898 Billing Specialist jobs in the Philippines
Billing Specialist
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Precision in Every Invoice, Excellence in Every Detail
Drive financial accuracy while supporting global software operations. Step into a global career where your expertise in billing and contract management fuels international opportunities. As a Billing Specialist, you'll make your mark in the software industry-ensuring accuracy, compliance, and seamless customer service while staying rooted in your home country.
Job Description
As a Billing Specialist, you will manage billing operations with precision by creating customer records, processing sales orders, and issuing accurate invoices. You will ensure compliance with contract terms while providing excellent support to both internal and external customers.
Job Overview
Employment type: Full-time
Shift: Night shift, Weekends Off
Work setup: Permanent WFH
Exciting Perks Await:
- Day 1 HMO coverage with free dependent
- Competitive Salary Package
- Night differential pay to maximize your earnings
- Permanent WFH arrangement
- Fixed weekends off
- Salary Advance Program through our banking partner (Eligibility and approval subject to bank assessment. Available to account holders with minimum of 6 months company tenure.)
- Unlimited upskilling through Emapta Academy courses (Want to know more? Visit )
- Free 24/7 access to our office gyms (Ortigas and Makati) with a free physical fitness trainer
- Exclusive Emapta Lifestyle perks (hotel and restaurant discounts, and more)
- Unlimited opportunities for employee referral incentives across the organization
- Standard government and Emapta benefits
- Total of 20 annual leaves to be used on your own discretion (including 5 credits convertible to cash)
- Fun engagement activities for employees
- Mentorship and exposure to global leaders and teams
- Career growth opportunities
- Diverse and supportive work environment
The Qualifications We Seek
- Bachelor's degree in accounting, finance, or related field
- 1 to 3 years of of professional billing/ERP experience.
- Experience in English or writing/composition.
- Prior experience reviewing, interpreting, and analyzing customer contracts to ensure compliance with terms, and identify key obligations.
- Prior experience working in a customer-centered role.
- Prior experience with Microsoft Office: Outlook, Word, and Excel.
- Prior experience with NetSuite (preferred) or other ERP systems.
- Familiarity with Salesforce (preferred).
Your Daily Tasks
- Create new customer records in NetSuite.
- Enter new customer contracts into NetSuite as Sales Orders for approval.
- Send invoices to customers and respond to any questions from the customer or internal team members related to the invoices sent.
- Read and interpret new agreements for all new customer contracts.
- Update customer records in NetSuite with any customer changes.
- Assist in answering mail, email, or telephone inquiries upon request.
About the Client
Our client is a leader in delivering risk and compliance management solutions tailored for the financial services industry. With innovative software and deep industry expertise, they empower organizations to simplify complexity, ensure regulatory compliance, and drive confident business decisions. By combining technology with unmatched customer support, they enable clients to focus on growth while staying ahead in a fast-changing regulatory landscape.
Welcome to Emapta Philippines
Join a team that values camaraderie, excellence, and growth. Recognized as one of the Top 20 Dream Companies of Filipinos in 2024, Emapta stands proudly alongside industry giants, offering stability and exciting career opportunities. Your career flourishes here with competitive compensation, international clients, and a work culture focused on collaboration and innovation. Work with global clients across industries, supported by a stable foundation and like-minded professionals passionate about making an impact. We empower your success with opportunities for personal and professional development in an inclusive environment. Apply now and be part of the #EmaptaEra
Billing Specialist
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Job Description
Job Description:
We are looking for a Billing Specialist with at least 6 months to 1 year of experience in manpower or staffing services. This dual-role position is ideal for someone who is detail-oriented, organized, and capable of handling both billing operations and payroll processing to support our finance and HR functions.
Key Responsibilities:Billing:
- Prepare and issue accurate client billing invoices based on contracts and deployed manpower
- Coordinate with operations team to verify timekeeping and deployment reports
- Monitor billing schedules and ensure timely submission to clients
- Track payments and prepare aging reports for outstanding receivables
- Handle billing-related client inquiries and resolve discrepancies
- Maintain client billing records and ensure all documents are complete and audit-ready
Payroll:
- Process end-to-end payroll for field and office employees
- Prepare, review, and validate payroll reports and payslips
- Ensure accurate computation of government-mandated deductions (SSS, PhilHealth, Pag-IBIG, BIR)
- File and remit statutory contributions and taxes on time
- Coordinate with HR and operations for attendance, leaves, and adjustments
- Address payroll concerns and discrepancies in a timely manner
- Assist in preparation of year-end reports (Alpha List, BIR 2316, etc.)
Qualifications:
- Bachelor's degree in Accounting, Finance, HRM, or any related field
- With 1–2 years of experience in billing and/or payroll, preferably in manpower or staffing industry
- Familiar with government compliance requirements (SSS, BIR, PhilHealth, Pag-IBIG)
- Proficient in Microsoft Excel and billing/payroll software (e.g., Sprout, QuickBooks, GreatDay HR)
- Strong attention to detail and excellent organizational skills
- Good communication and problem-solving abilities
- Able to manage time efficiently and meet deadlines independently
What We Offer:
- Competitive salary with overtime pay
- Full government-mandated benefits (SSS, PhilHealth, Pag-IBIG, 13th Month Pay)
- Opportunities for growth and promotion
- Supportive and professional work environment
Click "Apply Now" and upload your updated resume.
Only shortlisted applicants will be contacted for further steps.
Job Types: Full-time, Permanent
Pay: Php18, Php19,000.00 per month
Benefits:
- On-site parking
- Opportunities for promotion
- Promotion to permanent employee
Education:
- Bachelor's (Required)
Experience:
- Payroll Specialist: 1 year (Required)
Work Location: In person
Billing Specialist
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- Prepares Accurate Rental Sales Invoices on a timely basis.
- Processes Request for Adjustment Form (RAF) via Credit memo or re-invoicing on a timely basis.
- Ensures strict Implementation of all Existing Company Policies and procedures on financial transactions, and formulate recommendations for improvements.
- Coordinates with other Departments such as Customer Service, Credit & Collection, UIC, FMI, Key Operators and Branches to resolve problems encountered in the billing.
- Other duties as may be assigned from time to time.
Job Types: Full-time, Permanent
Work Location: In person
Billing Specialist
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Job Description:
- Follow all work processes and procedures while maintaining compliance to the rules and regulations in accordance with the company policies and insurance contracts.
- Generate and review pharmacy system claims report ensuring required billing information is complete.
- Prepare electronic billing of clean claims and upload to provider portal. Refer unusual problems to Billing Manager.
- Review and proofread all outgoing materials, ensuring their completeness and compliance with insurance and company guidelines.
- Prepare billing documentation and assign invoice for submission to insurances.
- Review, understand and maintain insurance contract files.
- Assist with accounts receivable for collection of contract charges.
- All other duties as assigned by Billing Manager
Billing Specialist
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ABOUT US
Syniti, part of Capgemini, is
the
enterprise data partner, empowering anyone who relies on data to make business-critical decisions by delivering data they can trust through a unique combination of intelligent software and experts who deeply understand the role of data in enterprise growth. At Syniti, we tackle the hardest work in data for the world's largest organizations. As the industry's only pure-play data company, we combine our Data First strategy, intelligent software and team of 100% data-focused experts to turn complex data initiatives into quantifiable business success.
Trusted by the Fortune 2000, Syniti helps leading businesses reconfigure the role of enterprise data from afterthought to foundational first step, enabling them to unlock valuable insights that ignite growth, reduce risk, and expand their competitive advantage. We've enabled more than 5,000 successful projects, and we're a trusted partner for global enterprises and organizations throughout their data journeys.
Syniti's Data First philosophy and enterprise data management platform supports data migration, data quality, data replication, data matching, master data management, analytics, data governance, and data strategy in a single, unified solution.
As an innovative, global leader in Enterprise Data Management, the combination of our award-winning software platform and premier consultants creates a unique advantage for leading enterprises. Headquartered in Boston, Massachusetts, with offices in countries around the world, Syniti operates in all global regions and industry verticals, and maintains a 100% client success rate across thousands of complex data projects and initiatives.
THE ROLE
This position will be responsible for producing accurate and timely invoices for the billing of consulting services to assigned multifaceted global customers, and the subsequent collection of those invoices.
Comfort with foreign currency, exchange rates, and international business practices is required. This individual will be required to maintain and update departmental reports as assigned and fulfill regional requirements.
WHAT YOU WILL DO
- Support the current APJ Biller/Sr. Lead, including region-specific requirements, and provide coverage during PTO absences.
- Collect and audit consultant time and expense submissions for complex global consulting services as assigned, approving and rejecting as necessary. Ensure compliance with global customer and project guidelines. Assist with the processing of international software/maintenance as necessary.
- Review contractual documents related to assigned customers and interpret accordingly. Create and distribute accurate and complete invoices within established department and customer deadlines, with particular emphasis on foreign accounts (APJ, SYMES).
- Continuously monitor the accounts receivable aging reports to support the objective of sustaining the majority of receivables collected on time. Troubleshoot AR and collection issues/Support current Biller as needed, escalating as needed when issues need additional support.
- Support the current Billing Specialist managing Capgemini Intercompany billing. Assume responsibility for submitting AR details in Capgemini ICS 2.0/Oracle system, including invoice and payment entry, dispute/variance resolution, and monthly reconciliation.
- This role is expected to assist the Billing Manager with cash application questions and inquiries as they arise.
- Assist with the creation of monthly billing and aging reports for distribution to peers; responsible for maintaining those reports for the assigned workload. Additional responsibilities include ad hoc reporting and special projects as requested by the Billing Manager.
WHAT IT TAKES
- This role requires the ability to work independently and as a team.
- Individual must possess strong PC, organization, analysis, problem-solving, and interpersonal skills.
- Proven audit skills are mandatory.
- Time management skills and the capacity to work with and meet departmental deadlines are essential.
- Bachelor's degree preferred, and 3 years of Billing/AR experience, preferably with Fortune 1000, large revenue customers.
WHAT WE OFFER
- Trust
that you are good at what you're doing. At Syniti, you will find a supportive environment and access to learning tools, but micromanagement is not our thing. - Growth
. We are growing rapidly and steadily, solving the biggest challenges enterprise companies are faced with today. There was never a better time to join and grow with us. Most importantly, you will have the chance to shape our journey and share in our success story. - Support
. We all rely on each other and enable each other to be successful. You won't stand alone. - Curiosity and genuine interest in you
. We all have our different stories, all equally fascinating, with each depicting a different journey, and we want to hear them all. - Recognition
. We are the sum of individual achievements, and we always take the time to celebrate them. - An open organisation
. Hierarchies are not our thing, and access is something we make sure of across the board. We are a family where everyone is just as important, everyone's work is seen and ideas are valued.
Our Commitment to Inclusion
At Syniti, we're committed to creating a respectful, inclusive, and fair workplace where everyone belongs and thrives. We believe that diverse perspectives make us stronger — and we value the unique backgrounds, experiences, and voices each person brings to our team.
We welcome applicants based on their skills and potential, and we're dedicated to ensuring equal opportunities for all, regardless of personal background. If you need accommodations during the hiring process, please let us know — we're here to support you.
Billing Specialist
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The Billing Specialist is responsible for accurate review of invoice proposals, working exceptions and sending of invoices.
Job Responsibilities:
- Review of invoice proposals and invoice exceptions based upon individual client contract specifications.
- Develop basic understanding of billing rules and escalate billing rule issues or additions according to policy.
- Routing of manual invoices to clients that are not auto sent.
- Completion of weekly new starts.
- Management/resolution of billing issues/disputes while seeking to understand root cause and providing recommendations for process improvement.
- Provide excellent customer service to both internal and external customers, ensuring that issues are resolved in a prompt and professional manner.
- Resolve client issues and disputes escalating according to policy.
- Act as a resource or subject matter expert for our internal collaborators.
- Other duties as assigned
Job Qualifications:
- High School diploma or equivalent required
- Proficient in Microsoft Office Suite including Word, Excel, and Outlook
- Excellent organizational skills with the ability to prioritize effectively
- Solid critical thinking skills
- Ability to make independent decisions using exceptional judgement.
- Effective listening skills
- Motivated with excellent customer service, interpersonal, and verbal/written communication skills
- Must be willing to work in the office at Bridgetowne, Quezon City
- Must be willing to work during US time zone
Preferences:
- Previous billing and/or accounts receivable experience preferred but not required.
Benefits:
- Health insurance
- Life insurance
- Staff meal provided
EQUAL EMPLOYMENT OPPORTUNITY
Worldwide Resource Solutions provides Equal Employment Opportunity in compliance with all applicable government laws, ensuring equal opportunity in all aspects of employment.
Data Privacy Disclaimer:
Worldwide Resource Solutions is committed to protecting your privacy. This privacy policy applies to the personal data collected and processed during the recruitment process. We will process your personal data in accordance with applicable data protection legislation.
Purpose of Processing:
Your personal data will be collected and processed solely for the purpose of recruitment and selection activities related to the advertised position. This includes assessing your qualifications for the role, communicating with you during the recruitment process, and making hiring decisions.
Types of Personal Data Collected:
We may collect and process the following types of personal data:
Contact information (e.g., name, address, email address, phone number)
Professional qualifications and work experience
Educational background and certifications
Employment history and references
Any other information you voluntarily provide in your application
Legal Basis for Processing:
Processing of your personal data is necessary for the performance of a contract to which you are a party (i.e., to assess your suitability for employment) and for our legitimate interests in making employment decisions.
Data Retention:
Your personal data will be retained for as long as necessary to fulfill the purposes outlined in this privacy policy, unless a longer retention period is required or permitted by law.
Disclosure of Personal Data:
Your personal data may be disclosed to third parties only when necessary for the purposes of recruitment and selection, such as to external recruitment agencies or background check providers. We will ensure that any third parties processing your data on our behalf do so securely and in accordance with applicable data protection laws.
Security of Personal Data:
We have implemented appropriate technical and organizational measures to protect your personal data against unauthorized or unlawful processing and against accidental loss, destruction, or damage.
Your Rights:
You have the right to request access to, rectification of, or erasure of your personal data. You also have the right to restrict processing, object to processing, and the right to data portability. To exercise these rights, or if you have any questions regarding the processing of your personal data, please contact
Consent:
By submitting your application, you consent to the processing of your personal data as described in this privacy policy.
Job Types: Full-time, Permanent
Benefits:
- Health insurance
- Life insurance
- Opportunities for promotion
- Staff meals provided
Application Question(s):
- Are you amenable to work on night shift, shifting schedule, Holidays and weekends?
- Are you willing to work on permanent onsite set-up in Bridgetowne, Quezon City?
- What is your salary expectation?
- When is your availability to start?
Work Location: In person
Billing Specialist
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Job Description:
As Billing Specialist, must be an independent, self-motivated and detailed oriented professional, able to handle Billing and PO fulfillment management across all Company Projects; participates in pre-sales and project support and can independently communicate with customers to ensure higher contract/ process & billing fulfillment efficiency.
Monitor end to end fulfillment status including actual physical accomplishment of projects and ensure that correct and accurate quantities of all pay items and variations are incorporated into progress billings. Ensure quality of billing clauses in pre-sales phase, maintain billing plan & prepare accurate billing calculations, improve billing process and resolve billing issues with customers, and support AR disputes resolution.
Check all impediments of billings submittals - identified, monitored and recorded & raised up to the project team and advise/report to the management. Support Collection team & proactively make solutions to the problem to ensure timely collections.
Collaborate with Delivery team to initiate the PO closeout, direct coordination with customer on the Closeout Reconciliation both internal & external to conclude final payable cost based on actual works done, ensure the completion of deliveries are proved by documents.
Deliverables and Achievable:
- Achievable timely and accurate billing calculation, ensures compliance to agreed process & required documentation. Timely provide support & guidance to project team to ensure billing quality and timely resolve invoice disputes.
Qualifications: (Work Experience, Years of experience, Communication Skills, Technical Skills)
- Has a knowledge on billing management / Finance / Business Management, preferably in telecom industry
- Excellent in MS office, excel, PowerPoint, Visio,
- Team Player. Willing to work to tight timelines, month end overtimes.
- Good communication and presentation skills
- Intercultural awareness
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Billing Specialist
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Join us in bringing joy to customer experience. Five9 is a leading provider of cloud contact center software, bringing the power of cloud innovation to customers worldwide.
Living our values everyday results in our team-first culture and enables us to innovate, grow, and thrive while enjoying the journey together. We celebrate diversity and foster an inclusive environment, empowering our employees to be their authentic selves.
Key Responsibilities:
- Prepare and process daily billings to ensure client invoices are accurate, consistent with contractual requirements and issued on a timely basis
- Research and resolve billing, credit and accounts receivable issues
- Review and reconcile account balances in Accounts Receivable
- Interface with internal customer service and support organizations on customer inquiries
- Assess current billing operations, offer recommendations for improvement, and assist with implementing new processes
- Collaborate with team members in AP and AR to assist with ad-hoc projects and miscellaneous tasks
Key Skills:
- 3-5 years billing experience
- SaaS/Software/Technology Experience
- Complex Contract Review
- Proficient in MS Office, namely Excel
- Solid understanding of billing and financial concepts
- Strong analytical and problem-solving skills
- Excellent oral, written and interpersonal communications
- Able to work in stressful situations with firm deadlines
- High degree of accuracy and attention to detail
- Capable of making timely, independent decisions
- NetSuite and experience a huge plus
- Extremely detail oriented with a keen eye for spotting errors and discrepancies
- Knowledgeable and experienced with processing, verifying, balancing, and adjusting basic and complex transactions
- Technically savvy, advanced in Microsoft Excel
- College degree or equivalent work experience
Company Benefits
- Company stocks
- Annual merit increase based on performance
- 15% night shift differential pay
- Paid Leave with Cash Conversion
- HMO with free dependents
- Retirement Plan
- Life Insurance
- While on work from home setup: Internet and meal allowance are provided
- Employee Assistance Program for mental and social well-being
- Government-mandated Benefits (SSS, PhilHealth, PagIBIG, 13th month pay, Solo parent leave, Special leave for women)
Five9 embraces diversity and is committed to building a team that represents a variety of backgrounds, perspectives, and skills. The more inclusive we are, the better we are. Five9 is an equal opportunity employer.
Five9 embraces diversity and is committed to building a team that represents a variety of backgrounds, perspectives, and skills. The more inclusive we are, the better we are. Five9 is an equal opportunity employer.
View our privacy policy, including our privacy notice to California residents here:
Note: Five9 will never request that an applicant send money as a prerequisite for commencing employment with Five9.
Billing Specialist
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Key Responsibilities
· Invoice Management: Prepare, review, and issue client invoices in alignment with contracts, SLAs, and compliance requirements.
· Billing Validation: Verify billing data against project records, timesheets, and system reports to ensure accuracy.
· Dispute Resolution: Collaborate with internal teams (finance, delivery, client account managers) to investigate and resolve billing discrepancies.
· System Operations: Maintain accurate billing information in ERP/finance systems (SAP)
· Compliance & Audit Support: Ensure billing activities comply with enterprise policies, local tax regulations, and audit standards.
· Reporting: Generate billing status reports, dashboards, and ad-hoc analyses for leadership visibility.
· Process Improvement: Identify gaps in billing workflows, recommend process improvements, and support automation initiatives.
· Collaboration: Act as a bridge between the GCC Finance team and HQ Finance for seamless billing operations.
Required Skills & Competencies
· Strong knowledge of billing processes, accounts receivable, and financial operations.
· Hands-on experience with billing/ERP systems (e.g., SAP, ProTracker).
· Excellent attention to detail and ability to work with large datasets.
· Strong communication skills to interact with global stakeholders.
· Problem-solving and analytical mindset for resolving billing disputes.
· Ability to work under tight deadlines and manage multiple priorities.
· Experience of working with Australian billing process (preferred)
Qualifications
· Bachelor's degree in finance, Accounting, or Business Administration
· 4-6 years of experience in billing, accounts receivable, or financial operations
· Familiarity with Australian tax and compliance requirements is an advantage.
· Certification in finance/accounting (CA Inter, CPA, CMA, etc.) preferred but not mandatory.
Job Type: Full-time
Benefits:
- Additional leave
- Company events
- Opportunities for promotion
- Paid training
- Promotion to permanent employee
Experience:
- related: 4 years (Preferred)
Work Location: In person
Billing Specialist
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The Billing Specialist will be responsible for the full invoicing lifecycle for our logistics files, ensuring all charges are accurately captured and billed according to established company procedures and Incoterms. This role requires meticulous attention to detail, a proactive approach to problem-solving, and strong communication skills. You will work closely with the Operations, Sales, and Accounts Payable teams to ensure financial integrity and efficiency.
Key Responsibilities
- Invoice Management: Manage the end-to-end invoicing process for freight charges, including complex 1- and 2-invoice files.
- Cost Auditing: Audit and verify all vendor invoices, including those from customs brokers, truckers, and agents, to ensure all billable charges are captured and margins are maintained.
- Rate & Charge Calculation: Accurately calculate and prorate charges for Air Import, Ocean LCL, and FCL shipments line by line.
- Payment & Posting: Post customs broker invoices and other vendor costs in a timely manner. Ensure all charges from arrival notices and debit notes are posted before an invoice is sent out.
- Reporting & Reconciliation: Generate and maintain billing reports for pending files and as requested by customers or management.
- Customer & Internal Communication: Respond to billing inquiries from customers and internal teams within established timelines. Assist operations in chasing down missing vendor invoices when needed and escalate issues to the supervisor after two attempts with no response.
- Compliance & Filing: Ensure all billing processes adhere to company Standard Operating Procedures (SOPs) and specific customer requirements. Post invoices in customer-specific web portals and file insurance documentation as required.
- Margin Oversight: Proactively review sales rates and markup guides to guarantee accurate billing and profitability. Flag any files where costs are not adequately covered to the Sales team.
Qualifications
Experience: Proven experience in a billing or accounting role, preferably within the logistics, freight forwarding, or shipping industry.
Knowledge: Strong understanding of billing processes and Incoterms. Knowledge of logistics operations (Air/Ocean) is a plus.
Skills:
- Exceptional attention to detail and a high level of accuracy.
- Proficiency in financial software and Microsoft Office Suite, especially Excel.
- Excellent time management and organizational skills to handle daily deadlines.
- Strong communication and interpersonal skills.
Abilities:
- Ability to work independently and as part of a team.
- Proactive and resourceful in resolving discrepancies and chasing information.
- Willingness and ability to work a graveyard shift.
Job Type: Full-time
Pay: Php26,525.00 per month
Benefits:
- Company events
- Health insurance
- Life insurance
- Staff meals provided
Application Question(s):
- Would you be willing to work graveyard shifts?
Experience:
- Billing in the Shipping and Logistics industry: 2 years (Preferred)
Work Location: In person