28 Process Improvement jobs in the Philippines
Process Improvement Manager
Posted 8 days ago
Job Viewed
Job Description
* Identify gaps, weaknesses, and risks in internal controls and compliance procedures. br>* Review and analyze processes to ensure compliance and operational efficiency.
* Recommend improvements for internal controls, processes, and procedures. Prepare detailed reports documenting findings, risks, and
recommendations.
* Collaborate with various Department Heads to address control gaps and implement improvements.
* Monitor adherence to internal policies, procedures, and regulatory requirements.
* Perform other duties that may be assigned from time to time.
QUALIFICATIONS:
* A graduate with a Bachelor’s degree in Accountancy. < r>* Must be a Certified Public Accountant (CPA).
* Experience with an External Audit Firm is required, with Top 4 External Audit Firms is required.
* Experience in internal audit is required.
* With very good written and oral communication skill.
* With strong analytical and problem-solving abilities.
* Must have worked in ERP environment.
* High proficiency in MS Office especially in MS Excel.
Hiring Range: Php 57,000 - 63,000
Process Improvement Manager
Posted 17 days ago
Job Viewed
Job Description
Work Type: Full Time br>
JOB SUMMARY: Assesses the adequacy and effectiveness of internal controls and identify
gaps. Recommends and documents improvement on processes and controls based on the
assessment.
QUALIFICATIONS:
* A graduate with a Bachelor’s degree in Accountancy. < r>Must be a Certified Public Accountant (CPA).
* Experience with one of the Top External Audit Firms is required.
* Experience in internal audit is required.
* With very good written and oral communication skills.
* With strong analytical and problem-solving abilities.
* Must have worked in ERP environment.
* High proficiency in MS Office especially in MS Excel.
DUTIES AND RESPONSIBILITIES
*Reviews and assess the adequacy and effectiveness of Company policies, processes, and
procedures.
* Identifies gaps, weaknesses, and risks in internal controls and compliance procedures.
* Reviews and analyzes processes to ensure compliance and operational efficiency.
* Recommends improvements for internal controls, processes, and procedures.
* Prepare detailed reports documenting findings, risks, and recommendations.
* Collaborates with various Department Heads to address control gaps and implement
improvements.
* Monitors adherence to internal policies, procedures, and regulatory requirements.
* Performs other duties that may be assigned from time to time
NOTE: THIS IS DIRECT HIRE AND NOT UNDER AGENCY
Process Improvement Manager
Posted 28 days ago
Job Viewed
Job Description
gaps. Recommends and documents improvement on processes and controls based on the br>assessment.
Identifies gaps, weaknesses, and risks in internal controls and compliance procedures.
A graduate with a Bachelor’s degree in Accountancy. < r>Must be a Certified Public Accountant (CPA).
Experience with an External Audit Firm is required, with Top 4 External Audit Firms is required.
Experience in internal audit is required.
With very good written and oral communication skill.
With strong analytical and problem-solving abilities.
Must have worked in ERP environment.
High proficiency in MS Office especially in MS Excel.
DUTIES AND RESPONSIBILITIES
Reviews and assess the adequacy and effectiveness of Company policies, processes, and
procedures.
Hiring Range: Php 57,000 - 63,000
Reviews and analyzes processes to ensure compliance and operational efficiency.
Recommends improvements for internal controls, processes, and procedures.
Prepare detailed reports documenting findings, risks, and recommendations.
Collaborates with various Department Heads to address control gaps and implement
improvements.
Monitors adherence to internal policies, procedures, and regulatory requirements.
Performs other duties that may be assigned from time to time.
Process Improvement Specialist
Posted 11 days ago
Job Viewed
Job Description
Were looking for a proactive and analytical team member to join our Service Quality & Experience team. Youll help lead improvement projects that make our services better, more efficient, and customer-friendly. Youll also support communication, training, and engagement efforts to ensure smooth implementation and team alignment.
Key Responsibilities:
Training, Communication & Engagement
- Create clear communication for new programs, process changes, and updates
- Run training and knowledge-sharing sessions
- Organize team events like forums and town halls
Data & Insights
- Analyze data to find trends and improvement areas
- Turn insights into action plans
- Maintain reports and dashboards for transparency
Improvement & Programme Delivery
- Support and lead projects to improve service quality and performance
- Work with other teams to solve problems and deliver results
- Track and report on progress using service metrics like SLAs and feedback
- Ensure all improvements align with company goals and best practices
What Were Looking For:
- Experience in project management, service improvement, or transformation work
- Strong communication and stakeholder management skills
- Ability to work both independently and with others
- Background in training, business management, or communications
- Strong analytical and problem-solving skills
- Comfortable using tools like Excel, Power BI, Tableau, ServiceNow, or BMC
Nice to Have:
- Knowledge of IT service management (ITSM) practices
- Familiarity with tools like Microsoft Teams and Miro
Process Improvement Manager - Urgent
Posted 4 days ago
Job Viewed
Job Description
Assesses the adequacy and effectiveness of internal controls and identify gaps. Recommends and documents improvement on processes and controls based on the assessment. br>
QAULIFICATIONS:
* A graduate with a Bachelor's degree in Accountancy
* Must a certified Public Accountant (CPA)
* Experience with one of the Top External Audit Firms is required
* Experience in internal audit is required
* With very good written and oral communication skills
* With strong analytical and problem-solving abilities
* Must have worked in ERP environment
* High proficiency in MS Office especially in MS Excel
DUTIES AND RESPONSIBILITIES
* Reviews and assess the adequacy and effectiveness of company policies, processes, and procedures
* Identifies gaps, weakness and risks in internal controls and compliance procedures
* Reviews and analyzes processes to ensure compliance and operational efficiency
* Recommends improvements for internal controls, processes and procedures
* Prepare detailed reports documenting findings, risks, and recommendations
* Collaborates with various department heads to address controls gaps and implements improvement
* Monitors adherence to internal policies, procedures and regulatory requirements
* Performs other duties that may be assigned from time to time
Hiring Range: 57,000 - 63,000
NOTE: THIS IS DIRECT HIRE AND NOT UNDER AGENCY
Process Improvement Manager - CPA
Posted 8 days ago
Job Viewed
Job Description
PROCESS IMPROVEMENT MANAGER br>JOB SUMMARY: Assesses the adequacy and effectiveness of internal controls and identify gaps. Recommends and documents improvement on processes and controls based on the assessment.
QUALIFICATIONS:
A graduate with a Bachelor’s degree in Accountancy. < r>Must be a Certified Public Accountant (CPA).
Experience with one of the Top External Audit Firms is required.
Experience in internal audit is required.
With very good written and oral communication skills.
With strong analytical and problem-solving abilities.
Must have worked in ERP environment.
High proficiency in MS Office especially in MS Excel.
DUTIES AND RESPONSIBILITIES
Reviews and assess the adequacy and effectiveness of Company policies, processes, and procedures.
Identifies gaps, weaknesses, and risks in internal controls and compliance procedures.
Reviews and analyzes processes to ensure compliance and operational efficiency.
Recommends improvements for internal controls, processes, and procedures.
Prepare detailed reports documenting findings, risks, and recommendations.
Collaborates with various Department Heads to address control gaps and implement
improvements.
Monitors adherence to internal policies, procedures, and regulatory requirements.
Performs other duties that may be assigned from time to time.
Consultant, Continuous Process Improvement

Posted 27 days ago
Job Viewed
Job Description
+ Conduct Process Maturity Assessment and leverage analyzed output in transformation projects
+ Support operations in data-driven decision making, Root Cause Analysis and strategic initiatives through analyzed data
+ Facilitate value stream mapping activities and support the business in identifying wastes and creating a process transformation roadmap
+ Conduct Process Assessment to identify process automation opportunities
+ Applies comprehensive knowledge and a thorough understanding of Lean Six Sigma/Project Management/Process Improvement concepts, principles, and technical capabilities to perform varied tasks and projects
+ May contribute to the development of policies and procedures
+ Works on complex projects of large scope
+ Design solutions (automation & process improvement) consistent with organization objectives in line with process, people, policy, and technology challenges
+ Completes work independently receives general guidance on new projects
+ Work reviewed for purpose of meeting objectives
+ May act as a mentor to less experienced colleagues
+ Facilitate Continuous Improvement specific workshop(s)/training(s)Design/Redesigns contents to ensure it matches the learner's needs
+ Manages and maintains all reports, files and documentation associated with training delivery
+ Provides regular coaching, feedback, and mentoring opportunities to trainees
_Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply._
_Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal_ _Opportunity/Affirmative_ _Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law._
_To read and review this privacy notice click_ here (
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Process Improvement Assistant Manager
Posted today
Job Viewed
Job Description
Shape the Future of Customer Service: Assistant Manager, Center of Excellence Opportunity!
TASQ is urgently seeking a driven assistant manager to join our Customer Service - Center of Excellence team in BGC Taguig. This is your chance to play a key role in defining and improving our customer service processes and lead a high-performing team!
Get a head start with our initial phone interview; keep your line open!
In this impactful role, you will:
- Develop and implement groundbreaking process definitions and frameworks across coaching, training, reporting, governance, and workforce management.
- Drive continuous improvement and create innovative process frameworks.
We're looking for a leader with
- Extensive BPO customer service experience: at least 5 years in the sector.
- Proven leadership: Minimum of 4 years managing a customer service team.
- A solid educational foundation: a college degree in any field.
- Flexibility: Willingness to work flexible shifts.
- On-site presence: Must be available to work in BGC, Taguig.
- Immediate availability: Ready to start right away.
Benefits:
- Comprehensive HMO coverage for you and two dependents from day one.
- Rewarding quarterly performance bonuses.
- Outstanding opportunities for career advancement and diverse account exposure.
- Enjoy your weekends off!
Process Improvement Assistant Manager
Posted today
Job Viewed
Job Description
Shape the Future of Customer Service: Assistant Manager, Center of Excellence Opportunity!
TASQ is urgently seeking a driven assistant manager to join our Customer Service - Center of Excellence team in BGC Taguig. This is your chance to play a key role in defining and improving our customer service processes and lead a high-performing team!
Get a head start with our initial phone interview; keep your line open!
In this impactful role, you will:
- Develop and implement groundbreaking process definitions and frameworks across coaching, training, reporting, governance, and workforce management.
- Drive continuous improvement and create innovative process frameworks.
We're looking for a leader with
- Extensive BPO customer service experience: at least 5 years in the sector.
- Proven leadership: Minimum of 4 years managing a customer service team.
- A solid educational foundation: a college degree in any field.
- Flexibility: Willingness to work flexible shifts.
- On-site presence: Must be available to work in BGC, Taguig.
- Immediate availability: Ready to start right away.
Benefits:
- Comprehensive HMO coverage for you and two dependents from day one.
- Rewarding quarterly performance bonuses.
- Outstanding opportunities for career advancement and diverse account exposure.
- Enjoy your weekends off!
Process Improvement Manager - Makati City
Posted 6 days ago
Job Viewed
Job Description
-A graduate with a Bachelor’s degree in Accountancy. br>-Must be a Certified Public Accountant (CPA).
-Experience with one of the Top External Audit Firms is required.
-Experience in internal audit is required.
-With very good written and oral communication skills.
-Performs other duties that may be assigned from time to time.
-Must have worked in ERP environment.
-High proficiency in MS Office especially in MS Excel.
DUTIES AND RESPONSIBILITIES
-Reviews and assess the adequacy and effectiveness of Company policies, processes, and
procedures.
-Identifies gaps, weaknesses, and risks in internal controls and compliance procedures.
-Reviews and analyzes processes to ensure compliance and operational efficiency.
-Recommends improvements for internal controls, processes, and procedures.
-Prepare detailed reports documenting findings, risks, and recommendations.
-Collaborates with various Department Heads to address control gaps and implement
improvements.
-Monitors adherence to internal policies, procedures, and regulatory requirements.