11 San Miguel Corporation jobs in the Philippines

Your primary responsibilities include:
- Work closely with and assist the Food and Beverage & Restaurant Manager and other F & B Supervisors in the day to day operation of our a la carte Restaurant and Bar
- Greet and seat guests with a smile
- Set-up, maintain, cleaning and pack-down of work areas according to procedures and standards - Food and beverage service to the Restaurant and Functions departments
- Take meal orders, explain menu items and serve food and beverage items to guests tables and follow hygienic food practices at all times
- Supplying, dispensing or mixing of beverages, cleaning of bar areas and equipment, preparing the bar for service, taking beverage orders and serving drinks
- Monitor the quality and consistency of all food served from the Kitchen
- Arrange and re-arrange indoor and outdoor Restaurant and Functions furniture to suit business needs and customer requests
- Respond to guest enquires and requests and resolve customer complaints in a timely, friendly and efficient manner according to departmental guidelines
- Ensure departmental policies and procedures are implemented and followed and schedules/checklists are completed according to requirements
- Operate POS system and take

**Additional Information**
**Job Number**
**Job Category** Food and Beverage & Culinary
**Location** Sheraton Manila Bay, M. Adriatico corner General Malvar Street, Manila, Philippines, Philippines, 1004VIEW ON MAP ( Full Time
**Located Remotely?** N
**Position Type** Management
**JOB SUMMARY**
Position responsible for all the food and beverage operations, which includes all culinary, restaurant, beverage and room service operations. Oversees guest and employee satisfaction, maintaining standards and meeting or exceeding financial goals. Demonstrates knowledge and proficiency of all applicable food and beverage laws and regulations. Develops and implements business plan for food and beverage.
**CANDIDATE PROFILE**
**Education and Experience**
- High school diploma or GED; 4 years experience in the food and beverage, culinary, or related professional area.
OR
- 2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the food and beverage, culinary, or related professional area.
**CORE WORK ACTIVITIES**
**Developing and Maintaining Budgets**
- Develops and manages all financial, employee engagement and guest satisfaction plans and actions for Food and Beverage departments.
- Maintains a positive cost management index for kitchen and restaurant operations.
- Utilizes budgets to understand financial objectives.
**Leading Food and Beverage Team**
- Manages the Food and Beverage departments (not catering sales).
- Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence.
- Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.
- Oversees all culinary, restaurant, beverage and room service operations.
- Creates and nurtures a property environment that emphasizes motivation, empowerment, teamwork, continuous improvement and a passion for providing service.
- Provides excellent customer service to all employees.
- Responds quickly and proactively to employee's concerns.
- Provides a learning atmosphere with a focus on continuous improvement.
- Provides proactive coaching and counseling to team members.
- Encourages and builds mutual trust, respect, and cooperation among team members.
- Monitors and maintains the productivity level of employees.
- Develops specific goals and plans to prioritize, organize, and accomplish work.
- Provides the leadership, vision and direction to bring together and prioritize the departmental goals in a way that will be efficient and effective.
- Sets clear expectations with the employees and team leaders and verifies that appropriate rewards are given if expectations are exceeded.
**Ensuring Exceptional Customer Service**
- Provides excellent customer service.
- Responds quickly and proactively to guest's concerns.
- Understands the brand's service culture.
- Drives alignment of all employees, team leaders and managers to the brand's service culture.
- Sets service expectations for all guests internally and externally.
- Takes ownership of a guest complaint/problem until it is resolved or it has been addressed by the appropriate manager or employee.
- Verifies all banquet functions are up to standard and exceed guest's expectations.
- Provides services that are above and beyond for customer satisfaction and retention.
- Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.
- Serves as a role model to demonstrate appropriate behaviors.
- Manages day-to-day operations, drives quality, and verifies standards are meeting the expectations of the customers on a daily basis.
**Managing and Conducting Human Resource Activities**
- Provides guidance and direction to subordinates, including setting performance standards and monitoring performance.
- Conducts performance reviews in a timely manner.
- Promotes both Guarantee of Fair Treatment and Open Door policies.
- Identifies the developmental needs of others and coaches, mentors, or otherwise helps others to improve their knowledge or skills.
- Identifies the educational needs of others, develops formal educational or training programs or classes, and teaches or instructs others.
- Develops an action plan to attack need areas and expand on strengths based on employee engagement and guest satisfaction results.
**Additional Responsibilities**
- Complies with all corporate accounting procedures.
- Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.
- Analyzes information and evaluates results to choose the best solution and solve problems.
- Drives effective departmental communication and information systems through logs, department meetings and property meetings.
_At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law._
When you join the Sheraton family, you become a member of its global community. We've been a place to gather and connect since 1937. At Sheraton, associates create a sense of belonging in more than 400 communities around the world. We invite, we welcome, and we connect guests through engaging experiences and thoughtful service. If you're a team player who is excited to deliver a meaningful guest experience, we encourage you to explore your next career opportunity with Sheraton. Join us on our mission to be 'The World's Gathering Place'. In joining Sheraton Hotels & Resorts, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.

**Additional Information**
**Job Number**
**Job Category** Food and Beverage & Culinary
**Location** Four Points by Sheraton Palawan Puerto Princesa, Sabang Beach, Puerto Princesa City, Palawan, Philippines, 5300VIEW ON MAP ( Full Time
**Located Remotely?** N
**Position Type** Non-Management
**POSITION SUMMARY**
Ensure staff is working together as a team to ensure optimum service and that guest needs are met. Inspect grooming and attire of staff, and rectify any deficiencies. Complete opening and closing duties including setting up necessary supplies and tools, cleaning all equipment and areas, locking doors, etc. Inspect storage areas for organization, use of FIFO, and cleanliness. Complete scheduled inventories and stock and requisition necessary supplies. Monitor dining rooms for seating availability, service, safety, and well being of guests. Complete work orders for maintenance repairs.
Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees; and serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests' service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Speak with others using clear and professional language. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards; and identify, recommend, develop, and implement new ways to increase organizational efficiency, productivity, quality, safety, and/or cost-savings. Read and visually verify information in a variety of formats (e.g., small print). Visually inspect tools, equipment, or machines (e.g., to identify defects). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move through narrow, confined, or elevated spaces. Move up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors.
PREFERRED QUALIFICATIONS
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: At least 2 years of related work experience.
Supervisory Experience: At least 1 year of supervisory experience.
License or Certification: None
_At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law._
Where timeless classics are woven with modern details. Where business meets pleasure. Where even when travelers are global, they can experience the local. As a member of the team, you will become part of our united Four Points by Sheraton community where everyone is welcome, we support each other, and every hotel matters. We provide exactly what guests need in an uncomplicated way. If you are seeking opportunities to put guests at ease in a friendly, genuine and approachable environment, join our team. In joining Four Points, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.

Oversee all front-of-house and back-of-house F&B operations to ensure profitability and guest satisfaction.
br>Key Responsibilities:
Manage restaurant budgets, staffing, and service quality
Train staff in service standards and hospitality etiquette
Handle guest feedback and resolve issues
Monitor service flow and ensure efficiency

**Additional Information**
**Job Number**
**Job Category** Food and Beverage & Culinary
**Location** Four Points by Sheraton Palawan Puerto Princesa, Sabang Beach, Puerto Princesa City, Palawan, Philippines, 5300VIEW ON MAP ( Full Time
**Located Remotely?** N
**Position Type** Non-Management
**POSITION SUMMARY**
Prepare drink orders for guests according to specified recipes using measuring systems. Issue, open, and serve wine/champagne bottles. Set up and maintain cleanliness and condition of bar, bar unit, tables, and other tools. Prepare fresh garnishes for drinks. Stock ice, glassware, and paper supplies. Transport supplies to bar set-up area. Wash soiled glassware. Remove soiled wares from bar top and tables and place in designated area. Anticipate and communicate replenishment needs. Process all

Job Description:
>Assist with internal sales processes and administrative tasks: Streamlining day-to-day operations and ensuring that sales-related activities are well-organized, leaving the sales team more time to focus on high-priority tasks. br>>Handle inquiries from both the website and office calls: Managing incoming inquiries, ensuring timely follow-ups, and maintaining a positive client experience at all touchpoints.
>Support lead generation efforts: Collaborating with the sales team to identify and engage potential leads, further enhancing the pipeline and overall sales efforts.
>Provide direct support to the sales team: Allowing them to focus more on strategic client engagements and business development by taking on administrative and operational responsibilities.

Required Experience:
>Preferably with experience in the Food & Beverage industry, Dairy experience is a plus. Mostly dealing with B2B.
>Knowledge of MS Office, especially Excel
>Administrative experience is a plus
>Knows how to drive

1. Operational Management

• Establish, implement, and regularly review Standard Operating Procedures (SOPs) for both BOH and FOH to ensure they align with operational needs.

• Provide strategic leadership and hands-on oversight of all F&B operations across restaurant, bar, and event service areas.

• Ensure consistent delivery of high service and product standards in both FOH and BOH.

• Monitor and analyze daily workflows, guest traffic, and service flow to optimize performance and efficiency.

• Track and review key operational metrics and use data to implement process improvements.

• Ensure sales attainment across all stores by closely monitoring sales performance and implementing improvement strategies.

• Guide and support all Restaurant Managers to improve individual store performance, operational execution, and team productivity.

2. Menu and Beverage Development

• Lead the creation and seasonal updates of food and beverage menus, wine lists, and specialty offerings.

• Collaborate with the Executive Chef and Bar Manager to ensure innovation, profitability, and alignment with market trends.

• Ensure product consistency, appropriate pricing, and alignment with customer expectations.

3. Cost and Budget Management

• Oversee food, beverage, and labor cost control systems to ensure adherence to budget.

• Analyze financial reports and monitor expense trends to identify cost-saving opportunities.

• Implement forecasting and inventory control systems to support accurate budgeting and profitability.

4. Staff Management and Development

• Onboarding, scheduling, and performance evaluation of F&B personnel.

• Provide ongoing training, coaching, and leadership development.

• Promote a culture of accountability, guest-focus, and continuous improvement.

• Ensure team compliance with safety, sanitation, and hospitality standards.

5. Vendor and Supplier Relations

• Build and maintain strategic relationships with suppliers and vendors.

• Negotiate favorable contracts and purchasing terms to ensure cost-effectiveness and consistent quality.

• Evaluate supplier performance and source alternatives as needed.

6. Quality Assurance and Compliance

• Establish and enforce quality control protocols for all food and beverage operations.

• Ensure strict compliance with local and national health, sanitation, and food-handling regulations.

• Monitor guest feedback, conduct service reviews, and lead corrective actions when needed.

7. Event and Promotion Management

• Plan, organize, and oversee in-house events, seasonal promotions, and private functions.

• Collaborate with the Marketing and Service Teams for event coordination and successful implementation.

• Monitor event performance and adjust plans based on customer response and operational impact.

8. Strategic Planning and Execution

• Provide input into long-term strategic plans and annual budgeting for F&B operations.

• Analyze market trends, competitor activity, and guest behavior to drive informed decision-making.

• Develop and lead initiatives that enhance brand positioning and revenue growth.

9. Cross-Functional Coordination and Problem Resolution

• Work closely with HR, Finance, Marketing, and other departments to ensure alignment of F&B goals with company objectives.

• Serve as the primary escalation point for operational, staffing, and guest-related issues.

• Resolve problems promptly and professionally, promoting a solutions-oriented culture.

Perks and Benefits: 

We value our employees and offer the following perks:

• Competitive salary and performance-based incentives

• Meal allowances or complimentary staff meals

• Health and wellness support (e.g., medical coverage, wellness programs)

• Opportunities for career growth, training, and development

• Employee referral program with rewards

• Fun and inclusive workplace culture, events, and team-building activities

• Flexible schedules where applicable

• Recognition programs for outstanding performance

1 To carry out any reasonable additional duties as may be required by your department meetings.
2 To ensure a high level of liaison and communication is maintained between other departments within the Hotel.
3 At all times maintain the highest standard of personal hygiene and appearance.
4 To ensure that your uniform is smart, regularly laundered and correctly worn at all times.
5 To have due consideration for any Health and Safety and employee welfare issues relating to your team and act on their behalf.
6 To attend the daily briefing and department meeting in the absence of the Food and Beverage Manager.
7 To actively encourage your team to use guest names and to up-sell at any opportunities.
8 To ensure all information and documentation (both written and computerised) is kept confidential and to maintain discretion. To ensure that the service complies with the Data Protection Act
9 To comply with all Hotel and Company policies and procedures.
10 To comply with statutory requirements governing the work place such as employment law, health and safety, hygiene, fire prevention etc.
11 To be responsible, whilst liaising with Senior Management, for your own development and contribute to the learning of others.
12 To carry out any other reasonable duty to assist in the smooth running of
Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.
At IHG Hotels & Resorts, we are proud to be an equal opportunity employer. We firmly believe that all our colleagues deserve to be treated equally and have the same opportunities to develop and grow their skills within our business and provide equal employment opportunities to all applicants and colleagues without regard to an individual's, race, color, ethnicity, national origin, religion, sex, sexual orientation, gender identity or expression, age, disability, marital or familial status, veteran status or any other characteristic protected by law.

With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels & Resorts, the family of brands includes Waldorf Astoria, LXR, Conrad, Canopy, Curio Collection, DoubleTree, Hilton Garden Inn, Hampton and many others.
If you appreciate the impact global travel can have on the world, you may be just the person we are looking for to work as a Hilton Team Member. Because it's with Hilton where we never forget the reason we're here: to delight our guests, Team Members, and owners alike.
The Food & Beverage Sales Manager promotes the hotel and its outlets, achieving optimal sales at the best possible conditions for the company. This role handles the business of each Food & Beverage outlets in house. He / she implements all sales activities and maximizes business opportunities in his / her specific area of responsibility, under the general guidance and supervision of the Commercial Director. This role builds and maintains a quality database to broaden market reach and generate customer loyalty, creating awareness and build restaurants' reputation in the local market.
**What will I be doing?**
As the Food & Beverage Sales Manager, you will be responsible for performing the following tasks to the highest standards:
- Implement all sales action plans related to the respective market as outlined in sales action plans with supervision under the Commercial Director.
- Uncover the major causes of satisfaction and dissatisfaction and ensure that the information is communicated to those concerned, further up the hierarchy.
- Develop action plans to address shortfalls in standards and identify shortfalls before they affect customer service.
- Keep the team up to date on departmental, hotel and company activities through regular communication meetings and memos, including special events and promotions in the restaurant.
- Develop and implement department training plans to meet business needs.
- Assign projects and missions to facilitate personal development and that of the team.
- Ensure that the invoicing effectively corresponds to all services agreed upon and rendered.
- Maximize F&B revenue through each upsell opportunity whenever possible.
- Promote the hotel as often as possible through entertaining, conduction, site inspections, and presentations of the hotel, etc.
- Pay visits to former, existing and potential clients in view of entering into contracts with them, especially commercial accounts.
- Organize regular visits in accordance to a predetermined plan and maintain a good relationship with customers.
- Meet and accompany any top key accounts or VIP guests upon arrival to ensure satisfaction.
- Provide after-sales service and in particular, ensure that all guests complaints are taken seriously and discussed with the respective departments if necessary.
- Be well informed about the operations of all outlets especially in key departments.
- Keep a record on former, existing, potential F&B guests and make a profile of them by using the guest database tool.
- Prepare a tentative monthly schedule to record all sales and other related activities for the preceding month.
- Approach guests in each F&B outlet and Executive Lounge on a daily basis, specifically targeting certain guests.
- Collect guests' feedback and organize coordination meetings with the F&B team for sharing and improvement purpose on a weekly basis or whenever necessary.
- Be well informed of all market information by using competitor awareness tools, especially for key F&B competitors, their production and related promotions, reporting these to the Commercial Director in a timely manner.
- Maintain a high level of exposure for the hotel in major market areas through sales calls or joint sales calls, telephone, and written communications.
- Record all daily sales calls.
- Carry out any other reasonable duties and responsibilities as assigned.
- The Management reserves the right to make changes to this job description at its sole discretion and without advance notice.
**What are we looking for?**
A Food & Beverage Sales Manager serving Hilton Brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:
- 2-4 years managerial position in a 4 / 5-star category hotel.
- Familiar with computer systems.
- Motivated and committed, approaching all tasks with enthusiasm and seize opportunities to learn new skills or knowledge in order to improve personal performance.
- Flexible and responds quickly and positively to changing requirements including the performance of any tasks requested of you.
- Maintain high team focus by showing cooperation and support to colleagues in the pursuit of team goals.
- Diplomatic and shows enthusiasm and conviction that encourages guests to try new experiences.
- Strong F&B, Conference and Banqueting operations knowledge and skills.
- Strong leadership, people management and training skills.
- Guest oriented and able to confidently build and exceed service standards.
- Thorough knowledge of service, cost control in F&B, labour controls, beverage menu writing, maintenance, merchandising, computer and accountings.
- Strong interpersonal skills and attention to details.
- Key strengths (under the 9 competencies) in people management communication and planning.
- Thorough knowledge of restaurant operations including food, beverages, supervisory aspects, service techniques, and guest interaction.
- Able to communicate in English, both verbally and in writing, with guests and employees, some of whom will require high levels of patience, tact, and diplomacy to defuse anger and to collect accurate information and to resolve problems.
- Able to work under pressure and deal with stressful situations during busy periods.
**What will it be like to work for Hilton?**
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travellers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
**Job:** _Food and Beverage_
**Title:** _Food and Beverage Sales Manager | Hilton Manila_
**Location:** _null_
**Requisition ID:** _HOT0BVP9_
**EOE/AA/Disabled/Veterans**