70 Process Improvement Analyst jobs in the Philippines
Business Analyst, Project Delivery & Process Improvement (Philippines)

Posted 2 days ago
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CASI, Cruise Administration Services Inc, a Carnival Cruise Line entity in the Philippines currently has a **Business Analyst** role available.
**Only candidates located in the Philippines to apply.**
**Job summary:**
+ The role is responsible for supporting business process improvement projects as well as change requests for systems and processes; responsible for screening and analyzing business requests, and identifying, assessing the related change needs requiring system enhancements and/or process changes; responsible for gathering complete business requirements by conducting elicitation workshops and other related activities; captures, documents and develop business requirements documentation including use cases, as-is and to-be state process mapping and modeling; assists in creating proposals for improved or new operational design; conducts analysis to understand impacts of process and system changes to business; provides support to the business during the implementation process of projects from initiation to post go live; supports the creation of business cases outlining cost impacts and value drivers of proposed changes and solutions.
**Essential Functions:**
+ Handling all process change / systems enhancement requests from the business, including gathering requirements, conducting impact analysis, creating use cases, creating test cases and executing systems testing, process mapping and modelling, and other needed business requirement documentations as required.
+ Supporting the delivery of process improvement projects with process design/changes and system development components, owning the execution and completion of business analysis tasks and deliverables needed for the projects from initiation to post go live implementation stages. The responsibilities include developing the following documentation as needed on the projects: business cases, project charters, as-is and to-be process models, impact analysis, gap analysis, data analysis, business process viewpoints, business function viewpoints, business requirement documents with use cases, creating test cases and conducting systems testing. The user is also expected to support business teams by: writing system user guides, process manuals, presentation decks, and delivering trainings.
+ Provides support to business operational teams in conducting process reviews, identifying non-value adding steps, assessing areas for improvement to create lean processes, and supporting the adoption of process changes. The responsibilities include facilitating process review workshops, value stream mapping, data analysis, and process modelling.
+ Conducts interactive workshops for employees to generate process improvement ideas, identify opportunities, develops recommendations and propose solutions
+ Conducts business analytics that identifies actionable business insights; conducting data analysis to recognize trends and opportunities for operational improvements in terms of cost, quality, or efficiency.
**Qualifications:**
+ Bachelor's Degree preferably from Industrial Engineering, Computer Science, or Information Technology.
+ At least **5 years of relevant experience** in the following areas:
+ ArchiMate modeling and BPMN (Business Process Model and Notation)
+ Software Development Life Cycle (SDLC)
+ Lean Six Sigma methodologies
+ IT Business Analysis, Project Delivery, or Agile frameworks (e.g., Scrum)
+ Proficient in **AWS** , **Microsoft Office Suite** , and **Microsoft Visio**
+ Strong analytical thinking, with a collaborative mindset and excellent communication and presentation skills
**Knowledge, Skills & Abilities:**
+ Business Requirements Elicitation, Business Requirements Documentation Development, Process Mapping and Modeling, Value Stream Mapping, Stakeholder Management, Systems Testing, Data Analysis
Physical Demands: Must be able to remain in a stationary position at a desk and/or computer for extended periods of time.
Travel: Less than 25% with shipboard travel likely
Work Conditions: Work primarily in a climate-controlled environment with minimal safety/health hazard potential. May be requested to work a different shift.
#LI-SH1
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Business Process Analyst (Mandarin Speaking)

Posted 2 days ago
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At TE, you will unleash your potential working with people from diverse backgrounds and industries to create a safer, sustainable and more connected world.
**Job Overview**
+ Complete the technical development of BU initiatives, ensuring constant communication and partnership Initiative Owner
+ Work with suppliers and supply chain process partners, providing training and onboarding services on procurement systems and platforms
+ Develop training material for self-service support
+ Utilized a ticketing system to capture user feedback and concerns
+ Be able to quickly shape data into reporting and analytics solutions
+ Collect Vendor Master information and upload it to the Master Data Platform
+ Support Suppliers and Business units with technical systems resolution
+ Translate complex requirements into effective business solutions.
+ Ensuring iterative design processes are followed, providing regular feedback and engagement to the business.
+ Actively participating in feedback to other analysts with respect to the development of new initiatives.
**What your background should look like:**
**REQUIRED SKILLS:**
+ Good communication skills & fluency in both Mandarin and English language
**EDUCATIONAL BACKGROUND**
+ Bachelor's degree in any program
**COMPETENCIES AND EXPERIENCE REQUIRED**
+ Understanding supply chain operations, systems, and processes.
+ Experience working with B2B and external suppliers
+ Knowledge of vendor Master data and Master data governance principles
+ Analytical mindset with a problem-solving aptitude
+ Innovation - Proven abilities to take initiative and be innovative
+ Good functional business-oriented mindset, as for this role, the level of interactions with business users and key users.
+ Excellent management and coaching skills
**WORKING SCHEDULE:**
+ Monday to Friday, 8:30 AM - 5:30 PM
**Competencies**
Values: Integrity, Accountability, Inclusion, Innovation, Teamwork
Location:
MAKATI CITY, 00, PH, 1226
City: MAKATI CITY
State: 00
Country/Region: PH
Travel: 10% to 25%
Requisition ID:
Alternative Locations:
Function: Procurement
TE Connectivity and its subsidiaries, affiliates, and operating units (collectively, the "Company") is committed to providing a work environment that prohibits discrimination on the basis of age, color, disability, ethnicity, marital status, national origin, race, religion, gender, gender identity, sexual orientation, protected veteran status, disability or any other characteristics protected by applicable law or regulation.
Manufacturing and Business Process Analyst

Posted 2 days ago
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Job Description
**onsemi** (Nasdaq: ON) is driving disruptive innovations to help build a better future. With a focus on automotive and industrial end-markets, the company is accelerating change in megatrends such as vehicle electrification and safety, sustainable energy grids, industrial automation, and 5G and cloud infrastructure. With a highly differentiated and innovative product portfolio, onsemi creates intelligent power and sensing technologies that solve the world's most complex challenges and leads the way in creating a safer, cleaner, and smarter world.
**More details about our company benefits can be found here:**
are committed to sourcing, attracting, and hiring high-performance innovators, while providing all candidates a positive recruitment experience that builds our brand as a great place to work.
Process Analyst, Procurement Operations (Japanese Speaker)

Posted 2 days ago
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Job Description
**Process Analyst, Procurement Operations**
**About us**
With over 200 brands sold in nearly 180 countries, we're the world's leading premium drinks company. Bring your passion and use your curiosity as you explore, collaborate, and innovate to build brands consumers love. Together with passionate people from all over the world, you'll test new ideas, learn and grow, and unlock a brighter, more exciting future.
Join us to create a career worth celebrating.
**What does this role look like for you?**
Ensure effective and efficient execution of the operational and Procurement Operation activities by supporting sourcing activities, negotiation, resolving operational procurement issues and act as an interface between requisitioners and procurement community to support & simplify guided buying following set purchasing standards & policies. Take lead in suggesting, driving & implementing process improvements and able to direct team members with correct process guidance.
**Role responsibilities:**
+ Strong team player with ability to work effectively on cross-functional to support the guided buying to Diageo users (employees)
+ Collaborate with procurement team to support on Sourcing & Complex Sourcing activities
+ Engage with category strategy
+ Organize & conduct e-sourcing events - eRFP, e-auctions
+ Perform sourcing activities, commercial negotiations & contract management (if applicable) for spend no more than US $50k. Ensure delivery of financial and non-financial/compliance targets for the market. This includes but is not limited to providing market analyses, price / service-level benchmarking, sourcing events, supplier negotiations and ongoing supplier relationship management
+ Embed best in class procurement category excellence capability and process, i.e. sourcing, contract management, risk and supplier performance management, as well as introducing supplier collaboration models with strategic suppliers
+ Provide comprehensive analysis on events conducted
+ Able to handle queries from supplier & business in supporting the procurement to run tenders
+ Manage & resolve BAU issues and queries as per SLA
+ Create & Manage content in Coupa (forms, catalogue and category cards) & drive to improve buying channels and keep them up to date
+ Builds, maintain and extend a sustainable relationship within Procurement, Suppliers & Users
+ Review, analyze and interpret various reports & drive global KPIs improvement.
+ Provide meaningful information on spend & buying pattern for category to procurement team and align with them to drive key strategic changes in category in order to reduce or optimize spend.
+ Engaging remotely and across time zones and collaborating with diverse cultures
+ Identify opportunities to minimize operational & administrative activities for Procurement team
+ Create & Maintain DTPs, Knowledge Management articles for procurement & users.
+ Actively involve in participating & conducting trainings on process, updates & compliance
+ Be the subject matter expert of tasks and activities performed under Procurement Operations
+ Get involved with team in helping to resolve critical/difficult issue and escalation.
+ Take lead in driving process improvements projects
**Working with us**
Flexibility is key to success. From part-time and compressed hours to different locations our people work flexibly in ways to suit them. Talk to us about what flexibility means to you and we'll work together so that you're supported from day one.
We recognise and value performance, offering our people a highly competitive Rewards and Benefits package.
Our purpose is to celebrate life, every day, everywhere. And creating an inclusive culture, where everyone feels valued and that they can belong, is a crucial part of this.
We embrace diversity in the broadest possible sense. This means that you'll be welcomed and celebrated for who you are just by being you. You'll be part of and help build and champion an inclusive culture that celebrates people of different gender, ethnicity, ability, age, sexual orientation, social class, educational backgrounds, experiences, mindsets, and more.
Our ambition is to create the best performing, most trusted and respected consumer products companies in the world. Join us and help transform our business as we take our brands to the next level and build new ones as part of shaping the next generation of celebrations for consumers around the world.
Feel inspired? Then this may be the opportunity for you.
**Worker Type :**
Regular
**Primary Location:**
McKinley Hill
**Additional Locations :**
**Job Posting Start Date :**
With over 200 brands sold in more than 180 countries, we're the world's leading premium drinks company. Every day, over 30,000 talented people come together at Diageo to create the magic behind our much-loved brands. From iconic names to innovative newcomers - the brands we're building are rooted in culture and local communities. Our ambition is to be one of the best performing, most trusted and most respected consumer products companies in the world.
Our founders, such as Arthur Guinness, John Walker, and Charles Tanqueray, were visionary entrepreneurs whose brilliant minds helped shape the alcohol industry. And through our people, their legacy lives on. Join us, and you'll collaborate with talented people from all corners of the world. Together, you'll innovate and push boundaries, shaping a more inclusive and sustainable future that we can all be proud of.
With diversity at our core, we celebrate our people's unique passions, commitments and specialist skills. Because when varied voices, mindsets, and personalities come together, great ideas are born. In our supportive culture, your voice will be heard and you'll be empowered to be you. Just bring your ambition, curiosity and ideas, and we'll celebrate your work and help you reach your fullest potential.
**DRINKiQ**
What's your DRINKiQ? Take our quiz to understand how alcohol is made and explore the effects of drinking. You can discover everything you need to know at DRINKiQ (
Process Automation Analyst

Posted 2 days ago
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Job Description
+ Collaborate with business stakeholders to conduct current state process assessments.
+ Participate in daily scrum meetings and Agile development methodology and process.
+ Analyze and document business processes at a keystroke level (L4).
+ Design end-to-end process in accordance with standard design principles and conventions for Developers in preparation for automation.
+ Learn capabilities and limitations of robotics software tool.
+ Analyze and observe processes to understand process steps, interdependencies, and applications used to complete Automation.
+ Identify processes that are suitable for automation and provide recommendations to reengineer processes to improve automation potential.
+ Prepare detailed process documentation including: SIPOC, Initial Process Analysis (IPA), Process Design Document (PDD), Solution Design Document (SDD), etc.
+ Understand and communicate why particular approach would be best fit for requirements and deliver clean configuration and testing.
+ Support and enhance organizational initiatives by positively influencing and supporting change management.
+ Take responsibility for project activities including work estimation, planning, stakeholder management and project quality.
+ Participate in the development and maintenance of appropriate project technical documentation including design, configuration, installation.
+ Read and follow the Underwriters Laboratories Code of Conduct and follow all physical and digital security practices.
+ Provides other duties as directed.
+ Bachelors' degree from an accredited University in Engineering/Computer Science, Finance or other related field is required.
+ 2+ years of Experience in programming (.Net, JAVA, C++, SAS, R, Python, etc. ).
+ 1+ years of relevant RPA development expertise with one of the market leading RPA platforms: Automation Anywhere, Blue Prism, or Workfusion.
+ Strong understanding of JavaScript and frameworks like jQuery, Angular Cloud development and deployments are necessary, MicroServices, AWS and Azure.
+ 1+ years of relevant RPA development expertise with one of the market leading RPA platforms: Automation Anywhere, Blue Prism, or Workfusion.
+ Demonstrated expertise with at least 1 full life cycle Analytics or Systems integration engagement across strategy, design and implementation.
+ Superior documentation and organizational skills with the ability to prioritize multiple concurrent tasks.
+ Must be detail oriented.
+ Advanced in Microsoft Office applications (Word, Excel, Access)Advanced experience in Visio required.
A global leader in applied safety science, UL Solutions (NYSE: ULS) transforms safety, security and sustainability challenges into opportunities for customers in more than 110 countries. UL Solutions delivers testing, inspection and certification services, together with software products and advisory offerings, that support our customers' product innovation and business growth. The UL Mark serves as a recognized symbol of trust in our customers' products and reflects an unwavering commitment to advancing our safety mission. We help our customers innovate, launch new products and services, navigate global markets and complex supply chains, and grow sustainably and responsibly into the future. Our science is your advantage.
UL LLC has been and will continue to be an equal opportunity employer. To assure full implementation of this equal employment policy, we will take steps to assure that:
Persons are recruited, hired, assigned and promoted without regard to race, color, age, sex or gender, sexual orientation, gender identity, gender expression, transgender status, religion, creed, national origin, ethnicity, citizenship, ancestry, disability, genetic information, military or veteran status, pregnancy, marital or familial status, or any other protected category under applicable law.
Finance Process Management Analyst
Posted today
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Job Description
**Qualifications**:
Licensed CPA or equivalent relevant experience as Finance/Business Analyst working in SAP Environment
At least 3 years' relevant experience in a business process analyst, operations analyst role or equivalent
With SAP-ERP experience, Process Mapping, developing business/user requirements, and instructional and procedural documentation and presentations
Completion of Document Control and Management Training Course
Strong skills in Data Management
Has ability to conceptualize, plan, organize, and manage resources for specific goals
Excellent business communication skills
Willing to work onsite (Pasig City)
**Job Summary**:
**Qualifications**:
- Licensed CPA or equivalent relevant experience as Finance/Business Analyst working in SAP Environment
- At least 3 years' relevant experience in a business process analyst, operations analyst role or equivalent
Analyst, Process Analytics

Posted 2 days ago
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Job Description
The Data & Analytics Function oversees the analytics life-cycle in order to identify, analyze and present relevant insights that drive business decisions and anticipate opportunities to achieve a competitive advantage. This function manages analytic data platforms, the access, design and implementation of reporting/business intelligence solutions, and the application of advanced quantitative modeling.
Data Analytics applies business process knowledge and data analytics to develop, recommend and communicate timely, accurate, relevant and actionable insights to support business decisions and objectives.
**Qualifications**
+ Bachelor's degree holder
+ Must have at least 1-2 years work experience Process Mapping & Analysis in a BPO/ Shared Services space
+ Experience in process analysis and improvement
+ Has high attention to details and able to interpret data trends
+ Experience in performing data analysis
+ Strong business process and workflow analytical skills
+ Knowledge in developing business/process requirements
+ Must have knowledge and experience in applying Lean Six Sigma Principles
+ Excellent presentation and communication skills
+ Lean Six Sigma Yellow Belt Certified
+ MS Office Tools Skills
+ Excel - Intermediate - Advanced
+ PowerPoint - Basic
+ SharePoint - Basic
+ Word - Basic
+ Good to have: Familiarity in using Business Process Management tool like Verint DPA and ProHance
+ Good to have: Experience in using SQL, PowerBI or Tableau
+ Reports Analyst experience in a Shared Services/ BPO environment an advantage
+ **Should be willing to work US Hours / Night Shift**
**What is expected of you and others at this level**
+ Applies basic concepts, principles and technical capabilities to perform routine tasks
+ Works on projects of limited scope and complexity Follows established procedures to resolve
+ readily identifiable technical problems
+ Works under direct supervision and receives detailed instructions
+ Develops competence by performing structured work assignments
+ Support end-to-end Process analysis initiatives across various processes
+ Support operations in data-driven decision making through Root Cause Analysis
+ Conduct Process Assessment & Documentation to identify improvement opportunities
+ Perform data analysis of performance data
+ Monitors and interprets data trends and reports risks and issues identified
+ Completes work independently and receives general guidance on new projects
+ Development of clear and detailed process maps and business requirements
+ Identify process issues and risks
+ Identify process inefficiencies and bottlenecks
_Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply._
_Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal_ _Opportunity/Affirmative_ _Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law._
_To read and review this privacy notice click_ here (
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Sr. Analyst, Process Analytics

Posted 2 days ago
Job Viewed
Job Description
+ **Process Analytics** - Prepare teams in their Digital Transformation journey. Identify areas for improvement using data -driven process discovery
+ **Process Data Analytics** - Define process-aligned metrics and targets that drives value to the customers using statistical sound process. Manage performance using target process data analysis and visualization. Provides an effective way to pilot new ideas with lower cost and less risk. Develop, test and mature strategies for new solutions.
+ **Continuous Process Improvement** - Continuously deliver year-on-year improvements through better and simpler ways of doing things. Reduce variation, reduce complexity, and drive process transformation. Set meaningful targets, gain insights into industry trends, and drive sustainable performance
Our Team Expertise
+ Lean, Six Sigma
+ Project Management and Agile Methodologies
+ Operational Excellence + ITIL
+ Business Process Management
+ Design Thinking
+ Data Analytics & Visualization
+ Quality Management System (ISO 9001, Six Sigma, and TQM)
+ Power Automate, Power BI, Office 365 Data Visualization, MiniBOTs
**_Qualifications_**
+ Bachelor's degree holder
+ Must have at least 3 years work experience Process Mapping & Analysis in a **BPO/ Shared Services industry**
+ Experience in process analysis and improvement
+ Strong business process and workflow analytical skills
+ Experienced in facilitating workshops and focus group discussions
+ Knowledge in developing business/process requirements
+ Extensive experience in developing instructional and procedural documentation and presentations
+ Must have knowledge and experience in applying Lean Six Sigma Principles
+ Excellent presentation and communication skills
+ Lean Six Sigma Yellow Belt Certified - preferred
+ MS Office Tools Skills
+ Excel - Basic
+ PowerPoint - Basic
+ SharePoint - Basic
+ Word - Basic
** Internal candidates have to be in a P1/P2/B4 role for a minimum of 12 months to be eligible to apply for this position.
- At least Green Belt Certified
**_What is expected of you and others at this level_**
The Process Analyst is responsible for responsible for developing and supporting the realization of strategic plans and management agendas through the following areas:
+ Process Mining (Process Variance Analysis) -Identify variations, process complexity, training gaps vs. actual process
+ Root Cause Analysis
+ Process Documentation - Process Document and Process Maps creation that supports the Robotic Process Automation projects
+ Process Simulation
+ Support end-to-end Process Mining initiatives across various processes
+ Support operations in data-driven decision making through Root Cause Analysis
+ Conduct Process Assessment & Documentation to identify process automation opportunities
+ Completes work independently receives general guidance on new projects
+ Development of clear and detailed process maps and business requirements
+ Identify process issues and risks
+ Identify process inefficiencies and bottlenecks
_Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply._
_Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal_ _Opportunity/Affirmative_ _Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law._
_To read and review this privacy notice click_ here (
Sr. Analyst, Process Analytics

Posted 2 days ago
Job Viewed
Job Description
+ **Process Analytics** - Prepare teams in their Digital Transformation journey. Identify areas for improvement using data -driven process discovery
+ **Process Data Analytics** - Define process-aligned metrics and targets that drives value to the customers using statistical sound process. Manage performance using target process data analysis and visualization. Provides an effective way to pilot new ideas with lower cost and less risk. Develop, test and mature strategies for new solutions.
+ **Continuous Process Improvement** - Continuously deliver year-on-year improvements through better and simpler ways of doing things. Reduce variation, reduce complexity, and drive process transformation. Set meaningful targets, gain insights into industry trends, and drive sustainable performance
Our Team Expertise
+ Lean, Six Sigma
+ Project Management and Agile Methodologies
+ Operational Excellence + ITIL
+ Business Process Management
+ Design Thinking
+ Data Analytics & Visualization
+ Quality Management System (ISO 9001, Six Sigma, and TQM)
+ Power Automate, Power BI, Office 365 Data Visualization, MiniBOTs
**_Qualifications_**
+ Bachelor's degree holder
+ Must have at least 3 years work experience in a **BPO/ Shared Services** **industr** y specializing Process Mapping & Analysis
+ Experience in process analysis and improvement
+ Strong business process and workflow analytical skills
+ Experienced in facilitating workshops and focus group discussions
+ Knowledge in developing business/process requirements
+ Extensive experience in developing instructional and procedural documentation and presentations
+ Must have knowledge and experience in applying Lean Six Sigma Principles
+ Excellent presentation and communication skills
+ Lean Six Sigma Yellow Belt Certified - preferred
+ MS Office Tools Skills
+ Excel - Basic
+ PowerPoint - Basic
+ SharePoint - Basic
+ Word - Basic
** Internal candidates have to be in a P1/P2/B4 role for a minimum of 12 months to be eligible to apply for this position.
- At least Green Belt Certified
**_What is expected of you and others at this level_**
The Process Analyst is responsible for responsible for developing and supporting the realization of strategic plans and management agendas through the following areas:
+ Process Mining (Process Variance Analysis) -Identify variations, process complexity, training gaps vs. actual process
+ Root Cause Analysis
+ Process Documentation - Process Document and Process Maps creation that supports the Robotic Process Automation projects
+ Process Simulation
+ Support end-to-end Process Mining initiatives across various processes
+ Support operations in data-driven decision making through Root Cause Analysis
+ Conduct Process Assessment & Documentation to identify process automation opportunities
+ Completes work independently receives general guidance on new projects
+ Development of clear and detailed process maps and business requirements
+ Identify process issues and risks
+ Identify process inefficiencies and bottlenecks
_Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply._
_Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal_ _Opportunity/Affirmative_ _Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law._
_To read and review this privacy notice click_ here (
Business Analyst
Posted 1 day ago
Job Viewed
Job Description
**Position Responsibilities:**
+ Delivery of successful initiatives in a timely manner based on project objectives and success criteria.
+ Promoting and enabling a high degree of collaboration among Business SMEs and decision makers to ensure successful and quick delivery.
+ Production of high quality business requirements; including but not limited to creation of documentation in various formats including BRD, Data Mapping, User Cases and User Stories
+ Identification and escalation of key risks, issues and dependencies, as well as cost benefit trade-offs among a variety of options to align with overall project and program objectives
+ Process modeling and analysis skills including but not limited to process improvements, gap analysis between current and future state along with root cause analysis
+ Basic creation UAT Test Plan and Test Case documentation
+ Conduct UAT execution and identify/retest defects to ensure successful completion
+ Create the necessary handover documentation and transition the project changes to the business (steady state)
+ Support implementation/warranty
+ Work collaboratively with the Project Support Team to pro-actively share information and foster continued learning and development
+ Able to explain technical jargon to non-technical/commercial teams
+ Acting as an advisor to senior managers and executive teams
+ Ability to identify tasks and deliverables to contribute to project plan and provide estimates of your required effort
+ Understanding the rationale for the analysis approach. And, contributing to agreements about how to proceed
+ Facilitate group workshops and meetings
+ Able to generate and propose business case including identifying cost and business savings for the stakeholders
+ Understanding business needs to support project transition and help establish change
**Required Qualifications:**
+ Bachelor's degree in Computer Science / Information Technology, Financial / Investments, Legal Management degree holder or other relevant post-secondary education preferred.
+ At least 3 years of BA or consultant experience with Information Technology, Financial Services or Middle and Back office operations enabling integrated solutions to optimize processes, technology, data etc.
+ Proficient in Microsoft Office Applications (including Visio, Project)
+ Experience in Agile Methodology is an advantage
+ Able to work in different shift schedules
**Preferred Qualifications:**
+ Quick to adapt with proven experience learning new products, technologies and tools
+ Thorough knowledge of analysis with regards to information gathering, requirements writing, UAT testing etc.
+ Ability to identify and pursue continuous improvements
+ Excellent negotiating skills and an ability to manage inter-departmental work relationships.
+ Strong influencing skills with ability to make sound recommendations
+ Previous experience in the financial services, wealth management or insurance industry
+ Must pass current job expectations and meet performance metrics.
**_When you join our team:_**
+ We'll empower you to learn and grow the career you want.
+ We'll recognize and support you in a flexible environment where well-being and inclusion are more than just words.
+ As part of our global team, we'll support you in shaping the future you want to see.
**Acerca de Manulife y John Hancock**
Manulife Financial Corporation es un importante proveedor internacional de servicios financieros que ayuda a las personas a tomar decisiones de una manera más fácil y a vivir mejor. Para obtener más información acerca de nosotros, visite .
**Manulife es un empleador que ofrece igualdad de oportunidades**
En Manulife/John Hancock, valoramos nuestra diversidad. Nos esforzamos por atraer, formar y retener una fuerza laboral tan diversa como los clientes a los que prestamos servicios, y para fomentar un entorno laboral inclusivo en el que se aprovechen las fortalezas de las culturas y las personas. Estamos comprometidos con la equidad en las contrataciones, la retención de talento, el ascenso y la remuneración, y administramos todas nuestras prácticas y programas sin discriminación por motivos de raza, ascendencia, lugar de origen, color, origen étnico, ciudadanía, religión o creencias religiosas, credo, sexo (incluyendo el embarazo y las afecciones relacionadas con este), orientación sexual, características genéticas, condición de veterano, identidad de género, expresión de género, edad, estado civil, estatus familiar, discapacidad, o cualquier otro aspecto protegido por la ley vigente.
Nuestra prioridad es eliminar las barreras para garantizar la igualdad de acceso al empleo. Un representante de Recursos Humanos trabajará con los solicitantes que requieran una adaptación razonable durante el proceso de solicitud. Toda la información que se haya compartido durante el proceso de solicitud de adaptación se almacenará y utilizará de manera congruente con las leyes y las políticas de Manulife/John Hancock correspondientes. Para solicitar una adaptación razonable en el proceso de solicitud, envíenos un mensaje a .
**Modalidades de Trabajo**
Híbrido