Non-voice jobs in the Philippines present opportunities in diverse fields. These roles often involve 602 Non Voice jobs in the Philippines
Non-voice
Taguig, National Capital Region
Valeros Velasco Business Solution Inc.
Job Viewed
Job Description
**URGENT HIRING FOR AUGUST!**
WORK ON-SITE
**BGC Taguig Philippines**
No Assessment. Only Initial and Final Interview.
**PERKS**:
- HMO up to 400,000 Medical HMO Insurance effective on Day 1
- 10,000 worth of Medicine Reimbursement on top of the HMO (Can go as high as 40,000 including 3 dependents)
**SALARY**:
**Up to 31,000**
**MINIMUM QUALIFICATIONS**:
- College Graduate of any course with at least 1 year BPO experience
- College Undergraduate with at least 2years BPO experience
**Salary**: Php28,000.00 - Php31,000.00 per month
**Benefits**:
- Company Christmas gift
- Discounted lunch
- Flexible schedule
- Flextime
- Gym membership
- Health insurance
- Life insurance
- Opportunities for promotion
- Paid training
- Pay raise
- Promotion to permanent employee
Schedule:
- 8 hour shift
- Afternoon shift
- Evening shift
- Fixed shift
- Flexible shift
- Late shift
- Monday to Friday
- Night shift
- Overtime
- Rotational shift
Supplemental Pay:
- 13th month salary
- Commission pay
- Overtime pay
- Performance bonus
- Yearly bonus
COVID-19 considerations:
All process done virtually due to Covid-19 and no assessment.
Application Question(s):
- Specify your experience in BPO (in months) ex: 12months, 13 months, 14 months
- Where are you currently residing?
- Are you amenable to work on-site or relocate in BGC Taguig?
- Active alternative phone number
**Education**:
- Bachelor's (preferred)
**Experience**:
- Customer service in BPO: 1 year (preferred)
WORK ON-SITE
**BGC Taguig Philippines**
No Assessment. Only Initial and Final Interview.
**PERKS**:
- HMO up to 400,000 Medical HMO Insurance effective on Day 1
- 10,000 worth of Medicine Reimbursement on top of the HMO (Can go as high as 40,000 including 3 dependents)
**SALARY**:
**Up to 31,000**
**MINIMUM QUALIFICATIONS**:
- College Graduate of any course with at least 1 year BPO experience
- College Undergraduate with at least 2years BPO experience
**Salary**: Php28,000.00 - Php31,000.00 per month
**Benefits**:
- Company Christmas gift
- Discounted lunch
- Flexible schedule
- Flextime
- Gym membership
- Health insurance
- Life insurance
- Opportunities for promotion
- Paid training
- Pay raise
- Promotion to permanent employee
Schedule:
- 8 hour shift
- Afternoon shift
- Evening shift
- Fixed shift
- Flexible shift
- Late shift
- Monday to Friday
- Night shift
- Overtime
- Rotational shift
Supplemental Pay:
- 13th month salary
- Commission pay
- Overtime pay
- Performance bonus
- Yearly bonus
COVID-19 considerations:
All process done virtually due to Covid-19 and no assessment.
Application Question(s):
- Specify your experience in BPO (in months) ex: 12months, 13 months, 14 months
- Where are you currently residing?
- Are you amenable to work on-site or relocate in BGC Taguig?
- Active alternative phone number
**Education**:
- Bachelor's (preferred)
**Experience**:
- Customer service in BPO: 1 year (preferred)
This advertiser has chosen not to accept applicants from your region.
Job No Longer Available
This position is no longer listed on WhatJobs. The employer may be reviewing applications, filled the role, or has removed the listing.
However, we have similar jobs available for you below.
Music Streaming Account Non-voice Customer Support
Sutherland
Posted today
Job Viewed
Job Description
You are joining **Sutherland**, a global business transformation company offering an integrated set of back-office and customer service support services.
One of the largest, independent process transformation companies in the world, Sutherland serves marquee clients in major industry verticals. With our head office in Rochester, New York, USA, Sutherland spans 60 location across 19 countries supporting 8 industries, focusing on delivering results that businesses can see, resulting in improved experiences that their customers can feel.
**Responsibilities**:
- Resolve the customer's issue. Establish and maintain rapport with consumers
- Accurately capture all required information in the respective tools
- Complete all given tasks within the time specified
- Adhere to the rules and regulations of the company
- Adhere to the non disclosure agreement
**Minimum Qualifications**:
- Finished at least 2 years in college (or High School Graduate + relevant work experience)
- Excellent English written and verbal communication skills
- Working knowledge on computers
- Good customer service and problem solving skills
- Meet the specific daily targets with respect to the Key Result Areas
**JOB HIGHLIGHTS**:
- Enjoy a set of Industry-leading benefits
- Get paid while in training
- Receive HMO and free dependent
- Educational support for employees
- Employee referral incentives
- Vacation and Sick Leaves
- We have sites nationwide that can be near your location
- Stable & secured company
**Job Types**: Full-time, Permanent
**Benefits**:
- Paid training
Schedule:
- 8 hour shift
- Rotational shift
Supplemental Pay:
- 13th month salary
- Overtime pay
- Performance bonus
**Education**:
- Senior High School (preferred)
**Experience**:
- Customer service: 1 year (preferred)
**Language**:
- English (preferred)
One of the largest, independent process transformation companies in the world, Sutherland serves marquee clients in major industry verticals. With our head office in Rochester, New York, USA, Sutherland spans 60 location across 19 countries supporting 8 industries, focusing on delivering results that businesses can see, resulting in improved experiences that their customers can feel.
**Responsibilities**:
- Resolve the customer's issue. Establish and maintain rapport with consumers
- Accurately capture all required information in the respective tools
- Complete all given tasks within the time specified
- Adhere to the rules and regulations of the company
- Adhere to the non disclosure agreement
**Minimum Qualifications**:
- Finished at least 2 years in college (or High School Graduate + relevant work experience)
- Excellent English written and verbal communication skills
- Working knowledge on computers
- Good customer service and problem solving skills
- Meet the specific daily targets with respect to the Key Result Areas
**JOB HIGHLIGHTS**:
- Enjoy a set of Industry-leading benefits
- Get paid while in training
- Receive HMO and free dependent
- Educational support for employees
- Employee referral incentives
- Vacation and Sick Leaves
- We have sites nationwide that can be near your location
- Stable & secured company
**Job Types**: Full-time, Permanent
**Benefits**:
- Paid training
Schedule:
- 8 hour shift
- Rotational shift
Supplemental Pay:
- 13th month salary
- Overtime pay
- Performance bonus
**Education**:
- Senior High School (preferred)
**Experience**:
- Customer service: 1 year (preferred)
**Language**:
- English (preferred)
This advertiser has chosen not to accept applicants from your region.
0
Non-voice Customer Support Rep Cubao - Music
Mandaluyong, National Capital Region
Sutherland
Posted today
Job Viewed
Job Description
You are joining **Sutherland**, a global business transformation company offering an integrated set of back-office and customer service support services.
One of the largest, independent process transformation companies in the world, Sutherland serves marquee clients in major industry verticals. With our head office in Rochester, New York, USA, Sutherland spans 60 location across 19 countries supporting 8 industries, focusing on delivering results that businesses can see, resulting in improved experiences that their customers can feel.
**Responsibilities**:
- Resolve the customer's issue. Establish and maintain rapport with consumers
- Accurately capture all required information in the respective tools
- Complete all given tasks within the time specified
- Adhere to the rules and regulations of the company
- Adhere to the non disclosure agreement
**Minimum Qualifications**:
- Finished at least 2 years in college (or High School Graduate + relevant work experience)
- Excellent English written and verbal communication skills
- Working knowledge on computers
- Good customer service and problem solving skills
- Meet the specific daily targets with respect to the Key Result Areas
**JOB HIGHLIGHTS**:
- Enjoy a set of Industry-leading benefits
- Get paid while in training
- Receive HMO and free dependent
- Educational support for employees
- Employee referral incentives
- Vacation and Sick Leaves
- We have sites nationwide that can be near your location
- Stable & secured company
**Job Types**: Full-time, Permanent
**Benefits**:
- Paid training
Schedule:
- 8 hour shift
- Rotational shift
Supplemental pay types:
- 13th month salary
- Overtime pay
- Performance bonus
**Education**:
- Senior High School (preferred)
**Experience**:
- Customer Support Representative: 1 year (preferred)
**Language**:
- English (preferred)
One of the largest, independent process transformation companies in the world, Sutherland serves marquee clients in major industry verticals. With our head office in Rochester, New York, USA, Sutherland spans 60 location across 19 countries supporting 8 industries, focusing on delivering results that businesses can see, resulting in improved experiences that their customers can feel.
**Responsibilities**:
- Resolve the customer's issue. Establish and maintain rapport with consumers
- Accurately capture all required information in the respective tools
- Complete all given tasks within the time specified
- Adhere to the rules and regulations of the company
- Adhere to the non disclosure agreement
**Minimum Qualifications**:
- Finished at least 2 years in college (or High School Graduate + relevant work experience)
- Excellent English written and verbal communication skills
- Working knowledge on computers
- Good customer service and problem solving skills
- Meet the specific daily targets with respect to the Key Result Areas
**JOB HIGHLIGHTS**:
- Enjoy a set of Industry-leading benefits
- Get paid while in training
- Receive HMO and free dependent
- Educational support for employees
- Employee referral incentives
- Vacation and Sick Leaves
- We have sites nationwide that can be near your location
- Stable & secured company
**Job Types**: Full-time, Permanent
**Benefits**:
- Paid training
Schedule:
- 8 hour shift
- Rotational shift
Supplemental pay types:
- 13th month salary
- Overtime pay
- Performance bonus
**Education**:
- Senior High School (preferred)
**Experience**:
- Customer Support Representative: 1 year (preferred)
**Language**:
- English (preferred)
This advertiser has chosen not to accept applicants from your region.
1
Customer Service Representative (Non-voice & Voice)
Valenzuela, National Capital Region
Sapient Careers Manila
Posted today
Job Viewed
Job Description
Maintain data entry requirements by following data program techniques and procedures.
- Process customer and account source documents by reviewing data for deficiencies; resolving discrepancies by using standard procedures or returning incomplete documents to the team leader for resolution.
**Salary**: Php16,000.00 - Php30,000.00 per month
**Benefits**:
- Health insurance
- Paid training
- Promotion to permanent employee
Schedule:
- 8 hour shift
- Day shift
- Shift system
Supplemental Pay:
- Bonus pay
- Commission pay
- Performance bonus
Ability to commute/relocate:
- Valenzuela City: Reliably commute or planning to relocate before starting work (required)
**Education**:
- Bachelor's (preferred)
**Experience**:
- Customer Service Representative: 1 year (preferred)
**Language**:
- English (preferred)
- Process customer and account source documents by reviewing data for deficiencies; resolving discrepancies by using standard procedures or returning incomplete documents to the team leader for resolution.
**Salary**: Php16,000.00 - Php30,000.00 per month
**Benefits**:
- Health insurance
- Paid training
- Promotion to permanent employee
Schedule:
- 8 hour shift
- Day shift
- Shift system
Supplemental Pay:
- Bonus pay
- Commission pay
- Performance bonus
Ability to commute/relocate:
- Valenzuela City: Reliably commute or planning to relocate before starting work (required)
**Education**:
- Bachelor's (preferred)
**Experience**:
- Customer Service Representative: 1 year (preferred)
**Language**:
- English (preferred)
This advertiser has chosen not to accept applicants from your region.
2
Customer Service Representative non-voice voice
Taguig, National Capital Region
Valeros Velasco Business Solution Inc.
Posted today
Job Viewed
Job Description
**END YOUR JOB SEARCH TODAY**
**RAMP HIRING! APPLY NOW!**
**Company**:
- **TATA CONSULTANCY SERVICES**
**Site**:
- **BGC TAGUIG**
**VOICE HEALTHCARE**:
- College Graduate with at least 6 months BPO experience
- College Undergraduate with at least 1 year BPO experience
- Excellent communication skills
- Earn up to 31,000
**.**
**NON-VOICE HEALTHCARE**:
- College Graduate with at least 2 years BPO experience
- College Undergraduate with at least 4 years BPO experience
- Must have at least 2 years experience with "CLAIMS" tool
- Earn up to 33,000
**FINANCIAL ACCOUNT**:
- College Graduate with at least1 year BPO experience
- College Undergraduate with at least 2 years BPO experience
- Knowledgeable with CSAT and RNP ( Revenue Net Promoter)
- Earn up to 35,000
**.**
**SERVICE DESK**:
- College Graduate
- 1 year IT Service desk experience
- Earn up to 45,000
**TECHNICAL SUPPORT REPRESENTATIVE**:
- College Graduate
- College Undergraduate
- With at least 2 years TSR experience
- Or at least 1 year IT Service desk experience
- Earn up to 45,000
.
**Job Types**: Full-time, Permanent
**Salary**: Php28,000.00 - Php45,000.00 per month
**Benefits**:
- Discounted lunch
- Flexible schedule
- Flextime
- Gym membership
- Health insurance
- Life insurance
- Opportunities for promotion
- Paid training
- Pay raise
Schedule:
- 8 hour shift
- Evening shift
- Fixed shift
- Flexible shift
- Late shift
- Monday to Friday
- Night shift
- Overtime
- Rotational shift
Supplemental pay types:
- 13th month salary
- Anniversary bonus
- Bonus pay
- Commission pay
- Overtime pay
- Performance bonus
- Quarterly bonus
- Yearly bonus
COVID-19 considerations:
All process done virtually due to Covid-19 and no assessment conducted
Note: We assess applicant that have a qualified and fit for this position
Application Question(s):
- Highest Educational Attainment
- Specify your experience in BPO (in months) ex: 12months, 13 months, 14 months
- Where are you currently residing?
- Are you amenable to work on-site or relocate in BGC Taguig?
- Active alternative phone number
**RAMP HIRING! APPLY NOW!**
**Company**:
- **TATA CONSULTANCY SERVICES**
**Site**:
- **BGC TAGUIG**
**VOICE HEALTHCARE**:
- College Graduate with at least 6 months BPO experience
- College Undergraduate with at least 1 year BPO experience
- Excellent communication skills
- Earn up to 31,000
**.**
**NON-VOICE HEALTHCARE**:
- College Graduate with at least 2 years BPO experience
- College Undergraduate with at least 4 years BPO experience
- Must have at least 2 years experience with "CLAIMS" tool
- Earn up to 33,000
**FINANCIAL ACCOUNT**:
- College Graduate with at least1 year BPO experience
- College Undergraduate with at least 2 years BPO experience
- Knowledgeable with CSAT and RNP ( Revenue Net Promoter)
- Earn up to 35,000
**.**
**SERVICE DESK**:
- College Graduate
- 1 year IT Service desk experience
- Earn up to 45,000
**TECHNICAL SUPPORT REPRESENTATIVE**:
- College Graduate
- College Undergraduate
- With at least 2 years TSR experience
- Or at least 1 year IT Service desk experience
- Earn up to 45,000
.
**Job Types**: Full-time, Permanent
**Salary**: Php28,000.00 - Php45,000.00 per month
**Benefits**:
- Discounted lunch
- Flexible schedule
- Flextime
- Gym membership
- Health insurance
- Life insurance
- Opportunities for promotion
- Paid training
- Pay raise
Schedule:
- 8 hour shift
- Evening shift
- Fixed shift
- Flexible shift
- Late shift
- Monday to Friday
- Night shift
- Overtime
- Rotational shift
Supplemental pay types:
- 13th month salary
- Anniversary bonus
- Bonus pay
- Commission pay
- Overtime pay
- Performance bonus
- Quarterly bonus
- Yearly bonus
COVID-19 considerations:
All process done virtually due to Covid-19 and no assessment conducted
Note: We assess applicant that have a qualified and fit for this position
Application Question(s):
- Highest Educational Attainment
- Specify your experience in BPO (in months) ex: 12months, 13 months, 14 months
- Where are you currently residing?
- Are you amenable to work on-site or relocate in BGC Taguig?
- Active alternative phone number
This advertiser has chosen not to accept applicants from your region.
3
Email & Chat Support 100% Non-voice & Technical
Pasig, Palawan
Transec BPO Solutions Inc.
Posted today
Job Viewed
Job Description
**WHY JOIN OUR TRANSEC TEAM?**
- **Great working environment with real work-life balance**:
- **Fixed working schedule**:
- **Health card & life insurance coverage**
**ESSENTIAL JOB FUNCTIONS**
- Perform back-office tasks to complete customer concerns and requests with attention to detail and efficiency.
- Collaborate and work effectively with other team members to achieve the best results for all customer-related requests.
- Will perform very mínimal basic designing using Photoshop.
**SKILLS & QUALIFICATIONS**
- Bachelors/College Degree in any field; IT-related course is preferred.
- Minimum of 1-year international BPO experience supporting a technical account.
- Knowledge in HTML, CSS, and Photoshop is a huge plus.
- Must have excellent writing skills in English; good speaking skills in English.
- Willing to work on night shift.
**Job Types**: Full-time, Permanent
**Benefits**:
- Company Christmas gift
- Company events
- Employee discount
- Health insurance
- Life insurance
- Paid training
- Pay raise
- Promotion to permanent employee
Schedule:
- Night shift
Supplemental Pay:
- 13th month salary
- Overtime pay
- Performance bonus
Application Question(s):
- Will you be able to reliably commute to Pasig City for this job?
**Education**:
- Bachelor's (preferred)
**Experience**:
- Technical Support: 1 year (preferred)
- Customer Support: 1 year (preferred)
**Language**:
- English (preferred)
- **Great working environment with real work-life balance**:
- **Fixed working schedule**:
- **Health card & life insurance coverage**
**ESSENTIAL JOB FUNCTIONS**
- Perform back-office tasks to complete customer concerns and requests with attention to detail and efficiency.
- Collaborate and work effectively with other team members to achieve the best results for all customer-related requests.
- Will perform very mínimal basic designing using Photoshop.
**SKILLS & QUALIFICATIONS**
- Bachelors/College Degree in any field; IT-related course is preferred.
- Minimum of 1-year international BPO experience supporting a technical account.
- Knowledge in HTML, CSS, and Photoshop is a huge plus.
- Must have excellent writing skills in English; good speaking skills in English.
- Willing to work on night shift.
**Job Types**: Full-time, Permanent
**Benefits**:
- Company Christmas gift
- Company events
- Employee discount
- Health insurance
- Life insurance
- Paid training
- Pay raise
- Promotion to permanent employee
Schedule:
- Night shift
Supplemental Pay:
- 13th month salary
- Overtime pay
- Performance bonus
Application Question(s):
- Will you be able to reliably commute to Pasig City for this job?
**Education**:
- Bachelor's (preferred)
**Experience**:
- Technical Support: 1 year (preferred)
- Customer Support: 1 year (preferred)
**Language**:
- English (preferred)
This advertiser has chosen not to accept applicants from your region.
4
Email & Chat Support 100% Non-voice & Technical
Pasig, Palawan
Transec BPO Solutions, Inc.
Posted today
Job Viewed
Job Description
**WHY JOIN OUR TRANSEC TEAM?**
- **Great working environment with real work-life balance**:
- **Fixed working schedule**:
- **Health card & life insurance coverage**
**ESSENTIAL JOB FUNCTIONS**
- Perform back-office tasks to complete customer concerns and requests with attention to detail and efficiency.
- Collaborate and work effectively with other team members to achieve the best results for all customer-related requests.
- Will perform very mínimal basic designing using Photoshop.
**SKILLS & QUALIFICATIONS**
- Bachelors/College Degree in any field; IT-related course is preferred.
- Minimum of 1-year international BPO experience supporting a technical account.
- Knowledge in HTML, CSS, and Photoshop is a huge plus.
- Must have excellent writing skills in English; good speaking skills in English.
- Willing to work on night shift.
**Job Types**: Full-time, Permanent
**Benefits**:
- Company Christmas gift
- Company events
- Employee discount
- Health insurance
- Life insurance
- Paid training
- Pay raise
- Promotion to permanent employee
Schedule:
- Night shift
Supplemental Pay:
- 13th month salary
- Overtime pay
- Performance bonus
Application Question(s):
- Will you be able to reliably commute to Pasig City for this job?
**Education**:
- Bachelor's (preferred)
**Experience**:
- Technical Support: 1 year (preferred)
- Customer Support: 1 year (preferred)
**Language**:
- English (preferred)
- **Great working environment with real work-life balance**:
- **Fixed working schedule**:
- **Health card & life insurance coverage**
**ESSENTIAL JOB FUNCTIONS**
- Perform back-office tasks to complete customer concerns and requests with attention to detail and efficiency.
- Collaborate and work effectively with other team members to achieve the best results for all customer-related requests.
- Will perform very mínimal basic designing using Photoshop.
**SKILLS & QUALIFICATIONS**
- Bachelors/College Degree in any field; IT-related course is preferred.
- Minimum of 1-year international BPO experience supporting a technical account.
- Knowledge in HTML, CSS, and Photoshop is a huge plus.
- Must have excellent writing skills in English; good speaking skills in English.
- Willing to work on night shift.
**Job Types**: Full-time, Permanent
**Benefits**:
- Company Christmas gift
- Company events
- Employee discount
- Health insurance
- Life insurance
- Paid training
- Pay raise
- Promotion to permanent employee
Schedule:
- Night shift
Supplemental Pay:
- 13th month salary
- Overtime pay
- Performance bonus
Application Question(s):
- Will you be able to reliably commute to Pasig City for this job?
**Education**:
- Bachelor's (preferred)
**Experience**:
- Technical Support: 1 year (preferred)
- Customer Support: 1 year (preferred)
**Language**:
- English (preferred)
This advertiser has chosen not to accept applicants from your region.
5
Email & Chat Support 100% Non-voice & Technical
Pasig, Palawan
Transec BPO Solutions Inc.
Posted today
Job Viewed
Job Description
**WHY JOIN OUR TRANSEC TEAM?**
- **Great working environment with real work-life balance**:
- **Fixed working schedule**:
- **Health card & life insurance coverage**
**ESSENTIAL JOB FUNCTIONS**
- Perform back-office tasks to complete customer concerns and requests with attention to detail and efficiency.
- Collaborate and work effectively with other team members to achieve the best results for all customer-related requests.
- Will perform very mínimal basic designing using Photoshop.
**SKILLS & QUALIFICATIONS**
- Bachelors/College Degree in any field; IT-related course is preferred.
- Minimum of 1-year international BPO experience supporting a technical account.
- Knowledge in HTML, CSS, and Photoshop is a huge plus.
- Must have excellent writing skills in English; good speaking skills in English.
- Willing to work on night shift.
**Job Types**: Full-time, Permanent
**Benefits**:
- Company Christmas gift
- Company events
- Employee discount
- Health insurance
- Life insurance
- Paid training
- Pay raise
- Promotion to permanent employee
Schedule:
- Night shift
Supplemental Pay:
- 13th month salary
- Overtime pay
- Performance bonus
Application Question(s):
- Will you be able to reliably commute to Pasig City for this job?
**Education**:
- Bachelor's (preferred)
**Experience**:
- Technical Support: 1 year (preferred)
- Customer Support: 1 year (preferred)
**Language**:
- English (preferred)
- **Great working environment with real work-life balance**:
- **Fixed working schedule**:
- **Health card & life insurance coverage**
**ESSENTIAL JOB FUNCTIONS**
- Perform back-office tasks to complete customer concerns and requests with attention to detail and efficiency.
- Collaborate and work effectively with other team members to achieve the best results for all customer-related requests.
- Will perform very mínimal basic designing using Photoshop.
**SKILLS & QUALIFICATIONS**
- Bachelors/College Degree in any field; IT-related course is preferred.
- Minimum of 1-year international BPO experience supporting a technical account.
- Knowledge in HTML, CSS, and Photoshop is a huge plus.
- Must have excellent writing skills in English; good speaking skills in English.
- Willing to work on night shift.
**Job Types**: Full-time, Permanent
**Benefits**:
- Company Christmas gift
- Company events
- Employee discount
- Health insurance
- Life insurance
- Paid training
- Pay raise
- Promotion to permanent employee
Schedule:
- Night shift
Supplemental Pay:
- 13th month salary
- Overtime pay
- Performance bonus
Application Question(s):
- Will you be able to reliably commute to Pasig City for this job?
**Education**:
- Bachelor's (preferred)
**Experience**:
- Technical Support: 1 year (preferred)
- Customer Support: 1 year (preferred)
**Language**:
- English (preferred)
This advertiser has chosen not to accept applicants from your region.
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6
Operations Manager (Voice)
R1 RCM
Posted today
Job Viewed
Job Description
**RESPONSIBILITIES:**
+ Leads and directs a staff of 4-5 team leaders/supervisors that will have individual teams consisting of no more than 25 employees each. Total span of 60-80 FTEs
+ Ensure calls from patients for multiple client hospital sites are answered within the client service levels and handled in a quality manner. Team may consist of no more than 25 employees
+ Oversee and manage contact center performance to ensure contractual SLAs are met consistently
+ Serve as a mentor to current team leaders/supervisors and all CSR employees by consistently displaying the R1 values
+ Develop and implement recommendations and provide formal feedback on project results and team performance to management.
+ Supports new client expansion development and implementation.
**QUALIFICATIONS:**
+ 3 - 5 years' experience in delivering customer service in a hospital or health care call center environment as an Operations Manager
+ Bachelor's Degree or equivalent experience
+ Outstanding time management skills and the ability to simultaneously manage multiple tasks while remaining self-directed.
+ Experienced leading and managing employees in a high contact center environment.
+ Certified revenue cycle management experience preferred
+ Prior continuous improvement experience utilizing Lean Six Sigma tools preferred
Working in an evolving healthcare setting, we use our shared expertise to deliver innovative solutions. Our fast-growing team has opportunities to learn and grow through rewarding interactions, collaboration and the freedom to explore professional interests.
Our associates are given valuable opportunities to contribute, to innovate and create meaningful work that makes an impact in the communities we serve around the world. We also offer a culture of excellence that drives customer success and improves patient care. We believe in giving back to the community and offer a competitive benefits.
What's in it for you?
- Competitive Total Rewards Package
- Target variable incentives
- Medical Plan (HMO) from Day 1 of employment with free dependents
- Life insurance
- Paid Time-Off Benefits
- Sick Leave Conversion
- Night Differential offered
- Employee Referral Program
- All Mandatory Statutory Benefits
R1 RCM Inc. ("the Company") is dedicated to the fundamentals of equal employment opportunity. The Company's employment practices , including those regarding recruitment, hiring, assignment, promotion, compensation, benefits, training, discipline, and termination shall not be based on any person's age, color, national origin, citizenship status, physical or mental disability, medical condition, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, or any other characteristic protected by local law. Furthermore, the Company is dedicated to providing a workplace free from harassment based on any of the foregoing protected categories.
Visit us on Facebook: #AllTogetherBetterinR1PH
R1 is the leading provider of technology-driven solutions that transform the patient experience and financial performance of hospitals, health systems and medical groups. We are the one company that combines the deep expertise of a global workforce of revenue cycle professionals with the industry's most advanced technology platform, encompassing sophisticated analytics, AI, intelligent automation and workflow orchestration.
Headquartered near Salt Lake City, Utah, R1 employs over 29,000 people globally.
+ Leads and directs a staff of 4-5 team leaders/supervisors that will have individual teams consisting of no more than 25 employees each. Total span of 60-80 FTEs
+ Ensure calls from patients for multiple client hospital sites are answered within the client service levels and handled in a quality manner. Team may consist of no more than 25 employees
+ Oversee and manage contact center performance to ensure contractual SLAs are met consistently
+ Serve as a mentor to current team leaders/supervisors and all CSR employees by consistently displaying the R1 values
+ Develop and implement recommendations and provide formal feedback on project results and team performance to management.
+ Supports new client expansion development and implementation.
**QUALIFICATIONS:**
+ 3 - 5 years' experience in delivering customer service in a hospital or health care call center environment as an Operations Manager
+ Bachelor's Degree or equivalent experience
+ Outstanding time management skills and the ability to simultaneously manage multiple tasks while remaining self-directed.
+ Experienced leading and managing employees in a high contact center environment.
+ Certified revenue cycle management experience preferred
+ Prior continuous improvement experience utilizing Lean Six Sigma tools preferred
Working in an evolving healthcare setting, we use our shared expertise to deliver innovative solutions. Our fast-growing team has opportunities to learn and grow through rewarding interactions, collaboration and the freedom to explore professional interests.
Our associates are given valuable opportunities to contribute, to innovate and create meaningful work that makes an impact in the communities we serve around the world. We also offer a culture of excellence that drives customer success and improves patient care. We believe in giving back to the community and offer a competitive benefits.
What's in it for you?
- Competitive Total Rewards Package
- Target variable incentives
- Medical Plan (HMO) from Day 1 of employment with free dependents
- Life insurance
- Paid Time-Off Benefits
- Sick Leave Conversion
- Night Differential offered
- Employee Referral Program
- All Mandatory Statutory Benefits
R1 RCM Inc. ("the Company") is dedicated to the fundamentals of equal employment opportunity. The Company's employment practices , including those regarding recruitment, hiring, assignment, promotion, compensation, benefits, training, discipline, and termination shall not be based on any person's age, color, national origin, citizenship status, physical or mental disability, medical condition, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, or any other characteristic protected by local law. Furthermore, the Company is dedicated to providing a workplace free from harassment based on any of the foregoing protected categories.
Visit us on Facebook: #AllTogetherBetterinR1PH
R1 is the leading provider of technology-driven solutions that transform the patient experience and financial performance of hospitals, health systems and medical groups. We are the one company that combines the deep expertise of a global workforce of revenue cycle professionals with the industry's most advanced technology platform, encompassing sophisticated analytics, AI, intelligent automation and workflow orchestration.
Headquartered near Salt Lake City, Utah, R1 employs over 29,000 people globally.
This advertiser has chosen not to accept applicants from your region.
7
Operations Manager (Voice)
R1 RCM
Posted today
Job Viewed
Job Description
**RESPONSIBILITIES:**
+ Leads and directs a staff of 4-5 team leaders/supervisors that will have individual teams consisting of no more than 25 employees each. Total span of 60-80 FTEs
+ Ensure calls from patients for multiple client hospital sites are answered within the client service levels and handled in a quality manner. Team may consist of no more than 25 employees
+ Oversee and manage contact center performance to ensure contractual SLAs are met consistently
+ Serve as a mentor to current team leaders/supervisors and all CSR employees by consistently displaying the R1 values
+ Develop and implement recommendations and provide formal feedback on project results and team performance to management.
+ Supports new client expansion development and implementation.
**QUALIFICATIONS:**
+ 3 - 5 years' experience in delivering customer service in a hospital or health care call center environment as an Operations Manager
+ Bachelor's Degree or equivalent experience
+ Outstanding time management skills and the ability to simultaneously manage multiple tasks while remaining self-directed.
+ Experienced leading and managing employees in a high contact center environment.
+ Certified revenue cycle management experience preferred
+ Prior continuous improvement experience utilizing Lean Six Sigma tools preferred
Working in an evolving healthcare setting, we use our shared expertise to deliver innovative solutions. Our fast-growing team has opportunities to learn and grow through rewarding interactions, collaboration and the freedom to explore professional interests.
Our associates are given valuable opportunities to contribute, to innovate and create meaningful work that makes an impact in the communities we serve around the world. We also offer a culture of excellence that drives customer success and improves patient care. We believe in giving back to the community and offer a competitive benefits.
What's in it for you?
- Competitive Total Rewards Package
- Target variable incentives
- Medical Plan (HMO) from Day 1 of employment with free dependents
- Life insurance
- Paid Time-Off Benefits
- Sick Leave Conversion
- Night Differential offered
- Employee Referral Program
- All Mandatory Statutory Benefits
R1 RCM Inc. ("the Company") is dedicated to the fundamentals of equal employment opportunity. The Company's employment practices , including those regarding recruitment, hiring, assignment, promotion, compensation, benefits, training, discipline, and termination shall not be based on any person's age, color, national origin, citizenship status, physical or mental disability, medical condition, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, or any other characteristic protected by local law. Furthermore, the Company is dedicated to providing a workplace free from harassment based on any of the foregoing protected categories.
Visit us on Facebook: #AllTogetherBetterinR1PH
R1 is the leading provider of technology-driven solutions that transform the patient experience and financial performance of hospitals, health systems and medical groups. We are the one company that combines the deep expertise of a global workforce of revenue cycle professionals with the industry's most advanced technology platform, encompassing sophisticated analytics, AI, intelligent automation and workflow orchestration.
Headquartered near Salt Lake City, Utah, R1 employs over 29,000 people globally.
+ Leads and directs a staff of 4-5 team leaders/supervisors that will have individual teams consisting of no more than 25 employees each. Total span of 60-80 FTEs
+ Ensure calls from patients for multiple client hospital sites are answered within the client service levels and handled in a quality manner. Team may consist of no more than 25 employees
+ Oversee and manage contact center performance to ensure contractual SLAs are met consistently
+ Serve as a mentor to current team leaders/supervisors and all CSR employees by consistently displaying the R1 values
+ Develop and implement recommendations and provide formal feedback on project results and team performance to management.
+ Supports new client expansion development and implementation.
**QUALIFICATIONS:**
+ 3 - 5 years' experience in delivering customer service in a hospital or health care call center environment as an Operations Manager
+ Bachelor's Degree or equivalent experience
+ Outstanding time management skills and the ability to simultaneously manage multiple tasks while remaining self-directed.
+ Experienced leading and managing employees in a high contact center environment.
+ Certified revenue cycle management experience preferred
+ Prior continuous improvement experience utilizing Lean Six Sigma tools preferred
Working in an evolving healthcare setting, we use our shared expertise to deliver innovative solutions. Our fast-growing team has opportunities to learn and grow through rewarding interactions, collaboration and the freedom to explore professional interests.
Our associates are given valuable opportunities to contribute, to innovate and create meaningful work that makes an impact in the communities we serve around the world. We also offer a culture of excellence that drives customer success and improves patient care. We believe in giving back to the community and offer a competitive benefits.
What's in it for you?
- Competitive Total Rewards Package
- Target variable incentives
- Medical Plan (HMO) from Day 1 of employment with free dependents
- Life insurance
- Paid Time-Off Benefits
- Sick Leave Conversion
- Night Differential offered
- Employee Referral Program
- All Mandatory Statutory Benefits
R1 RCM Inc. ("the Company") is dedicated to the fundamentals of equal employment opportunity. The Company's employment practices , including those regarding recruitment, hiring, assignment, promotion, compensation, benefits, training, discipline, and termination shall not be based on any person's age, color, national origin, citizenship status, physical or mental disability, medical condition, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, or any other characteristic protected by local law. Furthermore, the Company is dedicated to providing a workplace free from harassment based on any of the foregoing protected categories.
Visit us on Facebook: #AllTogetherBetterinR1PH
R1 is the leading provider of technology-driven solutions that transform the patient experience and financial performance of hospitals, health systems and medical groups. We are the one company that combines the deep expertise of a global workforce of revenue cycle professionals with the industry's most advanced technology platform, encompassing sophisticated analytics, AI, intelligent automation and workflow orchestration.
Headquartered near Salt Lake City, Utah, R1 employs over 29,000 people globally.
This advertiser has chosen not to accept applicants from your region.
8
Team Leader (Voice)
R1 RCM
Posted 5 days ago
Job Viewed
Job Description
+ Managing the day-to-day activities of the team.
+ Motivating the team to achieve organizational goals.
+ Developing and implementing timelines to achieve targets.
+ Delegating tasks to team members
+ Conducting training of team members to maximize potential
+ Empower team members with skills to improve confidence, product knowledge, and communication skills.
+ Conducting quarterly performance reviews.
+ Contributing to the growth of the company through a successful team.
+ Create a pleasant working environment that inspires the team.
Working in an evolving healthcare setting, we use our shared expertise to deliver innovative solutions. Our fast-growing team has opportunities to learn and grow through rewarding interactions, collaboration and the freedom to explore professional interests.
Our associates are given valuable opportunities to contribute, to innovate and create meaningful work that makes an impact in the communities we serve around the world. We also offer a culture of excellence that drives customer success and improves patient care. We believe in giving back to the community and offer a competitive benefits.
What's in it for you?
- Competitive Total Rewards Package
- Target variable incentives
- Medical Plan (HMO) from Day 1 of employment with free dependents
- Life insurance
- Paid Time-Off Benefits
- Sick Leave Conversion
- Night Differential offered
- Employee Referral Program
- All Mandatory Statutory Benefits
R1 RCM Inc. ("the Company") is dedicated to the fundamentals of equal employment opportunity. The Company's employment practices , including those regarding recruitment, hiring, assignment, promotion, compensation, benefits, training, discipline, and termination shall not be based on any person's age, color, national origin, citizenship status, physical or mental disability, medical condition, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, or any other characteristic protected by local law. Furthermore, the Company is dedicated to providing a workplace free from harassment based on any of the foregoing protected categories.
Visit us on Facebook: #AllTogetherBetterinR1PH
R1 is the leading provider of technology-driven solutions that transform the patient experience and financial performance of hospitals, health systems and medical groups. We are the one company that combines the deep expertise of a global workforce of revenue cycle professionals with the industry's most advanced technology platform, encompassing sophisticated analytics, AI, intelligent automation and workflow orchestration.
Headquartered near Salt Lake City, Utah, R1 employs over 29,000 people globally.
+ Motivating the team to achieve organizational goals.
+ Developing and implementing timelines to achieve targets.
+ Delegating tasks to team members
+ Conducting training of team members to maximize potential
+ Empower team members with skills to improve confidence, product knowledge, and communication skills.
+ Conducting quarterly performance reviews.
+ Contributing to the growth of the company through a successful team.
+ Create a pleasant working environment that inspires the team.
Working in an evolving healthcare setting, we use our shared expertise to deliver innovative solutions. Our fast-growing team has opportunities to learn and grow through rewarding interactions, collaboration and the freedom to explore professional interests.
Our associates are given valuable opportunities to contribute, to innovate and create meaningful work that makes an impact in the communities we serve around the world. We also offer a culture of excellence that drives customer success and improves patient care. We believe in giving back to the community and offer a competitive benefits.
What's in it for you?
- Competitive Total Rewards Package
- Target variable incentives
- Medical Plan (HMO) from Day 1 of employment with free dependents
- Life insurance
- Paid Time-Off Benefits
- Sick Leave Conversion
- Night Differential offered
- Employee Referral Program
- All Mandatory Statutory Benefits
R1 RCM Inc. ("the Company") is dedicated to the fundamentals of equal employment opportunity. The Company's employment practices , including those regarding recruitment, hiring, assignment, promotion, compensation, benefits, training, discipline, and termination shall not be based on any person's age, color, national origin, citizenship status, physical or mental disability, medical condition, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, or any other characteristic protected by local law. Furthermore, the Company is dedicated to providing a workplace free from harassment based on any of the foregoing protected categories.
Visit us on Facebook: #AllTogetherBetterinR1PH
R1 is the leading provider of technology-driven solutions that transform the patient experience and financial performance of hospitals, health systems and medical groups. We are the one company that combines the deep expertise of a global workforce of revenue cycle professionals with the industry's most advanced technology platform, encompassing sophisticated analytics, AI, intelligent automation and workflow orchestration.
Headquartered near Salt Lake City, Utah, R1 employs over 29,000 people globally.
This advertiser has chosen not to accept applicants from your region.
9