Customer Relations Service Representative

Mandaluyong, National Capital Region ₱120000 - ₱360000 Y The SM Store (SM Mart Inc.)

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Job Description

Responsible in overseeing the CRS operation of the store and provide administrative support to the department as directed by her/ his immediate superior

Responsibilities:

  • Ensure strict implementation of all company regulations and directions coming from the CRS Division
  • Respond to incidents and execute emergency programs in the branch
  • Assist in the conduct of an investigation
  • Comply with the prescribed handling and reporting of Items Left by Customers / Employees in the store

Qualifications:

  • Graduate of any Bachelor's Degree
  • Preferably At least with 1 year of work experience in any field
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Customer Relations Service Representative

Parañaque City, National Capital Region ₱15000 - ₱30000 Y The SM Store (SM Mart Inc.)

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Job Description

Responsible in overseeing the CRS operation of the store and provide administrative support to the department as directed by her/ his immediate superior

Responsibilities:

  • Ensure strict implementation of all company regulations and directions coming from the CRS Division
  • Respond to incidents and execute emergency programs in the branch
  • Assist in the conduct of an investigation
  • Comply with the prescribed handling and reporting of Items Left by Customers / Employees in the store

Qualifications:

  • Graduate of any Bachelor's Degree
  • Preferably At least with 1 year of work experience in any field
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Customer Service Representative

Binangonan, Rizal ₱216000 - ₱324000 Y TREXAN CAREER SYSTEMS

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Job Description

Customer Service Representative – Bridgetowne Site | Up to PHP 27,000 Salary Package

Job Location:

Bridgetowne Site

Company Overview:

We are a leading provider of customer experience solutions, committed to delivering exceptional service to our clients and their customers. We are seeking motivated individuals to join our growing team and build rewarding careers in the customer service industry.

Compensation & Benefits:

  • Competitive Salary: Up to PHP 27,000 monthly
  • Performance-based bonuses and incentives
  • HMO coverage and government-mandated benefits
  • Paid training and continuous development programs
  • Career advancement opportunities

Qualifications:

  • At least High School Graduate (Old Curriculum), Senior High School Graduate, College Level/Undergraduate, or College Graduate
  • Open to no experience applicants (training provided)
  • Experienced or tenured Customer Service Representatives are highly encouraged to apply
  • Strong communication and interpersonal skills
  • Willingness to work onsite in Bridgetowne Site

Responsibilities:

  • Respond to customer inquiries professionally via phone, email, or chat
  • Provide accurate information, resolve concerns, and ensure customer satisfaction
  • Maintain proper documentation of customer interactions
  • Collaborate with team members to meet performance targets

Hiring Process:

Our recruitment process is conducted virtually, allowing you to complete your application and interviews online.

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Customer Service Representative

Taguig, National Capital Region ₱180000 - ₱300000 Y Sapient Careers MNL

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Job Description

We are mass hiring for Call Center Agents as prior in our Metro Manila sites

Sapient is URGENTLY HIRING APPLY TODAY AND GET HIRED IMMEDIATELY

Responsibilities:

  • Resolve customer inquiries, concerns, or complaints effectively and escalate issues when necessary to ensure swift resolution.
  • Update and maintain accurate records of customer interactions, transactions, and order details in the system.
  • Stay updated on company policies, procedures, and services to provide accurate information to customers
  • Contribute to a positive and collaborative team environment.

Our Awesome Benefits:

  • Fix weekends Off
  • Competitive Salary
  • Monthly Commissions
  • Pioneer, Non-voice, and Easy Accounts Available
  • HMO with 2 FREE Dependents from Day 1
  • Free Coffee and Biscuits at the office
  • Paid leaves, OT & holiday pay
  • Government-mandated benefits & 13th-month pay
  • Fast-Track Career Growth for top performers
  • Retirement/Life Insurance for Qualified Staff
  • Incentives and Signing Bonuses and other Premium Benefits for you to enjoy.

THIS IS FOR AN ONSITE WORK SET UP ONLY

Job Types: Full-time, Permanent, Fresh graduate

Pay: Php17, Php25,000.00 per month

Benefits:

  • Additional leave
  • Company events
  • Employee discount
  • Health insurance
  • Paid training
  • Pay raise

Work Location: In person

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Customer Service Representative

Pasig City, National Capital Region ₱900000 - ₱1200000 Y Orica

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About Orica

At Orica, it's the power of our people that leads change and shapes our futures. Every day, all around the world, our people help mobilise vital resources essential to progress. Established in 1874, we have grown to become the world leader in mining and civil blasting with a diverse of team of more than 13,000 across the world.

It's an exciting time to join us – we are shaping the future of mining through digital and automated technologies, embracing new ways of thinking, pioneering innovation and reimagining the way we work.

About the role

We are excited to announce a pivotal opportunity for a Customer Service Representative role to join our esteemed Orica GBS team in our Manila office in Pasig City.

To consistently deliver a high standard of personalized and professional service that goes beyond expectations through effective results, the Customer Service Representative will manage a dedicated portfolio of customers.

The responsibilities include processing orders, resolving customer account related concerns, and fulfilling the bid-to-contract needs of both internal and external stakeholders. Each portfolio is organized based on customer geographic location and is closely aligned with the structure of the Commercial Teams. This role will operate within a framework of established procedures and policies that support their role and ensure service excellence.

What you will be doing

The Customer Service Representative plays a vital role in ensuring safe, compliant, and efficient service delivery. You will be responsible for completing monthly customer billing, understanding relevant safety codes such as the Explosives Code, and ensuring customer licensing is up to date. CSRs actively participate in safety initiatives and meetings, supporting the SHEC (Safety, Health, Environment, and Community) framework. They manage the full sales cycle from order placement to delivery and invoicing as well as working closely with external customers to ensure accounts are paid timeously while maintaining accurate documentation and minimizing errors that could lead to credits or delays. Their role also includes supporting schedulers to optimize logistics and reduce costs and liaising with internal teams to resolve issues that may affect payment or service quality.

In addition to operational tasks, this role will foster strong relationships with customers through regular communication, professional call handling, and customer visits. The Customer Service Representative will collaborate closely with Territory Managers, Distribution, Credit & Collection, and Inventory teams to ensure smooth workflows and accurate order fulfillment. CSRs also contribute to forecasting, reporting, and dispute resolution, while continuously improving processes using tools like SAP and Salesforce. Their responsibilities extend to maintaining updated customer procedures, supporting team members, and providing valuable market intelligence and feedback to enhance service standards and customer satisfaction.

What you will bring

  • Bachelor's degree in Business Administration or Commerce or any related field.
  • Service industry related qualifications are advantageous
  • Experienced working within a team
  • SAP experience

What we offer

As part of a truly global company, you will have the ability to grow and learn in a diverse, collaborative culture. We foster relationships and learning through connected global and local teams, promote flexible and diverse career paths and support the development of your knowledge and skills.

You will be paid a competitive salary, learn from talented individuals across multiple disciplines and be able to thrive in a safe workplace within a collaborative culture. Ignite your career at a place where your distinct potential can find its home.

We respect and value all

Orica promotes and fosters a culture of inclusion and Equal Opportunity Employment everywhere we operate. We treat our people and applicants with fairness, dignity, and respect, getting the best of everyone's contributions.

All qualified applicants will receive consideration for employment without regard to race, religion, sexual orientation, gender perception or identity, nationality, age, military or veteran, marital or disability status.

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Customer Service Representative

Pasig City, National Capital Region ₱150000 - ₱250000 Y NEKSJOB ROCKWELL

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Job Description

NEKSJOB ROCKWELL is hiring a Full time Customer Service Representative role in Pasig, NCR. Apply now to be part of our team.

Job summary:

  • Flexible hours available

REQUIREMENTS:

  • High School Graduate/SHS Graduate
  • at least 6 months call center experience

-Good Communication skills Perks:'

  • Competitive salary package, company bonuses, and performance incentives
  • Night differential
  • Loyalty, Christmas gift, inclusion, and diversity benefits
  • Paid sick and vacation leaves
  • HMO coverage
  • Life insurance
  • Retirement plan
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Customer Service Representative

Taguig, National Capital Region ₱300000 - ₱360000 Y J-K International Language Center

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Job Description

This company helps organizations build innovative solutions, and digital customer experience. They have been in the industry for over 45 years.

Position: Customer Service Representative (Financial Account + Open for undergraduate)

Company Industry: IT Company

Work Location: BGC, Taguig City

Salary: Php25,000-Php30,000

Work Set Up: Onsite (Monday -Friday)

Benefits:

Government mandated benefits

13th Month Pay

HMO

Vacation Leave Credits

Sick Leave Credits

JOB REQUIREMENTS:

college undergraduate can apply

With at least 18 months of experience as CSR

With experience in Financial/ Fraud/Telco/Banking is a plus

Can attend virtual interview

Willing to work on site in Taguig (also have branch in Muntinlupa)

JOB RESPONSIBILITIES:

Maintaining a positive, empathetic, and professional attitude toward customers at all times.

Responding promptly to customer inquiries.

Communicating with customers through various channels.

Acknowledging and resolving customer complaints.

Ensure customer satisfaction and provide professional customer support

Recruitment Process: (Online interview only)

Initial Interview

Final Interview

Job Offer

Job Type: Full-time

Pay: Php25, Php30,000.00 per month

Work Location: In person

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Customer Service Representative

Makati City, National Capital Region ₱150000 - ₱250000 Y Private Advertiser

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Job Description

Are you ready to take your career to the next level? We're on the hunt for passionate and driven individuals to join our team as Customer Service Representatives

Work onsite in Makati Ayala North Exchange OR Glorietta 5

Qualifications:

  • At least SHS Graduate with or without BPO experience

Key Responsibilities:

  • Excellent communication and phone skills, with an ability to think and react to situations confidently
  • Demonstrate ability to identify opportunities, develop account strategies, and negotiate creative solutions
  • Appropriately communicate brand and corporate position, foster and maintain excellent customer relationship and build rapport in every customer contact via telephony or written correspondence
  • Able to create a need and emphasize product/service features and benefits, quote prices, discuss credit terms, and prepare sales order forms and/or reports for existing customers utilizing web based tools or proprietary software Experience in sales and client account management is a must. Sales and marketing experience in the sports and entertainment industry is preferred
  • Must be assertive, persistent, and result-oriented, ability to work in a team environment and adhere to department guidelines
  • Able to work non-traditional hours including weekends and holidays as needed

We're looking for bright and energetic professionals like YOU to bring enthusiasm and accuracy to our team. If you meet the qualifications and are excited about making a difference, don't miss this opportunity

Apply now and be part of a team that's committed to excellence and customer satisfaction. We can't wait to see what you'll bring to our growing family

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Customer Service Representative

Taguig, National Capital Region ₱150000 - ₱250000 Y Neksjob Eastwood

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Job Description

Neksjob Eastwood is hiring a Full time Customer Service Representative role in Bagumbayan, NCR. Apply now to be part of our team.

Job summary:

  • Flexible hours available
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Customer Service Representative

Taguig, National Capital Region ₱150000 - ₱250000 Y Cognizant

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Job Description

Cognizant is a global organization serving clients across multiple industries with a deep set of offerings provided by our practice areas and supported by corporate and enabling functions. Employing roughly 270,000 talented associates worldwide, Cognizant is dedicated to anticipating and solving clients' toughest problems and enabling them to thrive in the digital era. Join us and Be Cognizant

Qualifications:

  • SHS Graduate or High School Graduate (Old Curriculum)
  • Open to candidates with or without BPO experience
  • Excellent written and verbal communication skills
  • Willing to work onsite in McKinley Hill, Taguig
  • Willing to work on shifting schedule

Why Join Us?

  • Competitive Salary & Benefits – Earn well while enjoying great perks
  • Career Growth – Clear paths for promotions and skill development
  • Supportive Work Environment – Join a team that values you
  • Exciting Opportunities – Be part of a dynamic and growing industry

Ready to take the next step? Apply today

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