management of Retention Sample.
5.1 Ensures proper storage and labeling.
5.2 Monthly checking and storing of retention samples.
5.3 Disposal.
6. Performs shelf-life testing of raw material and line samples under shelf-life study.
7. Conducts inspection of delivery truck, sampling and analysis of incoming delivery of edible oil base on Approved Method.
8. Conducts investigation and documentation of out-of-specification results of samples in the laboratory.
9. As instructed, brings samples to outside laboratory and act as a liaison officer for third party analysis.
10. Provide assistance in checking of packaging materials in the finished goods warehouse when needed.
11. Conducts sampling and inspection of packaging materials based on established Sampling Plan.
12. Evaluation of backload/ returns from MCD.
13. As instructed, provide assistance to Asst. Q.C. Head in the spot checking of finished products.
14. Assist in the establishment of specifications and standards as needed in the department.
15. Establishment/Revision of SOP, WI and other needed documents in the department.
16. Inspection and evaluation of packaging materials such as SUP, Labels PET Bottles, plastic and carton, when needed.
17. Assigned as the Document Custodian of the department to ensure that documents being used are current and documents/records are controlled and maintained.
JOB QUALIFICATIONS:
• B in Chemistry or Food Technology < r>• A least 1 year experience < r>• L censed Chemist or Chemical Technician is an advantage but not required• br
SCHEDULE AND WORK ARRANGEMENT:
• O site (CBY Head Office) < r>• S hedule is Monday to Saturday from 7:00 a.m. to 4:00 p.m. < r>
BENEFIT
Upon Regularization:
• P orated 15-SL & 15-VL (convertible to cash) After ONE year as a Regular Employee: < r>• Q arterly Rice Ration (50 kilos) < r>• M nthly 1 Gallon Oil Ration < r>• P 25,000.00 hospitalization benefit < r>• D ntal check-up < r>• P 14,000.00 Funeral Benefit (in the event the employee dies) < r>• P 6,000.00 Funeral Benefit (in the event an immediate family dies < r>• P id training and seminars < r>• Y arly Performance Appraisal