498 Quality Assurance jobs in Taguig

Job Overview

The Quality Assurance & Product Specialist will play a key role in ensuring the reliability, stability, and overall quality of the LAHAT JOBS platform--web and mobile app. This role is primarily focused on software testing and quality assurance (70%) with complementary responsibilities in product support and improvement (30%). The ideal candidate is detail-oriented, analytical, and proactive in identifying issues and opportunities to enhance the user experience.

Duties & Responsibilities

Quality Assurance (70%)

• Develop and execute comprehensive test plans for new features, system updates, and bug fixes.
• Design and perform detailed manual and automated test cases covering UI/UX, functionality, performance, and compatibility across devices and browsers.
• Track and document defects using collaboration tools (e.g., Jira), ensuring clear communication of issues with the development team.
• Conduct regression testing to validate bug fixes and prevent reintroduction of issues.
• Ensure overall service stability and product reliability prior to release.

Product Support & Improvement (30%)

• Provide second-level technical support, analyzing and resolving escalated issues from the customer support team.
• Collaborate with Sales, Marketing Teams to propose new features and product improvements based on user feedback/survey, market trends, and QA findings.
• Participate in product app requirement analysis and planning sessions, giving input from a QA perspective;
• Assist in preparing release notes, documentation, and internal guides for new features and deployments.
• Other tasks may be assigned from time to time by management.

Qualifications

• Bachelor of Science in Computer Science, Information Technology, or related field of study and/or equivalent practical experience
• At least 2–3 years of experience in Quality Assurance or Software Testing;
• Hands-on experience in manual and automated testing tools such as Selenium, Postman, JMeter, or similar;
• Solid understanding of the entire QA process from planning, execution to reporting;
• Familiarity with bug tracking systems Jira, Trello, or equivalent;
• Strong understanding of web and mobile app testing methodologies;
• Knowledge of basic SQL for database verification is a plus;
• Exposure to API testing and basic automation frameworks;

Learn and Inspire. Join us now

Available Roles:

• Quality Assurance Manager
• Quality Assurance Team Lead/Supervisor
• Quality Assurance Specialist
• Training Manager
• Training Team Lead/Supervisor
• Communications Trainer
• Process Trainer
• Sales Trainer
• Performance Excellence Lead/PEX Assistant Manager

We are hiring for passionate and talented QA Team Lead for our awesome team

Responsibilities:

• Develop and implement quality assurance processes and procedures to identify and address any gaps or issues
• Monitor the performance of the customer service team and provide regular feedback and coaching to drive continuous improvement
• Analyze customer feedback and data to identify trends and opportunities for enhancement
• Collaborate with the broader team to enhance operational efficiency and overall customer satisfaction
• Lead and mentor the quality assurance team, providing guidance and support as needed
• Prepare detailed reports and presentations on quality assurance activities and findings
• Ensure compliance with all relevant policies, procedures and industry regulations

Qualifications:

• Should have at least 1 year of experience on a Quality Assurance Team Leader role on a BPO set up
• Strong understanding of quality assurance principles and best practices
• Excellent analytical and problem-solving skills with attention to detail
• Proven ability to lead and motivate a team to achieve high performance
• Excellent communication and stakeholder management skills
• Relevant degree or certification in quality assurance, customer service or a related field is preferred
• Knowledgeable in performance data management and analysis
• Six Sigma experience/certification is preferred
• Data analytics advance root cause analysis
• Exceptional leadership skills and great eye for detail
• Ability to teach and mentor
• Must be willing to work on shifting schedules at Bonifacio Global City, Taguig City

Other info:

• Application Process: 1 Day hiring (Onsite Process depending on the availability of the hiring managers)
• Work set up: Onsite
• Schedule: Shifting
• Salary Range: Your current and expected salary as well as your interview with the hiring managers will be considered for the offer

What's in it for you?

Our people enjoy some amazing perks, check out a few below:

• Competitive salary package
• Exciting employee engagement activities
• Stability (Continuously getting pioneer accounts)
• Learning sessions every week
• Fast career growth
• Free Parking Passes
• Accessible location
• HMO (Free dependent)
• Leave credits/Leave conversions
• Night differential
• Uncapped annual appraisal
• 2 days off

And most importantly, you'll be part of a growing company with dynamic and engaging team.

Interested? Here are ways to reach us:

• Please make sure to complete this application form:
• Send a message to | Yan & Krizia)
• Walk in and look for YAN & KRIZIA- our office located at 12th Floor SIX/NEO (previously Net Lima) 26th street 5th avenue BGC, Taguig

Learn and Inspire. Join us now

We are hiring for passionate and talented QA Team Lead for our awesome team

Responsibilities:

• Develop and implement quality assurance processes and procedures to identify and address any gaps or issues
• Monitor the performance of the customer service team and provide regular feedback and coaching to drive continuous improvement
• Analyze customer feedback and data to identify trends and opportunities for enhancement
• Collaborate with the broader team to enhance operational efficiency and overall customer satisfaction
• Lead and mentor the quality assurance team, providing guidance and support as needed
• Prepare detailed reports and presentations on quality assurance activities and findings
• Ensure compliance with all relevant policies, procedures and industry regulations

Qualifications:

• Should have at least 1 - 3 years' experience in a quality assurance team lead on a BPO set up
• Strong understanding of quality assurance principles and best practices
• Excellent analytical and problem-solving skills with attention to detail
• Proven ability to lead and motivate a team to achieve high performance
• Excellent communication and stakeholder management skills
• Relevant degree or certification in quality assurance, customer service or a related field is preferred
• Knowledgeable in performance data management and analysis
• Six Sigma experience/certification is preferred
• Data analytics advance root cause analysis
• Exceptional leadership skills and great eye for detail
• Ability to teach and mentor
• Must be willing to work on shifting schedules at Bonifacio Global City, Taguig City

Other info:

• Application Process: 1 Day hiring (Onsite Process depending on the availability of the hiring managers)
• Work set up: Onsite
• Schedule: Shifting
• Salary Range: Your current and expected salary as well as your interview with the hiring managers will be considered for the offer

What's in it for you?

Our people enjoy some amazing perks, check out a few below:

• Competitive salary package
• Exciting employee engagement activities
• Stability (Continuously getting pioneer accounts)
• Learning sessions every week
• Fast career growth
• Free Parking Passes
• Accessible location
• HMO (Free dependent)
• Leave credits/Leave conversions
• Night differential
• Uncapped annual appraisal
• 2 days off

And most importantly, you'll be part of a growing company with dynamic and engaging team.

Interested? Here are ways to reach us:

• Please make sure to complete this application form:
• Send a message to Steph)

Join our awesome # team

Job Title: Clinical Applications Services Quality Assurance (CASQA)

Job Description:

Primary Responsibility:

The Clinical Applications Services Quality Assurance (CASQA) Analyst is responsible for ensuring that all system enhancements, process changes, and related documentation meet the highest standards of quality, functionality, and compliance before deployment. This role focuses on validating that the developed solution aligns with clinical requirements, is free of defects, and adheres to established protocols and best practices.

Key Functions:

1. Test Planning and Design:

a. Collaborate with the Clinical Applications Services Functional Business Analyst (CASFBA) to review enhancement specifications and define testing scope and objectives.

b. Develop comprehensive test plans, test cases, and test scripts based on the finalized requirements to ensure full coverage of the system's functionality.

c. Prepare and stage appropriate test data required for various testing scenarios.

1. Testing and Validation:

a. Execute System Integration Testing (SIT) in collaboration with the CASFBA and Clinical Applications Services Configuration Business Analyst (CASCBA) to identify, document, and report bugs and issues.

b. Conduct regression testing to ensure that new enhancements do not negatively impact existing system functionalities.

c. Support the Medical Informatics Department (MID) and end-users during User Acceptance Testing (UAT), providing clarification on test cases and expected outcomes.

d. Certifies that a system enhancement has passed all required SIT scenarios before it is endorsed for UAT.

e. Determines if a discovered issue is a "process-blocking scenario" that must be resolved before deployment can proceed.

Job Type: Fixed term

Contract length: 6 months

Pay: Php60, Php65,000.00 per month

Benefits:

• Additional leave
• Company Christmas gift
• Company events
• Health insurance
• On-site parking
• Opportunities for promotion
• Paid training
• Promotion to permanent employee

Work Location: In person

Learn and Inspire with iOPEX Technologies. Join us now

We are hiring for passionate and talented QA Specialist for our awesome team

The ideal candidate/s is a critical thinker who will proactively improve the quality systems of the fast-paced growing company through internal audits, participation process improvement programs, and interaction with key partners to obtain constructive feedback.

Responsibilities:

• Serve as point of contact for all QA related queries
• Responsible for confirming and managing compliance with client auditing processes
• Prepare reports, interact with Operations and support groups regarding quality improvement
• Prepares quality documentation and reports by collecting, analyzing, and summarizing information and trends.

Qualifications:

• Should have at least 1 year of experience as Quality Specialist on a BPO set up
• Excellent communication and presentation skills
• Knowledgeable in performance data management and analysis
• Six Sigma experience/certification is preferred
• Data analytics advance root cause analysis
• Exceptional leadership skills and great eye for detail
• Ability to teach and mentor
• Must be willing to work on shifting schedules at Bonifacio Global City, Taguig City

Other info:

• Application Process: 1 Day hiring (Onsite Process depending on the availability of the hiring managers)
• Work set up: Onsite
• Schedule: Shifting
• Salary Range: Your current and expected salary as well as your interview with the hiring managers will be considered for the offer

What's in it for you?

Our people enjoy some amazing perks, check out a few below:

• Competitive salary package
• Exciting employee engagement activities
• Stability (Continuously getting pioneer accounts)
• Learning sessions every week
• Fast career growth
• Accessible location
• HMO
• Leave credits/Leave conversions
• Night differential
• Uncapped annual appraisal
• 2 days off

And most importantly, you'll be part of a growing company with dynamic and engaging team.

Interested? Here are ways to reach us:

• Please make sure to complete this application form:
• Send a message to | Yan & Krizia)
• Walk in and look for YAN & KRIZIA- our office located at 12th Floor SIX/NEO (previously Net Lima) 26th street 5th avenue BGC, Taguig

About DigiPlus Interactive Corp.

DigiPlus Interactive Corp. pioneered digital entertainment in the Philippines. It introduced leading platforms BingoPlus and ArenaPlus, widely known for their engaging experiences in interactive gaming and sports entertainment. DigiPlus also operates GameZone, with more to come.

For more information, visit:

Job Summary:

We are seeking a highly organized and performance-focused QA & Training Manager with a solid background in the iGaming industry. This role is responsible for driving quality assurance, training, and onboarding across key operational teams—including Customer Support, Risk, and Payments. You'll play a key role in raising service standards, improving team efficiency, and supporting long-term staff development. Experience with Lark, Zendesk, and iGaming CRM/back-office systems will be considered a strong plus. Experience supporting or leading teams for the Philippine market is also highly desirable.

Key Responsibilities:

Quality Assurance:

• Develop and implement QA frameworks and scoring systems for operational teams
• Audit support interactions (chat, email, ticketing) to ensure quality, accuracy, and compliance
• Use QA data to identify knowledge or process gaps and deliver actionable feedback to team members
• Prepare and share QA performance reports with department heads; track improvement progress
• Partner with Ops Leads to align SOPs and QA benchmarks with company goals
• Ensure QA processes support all licensing requirements (MGA, Curacao, UKGC, etc.)

Training & Onboarding:

• Design and deliver onboarding programs for new hires
• Create and maintain training manuals, SOPs, and role-specific learning content
• Conduct live training sessions (via Lark or other platforms) and evaluate learning effectiveness
• Lead ongoing upskilling sessions and compliance refreshers
• Identify knowledge gaps and implement development plans based on QA and performance trends

Requirements:

• 3+ years of experience in QA, training, or operations within the iGaming industry
• Strong understanding of iGaming workflows (customer service, payments, risk/fraud, responsible gaming)
• Hands-on experience creating QA scorecards, training roadmaps, and process documentation
• Skilled in providing coaching, feedback, and performance development support
• Proficient with Zendesk, Lark, and familiar with iGaming CRM/back-office systems
• Excellent written and verbal communication skills in English
• Analytical mindset with strong Excel/Google Sheets skills
• Highly organized with an ability to work across multiple departments and shift environments
• Experience with Philippine teams or markets is a strong advantage

About the Program

The I CAN Internship Program (Connect, Achieve, Navigate) of Century Pacific Food, Inc. (CPFI) is a structured, mentor-led program designed to prepare students for real-world careers in the Fast-Moving Consumer Goods (FMCG) industry.

Through hands-on learning, exposure to our business operations, and mentorship from industry professionals, you will gain the skills, confidence, and experience needed to succeed in your future career.

Who Can Apply?

• Students from CHED-accredited institutions (preferably 3rd or 4th year)
• Students pursuing BS Chemist, BS Microbiologist, and BS Food Technologist are preferred for this Quality Assurance internship.
• Endorsed by your school or may apply directly
• With strong academic standing (Dean's/President's Listers preferred)
• Must submit: medical clearance and parent/guardian consent (per CHED CMO 104, s.2017)

Program Highlights

• 720-hour internship (with possible extension)
• Dedicated mentor guiding you throughout your journey
• Capstone Project aligned with your field of study
• Certificate of Completion + potential career opportunities for top-performing interns

What You'll Gain

• Real-world work experience in a top FMCG company
• Practical training and structured onboarding
• Professional feedback and career mentorship
• Inclusion in CPFI's future talent pipeline

How to Apply

• Through your school's internship coordinator, directly via Prosple, or email -
• Submit updated CV + endorsement letter/requirements

Job Type: OJT (On the job training)

Contract length: 5 months

Pay: Php Php350.00 per day

Benefits:

• Paid training

Work Location: In person

Learn and Inspire. Join us now

Available Roles:

• Quality Assurance Manager
• Quality Assurance Team Lead/Supervisor
• Quality Assurance Specialist
• Training Manager
• Training Team Lead/Supervisor
• Communications Trainer
• Process Trainer
• Sales Trainer
• Performance Excellence Lead/PEX Assistant Manager

We are hiring for passionate and talented QA Specialist for our awesome team

The ideal candidate/s is a critical thinker who will proactively improve the quality systems of the fast-paced growing company through internal audits, participation process improvement programs, and interaction with key partners to obtain constructive feedback.

Responsibilities:

• Serve as point of contact for all QA related queries
• Responsible for confirming and managing compliance with client auditing processes
• Prepare reports, interact with Operations and support groups regarding quality improvement
• Prepares quality documentation and reports by collecting, analyzing, and summarizing information and trends.
• Monitor calls and provide feedback to Agents.
• Partner with Learning Team in providing feedback that would improve overall quality of performance/escalations
• Delivers quality module to new Agents as needed.
• Maintains accurate quality data for call behavior performance documentation.
• Coach and develop Agents on Quality, Customer Experience and Processes, and Procedures

Qualifications:

• Should have at least 1 year of experience as Quality Specialist on a BPO set up
• Excellent communication and presentation skills
• Knowledgeable in performance data management and analysis
• Six Sigma experience/certification is preferred
• Data analytics advance root cause analysis
• Exceptional leadership skills and great eye for detail
• Ability to teach and mentor
• Must be willing to work on shifting schedules at Bonifacio Global City, Taguig City

Other info:

• Application Process: 1 Day hiring (Onsite Process depending on the availability of the hiring managers)
• Work set up: Onsite
• Schedule: Shifting
• Salary Range: Your current and expected salary as well as your interview with the hiring managers will be considered for the offer

What's in it for you?

Our people enjoy some amazing perks, check out a few below:

• Competitive salary package
• Exciting employee engagement activities
• Stability (Continuously getting pioneer accounts)
• Learning sessions every week
• Fast career growth
• Accessible location
• HMO
• Leave credits/Leave conversions
• Night differential
• Uncapped annual appraisal
• 2 days off

And most importantly, you'll be part of a growing company with dynamic and engaging team.

Interested? Here are ways to reach us:

• Please make sure to complete this application form:
• Send a message to Steph)

Join our awesome # team

Company Description

With over 100 years of experience, Sika is a worldwide innovation and sustainability leader in the development and production of systems and products for commercial and residential construction, as well as the transportation, marine, automotive, and renewable energy manufacturing industries.

Sika has offices in over 103 countries with over 400 manufacturing facilities and more than 33,000 employees worldwide. With annual sales of CHF 11.24 billion in 2023, our commitment to quality, innovation, and the environment as well as putting our customer's needs first, encompasses why Sika is the global leader in our industries.

Job Description

1. Strictly complies with the company policies, systems and procedures, work rules and regulations.

2. Actively participates in all Sika Philippines, Inc.'s projects regarding Quality, Environment, Health & Safety, and Sustainability, and fully supports and acts in accordance with the company policy.

3. Plans, coordinates, executes and monitors the timely equipment calibration for the whole Sika Philippines Inc.

4.  Ensure that all measuring equipment are logged in calibration register/plan.

5. Ensure that all equipment being used in Operations, QC, R&D, Technical Services, and even Sales & Marketing have valid calibration.
6. nsure that calibration service providers are competent and/or certified to execute calibration thru valid and updated PAB certifications and/or equivalent.
7. aise Purchase requisition and ensure timely Purchase Order submittal to supplier.
8. ollate calibration certificates, analyze results and update calibration log/plan.
9. nsure calibrated equipment have updated calibration stickers.
10. mmediately report all "out of tolerance" and damage equipment to respective supervisor and manager for correction and/or replacement.

11. ubmit copy of updated calibration file to QA Manager for each successful calibration batch for four-eyes review.

12. Updates monthly QESH Board and coordinate information requirement to QC, Production and EHS department.

13. Act as Document Controller

14. 5.1. Maintains and updates document master list for all Sika documents.

15. 5.2. Ensures that no obsolete document/template is being used and/or in circulation within the organization.
16. 5.3. Controls all documents, forms, records, templates and ensures timely and effective controlled distribution with proper markings.
17. 5.4. Monitors SMS (Sika Management System) for documents due for review. Communicates with process owner to review and update the document as necessary.
18. 5.5. Scan and upload document in SMS (Sika Management System)
19. 5.6. Keep relevant employees updated on new document versions and how to obtain access.

20. 5.7. Establish and maintain record retention timeline in coordination with process owners.

21. Support QESH Initiatives:

22. 6.1. Prepares and submits all information, reports and records required.

23. 6.2. Participates in supplier audits and internal ISO audits.
24. 6.3. Assists in dealing with any customer complaint investigations or product issues.
25. 6.4. Supports other department in providing technical information as referenced for this position.
26. 6.5. Supports monitoring and maintenance of Safety Data Sheets (SDS):
27. nsures no printed obsolete SDS is being used/distributed in the plant.
28. ncodes, monitors, and maintains SDS and Chemical list in coordination with QC-R&D.
29. upports creation of one-pager safety instructions from SDS.
30. 6.6. Ensure timely reporting of hazard observations, near misses and incidents in Sphera or equivalent EHS reporting portal.

31. 6.7. Ensure safe conduct of activities including that of contractors.

32. Deputy Functions: Support company's business continuity by acting as deputy on the following tasks: Upon absence of QA Manager:

33. 12.1. Collate data, analyze and submit QA reports to local and regional management which includes but not limited to: First Pass Rate, Quality cost, raw material and finished goods specs and trends, etc.

34. 12.2. Plan, coordinate and execute Quality Day and other relevant corporate Quality events, trainings and programs.

35. 12.3. Collate data, analyze, and submit internal ISO audit reports.

36. Performs other responsibilities that may be assigned from time to time by the immediate superior.

Qualifications

Education:

• Graduate of BS Chemistry, BS Chemical Technology, BS Laboratory Technician, BS Chemical Engineering, or related field. Preferably Licensed Chemical Technician/Chemist/Chemical Engineering

Work Experience:

• With at least two (2) years of related work experience in Quality Assurance, ISO and Document Control.