24,123 Manager jobs in the Philippines

Essential Functions and Responsibilities:

• Determines call center operational strategies by conducting needs assessments, performance reviews, capacity planning, and cost/benefit analyses; identifying and evaluating state-of-the-art technologies; defining user requirements; establishing technical specifications, and production, productivity, quality, and customer-service standards; contributing information and analysis to organizational strategic plans and reviews.
• Develops call center systems by developing customer interaction and voice response systems, and voice networks; designing user interfaces; developing and executing user acceptance test plans; planning and controlling implementations.

Maintains and improves call center operations by monitoring system performance; identifying and resolving problems; preparing and completing action plans; completing system audits and analyses; managing system and process improvement and quality assurance programs; installing upgrades.
- Accomplishes call center human resource objectives by recruiting, selecting, orienting, training, assigning, coaching, counseling, and disciplining employees; administering scheduling systems; communicating job expectations; planning, monitoring, appraising, and reviewing job contributions; planning and reviewing compensation actions; enforcing policies and procedures.

Meets call center financial objectives by estimating requirements; preparing an annual budget; scheduling expenditures; analyzing variances; initiating corrective actions.
- Prepares call center performance reports by collecting, analyzing, and summarizing data and trends.

Maintains equipment by evaluating and installing equipment; developing preventive maintenance programs; calling for repairs; evaluating and implementing upgrades.
- Maintains professional and technical knowledge by tracking emerging trends in call center operations management; attending educational workshops; reviewing professional publications; establishing personal networks; benchmarking state-of-the-art practices; participating in professional societies.
- Accomplishes organization goals by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.

requirementDescription

Minimum Qualifications:

• Candidate must possess at least a Bachelor's/College Degree in any field
• At least 2 year(s) of working experience in the same role is required for this position
• With experience in Customer Service (TELCO Account)
• Strong Verbal Communication
• Strong Customer Focus and Customer Service
• Engages in Process Improvement
• Strong Problem-Solving Skills
• Good People Management
• Managing Process
• Emphasizing Excellence
• Applicants must be willing to work onsite
• Can start ASAP

We are a fast-growing virtual assistant company that supports small-to-medium businesses across the US. We pride ourselves on operational excellence, proactive communication, and high-performance remote teams. Join us in shaping a world-class support ecosystem from the ground up.

We are seeking a detail-oriented Operations Manager to lead and manage a team of 25+ virtual assistants across various client accounts. This role involves deep accountability for timekeeping, payroll coordination, operational compliance, and general team oversight. You will be responsible for upholding rigorous quality control standards using spreadsheets and manual review processes to ensure data accuracy.

• Oversee daily operations of a distributed VA team, serving as the main point of contact for performance, attendance, and task-related concerns.
• Conduct regular 1:1 check-ins with virtual assistants and escalate client or internal issues when needed.
• Scrub multiple spreadsheet trackers weekly for attendance, productivity, overtime (OT), and energy hours using manual validation and formula-based processes.
• Audit and update time logs using Hubstaff exports, conditional formatting rules, and Google Sheet formulas.
• Validate OT claims by cross-referencing submitted forms, Hubstaff hours, and documented deliverables.
• Manage weekly timekeeping cycles, including VA submissions, internal reviews, and payroll reconciliation every Monday–Wednesday.
• Train VAs on compliance with new timesheet submission formats and ensure accountability through spreadsheet-based audits.
• Support onboarding of new hires, including access setup (Discord, Hubstaff, Rippling, etc.) and first-week tracking.
• Enforce communication protocols (e.g., the 5-minute acknowledgment rule) in Discord and email across the team.
• Contribute to internal documentation (SOPs, attendance policies) and recommend improvements to timekeeping workflows.

• 2+ years of experience in operations or project management, preferably in a VA or BPO setting
• Expertise in Google Sheets, including conditional formatting, VLOOKUP, formulas, filtering, and version control
• Experience managing complex multi-tab spreadsheets and attendance validation workflows
• Familiarity with time tracking tools like Hubstaff; ability to reconcile discrepancies from exported data
• Strong organizational and analytical skills with a high level of accuracy and attention to detail
• Excellent English communication skills, both written and verbal
• Comfortable working independently and proactively escalating issues
• Ability to train others on spreadsheet processes and enforce timekeeping protocols

• Experience with platforms such as Rippling, ClickUp, and Discord
• Understanding of remote work best practices and contractor-based compliance
• Familiarity with performance management and incentive tracking based on attendance or productivity

• Independent contractor arrangement
• Weekly timesheet validation required
• Payroll is processed bi-weekly every other Wednesday, with cutoffs on Sundays
• Payouts processed via Rippling

Aquamira Hotel & Resort is looking for an OPERATIONS MANAGER

JOB REQUIREMENTS

• Candidate must possess at least Bachelor's/College Degree in Accountancy, Hospitality/Tourism/Hotel Management or business-related degrees.
• Significant working experience in a managerial role in a hotel or resort setting is required for this position.
• Must be fluent in English communication, both written and verbal.
• Understanding of all hotel management best practices and relevant laws and guidelines.
• Working knowledge of MS Office Applications.
• Excellent customer service skills as well as a business mindset.
• Demonstrable aptitude in decision-making and problem-solving.
• Outstanding leadership skills and great attention to detail.
• Excellent customer service skills as well as a business mindset.
• Demonstrable aptitude in decision-making and problem-solving.
• Reliable with an ability to multi-task and work well under pressure.
• Must be willing to be assigned to any of the hotels under our group.

Job Type: Full-time

Work Location: In person

• Ensuring all operations are carried on in appropriate, cost-effective way.
• Improving operational management systems, processes and best practices.
• Helping the organizations processes remain legally compliant.
• Examine financial data and use them to improve profitability.
• Manage budgets and forecasts.
• Perform quality controls and monitor production KPIs
• In charge of hiring, managing, and training staff.
• Find ways to increase quality of customer service.
• Follow management instructions and suggestions.
• Compliance with company code of ethics, quality standards and procedures.
• Other duties as may be assigned by the company from time to time.

Job Opening: Operations Manager

Company Name:
Tagig Bagumbayan Industrial & Commercial Association, Inc. (TBICAI)

Location:
Lot 3-B Sta. Maria Drive, Bagumbayan, Taguig City

Employment Type:
Full-Time

Start Date:
Immediate

___

About the Role:

We are looking for a results-driven
Operations Manager
to oversee and manage daily operations in a
private industrial property
, ensuring efficiency, quality, productivity, and cost optimization. You will be responsible for maintaining common facilities, supervise security and safety in the area, and ensuring that all infrastructure and services meet the standards required by the organization.

Main Duties:

• Manage day-to-day operations within the industrial estate, including infrastructure, waste management, security, and general maintenance.

• Ensure timely resolution of issues raised by association members.

• Oversee maintenance of roads, drainage, lighting, and other shared infrastructure.

• Coordinate and supervise contractors, maintenance workers, and security personnel.

• Maintain regular communication with member companies regarding updates, schedules, and concerns.

• Assist in budgeting and cost for operations and maintenance.

• Ensure compliance with security and safety standards.

• Prepare accomplishment reports and necessary documentation

___

Qualifications:

• Bachelor's degree in engineering, Facilities/Property Management, or related field.

• At least 3–5 years of experience in operations or facilities management, preferably in an industrial or commercial setting.

• Strong leadership, organizational, and communication skills.

• Proficient in Microsoft Office and report management.

• Ability to coordinate with multiple participants and work under minimal supervision.

• Initiative-taking and solutions-oriented

• Demonstrate attention to detail

• Strong interpersonal and negotiation skills

• Can handle pressure and multitask effectively

___

Benefits:

Competitive salary

Opportunities for growth

Supportive and professional work environment

___

How to Apply:

Send your resume and cover letter to

with the subject line:

Application – Operations Manager

Job description

DUTIES AND RESPONSIBILITIES:

• Oversees operational systems, processes, and infrastructure while looking for opportunities of improvement or revision.
• Anticipates and tracks operational and tactical risks and providing strategic solutions.
• Manages day to day business of the operations division while balancing the responsibilities of various business lines such as business analysis and risk management.
• Works with sales teams to help set and meet daily, quarterly, and yearly goals.
• Plays a significant role in long-term planning, project status reporting, and implementing change control processes
• Identifies trends and assess opportunities to improve processes and execution.
• Collaborates with other back-office team members to ensure seamless business execution, reinforce positive morale, and uphold company values.
• Participates in and coordinates the design and implementation of data collection and analysis systems
• Raises and tracks issues and conflicts, remove barriers, resolve issues of medium complexity relative to operations and escalate to appropriate level when required.
• Assesses a variety of situations and provide clarity to team and stakeholders.
• Works closely with management team to ensure all operational, administrative, and compliance functions within the firm are being properly executed in accordance to regulatory-based best practices
• May perform other tasks that maybe assigned from time to time.

Minimum Qualifications:

• Candidate must possess a bachelor's degree in Business Administration or any business-related course.

Minimum Experience:

• At least 10 years of working experience in the related field is required for this position preferably from an FMCG and/or Distribution company.

Competencies:

• Required skill(s): Sales, Management, Distribution, Business Planning (Strategic Plan).
• Excellent process orientation skills with good verbal and written communication ability.
• With effective presentation skills.
• Proficiency in MS office (excel).

Job Type: Full-time

Job Type: Full-time

DUTIES AND RESPONSIBILITIES:

• Manage the performance of the team leaders and their representatives in providing quality services to meet performances and quality needs of clients while supporting the goals of the organization and remaining consistent with corporate policies, procedures and philosophies
• Ensure optimum productivity and service level goals are maintained at all times
• Maintain an excellent working relationship with clients while continuously strive to improve the level of overall service provided.
• Develop all team leads to ensure top performance
• Day to day management of account and related issues
• Monitor, measure, report & analyze data to improve call centre performance
• Monitor, identify and resolve performance/behavior/attendance issues using prescribed performance management techniques
• Responsible for staffing and hiring
• Provide Subject Matter Expertise
• Hold team meetings on a regular basis with direct reports.
• Communicate all process and client changes to direct reports within specific timeliness

Responsibilities:

• Operational Oversight: Ensure all operations are conducted in an efficient, cost-effective, and high-quality manner.
• System and Process Improvement: Develop and implement management systems, processes, and best practices to enhance efficiency.
• Materials and Inventory Management: Oversee the purchasing of materials, inventory planning, and warehouse operations to maintain efficiency and reduce waste.
• Compliance Assurance: Ensure that all organizational processes comply with legal and regulatory standards.
• Strategic Planning: Formulate and execute strategic and operational objectives to achieve company goals.
• Project Execution: Read and understand plans, ensuring accurate and timely execution of construction or fit-out projects.
• Client and Site Meetings: Attend meetings with clients, provide updates, and address concerns while maintaining professional communication.
• Manpower Scheduling: Plan and manage schedules for manpower allocation across multiple projects.
• Cost Management: Ensure accurate costing and budget adherence for all projects.
• Leadership and Supervision: Supervise teams on-site, provide guidance, and foster a positive work environment.
• Problem Solving: Identify issues proactively and implement effective solutions.
• Time Management: Efficiently handle multiple projects and prioritize tasks to meet deadlines.

Requirements:

• Educational Attainment: Bachelor's degree in Civil Engineering, Architecture, Construction Management, or a related field is required.
• Proven experience as an Operations Manager in the construction or fit-out industry.
• Strong understanding of construction processes and the ability to read and interpret plans.
• Knowledge of costing, project execution, and manpower scheduling.
• Exceptional leadership skills and the ability to manage and inspire teams.
• Excellent time management, organizational, and multitasking abilities.
• Strong problem-solving and decision-making skills.
• Familiarity with regulatory compliance in construction and fit-out projects.

Job Type: Full-time

Pay: Php30, Php40,000.00 per month

Benefits:

• Company events
• Opportunities for promotion
• Paid training

Ability to commute/relocate:

• Las Piñas: Reliably commute or planning to relocate before starting work (Required)

Work Location: In person

Key Responsibilities:

• Lead day-to-day backend operations including assembly, packaging, and testing processes.
• Drive production efficiency, yield improvements, and process optimization initiatives.
• Manage production planning, resource allocation, and workforce scheduling.
• Collaborate with cross-functional teams such as Engineering, Quality, Supply Chain, and Maintenance.
• Ensure adherence to quality standards, customer requirements, and industry regulations (e.g., ISO, EHS, RBA).
• Identify operational bottlenecks and implement corrective actions.
• Lead and develop high-performing operations teams, fostering a culture of accountability, safety, and continuous improvement.
• Support new product introductions (NPI) and process transfers.
• Monitor and analyze operational KPIs to drive performance and cost efficiency.
• Ensure equipment uptime and coordinate maintenance activities.

Qualifications:

• Bachelor's Degree in Engineering, Operations Management, Industrial Engineering, or a related technical field.
• 10 years of experience in semiconductor backend operations
• Minimum 10 years in a managerial capacity
• Proven track record in production management, process improvements, and quality management.
• Experience with lean manufacturing, Six Sigma, or other continuous improvement methodologies is a plus.
• Excellent leadership, problem-solving, and communication skills.
• Ability to thrive in a fast-paced, high-tech manufacturing environment.
• Proficient in using production management systems (ERP, MES) and data-driven decision-making.

Preferred Skills:

• Knowledge of advanced backend technologies and equipment.
• Experience in high-volume semiconductor manufacturing.
• Strong analytical and organizational abilities.
• Familiarity with ISO standards and EHS requirements.

Job Type: Full-time

Application Question(s):

• With experience in semiconductor company
• With experience in managerial position in semiconductor company

Work Location: In person