2729 Customer Service jobs in Taguig

Who we are:

At InteLogix, we are passionate about empowering individuals and organizations to achieve their full potential. As a trusted leader in our industry, we are committed to providing innovative solutions and exceptional services that make a positive impact. We believe in the power of teamwork, integrity, and commitment to excellence. Join us at InteLogix and be part of a dynamic organization that strives to create a brighter future, one where our collective efforts shape and empower the world around us. Together, we can make a difference.

What's the Role About?

If you like to solve problems and interact with people around the Globe, this is the career for you

In this role, you will be a creative problem solver, results oriented, and empathetic customer partner that connects, navigates, influences, and provides solutions.

• Are you energetic, enthusiastic with an engaging personality?
• Are you driven to deliver effective results while providing excellent customer service?
• Do you have extraordinary communication skills?

What's it in for YOU?

• Paid Training
• HMO and Group Life Insurance
• Paid Time Off
• Referral Program
• Career Advancement

WE ARE HIRING VIRTUAL PROCESS (NON VOICE E-COMMERCE ACCOUNT)

Minimum Qualifications:

● high school graduate must have atleast 6mos BPO experience

● Above average English communication skills

● ATLEAST 6MOS BPO EXPERIENCE

FOR NO BPO EXPERIENCE

• Associate/Vocational/ College Graduate

• EXPRO 345 (CSR/TELESALES)

• ADAPTER (CFE/SALES CUSTOMER SERVICE)

● Must be willing to work on shifting schedules, holidays, and weekends - Critical working days

Work Type: Non Voice 80%- 20% Voice

Work Schedule: SHIFTING SCHED

Work Arrangement: WORK ONSITE

Reporting Site: PASIG CITY

Salary Package: UP TO 23,000 all in package PLUS PERFORMANCE INCENTIVES AND HMO plus 25,000 sign on bonus

• Must have a Desktop or Laptop for-virtual hiring process

If you interested kindly PM me or message me on Viber at Thanks

1. College Graduate of any course.

2. Preferably with experience in BPO and customer support.

3. With good communication skills.

4. Computer literate

5. Willing to be assigned in Bridgetown Ugong Pasig City

Job Type: Full-time

Benefits:

• Additional leave
• Company Christmas gift
• Company events
• Health insurance
• Opportunities for promotion
• Paid training
• Pay raise

Work Location: In person

Responsibilities:

1. Answer or receive customer requests via different service channels (calls/chat/hotline/mail/tickets), and provide timely and accurate solutions based on SOP.
2. Resolve cases within the scope of authority or escalate to the appropriate team for unresolved issues.
3. Maintain records of customer interactions, process customer accounts, and file documents.

Qualifications:

1. Proven customer support or Client Service Representative experience with a customer-first mindset, and strong communication and coordination skills.

2. Proficient in computer operating systems and Office software.

3. English proficiency is preferred.

4. Strong multitasking, prioritization, and time management skills.

5. Bachelor's degree or higher.

Work Setup:

· Willing to work in McKinley, Taguig (office-based), night shift and day shift

· Flexible to work in a shifting schedule, including weekends (Saturday & Sunday) and Holidays

· Can start immediately

Job Type: Full-time

Pay: Php24, Php26,000.00 per month

Language:

• English (Preferred)

Work Location: In person

QUALIFICATIONS:

• Preferably college graduates, but undergrads are welcome to apply if they have proven experience in US Mortgage.
• At least 2 years of experience in handling US Mortgage accounts in a BPO/outsourcing or related setting.
• Preferably with prior Originations Processing experience (Purchase Processing and/or Refinance Processing)
• Candidates with experience as Mortgage Associates, Processors, or Customer Service Representatives in any US mortgage area (Originations, Servicing, Default, etc.) are also encouraged to apply, especially those with strong phone/customer interaction experience
• Must be willing to work onsite, Night Shift (Alabang Town Center, 3F BPO Seats/Metro Department Store)

Job Type: Full-time

Benefits:

• Health insurance
• Life insurance
• Paid training

Language:

• English (Preferred)

Willingness to travel:

• 75% (Preferred)

Work Location: In person

Collection activities include responding to customer inquiries to get their accounts current. Primarily handles contacts with customers via outbound or inbound communication mediums (Phone, email, etc.).

• Make sure customers pay on due dates.
• Collect, manage and provide resolution of outstanding invoices from past due accounts in a defined book of business (assigned portfolios – including Low to Medium accounts).
• Ensure all credit and collection policies are adhered to at all times.
• Maintain regular and direct communication with customers through their preferred means of contact to ensure the account stays current.
• Negotiate payment plans, assist customers to enroll in autopay and other payment schedules.
• Investigate delinquent accounts and provide appropriate documentation to customers when needed.
• Maintain/update records in the systems and generate related reports.
• Liaise with Sales Support, Customer Service, Accounts Receivable Support and Dispute Teams related to the assigned portfolios.
• Attend to assigned cases from review to closure.
• Review and propose action to be used in the decision process on service interruptions or late stages (write-offs, etc.) for customers when payments cannot be negotiated within a set strategy and timeline.
• Continuously promote self-service options to customers for faster and secured ways of payment to Thomson Reuters.
• Suggest & implement improvements to current practice.
• Understand and follow established collections ways-of-working.
• Apply company policies and procedures to resolve issues.

Qualifications:

• At least High School Graduates/ College Undergraduate/ College Level
• No Experience Needed
• Highly Trainable and willing to be trained
• must have all pre employment requirements available
• Can work fully ON SITE - Ortigas Pasig
• Amenable to have a face to face Interview

is a rapidly growing leader in online training and certification across a wide range of industries and professions. provides customers with the regulated training they need to get and keep jobs they want. Over the years, we have continued to grow our expansive library of regulatory-approved training courses with new content suited for today's modern workforce. By offering these courses online, all users experience the convenience and flexibility of earning their certifications in their own time, from anywhere in the world.

At , we promote a culture of excellence centered around our two core values: Deliver Results and Do the Right Thing. That focus fosters the success of our employees, while maintaining a team-centric environment which inspires them to do their absolute best. One thing our associates get to experience is the ability to make an impact on day one of working here.

360training offers a compelling compensation package that ties to performance and impact. We offer quality health plans to meet a variety of needs, and a Flexible Time Off program.

Customer Service Representative

We are seeking a dedicated and customer-focused individual to join our team as a Customer Service Representative. In this role, you will be responsible for receiving, initiating, documenting, and handling product/services-related transactions over the phone, chat, and email with customers. Your primary objective will be to effectively respond to client concerns and queries with courtesy and professionalism while delivering a positive customer experience. Strong interpersonal skills, professionalism, courtesy, friendliness, empathy, and maintaining accurate reporting on daily calls and service levels are essential for success in this position.

Responsibilities

• Receive, initiate, document, and handle product/service-related transactions over the phone with customers
• Review and master product/service-related systems and materials per customers
• Respond to client concerns and queries with courtesy, professionalism, and a customer-centric approach
• Communicate effectively with customers via phone, email, or chat, ensuring a positive customer experience
• Demonstrate strong interpersonal skills while interacting with customers, colleagues, and other stakeholders
• Handle customer inquiries and resolve complaints in a timely and efficient manner
• Collaborate with team members to improve overall customer service experience
• Stay updated on product knowledge and industry trends to provide accurate information to customers
• Follow company policies and procedures to ensure compliance with quality standards

Qualifications

• 6 months to 1-year of preferred experience as a Customer Service Representative (CSR), but not required
• College-level education preferred, but not required
• Strong written and verbal communication skills in English, with the ability to interact effectively with diverse personalities
• Ability to handle a high volume of customer interactions while maintaining a positive attitude
• Empathy and ability to handle customer concerns and complaints with patience and professionalism
• Self-starter with excellent follow-up and time management skills, capable of multitasking effectively
• Comfortable working in a fast-paced, innovative, and constantly changing environment
• Ability to work well independently and in a team environment
• Flexibility to adapt to changing business needs and work schedules, including weekends and holidays if required
• Applicants must be willing to work in Fort Bonifacio Global, Taguig City

About the role

Stile Italia Inc. is seeking a talented and customer-focused Customer Service Representative (After Sales) to join our team in our Makati City, Metro Manila office. In this full-time role, you will be responsible for providing exceptional customer service and support to our clients, ensuring their satisfaction and loyalty.

What you'll be doing:

• Managing the end-to-end post-sales customer service process, ensuring timely resolution of concerns related to delivery, assembly, damages, returns, replacements, and warranty claims
• Serving as the primary point of contact for post-purchase inquiries via phone, email, social media, or in-person showroom visits
• Documenting and tracking all aftersales concerns using CRM tools, ensuring accurate and complete service records
• Coordinating closely with internal teams such as logistics, warehouse, service technicians, and sales to resolve customer concerns efficiently
• Providing timely updates to customers regarding complaint resolution, service appointments, delivery schedules, or product status
• Handling complaints with empathy and professionalism, ensuring high levels of customer satisfaction and brand trust
• Identifying recurring customer issues and escalating systemic problems to the Aftersales Manager for process improvements
• Preparing service reports, customer feedback summaries, and recommendations to enhance the customer experience
• Supporting the processing of refunds, credits, exchanges, and warranty documentation in line with company policies
• Maintaining strong product knowledge to provide basic troubleshooting support and care advice
• Assisting in the scheduling and monitoring of service team visits or third-party repair partners
• Following up with customers after issue resolution to ensure satisfaction and encourage repeat business
• Building and maintaining strong relationships with customers to increase retention, referrals, and brand loyalty
• Conducting site visits as needed to inspect and verify product concerns, confirm service completion, and gather feedback directly from clients
• Performing other tasks and special projects assigned by the Aftersales Supervisor or Customer Service Manager

What we're looking for

1. At least 1-2 years of experience in a customer service or call centre role, preferably in the after-sales or retail industry
2. Experience in the furniture industry is a strong plus
3. Excellent communication and interpersonal skills, with the ability to handle customer queries and complaints with empathy and professionalism
4. Strong problem-solving and critical thinking skills, with the ability to think on your feet and provide effective solutions
5. Proficient in using customer relationship management (CRM) systems and other relevant software
6. Flexible and adaptable, with the ability to work in a fast-paced, dynamic environment
7. A team player with a positive and customer-focused attitude

What we offer

At Stile Italia Inc., we are committed to providing our employees with a rewarding and fulfilling work experience. As a Customer Service Representative (After Sales), you can expect:

1. Competitive salary and benefits package, including health insurance and retirement plan
2. Opportunities for career advancement and professional development
3. A collaborative and supportive work environment with a strong focus on teamwork and work-life balance

About us

Stile Italia Inc. is a leading provider of high-quality Italian furniture and home decor products. With a strong focus on customer satisfaction, we strive to deliver exceptional products and services to our clients. Our company values of innovation, quality, and sustainability drive us to continuously improve and exceed our customers' expectations.

If you're ready to join a dynamic and customer-centric team, we encourage you to apply for this exciting opportunity. Apply now and let us help you take the next step in your career.

We have an exciting midshift opportunity available for a Customer Service Representative. Work from home or the office – you choose

When you join Yempo, you'll receive the following fantastic benefits:

• Highly competitive salary – paid weekly
• HMO enrollment on commencement
• Additional HMO dependents added each year of service
• 20 vacation days per year; 7 sick days
• Annual performance bonuses and incentives
• Annual salary reviews and increases
• Free cooked rice, snacks and hot drinks
• Company polo shirts provided
• Fantastic, bright and cheerful open-plan work environment
• Prestigious clients and highly professional and friendly co-workers

Key Responsibilities

• Manage a busy inbox, processing sales orders, quotations, and other queries.

• Respond to customer queries in a timely and accurate manner, via phone, email, or live chat.

• Answer incoming telephone calls/enquiries and live chat (our target is to answer over 90% of incoming calls in less than 2 seconds)

• Build sustainable relationships and engage clients by going the extra mile.

• Meet response time expectations for colleagues and customers (we're all about speed of response).

• Handle challenges, provide appropriate solutions and alternatives within set time limits; follow up to ensure resolution. Keep records of client interactions, process client accounts and file documents.

• Spot opportunities to upsell products when they arise.

• Follow communication procedures, processes, and systems.

• Identify client needs and help clients use specific features on our web portal.

• Share client feedback and insights with Account Managers and other relevant team members.

• Ensure all outbound communications are always on brand.

• Attend and collaborate in department and company meetings.

• Support and participate in our continuous improvement programme.

Qualifications

• Bachelor's degree in any field (or equivalent work experience).

• At least 3 years of customer service experience.

• Strong customer service and problem-solving skills.

• Excellent phone etiquette, active listening, and clear communication.

• Ability to multitask, prioritize, and manage time effectively.

• Team player with a humble, flexible, and collaborative attitude.

Disclaimer for salary ranges. Yempo provides an indicative range of salary that we deem relevant for the advertised role. This may be adjusted for the skills and experience of the selected candidate.