4,996 Customer Service jobs in the Philippines

Customer Service Representative – Bridgetowne Site | Up to PHP 27,000 Salary Package

Job Location:

Bridgetowne Site

Company Overview:

We are a leading provider of customer experience solutions, committed to delivering exceptional service to our clients and their customers. We are seeking motivated individuals to join our growing team and build rewarding careers in the customer service industry.

Compensation & Benefits:

• Competitive Salary: Up to PHP 27,000 monthly
• Performance-based bonuses and incentives
• HMO coverage and government-mandated benefits
• Paid training and continuous development programs
• Career advancement opportunities

Qualifications:

• At least High School Graduate (Old Curriculum), Senior High School Graduate, College Level/Undergraduate, or College Graduate
• Open to no experience applicants (training provided)
• Experienced or tenured Customer Service Representatives are highly encouraged to apply
• Strong communication and interpersonal skills
• Willingness to work onsite in Bridgetowne Site

Responsibilities:

• Respond to customer inquiries professionally via phone, email, or chat
• Provide accurate information, resolve concerns, and ensure customer satisfaction
• Maintain proper documentation of customer interactions
• Collaborate with team members to meet performance targets

Hiring Process:

Our recruitment process is conducted virtually, allowing you to complete your application and interviews online.

About the role

We are seeking an enthusiastic and customer-focused Customer Service Representative to join our dynamic team at AROUND THE WORLD MANPOWER SERVICES INC.'. This is a full-time role based in Cebu City Cebu, where you will play a vital part in providing exceptional customer service to our clients through virtual channels.

What you'll be doing

• Responding to customer inquiries and requests via phone, email, and chat in a timely and professional manner
• Providing accurate information and effective problem-solving to address customer concerns
• Maintaining detailed records and documentation of customer interactions
• Identifying opportunities to enhance the customer experience and suggesting improvements
• Collaborating with cross-functional teams to ensure consistent and seamless service delivery
• Adhering to company policies, procedures, and quality standards

What we're looking for

• 1-2 years of experience in a customer service or call centre role, preferably in the Call Centre & Customer Service industry
• Excellent communication and interpersonal skills, both written and verbal
• Strong problem-solving and critical thinking abilities
• Ability to work effectively in a team and independently
• Proficient in using computer software and virtual communication tools
• Adaptable and able to thrive in a fast-paced, dynamic environment
• Passion for delivering exceptional customer service

What we offer

At AROUND THE WORLD MANPOWER SERVICES INC.', we are committed to providing a supportive and rewarding work environment. Our team enjoys:

• Competitive salary and performance-based bonuses- Comprehensive health and wellness benefits- Opportunities for career development and growth- Flexible work arrangements to support work-life balance- A positive and collaborative work culture

About us

AROUND THE WORLD MANPOWER SERVICES INC.' is a leading provider of innovative workforce solutions, offering a wide range of services to clients across diverse industries. With a strong focus on excellence, we are dedicated to empowering our employees and contributing to the success of our clients.

If you are passionate about delivering exceptional customer service and are ready to join a dynamic and growing organisation, we encourage you to apply now

The purpose of the role is to provide effective technical support to the process and actively resolve client issues directly or through timely escalation to meet process SLAs

Qualifications:

• Fresh Graduates are welcome to apply
• College Graduate or 2 years completed in college
• At least experience of 6 months and above desirable
• Experience in call center will be an advantage
• Working on healthcare account is an advantage
• Must have good command in English communication skills
• Knowledge of basic computer operations
• Amenable to work onsite and work on shifting working hours

Perks and Benefits:

• Up to 26,000 salary
• 20% night differential
• HMO on day 1
• Other perks and benefits will be discussed during the hiring process

We are mass hiring for Call Center Agents as prior in our Metro Manila sites

Sapient is URGENTLY HIRING APPLY TODAY AND GET HIRED IMMEDIATELY

Responsibilities:

• Resolve customer inquiries, concerns, or complaints effectively and escalate issues when necessary to ensure swift resolution.
• Update and maintain accurate records of customer interactions, transactions, and order details in the system.
• Stay updated on company policies, procedures, and services to provide accurate information to customers
• Contribute to a positive and collaborative team environment.

Our Awesome Benefits:

• Fix weekends Off
• Competitive Salary
• Monthly Commissions
• Pioneer, Non-voice, and Easy Accounts Available
• HMO with 2 FREE Dependents from Day 1
• Free Coffee and Biscuits at the office
• Paid leaves, OT & holiday pay
• Government-mandated benefits & 13th-month pay
• Fast-Track Career Growth for top performers
• Retirement/Life Insurance for Qualified Staff
• Incentives and Signing Bonuses and other Premium Benefits for you to enjoy.

THIS IS FOR AN ONSITE WORK SET UP ONLY

Job Types: Full-time, Permanent, Fresh graduate

Pay: Php17, Php25,000.00 per month

Benefits:

• Additional leave
• Company events
• Employee discount
• Health insurance
• Paid training
• Pay raise

Work Location: In person

Title: CUSTOMER SERVICE REPRESENTATIVE ( CSR )

OPEN FOR SHS OR COMPLETED 2 YEARS IN COLLEGE

Earn up to 26,000

20% Night Diff + HMO DAY 1 + Perks and Benefits

Work onsite SM North Edsa Tower 1

Start ASAP

Qualifications

At least Senior Highschool Graduate or Completed 2 years in college

WITH OR WITHOUT BPO EXP

EXCELLENT COMM SKILLS

Can Work Onsite Quezon City Eton Centris

Can Start ASAP

Job Types: Full-time, Permanent

Pay: Up to Php26,000.00 per month

Benefits:

• Flexible schedule
• Opportunities for promotion
• Paid training
• Pay raise
• Promotion to permanent employee

Work Location: On the road

Expected Start Date: 08/27/2025

About Orica

At Orica, it's the power of our people that leads change and shapes our futures. Every day, all around the world, our people help mobilise vital resources essential to progress. Established in 1874, we have grown to become the world leader in mining and civil blasting with a diverse of team of more than 13,000 across the world.

It's an exciting time to join us – we are shaping the future of mining through digital and automated technologies, embracing new ways of thinking, pioneering innovation and reimagining the way we work.

About the role

We are excited to announce a pivotal opportunity for a Customer Service Representative role to join our esteemed Orica GBS team in our Manila office in Pasig City.

To consistently deliver a high standard of personalized and professional service that goes beyond expectations through effective results, the Customer Service Representative will manage a dedicated portfolio of customers.

The responsibilities include processing orders, resolving customer account related concerns, and fulfilling the bid-to-contract needs of both internal and external stakeholders. Each portfolio is organized based on customer geographic location and is closely aligned with the structure of the Commercial Teams. This role will operate within a framework of established procedures and policies that support their role and ensure service excellence.

What you will be doing

The Customer Service Representative plays a vital role in ensuring safe, compliant, and efficient service delivery. You will be responsible for completing monthly customer billing, understanding relevant safety codes such as the Explosives Code, and ensuring customer licensing is up to date. CSRs actively participate in safety initiatives and meetings, supporting the SHEC (Safety, Health, Environment, and Community) framework. They manage the full sales cycle from order placement to delivery and invoicing as well as working closely with external customers to ensure accounts are paid timeously while maintaining accurate documentation and minimizing errors that could lead to credits or delays. Their role also includes supporting schedulers to optimize logistics and reduce costs and liaising with internal teams to resolve issues that may affect payment or service quality.

In addition to operational tasks, this role will foster strong relationships with customers through regular communication, professional call handling, and customer visits. The Customer Service Representative will collaborate closely with Territory Managers, Distribution, Credit & Collection, and Inventory teams to ensure smooth workflows and accurate order fulfillment. CSRs also contribute to forecasting, reporting, and dispute resolution, while continuously improving processes using tools like SAP and Salesforce. Their responsibilities extend to maintaining updated customer procedures, supporting team members, and providing valuable market intelligence and feedback to enhance service standards and customer satisfaction.

What you will bring

• Bachelor's degree in Business Administration or Commerce or any related field.
• Service industry related qualifications are advantageous
• Experienced working within a team
• SAP experience

What we offer

As part of a truly global company, you will have the ability to grow and learn in a diverse, collaborative culture. We foster relationships and learning through connected global and local teams, promote flexible and diverse career paths and support the development of your knowledge and skills.

You will be paid a competitive salary, learn from talented individuals across multiple disciplines and be able to thrive in a safe workplace within a collaborative culture. Ignite your career at a place where your distinct potential can find its home.

We respect and value all

Orica promotes and fosters a culture of inclusion and Equal Opportunity Employment everywhere we operate. We treat our people and applicants with fairness, dignity, and respect, getting the best of everyone's contributions.

All qualified applicants will receive consideration for employment without regard to race, religion, sexual orientation, gender perception or identity, nationality, age, military or veteran, marital or disability status.

Account: Healthcare Account (Good for Newbies)

Position: Customer Service Representative (CSR)

Start date: September 29, 2025

Work set up: Work on site

Location: Cebu IT Park

Qualifications:

- At least SHS GRADUATE with or without BPO experience

- UP to 20K basic salary + 2,000 NTA

- 20% night differential

- Account incentives

- Performance Bonus

- Attendance Bonus

- HMO Day 1

On site application; Guaranteed 1 day hiring process

Flow of the process:

Initial interview - Assessment - Final Interview

Job Type: Full-time

Pay: From Php17,000.00 per month

Benefits:

• Additional leave
• Company events
• Health insurance
• Opportunities for promotion
• Paid training
• Promotion to permanent employee

Application Question(s):

• Are you located in Cebu City?

Education:

• Senior High School (Required)

Language:

• English (Required)

Work Location: In person

Expected Start Date: 09/29/2025

CEBU CITY LIFE, BIGGER SAVINGS Free daily lunch, Monday breakfasts, and Friday snacks—right here in CEBU.

ABOUT US @ TECHNO GLOBAL TEAM

As a Great Place to Work certified company with top ratings given by our teams, we make sure our people enjoy more than just a job.

TECHNO-CODED BENEFITS - Enjoy these Perks

• Comprehensive day 1 HMO including 10K medical reimbursement
• Additional HMO coverage for your dependent + dental coverage
• Free lunch meals, plus Monday breakfasts and Friday treats
• Psychiatric sessions including under your healthcare plan
• 24 Paid Time-Offs (with Annual Leave conversion)
• Continuous career development & certifications
• Comprehensive life insurance coverage
• Travel & training opportunities overseas
• Regular engaging company events
• Annual appraisal based on merits
• Regular awards and recognitions
• Free annual Flu vaccinations
• Employee referral programs

ABOUT THE ROLE

As our Customer Support Representative, you'll be the backbone of our campaigns, keeping things running smoothly and providing exceptional internal support.

YOUR DAILY TASKS

• Customer Satisfaction & Support: Ensure customer satisfaction and provide professional customer support.
• Positive and Empathetic Service: Maintain a positive, empathetic, and professional attitude toward customers at all times.
• Complaint Resolution & Problem-Solving: Acknowledge and resolve customer complaints.
• Prompt Response to Inquiries: Respond promptly to customer inquiries.
• Multi-Channel Communication: Communicate with customers through various channels.
• Order and Request Processing: Process orders, forms, applications, and requests.
• Customer Records Management: Keep records of customer interactions, transactions, comments, and complaints.
• Team Collaboration & Coordination: Communicate and coordinate with colleagues as necessary.
• Process Feedback & Improvement: Provide feedback on the efficiency of the customer service process.
• Peer Mentoring & Support: Manage a team of junior customer service representatives.

THE IDEAL CANDIDATE

What You'll Bring (Experiences)

• 2+ years of similar experience in the customer service industry
• General skill in the use of MS Office and other CRM software

About You (Soft Skills)

• With great communication and comprehension skills
• Has effective people skills and sensitivities when dealing with others.
• Ability to work both independently and in a team environment.
• Highly competitive & High-energy individual
• Amenable to work on site - Cebu City (Night)

Ready to find a place where your contributions are valued? Join our team today

Job Type: Full-time

Pay: Php30, Php32,000.00 per month

Benefits:

• Company events
• Health insurance
• Life insurance
• Opportunities for promotion
• Promotion to permanent employee
• Staff meals provided

Work Location: In person

Requirements

- College Graduate with 1 TO 3months BPO experience

- 1st Year College Undergraduate with 4 TO 6months BPO experience

• Strong communication and interpersonal skills.
• Problem-solving mindset with a focus on results.
• Self-motivated and able to work independently.
• Strong organizational skills and attention to detail.
• Ability to manage multiple projects simultaniously

Paid Trainings, 22 Paid Leaves, HMO

Government Mandated Benefits, 13th Month Pay

Job Types: Full-time, Fresh graduate

Pay: Up to Php21,000.00 per month

Benefits:

• Paid training

Work Location: In person