1,919 Vice President jobs in the Philippines

JOB DESCRIPTION

Unlock your potential by joining our Payments Operations team, where you will play a pivotal role in transforming payment processing operations. This is your opportunity to drive innovation, enhance operational efficiency, and contribute to a dynamic and inclusive team culture. Be at the heart of our mission to deliver exceptional payment solutions and make a meaningful impact on the future of digital payments.

As a Payment Lifecycle Manager III within Payments Operations, you will be a key player in the firm's payment processing operations, leveraging your deep knowledge of payment lifecycle principles and practices. You will be responsible for managing a diverse team, driving automation initiatives, and developing new technologies to streamline processes. Your role will involve interpreting customer needs, identifying trends, and generating innovative solutions to enhance our operational efficiency and resilience. You will also be instrumental in managing stakeholder relationships, ensuring cybersecurity, and implementing anti-fraud strategies. Your advanced proficiency in strategic planning, project management, and change management will be crucial in leading the team towards achieving our long-term goals.

Job responsibilities:

• Lead teams responsible for end-to-end operational processes within the payments lifecycle, overseeing daily operations, setting objectives, managing escalations, and ensuring quality, risk, control, and compliance standards are upheld.
• Utilize deep knowledge of products and payments to interpret customer needs, identify trends, and implement innovative solutions that enhance payment operations processes, leveraging AI and automation for efficiency and compliance.
• Lead or contribute to initiatives that enhance payment processing operations, focusing on client experience, process optimization, cybersecurity, and anti-fraud strategies, while providing domain and technical expertise.
• Drive execution of operational strategy and present business updates to critical stakeholders, including senior leadership and external clients, ensuring compliance with operational guidelines and policies.
• Demonstrate accountability by quickly identifying and articulating issues, collaborating with stakeholders to assess risk and manage activities affecting the production environment, and prioritizing resolution.
• Foster an inclusive culture by enhancing employee engagement, attracting and developing talent, and applying advanced coaching and mentoring skills to promote professional growth and high-quality service delivery.

Required qualifications, capabilities, and skills:

• Demonstrated ability in operations leadership or management within payments, with at least seven years of experience leading high-performing teams to achieve business priorities and objectives.
• Advanced knowledge of global payment processing operations, market products, systems architecture, and industry regulations to support operational efficiency, change management, and transformation.
• Proficiency in strategic planning and execution, including implementing automation technologies to optimize payments processing across global and cross-functional departments.
• Skilled in data analysis techniques, capable of interpreting and communicating insights to inform decision-making with senior stakeholders, while applying a commercial and growth mindset in fast-paced environments.
• Strong interpersonal skills to optimize relationships and collaboration with stakeholders and cross-functional teams, managing projects, solving problems, and driving continuous improvement initiatives.
• Understanding of cybersecurity controls and anti-fraud strategies to identify and prevent potential threats, ensuring the protection of information and systems, with a proven track record in enhancing customer experience.

Preferred qualifications, capabilities, and skills:

• Knowledge of ISO or Swift message processing or management.

All application requirements (including updated resume - please include specifics of your career) should be posted, submitted and completed in the Oracle tool.

ABOUT US

JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

ABOUT THE TEAM

J.P. Morgan's Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.

JOB DESCRIPTION

Shape the future of wealth management by joining our dynamic team as Vice President of Product Delivery. Make your mark by leading high-impact product initiatives and collaborating with senior stakeholders to deliver exceptional value to our clients. Unlock your potential in a role that emphasizes strategic vision, compliance, and continuous improvement. Be at the heart of innovation and help us achieve our long-term goals.

Job Summary:

As a Vice President of Product Delivery within Wealth Management, you will lead the development and execution of innovative solutions that align with our strategic business objectives and regulatory requirements. You will collaborate with Product Owners, Financial Advisors, Operations, Technology, and Compliance teams to ensure seamless delivery of high-impact projects. In this role, you will drive research and analysis to inform decision-making, proactively identify and mitigate risks, and mentor junior team members. Your leadership will foster a culture of excellence and continuous improvement, advancing our mission and delivering exceptional value to clients.

Job Responsibilities:

• Oversee the planning, execution, and completion of wealth management solutions, ensuring alignment with strategic business objectives.
• Develop and maintain detailed project plans, track milestones, and ensure all deliverables are met within specified deadlines.
• Proactively identify potential risks and develop robust mitigation strategies to ensure successful project completion.
• Conduct in-depth research and analysis to support product development and enhancements, providing actionable insights for strategic decisions.
• Collaborate with the compliance team to review solution features and documentation, ensuring products meet regulatory requirements and governance standards.
• Work closely with Product Owners, Financial Advisors, Operations, Technology, and Compliance officers to facilitate seamless project execution.
• Utilize research insights to empower the team to make informed, data-driven decisions and stay ahead of industry trends.
• Mentor and guide junior team members, fostering a culture of excellence and continuous improvement.
• Create and maintain comprehensive project documentation, including status reports, risk assessments, and post-project evaluations.
• Gather and analyze feedback from clients and advisors to continuously improve products and services.
• Resolve product-related issues and improve operational processes through critical thinking and innovative solutions.

Required Qualifications, Capabilities, and Skills:

• Minimum ten years of experience in wealth management, financial services, or a related industry.
• Proven track record in senior leadership roles, with extensive experience in project management and product development.
• Advanced project management capabilities, including proficiency in coordinating timelines, tracking progress, and ensuring deliverables are met.
• Strong leadership skills with the ability to align projects with business objectives and long-term goals.
• Exceptional verbal and written communication skills.
• Expertise in risk assessment and management within financial services or wealth management.
• High level of attention to detail to ensure accuracy and compliance in all aspects of product delivery.
• Strong research and analytical skills to provide actionable insights and support data-driven decisions.
• Excellent collaboration skills and strong interpersonal skills to facilitate seamless execution of projects.
• Strong analytical and problem-solving skills, with the ability to resolve product-related issues and improve operational processes.
• Proficiency in using project management tools and software (e.g., myPM, MS Project, JIRA, Trello).

Preferred Qualifications, Capabilities, and Skills:

• Experience mentoring and guiding junior team members.
• Demonstrated ability to foster a culture of excellence and continuous improvement.
• Visionary thinking to advance organizational mission and achieve long-term goals.
• Ability to gather and analyze feedback from clients and advisors to enhance products and services.
• Experience in driving innovation and staying ahead of industry trends.

ABOUT US

JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

ABOUT THE TEAM

J.P. Morgan Asset & Wealth Management delivers industry-leading investment management and private banking solutions. Asset Management provides individuals, advisors and institutions with strategies and expertise that span the full spectrum of asset classes through our global network of investment professionals. Wealth Management helps individuals, families and foundations take a more intentional approach to their wealth or finances to better define, focus and realize their goals.

At Citi, we get to connect millions of people across hundreds of cities and countries every day. And we've been doing it for more than 200 years. We do this through our unparalleled global network. We provide a broad range of financial services and products to our clients – whether they be consumers, corporations, governments or institutions – to help them meet their biggest opportunities and face the world's toughest challenges.

We're currently looking for a high caliber professional to join our team as Vice President, Tax Lead Analyst (Country)- Hybrid based in Manila, Philippines. Being part of our team means that we'll provide you with the resources to meet your unique needs, empower you to make healthy decision and manage your financial well-being to help plan for your future. For instance:

• Citi provides programs and services for your physical and mental well-being including access to telehealth options, health advocates, confidential counseling and more. Coverage varies by country.
• We believe all parents deserve time to adjust to parenthood and bond with the newest members of their families. That's why in early 2020 we began rolling out our expanded Paid Parental Leave Policy to include Citi employees around the world.
• We empower our employees to manage their financial well-being and help them plan for the future.
• Citi provides access to an array of learning and development resources to help broaden and deepen your skills and knowledge as your career progresses.
• We have a variety of programs that help employees balance their work and life, including generous paid time off packages.
• We offer our employees resources and tools to volunteer in the communities in which they live and work. In 2019, Citi employee volunteers contributed more than 1 million volunteer hours around the world.

PH Tax Senior Manager as part of Tax Function:
The Tax department is a global team within the Finance organization in Citi. This role supports the Philippine Country Tax Head for tax matters for all Philippine managed legal entities. The Tax Senior Manager reports directly to the Philippine Country Tax Head. This role involves interaction with all functions/businesses in country as well as regional finance and Regional/Global Tax.

PH Tax Senior Manager ("TSM"):
The TSM is responsible for country tax matters and is part of a team which is responsible for tax support on all country tax matters. The TSM ensures that corporate principles, standards and policies are applied within country and that strong controls to manage Citi's tax risk are embedded in Country processes and procedures. The TSM must be experienced to: (1) identify tax issues to be addressed by other countries in cross-border transactions and (2) have the ability to engage with and influence seniors within the functions/business.

In this role, you are expected to:
Philippines Tax Processes:

• Prepare and submit all corporate tax (direct and indirect) returns and tax payments for all country-managed legal entities. This includes preparation of tax working papers and coordination and collection of data from various stakeholders ensuring its accuracy and completeness
• Prepare the computation/review of all monthly/quarterly tax provisioning including reconciliation/oversight for tax balances on the ledger, US tax reporting packages and effective tax rate analysis
• Manage the overall conduct of any tax audit by the Bureau of Internal Revenue and Local Government Units including but not limited to preparation and review of documents/information, and reconciliation schedules
• Draft and manage correspondences, queries, audits, inspections, appeals and litigation from the Philippine tax authority, and manage relationship with local tax authority
• Prepare and collate relevant documents and information necessary for the payment of local business tax, and issuance of local business tax permits and other permits necessary for Citi PH entities
• Respond to queries/participate in meetings with external and internal auditors for corporate tax matters
• Provide tax advisory support to business, operations and other functional groups/units on product programs and transactions
• Communicate status of uncertain tax positions in a timely manner and work with the Regional Tax team to determine the appropriate FIN 48/FAS 5/Tax Contingency reporting
• Coordinate and assist in tax process standardization and automation projects
• Coordinate transfer pricing matters
• Manage the risk and control processes of the PH tax team

Regional & Tax Advisory:

• Provide Philippine tax support and product advice to business and operations functions
• Provide Philippine based tax support related to U.S. tax reform, including effective tax rate planning, BEAT planning and execution of internal restructurings & corporate tax planning actions
• Provide guidance to the businesses on global tax policies and support Global Tax in communicating and implementing U.S. tax rules, such as FATCA/CRS
• Advise the businesses on their new business initiatives and strategies to respond to the tax and regulatory changes in the U.S. and the region

Development Value:

• Opportunity for development into a strategic/advisory role
• Opportunity to work in a complex tax and finance environment while touching on related aspects of legal and regulatory
• Contact with Senior Finance team members in Country as well as Regional and Global Tax and Finance

Knowledge/Experience:

• Knowledge of Philippines tax rules
• Experience in general accounting and tax accounting, both local GAAP and US GAAP
• Strong working knowledge of the tax information reporting and withholding rules, including FATCA and CRS
• Ability to suggest pragmatic solutions to problems and conclude where appropriate
• Be able to work unsupervised on a day-to-day basis
• Ability to manage a number of different issues/deadlines and manage time appropriately
• Ability to quickly understand new technical issues
• Self-motivated, demonstrating initiative and a pro-active approach
• Strong interpersonal skills and a team player
• Analytical skills, inquisitive and willing to ask probing questions in order to derive financial data and understand transactions
• Experience in leading and managing a group of professionals

As a successful candidate, you'd ideally have the following skills and exposure:

• 8-10 years relevant experience
• Philippine accounting or related degree and business experience
• Additional tax qualification would be advantageous, but not necessary
• Knowledge and experience of Philippine tax rules; regional / U.S. tax rules a plus
• Experience in tax accounting
• Knowledge and experience working in a US-based group
• A financial services background is essential

This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.
Working at Citi is far more than just a job. A career with us means joining a family of more than 230,000 dedicated people from around the globe. At Citi, you'll have the opportunity to grow your career, give back to your community and make a real impact.

Take the next step in your career, apply for this role at Citi today

Job Family Group:
Finance

Job Family:
Tax

Time Type:
Full time

Most Relevant Skills
Assessment, Credible Challenge, Financial Acumen, Management Reporting, Risk Management.

Other Relevant Skills
Tax Analysis, Tax Compliance, Taxes, Tax Preparation, Tax Processing.

Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.
If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review
Accessibility at Citi.
View Citi's EEO Policy Statement and the Know Your Rights poster.

About Citco

The Citco group of companies (Citco) is a network of independent companies worldwide for over 70 years, all of which are leading providers of asset-servicing solutions to the global alternative investment industry. With $1.8+ trillion in AuA and operations across 36 countries with over 50 office locations.

For decades, industry publications have recognized our leadership in service and innovation. These accolades are a reflection of our drive to push ourselves and our industry forward.

With strategically positioned global offices, we offer opportunities for graduates and seasoned professionals to work across the world. Careers at Citco can span continents.

For more information about Citco, please visit

About the Team & Business Line:

Fund Administration is Citco's core business, and our alternative asset and accounting service is one of the industry's most respected. Our continuous investment in learning and technology solutions means our people are equipped to deliver a seamless client experience.

As a core member of our Private Equity SPV team, you will be working with some of the industry's most accomplished professionals to deliver award-winning services for complex fund structures that our clients can depend upon.

Your Role:

• Perform overall leadership and coaching of staff including Supervisors and their direct reports.
• Oversee the daily operations of the teams and provide support and guidance in accomplishing department goals
• Oversee the preparation of monthly/quarterly reporting package, working papers and financial statement preparation with an adherence to relevant accounting standards
• Liaise with internal stakeholders and assist them on accounting and administrative issues and relevant developments
• Create and maintain acceptable service levels for key areas of responsibility
• Create an environment of co-operation and initiative through appropriate delegation, empowerment, training and motivation.
• Anticipate and resolve work concerns and exercise sound judgment to make appropriate adjustments.
• Contribute to the roll out and success of the Global processing initiative, working closely with colleagues in multiple locations globally.
• Assess areas of risk on each team and within the department and implement processes to address areas of concern.
• Identify opportunities to enhance technology and automate procedures to limit or eliminate manual processes.
• Assist in the developing a global forum dedicated to sharing best practices and improving processing standards.

About You:

• Bachelor's or master's degree in accounting, Finance, any other professional accounting qualification (i.e. CA, CPA or ACCA or equivalent)
• Minimum of 8+ years' experience in accounting for the financial services sector, particularly Private Equity, Asset Management or Fund Administration.
• Supervisory skills with experience in managing and/or leading staff for 6+ years.
• Knowledge of IFRS and / or USGAAP
• Experienced in reviewing and preparing general ledger and financial statements.
• Established knowledge in relation to accounting and consolidations under IFRS.
• Excellent communication skills and proficiency in English (both verbal and written).
• Motivated, bright and diligent individual who is driven to meet deadlines.
• A team player who is able to manage individual responsibilities.
• Good client/ business relationship management
• Sound judgment, problem solving and analytical skills.
• Proficient with Microsoft Applications (Excel, Word, PowerPoint etc.).
• User experience with enterprise accounting system(s).
• Working knowledge of Investran highly desirable
• Experience in Limited Partnership accounting
• Private equity/real estate fund experience. Exposure to complex fund structure, waterfall computation, preferred return.
• Amenable to work in our Makati Office (OneAyala Corporate) or Alabang (Filinvest, Northgate Cyber Zone).
• Amenable to working onsite or Hybrid set up (2 days' onsite per week)
• Amenable to work on shifting schedules (Mid-shift)

Our Benefits

Your well-being is of paramount importance to us, and central to our success. We provide a range of benefits, training and education support, and flexible working arrangements to help you achieve success in your career while balancing personal needs. Ask us about specific benefits in your location.

We recognize diversity as a source of organizational pride and strength. We have made it a priority to reflect our nation's evolving diversity in the people we hire, and the culture we create in our organization.

Citco welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection.

Reminders

• Please be informed that we are in the midst of processing the applications and shall get in touch with you again if you are selected/shortlisted for an interview.
• Please check your e-mail regularly for any correspondence regarding the status of your application

If you're passionate, curious and ready to make an impact, we're looking for you to help us grow our businesses for the future.

As a Fund Accounting Trades - Vice President within the Fund Servicing team, you will be  responsible for managing the workflow through the life cycle of Market Trades. You will focus on ETD competencies and broker reconciliation to ensure accuracy and efficiency in processing and validation, Operational management and control of the daily workflow within the Trades Team.

Job Responsibilities:

• Maximize team capacity through effective resource planning and ensure team structure is robust through effective training and succession planning.
• Ensure all daily controls and processing are completed and signed off, including client service inquiry resolution, cash and stock break & event management, and production of all key metrics as required.
• Own issues related to the Department and ensure timely escalation to both Operational and Risk leads.
• Ensure all team members adhere to global escalation policies, maintain up-to-date awareness of RED policies and procedures, attest to operational procedures at required intervals, and actively comply with ethics and behavior standards.
• Manage people by providing direction and leadership to the team, and ensure effective communication so staff are aware of strategic and regulatory changes in the organization.
• Review content and presentation of Standard Operating Procedures continuously, in line with the introduction of new policies and ongoing risk management activities.
• Act as a focal point for issue planning or crisis review situations, requiring flexibility in production processes and quick technical assessments.
• Ensure the department has viable Business Continuity and Concentration plans in place, tested in accordance with Bank Policy, and that all staff are familiar with the plans.
• Validate exceptions above defined materiality thresholds; identify core weaknesses in processes and potential solutions; continuously develop industry/product knowledge.

Leadership

• Represent Global Trades team with internal and external clients, promoting the strategy, products and capabilities of the department. Participate in Investment Initiative prioritization meetings. Support operational partners in Asset Servicing with strategic initiatives across the department.
• Contribute to the strategic development of the asset servicing product. Identify key areas of opportunity, creating robust business cases and ensuring appropriate levels of analysis are undertaken. Implement the project structure and governance required to deliver on the agreed strategy.

Required qualifications, capabilities and skills:

• 10+ years of experience in Trades or fund accounting domain.
• Minimum 4years as People Manager
• Operational subject matter expertise critical e.g. Reconciliation, Settlements, Trade Support
• Strong People Management skills, ability to Lead and Motivate Managers

Shift hours 8:00 PM to 5:00 AM (Manila time)

This position ensures that all developments—from acquisition to completion—are aligned with business goals, budget constraints, timelines, and quality standards. The VP will work closely with internal teams and external stakeholders to deliver successful, profitable projects.

Key Responsibilities:

Strategic Planning & Execution

• Develop and execute the strategies of the company, ensuring alignment with business objectives and market trends.
• Lead site acquisition, feasibility studies, and due diligence processes.
• Collaborate with executives to set performance goals, investment strategies, and risk mitigation plans.

Project Development & Delivery

• Oversee the full project lifecycle, including planning, design, project cost control, permitting, procurement, construction, and turnover.
• Ensure projects are delivered on time, within budget, and in compliance with quality standards, safety regulations, and environmental policies.
• Manage relationships with contractors, architects, consultants, and regulatory agencies.

Financial Oversight

• Manage and monitor project budgets, forecasts, cost control, and ROI analysis.
• Provide regular reporting to the executive team on financial and operational performance.

Team Leadership & Organizational Development

• Lead and mentor project managers, engineers, and other members of the ACM organization
• Foster a culture of accountability, high performance, and innovation.
• Evaluate and improve internal processes and systems for operational efficiency.

Stakeholder Engagement

• Serve as the point of contact for investors, clients, and government bodies for all real estate and construction matters.
• Build and maintain strong networks within the industry to identify opportunities and partnerships.

Qualifications:

• Bachelor's degree in Civil Engineering, Architecture, Real Estate Development, or related field (MBA or Master's in a related discipline preferred).
• At least 10–15 years of experience in real estate development or construction, with 5+ years in a senior leadership role.
• Proven experience in managing multiple projects and real estate portfolios.
• Strong knowledge of construction methodologies, building codes, legal requirements, and land development regulations.
• Solid financial, budgeting, and cost control skills.
• Excellent negotiation, leadership, and interpersonal skills.

Key Competencies:

• Strategic Thinking & Business Acumen
• Project Management
• Leadership & People Development
• Risk Management
• Financial and Operational Oversight
• Communication and Negotiation
• Real Estate Market Insight

JOB DESCRIPTION

We have an opportunity to impact your career and provide an adventure where you can push the limits of what's possible.

Job Summary

As a Business Transformation Developer within our Transformation Team, your role will be focusing on supporting our growing Automation Platform for COS and managing a growing team of automation developers. You will have direct responsibility in developing the automation tools, building technical expertise, process re-engineering and accountability for the execution of tools. This role is heavily invested as a support role in execution of the COS Transformation and Product Execution agenda and will continue to evolve as business needs grow.

Job Responsibilities:

• Lead development of UiPath, Alteryx, Tableau, and Python automation initiatives
• Manage the Automation Development Team for COS, ensuring ongoing tool enhancements
• Collaborate on new platform and technology initiatives supporting COS
• Support controls and governance to ensure audit-readiness of automation efforts
• Develop complex automation solutions from scripting to post-implementation care
• Provide technical mentoring and coaching for junior team members
• Enhance team technical capabilities and foster continuous learning
• Visualize and communicate data for automation initiatives
• Develop firmwide standard automation using UiPath, Alteryx, and Tableau
• Inspire a culture of innovation and technology execution
• Review large-scale initiatives and contribute to future-state strategy

Required qualifications, skills, and capabilities

• 3 years' experience in holding a position of Senior Developer , technical mentoring, technical development coach or at similar capacity
• Minimum of 5 years' solid experience in coding scripting and strong knowledge about development life cycle for UiPath
• Proven experience in building capabilities and expertise of an automation configuration
• Holding strong technical backroad for Alteryx, Tableu, Phyton
• Excellent communication skills both written and verbal
  Demonstrated, consistent executive presence with the ability to adapt to the evolving needs in the COS organization

Preferred qualifications, skills, and capabilities

• Holding good technical network of vendors for industry leading tools such as UiPath, Alteryx, Tableu, Phyton
• Technical certification in automation tools
• Technical certification for project delivery such as ITIL, PMP, PSM, Product Owner
• Background in Consultancy or Service Delivery for automation to a financial organization
• Graduate of Computer related course

Internal Application Eligibility Requirements

TENURE:

Must meet minimum employment tenure requirement. Specific roles require longer tenure in current position to be eligible to apply. Unless established for specific positions by the line of business, the standard tenure requirement is 12 months.

PERFORMANCE:

Meets satisfactory performance standards as defined by the firm

Not under Performance Coaching (formerly known as PIP)

CORRECTIVE ACTION:

Employees who were given written warning or higher and within the prescriptive period are not eligible to apply.

By submitting an application and/or joining the interview, you affirm to meet the Internal Mobility Eligibility Requirements as stated in the Applying for Internal Positions Firmwide Standard. You are expected to provide true and accurate information to the Company during the recruitment and application process. Knowingly giving false or misleading information shall be subjected to the imposition of appropriate corrective action, following the firm's HR Policies and Guidelines.

Inform your manager once scheduled for an interview. Include in your discussion if you have questions about eligibility or LOB specific guidelines.

Make sure your profile is updated in the new > Jobs. Attaching your updated resume is encouraged.

In partnership, Hiring Managers and Recruiters will review applications to determine which candidates best meet the required skills and experience specified in the job description. While not every application will result in an interview, applications will be acknowledged.

ABOUT US

JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

ABOUT THE TEAM

J.P. Morgan's Global Banking business is one of the largest wholesale banking client franchises in the world. We serve clients, including corporations, governments, states, municipalities, healthcare organizations, education institutions, banks and investors.

Commercial Banking provides credit and financing, treasury and payment services, international banking and real estate services to clients—including corporations, municipalities, institutions, real estate investors and owners, and not-for-profit organizations.

JOB DESCRIPTION

Join our team to build your career in a culture that values innovation, creativity, and excellence.

Job Summary:

As a Vice President - Applications Support Engineer within the Application Support team, you will oversee application issues, including troubleshooting, maintaining, identifying, escalating, and resolving. You'll ensure that the production changes your team makes are made keeping best practices, lifecycle methodology, and overall risk top of mind. Partnering with Infrastructure Service Support team members, you'll dig into root cause analysis, production changes, budgetary, and staffing issues. You'll also draw on your experience to manage and mentor people to promote strategic change, both within your team as well as in collaboration with team members across JPMorgan Chase & Co.'s global network of innovators.

Job Responsibilities:

• Deliver business-facing technology application support to business and operations teams across the Asia Pacific region.
• Conduct reviews and implement technology application and infrastructure releases, disaster recovery exercises, and patch management.
• Oversee production technology incidents until resolution, ensuring prompt engagement, escalation, and effective communication with business, technology, and vendor partners.
• Troubleshoot database issues and report findings.
• Enhance support documentation and procedures.
• Collaborate within a follow-the-sun support model with global counterparts.
• Serve as a Subject Matter Expert (SME) for key applications, upholding global best practices and hygiene standards.
• Conduct root cause analysis (RCA) post-incident, identifying, tracking, and implementing preventative measures.
• Contribute to the development of tools, frameworks, and techniques to boost productivity and quality in production support, applying SRE principles.
• Develop and support automation tools to enhance platform reliability and team productivity.
• Provide support during early APAC hours and rotational weekend work.

Required Qualifications, Capabilities, and Skills:

• Bachelor's degree in Engineering, Computer Science, or Information Technology.
• Over 10 years of experience in application support and production management.
• Strong database expertise with SQL queries for data investigations and other databases such as Oracle, MS-SQL, PostgreSQL, Cassandra.
• Experience in Unix and Windows Operating System; Kubernetes for Container Orchestration, and scripting languages: Perl, Python, Linux/UNIX shell.
• Proven track record in Production Support & SRE, with a clear understanding of SRE protocols and methodologies, and managing Incident & Problem Management calls for business-impacting outages, conducting post-incident analysis, and implementing preventative measures.
• Support management skills, including designing and using monitoring dashboards, generating service KPIs, reporting on service stability and performance, and log/message bus monitoring.
• Experience in technology disaster recovery planning and test execution.
• Ability to drive issue resolution across different support teams.

Preferred Qualifications, Capabilities, and Skills:

• ITIL v4 is beneficial.
• Ideally, AWS experience and certification, including core AWS services like EC2, S3, EKS, RDS, Cloudwatch.
• Prior experience in JAVA development is advantageous.
• Experience with cloud platforms (e.g., AWS, Google Cloud) is advantageous.
• Familiarity with Splunk for log analysis and monitoring.
• Telemetry & Application Performance monitoring tools: Splunk, AppDynamics, Dynatrace, Grafana, ITRS Geneos.
• Schedulers: Control-M / Autosys.

ABOUT US

JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

ABOUT THE TEAM

J.P. Morgan's Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.

JOB DESCRIPTION

If you're passionate, curious and ready to make an impact, we're looking for you to help us grow our businesses for the future.

As a Fund Accounting Trades - Vice President within the Fund Servicing team, you will be responsible for managing the workflow through the life cycle of Market Trades. You will focus on ETD competencies and broker reconciliation to ensure accuracy and efficiency in processing and validation, Operational management and control of the daily workflow within the Trades Team.

Job Responsibilities:

• Maximize team capacity through effective resource planning and ensure team structure is robust through effective training and succession planning.
• Ensure all daily controls and processing are completed and signed off, including client service inquiry resolution, cash and stock break & event management, and production of all key metrics as required.
• Own issues related to the Department and ensure timely escalation to both Operational and Risk leads.
• Ensure all team members adhere to global escalation policies, maintain up-to-date awareness of RED policies and procedures, attest to operational procedures at required intervals, and actively comply with ethics and behavior standards.
• Manage people by providing direction and leadership to the team, and ensure effective communication so staff are aware of strategic and regulatory changes in the organization.
• Review content and presentation of Standard Operating Procedures continuously, in line with the introduction of new policies and ongoing risk management activities.
• Act as a focal point for issue planning or crisis review situations, requiring flexibility in production processes and quick technical assessments.
• Ensure the department has viable Business Continuity and Concentration plans in place, tested in accordance with Bank Policy, and that all staff are familiar with the plans.
• Validate exceptions above defined materiality thresholds; identify core weaknesses in processes and potential solutions; continuously develop industry/product knowledge.

Leadership

• Represent Global Trades team with internal and external clients, promoting the strategy, products and capabilities of the department. Participate in Investment Initiative prioritization meetings. Support operational partners in Asset Servicing with strategic initiatives across the department.
• Contribute to the strategic development of the asset servicing product. Identify key areas of opportunity, creating robust business cases and ensuring appropriate levels of analysis are undertaken. Implement the project structure and governance required to deliver on the agreed strategy.

Required qualifications, capabilities and skills:

• 10+ years of experience in Trades or fund accounting domain.
• Minimum 4years as People Manager
• Operational subject matter expertise critical e.g. Reconciliation, Settlements, Trade Support
• Strong People Management skills, ability to Lead and Motivate Managers

Shift hours 8:00 PM to 5:00 AM (Manila time)

ABOUT US

JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

ABOUT THE TEAM

J.P. Morgan's Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.