505 Back Office Operations jobs in the Philippines

Position Description

The ideal candidate for the Manager, Back-Office Operations role will bring a blend of leadership, operational expertise, and financial industry knowledge. Candidates must demonstrate the following:

Education & Professional Background

• Post-secondary degree in Business, Finance, Economics, or a related field.
• 5 years of progressive experience in back-office operations, financial services, or asset management.
• At least 2 years of proven people-management experience, ideally leading Supervisors, Administrators, or Analysts.

Technical & Industry Knowledge

• Strong understanding of the financial services industry, including mutual funds, investment products, account administration, and compliance requirements.
• Solid grasp of operational risk management and quality control practices.
• Familiarity with financial systems, transaction processing, and policy administration.

Leadership & Interpersonal Skills

• Demonstrated ability to lead, motivate, and develop diverse teams.
• Strong track record in workforce planning, training, and performance management.
• Excellent interpersonal, communication, and stakeholder management skills, with the ability to build trust at all levels.
• Effective collaborator, with experience acting as a liaison between clients and internal teams.

Problem-Solving & Strategic Skills

• Proven critical thinking and problem-solving skills, with a focus on root-cause analysis and sustainable solutions.
• Ability to manage escalations, high-value transactions, and complex operational challenges.
• Experience driving process improvements, automation, and system enhancements.
• Strong analytical skills, with the ability to monitor performance metrics and translate insights into action.

Assets (Nice-to-Have)

• IFIC or Canadian Securities Course certification.
• CFA designation (or progress toward completion).
• Experience with CI GAM processes and systems.

Prior leadership in a high-volume, client-facing back-office environment.

Your future duties and responsibilities

Required Qualifications To Be Successful In This Role
Together, as owners, let's turn meaningful insights into action.
Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you'll reach your full potential because…

You are invited to be an owner from day 1 as we work together to bring our Dream to life. That's why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company's strategy and direction.

Your work creates value. You'll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise.

You'll shape your career by joining a company built to grow and last. You'll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons.

Come join our team—one of the largest IT and business consulting services firms in the world.

We are looking for a BPO SUPERVISOR - Engineering Back Office

Qualifications:

• Bachelor's degree in Civil Engineering or related field.
• At least 5 years of experience in a BPO supervisory or similar role.
• Advantageous to have exposure to engineering, construction, or infrastructure project workflows, including drawings/document tools and KPI dashboarding platforms (e.g., Trello, Power BI).
• Skilled in managing workflows, task allocation, KPIs, and quality checks.
• Strong leadership in supervising multi-disciplinary teams and driving service excellence.
• Effective communicator with experience liaising with international stakeholders.
• Ability to streamline processes, resolve bottlenecks, and ensure timely, high-quality outputs.

Duties & Responsibilities:

• Oversee day-to-day back-office operations, managing engineering support tasks such as drawings, reports, etc.
• Define and monitor KPIs, track workflows using dashboards, and lead performance reviews to ensure timely, high-quality output.
• Supervise a team, manage schedules and priorities, and foster a culture of accountability and service excellence.
• Ensure deliverables meet company standards through quality checks and continuous process improvements.
• Act as liaison with international engineering managers and internal teams to align outputs with business needs.

Work Setup: Monday to Friday onsite, Saturday WFH, day shift.

Location: Makati City

Benefits: Competitive package to be discussed during the client interview.

Job Type: Full-time

Pay: Php60, Php80,000.00 per month

Application Question(s):

• How much is your expected salary?

Experience:

• BPO Supervisor or related: 5 years (Preferred)
• engineering exposure: 1 year (Preferred)

Work Location: In person

Join our team as an intern If you're studying Office Administration, Business Management, or a related program, gain hands-on experience supporting daily office operations.

Requirements:

• Currently enrolled in a relevant program

• At least 200 hours

• Strong organizational skills

• Willing to be assigned in The Mactan Newtown, Lapu-Lapu City, Cebu.

Send your resume or email to apply

Job Type: Part-time

Work Location: In person

Ensures that the daily operations in the PMO run smoothly by providing clerical and other miscellaneous activities. The office staff provides support to all officers in the PMO, as well as identified extended support to individual project management officers, by handling a variety of project-related tasks to ensure that all interactions between project stakeholders are both positive and productive. The office staff is also responsible for the maintenance of the file for office documentation purposes, its archiving, and seeking of approval for the release of requested project documents. The office staff also provides support to office visitors, both internal and external, ensuring that they are attended to at all times.

Key Results or Performance Indicators:

1. Completeness, orderliness, and security of office documents.
2. Availability of office supplies and upkeep of office equipment maintenance.
3. Updated project management scheduled meetings.

Duties and Responsibilities:

1. Ensures that all project-related and office documentations are secured properly.
2. Ensures that all project meeting schedules are monitored and documented properly.
3. Attends to project-related requests from project teams on documentation requirements.
4. Ensures that off-line and on-line communications are handled with confidentiality and professionalism.
5. Ensures the daily orderliness of the office in terms of ambiance, presentation, and overall professional atmosphere in the conduct of its business.

Competencies / Skills Required:

1. University degree holder with exposure to office staff work related to project management.
2. Good oral and written communication skills.
3. Presentable, with an engaging personality.

About the role

We Hope Medical Clinic is seeking an experienced and talented Office Administration Staff to join our team. This is a full-time role based in Alabang Muntinlupa City Metro Manila. As our Office Administration Staff, you will play a vital role in supporting the smooth running of our various branches by providing efficient administrative support across various areas of the organisation.

What you'll be doing

• Manage and maintain office supplies inventory and ordering
• Liaise with vendors and contractors to ensure timely delivery of supplies and services
• Provide administrative support to the management team, including scheduling meetings, arranging travel, and managing communications
• Assist with the coordination and organisation of events and activities
• Contribute to the development and implementation of administrative policies and procedures
• Provide excellent customer service to patients, visitors, and other stakeholders
• Perform other general office duties as required

What we're looking for

• At least 2-3 years of experience in a similar office administration or administrative assistant role
• Strong organisational and time management skills with the ability to prioritise tasks and meet deadlines
• Excellent communication and interpersonal skills, with a customer-focused approach
• Proficient in using Microsoft Office suite (Word, Excel, PowerPoint, Outlook)
• Experience in a medical or healthcare environment is desirable but not essential
• A positive attitude and a willingness to learn and adapt to the needs of the organisation

The Office Administration Associate provides essential clerical and administrative support to ensure the smooth and efficient operation of the office. This role involves handling documentation, preparing reports, maintaining records, and assisting in day-to-day office functions. The associate also supports internal teams by coordinating schedules, managing office supplies, and responding to inquiries with professionalism.

Ideal candidates should have strong organizational and communication skills, basic computer proficiency, and the ability to multitask in a fast-paced environment. Attention to detail, reliability, and a proactive attitude are highly valued. Fresh graduates are welcome to apply, and training will be provided.

CCK specialises in the development, support, and implementation of treasury systems. CCK's Head Office is based in Perth, with offices in Sydney, Kuala Lumpur, Manila, and Jakarta.

We are seeking for an Office Administration Assistant for our CCK Philippines office in Makati City.

Position Type:Full-Time

The candidates will require:

• A graduate of any 4-year course
• A minimum 2 years of experience in office administration
• Good English communication skills, both written and oral
• A background in bookkeeping
• Proficiency in Microsoft Office applications, such as Word, Excel, Powerpoint & Outlook

The person must have the following personal traits.

• Team-oriented but also self-motivated and a self-starter
• Excellent organizational skills, i.e., time management, prioritization, etc.
• Eager to learn
• Enjoys tackling challenges

Responsibilities of the role include.

• Providing general administration support to ensure efficient office operations
• Facilitating office lease and registration requirements, such as business permit renewal, office insurance renewal, Philgeps, etc.
• Managing office expenses, including purchase of office supplies and equipment
• Maintaining bookkeeping record, issuing invoices and official receipts
• Scheduling of meetings, appointments and making travel and accommodation arrangement for consultants
• Preparing regular reports and organizing company records
• Coordination with government institutions such as BIR, SEC, etc., to obtain information and updates
• Delivery, pick-up and safekeeping of official documents
• Assisting other CCK offices with administrative tasks
• Performing other administrative tasks that maybe assigned from time to time

QUALIFICATIONS:

· 3rd or 4th year student of BS in Office Administration

· With excellent interpersonal skills, multi-tasking and can work under pressure

· Proficient in Windows/ MS Office application/Excel

· On-site On the Job Training

· Willing to report at Intramuros, Manila

· One available position

Job Type: OJT (On the job training)

Contract length: 3 months

Pay: Php5, Php10,000.00 per month

Benefits:

• On-site parking

Work Location: In person

QUALIFICATIONS:

· 3rd or 4th year student of BS in Office Administration

· With excellent interpersonal skills, multi-tasking and can work under pressure

· Proficient in Windows/ MS Office application/Excel

· On-site On the Job Training

· Willing to report at Intramuros, Manila

· One available position