16 Process Documentation jobs in the Philippines
Business Process Senior Associate

Posted 2 days ago
Job Viewed
Job Description
**Position** **Responsibilities:**
+ Process and analyze transactions in line with the Service Level Agreement set with the Business Unit
+ Attain Mastery of Business Unit Policies governing the transactions being processed
+ Report all system issues that may affect the operations
+ Such other duties and functions as assigned by Operations Management
**Required Qualifications:**
+ With at least 1 year data/BPO experience as a requirement, undergrads with 2 years of data/BPO experience
+ Basic knowledge with MS office applications (Word, Excel, Powerpoint)
+ Ability to compose grammatically correct, clear and concise communication
+ Minimum keyboarding skills of at least 45 words per minute
+ Knowledge of browsers and relevant computer applications. Exhibits good navigation skills
**Preferred Qualifications:**
+ Above average problem-solving skills
+ Above average written and verbal communication skills
+ Above average attentiveness to detail (ability to clearly understand and act on presented problem statement; to comprehend, capture as well as interpret basic customer information)
+ Fast and accurate data-entry skills with the ability to process high volumes of work accurately
+ Adaptable to change
**_When you join our team:_**
+ We'll empower you to learn and grow the career you want.
+ We'll recognize and support you in a flexible environment where well-being and inclusion are more than just words.
+ As part of our global team, we'll support you in shaping the future you want to see.
**Acerca de Manulife y John Hancock**
Manulife Financial Corporation es un importante proveedor internacional de servicios financieros que ayuda a las personas a tomar decisiones de una manera más fácil y a vivir mejor. Para obtener más información acerca de nosotros, visite .
**Manulife es un empleador que ofrece igualdad de oportunidades**
En Manulife/John Hancock, valoramos nuestra diversidad. Nos esforzamos por atraer, formar y retener una fuerza laboral tan diversa como los clientes a los que prestamos servicios, y para fomentar un entorno laboral inclusivo en el que se aprovechen las fortalezas de las culturas y las personas. Estamos comprometidos con la equidad en las contrataciones, la retención de talento, el ascenso y la remuneración, y administramos todas nuestras prácticas y programas sin discriminación por motivos de raza, ascendencia, lugar de origen, color, origen étnico, ciudadanía, religión o creencias religiosas, credo, sexo (incluyendo el embarazo y las afecciones relacionadas con este), orientación sexual, características genéticas, condición de veterano, identidad de género, expresión de género, edad, estado civil, estatus familiar, discapacidad, o cualquier otro aspecto protegido por la ley vigente.
Nuestra prioridad es eliminar las barreras para garantizar la igualdad de acceso al empleo. Un representante de Recursos Humanos trabajará con los solicitantes que requieran una adaptación razonable durante el proceso de solicitud. Toda la información que se haya compartido durante el proceso de solicitud de adaptación se almacenará y utilizará de manera congruente con las leyes y las políticas de Manulife/John Hancock correspondientes. Para solicitar una adaptación razonable en el proceso de solicitud, envíenos un mensaje a .
**Modalidades de Trabajo**
Híbrido
Business Process Senior Associate

Posted 2 days ago
Job Viewed
Job Description
**Position Responsibilities:**
+ Accurately submit complex applications using AWD and Mainframe Systems (including Contract Acceptance, NBUS, Capsil, IMAC, and LH systems) for new business.
+ Process Term Life applications up to $250,000, as well as Health, Dental, and Personal Accident applications, following Affinity Underwriting Department guidelines.
+ Manage substandard offers accepted by clients, process initial premium payments when necessary, and reconcile funds across operating systems.
+ Serve as a backup for MBPS New Business processing functions and handle in-force or claim file requests as needed.
+ Obtain missing information for Not in Good Order applications from Agents/Brokers, Sponsors, and clients through phone, email, or written correspondence.
+ Address customer inquiries directed to New Business via email from the Customer Service Department and provide support to other New Business staff.
**Required Qualifications:**
+ Open for fresh graduates, though preference will be given to candidates with at least one year of relevant work experience in a professional setting.
+ Candidates with experience in back-office operations or administrative roles are highly desirable. This includes familiarity with office management tasks, data entry, document handling, and providing general support to ensure efficient office operations.
+ A bachelor's degree in any field is required.
+ Amenable for fixed night shift.
**Preferred Qualifications:**
+ Proficiency in Microsoft tools
+ Demonstrates effective communication skills, both verbal and written, with the ability to clearly convey information and ideas to diverse audiences.
+ Ability to apply critical thinking and problem-solving skills in a work environment.
**_When you join our team:_**
+ We'll empower you to learn and grow the career you want.
+ We'll recognize and support you in a flexible environment where well-being and inclusion are more than just words.
+ As part of our global team, we'll support you in shaping the future you want to see.
**Acerca de Manulife y John Hancock**
Manulife Financial Corporation es un importante proveedor internacional de servicios financieros que ayuda a las personas a tomar decisiones de una manera más fácil y a vivir mejor. Para obtener más información acerca de nosotros, visite .
**Manulife es un empleador que ofrece igualdad de oportunidades**
En Manulife/John Hancock, valoramos nuestra diversidad. Nos esforzamos por atraer, formar y retener una fuerza laboral tan diversa como los clientes a los que prestamos servicios, y para fomentar un entorno laboral inclusivo en el que se aprovechen las fortalezas de las culturas y las personas. Estamos comprometidos con la equidad en las contrataciones, la retención de talento, el ascenso y la remuneración, y administramos todas nuestras prácticas y programas sin discriminación por motivos de raza, ascendencia, lugar de origen, color, origen étnico, ciudadanía, religión o creencias religiosas, credo, sexo (incluyendo el embarazo y las afecciones relacionadas con este), orientación sexual, características genéticas, condición de veterano, identidad de género, expresión de género, edad, estado civil, estatus familiar, discapacidad, o cualquier otro aspecto protegido por la ley vigente.
Nuestra prioridad es eliminar las barreras para garantizar la igualdad de acceso al empleo. Un representante de Recursos Humanos trabajará con los solicitantes que requieran una adaptación razonable durante el proceso de solicitud. Toda la información que se haya compartido durante el proceso de solicitud de adaptación se almacenará y utilizará de manera congruente con las leyes y las políticas de Manulife/John Hancock correspondientes. Para solicitar una adaptación razonable en el proceso de solicitud, envíenos un mensaje a .
**Modalidades de Trabajo**
Híbrido
Business Process Management Architect
Posted 473 days ago
Job Viewed
Job Description
This is a remote position.
Define the principles, methods, tools, and best practices for BPM. Ensure the consistency and quality of BPM solutions. Develop the enterprise's business architecture blueprint along with the corresponding value stream process matrix. Ensure the alignment between business needs, business architecture, and information technology architecture. Engage in the business process analysis and transformation initiative. Evaluate the feasibility, risks, and impacts of BPM projects, and provide guidance and support to the BPM teams Requirements At least 5 years in more than one business process automation tool Appian / Pipefy / Bizagi / BluePrism / Oracle BPM etc. Certified solution architect in the relevant tools Good knowledge of the product including BPM Fundamentals, Architecture Components, and Technical Features such as Designer Features, Configurations, etc. Should have hands-on experience in design and development Should have good knowledge of Java, J2EE, Ajax, JavaScript, JS, XML, XSLT, etc. Can multi-hat as a BPM analyst in the early days of conversation - Good communicator and collaborator Passion for DevOps culture and solving real customer needs Amenable to EMEA shift (3:00 PM to 12:00 AM) Benefits Stable employment. On the market since 2008, 1300+ talents currently on board in 7 global sites. Office as an option” model. You can choose to work remotely or in the office. Flexibility regarding working hours and your preferred form of contract. Comprehensive online onboarding program with a “Buddy” from day 1. Cooperation with top-tier engineers and experts. Unlimited access to the Udemy learning platform from day 1. Certificate training programs. Opportunity to earn 500+ technology certificates yearly. Upskilling support. Capability development programs, Competency Centers, knowledge sharing sessions, community webinars, 110+ training opportunities yearly. Grow as we grow as a company. 76% of our managers are internal promotions. A diverse, inclusive, and values-driven community. Autonomy to choose the way you work. We trust your ideas. Create our community together. Refer your friends to receive bonuses. Activities to support your well-being and health. Plenty of opportunities to donate to charities and support the environment.Business Process Analyst (Mandarin Speaking)

Posted 2 days ago
Job Viewed
Job Description
At TE, you will unleash your potential working with people from diverse backgrounds and industries to create a safer, sustainable and more connected world.
**Job Overview**
+ Complete the technical development of BU initiatives, ensuring constant communication and partnership Initiative Owner
+ Work with suppliers and supply chain process partners, providing training and onboarding services on procurement systems and platforms
+ Develop training material for self-service support
+ Utilized a ticketing system to capture user feedback and concerns
+ Be able to quickly shape data into reporting and analytics solutions
+ Collect Vendor Master information and upload it to the Master Data Platform
+ Support Suppliers and Business units with technical systems resolution
+ Translate complex requirements into effective business solutions.
+ Ensuring iterative design processes are followed, providing regular feedback and engagement to the business.
+ Actively participating in feedback to other analysts with respect to the development of new initiatives.
**What your background should look like:**
**REQUIRED SKILLS:**
+ Good communication skills & fluency in both Mandarin and English language
**EDUCATIONAL BACKGROUND**
+ Bachelor's degree in any program
**COMPETENCIES AND EXPERIENCE REQUIRED**
+ Understanding supply chain operations, systems, and processes.
+ Experience working with B2B and external suppliers
+ Knowledge of vendor Master data and Master data governance principles
+ Analytical mindset with a problem-solving aptitude
+ Innovation - Proven abilities to take initiative and be innovative
+ Good functional business-oriented mindset, as for this role, the level of interactions with business users and key users.
+ Excellent management and coaching skills
**WORKING SCHEDULE:**
+ Monday to Friday, 8:30 AM - 5:30 PM
**Competencies**
Values: Integrity, Accountability, Inclusion, Innovation, Teamwork
Location:
MAKATI CITY, 00, PH, 1226
City: MAKATI CITY
State: 00
Country/Region: PH
Travel: 10% to 25%
Requisition ID:
Alternative Locations:
Function: Procurement
TE Connectivity and its subsidiaries, affiliates, and operating units (collectively, the "Company") is committed to providing a work environment that prohibits discrimination on the basis of age, color, disability, ethnicity, marital status, national origin, race, religion, gender, gender identity, sexual orientation, protected veteran status, disability or any other characteristics protected by applicable law or regulation.
Manufacturing and Business Process Analyst

Posted 2 days ago
Job Viewed
Job Description
**onsemi** (Nasdaq: ON) is driving disruptive innovations to help build a better future. With a focus on automotive and industrial end-markets, the company is accelerating change in megatrends such as vehicle electrification and safety, sustainable energy grids, industrial automation, and 5G and cloud infrastructure. With a highly differentiated and innovative product portfolio, onsemi creates intelligent power and sensing technologies that solve the world's most complex challenges and leads the way in creating a safer, cleaner, and smarter world.
**More details about our company benefits can be found here:**
are committed to sourcing, attracting, and hiring high-performance innovators, while providing all candidates a positive recruitment experience that builds our brand as a great place to work.
Business Process Associate - Mandarin (Manila)
Posted 2 days ago
Job Viewed
Job Description
**Key Responsibilities:**
+ Responsible for data entry of transactions with utmost attention to quality and quantity
+ Ensure completeness of all submitted documents and obtain missing information and invoices from medical providers as necessary
+ Process and capture information to system according to established methods and procedures
+ Perform thorough checking for every case and eliminate financial errors
+ Render overtime work on a daily basis during high volume week
**Required Qualifications:**
+ Bachelor's Degree holders are welcome to apply, no prior experience is required
+ **High proficiency in Mandarin is required, in both reading and writing**
+ Amenability and readiness to work onsite and from home anytime (dependent on business need AND/OR current external environment/situation)
**Preferred Qualifications:**
+ Experience in medical adjudication, claims processing, data entry, and back-office support
+ Proficiency in Microsoft Office applications (Word, PowerPoint, Excel)
**When you join our team:**
+ We'll empower you to learn and grow the career you want.
+ We'll recognize and support you in a flexible environment where well-being and inclusion are more than just words.
+ As part of our global team, we'll support you in shaping the future you want to see.
**Acerca de Manulife y John Hancock**
Manulife Financial Corporation es un importante proveedor internacional de servicios financieros que ayuda a las personas a tomar decisiones de una manera más fácil y a vivir mejor. Para obtener más información acerca de nosotros, visite .
**Manulife es un empleador que ofrece igualdad de oportunidades**
En Manulife/John Hancock, valoramos nuestra diversidad. Nos esforzamos por atraer, formar y retener una fuerza laboral tan diversa como los clientes a los que prestamos servicios, y para fomentar un entorno laboral inclusivo en el que se aprovechen las fortalezas de las culturas y las personas. Estamos comprometidos con la equidad en las contrataciones, la retención de talento, el ascenso y la remuneración, y administramos todas nuestras prácticas y programas sin discriminación por motivos de raza, ascendencia, lugar de origen, color, origen étnico, ciudadanía, religión o creencias religiosas, credo, sexo (incluyendo el embarazo y las afecciones relacionadas con este), orientación sexual, características genéticas, condición de veterano, identidad de género, expresión de género, edad, estado civil, estatus familiar, discapacidad, o cualquier otro aspecto protegido por la ley vigente.
Nuestra prioridad es eliminar las barreras para garantizar la igualdad de acceso al empleo. Un representante de Recursos Humanos trabajará con los solicitantes que requieran una adaptación razonable durante el proceso de solicitud. Toda la información que se haya compartido durante el proceso de solicitud de adaptación se almacenará y utilizará de manera congruente con las leyes y las políticas de Manulife/John Hancock correspondientes. Para solicitar una adaptación razonable en el proceso de solicitud, envíenos un mensaje a .
**Modalidades de Trabajo**
Híbrido
Data Engineer Business Process Automation

Posted 2 days ago
Job Viewed
Job Description
If this sounds like a perfect fit for you, apply now and join our team in Mandaluyong City, Philippines!
**In This Role, Your Responsibilities Will Be:**
+ Design, build, and maintain Data Pipelines; develop, construct, test, and maintain robust data architectures, data warehouse, including databases and large-scale processing systems that power our analytics and business intelligence initiatives.
+ Implement and manage Extract, Transform, and Load (ETL) or Extract, Load, and Transform (ELT) processes for data ingestion from various data sources.
+ Ensure data quality, security, and compliance by implementing best practices in data governance.
+ Continuously monitor and optimize our data pipelines and infrastructure for performance and efficiency.
+ Use BI services to support strategic and self-service models and reports.
+ Practice internal standards for coding, project tracking, and documentation.
+ Partner with data analysts to understand their data needs and provide them with clean, accessible data.
+ Work closely with product owners, data architects, and software engineers to ensure our data infrastructure is reliable and efficient.
**Who You Are:**
You have a strong drive for results and exhibit passion and enthusiasm to get things done. You are a proactive self-starter with a high level of commitment to exceeding expectations. You can efficiently carry out tasks independently and generate accurate, high-quality reports. You can proficiently communicate ideas and influence both internal and external customers. You're interpersonally savvy and able to collaborate and efficiently work with people at any level in a multicultural environment.
**For This Role, You Will Need:**
+ Bachelor's degree in Computer Science, Information Technology, or related courses.
+ Minimum 5 years of relevant experience in Data Engineering, Data Warehousing, Database Management.
+ Solid understanding of data warehousing concepts and experience with data warehouse solutions (e.g., Redshift, BigQuery, Snowflake).
+ Extensive experience connecting to various data sources and structures such as RDBMS, Data Lake, SQL Database, Azure, or any Cloud Infrastructure.
+ Hands-on experience with at least one major cloud platform (e.g., AWS, Azure, GCP).
**Preferred Qualifications that Set You Apart:**
+ Working experience in Azure Services paired with knowledge of Agile and/or Scrum methods of delivery is a plus.
**Our Culture & Commitment to You**
At Emerson, we prioritize a workplace where every employee is valued, respected, and empowered to grow. We foster an environment that encourages innovation, collaboration, and diverse perspectives-because we know that great ideas come from great teams. Our commitment to ongoing career development and growing an inclusive culture ensures you have the support to thrive. Whether through mentorship, training, or leadership opportunities, we invest in your success so you can make a lasting impact. We believe diverse teams, working together are key to driving growth and delivering business results.
We recognize the importance of employee wellbeing. We prioritize providing competitive benefits plans, a variety of medical insurance plans, Employee Assistance Program, employee resource groups, recognition, and much more. Our culture offers flexible time off plans, including paid parental leave (maternal and paternal), vacation, and holiday leave.
#LI-Hybrid
**Requisition ID** :
Emerson is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, race, color, religion, national origin, age, marital status, political affiliation, sexual orientation, gender identity, genetic information, disability or protected veteran status. We are committed to providing a workplace free of any discrimination or harassment.
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Internal Audit Staff- Business Process
Posted today
Job Viewed
Job Description
Conducts internal audit work, prepares audit report, does compliance testing and helps identify/assess company risks. Evaluate existing business process and recommends improvements to workflows and all internal work processes.
**JOB DESCRIPTION**:
- Assist in the execution of audit reviews on the quality and effectiveness of internal control.
- Assist in the performance of investigative audits relevant to fraud and other operational issues as they arise.
- Assist in the performance of risk assessment and formulation of risk responses (entity and process level).
- Assist in the performance of compliance, operations and financial audits.
- Document control processes, methodologies based on the results of testing performed.
- Conduct field work according to the audit plan.
- Prepare audit report.
**QUALIFICATIONS**:
- At least 1 year of working experience in internal or external auditing;
- Possesses analytical and critical thinking skills;
- With proactive and self-motivated attitude;
- Possesses high level of integrity and team player;
- Experience with information systems audit and exposure in HMO is an advantage but not required;
- Actual risk assessment experience is desired but not required
- With above average communication, report writing and presentation skills; and
- Has advance proficiency in Microsoft Office (Excel, PowerPoint, Word).
- Amenable to work across Estancia Mall.
- Willing to start immediately
**VALUCARE provides our employees with a total rewards package, which includes competitive market benefits**:
- Above industry salary package for Qualified Applicants
- Performance based bonus
- Life Insurance Coverage
- Health Care benefit coverage up to 3 dependents
- Housing Allowance (Willing to relocate applicants)
- Retirement benefits
- Leave benefits (15 Vacation Leaves and 15 Sick Leaves)
- Profit Sharing
- Uniform Benefit
- Medicine Allowance
Schedule:
- 8 hour shift
Ability to commute/relocate:
- Pasig City: Reliably commute or willing to relocate with an employer-provided relocation package (preferred)
**Education**:
- Bachelor's (preferred)
**Experience**:
- Accounting: 1 year (preferred)
- Microsoft Excel: 1 year (preferred)
Supply Chain Planning Business Process Expert

Posted 2 days ago
Job Viewed
Job Description
At TE, you will unleash your potential working with people from diverse backgrounds and industries to create a safer, sustainable and more connected world.
**Job Overview**
Global Supply Chain Planning seeks an enthusiastic, purposeful Supply Chain Global Process Expert for the Planning process and to implement best practices for planning across multiple business units and plants.
+ Focus on Supply Chain Planning, both S&OE and SIOP processes
+ Identify and implement best practices for planning across multiple business units and plants.
+ Lead complex projects
+ Collaborate with cross-functional teams to drive improvements.
+ Collaborate with business unit representatives to align possibilities for implementing planning processes and tools.
+ Cooperate with IT (TEIS) to create new planning tools or improve existing solutions
+ Create standards and process documentation for the processes and tools.
+ Support the right training and knowledge management related to planning processes.
+ Benchmark TE processes vs other companies and adapt best practices.
**What your background should look like:**
+ Working knowledge of Supply Chain processes, Materials Resource Planning Systems, with added focus on manufacturing planning processes.
+ At least 5 years' experience in supply chain with strong SAP process knowledge.
+ Extensive experience with SAP solutions
+ Comprehensive understanding of Supply Chain Management, Production Planning, and Forecasting processes.
+ Strong leadership and project management skills with the ability to manage cross-functional teams and stakeholders.
+ Excellent communication and collaboration skills.
+ Demonstrated strategic thinking and problem-solving capabilities.
+ Proficient in change management principles and methodologies
**Competencies**
Building Effective Teams
Managing and Measuring Work
Motivating Others
Values: Integrity, Accountability, Inclusion, Innovation, Teamwork
SET : Strategy, Execution, Talent (for managers)
Location:
Muntinlupa, 00, PH, 1780
City: Muntinlupa
State: 00
Country/Region: PH
Travel: 25% to 50%
Requisition ID:
Alternative Locations:
Function: Logistics
TE Connectivity and its subsidiaries, affiliates, and operating units (collectively, the "Company") is committed to providing a work environment that prohibits discrimination on the basis of age, color, disability, ethnicity, marital status, national origin, race, religion, gender, gender identity, sexual orientation, protected veteran status, disability or any other characteristics protected by applicable law or regulation.
Partner Solution Architect - AI Business Process

Posted 2 days ago
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Job Description
With a vision to "Build and sell Microsoft AI, Cloud applications, services, and devices with partners, empowering people and organisations to achieve more," **Global Channel Partner Sales** (GCPS) within SME&C is responsible for driving revenue outcomes with partners through innovative solutions-at scale, and this is where you come in.
We are looking for a **Partner Solution Architect (PSA), specialising in AI Business Process (Dynamics 365 and Power Platform)** , who is passionate about enabling partner transformation. This is a partner-facing role, owning the technical relationship between the partner and Microsoft.
You will be responsible for guiding our partners' transformation in AI Business Process, helping them identify and achieve their business objectives through best-in-class engagement and partner co-selling, while also working cross-collaboratively and embracing our SME&C Culture priorities: Diversity and Inclusivity, Wellbeing, Sustainability, and Learning.
**Responsibilities**
+ **Partner Transformation, Strategic Programs and Solution Development:** Accelerate partner transformation and growth by leveraging the Microsoft value proposition and increase partner portfolio capabilities with key Microsoft innovations. Aid partners to develop and implement high quality solutions and/or services leveraging Microsoft's latest technologies
+ **Technical Leadership:** Develop and maintain depth and breadth of technical and professional skills, along with business acumen and industry knowledge. Exhibit a deep level of knowledge in the AI Business Process Solution area.
+ **Enablement Execution:** Lead and/or contribute to the delivery of workshops, bootcamps, and trainings necessary to build partners' technical skills.
+ **Technical Engagement:** Lead technical engagements, including Briefings, Proof of Concepts, Architectural Design Sessions, and Hackathons.
+ **Best Practice Sharing:** Collaborate with Microsoft's Engineering teams to generate technical insight and enable best practices sharing.
+ **Other** : Embody our culture and values
**Qualifications**
+ Bachelor's degree in Computer Science, Information Technology, Engineering, Business, or related field AND 4+ years experience in cloud/infrastructure technologies, information technology (IT) consulting/support, systems administration, network operations, software development/support, technology solutions, practice development, architecture, and/or consulting
+ OR equivalent experience
+ Experience working in a partner-facing role
+ Experience working on technical projects
+ Proven ability in designing and deploying solutions in the AI Business Process solution area, specifically Dynamics 365 and Power Platform, with experience in ERP.
Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations ( .