3429 Customer Service Representative jobs in Taguig

Responsible for responding to customer inquiries and complaints regarding Xerox's records, billings, contract renewals, and supply returns.  Answers and initiates a variety of real-time inbound and outbound voice-based communications in English or other languages to support customer care.

Major Responsibilities:

• Responds to telephone inquiries and complaints using standard scripts and procedures
• Gathers information, researches/resolves inquiries and logs customer calls
• Communicates appropriate options for resolution in a timely manner
• Informs customers about services available and assesses customer needs

Qualifications

• Fluent in English, both written & verbal
• Amenable to work pure work onsite in Mckinley Hills, Taguig City
• Amenable to work Night Shift / Graveyard Shift
• Proficient with Microsoft Office (Outlook, Word, Excel, PowerPoint)
• Excellent communication skills, both verbal and written
• Excellent interpersonal
• A demonstrated commitment to high professional ethical standards and a diverse workplace
• Excels at operating in a fast pace, community environment
• Ability to look at situations from several points of view
• Persuasive with details and facts.
• High comfort level working in a diverse environment

Primary Skillset Needs

Minimum Requirements:

• Strong organizational, time management and follow up skills – ability to multitask.
• Ability to assess issues for swift problem resolution.
• Strong business acumen; knowledge of different market segments
• Excellent customer service, interpersonal and communications skills – fluent in English
• Ability to build and maintain relationships.
• Knowledge of the various Originations processes and procedures
• Strong analytical and presentation skills

What are we looking for?

• HS (Old Curriculum), SHS, College Undergraduates, and Fresh College Graduates are accepted

• At least 6 months BPO CC or Bank Experience

• Amenable to start ASAP.

If you are interested in joining our professional community, you can submit your resume directly here. Once it's been sent, please be on the lookout for a call. Thank you and good luck, aspiring agents

COMPANY BENEFITS:

• 20% Night Differential
• HMO on day 1
• Account Incentives
• Job Types: Full-time, Permanent
• Pay: Up to Php27,000.00 per month
• Benefits:
• Flexible schedule
• Health insurance
• Life insurance
• Opportunities for promotion
• Paid training

Location:

Concentrix SLC Makati

Work Set-up: ONSITE

About the Client

Pecron is a global leader in innovative electronics, providing high-quality portable energy solutions and exceptional customer experiences. We are expanding our team and looking for passionate individuals to grow with us

Location: Onsite – Angono, Rizal

Schedule: Monday to Friday, 9:00 PM – 5:00 AM (PHT) with 1-hour break

Job Description

We are hiring an experienced Customer Service Representative (Voice) to provide excellent customer support and ensure client satisfaction.

Responsibilities

• Answer and manage customer calls promptly and follow up on missed calls
• Resolve concerns to prevent disputes and ensure smooth transactions
• Collect and share customer feedback to improve products & services
• Gain product knowledge and complete tasks assigned by the supervisor

Qualifications

• Associate degree or higher
• Fluent in English (neutral or minimal accent)
• At least 2 years' customer service experience
• Knowledge of electronics after-sales service is a plus
• Strong communication skills & reliability

Job Type: Full-time

Pay: Php19, Php20,000.00 per month

Application Question(s):

• Do you have experience in electronics after-sales service?

Language:

• English (Required)

Work Location: In person

is a rapidly growing leader in online training and certification across a wide range of industries and professions. provides customers with the regulated training they need to get and keep jobs they want. Over the years, we have continued to grow our expansive library of regulatory-approved training courses with new content suited for today's modern workforce. By offering these courses online, all users experience the convenience and flexibility of earning their certifications in their own time, from anywhere in the world.

At , we promote a culture of excellence centered around our two core values: Deliver Results and Do the Right Thing. That focus fosters the success of our employees, while maintaining a team-centric environment which inspires them to do their absolute best. One thing our associates get to experience is the ability to make an impact on day one of working here.

360training offers a compelling compensation package that ties to performance and impact. We offer quality health plans to meet a variety of needs, and a Flexible Time Off program.

Customer Service Representative

We are seeking a dedicated and customer-focused individual to join our team as a Customer Service Representative. In this role, you will be responsible for receiving, initiating, documenting, and handling product/services-related transactions over the phone, chat, and email with customers. Your primary objective will be to effectively respond to client concerns and queries with courtesy and professionalism while delivering a positive customer experience. Strong interpersonal skills, professionalism, courtesy, friendliness, empathy, and maintaining accurate reporting on daily calls and service levels are essential for success in this position.

Responsibilities

• Receive, initiate, document, and handle product/service-related transactions over the phone with customers
• Review and master product/service-related systems and materials per customers
• Respond to client concerns and queries with courtesy, professionalism, and a customer-centric approach
• Communicate effectively with customers via phone, email, or chat, ensuring a positive customer experience
• Demonstrate strong interpersonal skills while interacting with customers, colleagues, and other stakeholders
• Handle customer inquiries and resolve complaints in a timely and efficient manner
• Collaborate with team members to improve overall customer service experience
• Stay updated on product knowledge and industry trends to provide accurate information to customers
• Follow company policies and procedures to ensure compliance with quality standards

Qualifications

• 6 months to 1-year of preferred experience as a Customer Service Representative (CSR), but not required
• College-level education preferred, but not required
• Strong written and verbal communication skills in English, with the ability to interact effectively with diverse personalities
• Ability to handle a high volume of customer interactions while maintaining a positive attitude
• Empathy and ability to handle customer concerns and complaints with patience and professionalism
• Self-starter with excellent follow-up and time management skills, capable of multitasking effectively
• Comfortable working in a fast-paced, innovative, and constantly changing environment
• Ability to work well independently and in a team environment
• Flexibility to adapt to changing business needs and work schedules, including weekends and holidays if required
• Applicants must be willing to work in Fort Bonifacio Global, Taguig City

We Are Hiring – Call Center Agents

Work Location: SM Clark, Pampanga

Hiring Process: Virtual | Immediate Start

We are looking for motivated individuals to join our team as Call Center Agents. This is an excellent opportunity to build a stable career and grow with one of the leading companies in the industry.

Qualifications:

• Open to High School, Senior High School, College Undergraduates, and Graduates
• No prior experience required (at least 6 months experience is an advantage)
• Willingness to learn and adapt in a fast-paced environment

What We Offer:

• Competitive monthly salary: ₱18,000 – ₱27,000
• Paid training and one-day hiring process (job offer released immediately)
• Comprehensive HMO coverage and government-mandated benefits
• Opportunities for career advancement and professional growth

Interested applicants may send their application today. Qualified candidates will be contacted immediately after submission.

Apply now while slots are still available.

Customer Service Representative (Onsite – E-commerce Account)

Client: Mirmiles

Location: Angono, Rizal

Schedule: Monday to Friday, 10:00 PM–10:00 AM PHT

Shifts: 10 PM–7 AM / 1 AM–10 AM (with 1-hour paid break)

Why Join Us?

Be part of Mirmiles' dynamic e-commerce customer service team and enjoy a stable, weekday schedule with a paid break and opportunities for growth

What You'll Do:

• Handle inbound calls, online chats, and emails for customer inquiries.
• Process after-sales service requests, resolve concerns, and provide timely solutions.
• Collect and report customer suggestions/complaints to improve products and services.
• Learn business processes and support additional tasks assigned by your supervisor.

What We're Looking For:

• Fluent in English (spoken & written).
• 2+ years of customer service experience (BPO or e-commerce preferred).
• Familiar with e-commerce after-sales service module.
• Strong communication skills and high job stability.

What's in it for You?

• Paid 1-hour break.
• Career growth opportunities with a global e-commerce client.

Job Type: Full-time

Pay: Php19, Php20,000.00 per month

Benefits:

• Company Christmas gift
• Company events
• Discounted lunch
• Health insurance

Application Question(s):

• How many years is your CSR E-commerce experience?

Language:

• English (Required)

Work Location: In person

About the role

What we're looking for

1. Previous experience in a customer service or call centre role, preferably in the service industry
2. Excellent communication and interpersonal skills, with the ability to connect with customers from diverse backgrounds
3. Strong problem-solving and critical thinking skills to resolve customer issues efficiently
4. Proficient in using computer systems and customer relationship management (CRM) tools
5. Fluency in English, both written and verbal, with the ability to communicate effectively
6. A positive, customer-centric attitude and a genuine desire to provide exceptional service

What we offer

1. Competitive weekly salary and benefits package, including health insurance and retirement plans
2. Opportunities for career advancement and professional development
3. A supportive and collaborative work environment with a focus on work-life balance
4. Access to employee wellness programs and recreational activities

Apply now to become our next Customer Service Representative

Cognizant is a global organization serving clients across multiple industries with a deep set of offerings provided by our practice areas and supported by corporate and enabling functions. Employing roughly 270,000 talented associates worldwide, Cognizant is dedicated to anticipating and solving clients' toughest problems and enabling them to thrive in the digital era. Join us and Be Cognizant

Qualifications:

• SHS Graduate or Completed 2 years in college with no back subjects

• Excellent communication skills

• Open to candidates with at least 5 months BPO experience

• Preferably with Healthcare or Accounts Receivable or Collections experience

Why Join Us?

• Competitive Salary & Benefits – Earn well while enjoying great perks

• Career Growth – Clear paths for promotions and skill development

• Supportive Work Environment – Join a team that values you

• Comprehensive Training – No experience? No problem We've got you covered

• Exciting Opportunities – Be part of a dynamic and growing industry

Ready to take the next step? Apply today

• Assist customers with account-related questions, transaction issues, and other financial inquiries.
• Maintain clear and professional communication with customers, providing timely and accurate information.

Qualifications:

• Education: College graduate with at least 6 months of experience in a BPO setting. Undergraduates are also encouraged to apply with a minimum of 1 year of BPO experience.
• Experience: Proven experience in a customer service role, preferably within the financial sector or BPO industry.
• Skills: Strong english communication and interpersonal skills, with the ability to handle inquiries and resolve issues effectively.
• Availability: Willing to start immediately.
• Location: Must be willing to work on-site in BGC, Taguig.

Benefits:

• Day 1 HMO + 2 FREE for your Dependents.
• 15% Night Differential and Quarterly bonus plus other perks from the Account.
• Life insurance Coverage
• Leave credits that are convertible to cash
• Annual appraisal
• Fixed weekends off

Job Type: Full-time

Pay: Php25, Php30,000.00 per month

Benefits:

• Health insurance
• Life insurance
• Opportunities for promotion
• Paid training

Language:

• English (Required)

Work Location: In person