What Billing Jobs are in the Philippines?
Showing 16 Billing jobs in the Philippines
Finance Representative - E-Billing
₱180,000 - ₱360,000 per year
ThermoFisher Scientific
Posted 13 days ago
Job Viewed
Job Description
**Work Schedule**
Standard (Mon-Fri)
**Environmental Conditions**
Office
**Job Description**
Business Job Title: Finance Representative - E-Billing
Career Band: 02
Career Track: Associate
Position Location: Manila, Philippines
Direct Reports: No
When you are part of Thermo Fisher Scientific, you'll do challenging work, and be part of a team that values performance, quality and innovation. As part of a successful, growing, global organization, you will be encouraged to perform at your best. With revenues of $40 billion and the largest investment in R&D in the industry, we give our people the resources and opportunities to make significant contributions to the world.
**Position Summary** :
The Finance Representative - E-billing will play a key role within the Order-to-Cash (OtC) department, in ensuring seamless invoicing operations, involving monitoring status of e-invoices, and timely rework and resolution of discrepancies.
As part of this role, effective collaboration with external and internal customers, including the Credit and Collections team, Customer Care, and other Thermo Fisher departments, is required, in order to resolve any issues and help drive efficient cash flow management.
**Responsibilities:**
+ Accurately review status of invoices on E-Invoicing portal
+ Monitor submissions for failures and rejections, and take immediate corrective actions
+ Maintain a tracker for all invoices failed and rejected and respective statuses
+ Maintain and update list of customers currently enrolled in E-Invoicing
+ Facilitate newly onboarding customers to E-Invoicing portal (including filling out customer registration forms, getting necessary approvals, coordinating with CashApps for bank details etc)
+ Investigate and resolve issues related to failed/rejected, disputed, or incomplete invoices
+ Communicate assertively with internal teams, and clients, to gather necessary details and documents for invoice corrections
+ Resubmit revised invoices (or upload additional documentation, ie credit memos) within agreed timelines to minimize payment delays
+ Engage with internal and external stakeholders to address issues proactively, and eliminate recurring errors
+ Review invoices for accuracy, ensuring compliance with company policies, client guidelines and SOX requirements
+ Identify gaps and suggest improvements to reduce errors and streamline operations
+ Provide update to management on rework progress and potential significant risk to cash flow
+ Additional tasks may include:
+ Update DTP manuals when required
+ Other additional duties or tasks may be assigned periodically by the Line Manager
**Skills & Qualifications Required**
**Skills:**
+ This position interacts with various levels of internal and external customers, and therefore effective and confident communication skills are required to effectively address issues and provide updates.
+ Exceptional attention to detail and accuracy.
+ Familiarity with invoice portals and dispute resolution
+ Assertive communication skills, with the ability to collaborate effectively with a wide range of people to achieve common goals.
+ Comfortable in a fast-paced environment.
+ Ability to work independently in order to resolve complex issues and perform first level escalations
+ Strong organisational and time management skills to ensure prioritisation and timely completion of tasks and efficiency in handling multiple responsibilities simultaneously.
+ Initiative and organisation skills are valuable to ensure the timely completion of a large volume of work
+ Problem-solving and analytical ability.
**Qualifications and experience:**
+ Fluent in English.
+ University or College degree.
+ Proficiency in Microsoft Office software is required (Outlook, Excel, etc.).
+ Previous work experience in a Shared Service Center in a similar role is required
+ Experience with invoice portals
At Thermo Fisher Scientific, each one of our 100,000 extraordinary minds has a unique story to tell. Join us and contribute to our singular mission - enabling our customers to make the world healthier, cleaner and safer.
Thermo Fisher Scientific is an EEO/Affirmative Action Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other legally protected status.
Thermo Fisher Scientific is an EEO/Affirmative Action Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other legally protected status.
Standard (Mon-Fri)
**Environmental Conditions**
Office
**Job Description**
Business Job Title: Finance Representative - E-Billing
Career Band: 02
Career Track: Associate
Position Location: Manila, Philippines
Direct Reports: No
When you are part of Thermo Fisher Scientific, you'll do challenging work, and be part of a team that values performance, quality and innovation. As part of a successful, growing, global organization, you will be encouraged to perform at your best. With revenues of $40 billion and the largest investment in R&D in the industry, we give our people the resources and opportunities to make significant contributions to the world.
**Position Summary** :
The Finance Representative - E-billing will play a key role within the Order-to-Cash (OtC) department, in ensuring seamless invoicing operations, involving monitoring status of e-invoices, and timely rework and resolution of discrepancies.
As part of this role, effective collaboration with external and internal customers, including the Credit and Collections team, Customer Care, and other Thermo Fisher departments, is required, in order to resolve any issues and help drive efficient cash flow management.
**Responsibilities:**
+ Accurately review status of invoices on E-Invoicing portal
+ Monitor submissions for failures and rejections, and take immediate corrective actions
+ Maintain a tracker for all invoices failed and rejected and respective statuses
+ Maintain and update list of customers currently enrolled in E-Invoicing
+ Facilitate newly onboarding customers to E-Invoicing portal (including filling out customer registration forms, getting necessary approvals, coordinating with CashApps for bank details etc)
+ Investigate and resolve issues related to failed/rejected, disputed, or incomplete invoices
+ Communicate assertively with internal teams, and clients, to gather necessary details and documents for invoice corrections
+ Resubmit revised invoices (or upload additional documentation, ie credit memos) within agreed timelines to minimize payment delays
+ Engage with internal and external stakeholders to address issues proactively, and eliminate recurring errors
+ Review invoices for accuracy, ensuring compliance with company policies, client guidelines and SOX requirements
+ Identify gaps and suggest improvements to reduce errors and streamline operations
+ Provide update to management on rework progress and potential significant risk to cash flow
+ Additional tasks may include:
+ Update DTP manuals when required
+ Other additional duties or tasks may be assigned periodically by the Line Manager
**Skills & Qualifications Required**
**Skills:**
+ This position interacts with various levels of internal and external customers, and therefore effective and confident communication skills are required to effectively address issues and provide updates.
+ Exceptional attention to detail and accuracy.
+ Familiarity with invoice portals and dispute resolution
+ Assertive communication skills, with the ability to collaborate effectively with a wide range of people to achieve common goals.
+ Comfortable in a fast-paced environment.
+ Ability to work independently in order to resolve complex issues and perform first level escalations
+ Strong organisational and time management skills to ensure prioritisation and timely completion of tasks and efficiency in handling multiple responsibilities simultaneously.
+ Initiative and organisation skills are valuable to ensure the timely completion of a large volume of work
+ Problem-solving and analytical ability.
**Qualifications and experience:**
+ Fluent in English.
+ University or College degree.
+ Proficiency in Microsoft Office software is required (Outlook, Excel, etc.).
+ Previous work experience in a Shared Service Center in a similar role is required
+ Experience with invoice portals
At Thermo Fisher Scientific, each one of our 100,000 extraordinary minds has a unique story to tell. Join us and contribute to our singular mission - enabling our customers to make the world healthier, cleaner and safer.
Thermo Fisher Scientific is an EEO/Affirmative Action Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other legally protected status.
Thermo Fisher Scientific is an EEO/Affirmative Action Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other legally protected status.
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0
Claims Inspection and Billing Supervisor
₱180,000 - ₱360,000 per year
Abbott
Posted 15 days ago
Job Viewed
Job Description
Responsible for managing a team of Claim Inspectors and Billing Representatives, working to ensure timely and accurate review of claim requirements through an established checklist and efficient billing management focusing on revenue collection.
Manages volume and ensures that set goals are achieved day in and day out and is also responsible for the Team's performance and development.
**JOB RESPONSIBILITIES:**
+ Hiring, co-training, and preparing representatives to handle claim and billing review by utilizing the available tools and following different plan guidelines of the insurance.
+ Preparing reports and analyzing data to assist management as they determine the campaign's goals. Including daily task assignments, task rotation and movement, aged tasks monitoring and rush requests completion.
+ Identifying operational issues, including escalation of critical items to their immediate managers and onshore counterparts; Determining trends and suggesting possible improvements in process and system/tools.
+ Monitoring and evaluating agent performance, providing learning or coaching opportunities, and taking corrective action, if necessary.
+ Ability to adapt to and work with the different tools and systems used to carry out duties and responsibilities; Adapts to and demonstrates the ability to deal with frequent changes in the work environment.
+ Promotes companies' culture by ensuring agents understand and comply with the program's objectives, mission statements, performance standards, and policies; Ensure team compliance to regulations, observes legal and ethical guidelines for safeguarding patient and company confidentiality (HIPAA).
+ Working with other supervisors and management team members to support agents and ensure clients satisfaction.
+ Other Supervisor duties as assigned.
**MINIMUM REQUIREMENTS:**
+ College diploma or equivalent, but more education, especially in management or healthcare, is preferred.
+ Minimum of 2 years of experience in healthcare accounts (preferably Revenue Cycle Management work experience).
+ Customer service, or supervisory experience may be required.
+ Proficiency with technology, especially computers, software applications, and phone systems.
+ Exceptional verbal and written communication skills.
+ Strong understanding of company products, policies, and services.
+ Ability to coach, train, and motivate employees and evaluate their performance.
+ Excellent problem solving, leadership, and customer service skills.
+ Analytical, efficient, and thorough.
+ Ability to remain calm and courteous under pressure and navigate tense situations, especially during busy hours.
**COMPETENCIES:**
+ Fostering Teamwork
+ Commitment to Job Deliverables
+ Decision making
+ Attention to Details
+ Attention to Communication
+ Customer Orientation
+ Analytical Thinking
+ Leadership
+ Trustworthiness and Ethics
+ Problem Solving
+ Technical Expertise
+ Managing Change
+ Managing Performance
+ Adaptability
+ Initiative
+ Interpersonal Skills
+ Thoroughness
+ Self Confidence
+ Stress Management
+ Personal Credibility
+ Flexibility
**COMMUNICATION SKILLS:**
+ Excellent interpersonal skills
+ Detailed & Team Oriented
+ Professional communication & Writing Organization/Time Management Skills
An Equal Opportunity Employer
Abbot welcomes and encourages diversity in our workforce.
We provide reasonable accommodation to qualified individuals with disabilities.
To request accommodation, please call or email
Manages volume and ensures that set goals are achieved day in and day out and is also responsible for the Team's performance and development.
**JOB RESPONSIBILITIES:**
+ Hiring, co-training, and preparing representatives to handle claim and billing review by utilizing the available tools and following different plan guidelines of the insurance.
+ Preparing reports and analyzing data to assist management as they determine the campaign's goals. Including daily task assignments, task rotation and movement, aged tasks monitoring and rush requests completion.
+ Identifying operational issues, including escalation of critical items to their immediate managers and onshore counterparts; Determining trends and suggesting possible improvements in process and system/tools.
+ Monitoring and evaluating agent performance, providing learning or coaching opportunities, and taking corrective action, if necessary.
+ Ability to adapt to and work with the different tools and systems used to carry out duties and responsibilities; Adapts to and demonstrates the ability to deal with frequent changes in the work environment.
+ Promotes companies' culture by ensuring agents understand and comply with the program's objectives, mission statements, performance standards, and policies; Ensure team compliance to regulations, observes legal and ethical guidelines for safeguarding patient and company confidentiality (HIPAA).
+ Working with other supervisors and management team members to support agents and ensure clients satisfaction.
+ Other Supervisor duties as assigned.
**MINIMUM REQUIREMENTS:**
+ College diploma or equivalent, but more education, especially in management or healthcare, is preferred.
+ Minimum of 2 years of experience in healthcare accounts (preferably Revenue Cycle Management work experience).
+ Customer service, or supervisory experience may be required.
+ Proficiency with technology, especially computers, software applications, and phone systems.
+ Exceptional verbal and written communication skills.
+ Strong understanding of company products, policies, and services.
+ Ability to coach, train, and motivate employees and evaluate their performance.
+ Excellent problem solving, leadership, and customer service skills.
+ Analytical, efficient, and thorough.
+ Ability to remain calm and courteous under pressure and navigate tense situations, especially during busy hours.
**COMPETENCIES:**
+ Fostering Teamwork
+ Commitment to Job Deliverables
+ Decision making
+ Attention to Details
+ Attention to Communication
+ Customer Orientation
+ Analytical Thinking
+ Leadership
+ Trustworthiness and Ethics
+ Problem Solving
+ Technical Expertise
+ Managing Change
+ Managing Performance
+ Adaptability
+ Initiative
+ Interpersonal Skills
+ Thoroughness
+ Self Confidence
+ Stress Management
+ Personal Credibility
+ Flexibility
**COMMUNICATION SKILLS:**
+ Excellent interpersonal skills
+ Detailed & Team Oriented
+ Professional communication & Writing Organization/Time Management Skills
An Equal Opportunity Employer
Abbot welcomes and encourages diversity in our workforce.
We provide reasonable accommodation to qualified individuals with disabilities.
To request accommodation, please call or email
Is this job a match or a miss?
Apply Now
1
Senior Finance Representative - E-Billing
₱180,000 - ₱360,000 per year
ThermoFisher Scientific
Posted 13 days ago
Job Viewed
Job Description
**Work Schedule**
Standard (Mon-Fri)
**Environmental Conditions**
Office
**Job Description**
Business Job Title: Senior Finance Representative - E-Billing
Career Band: 03
Career Track: Associate
Position Location: Manila, Philippines
Direct Reports: No
When you are part of Thermo Fisher Scientific, you'll do challenging work, and be part of a team that values performance, quality and innovation. As part of a successful, growing, global organization, you will be encouraged to perform at your best. With revenues of $40 billion and the largest investment in R&D in the industry, we give our people the resources and opportunities to make significant contributions to the world.
**Position Summary** :
The Senior Finance Representative - E-billing will play a key role within the Order-to-Cash (OtC) department, in ensuring seamless invoicing operations, involving monitoring status of e-invoices, and timely rework and resolution of discrepancies.
As part of this role, effective collaboration with external and internal customers, including the Credit and Collections team, Customer Care, and other Thermo Fisher departments, is required, in order to resolve any issues and help drive efficient cash flow management.
**Responsibilities:**
+ Accurately review status of invoices on E-Invoicing portal
+ Monitor submissions for failures and rejections, and take immediate corrective actions
+ Maintain a tracker for all invoices failed and rejected and respective statuses
+ Maintain and update list of customers currently enrolled in E-Invoicing
+ Facilitate newly onboarding customers to E-Invoicing portal (including filling out customer registration forms, getting necessary approvals, coordinating with CashApps for bank details etc)
+ Investigate and resolve issues related to failed/rejected, disputed, or incomplete invoices
+ Communicate assertively with internal teams, and clients, to gather necessary details and documents for invoice corrections
+ Resubmit revised invoices (or upload additional documentation, ie credit memos) within agreed timelines to minimize payment delays
+ Engage with internal and external stakeholders to address issues proactively, and eliminate recurring errors
+ Review invoices for accuracy, ensuring compliance with company policies, client guidelines and SOX requirements
+ Identify gaps and suggest improvements to reduce errors and streamline operations
+ Provide update to management on rework progress and potential significant risk to cash flow
+ Generate reports on portal activities, rejection trends, and resolution metrics for OtC management
+ Additional tasks may include:
+ May assist in the training and mentoring of new employees joining the OtC department
+ Update DTP manuals when required
+ Other additional duties or tasks may be assigned periodically by the Line Manager
**Skills & Qualifications Required**
**Skills:**
+ This position interacts with various levels of internal and external customers, and therefore effective and confident communication skills are required to effectively address issues and provide updates.
+ Exceptional attention to detail and accuracy.
+ Familiarity with invoice portals and dispute resolution
+ Assertive communication skills, with the ability to collaborate effectively with a wide range of people to achieve common goals.
+ Comfortable in a fast-paced environment.
+ Ability to work independently in order to resolve complex issues and perform first level escalations
+ Strong organisational and time management skills to ensure prioritisation and timely completion of tasks and efficiency in handling multiple responsibilities simultaneously.
+ Initiative and organisation skills are valuable to ensure the timely completion of a large volume of work
+ Willingness to train and mentor newcomers
+ Problem-solving and analytical ability.
**Qualifications and experience**
+ Fluent in English.
+ University or College degree.
+ Proficiency in Microsoft Office software is required (Outlook, Excel, etc.).
+ Previous work experience in a Shared Service Center in a similar role is required
+ Experience with invoice portals
At Thermo Fisher Scientific, each one of our 100,000 extraordinary minds has a unique story to tell. Join us and contribute to our singular mission - enabling our customers to make the world healthier, cleaner and safer.
Thermo Fisher Scientific is an EEO/Affirmative Action Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other legally protected status.
Thermo Fisher Scientific is an EEO/Affirmative Action Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other legally protected status.
Standard (Mon-Fri)
**Environmental Conditions**
Office
**Job Description**
Business Job Title: Senior Finance Representative - E-Billing
Career Band: 03
Career Track: Associate
Position Location: Manila, Philippines
Direct Reports: No
When you are part of Thermo Fisher Scientific, you'll do challenging work, and be part of a team that values performance, quality and innovation. As part of a successful, growing, global organization, you will be encouraged to perform at your best. With revenues of $40 billion and the largest investment in R&D in the industry, we give our people the resources and opportunities to make significant contributions to the world.
**Position Summary** :
The Senior Finance Representative - E-billing will play a key role within the Order-to-Cash (OtC) department, in ensuring seamless invoicing operations, involving monitoring status of e-invoices, and timely rework and resolution of discrepancies.
As part of this role, effective collaboration with external and internal customers, including the Credit and Collections team, Customer Care, and other Thermo Fisher departments, is required, in order to resolve any issues and help drive efficient cash flow management.
**Responsibilities:**
+ Accurately review status of invoices on E-Invoicing portal
+ Monitor submissions for failures and rejections, and take immediate corrective actions
+ Maintain a tracker for all invoices failed and rejected and respective statuses
+ Maintain and update list of customers currently enrolled in E-Invoicing
+ Facilitate newly onboarding customers to E-Invoicing portal (including filling out customer registration forms, getting necessary approvals, coordinating with CashApps for bank details etc)
+ Investigate and resolve issues related to failed/rejected, disputed, or incomplete invoices
+ Communicate assertively with internal teams, and clients, to gather necessary details and documents for invoice corrections
+ Resubmit revised invoices (or upload additional documentation, ie credit memos) within agreed timelines to minimize payment delays
+ Engage with internal and external stakeholders to address issues proactively, and eliminate recurring errors
+ Review invoices for accuracy, ensuring compliance with company policies, client guidelines and SOX requirements
+ Identify gaps and suggest improvements to reduce errors and streamline operations
+ Provide update to management on rework progress and potential significant risk to cash flow
+ Generate reports on portal activities, rejection trends, and resolution metrics for OtC management
+ Additional tasks may include:
+ May assist in the training and mentoring of new employees joining the OtC department
+ Update DTP manuals when required
+ Other additional duties or tasks may be assigned periodically by the Line Manager
**Skills & Qualifications Required**
**Skills:**
+ This position interacts with various levels of internal and external customers, and therefore effective and confident communication skills are required to effectively address issues and provide updates.
+ Exceptional attention to detail and accuracy.
+ Familiarity with invoice portals and dispute resolution
+ Assertive communication skills, with the ability to collaborate effectively with a wide range of people to achieve common goals.
+ Comfortable in a fast-paced environment.
+ Ability to work independently in order to resolve complex issues and perform first level escalations
+ Strong organisational and time management skills to ensure prioritisation and timely completion of tasks and efficiency in handling multiple responsibilities simultaneously.
+ Initiative and organisation skills are valuable to ensure the timely completion of a large volume of work
+ Willingness to train and mentor newcomers
+ Problem-solving and analytical ability.
**Qualifications and experience**
+ Fluent in English.
+ University or College degree.
+ Proficiency in Microsoft Office software is required (Outlook, Excel, etc.).
+ Previous work experience in a Shared Service Center in a similar role is required
+ Experience with invoice portals
At Thermo Fisher Scientific, each one of our 100,000 extraordinary minds has a unique story to tell. Join us and contribute to our singular mission - enabling our customers to make the world healthier, cleaner and safer.
Thermo Fisher Scientific is an EEO/Affirmative Action Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other legally protected status.
Thermo Fisher Scientific is an EEO/Affirmative Action Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other legally protected status.
Is this job a match or a miss?
Apply Now
2
Team Leader, E-Billing Team
₱180,000 - ₱360,000 per year
ThermoFisher Scientific
Posted 15 days ago
Job Viewed
Job Description
**Work Schedule**
Standard (Mon-Fri)
**Environmental Conditions**
Office
**Job Description**
Business Job Title: Team Leader, E-Billing team
Career Band: 05
Career Track: Management
Position Location: Manila, Philippines
Number of Direct Reports: max. 8
When you are part of Thermo Fisher Scientific, you'll do challenging work, and be part of a team that values performance, quality and innovation. As part of a successful, growing global organization, you will be encouraged to perform at your best. With revenues of $40 billion and the largest investment in R&D in the industry, we give our people the resources and opportunities to make significant contributions to the world.
**Position Summary** :
As a Team Leader of the E-Billing team, your role will involve overseeing the operations and performance of the team. The primary objective is to achieve all E-Billing targets, including rejections rework, minimizing disputed invoices, and reducing cash flow impact of undelivered invoices while ensuring adherence to Service level agreements (SLAs) on E-Invoices failures/rejections handling. Additionally, you will be expected to meet the company's targets for effective team management and engagement.
The role would suit a candidate with excellent rapport building ability, strong verbal and written communication skills, strong people management and leadership. Skills. Experience in E-Invoicing portal and passion to achieve critical metrics are crucial to fully grasp the complexity of the role.
**Responsibilities:**
+ Responsible for performance management and development of the team through regular 1-1s and portfolio reviews
+ Responsible for achieving direct team's target by daily management of Key Performance Indicators.
+ Monitor submissions for failures and rejections, and take immediate corrective actions
+ Lead the e-invoicing dispute management process for rejected invoices to ensure a timely action on disputed documents.
+ Collaborate closely with Customer Service managers and IT teams to drive resolution of e-billing issues.
+ Provide support in identifying key triggers for E-invoices failures by analyzing systems and customers' set up.
+ Communicate assertively with internal teams, and clients, to gather necessary details and documents for invoice corrections
+ Oversee the resubmission of corrected documents to customers.
+ Collaborate effectively with Internal and External Audit teams to facilitate testing procedures.
+ Drive a culture of continuous process improvements with the goal of creating lean processes and standardization
+ Undertake other projects and responsibilities as assigned.
+ Ensure the performance of all tasks is carried out in line with company policies, internal controls and Sarbanes-Oxley requirements.
+ Comply with equal employment opportunity laws, regulations and company policies related to discrimination in hiring, performance managing, promotion and compensation, including sexual harassment.
**Skills & Qualifications Required:**
**Skills:**
+ Strong leadership skills, ability to inspire and motivate team members, set clear expectations, and provide guidance and support.
+ Effective communication skills are critical in order to convey expectations, provide feedback, and lead successful negotiations.
+ Strong problem-solving skills to handle complex situations, identify root causes, and develop effective solutions.
+ Analytical skills, able to interpret invoices data, reports, and customer information to make informed decisions and accurate forecast of KPIs.
+ Excellent organizational skills: being able to prioritize tasks, manage multiple projects simultaneously, and meet deadlines.
+ Working collaboratively with other departments, such as Sales and Customer Service, to improve E-Invoices delivery and cash flow.
+ Flexibility and adaptability to changing business needs and priorities.
+ Excellent attention to detail to ensure accuracy in credit assessments, documentation, and reporting.
+ Knowledge of regulations: Staying up to date with laws and regulations related to e-invoicing.
+ Solid understanding of basic and advanced accounting principles.
**Qualifications and Experience:**
+ Proficient in English.
+ University or College degree in Finance, Accounting, Business, or related field is required and an advantage.
+ Previous experience in leading an operational team in accounts receivable or customer service function dealing with Governmental as well as Commercial customers is preferred
+ Excellent digital literacy and knowledge of the Microsoft Office software is required (Outlook, Excel, PowerPoint, etc.)
At Thermo Fisher Scientific, each one of our 100,000 extraordinary minds has a unique story to tell. Join us and contribute to our singular mission - enabling our customers to make the world healthier, cleaner and safer.
Thermo Fisher Scientific is an EEO/Affirmative Action Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other legally protected status.
Thermo Fisher Scientific is an EEO/Affirmative Action Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other legally protected status.
Standard (Mon-Fri)
**Environmental Conditions**
Office
**Job Description**
Business Job Title: Team Leader, E-Billing team
Career Band: 05
Career Track: Management
Position Location: Manila, Philippines
Number of Direct Reports: max. 8
When you are part of Thermo Fisher Scientific, you'll do challenging work, and be part of a team that values performance, quality and innovation. As part of a successful, growing global organization, you will be encouraged to perform at your best. With revenues of $40 billion and the largest investment in R&D in the industry, we give our people the resources and opportunities to make significant contributions to the world.
**Position Summary** :
As a Team Leader of the E-Billing team, your role will involve overseeing the operations and performance of the team. The primary objective is to achieve all E-Billing targets, including rejections rework, minimizing disputed invoices, and reducing cash flow impact of undelivered invoices while ensuring adherence to Service level agreements (SLAs) on E-Invoices failures/rejections handling. Additionally, you will be expected to meet the company's targets for effective team management and engagement.
The role would suit a candidate with excellent rapport building ability, strong verbal and written communication skills, strong people management and leadership. Skills. Experience in E-Invoicing portal and passion to achieve critical metrics are crucial to fully grasp the complexity of the role.
**Responsibilities:**
+ Responsible for performance management and development of the team through regular 1-1s and portfolio reviews
+ Responsible for achieving direct team's target by daily management of Key Performance Indicators.
+ Monitor submissions for failures and rejections, and take immediate corrective actions
+ Lead the e-invoicing dispute management process for rejected invoices to ensure a timely action on disputed documents.
+ Collaborate closely with Customer Service managers and IT teams to drive resolution of e-billing issues.
+ Provide support in identifying key triggers for E-invoices failures by analyzing systems and customers' set up.
+ Communicate assertively with internal teams, and clients, to gather necessary details and documents for invoice corrections
+ Oversee the resubmission of corrected documents to customers.
+ Collaborate effectively with Internal and External Audit teams to facilitate testing procedures.
+ Drive a culture of continuous process improvements with the goal of creating lean processes and standardization
+ Undertake other projects and responsibilities as assigned.
+ Ensure the performance of all tasks is carried out in line with company policies, internal controls and Sarbanes-Oxley requirements.
+ Comply with equal employment opportunity laws, regulations and company policies related to discrimination in hiring, performance managing, promotion and compensation, including sexual harassment.
**Skills & Qualifications Required:**
**Skills:**
+ Strong leadership skills, ability to inspire and motivate team members, set clear expectations, and provide guidance and support.
+ Effective communication skills are critical in order to convey expectations, provide feedback, and lead successful negotiations.
+ Strong problem-solving skills to handle complex situations, identify root causes, and develop effective solutions.
+ Analytical skills, able to interpret invoices data, reports, and customer information to make informed decisions and accurate forecast of KPIs.
+ Excellent organizational skills: being able to prioritize tasks, manage multiple projects simultaneously, and meet deadlines.
+ Working collaboratively with other departments, such as Sales and Customer Service, to improve E-Invoices delivery and cash flow.
+ Flexibility and adaptability to changing business needs and priorities.
+ Excellent attention to detail to ensure accuracy in credit assessments, documentation, and reporting.
+ Knowledge of regulations: Staying up to date with laws and regulations related to e-invoicing.
+ Solid understanding of basic and advanced accounting principles.
**Qualifications and Experience:**
+ Proficient in English.
+ University or College degree in Finance, Accounting, Business, or related field is required and an advantage.
+ Previous experience in leading an operational team in accounts receivable or customer service function dealing with Governmental as well as Commercial customers is preferred
+ Excellent digital literacy and knowledge of the Microsoft Office software is required (Outlook, Excel, PowerPoint, etc.)
At Thermo Fisher Scientific, each one of our 100,000 extraordinary minds has a unique story to tell. Join us and contribute to our singular mission - enabling our customers to make the world healthier, cleaner and safer.
Thermo Fisher Scientific is an EEO/Affirmative Action Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other legally protected status.
Thermo Fisher Scientific is an EEO/Affirmative Action Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other legally protected status.
Is this job a match or a miss?
Apply Now
3
Healthcare Billing Support - Davao City
₱180,000 - ₱360,000 per year
UnitedHealth Group
Posted 15 days ago
Job Viewed
Job Description
**Requisition number:**
**Job category:** Healthcare Delivery, Patient Services
Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together.
We are supporting Patient Access - Front End RCM but blended component coordinating with insurance/provider coordination, research and validation.
**Primary Responsibilities:**
+ Patient registration
+ Insurance and benefit discovery and/or verification
+ Authorization requests, status and coordination
+ Medical necessity checks
+ Comply with the terms and conditions of the employment contract, company policies and procedures, and any and all directives (such as, but not limited to, transfer and/or re-assignment to different work locations, change in teams and/or work shifts, policies in regards to flexibility of work benefits and/or work environment, alternative work arrangements, and other decisions that may arise due to the changing business environment). The Company may adopt, vary or rescind these policies and directives in its absolute discretion and without any limitation (implied or otherwise) on its ability to do so
**Required Qualifications:**
+ High school education or equivalent experience
+ 6+ months of BPO Healthcare Experience
_At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission._
_Optum is a drug-free workplace. © 2026 Optum Global Solutions (Philippines) Inc. All rights reserved._
**Job category:** Healthcare Delivery, Patient Services
Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together.
We are supporting Patient Access - Front End RCM but blended component coordinating with insurance/provider coordination, research and validation.
**Primary Responsibilities:**
+ Patient registration
+ Insurance and benefit discovery and/or verification
+ Authorization requests, status and coordination
+ Medical necessity checks
+ Comply with the terms and conditions of the employment contract, company policies and procedures, and any and all directives (such as, but not limited to, transfer and/or re-assignment to different work locations, change in teams and/or work shifts, policies in regards to flexibility of work benefits and/or work environment, alternative work arrangements, and other decisions that may arise due to the changing business environment). The Company may adopt, vary or rescind these policies and directives in its absolute discretion and without any limitation (implied or otherwise) on its ability to do so
**Required Qualifications:**
+ High school education or equivalent experience
+ 6+ months of BPO Healthcare Experience
_At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission._
_Optum is a drug-free workplace. © 2026 Optum Global Solutions (Philippines) Inc. All rights reserved._
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4
Job Description
**Introduction**
A career in IBM Consulting is built on long-term client relationships and close collaboration worldwide. You'll work with leading companies across industries, helping them shape their hybrid cloud and AI journeys. With support from our strategic partners, robust IBM technology, and Red Hat, you'll have the tools to drive meaningful change and accelerate client impact. At IBM Consulting, curiosity fuels success. You'll be encouraged to challenge the norm, explore new ideas, and create innovative solutions that deliver real results. Our culture of growth and empathy focuses on your long-term career development while valuing your unique skills and experiences.
**Your role and responsibilities**
As Collections Analyst, you are responsible for handling OTC transactional tasks in the area of customer masterdata and credit management, billing and invoicing, document validation, order processing, cash application, cash collection and dispute management according to agreed procedures, process maps and Desk Top Procedures or other guidelines agreed with the client. You must establish and/ or maintain good relationship with client personnel, ensure that daily activities are fulfilled according to the timetable, procedures and business goals as agreed with Team Leader and deliver services as necessary to meet the SLAs and OLAs requirements from the area of your responsibility.
Your Roles and Responsibilities
Environment
Ability to cope with different situations, different requirements, uncertainty and stress; ability to modify goals and directions when needed.
Problem solving
Accurately accumulating information and its analysis; forecasting potential problems and planning; allowing for alternative, creative solutions and identifying most reasonable solutions.
Communication
Clear and concise in oral and written communication; attentive listening focused on understanding; adjusting the style of speech to the situation and to the audience; understanding and making use of accessible communication tools.
Effective cooperation with different units and teams inside and outside IBM; mutually respective and appreciating differences; building and strengthening relations; finding solutions favorable for both sides.
Impact
Striving for ambitious goals and continuously seeking better results by overcoming challenges along the way and proactively expanding knowledge.
Taking ownership by identifying needs, making informed decisions, and assuming responsibility for tasks and outcomes.
Per Process:
1. Order Management:
a. Enter and process customer orders in the system.
b. Verify order details for accuracy (pricing, discounts, contract terms). Ensure all orders are reviewed and processed within agreed timeframes, agreed credit
limits and basing on full information required.
c. Coordinate with internal teams to ensure timely fulfillment.
d. Ensure incorrect orders (i.e., incorrect payment terms) placed in the system are
highlighted to the client for revalidation.
2. Invoicing and Billing:
a. Assist in generating invoices based on completed orders.
b. Verify invoice accuracy and resolve basic discrepancies.
c. Ensure timely and accurate delivery of invoices to customers.
3. Credit, Collections, Disputes and Deductions:
a. Monitor assigned client portfolio and follow up with customers for overdue invoices.
b. Assist in resolving disputes or payment issues.
c. Maintain records of customer transactions and payment status
d. Adherence to the OTC Collections process within policy, with specific reference to
prompt collection and escalation actions.
e. Achieve collections targets as defined by Team Leader, Manager and contractual SLAs
or OLAs (CPI, KPI, GPI etc.).
f. Assist in reviewing customer credit limits and payment terms.
g. Flag potential credit risks to team lead or manager for issue resolution.
h. Maintain records of credit approvals and adjustments.
**Required technical and professional expertise**
1. Graduate of BS Accountancy, Finance, Business, Economics, or other related management degrees with 1- 2 years of Experience in Order to Cash (O2C) with basic accounting knowledge and understanding of various accounting principles.
2. Good understanding or working knowledge of general finance and various finance concepts and principles.
3. Applied knowledge and understanding on Customer Masterdata Management, Order and Credit Management, Billing and Invoicing, Collections and Disputes, Deductions and Cash Application.
4. Good knowledge and hands on experience in any related Accounting Software: SAP, Oracle, SalesForce or any large-scale ERP system is an advantage.
5. Experience in participating and collaborating in team meetings to gather/share information
6. Ability to achieve individual and Business metrics
7. Demonstrated experience in meeting all baseline and project goals for accuracy and timeliness.
8.Intermediate knowledge and skills in MS Excel
9. Excellent written, oral and interpersonal communication skills
10. At least a year of accumulated experience in collection preferably, business to business collections (B2B).
11. At least a year of accumulated experience in collections support (voice support) is required.
12. At least a year of accumulated experience in collections support (voice support) is required.
13. At least a year of accumulated experience in disputes management is required.
14. Ability to work independently in a fast - paced, dynamic setting while maintaining accuracy and delivering against deadlines.
IBM is committed to creating a diverse environment and is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, caste, genetics, pregnancy, disability, neurodivergence, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.
A career in IBM Consulting is built on long-term client relationships and close collaboration worldwide. You'll work with leading companies across industries, helping them shape their hybrid cloud and AI journeys. With support from our strategic partners, robust IBM technology, and Red Hat, you'll have the tools to drive meaningful change and accelerate client impact. At IBM Consulting, curiosity fuels success. You'll be encouraged to challenge the norm, explore new ideas, and create innovative solutions that deliver real results. Our culture of growth and empathy focuses on your long-term career development while valuing your unique skills and experiences.
**Your role and responsibilities**
As Collections Analyst, you are responsible for handling OTC transactional tasks in the area of customer masterdata and credit management, billing and invoicing, document validation, order processing, cash application, cash collection and dispute management according to agreed procedures, process maps and Desk Top Procedures or other guidelines agreed with the client. You must establish and/ or maintain good relationship with client personnel, ensure that daily activities are fulfilled according to the timetable, procedures and business goals as agreed with Team Leader and deliver services as necessary to meet the SLAs and OLAs requirements from the area of your responsibility.
Your Roles and Responsibilities
Environment
Ability to cope with different situations, different requirements, uncertainty and stress; ability to modify goals and directions when needed.
Problem solving
Accurately accumulating information and its analysis; forecasting potential problems and planning; allowing for alternative, creative solutions and identifying most reasonable solutions.
Communication
Clear and concise in oral and written communication; attentive listening focused on understanding; adjusting the style of speech to the situation and to the audience; understanding and making use of accessible communication tools.
Effective cooperation with different units and teams inside and outside IBM; mutually respective and appreciating differences; building and strengthening relations; finding solutions favorable for both sides.
Impact
Striving for ambitious goals and continuously seeking better results by overcoming challenges along the way and proactively expanding knowledge.
Taking ownership by identifying needs, making informed decisions, and assuming responsibility for tasks and outcomes.
Per Process:
1. Order Management:
a. Enter and process customer orders in the system.
b. Verify order details for accuracy (pricing, discounts, contract terms). Ensure all orders are reviewed and processed within agreed timeframes, agreed credit
limits and basing on full information required.
c. Coordinate with internal teams to ensure timely fulfillment.
d. Ensure incorrect orders (i.e., incorrect payment terms) placed in the system are
highlighted to the client for revalidation.
2. Invoicing and Billing:
a. Assist in generating invoices based on completed orders.
b. Verify invoice accuracy and resolve basic discrepancies.
c. Ensure timely and accurate delivery of invoices to customers.
3. Credit, Collections, Disputes and Deductions:
a. Monitor assigned client portfolio and follow up with customers for overdue invoices.
b. Assist in resolving disputes or payment issues.
c. Maintain records of customer transactions and payment status
d. Adherence to the OTC Collections process within policy, with specific reference to
prompt collection and escalation actions.
e. Achieve collections targets as defined by Team Leader, Manager and contractual SLAs
or OLAs (CPI, KPI, GPI etc.).
f. Assist in reviewing customer credit limits and payment terms.
g. Flag potential credit risks to team lead or manager for issue resolution.
h. Maintain records of credit approvals and adjustments.
**Required technical and professional expertise**
1. Graduate of BS Accountancy, Finance, Business, Economics, or other related management degrees with 1- 2 years of Experience in Order to Cash (O2C) with basic accounting knowledge and understanding of various accounting principles.
2. Good understanding or working knowledge of general finance and various finance concepts and principles.
3. Applied knowledge and understanding on Customer Masterdata Management, Order and Credit Management, Billing and Invoicing, Collections and Disputes, Deductions and Cash Application.
4. Good knowledge and hands on experience in any related Accounting Software: SAP, Oracle, SalesForce or any large-scale ERP system is an advantage.
5. Experience in participating and collaborating in team meetings to gather/share information
6. Ability to achieve individual and Business metrics
7. Demonstrated experience in meeting all baseline and project goals for accuracy and timeliness.
8.Intermediate knowledge and skills in MS Excel
9. Excellent written, oral and interpersonal communication skills
10. At least a year of accumulated experience in collection preferably, business to business collections (B2B).
11. At least a year of accumulated experience in collections support (voice support) is required.
12. At least a year of accumulated experience in collections support (voice support) is required.
13. At least a year of accumulated experience in disputes management is required.
14. Ability to work independently in a fast - paced, dynamic setting while maintaining accuracy and delivering against deadlines.
IBM is committed to creating a diverse environment and is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, caste, genetics, pregnancy, disability, neurodivergence, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.
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Apply Now
5
Charge Capture Manager (Coding/Billing) - HealthCare
Posted 15 days ago
Job Viewed
Job Description
Description
The Finance Operations organization works with every part of Amazon to provide operations accounting and operations excellence services with the highest level of controller-ship at the lowest cost to the company. We provide the backbone systems and operational processes which completely, accurately, and validly pay Amazon's suppliers, invoice our customers and report financial results. Amazon is quickly building the Finance Operations capabilities in the healthcare industry by creating the Healthcare Finance Operations Services.
As part of the Healthcare Finance Operations Services team, you will find yourself working with exceptionally talented people committed to driving financial improvement, scalability, and process excellence. To support the growth of Amazon Healthcare, this candidate must possess a strong passion for accountability, setting high standards, raising the bar, and driving results through constant focus on improving existing and future state operations, systems, and processes in collaboration with Management.
As the Healthcare Finance Charge Capture Manager, you will have oversight of the people, process, and technology functions for medical revenue cycle operations including, but not limited to, coding, billing, claims management and AR management.
The ideal candidate will have prior leadership experience in Revenue Cycle Management - Charge Capture. You are experienced in ensuring compliance with applicable regulations and developing mechanisms for operational adherence to these policies.
This is both a strategic and a hands-on role that requires strong leadership skills, a high degree of organization, strong written and verbal communication, and a passion for collaboration in the design of data driven programs that optimize reimbursement and revenue and with a focus on the shared services functions. The Manager will have a deep knowledge of the healthcare industry, or a willingness to learn.
Key job responsibilities
- Lead a team responsible for accurate, timely charge entry, coding edit resolution, billing edit resolution, recode requests, and claim submission.
- Maintain KPIs, accuracy targets, and daily production goals across charge capture, coding, and billing edit workflows.
- Oversee coding edits that require diagnosis, procedure, modifier, provider, or documentation review before claims can move forward.
- Manage billing edits, including local edit errors and system edits requiring claim correction prior to submission.
- Review and route recode requests to ensure coding corrections are completed accurately, supported by documentation, and processed within expected turnaround times.
- Manage missing encounter workqueues by identifying checked-out appointments with no corresponding billing ticket.
- Manage orphaned order workqueues by resolving fulfilled orders with no associated billing ticket.
- Troubleshoot routine system issues, identify root causes, and escalate recurring or complex issues to the appropriate support teams.
Basic Qualifications
- Bachelor's degree in Healthcare, Business Administration, Finance, or a related field.
- Minimum of 3 years of progressively responsible Revenue Cycle Management experience, with strong working knowledge of charge capture operations.
- Strong financial management skills, including data analysis for operations, auditing, forecasting, staffing, and financial reporting.
- Basic understanding of accounting principles and their application to revenue cycle operations.
- Experience leading cross-functional discussions and working with matrixed stakeholders to achieve shared business goals.
- Excellent executive-level written, verbal, and presentation communication skills.
- Proven track record of taking ownership, driving process improvements, and delivering measurable operational results.ownership and driving results. - Strong bias for action and be able to work iteratively. - Possesses an exceptional eye for detail and process improvement.
Preferred Qualifications
- Experience with multi-state, federal, and jurisdictional payer requirements, reimbursement rules, and revenue cycle regulations.
- Project management experience, including planning, execution, stakeholder coordination, and delivery tracking.
- Experience managing global processes across multiple regions, teams, and time zones.
- Strong analytical skills with the ability to make sound, timely decisions under pressure.
- Strong critical thinking skills, with the ability to challenge current processes and identify process improvement opportunities.
- Working knowledge of HIPAA guidelines and healthcare compliance requirements.
- Active coding, billing, or healthcare information credential, such as CPC, CCS, and/or CPB.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
The Finance Operations organization works with every part of Amazon to provide operations accounting and operations excellence services with the highest level of controller-ship at the lowest cost to the company. We provide the backbone systems and operational processes which completely, accurately, and validly pay Amazon's suppliers, invoice our customers and report financial results. Amazon is quickly building the Finance Operations capabilities in the healthcare industry by creating the Healthcare Finance Operations Services.
As part of the Healthcare Finance Operations Services team, you will find yourself working with exceptionally talented people committed to driving financial improvement, scalability, and process excellence. To support the growth of Amazon Healthcare, this candidate must possess a strong passion for accountability, setting high standards, raising the bar, and driving results through constant focus on improving existing and future state operations, systems, and processes in collaboration with Management.
As the Healthcare Finance Charge Capture Manager, you will have oversight of the people, process, and technology functions for medical revenue cycle operations including, but not limited to, coding, billing, claims management and AR management.
The ideal candidate will have prior leadership experience in Revenue Cycle Management - Charge Capture. You are experienced in ensuring compliance with applicable regulations and developing mechanisms for operational adherence to these policies.
This is both a strategic and a hands-on role that requires strong leadership skills, a high degree of organization, strong written and verbal communication, and a passion for collaboration in the design of data driven programs that optimize reimbursement and revenue and with a focus on the shared services functions. The Manager will have a deep knowledge of the healthcare industry, or a willingness to learn.
Key job responsibilities
- Lead a team responsible for accurate, timely charge entry, coding edit resolution, billing edit resolution, recode requests, and claim submission.
- Maintain KPIs, accuracy targets, and daily production goals across charge capture, coding, and billing edit workflows.
- Oversee coding edits that require diagnosis, procedure, modifier, provider, or documentation review before claims can move forward.
- Manage billing edits, including local edit errors and system edits requiring claim correction prior to submission.
- Review and route recode requests to ensure coding corrections are completed accurately, supported by documentation, and processed within expected turnaround times.
- Manage missing encounter workqueues by identifying checked-out appointments with no corresponding billing ticket.
- Manage orphaned order workqueues by resolving fulfilled orders with no associated billing ticket.
- Troubleshoot routine system issues, identify root causes, and escalate recurring or complex issues to the appropriate support teams.
Basic Qualifications
- Bachelor's degree in Healthcare, Business Administration, Finance, or a related field.
- Minimum of 3 years of progressively responsible Revenue Cycle Management experience, with strong working knowledge of charge capture operations.
- Strong financial management skills, including data analysis for operations, auditing, forecasting, staffing, and financial reporting.
- Basic understanding of accounting principles and their application to revenue cycle operations.
- Experience leading cross-functional discussions and working with matrixed stakeholders to achieve shared business goals.
- Excellent executive-level written, verbal, and presentation communication skills.
- Proven track record of taking ownership, driving process improvements, and delivering measurable operational results.ownership and driving results. - Strong bias for action and be able to work iteratively. - Possesses an exceptional eye for detail and process improvement.
Preferred Qualifications
- Experience with multi-state, federal, and jurisdictional payer requirements, reimbursement rules, and revenue cycle regulations.
- Project management experience, including planning, execution, stakeholder coordination, and delivery tracking.
- Experience managing global processes across multiple regions, teams, and time zones.
- Strong analytical skills with the ability to make sound, timely decisions under pressure.
- Strong critical thinking skills, with the ability to challenge current processes and identify process improvement opportunities.
- Working knowledge of HIPAA guidelines and healthcare compliance requirements.
- Active coding, billing, or healthcare information credential, such as CPC, CCS, and/or CPB.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
Is this job a match or a miss?
Apply Now
6
Healthcare Collection Representative, Alabang
₱180,000 - ₱360,000 per year
UnitedHealth Group
Posted 15 days ago
Job Viewed
Job Description
**Requisition number:**
**Job category:** Billing
Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start **Caring. Connecting. Growing together.**
It takes a special person to be effective in stressful situations. In fact, it takes a gifted, diplomatic and persistent person who can see past the challenge to a successful outcome. If that's you, get with us because this role at UnitedHealth Group is all about special. You'll consult directly with our customers who have outstanding medical bills to identify reasons for late payments and set up payment plans that are mutually agreeable. It's an important role and it will take all of your skills. Join us and discover the exceptional training, support and opportunities to grow that you'd expect from a Fortune 3 leader.
**Primary Responsibilities:**
+ Perform research on various computer systems and document customer information regarding current status, payment expectations, notes of conversations and other relevant information
+ Use mail, email and phones to contact customers to discuss, negotiate payment and resolve outstanding medical bill accounts and balances
+ Obtain agreement on potential balance payoff and/or payment terms within stated level of authority and guideline limits
+ Prepare and submits reports to internal management on status of outstanding medical bills and proposed/planned payment settlement details
+ Comply with the terms and conditions of the employment contract, company policies and procedures, and any and all directives (such as, but not limited to, transfer and/or re-assignment to different work locations, change in teams and/or work shifts, policies in regard to flexibility of work benefits and/or work environment, alternative work arrangements, and other decisions that may arise due to the changing business environment). The Company may adopt, vary or rescind these policies and directives in its absolute discretion and without any limitation (implied or otherwise) on its ability to do so
This is a challenging role that requires providing best in class service to our customers during their times of difficulty. It's a fast paced environment that requires focus and ability to multi-task throughout the day. This is a 40 hour, full time role working flexible shifts, sometimes including evenings or Saturdays. We require our employees to be flexible enough to work any shift, any day of the week during those hours.
**Required Qualifications:**
+ An education level of at least SHS or college undergrad for 2 years
+ 12+ months solid background on medical billing/ AR Collections
+ Experience working on Provider side (hospital side)
+ Familiar with UB Claims and has knowledge in UB04 forms
+ Background in calling insurance (Payer) to verify claim status and payment dispute
+ Proficiency with Windows PC applications, which includes the ability to navigate multiple programs and learn new and complex computer system applications
+ Ability to multi-task and to understand multiple products and multiple levels of benefits within each product
_At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone - of every race, gender, sexuality, age, location and income - deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission._
_Optum is a drug-free workplace. © 2026 Optum Global Solutions (Philippines) Inc. All rights reserved._
**Job category:** Billing
Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start **Caring. Connecting. Growing together.**
It takes a special person to be effective in stressful situations. In fact, it takes a gifted, diplomatic and persistent person who can see past the challenge to a successful outcome. If that's you, get with us because this role at UnitedHealth Group is all about special. You'll consult directly with our customers who have outstanding medical bills to identify reasons for late payments and set up payment plans that are mutually agreeable. It's an important role and it will take all of your skills. Join us and discover the exceptional training, support and opportunities to grow that you'd expect from a Fortune 3 leader.
**Primary Responsibilities:**
+ Perform research on various computer systems and document customer information regarding current status, payment expectations, notes of conversations and other relevant information
+ Use mail, email and phones to contact customers to discuss, negotiate payment and resolve outstanding medical bill accounts and balances
+ Obtain agreement on potential balance payoff and/or payment terms within stated level of authority and guideline limits
+ Prepare and submits reports to internal management on status of outstanding medical bills and proposed/planned payment settlement details
+ Comply with the terms and conditions of the employment contract, company policies and procedures, and any and all directives (such as, but not limited to, transfer and/or re-assignment to different work locations, change in teams and/or work shifts, policies in regard to flexibility of work benefits and/or work environment, alternative work arrangements, and other decisions that may arise due to the changing business environment). The Company may adopt, vary or rescind these policies and directives in its absolute discretion and without any limitation (implied or otherwise) on its ability to do so
This is a challenging role that requires providing best in class service to our customers during their times of difficulty. It's a fast paced environment that requires focus and ability to multi-task throughout the day. This is a 40 hour, full time role working flexible shifts, sometimes including evenings or Saturdays. We require our employees to be flexible enough to work any shift, any day of the week during those hours.
**Required Qualifications:**
+ An education level of at least SHS or college undergrad for 2 years
+ 12+ months solid background on medical billing/ AR Collections
+ Experience working on Provider side (hospital side)
+ Familiar with UB Claims and has knowledge in UB04 forms
+ Background in calling insurance (Payer) to verify claim status and payment dispute
+ Proficiency with Windows PC applications, which includes the ability to navigate multiple programs and learn new and complex computer system applications
+ Ability to multi-task and to understand multiple products and multiple levels of benefits within each product
_At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone - of every race, gender, sexuality, age, location and income - deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission._
_Optum is a drug-free workplace. © 2026 Optum Global Solutions (Philippines) Inc. All rights reserved._
Is this job a match or a miss?
Apply Now
7
Healthcare Collection Representative - Makati
Posted 15 days ago
Job Viewed
Job Description
**Requisition number:**
**Job category:** Billing
Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start **Caring. Connecting. Growing together.**
It takes a special person to be effective in stressful situations. In fact, it takes a gifted, diplomatic and persistent person who can see past the challenge to a successful outcome. If that's you, get with us because this role at UnitedHealth Group is all about special. You'll consult directly with our customers who have outstanding medical bills to identify reasons for late payments and set up payment plans that are mutually agreeable. It's an important role and it will take all of your skills. Join us and discover the exceptional training, support and opportunities to grow that you'd expect from a Fortune 3 leader.
**Primary Responsibilities:**
+ Perform research on various computer systems and document customer information regarding current status, payment expectations, notes of conversations and other relevant information
+ Use mail, email and phones to contact customers to discuss, negotiate payment and resolve outstanding medical bill accounts and balances
+ Obtain agreement on potential balance payoff and/or payment terms within stated level of authority and guideline limits
+ Prepare and submits reports to internal management on status of outstanding medical bills and proposed/planned payment settlement details
+ Comply with the terms and conditions of the employment contract, company policies and procedures, and any and all directives (such as, but not limited to, transfer and/or re-assignment to different work locations, change in teams and/or work shifts, policies in regard to flexibility of work benefits and/or work environment, alternative work arrangements, and other decisions that may arise due to the changing business environment). The Company may adopt, vary or rescind these policies and directives in its absolute discretion and without any limitation (implied or otherwise) on its ability to do so
This is a challenging role that requires providing best in class service to our customers during their times of difficulty. It's a fast paced environment that requires focus and ability to multi-task throughout the day. This is a 40 hour, full time role working flexible shifts, sometimes including evenings or Saturdays. We require our employees to be flexible enough to work any shift, any day of the week during those hours.
**Required Qualifications:**
+ An education level of at least SHS or college undergrad for 2 years
+ 12+ months solid background on medical billing/ AR Collections
+ Experience working on Provider side (hospital side)
+ Familiar with UB Claims and has knowledge in UB04 forms
+ Background in calling insurance (Payer) to verify claim status and payment dispute
+ Proficiency with Windows PC applications, which includes the ability to navigate multiple programs and learn new and complex computer system applications
+ Ability to multi-task and to understand multiple products and multiple levels of benefits within each product
_At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone - of every race, gender, sexuality, age, location and income - deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission._
_Optum is a drug-free workplace. © 2026 Optum Global Solutions (Philippines) Inc. All rights reserved._
**Job category:** Billing
Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start **Caring. Connecting. Growing together.**
It takes a special person to be effective in stressful situations. In fact, it takes a gifted, diplomatic and persistent person who can see past the challenge to a successful outcome. If that's you, get with us because this role at UnitedHealth Group is all about special. You'll consult directly with our customers who have outstanding medical bills to identify reasons for late payments and set up payment plans that are mutually agreeable. It's an important role and it will take all of your skills. Join us and discover the exceptional training, support and opportunities to grow that you'd expect from a Fortune 3 leader.
**Primary Responsibilities:**
+ Perform research on various computer systems and document customer information regarding current status, payment expectations, notes of conversations and other relevant information
+ Use mail, email and phones to contact customers to discuss, negotiate payment and resolve outstanding medical bill accounts and balances
+ Obtain agreement on potential balance payoff and/or payment terms within stated level of authority and guideline limits
+ Prepare and submits reports to internal management on status of outstanding medical bills and proposed/planned payment settlement details
+ Comply with the terms and conditions of the employment contract, company policies and procedures, and any and all directives (such as, but not limited to, transfer and/or re-assignment to different work locations, change in teams and/or work shifts, policies in regard to flexibility of work benefits and/or work environment, alternative work arrangements, and other decisions that may arise due to the changing business environment). The Company may adopt, vary or rescind these policies and directives in its absolute discretion and without any limitation (implied or otherwise) on its ability to do so
This is a challenging role that requires providing best in class service to our customers during their times of difficulty. It's a fast paced environment that requires focus and ability to multi-task throughout the day. This is a 40 hour, full time role working flexible shifts, sometimes including evenings or Saturdays. We require our employees to be flexible enough to work any shift, any day of the week during those hours.
**Required Qualifications:**
+ An education level of at least SHS or college undergrad for 2 years
+ 12+ months solid background on medical billing/ AR Collections
+ Experience working on Provider side (hospital side)
+ Familiar with UB Claims and has knowledge in UB04 forms
+ Background in calling insurance (Payer) to verify claim status and payment dispute
+ Proficiency with Windows PC applications, which includes the ability to navigate multiple programs and learn new and complex computer system applications
+ Ability to multi-task and to understand multiple products and multiple levels of benefits within each product
_At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone - of every race, gender, sexuality, age, location and income - deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission._
_Optum is a drug-free workplace. © 2026 Optum Global Solutions (Philippines) Inc. All rights reserved._
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8
Healthcare Collection Representative, Quezon City
Posted 15 days ago
Job Viewed
Job Description
**Requisition number:**
**Job category:** Billing
Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start **Caring. Connecting. Growing together.**
It takes a special person to be effective in stressful situations. In fact, it takes a gifted, diplomatic and persistent person who can see past the challenge to a successful outcome. If that's you, get with us because this role at UnitedHealth Group is all about special. You'll consult directly with our customers who have outstanding medical bills to identify reasons for late payments and set up payment plans that are mutually agreeable. It's an important role and it will take all of your skills. Join us and discover the exceptional training, support and opportunities to grow that you'd expect from a Fortune 3 leader.
**Primary Responsibilities:**
+ Perform research on various computer systems and document customer information regarding current status, payment expectations, notes of conversations and other relevant information
+ Use mail, email and phones to contact customers to discuss, negotiate payment and resolve outstanding medical bill accounts and balances
+ Obtain agreement on potential balance payoff and/or payment terms within stated level of authority and guideline limits
+ Prepare and submits reports to internal management on status of outstanding medical bills and proposed/planned payment settlement details
+ Comply with the terms and conditions of the employment contract, company policies and procedures, and any and all directives (such as, but not limited to, transfer and/or re-assignment to different work locations, change in teams and/or work shifts, policies in regard to flexibility of work benefits and/or work environment, alternative work arrangements, and other decisions that may arise due to the changing business environment). The Company may adopt, vary or rescind these policies and directives in its absolute discretion and without any limitation (implied or otherwise) on its ability to do so
This is a challenging role that requires providing best in class service to our customers during their times of difficulty. It's a fast paced environment that requires focus and ability to multi-task throughout the day. This is a 40 hour, full time role working flexible shifts, sometimes including evenings or Saturdays. We require our employees to be flexible enough to work any shift, any day of the week during those hours.
**Required Qualifications:**
+ An education level of at least SHS or college undergrad for 2 years
+ 12+ months solid background on medical billing/ AR Collections
+ Experience working on Provider side (hospital side)
+ Familiar with UB Claims and has knowledge in UB04 forms
+ Background in calling insurance (Payer) to verify claim status and payment dispute
+ Proficiency with Windows PC applications, which includes the ability to navigate multiple programs and learn new and complex computer system applications
+ Ability to multi-task and to understand multiple products and multiple levels of benefits within each product
_At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone - of every race, gender, sexuality, age, location and income - deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission._
_Optum is a drug-free workplace. © 2026 Optum Global Solutions (Philippines) Inc. All rights reserved._
**Job category:** Billing
Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start **Caring. Connecting. Growing together.**
It takes a special person to be effective in stressful situations. In fact, it takes a gifted, diplomatic and persistent person who can see past the challenge to a successful outcome. If that's you, get with us because this role at UnitedHealth Group is all about special. You'll consult directly with our customers who have outstanding medical bills to identify reasons for late payments and set up payment plans that are mutually agreeable. It's an important role and it will take all of your skills. Join us and discover the exceptional training, support and opportunities to grow that you'd expect from a Fortune 3 leader.
**Primary Responsibilities:**
+ Perform research on various computer systems and document customer information regarding current status, payment expectations, notes of conversations and other relevant information
+ Use mail, email and phones to contact customers to discuss, negotiate payment and resolve outstanding medical bill accounts and balances
+ Obtain agreement on potential balance payoff and/or payment terms within stated level of authority and guideline limits
+ Prepare and submits reports to internal management on status of outstanding medical bills and proposed/planned payment settlement details
+ Comply with the terms and conditions of the employment contract, company policies and procedures, and any and all directives (such as, but not limited to, transfer and/or re-assignment to different work locations, change in teams and/or work shifts, policies in regard to flexibility of work benefits and/or work environment, alternative work arrangements, and other decisions that may arise due to the changing business environment). The Company may adopt, vary or rescind these policies and directives in its absolute discretion and without any limitation (implied or otherwise) on its ability to do so
This is a challenging role that requires providing best in class service to our customers during their times of difficulty. It's a fast paced environment that requires focus and ability to multi-task throughout the day. This is a 40 hour, full time role working flexible shifts, sometimes including evenings or Saturdays. We require our employees to be flexible enough to work any shift, any day of the week during those hours.
**Required Qualifications:**
+ An education level of at least SHS or college undergrad for 2 years
+ 12+ months solid background on medical billing/ AR Collections
+ Experience working on Provider side (hospital side)
+ Familiar with UB Claims and has knowledge in UB04 forms
+ Background in calling insurance (Payer) to verify claim status and payment dispute
+ Proficiency with Windows PC applications, which includes the ability to navigate multiple programs and learn new and complex computer system applications
+ Ability to multi-task and to understand multiple products and multiple levels of benefits within each product
_At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone - of every race, gender, sexuality, age, location and income - deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission._
_Optum is a drug-free workplace. © 2026 Optum Global Solutions (Philippines) Inc. All rights reserved._
Is this job a match or a miss?
Apply Now
9