175 Lean jobs in the Philippines
Lean Six Sigma Specialist
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About the Role
We are looking for a Lean Six Sigma–qualified specialist (Green Belt minimum, Black Belt preferred) to join our team. The ideal candidate will create management reporting dashboards, audit and improve business processes, and implement automations to boost efficiency. You'll also be responsible for documenting Standard Operating Procedures (SOPs) to ensure consistency and compliance across all units.
This role suits someone who is both highly analytical and a great communicator in English and Filipino, with a strong background in process optimisation and automation.
Key Responsibilities
- Build and maintain management reporting dashboards for unit-level performance.
- Conduct process audits and recommend efficiency improvements using Lean Six Sigma methodologies.
- Design and implement automations and workflows using AI or no-code platforms (Zapier, Make, Power Automate, Google Apps Script, etc.).
- Research and present the latest process and automation trends relevant to our operations.
- Develop and maintain Standard Operating Procedures (SOPs) for key business processes.
- Communicate findings and recommendations clearly with both leadership and staff in English and Filipino.
Qualifications
- Lean Six Sigma Green Belt (minimum) or Black Belt (preferred).
- 2+ years of experience in process improvement, operations excellence, or analytics.
- Proficiency with BI tools (Power BI, Looker Studio, or Tableau).
- Experience with automation tools (Zapier, Make, Power Automate, etc.).
- Strong skills in writing SOPs and process documentation.
- Excellent communication skills in English and Filipino.
- Home based role with once a month get together with the team (candidates in Cavite preferred but will consider applicants from other areas.)
Nice-to-Have
- Familiarity with SQL or Python for data analysis.
- Experience in BPO, logistics, e-commerce, or service operations.
What We Offer
- Competitive salary based on experience and certification.
- Opportunity to work on impactful projects that directly improve efficiency and performance.
- Collaborative environment with leadership support for process innovation.
- Will directly work alongside the CEO of the business
- Professional growth through exposure to the latest automation and AI trends.
How to Apply
Please send your CV, proof of Six Sigma certification, and a short note describing one process improvement you have successfully delivered (problem → action → measurable result).
Job Type: Full-time
Pay: Php70, Php90,000.00 per month
Application Question(s):
- Apply only if you have experience managing eCommerce websites using at least three of the following platforms: Magento, WordPress, WooCommerce, and Shopify. Is this you? Yes or No
Experience:
- Promotional Products: 1 year (Required)
- Australian Company: 2 years (Required)
Work Location: Remote
Manager - Lean Six Sigma Quality
Posted today
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Ready to shape the future of work?
At Genpact, we don't just adapt to change—we drive it. AI and digital innovation are redefining industries, and we're leading the charge. Genpact's AI Gigafactory , our industry-first accelerator, is an example of how we're scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI , our breakthrough solutions tackle companies' most complex challenges.
If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team that's shaping the future, this is your moment.
Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions – we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation , our teams implement data, technology, and AI to create tomorrow, today. Get to know us at and on LinkedIn , X , YouTube , and Facebook .
Inviting applications for the role of Manager, Lean Six Sigma Quality
In this role, you will Partner with operations to launch process improvement projects impacting revenue generation, customer service experience, first call resolution & Net Promoter Score (NPS).
Responsibilities:
This is a full time role and would involve balancing various tasks like the following (indicative - but not limited to:)
Developing and Executing Key Process Improvement & Digital Transformational Project Roadmaps for the aligned businesses
Interact with Clients for understanding Key business Priorities and Opportunity identification
Lead BB Level Projects, and coach & mentor Green Belts
Provide innovative leadership driving quality performance
Direct the identification of gaps and improvement in the various processes
Ensure the use of problem solving and root cause analysis where necessary
Deploy framework to improve Process performance on the shop floor.
Lead VSM and Problem Solving Workouts with the various businesses
Monitor & audit the deployed processes for effectiveness & efficiency
Responsible for the Visual Management of dashboards & metrics
Responsible for generating business impact for the clients using the CI methodologies and frameworks
Qualifications:
Minimum qualifications
Six Sigma experience must be in a Business Process Outsourcing context
Candidates must have launched & mentored several operational improvement projects, that may have contributed to revenue generation, First Call Resolution & Net Promoter Score (NPS).
Preferred qualifications
Preferably candidates who have supported banking, financial services & insurance clients.
Candidate must be at the least Green Belt Certified
Why join Genpact?
Be a transformation leader – Work at the cutting edge of AI, automation, and digital innovation
Make an impact – Drive change for global enterprises and solve business challenges that matter
Accelerate your career – Get hands-on experience, mentorship, and continuous learning opportunities
Work with the best – Join 140,000+ bold thinkers and problem-solvers who push boundaries every day
Thrive in a values-driven culture – Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress
Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up.
Let's build tomorrow together.
Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color , religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation.
Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.
Job Manager
Primary Location Philippines-Muntinlupa City
Education Level Bachelor's / Graduation / Equivalent
Job Posting Sep 11, 2025, 2:56:56 AM
Unposting Date Ongoing
Master Skills List Digital
Job Category Full Time
Manager - Lean Six Sigma Quality
Posted today
Job Viewed
Job Description
Ready to shape the future of work?
At Genpact, we don't just adapt to change—we drive it. AI and digital innovation are redefining industries, and we're leading the charge. Genpact's AI Gigafactory, our industry-first accelerator, is an example of how we're scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies' most complex challenges.
If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team that's shaping the future, this is your moment.
Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions – we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation, our teams implement data, technology, and AI to create tomorrow, today. Get to know us at and on LinkedIn, X, YouTube, and Facebook.
Inviting applications for the role of Manager, Lean Six Sigma Quality
In this role, you will Partner with operations to launch process improvement projects impacting revenue generation, customer service experience, first call resolution & Net Promoter Score (NPS).
Responsibilities:
This is a full time role and would involve balancing various tasks like the following (indicative - but not limited to:)
· Developing and Executing Key Process Improvement & Digital Transformational Project Roadmaps for the aligned businesses
· Interact with Clients for understanding Key business Priorities and Opportunity identification
· Lead BB Level Projects, and coach & mentor Green Belts
· Provide innovative leadership driving quality performance
· Direct the identification of gaps and improvement in the various processes
· Ensure the use of problem solving and root cause analysis where necessary
· Deploy framework to improve Process performance on the shop floor.
· Lead VSM and Problem Solving Workouts with the various businesses
· Monitor & audit the deployed processes for effectiveness & efficiency
· Responsible for the Visual Management of dashboards & metrics
· Responsible for generating business impact for the clients using the CI methodologies and frameworks
Qualifications:
Minimum qualifications
· Six Sigma experience must be in a Business Process Outsourcing context
· Candidates must have launched & mentored several operational improvement projects, that may have contributed to revenue generation, First Call Resolution & Net Promoter Score (NPS).
Preferred qualifications
· Preferably candidates who have supported banking, financial services & insurance clients.
· Candidate must be at the least Green Belt Certified
Why join Genpact?
Be a transformation leader – Work at the cutting edge of AI, automation, and digital innovation
Make an impact – Drive change for global enterprises and solve business challenges that matter
Accelerate your career – Get hands-on experience, mentorship, and continuous learning opportunities
Work with the best – Join 140,000+ bold thinkers and problem-solvers who push boundaries every day
Thrive in a values-driven culture – Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress
Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up.
Let's build tomorrow together.
Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation.
Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.
Operational Excellence
Posted today
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Über uns
Bereit, mit uns die Zukunft zu gestalten?
Bei Hellmann stehen unsere Mitarbeitenden im Zentrum all unseres Handelns – denn für uns zählen Beziehungen. Teil von Hellmann zu werden bedeutet mehr, als nur in ein globales Unternehmen einzusteigen. Es ist eine Einladung, gemeinsam mit uns die Zukunft der Logistikbranche zu prägen.
Unsere Hellmann-Kultur basiert auf vier Werten:
Caring, Entrepreneurial, Forward-Thinking und Reliable
. Du findest dich in diesen Werten wieder? Dann werde Teil unserer FAMILIE – mit rund Mitarbeitenden an über 200 Standorten weltweit.
For the better. Together.
- We are seeking a motivated and results-oriented Operation Excellence & Project Manager to join our fast-growing Shared Service Center team. In this role, you will lead strategic initiatives that enhance productivity, streamline operations, and support the smooth migration of new services into our center.
About The Position
We are seeking a motivated and results-oriented Operation Excellence & Project Manager to join our fast-growing Shared Service Center team. In this role, you will lead strategic initiatives that enhance productivity, streamline operations, and support the smooth migration of new services into our center.
What You Will Do
- Lead and deliver end-to-end improvement projects that increase efficiency and service quality.
- Manage the successful onboarding and integration of new services into the shared service center.
- Identify and implement process optimization opportunities using data analysis, stakeholder input, and best practices.
- Design process flows, write SOPs, and create training materials that are clear and actionable for front-line teams.
- Collaborate with cross-functional teams to implement sustainable, long-term solutions.
- Track project progress, manage risks, and ensure timely, high-quality delivery.
- Promote a culture of continuous improvement by coaching teams and applying LEAN methodologies.
What You Will Bring
- Proven experience in project management and continuous improvement, ideally in logistics or shared services.
- Strong analytical and problem-solving skills.
- Excellent communication and stakeholder management abilities.
- Familiarity with Lean, Six Sigma, or similar methodologies (certification is a plus).
- Ability to translate customer requirements into efficient processes and actionable tasks.
- Proficiency in MS Excel and other Microsoft Power Tools.
- Ability to translate business needs into technical requirements for IT development.
- Experience in AI engineering and its practical application in daily operations.
- Demonstrated success in leading remote teams and communicating with senior management.
- Strong organizational skills with a focus on quality, detail, and timely execution.
- Resilience and energy to perform under pressure and meet tight deadlines.
Educational Background / Work Experience
- Bachelor's degree in International Logistics, Freight Forwarding, or a related field.
- Minimum 6 years of experience in an international environment.
- At least 3 years of experience leading international projects with 10+ stakeholders.
- LEAN Six Sigma certification and hands-on project experience is a plus.
- In-depth understanding of international air and sea freight forwarding and logistics processes is beneficial.
Language Skills
- Fluent in English (written and spoken)
- Additional languages are a plus.
Technical Skills
- Advanced Microsoft Excel and Office Suite skills.
- Experience with AI engineering tools and applications.
- Familiarity with Cargowise One is an advantage.
Decision making authority
- Decision-making authority as delegated by the direct manager, in line with company policies
Inklusion und soziale Vielfalt sind fest verankerte Werte in unserer Unternehmenskultur. Unabhängig von Geschlecht, Alter, etwaigen Behinderungen, Religion, ethnischer Herkunft oder sexueller Identität: Wir freuen uns darauf, dich kennenzulernen
Wenn dich diese tolle Chance begeistert und du die passenden Voraussetzungen mitbringst, dann klicke auf BEWERBEN
Hast Du noch Fragen? Dann wende dich bitte an unseren zuständigen Recruiter*in.
Specialist, LEAN, QMS
Posted today
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If you are a current DSV employee and interested in a position in another country, please contact your Human Resource representative to discuss the process and requirements of applying.
Job Req Number:
Time Type: Full Time
HR Recruitment Specialist: Aaron Carreon
Specialist, LEAN, QMS - Continuous Improvement & QMS
The role of Continuous Improvement & QMS Specialist is to act as a business partner who works closely with middle management and the teams, understand business priorities, proposes and implements improvement projects/initiatives which support successful achievement of DSV GBS strategic goals and objectives.
Tasks and responsibilities:
- Support to build and strengthen continuous improvement culture within GBS
- Work with operations teams and drive process improvements that quantitatively and qualitatively improve costs, quality and service,
- Cooperation with GBS units and teams and other process stakeholders, e.g. Global Process Owner, Business Change Managers, RPA, PA, BPD in the scope of improvement activities,
- Track and report continuous improvement project and initiatives
- Assist process transition to operations and participate in SLA review,
- Support the establishment and delivery of an operational excellence/ standard work program for GBS
- Designing, preparing and conducting continuous improvement methodologies training sessions including, but not limited to Six Sigma, 5S, Lean Principles and others,
- Support in defining new KPIs for services provided by GBS and support in their implementation,
- Develop, implement and maintain reporting framework for business KPI metrics,
- Implementation and maintenance of the process maturity model of the organization (Maturity Matrix Model),Ad Hoc reporting requirements, Support employees in the development of knowledge and skills in the field of continuous improvement, Compliance with internal regulations, procedures, law and managers orders, including labor regulations, regulations on remuneration and other internal regulations in the company, including company's intellectual property protection, Behaviors and attitudes consistent with the values.
- Support Operations in the creation, development/update of process documentations outside of process migration scope, and conduct documentation audits based on GBS standards
- Constant skills development by participating in training and self-development
- Compliance with internal regulations, procedures, law and managers orders, including labor regulations, regulations on remuneration and other internal regulations in the company, including company's intellectual property protection.
- Behaviors and attitudes consistent with the values of DSV.
- Professional skills development by participation in training and constant self-education.
Special rights:
- Organize work and give instructions to employees taking part in projects.
- Make independent decisions in project management.
- Support Managers in matters related to organization, improvement, required resources, increase the efficiency of operations and others to achieve the goals set in quality policy.
Education and skills:
Minimal requirements
- Higher education: Finance / Economics / Industrial Engineering
- Completed training: Six Sigma Green Belt or Black Belt
- Knowledge of English at C1 level.
- Knowledge of the Ms Office package that enables effective and correct: sorting and filtering data, conditional cell formatting, "freezing" rows, columns, securing form/ cells, cell formatting, creating pivot tables/ graphs, vertical searching for data, validating/ consolidating and grouping data and support for simple macros.
- Highly developed skills of cooperation with internal and external clients.
- Ability to work under time pressure.
- Good organization skills of own and others work.
- Critical and objective observation of the process and implementation of new solutions enabling efficient and effective solving of any problems in the managed process.
- Analytical skills.
- Teamwork.
- Implementation of new processes, improvements in processes.
- Decision-making skills.
- Prioritization of entrusted tasks.
- Cooperation with people and effective motivation to self-development, considering the needs of the organization.
- Communication through effective speaking and listening, and at the same time perfecting others.
- Identifying and formulating your own values and priorities and using them in practice.
- Time management.
Minimal work experience:
Minimal re quirements
- Experience in working in an international corporation environment supported by a minimum of 4 years of professional practice.
- Experience in describing business processes in logistics/ freight forwarding
- Experience or participation in the implementation of projects/ savings programs in the organization.
DSV – Global transport and logistics
Working at DSV means playing in a different league.
As a global leader in transport and logistics, we have been on an extraordinary journey of growth. Let's grow together as we continue to innovate, digitalise and build on our achievements.
With close to 160,000 colleagues in over 90 countries, we work every day to offer solid services and meet our customers' needs and help them achieve their goals. We know that the best way to achieve this is by bringing in new talent, fresh perspectives and ambitious individuals like you.
At DSV, performance is in our DNA. We don't just work – we aim to shape the future of logistics. This ambition fuels a dynamic environment built on collaboration with world-class team players, accountability and action. We value inclusivity, embrace different cultures and respect the dignity and rights of every individual. If you want to make an impact, be trusted by customers and grow your career in a forward-thinking company – this is the place to be.
Start here. Go anywhere
Visit
Senior Engineer, Lean
Posted today
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The Allegro team is united by a clear purpose—advancing technologies that make the world safer, more efficient, and more sustainable. With over 30 years of experience in semiconductor innovation, we bring that purpose to life across every part of the business—from breakthrough product development and customer success to how we show up for each other and the communities we serve.
The Opportunity
This role is pivotal in initiating, developing, and sustaining Lean manufacturing concepts, mentoring project teams, and ensuring the efficient execution of cost reduction and workflow optimization initiatives. You will play a key role in fostering a culture of continuous improvement and directly contributing to Allegro's operational efficiency and financial objectives.
What You Will Do
- Lean Program Leadership: Initiate, design, develop, and implement Lean manufacturing concepts and programs, ensuring their long-term sustainability.
- Project Mentorship & Support: Serve as a mentor to project teams, acting as a bridge between teams and Lean leadership to ensure action items are addressed and completed.
- Lean Execution & Optimization: Execute Lean manufacturing techniques, identify and implement cost reductions, and optimize workflow and cell designs for improved shop throughput.
- Continuous Improvement Projects: Plan, execute, and manage continuous improvement projects to achieve defined objectives and financial targets.
- Performance Monitoring & Reporting: Regularly track progress, milestones, and savings of active projects. Conduct and participate in meetings to assess the execution and thoroughness of Lean content, generating and presenting reports as required.
- Communication & Training: Communicate the Lean group's philosophy, vision, and expectations. Develop and sustain employee training and development on Lean concepts, and establish measurement systems supporting the Lean manufacturing philosophy.
- Value Stream Mapping: Lead value stream mapping exercises to identify and record business improvement areas, and develop implementation plans to achieve future state objectives.
- Operational Partnership: Partner with Lean Champions to train and coach operations on Lean concepts, assisting in the Lean deployment program through process improvement and efficiency recommendations.
- Budget Management: Plan and manage expense budget objectives and capital items related to Lean initiatives.
What You Will Bring
- Bachelor's degree in Industrial Engineering or any Engineering discipline, with a minimum of 2 years of experience in Lean Manufacturing.
- Proven experience and strong understanding of Lean Manufacturing and Six Sigma concepts and their practical application.
Lean Engineer II
Posted today
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The main responsibility of this position is to deliver quantifiable improvement results in the form of Quality, Safety, Delivery & Cost within assigned Value Stream.
About the job:
- Utilizing Value Stream Mapping; drive continuous improvement across Production/Administration processes in the areas of Quality, Safety, Delivery & Cost through Kaizens & Lean Six Sigma projects.
- Provide leadership in the execution of projects within assigned Value Stream. Provide project expertise in the form of Lean Six Sigma tools & methodologies. Review and monitors project progress to assure quality and adherence to project and company objectives.
- Mentor Lean Small Group Activities projects & events
- Support a Lean specialty sub-committee; and become a Subject Matter Expert in the focused-area.
- Personal development through LF training, self-improvement research and benchmarking / networking activities.
About you:
- Bachelor's degree in Engineering (or a combination of relevant experience and/or formal training)
- 3+ years of experience in Industrial Engineering
- Strong analytical skills
- Strong ability to communicate across different levels and across departments of the organization
- Strong mathematical aptitude
- Strong systems perspective
- Lean / Six Sigma Green Belt certification is an advantage
- Lean knowledge or experience is an advantage
- Excellent written and verbal communication skills
Littelfuse strives to empower associate growth and development in a culture of ongoing collaboration and respect for diverse global perspectives and expertise.
Our Core Values – Respect, Customer Focus, Agility, Collaboration – support us in our mission to improve the safety, reliability, and performance of our customers' products that use electrical energy.
We are an equal-opportunity employer that takes pride in giving every associate the means and courage to make a difference – everywhere, every day.
We offer a variety of benefits, competitive salary, bonuses, flexible working hours, remote working as well as development opportunities like internal Lean Six Sigma Certification.
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Operational Excellence Officer
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The Operational Excellence Officer (Process & Technology) is responsible for the effective management, implementation, and optimization of procurement technology solutions. This role ensures that key procurement technology platforms and tools are effectively designed & implemented, and efficiently utilized to streamline procurement processes, enhance data visibility & governance, and enable the division's key initiatives. The Officer will act as a liaison between the Procurement team and business technology (BT), ensuring seamless integration and user adoption of procurement technologies.
Implementation and Training
Support and drive the implementation of procurement technology solutions (new or enhancements), including requirements gathering, testing, and deployment.
- Develop (with third-party resources) and deliver training programs for internal and external stakeholders on the use of procurement technology tools.
Create (with third-party resources) and maintain user documentation and training materials.
System Administration and Maintenance
Manage the functional end of procurement technology systems, including source-to-contract and e-procurement platforms, and supplier relationship management (SRM) tools.
- Oversee system configurations, updates, and troubleshooting to ensure optimal performance.
Support monitoring of system performance and identify areas for improvement.
Data Management and Analysis
Ensure data accuracy and integrity within procurement technology systems.
- Generate reports and dashboards to provide insights into procurement performance and identify trends.
Analyze procurement data to identify opportunities for process improvements.
Stakeholder Collaboration
Collaborate with BT and third-party resources to ensure seamless integration of procurement technology solutions.
- Act as a liaison between the procurement team and procurement technology vendors.
Communicate effectively with internal and external stakeholders (system users) to address technology-related concerns or requirements and provide support.
Vendor Management
Assist in the evaluation and selection of procurement technology vendors.
Assist in monitoring vendor performance and ensuring compliance with service level agreements (SLAs).
Process Improvement
Identify and recommend opportunities to improve procurement processes through the use of technology.
- Lead/support process improvement initiatives and ensure alignment with best practices.
- Document and update procurement technology-related processes.
Qualifications:
- A graduate of Bachelor's Degree in Engineering, Economics, Accounting or any equivalent course.
- With at least three (3) years of experience in process improvement and end-to-end technology implementation projects.
- Experience in using procurement systems and tools such as Ivalua, SAP Ariba, SAP S/4HANA, Coupa, or GEP is an advantage.
- Possess a good command of the English language; can communicate well with other divisions and departments, contractors, and suppliers.
- Able to do in-depth cost analysis and to weigh advantages/disadvantages of given transactions.
- Able to make quick, objective, and logical decisions on matters relating to the quality, quantity, price, and timing of purchases in the best interest of the company.
- Must be willing to be assigned in Ortigas, Pasig (hybrid set-up).
Jollibee Foods Corporation is the hiring entity for this requisition.
Operational Excellence Engineer
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Join Avon as an OPEX Engineer
At Avon, we're committed to making our manufacturing processes safer, leaner, and more efficient. We're looking for an OPEX Engineer to help us drive continuous improvement and innovation across our operations. If you're passionate about process excellence and want to make a real impact, this could be the role for you.
What you'll be doing:
As an OPEX Engineer, you'll take ownership of production standards and targets, ensuring our manufacturing processes are optimized for quality and efficiency. You'll collaborate with cross-functional teams to lead improvement projects, support new product introductions, and drive operational excellence. Your work will directly influence productivity, cost, and quality outcomes across the business.
What you'll be working on:
- Developing and maintaining manufacturing standards through time studies and audits
- Supporting new product development by setting production parameters and conducting line trials
- Leading Lean Six Sigma and Total Flow/Quality Improvement initiatives
- Analyzing production data to identify and resolve issues in productivity, quality, and layout
- Updating labor costs and scrap factors for financial planning
- Creating standardized procedures and training materials for continuous improvement
What we're looking for:
- Bachelor's degree in Industrial Engineering
- At least 2 years of experience in manufacturing (cosmetics, consumer goods, or pharma preferred)
- Knowledge of Lean Six Sigma, motion and time study, FMEA, SPC, and root cause analysis
- Proficiency in tools like AutoCAD, Minitab, and Microsoft Office
- Certified or trained Lean Six Sigma Green Belt is a plus
- Strong analytical, problem-solving, and project management skills
- Ability to work cross-functionally and communicate effectively across teams
operational excellence associate
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The Operational Excellence Associate – Data Analytics will play a critical role in driving process efficiency, performance monitoring, and decision-making support across the organization. This role will focus on collecting, analyzing, and interpreting operational data to identify trends, detect issues, recommend improvements, and support strategic initiatives.
The ideal candidate is detail-oriented, data-driven, and passionate about using analytics to solve operational challenges, minimize losses, and deliver measurable improvements in efficiency, productivity, and service quality.
Key Responsibilities
Data Analytics & Reporting
Gather, clean, and analyze operational data from multiple sources (hub operations, rider performance, delivery metrics, COD collections, etc.).
- Develop and maintain dashboards and reports to track KPIs, SLAs, and productivity metrics.
Provide real-time insights to operations teams and management for better decision-making.
Operational Excellence Initiatives
Support continuous improvement projects by identifying process gaps and inefficiencies.
- Use data to validate root causes of operational issues (e.g., parcel loss, COD irregularities, delays).
Work with cross-functional teams to recommend corrective actions and preventive measures.
Loss Minimization & Risk Management
Monitor trends in claims, parcel tampering, COD remittance, and hub performance to flag irregularities.
- Conduct data-driven investigations to support compliance and audit teams.
Provide recommendations to minimize financial and operational risks.
Business Insights & Strategy Support
Deliver data models and performance forecasts to support resource allocation and manpower planning.
- Assist in evaluating pilot programs, incentive schemes, and fleet optimization projects using quantitative analysis.
- Provide insights for client and partner reporting requirements.
- Key Performance Indicators (KPIs)
- Timeliness and accuracy of dashboards and reports.
- Identification and implementation of process improvements based on data insights.
- Reduction in operational losses (parcel loss, COD discrepancies, delays).
- Improvement in operational KPIs (on-time delivery, hub efficiency, rider compliance).
Qualifications
- Bachelor's degree in Industrial Engineering, Business Analytics, Data Science, Statistics, or related field.
- 1–3 years of experience in data analytics, operations analysis, or process improvement (experience in e-commerce/logistics preferred).
- Strong analytical skills with proficiency in Excel, SQL, Power BI/Tableau, or similar data tools.
- Knowledge of process improvement methodologies (Lean, Six Sigma, Kaizen) is an advantage.
- Excellent communication skills – able to translate data into actionable insights for non-technical stakeholders.
- Highly organized, detail-oriented, and capable of working in a fast-paced environment.