Explore operations manager positions, where 187 Operations Manager jobs in the Philippines
Operations Manager
Manila, Metropolitan Manila
Global Process Manager Inc.
Posted today
Job Viewed
Job Description
Job Requirement
- 4-5 years’ relevant experience in a contact center/customer service environment; experience in managing leaders in a contact center environment is a must.
- Excellent communication skills, including verbal with proper grammar.
- Good multi-tasking skills.
- Great interpersonal skills to engage with teams and stakeholders effectively. Well-organized and numbers driven for the purposes of reporting to management.
Job Responsibility
- Manage day-to-day activities and coordinating with Team Leaders to make sure that objectives for the day are communicated and understood, and providing support as necessary.
- Coaches and gives direction to the learning and development of the team.
- Ensure operational activities remain on time and within a defined budget.
- Develop and enhance the efficiency of existing organizational processes and procedures to enhance and sustain organization’s internal capacity.
- Develop, implement, and maintain quality assurance protocol.
- Monitoring and driving performance across the team, and preparing relevant reports for senior management.
- Translating the strategies of management into deliverable objectives for the Team Leaders.
- On a case-to-case basis, may take escalated calls from complex customer queries.
- Have responsibility for effective resource planning.
- Identifying and addressing people issues, and usually having responsibility of adhering to HR processes.
**Salary**: Php75,000.00 - Php80,000.00 per month
Schedule:
- 8 hour shift
- Rotational shift
Supplemental Pay:
- 13th month salary
Ability to commute/relocate:
- Manila: Reliably commute or planning to relocate before starting work (required)
**Experience**:
- BPO - Operations Manager: 5 years (required)
**Language**:
- English (required)
Shift availability:
- Day Shift (required)
- Night Shift (required)
- Overnight Shift (preferred)
- 4-5 years’ relevant experience in a contact center/customer service environment; experience in managing leaders in a contact center environment is a must.
- Excellent communication skills, including verbal with proper grammar.
- Good multi-tasking skills.
- Great interpersonal skills to engage with teams and stakeholders effectively. Well-organized and numbers driven for the purposes of reporting to management.
Job Responsibility
- Manage day-to-day activities and coordinating with Team Leaders to make sure that objectives for the day are communicated and understood, and providing support as necessary.
- Coaches and gives direction to the learning and development of the team.
- Ensure operational activities remain on time and within a defined budget.
- Develop and enhance the efficiency of existing organizational processes and procedures to enhance and sustain organization’s internal capacity.
- Develop, implement, and maintain quality assurance protocol.
- Monitoring and driving performance across the team, and preparing relevant reports for senior management.
- Translating the strategies of management into deliverable objectives for the Team Leaders.
- On a case-to-case basis, may take escalated calls from complex customer queries.
- Have responsibility for effective resource planning.
- Identifying and addressing people issues, and usually having responsibility of adhering to HR processes.
**Salary**: Php75,000.00 - Php80,000.00 per month
Schedule:
- 8 hour shift
- Rotational shift
Supplemental Pay:
- 13th month salary
Ability to commute/relocate:
- Manila: Reliably commute or planning to relocate before starting work (required)
**Experience**:
- BPO - Operations Manager: 5 years (required)
**Language**:
- English (required)
Shift availability:
- Day Shift (required)
- Night Shift (required)
- Overnight Shift (preferred)
This advertiser has chosen not to accept applicants from your region.
0
Operations Manager
Bacolod, Negros Occidental
AR Company
Posted today
Job Viewed
Job Description
Responsibilities:
- Coordinate with the Sales and Operations Team during delivery to or withdrawal by customers
- Coordinate with Operations Team and related parties upon arrival and during receipt of inbound cargo
- Issuance of Delivery Receipts and collection of pertinent proof of deliveries
- Record-keeping of inbound and delivery information
- Supervise in the storage and security of cargo in tank and facilities
- Ensure the maintenance of the tank, pipes and other equipment
Qualifications:
- Bachelor's Degree in Operations Management, Engineering, or any business-related course
- Knowledgeable in maintaining tanks, pipes, and other equipment
- Excellent process orientation skills with good verbal and written communication ability
- Analytical and detail-oriented
- Honest, trustworthy, and an excellent team player
**Salary**: From Php40,000.00 per month
Schedule:
- 8 hour shift
- Coordinate with the Sales and Operations Team during delivery to or withdrawal by customers
- Coordinate with Operations Team and related parties upon arrival and during receipt of inbound cargo
- Issuance of Delivery Receipts and collection of pertinent proof of deliveries
- Record-keeping of inbound and delivery information
- Supervise in the storage and security of cargo in tank and facilities
- Ensure the maintenance of the tank, pipes and other equipment
Qualifications:
- Bachelor's Degree in Operations Management, Engineering, or any business-related course
- Knowledgeable in maintaining tanks, pipes, and other equipment
- Excellent process orientation skills with good verbal and written communication ability
- Analytical and detail-oriented
- Honest, trustworthy, and an excellent team player
**Salary**: From Php40,000.00 per month
Schedule:
- 8 hour shift
This advertiser has chosen not to accept applicants from your region.
1
Operations Manager
Tagum, Davao del Norte
NUBD Water Treatment Technology & Services
Posted today
Job Viewed
Job Description
WILLING TO BE ASSIGN IN CIRCUMFERENTIAL ROAD, MAGUGPO NORTH TAGUM DAVAO DEL NORTE
**- oversee the daily operations of the branch including**:
Ø Monitoring of the attendance and behavior of the employees
Ø Maintain constant & harmonious communication between the staff & other branches
Ø Manpower requisition and training of newly hired staff
Ø Manage timely data collection to update operations metrics to achieve productivity targets, reduce cost per unit, eliminate errors, and deliver excellent customer service
Ø Identifying potential problems and working to find solutions in order to maximize efficiency and revenue
Ø Identifying opportunities to expand or shift course in order to take advantage of changes in the market
Ø Enforce company standards, policies and procedures
Ø Coordinating incident reports to main branch
Ø Checking of Admin Reports (Sales, Expense & Inventory)
Ø Serve as primary point of contact of the branch
Ø coordinate and report any concern/s to NUBD Main Branch
Ø any task assigned from time to time
**Salary**: Php18,000.00 - Php20,000.00 per month
Schedule:
- 8 hour shift
Supplemental Pay:
- 13th month salary
Ability to commute/relocate:
- Tagum, Davao del Norte: Reliably commute or planning to relocate before starting work (required)
**- oversee the daily operations of the branch including**:
Ø Monitoring of the attendance and behavior of the employees
Ø Maintain constant & harmonious communication between the staff & other branches
Ø Manpower requisition and training of newly hired staff
Ø Manage timely data collection to update operations metrics to achieve productivity targets, reduce cost per unit, eliminate errors, and deliver excellent customer service
Ø Identifying potential problems and working to find solutions in order to maximize efficiency and revenue
Ø Identifying opportunities to expand or shift course in order to take advantage of changes in the market
Ø Enforce company standards, policies and procedures
Ø Coordinating incident reports to main branch
Ø Checking of Admin Reports (Sales, Expense & Inventory)
Ø Serve as primary point of contact of the branch
Ø coordinate and report any concern/s to NUBD Main Branch
Ø any task assigned from time to time
**Salary**: Php18,000.00 - Php20,000.00 per month
Schedule:
- 8 hour shift
Supplemental Pay:
- 13th month salary
Ability to commute/relocate:
- Tagum, Davao del Norte: Reliably commute or planning to relocate before starting work (required)
This advertiser has chosen not to accept applicants from your region.
2
Operations Manager
Makati, National Capital Region
IAM Training Services
Posted today
Job Viewed
Job Description
We are looking for:
OPERATIONS MANAGER
**Salary**: 100k - 120k
Qualification:
- 8-10 years experience with at least 5 years managerial experience.
- with experience in OVERSEAS recruitment agency
Job Responsibilities
- To lead Recruitment, Deployment, Compliance, and Digital Marketing teams.
- Collaborate and coordinate with Finance and Marketing on all operations
related matters.
- Ensure the company policies and legal guidelines are communicated and
executed throughout the company.
- Delegate responsibilities and supervise the work of Senior Team Leaders and
Staff providing guidance and motivation to achieve targets.
- Recommend courses of action and work alongside with the Compliance
- Responsible for hiring internal staff as required.
- Establish and promote team work.
**Salary**: Php100,000.00 - Php120,000.00 per month
Schedule:
- 8 hour shift
Ability to commute/relocate:
- Makati: Reliably commute or planning to relocate before starting work (required)
OPERATIONS MANAGER
**Salary**: 100k - 120k
Qualification:
- 8-10 years experience with at least 5 years managerial experience.
- with experience in OVERSEAS recruitment agency
Job Responsibilities
- To lead Recruitment, Deployment, Compliance, and Digital Marketing teams.
- Collaborate and coordinate with Finance and Marketing on all operations
related matters.
- Ensure the company policies and legal guidelines are communicated and
executed throughout the company.
- Delegate responsibilities and supervise the work of Senior Team Leaders and
Staff providing guidance and motivation to achieve targets.
- Recommend courses of action and work alongside with the Compliance
- Responsible for hiring internal staff as required.
- Establish and promote team work.
**Salary**: Php100,000.00 - Php120,000.00 per month
Schedule:
- 8 hour shift
Ability to commute/relocate:
- Makati: Reliably commute or planning to relocate before starting work (required)
This advertiser has chosen not to accept applicants from your region.
3
Operations Manager
Imus, Cavite
NUBD Water Treatment Technology & Services
Posted today
Job Viewed
Job Description
WILLING TO BE ASSIGN IN #5 AGUINALDO HIGHWAY, TANZANG LUMA IV, IMUS CAVITE
**- oversee the daily operations of the branch including**:
Ø Monitoring of the attendance and behavior of the employees
Ø Maintain constant & harmonious communication between the staff & other branches
Ø Manpower requisition and training of newly hired staff
Ø Manage timely data collection to update operations metrics to achieve productivity targets, reduce cost per unit, eliminate errors, and deliver excellent customer service
Ø Identifying potential problems and working to find solutions in order to maximize efficiency and revenue
Ø Identifying opportunities to expand or shift course in order to take advantage of changes in the market
Ø Enforce company standards, policies and procedures
Ø Coordinating incident reports to main branch
Ø Checking of Admin Reports (Sales, Expense & Inventory)
Ø Serve as primary point of contact of the branch
Ø coordinate and report any concern/s to NUBD Main Branch
Ø any task assigned from time to time
**Salary**: Php14,000.00 - Php16,000.00 per month
Schedule:
- 8 hour shift
Supplemental Pay:
- 13th month salary
Ability to commute/relocate:
- Imus City, Cavite: Reliably commute or planning to relocate before starting work (required)
**- oversee the daily operations of the branch including**:
Ø Monitoring of the attendance and behavior of the employees
Ø Maintain constant & harmonious communication between the staff & other branches
Ø Manpower requisition and training of newly hired staff
Ø Manage timely data collection to update operations metrics to achieve productivity targets, reduce cost per unit, eliminate errors, and deliver excellent customer service
Ø Identifying potential problems and working to find solutions in order to maximize efficiency and revenue
Ø Identifying opportunities to expand or shift course in order to take advantage of changes in the market
Ø Enforce company standards, policies and procedures
Ø Coordinating incident reports to main branch
Ø Checking of Admin Reports (Sales, Expense & Inventory)
Ø Serve as primary point of contact of the branch
Ø coordinate and report any concern/s to NUBD Main Branch
Ø any task assigned from time to time
**Salary**: Php14,000.00 - Php16,000.00 per month
Schedule:
- 8 hour shift
Supplemental Pay:
- 13th month salary
Ability to commute/relocate:
- Imus City, Cavite: Reliably commute or planning to relocate before starting work (required)
This advertiser has chosen not to accept applicants from your region.
4
Operations Manager
Pasig, Palawan
Viva International Food and Restaurants, Inc.
Posted today
Job Viewed
Job Description
Manage the operational aspects of stores within your assigned area
- Oversee regional and area managers and their employees Collaborate with department leaders to create strategic plans aligned with company objectives
- Ensure that sites in your jurisdiction are compliant with company guidelines and protocols
- Establish training programs for staff members to improve sales outcomes
- Develop processes for location and individual performance evaluations
- Monitor and control inventory at each location Coordinate transportation and distribution of stock
- Devise and implement sales and marketing campaigns
- Create incentives to motivate employees to meet sales goals
- Collect data and analyze reports to inform decision-making
- Review historical operations data and reports to identify areas for improvement and innovation
- Maintain financial information; prepare budgets; approve expenditures
Qualifications:
- Graduate of any four year course
- With at least 5 year experience handling multiple stores as Area Manager, Operations Manager or General Manager in Restaurant Group
- With over-all experience in Restaurant Operations covering Financials, Human Resources, Purchasing, Repairs and Maintenance, Sales & Marketing and Operations
- w/ Franchising experience in Food Industry
- Must be available to start ASAP
Schedule:
- Rotational shift
- Oversee regional and area managers and their employees Collaborate with department leaders to create strategic plans aligned with company objectives
- Ensure that sites in your jurisdiction are compliant with company guidelines and protocols
- Establish training programs for staff members to improve sales outcomes
- Develop processes for location and individual performance evaluations
- Monitor and control inventory at each location Coordinate transportation and distribution of stock
- Devise and implement sales and marketing campaigns
- Create incentives to motivate employees to meet sales goals
- Collect data and analyze reports to inform decision-making
- Review historical operations data and reports to identify areas for improvement and innovation
- Maintain financial information; prepare budgets; approve expenditures
Qualifications:
- Graduate of any four year course
- With at least 5 year experience handling multiple stores as Area Manager, Operations Manager or General Manager in Restaurant Group
- With over-all experience in Restaurant Operations covering Financials, Human Resources, Purchasing, Repairs and Maintenance, Sales & Marketing and Operations
- w/ Franchising experience in Food Industry
- Must be available to start ASAP
Schedule:
- Rotational shift
This advertiser has chosen not to accept applicants from your region.
5
Operations Manager
Makati, National Capital Region
Pointer Digital Security Philippines, Inc.
Posted today
Job Viewed
Job Description
Oversee operational activities at every level of an organization
- Strategizes process improvements to ensure everyone completes their tasks on schedule
- Ensure all operations are carried on in an appropriate, cost-effective way
- Improve operational management systems, processes, and best practices
- Formulate strategic and operational objectives
- Manage budgets and forecasts
- Find ways to increase the quality of customer service
QUALIFICATIONS
- Bachelor's Degree in Electrical Engineering, ECE or equivalent
- Excellent IT Skills
- Excellent people management and leadership skills
- Minimum of 10 years of related experience
- Excellent communication skills in English
- Previous management experience would be preferred
**Salary**: Php50,000.00 - Php70,000.00 per month
**Benefits**:
- Company Christmas gift
- Flexible schedule
- Health insurance
- Opportunities for promotion
Schedule:
- Day shift
Supplemental pay types:
- 13th month salary
- Bonus pay
- Performance bonus
COVID-19 considerations:
The company is taking precautions against COVID -19, initial interview and screening may be conducted virtually. During the final and face-to-face interview, applicants are required to wear a facemask and must be fully vaccinated or have booster shots.
Ability to commute/relocate:
- Makati City: Reliably commute or planning to relocate before starting work (required)
**Education**:
- Bachelor's (required)
**Experience**:
- Management related: 10 years (required)
- Strategizes process improvements to ensure everyone completes their tasks on schedule
- Ensure all operations are carried on in an appropriate, cost-effective way
- Improve operational management systems, processes, and best practices
- Formulate strategic and operational objectives
- Manage budgets and forecasts
- Find ways to increase the quality of customer service
QUALIFICATIONS
- Bachelor's Degree in Electrical Engineering, ECE or equivalent
- Excellent IT Skills
- Excellent people management and leadership skills
- Minimum of 10 years of related experience
- Excellent communication skills in English
- Previous management experience would be preferred
**Salary**: Php50,000.00 - Php70,000.00 per month
**Benefits**:
- Company Christmas gift
- Flexible schedule
- Health insurance
- Opportunities for promotion
Schedule:
- Day shift
Supplemental pay types:
- 13th month salary
- Bonus pay
- Performance bonus
COVID-19 considerations:
The company is taking precautions against COVID -19, initial interview and screening may be conducted virtually. During the final and face-to-face interview, applicants are required to wear a facemask and must be fully vaccinated or have booster shots.
Ability to commute/relocate:
- Makati City: Reliably commute or planning to relocate before starting work (required)
**Education**:
- Bachelor's (required)
**Experience**:
- Management related: 10 years (required)
This advertiser has chosen not to accept applicants from your region.
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6
Operations Manager
Waltermart Supermarket
Posted today
Job Viewed
Job Description
**Qualifications**: 4 years Bachelors Degree HolderAt least 5 year(s) of working experience in the related field in Retail is required for this positionJob Summary: Responsible for managing overall store operation including but not limited to: Cost ManagementProfitabilityPeople ManagementBusiness DevelopmentSales Target AchievementCustomer ServiceInventory ManagementSafety and SecurityCash ManagementBusiness Unit: W Department Store
This advertiser has chosen not to accept applicants from your region.
7
Operations Manager
Pasig, Palawan
Lavada Laundry Lounge, Inc.
Posted today
Job Viewed
Job Description
Contacting potential clients to establish rapport and arrange meetings.
- Planning and overseeing new marketing initiatives.
- Researching organizations and individuals to find new opportunities.
- Increasing the value of current customers while attracting new ones.
- Finding and developing new markets and improving sales.
- Attending conferences, meetings, and industry events.
- Developing quotes and proposals for clients.
- Developing goals for the development team and business growth and ensuring they are met.
- Training personnel and helping team members develop their skills.
Schedule:
- Day shift
- Planning and overseeing new marketing initiatives.
- Researching organizations and individuals to find new opportunities.
- Increasing the value of current customers while attracting new ones.
- Finding and developing new markets and improving sales.
- Attending conferences, meetings, and industry events.
- Developing quotes and proposals for clients.
- Developing goals for the development team and business growth and ensuring they are met.
- Training personnel and helping team members develop their skills.
Schedule:
- Day shift
This advertiser has chosen not to accept applicants from your region.
8
Operations Manager
Ideal Home Offer
Posted today
Job Viewed
Job Description
We are seeking an operations manager to join our company in a time of restructuring. This is a performance-based position with tremendous upside. We are looking for skilled operations technicians to lead our day-to-day team and operation.
Compensation: This position's compensation is based on the performance of the company's performance in revenue. Starting salary is $800 / Month + Company Performance Based Commissions.
As the company grows, you can expect to be compensated accordingly. This position's commissions are to be higher than the base salary.
**Compensation**:
$800 + Commission
**Responsibilities**:
- Oversees operational systems, processes, and infrastructure while looking for opportunities for improvement or revision.
- Document SOP's and create training where needed.
- Track all business KPI's and maintain reporting on a regular basis.
- Anticipates and tracks operational and tactical risks and provides strategic solutions.
- Manages day-to-day business of the operations department while balancing the responsibilities of various business lines such as business analysis.
- Works with sales teams to help set and meet daily and quarterly goals.
- Plays a significant role in long-term planning, project status reporting, and implementing change control processes.
- Oversees and reports weekly, monthly, quarterly, and annual metrics.
- Identifies trends and assesses opportunities to improve processes and execution.
- Completes reasonability testing and information validation prior to circulating findings and recommendations to key stakeholders.
- Collaborates with other back-office team members to ensure seamless business execution, reinforce positive morale, and uphold company values.
- Collaborates with transitions and onboarding team as needed.
- Raises and tracks issues and conflicts, remove barriers, resolve issues of medium complexity involving stakeholders and escalate to appropriate level when required.
- Supports back-office and firm-wide training programs, reinforcing tech and operations infrastructure between departments to ensure consistency and quality standards are met.
- Stays up to date on industry regulations, trends, and technology.
**Qualifications**:
Qualifications Needed to Apply:
- Must have 2+ years in Wholesaling Real Estate Space
- Must have experience with managing cold callers and dialers
- Must have experience in using REI Sift
- Must have experience leading teams.
- Must have experience pulling lists and data management.
**About Company**
Who We Are:
Ideal Home Offer is a premier investment company focused on investments in the Single Family and Commercial space.
We take tremendous pride in our company culture, and our team members mean the world to us; we treat them like family, not just a number.
We are a super fun, energetic, multicultural, and driven team of high performers located all around the world, who love expressing ourselves in GIFs and emojis. We believe in fulfillment in work and in life - we don’t want this to just be a “job” to you.
Compensation: This position's compensation is based on the performance of the company's performance in revenue. Starting salary is $800 / Month + Company Performance Based Commissions.
As the company grows, you can expect to be compensated accordingly. This position's commissions are to be higher than the base salary.
**Compensation**:
$800 + Commission
**Responsibilities**:
- Oversees operational systems, processes, and infrastructure while looking for opportunities for improvement or revision.
- Document SOP's and create training where needed.
- Track all business KPI's and maintain reporting on a regular basis.
- Anticipates and tracks operational and tactical risks and provides strategic solutions.
- Manages day-to-day business of the operations department while balancing the responsibilities of various business lines such as business analysis.
- Works with sales teams to help set and meet daily and quarterly goals.
- Plays a significant role in long-term planning, project status reporting, and implementing change control processes.
- Oversees and reports weekly, monthly, quarterly, and annual metrics.
- Identifies trends and assesses opportunities to improve processes and execution.
- Completes reasonability testing and information validation prior to circulating findings and recommendations to key stakeholders.
- Collaborates with other back-office team members to ensure seamless business execution, reinforce positive morale, and uphold company values.
- Collaborates with transitions and onboarding team as needed.
- Raises and tracks issues and conflicts, remove barriers, resolve issues of medium complexity involving stakeholders and escalate to appropriate level when required.
- Supports back-office and firm-wide training programs, reinforcing tech and operations infrastructure between departments to ensure consistency and quality standards are met.
- Stays up to date on industry regulations, trends, and technology.
**Qualifications**:
Qualifications Needed to Apply:
- Must have 2+ years in Wholesaling Real Estate Space
- Must have experience with managing cold callers and dialers
- Must have experience in using REI Sift
- Must have experience leading teams.
- Must have experience pulling lists and data management.
**About Company**
Who We Are:
Ideal Home Offer is a premier investment company focused on investments in the Single Family and Commercial space.
We take tremendous pride in our company culture, and our team members mean the world to us; we treat them like family, not just a number.
We are a super fun, energetic, multicultural, and driven team of high performers located all around the world, who love expressing ourselves in GIFs and emojis. We believe in fulfillment in work and in life - we don’t want this to just be a “job” to you.
This advertiser has chosen not to accept applicants from your region.
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