10 Team Leads jobs in the Philippines
Sales Leads Specialist
Posted 20 days ago
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Job Description
br>Basic Function: This position exists to gather possible customers via market research, gather correct customer information, actively
source new business opportunities, set appointments, and investigate and find contact details for targeted segments.
br>Secondary Function: To assist the E-Sports Sales Team in introducing the company, conducting initial meetings, accompanying team
members in sales meetings, processing supplier accreditation, and coordinating other sales activities.
br>Expected Job Functions:
Conduct lead generation through active research for all target segments < r>Prospecting and qualifying potential new clients, which includes proper identification of < r>o Decision-maker
o Influencers to the decision-maker
o Project management team
o Key personnel to talk to (head architect, head engineer, etc)
roactively schedule and conduct cold calls with clients via phone and email < r> et up appointments for product presentations, ocular inspections, and sales meetings < r> articipate on behalf of the company in exhibitions and conferences < r> onduct opener visits < r> o the accreditation information gathering and submission for sales part including but not limited to: < r>o Company profile
o Active client list
o Securing bill of quantities
o Securing breaking down quotation and
o Other sales-related items on the accreditation needed.
rocess necessary requirements for supplier accreditation < r> end out company profiles, brochures, and other marketing materials to prospects and clients < r> orking towards achieving monthly, quarterly and annual targets < r> oint person that will be in charge of monitoring BCI and Philgeps data bases < r>Cold Call Requirements: To call or email at least twenty-five (25) prospects per week.
br>Reporting Responsibilities: The Leads Specialist will report to the Sales Manager. Weekly report/s need to be completed and turned
in by the end of the day every Friday, or the last business day of the week. Periodic reporting sessions to review sales and account
activity will also be required.
br>Time Allocation: It is expected that the first one (1) month will be allocated to product and company training. Additionally, the
Leads Specialist needs to complete the sports and recreation market acclimation and training within this time frame. The
succeeding two (2) months will focus on prospecting, networking and personal account development. By the third (3rd) month, the
employee is a fully functional Leads Specialist, and work quota will be assigned.
br>Target Market Segment: Primary target market is the government projects (LGUs and Institutions). Secondary target market is the
Education Segment (Schools, Colleges, Institutions). Other segments: Developers (Residential & Hospitality)
br>Weekly Activity Requirements: Cold Calls – 25 new prospects per week < r> Emails – 25 new emails per week Appointments set – 15 per week br>Quota and Revenue Expectations: Quota should be 25 million value passed deal per sales person.
br>First (1) Month Expectations: It is expected that within the first (1st) month the Leads Specialist will have completed the basic
product and company training and have the basic knowledge of how to do his/her work responsibilities.
br>First (3) Months Expectations: It is expected that the employee will achieve all set goals and objectives, is meeting the set targets,
and that the Leads Specialist finds himself/herself in a rewarding and successful sales team.
Leads Verification Specialist
Posted today
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Job Description
Leads Verification Specialist
BGC Site, Taguig, Philippines
Reporting to: Team Leader
We’re an award-winning global outsourcer providing contact center and back office services. As a Leads Verification Specialist, your role is integral in keeping our customers happy and contributing to the success of our organization.
As a Leads Verification Specialist you are responsible in ensuring that all employment and personal information of employees are kept and handled in accordance with existing company policies on Information Security and Data Privacy.
A SNAPSHOT OF YOUR ROLE
As a Leads Verification Specialist, you’ll primarily be responsible for gathering accurate marketable data from the targeted universe and entering this information into a proprietary data-entry system, demonstrating the highest expertise in speed of entry, accuracy of content and professionalism in any direct company contact.
Using various research methods (primarily telephone-based), this position is required to ask a prescriptive list of questions of each company, and ensure key performance indicators are achieved on a daily basis. Some of these KPIs include a targeted number of positive outcomes each day; depth of content updated; and a qualitative assessment, which measures both accuracy of content and the engagement quality of the call.
Your day could see you:
- Verify / update company information via a telephone interview (or web research as required) using a set template of questions/data elements requiring verification/update.
- Work diligently to meet daily/weekly/monthly as prescribed to meet monthly conversion and volume targets.
- Direct any other queries to the relevant department/person.
- Represent the company in a professional and courteous manner at all times.
A BIT ABOUT YOU
- Excellent communicator in English language (written and spoken).
- Knowledgeable about contact center operations and metrics preferably in Australian lines of business
- Must, at least, have finished high school.
- With strong interpersonal, customer service/sales/up-selling skills
- Helpful, patient and friendly attitude with a drive to take on new challenges and learn
- Possesses excellent attention detail
- Exceptional listener; able to comprehend well.
- Open to working in shifting schedules.
WHAT SUCCESS LOOKS LIKE FOR YOU
- Achievement of pre-defined KPIs and SLAs.
- Excellent feedback from customers, internal and external.
WHAT WE VALUE
We’re proud of our diverse global team, all working in a collaborative environment and happy to share these common values:
- Ambition: Voice and measure your goals.
- Collaboration: Brilliant jerks can be brilliant elsewhere.
- Impact: Do, get it done, create impact.
- Judgement: Make wise judgement calls, putting the team and business at heart.
- Leadership: Continuous improvement starts with independent action.
- Leverage: Do more with less, master the art of leverage.
- Passion: Be positive, bring passion and energy.
- Transparency: A transparent team can help each with other.
- Acquire BPO is a business outsourcer with a vision is to connect organizations to skilled people globally. Our mission is to be the partner of choice for corporate growth, by enabling businesses to leverage the best global resources at the right price._
Join the A-Team and experience the A-Life!
Test Leads Up to 84k
Posted today
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Job Description
Leads the SIT testing team to ensure timely and quality delivery of test cases and execution. br>
Qualification:
-SIT QA leadership experience
-Experience in banking/financial systems (preferred)
Leads Generation and Appointment Setter Assistant
Posted today
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Job Description
The Benefits
- Work From Home
- Performance, Attendance, and Referral Bonuses
- Paid Holidays and Time Offs
- Health Insurance Card
The Role
- Generate leads and build a list using LinkedIn Sales Navigator, Apollo.io, Crunchspace, etc.
- Identify key decision-makers and qualify them for potential sales opportunities
- Upload leads into the CRM (i.e., Salesforce, HubSpot)
- Coordinate booking of formal sales meetings / appointment setting in which 1 meeting per week is a good goal
The Requirements
- At least 1 year of prior Sales Development Representative (SDR) / Appointment Setting experience (SaaS sales preferred)
- Experience with Lead Generation tools/platforms (i.e., LinkedIn Sales Navigator, Apollo.io, Crunchspace)
- Experience with CRM (i.e., Salesforce, HubSpot)
- Excellent verbal and written communication skills
- Should be assertive, persistent, persuasive, and a good listener
- Can work in graveyard shift following any timezone in the US
Pay: Php30,000.00 - Php50,000.00 per month
**Benefits**:
- Work from home
Schedule:
- 8 hour shift
- Monday to Friday
- Night shift
BPO Senior Project Lead Assistant Manager - Taguig
Posted 13 days ago
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Job Description
br>Benefits:
HMO for Employee and 2 Dependents (On Day 1)
Quarterly performance bonus
Outstanding career development opportunities
24 Leaves Annually
Requirements:
Minimum experience of 6 years with customer service in the BPO/BPM industry
Preferably with Telco and Billing background
Bachelor's degree in any course
A minimum of 2 years in the role of an Assistant Manager must be within process or continuous improvement and knowledge management
Must be yellow belt certified and green belt trained within Six Sigma
Willingness to work in rotational shifts
Amenable to working in shifting schedules.
Amenable to working ONSITE (TAGUIG).
Able to start ASAP
Responsibilities:
1. Process Improvement
2. Quality Planning
3. Transition
4. Client Interfacing
5. Process Assurance
Ensures that there is no billable loss, no credit/penalties from the client and zero revenue leakage
Senior Project Lead Assistant Manager (Taguig) | Onsite
Posted 12 days ago
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Job Description
Requirements:
- Minimum experience of 6 years with customer service in the BPO/BPM industry
- Preferably with Telco and Billing background
- Bachelors degree in any course
- A minimum of 2 years in the role of an Assistant Manager must be within process or continuous improvement and knowledge management
- Must be yellow belt certified and green belt trained within Six Sigma
- Willingness to work in rotational shifts
- Amenable to work in shifting schedules.
- Amenable to work ONSITE (TAGUIG).
- Able to start ASAP
Responsibilities:
1. Process Improvement
Support process owner to drive improvement plan at the engagement level level; Analyze, provide feedback and drive corrective and preventive actions in the engagement IN ORDER TO ensure that the overall health of the process/ engagement is improved
2. Quality Planning
Prepares the service quality plan including the quality control, assurance and improvement at his / her process level IN ORDER TO create a comprehensive quality program for the specific process
3. Transition
Participates as a part of the transition team to prepare the process definition & documentation for the specific process within his/her purview Co-ordinates training for the team IN ORDER TO ensure right skilling
4. Client Interfacing
Interface with customer for issue resolution, providing status updates, and building customer confidence in the team's ability to deliver in order to ensure high customer satisfaction.Support in the resolution of escalations/ complaints and interface with customer to clarify issues in order to ensure issues are fixed in a timely manner and with adherence to SLA
5. Process Assurance
Ensures that there is no billable loss, no credit/ penalties from the client and zero revenue leakage
Benefits:
- HMO for Employee and 2 Dependents (On Day 1)
- Quarterly performance bonus
- Outstanding career development opportunities
- 24 Leaves Annually
Senior Project Lead - Assistant Manager for Process Improvement
Posted 13 days ago
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Job Description
br>5- BGC TAGUIG
Are you ready to make an impact? Join as a Senior Project Lead - Assistant Manager and jumpstart your career!
Benefits:
HMO for Employee and 2 Dependents (On Day 1)
Quarterly performance bonus
Outstanding career development opportunities
24 Leaves Annually
Key requirements:
Minimum experience of 6 years with customer service in the BPO/BPM industry
Preferably with Telco and lling background.
Bachelor’s degree in any course < r>
A minimum of 2 years in the role of an assistant manager—must be within process or continuous improvement and knowledge management. < r>
Must be yellow belt certified and green belt trained within Six Sigma.
Willingness to work in rotational shifts
Amenable to working in shifting schedules.
Amenable to working ONSITE (TAGUIG).
Able to start ASAP
Job Responsibilities:
Process Improvement
Quality Planning
Transition
Client Interfacing
Process Assurance
< r>Report generation
Process Compliance
< r>Knowledge Management
Audits & Compliance
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Project Sc Commercial Lead
Posted today
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Job Description
**What is the Role?**
The Supply Chain Commercial Lead will develop sourcing strategies and tactics based on a deep understanding of the current situation of the business, the business strategy and drivers, the local supplier market and global strategies. The Commercial Lead enables stakeholders in the Supply Chain to understand the intent of contracts, optimize the use of contracts, manage Contract(or)s for performance and remove waste
**Where You Fit In**
This is a high-profile role leading and developing a team of 5-7 Contracting and Procurement Professionals in a newly created team that combines the Operational and Tactical Contract Portfolio (100 contracts, ACV of USD1B, annual spend USD 500mln) for the procurement of all non-production-related materials and services (broadly referred to as Corporate Services and IT categories) for both West and East Australia.
The role requires strong team leadership, strategic thinking, solid commercial acumen and will be the SME for CMCP and RTP processes.
The role will be the partner of the overall lead in driving CP Operations’ transformation journey for Corporate Services and IT categories (IT, Social Performance, Utilities, Real Estate, Travel, Professional Services e.g. Training, Legal, Consulting, etc.) across West and East Australia by:
- Aligning strategies and priorities to create a one CP team mindset between Australia-based and SBO-based CP team.
- Developing a comprehensive portfolio management strategy that seeks to introduce rigor and discipline to operational tail spend management for Corporate Services and IT categories taking on an Australian-wide perspective. This includes but is not limited to capturing synergies between West and East Australia by driving contract/vendor consolidation where appropriate/sensible and renegotiating/restructuring uncompetitive/inefficient/regional centric legacy contracts.
- Driving E2E operational excellence in RTP process for Corporate Services to eliminate waste and maximize automation
**Accountabilities**:
- Design and improve with business partners the assigned supply chains, starting with inhouse/outsource choices and (re)designs, the contracting strategy and commercial tactics and post award contract management.
- Build and maintain strong network in the market, being fully aware of supplier developments and opportunities coming up in the market.
- Understand the changes in the business, business drivers and external environment and trigger adjustment of supply chain end to end processes, category strategies and contracts.
- Manage relationships across the end to end supply chain for the assigned categories and ensure that stakeholders understand the intent of the contract and work together to achieve the desired business outcomes.
- Determine the right remuneration model (e.g. output-based contract) to encourage the right behaviours and expectations from suppliers to optimise alignment of supply chain and asset delivery.
- Drive total cost reductions and value beyond ‘the usual’. Identify opportunities in the contract portfolio to create more value and/or to eliminate waste.
- Drive continuous improvement by replicating game changer improvements and recommended practices. Facilitate discussions on process performance and inefficiencies.
- Conduct tenders evaluate bids & drive negotiations with Suppliers in line with CMCP guidance and in close collaboration with the business.
- Proactively identify & understand procurement needs from internal stakeholders and propose competitive solutions for the end to end Supply Chain.
- Ensure integrated ways of working with business and suppliers.
**What we need from you**
- Experience in contract negotiations & tender evaluation and has attention for detail
- Able to adjust global strategies to the current situation of the local business and market conditions
- Able to influence stakeholders (Business, CP, Suppliers) to work together in an integrated way
- Able to perform contract management (including post contract process steps)
- Able to manage supplier relationships
- Able to manage multiple workstreams at the same time.
- Highly driven, ‘can do’, inspiring, able to articulate in a crisp and precise manner
- Able to translate strategy to tangible and valuable outcomes for the local business
- Uncompromising on HSSE, ethics & compliance
- Understand the business, the end-to-end process in the Supply Chain and is able to communicate in business language
- Continuous improvement and simplification mindset
- Able to look ahead, think strategically while focusing on day to day delivery.
- Willing to work for a fixed term contract
**Disclaimer
Customer-Facing Project Management Lead - Global Strategic Services and Cybersecurity Service Pro...
Posted 6 days ago
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Job Description
If you are a professional looking for an opportunity to work with the global Emerson Systems and Software organization, this is a stimulating opportunity for you! You will play a vital role in upholding the Global Strategic Services team's mission of being the key enablers of DeltaV Core Services, empowering the global Emerson Lifecycle Services' field service organization in delivering Lifecycle Services to Emerson customers. This role will require direct engagements with Emerson local offices, impact partners, and end-user customers, with wide organizational impact and visibility, connecting highly skilled resources to deliver successful projects and ensure customer satisfaction as well as revenue expansion of existing contracts.
**In This Role, Your Responsibilities Will Be:**
+ Driving successful project completion and ensuring the quality of deliverables.
+ Assuring Emerson's commitments to customers are met, following the contract, and seeking to improve customer satisfaction through the resolution of problems with speed and professionalism, and consistent customer interaction
+ Working with the Sales, Service, and Projects team from different Emerson local offices to define project targets, expectations, and commitments.
+ Collaborating closely with the Product Support management team to identify resources matched to the service skill requirements.
+ Planning multiple projects with varying complexity while maintaining a strong customer relationship, managing financial targets, and ensuring customer satisfaction.
+ Carefully plan and identify risks involved in projects or pursuit activities and put forth mitigation plans.
+ Drive project pursuits of varying complexity to achieve targets for the group
+ Initiate and lead changes in the Global Strategic Services processes for continuous improvement and continued operational sustainability
+ Provide project leadership to groups of highly qualified professional personnel engaged in service projects.
**Who You Are:**
You have a strong bottom-line orientation. You ask the right questions to accurately analyze situations. You consider all relevant factors and uses appropriate decision-making criteria and principles.
**For This Role, You Will Need:**
+ BS/MS Electrical Engineering, Chemical Engineering, Mechanical Engineering, Computer Engineering, or other technical degrees with the appropriate experience
+ Minimum of 3 years of experience in process control from at least one target industry - Oil and Gas, Chemical, Refining, Pharmaceutical, or other fluid process control industries
+ Knowledge and experience in engineering, servicing, and/or operating control systems in plants, and project management.
+ Proven ability to establish effective relationships with customers, business partners, and internal organizations to deliver successful lifecycle services
+ Primary work schedule is in the EMEA shift (1:00 pm-10:00 pm are the core hours), and may require a change in shift schedule as business requires.
**Preferred Qualifications that Set You Apart:**
+ PMP Certification is a plus.
+ Multi-year experience working in a service/project organization with interaction with process industry customers, and at different levels within the organization.
+ Plant experience and first-hand appreciation for onsite service activities.
+ Proven presentation skills at all levels, both internally and externally.
+ Experience with a Business Partner/Field Service Organization relationship is strongly preferred
+ Ability to effectively communicate project objectives and influence others
**Our Culture & Commitment to You**
At Emerson, we prioritize a workplace where every employee is valued, respected, and empowered to grow. We foster an environment that encourages innovation, collaboration, and diverse perspectives-because we know that great ideas come from great teams. Our commitment to ongoing career development and growing an inclusive culture ensures you have the support to thrive. Whether through mentorship, training, or leadership opportunities, we invest in your success so you can make a lasting impact. We believe diverse teams, working together are key to driving growth and delivering business results.
We recognize the importance of employee wellbeing. We prioritize providing competitive benefits plans, a variety of medical insurance plans, Employee Assistance Program, employee resource groups, recognition, and much more. Our culture offers flexible time off plans, including paid parental leave (maternal and paternal), vacation and holiday leave.
**Requisition ID** : 25022767
Emerson is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, race, color, religion, national origin, age, marital status, political affiliation, sexual orientation, gender identity, genetic information, disability or protected veteran status. We are committed to providing a workplace free of any discrimination or harassment.
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