2 Content Moderation jobs in the Philippines
Quality Analyst (Content Moderation)
Bolton International
Posted today
Job Viewed
Job Description
Why we’re awesome?
SupportNinja is redefining the outsourcing space. Our mission is to “Show the World a Better way to Outsource”.
What does this mean?
We work with some of the world's most disruptive companies across the tech, lifestyle, music, and e-commerce spaces. Our services include customer support for apps, content moderation for streaming music services, B2B lead generation for SaaS companies, and back-office support for one of the world’s largest nonprofits.
Our client roster includes HotelTonight, Warner Music/Level, SeatGeek, and more. SupportNinja is one of the 100 fastest-growing private companies in the US, one of the fastest-growing companies to come out of Austin, a recipient of the Austin A-List Awards, and has been listed as a Best Place to Work.
Join us in our quarterly retreats, our welcoming office spaces, and see why we double in size year after year!
What you will do:
- Performam QC checks on episodes ready for publishing, and reports/escalates any lettering or design issues to the Programming Operations team.
- Perform safety checks on episodes ready for publishing according to content standards and flag clearance issues per guidelines
- Work with the Content Programming Operations and Content safety teams to escalate critical quality or safety issues for immediate revisions
- Upload episodes files to internal CMS system for daily publication
Who you are:
- 2 years of experience related to quality control and content moderation experience
- Great attention to detail
- Previous experience with quality control for visual content
- Strong proficiency with technology.
- Ability to quickly learn new systems
Schedule:
- 8 hour shift
Supplemental pay types:
- 13th month salary
Ability to commute/relocate:
- Quezon City: Reliably commute or planning to relocate before starting work (required)
**Experience**:
- Quality control: 2 years (preferred)
- Content Moderation: 2 years (preferred)
SupportNinja is redefining the outsourcing space. Our mission is to “Show the World a Better way to Outsource”.
What does this mean?
We work with some of the world's most disruptive companies across the tech, lifestyle, music, and e-commerce spaces. Our services include customer support for apps, content moderation for streaming music services, B2B lead generation for SaaS companies, and back-office support for one of the world’s largest nonprofits.
Our client roster includes HotelTonight, Warner Music/Level, SeatGeek, and more. SupportNinja is one of the 100 fastest-growing private companies in the US, one of the fastest-growing companies to come out of Austin, a recipient of the Austin A-List Awards, and has been listed as a Best Place to Work.
Join us in our quarterly retreats, our welcoming office spaces, and see why we double in size year after year!
What you will do:
- Performam QC checks on episodes ready for publishing, and reports/escalates any lettering or design issues to the Programming Operations team.
- Perform safety checks on episodes ready for publishing according to content standards and flag clearance issues per guidelines
- Work with the Content Programming Operations and Content safety teams to escalate critical quality or safety issues for immediate revisions
- Upload episodes files to internal CMS system for daily publication
Who you are:
- 2 years of experience related to quality control and content moderation experience
- Great attention to detail
- Previous experience with quality control for visual content
- Strong proficiency with technology.
- Ability to quickly learn new systems
Schedule:
- 8 hour shift
Supplemental pay types:
- 13th month salary
Ability to commute/relocate:
- Quezon City: Reliably commute or planning to relocate before starting work (required)
**Experience**:
- Quality control: 2 years (preferred)
- Content Moderation: 2 years (preferred)
This advertiser has chosen not to accept applicants from your region.
0
Community Management Analyst
Meycauayan, Bulacan
Nestle
Posted 27 days ago
Job Viewed
Job Description
**POSITION SNAPSHOT**
Location: Open slots for Meycauayan, Bulacan
Company: Nestlé Business Services AOA, Inc.
Full time, Hybrid
Bachelor's Degree
1+ year of experience
**POSITION SUMMARY**
Joining Nestlé means you are joining the largest food and beverage company in the world. At our very core, we are a human environment - passionate people driven by the purpose of enhancing the quality of life and contributing to a healthier future.
Our Team in Nestlé Business Services is in charge of delivering world class business support to our colleagues and clients in Nestlé globally. We are committed to deliver with passion, reliability, innovation, discipline and excellence. Are you ready to join us?
**A DAY IN THE LIFE.**
+ Develop and implement community engagement strategies to grow and nurture online communities.
+ Create and curate engaging content to share with the community across various platforms.
+ Monitor community activities, moderate discussions, and ensure compliance with community guidelines and policies.
+ Create FAQs for any product information, promotion/marketing activity, etc.
+ Respond to member inquiries, comments, and concerns in a timely and professional manner.
+ Foster meaningful interactions and build relationships with community members to encourage active participation.
+ Gather feedback from community members and provide insights to the organization for continuous improvement.
+ Track and analyze community metrics to measure engagement, growth, and sentiment.
+ Collaborate with cross-functional teams, including marketing, customer support, and product development, to align community strategies with business goals.
+ Stay updated on industry trends and best practices in community management.
+ Serve as an advocate for the community within the organization, representing their interests and needs.
**ARE YOU A FIT?**
+ Bachelor's degree in marketing, business studies, communications, journalism, and media studies.
+ 1-2 years of professional experience in Digital and Social Media.
+ Extensive knowledge of various Social Media platforms, including X, Facebook, LinkedIn, Instagram, YouTube, and TikTok.
+ Proficiency in utilizing social media listening tools such as Social Studio, Socialbakers, Sprinklr, TalkWalker, Google Analytics, or similar platforms.
+ Demonstrated expertise in written communication with 3-5 years of experience in crafting content and copywriting for diverse formats, including community groups, FAQs, social media, communications, and other written materials.
+ Strong analytical skills with the ability to work with large volumes of data, extract meaningful insights, and effectively communicate findings through quantitative and qualitative analysis.
+ Advanced proficiency in Microsoft Excel, including pivot tables and the creation of comprehensive dashboards, is an advantage.
+ Experience in data visualization tools such as Power BI or similar, coupled with exceptional presentation skills, is highly desirable.
+ Proficient user of MS Word and PowerPoint for creating professional documents and presentations.
+ Exceptional data analysis and problem-solving abilities, with a track record of successfully tackling analytical tasks.
+ Excellent command of the English language at an advanced level.
+ Published works or sample written work available to showcase exceptional writing skills.
Location: Open slots for Meycauayan, Bulacan
Company: Nestlé Business Services AOA, Inc.
Full time, Hybrid
Bachelor's Degree
1+ year of experience
**POSITION SUMMARY**
Joining Nestlé means you are joining the largest food and beverage company in the world. At our very core, we are a human environment - passionate people driven by the purpose of enhancing the quality of life and contributing to a healthier future.
Our Team in Nestlé Business Services is in charge of delivering world class business support to our colleagues and clients in Nestlé globally. We are committed to deliver with passion, reliability, innovation, discipline and excellence. Are you ready to join us?
**A DAY IN THE LIFE.**
+ Develop and implement community engagement strategies to grow and nurture online communities.
+ Create and curate engaging content to share with the community across various platforms.
+ Monitor community activities, moderate discussions, and ensure compliance with community guidelines and policies.
+ Create FAQs for any product information, promotion/marketing activity, etc.
+ Respond to member inquiries, comments, and concerns in a timely and professional manner.
+ Foster meaningful interactions and build relationships with community members to encourage active participation.
+ Gather feedback from community members and provide insights to the organization for continuous improvement.
+ Track and analyze community metrics to measure engagement, growth, and sentiment.
+ Collaborate with cross-functional teams, including marketing, customer support, and product development, to align community strategies with business goals.
+ Stay updated on industry trends and best practices in community management.
+ Serve as an advocate for the community within the organization, representing their interests and needs.
**ARE YOU A FIT?**
+ Bachelor's degree in marketing, business studies, communications, journalism, and media studies.
+ 1-2 years of professional experience in Digital and Social Media.
+ Extensive knowledge of various Social Media platforms, including X, Facebook, LinkedIn, Instagram, YouTube, and TikTok.
+ Proficiency in utilizing social media listening tools such as Social Studio, Socialbakers, Sprinklr, TalkWalker, Google Analytics, or similar platforms.
+ Demonstrated expertise in written communication with 3-5 years of experience in crafting content and copywriting for diverse formats, including community groups, FAQs, social media, communications, and other written materials.
+ Strong analytical skills with the ability to work with large volumes of data, extract meaningful insights, and effectively communicate findings through quantitative and qualitative analysis.
+ Advanced proficiency in Microsoft Excel, including pivot tables and the creation of comprehensive dashboards, is an advantage.
+ Experience in data visualization tools such as Power BI or similar, coupled with exceptional presentation skills, is highly desirable.
+ Proficient user of MS Word and PowerPoint for creating professional documents and presentations.
+ Exceptional data analysis and problem-solving abilities, with a track record of successfully tackling analytical tasks.
+ Excellent command of the English language at an advanced level.
+ Published works or sample written work available to showcase exceptional writing skills.
This advertiser has chosen not to accept applicants from your region.
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