292 Six Sigma jobs in the Philippines

Ready to shape the future of work?

At Genpact, we don't just adapt to change—we drive it. AI and digital innovation are redefining industries, and we're leading the charge. Genpact's AI Gigafactory , our industry-first accelerator, is an example of how we're scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI , our breakthrough solutions tackle companies' most complex challenges.

If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team that's shaping the future, this is your moment.

Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions – we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation , our teams implement data, technology, and AI to create tomorrow, today. Get to know us at and on LinkedIn , X , YouTube , and Facebook .

Inviting applications for the role of Manager, Lean Six Sigma Quality

In this role, you will Partner with operations to launch process improvement projects impacting revenue generation, customer service experience, first call resolution & Net Promoter Score (NPS).

Responsibilities:

This is a full time role and would involve balancing various tasks like the following (indicative - but not limited to:)

• Developing and Executing Key Process Improvement & Digital Transformational Project Roadmaps for the aligned businesses

• Interact with Clients for understanding Key business Priorities and Opportunity identification

• Lead BB Level Projects, and coach & mentor Green Belts

• Provide innovative leadership driving quality performance

• Direct the identification of gaps and improvement in the various processes

• Ensure the use of problem solving and root cause analysis where necessary

• Deploy framework to improve Process performance on the shop floor.

• Lead VSM and Problem Solving Workouts with the various businesses

• Monitor & audit the deployed processes for effectiveness & efficiency

• Responsible for the Visual Management of dashboards & metrics

• Responsible for generating business impact for the clients using the CI methodologies and frameworks

Qualifications:

Minimum qualifications

• Six Sigma experience must be in a Business Process Outsourcing context

• Candidates must have launched & mentored several operational improvement projects, that may have contributed to revenue generation, First Call Resolution & Net Promoter Score (NPS).

Preferred qualifications

• Preferably candidates who have supported banking, financial services & insurance clients.

• Candidate must be at the least Green Belt Certified

Why join Genpact?

Be a transformation leader – Work at the cutting edge of AI, automation, and digital innovation

Make an impact – Drive change for global enterprises and solve business challenges that matter

Accelerate your career – Get hands-on experience, mentorship, and continuous learning opportunities

Work with the best – Join 140,000+ bold thinkers and problem-solvers who push boundaries every day

Thrive in a values-driven culture – Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress

Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up.

Let's build tomorrow together.

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color , religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation.

Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.

Job Manager

Primary Location Philippines-Muntinlupa City

Education Level Bachelor's / Graduation / Equivalent

Job Posting Sep 11, 2025, 2:56:56 AM

Unposting Date Ongoing

Master Skills List Digital

Job Category Full Time

Ready to shape the future of work?

At Genpact, we don't just adapt to change—we drive it. AI and digital innovation are redefining industries, and we're leading the charge. Genpact's AI Gigafactory, our industry-first accelerator, is an example of how we're scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies' most complex challenges.

If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team that's shaping the future, this is your moment.

Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions – we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation, our teams implement data, technology, and AI to create tomorrow, today. Get to know us at  and on LinkedIn, X, YouTube, and Facebook.

Inviting applications for the role of Manager, Lean Six Sigma Quality

In this role, you will Partner with operations to launch process improvement projects impacting revenue generation, customer service experience, first call resolution & Net Promoter Score (NPS).

Responsibilities:

This is a full time role and would involve balancing various tasks like the following (indicative - but not limited to:)

· Developing and Executing Key Process Improvement & Digital Transformational Project Roadmaps for the aligned businesses

· Interact with Clients for understanding Key business Priorities and Opportunity identification

· Lead BB Level Projects, and coach & mentor Green Belts

· Provide innovative leadership driving quality performance

· Direct the identification of gaps and improvement in the various processes

· Ensure the use of problem solving and root cause analysis where necessary

· Deploy framework to improve Process performance on the shop floor.

· Lead VSM and Problem Solving Workouts with the various businesses

· Monitor & audit the deployed processes for effectiveness & efficiency

· Responsible for the Visual Management of dashboards & metrics

· Responsible for generating business impact for the clients using the CI methodologies and frameworks

Qualifications:

Minimum qualifications

· Six Sigma experience must be in a Business Process Outsourcing context

· Candidates must have launched & mentored several operational improvement projects, that may have contributed to revenue generation, First Call Resolution & Net Promoter Score (NPS).

Preferred qualifications

· Preferably candidates who have supported banking, financial services & insurance clients.

· Candidate must be at the least Green Belt Certified

Why join Genpact?

• Be a transformation leader – Work at the cutting edge of AI, automation, and digital innovation

• Make an impact – Drive change for global enterprises and solve business challenges that matter

• Accelerate your career – Get hands-on experience, mentorship, and continuous learning opportunities

• Work with the best – Join 140,000+ bold thinkers and problem-solvers who push boundaries every day

• Thrive in a values-driven culture – Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress

Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up.

Let's build tomorrow together.

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation.    

Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.

Job Summary:

The Healthcare Six Sigma Consultant will partner with senior leadership and cross-functional clinical and operational teams to drive process optimization and operational excellence across healthcare functions. The role requires strong Six Sigma expertise, analytical abilities, and the ability to package recommendations into compelling leadership presentations.

Key Responsibilities:

Lead and support Six Sigma / Lean improvement projects across healthcare operational areas (clinical workflows, utilization management, revenue cycle, care coordination, quality, etc.)

Analyze current processes, identify waste and variation, and implement measurable improvements to drive efficiency, cost reduction, and patient / provider satisfaction

Conduct data analysis, root cause investigations (DMAIC), and process mapping

Create story-driven leadership decks and present findings to senior leaders

Train and mentor teams on continuous improvement techniques, fostering a culture of operational excellence

Track, report, and communicate project progress, benefits realization, and KPIs through dashboards and executive updates

Collaborate with cross-functional stakeholders to ensure sustainability of solutions and successful change management

Must-Have Skills:

Strong analytical skills with experience using data to drive decisions

Process mapping and metric design capability (CTQ, KPIs, control plans)

Excellent PowerPoint skills with ability to build compelling leadership storylines

Executive presence and stakeholder management

Attention to detail, strong project management and influencing skills

Preferred: Working knowledge of healthcare operations and the payer–provider ecosystem, especially clinical operations

Expertise in Six Sigma and Lean methodologies (Green/Black Belt certification - preferred)

Job Purpose

The Business Process Specialist supports the Business Process Manager in the elicitation of information from stakeholders to map out their entire process. The Business Process Specialist will aid the Business Process Manager in the documentation/creation of the company's processes, policies, and procedures.

QUALIFICATIONS:

• Graduate of BS Industrial Engineering or any related field is preferred but not required
• At least 3 years of work experience in process documentation, frameworks, audit, improvements, and standards
• Knowledgeable in Microsoft Office Application (Visio, Excel, Word, Powerpoint) and Microsoft Teams
• Must be skilled in process mapping and information gathering from stakeholders
• Must be a critical thinker and detail-oriented
• Must have strong communication skills and comfortable working with a variety of stakeholders
• Experience in retail and exposure to project management is a plus

JOB RESPONSIBILITIES:

• Facilitate process improvement and provides assistance to process owners in identifying gaps and improving existing processes
• Conduct process creation/documentation thru information elicitation and collaboration with the stakeholders
• Maintains and updates identified/documented processes of the company
• Assist in aligning all documented processes with all stakeholders and ensures adequate process cascade and training of process improvement and standardization initiatives before implementations are conducted
• Ensures an organized filing and release of controlled documents

This position will be responsible in inspiring a change culture. He/ She will be initiating and implementing process improvements in order to enhance company efficiency and employee experience.

QUALIFICATIONS:

• Candidates must be a graduate of BS Industrial Engineering and other business related courses.
• Having a Six Sigma Belt certification is an advantage
• Must have an experience in using Six Sigma Methodologies
• With at least 5 years experience in doing process improvements and project management
• Willing to be assigned in Ortigas Center Pasig

About the role

Capacita Human Resource Management Consultancy is seeking a talented Business Process Improvement Manager to join our dynamic team in Makati City Metro Manila. This full-time role will be responsible for driving strategic initiatives and optimising business operations to enhance efficiency and profitability.

What you'll be doing

• Analyse current business processes and identify opportunities for improvement
• Design and implement new process solutions to streamline workflows and increase productivity
• Collaborate with cross-functional teams to ensure seamless integration of new processes
• Monitor and evaluate the effectiveness of implemented process changes
• Provide recommendations and implement corrective actions to further optimise processes
• Document and maintain process improvement best practices and knowledge
• Lead and mentor a team of process improvement specialists

What we're looking for

• Extensive experience (8+ years) in business process improvement or operational excellence roles
• Proven track record of successfully leading process improvement initiatives from ideation to implementation
• Proficient in using process improvement methodologies such as Lean, Six Sigma, or Kaizen
• Strong analytical and problem-solving skills with the ability to identify root causes and develop innovative solutions
• Excellent communication and stakeholder management skills to collaborate effectively with cross-functional teams
• Experience in leading and developing high-performing teams
• Bachelor's degree in Business Administration, Engineering, or a related field

What we offer

At Capacita Human Resource Management Consultancy, we are committed to providing our employees with a rewarding and fulfilling work environment. You will have access to comprehensive training and development programs, competitive compensation and benefits, and opportunities for career advancement. We also prioritise work-life balance, offering flexible working arrangements and wellness initiatives to support your overall well-being.

About us

Capacita Human Resource Management Consultancy is a leading provider of strategic human resource management consulting services. With a team of experienced professionals, we partner with organisations to develop and implement innovative HR solutions that drive business success. Our core values of integrity, excellence, and innovation guide us in delivering exceptional service to our clients and creating a positive, collaborative culture for our employees.

If you are passionate about driving business transformation and process improvement, we encourage you to apply for this exciting opportunity. Apply now and join our growing team at Capacita Human Resource Management Consultancy.

We are seeking a results-oriented Business Process Improvement Supervisor to lead initiatives that enhance organizational performance. This role involves supervising a team, driving productivity and quality, and managing projects in organizational review, manpower planning, process improvement, and job design.

Key Responsibilities

• Oversee and mentor team members, ensuring effective workload distribution, productivity, and delivery of high-quality results.
• Lead process and manpower audits to identify inefficiencies, redundancies, and gaps, and recommend actionable improvements.
• Conduct organizational and workflow reviews to drive operational excellence and enhance overall business performance.
• Streamline processes by analyzing current practices, eliminating bottlenecks, and reducing non-value-adding activities.
• Manage job analysis and role redesign initiatives to ensure alignment with business objectives and organizational priorities.
• Evaluate staffing needs, ensuring that only essential positions are created and maintained.
• Support organizational restructuring, job standardization, and outsourcing initiatives where appropriate.
• Conduct organizational assessments, including reviews of manpower, structures, equipment, and work processes.
• Utilize various methodologies (e.g., surveys, process mapping, time-and-motion studies, queuing analysis) to assess and improve workflows.
• Research and apply industry best practices and trends to strengthen organizational programs and strategies.
• Guide performance reviews, goal-setting, and career development planning for team members.
• Ensure adherence to company policies, safety protocols, and data security standards.
• Execute other related projects and initiatives as needed.

• Bachelor's degree in Industrial/Management Engineering, HR Management, or Business Administration (Master's degree a plus).
• Minimum of 4 years' experience in organizational development, workforce planning, or process improvement, with supervisory or project lead background.
• Strong leadership, analytical, and communication skills.

About Cebu Golden Restaurant Inc.:

Our story began in 1982 as a cozy corner in Cebuano homes. With your support, we have expanded nationwide, weathered challenges, including the pandemic, emerging stronger and more resilient than ever.

For decades, we have symbolized Filipino celebrations. Now, as we move forward, we are diligently working on our recipes, preserving the old traditions while incorporating new ideas. In order to appeal to a diverse range of patrons, Cebu Golden Restaurant Incorporated (CGRI), the mother brand, introduces new and revamped restaurant ventures—Hukad Everyday Filipino, Hukad Kafe, Balay sa Busay, An'dale, dá.yun Asian Noms, Golden Cowrie Binisaya—and more coming soon.

These exciting additions further enhance our commitment to providing unique dining experiences that cater to various tastes and preferences.

JOIN OUR TEAM AS BUSINESS PROCESS IMPROVEMENT SPECIALIST

Job Responsibilities:

• Analyze current processes in commissary and restaurant operations to identify inefficiencies, bottlenecks, and areas for improvement.
• Develop workflow diagrams and process maps to document existing and proposed systems.
• Evaluate and recommend optimal equipment utilization, staffing, and resource allocation.
• Conduct time and motion studies to establish productivity benchmarks.
• Develop and monitor key performance indicators (KPIs) for operational success.
• Establish and maintain quality standards for food preparation, storage, and distribution.
• Ensure compliance with health, safety, and regulatory requirements in both commissary and restaurant settings.
• Lead cross-functional teams in implementing process changes and new systems.
• Prepare project timelines, track milestones, and ensure timely delivery of improvement initiatives.
• Conduct post-implementation evaluations to measure the success and sustainability of projects.
• Collect, analyze, and interpret operational data to support decision-making.
• Utilize data visualization tools to communicate insights and recommendations effectively.
• Regularly report to management on operational metrics and project progress.

Job Types: Full-time, Permanent, Fixed term

Benefits:

• Company events
• Employee discount
• Flexible schedule
• On-site parking
• Opportunities for promotion
• Paid training
• Pay raise
• Promotion to permanent employee

Schedule:

• 8 hour shift
• Flextime

Supplemental Pay:

• 13th month salary
• Overtime pay
• Performance bonus

Job Types: Full-time, Permanent

Pay: Php20, Php30,000.00 per month

Benefits:

• Company events
• Employee discount
• Flextime
• Free parking
• Health insurance
• On-site parking
• Pay raise
• Promotion to permanent employee

Work Location: In person

About Cebu Golden Restaurant Inc.:

Our story began in 1982 as a cozy corner in Cebuano homes. With your support, we have expanded nationwide, weathered challenges, including the pandemic, emerging stronger and more resilient than ever.

For decades, we have symbolized Filipino celebrations. Now, as we move forward, we are diligently working on our recipes, preserving the old traditions while incorporating new ideas. In order to appeal to a diverse range of patrons, Cebu Golden Restaurant Incorporated (CGRI), the mother brand, introduces new and revamped restaurant ventures—Hukad Everyday Filipino, Hukad Kafe, Balay sa Busay, An'dale, dá.yun Asian Noms, Golden Cowrie Binisaya—and more coming soon.

These exciting additions further enhance our commitment to providing unique dining experiences that cater to various tastes and preferences.

JOIN OUR TEAM AS BUSINESS PROCESS IMPROVEMENT SPECIALIST

Job Responsibilities:

• Analyze current processes in commissary and restaurant operations to identify inefficiencies, bottlenecks, and areas for improvement.
• Develop workflow diagrams and process maps to document existing and proposed systems.
• Evaluate and recommend optimal equipment utilization, staffing, and resource allocation.
• Conduct time and motion studies to establish productivity benchmarks.
• Develop and monitor key performance indicators (KPIs) for operational success.
• Establish and maintain quality standards for food preparation, storage, and distribution.
• Ensure compliance with health, safety, and regulatory requirements in both commissary and restaurant settings.
• Lead cross-functional teams in implementing process changes and new systems.
• Prepare project timelines, track milestones, and ensure timely delivery of improvement initiatives.
• Conduct post-implementation evaluations to measure the success and sustainability of projects.
• Collect, analyze, and interpret operational data to support decision-making.
• Utilize data visualization tools to communicate insights and recommendations effectively.
• Regularly report to management on operational metrics and project progress.

Job Types: Full-time, Permanent, Fixed term

Benefits:

• Company events
• Employee discount
• Flexible schedule
• On-site parking
• Opportunities for promotion
• Paid training
• Pay raise
• Promotion to permanent employee

Schedule:

• 8 hour shift
• Flextime

Supplemental Pay:

• 13th month salary
• Overtime pay
• Performance bonus