1,068 Call Center Agent jobs in the Philippines

call center agent

Oslob, Cebu ₱150000 - ₱250000 Y AUXILIA INC

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Job Description

About the role

We are seeking an enthusiastic and customer-focused Call Center Agent (Sales Account) to join our dynamic team at AUXILIA INC'. This is a full-time, work-from-home opportunity based in Oslob Cebu. In this role, you will be responsible for delivering exceptional customer service and driving sales through professional and effective communication.

What you'll be doing

  1. Handling inbound and outbound calls from customers, providing them with prompt and courteous assistance
  2. Accurately capturing customer information and updating customer records in the system
  3. Identifying customer needs and recommending appropriate products or services
  4. Achieving sales targets through successful sales pitches and negotiations
  5. Resolving customer queries and complaints in a professional and timely manner
  6. Maintaining a positive and friendly attitude to ensure a pleasant customer experience
  7. Adhering to company policies, procedures and quality standards

What we're looking for

  1. Minimum 1 year of experience in a customer service or call center role, preferably in a sales-oriented environment
  2. Excellent communication and interpersonal skills, with the ability to build rapport with customers
  3. Strong problem-solving and decision-making skills to handle customer inquiries effectively
  4. Ability to work in a fast-paced, target-driven environment and meet performance goals
  5. Proficiency in English, both verbal and written, is essential
  6. Basic computer skills and familiarity with customer relationship management (CRM) systems
  7. Positive attitude, resilience and a commitment to providing outstanding customer service

What we offer

At AUXILIA INC', we are dedicated to creating a supportive and rewarding work environment for our employees. In addition to a competitive salary, we offer a range of benefits and opportunities to support your professional and personal development, including:

  1. Comprehensive health insurance coverage
  2. Opportunities for career advancement and skills training
  3. Flexible work arrangements to maintain a healthy work-life balance
  4. A collaborative and inclusive company culture
  5. Discounts on our products and services

About us

AUXILIA INC' is a leading call center and customer service provider, committed to delivering exceptional experiences for our clients and their customers. With a strong focus on innovation and customer-centricity, we have established a reputation for excellence in the industry. Join our team and be a part of our continued growth and success.

If you are excited about this opportunity and believe you have the skills and experience to excel in this role, we encourage you to apply now.

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Call Center Agent

₱204000 - ₱228000 Y Talent Outsourcing Channel Solutions (TORCH)

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Job Description

Talent Outsourcing Channel Solutions (TORCH) is hiring a Full time Call Center Agent role in CDO, Hilagang Mindanao. Apply now to be part of our team.

Job summary:

  • Flexible hours available
  • No experience required for this role
  • Expected salary: ₱17,000 - ₱19,000 per month
This advertiser has chosen not to accept applicants from your region.

Call Center Agent

Mandaluyong, National Capital Region ₱15000 - ₱180000 Y Foundever®

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Job Description

Job Highlights

  • Back Office Hiring - Data Entry Support
  • HMO and Life Insurance for you and your qualified dependents + Work-Life Balance & Career Growth Opportunities
  • Open to High School, Senior High School, College Undergraduates and College Graduates

Go further with Foundever

JOIN OUR JULY TO SEPTEMBER CLASSES AND GET A CHANCE TO WIN STAYCATION FOR TWO VIA EGC *T&C Applies

Are you ready to move your career forward? At Foundever, you will find our call center jobs surprising. We believe in memorable associate experiences. Here, you can improve your quality of life and grow your career.

We believe that small moments can have a big impact on our work experiences, customers, teams, and friends. By creating positive moments for each other, we make a difference and improve our associate experience.

Want to start your #FoundeverLife?

You can join in virtually Just click apply now, complete our application form, and enter our virtual hubusing the details below.

Kindly declare JOBSTREETas your source during your application process to be eligible for our promo.

VIRTUAL HUB DETAILS:

Zoom Link: 

Meeting ID:

Passcode: SHAW

Source of Application: JOBSTREET

Virtual Recruitment Hours: 10AM to 7PM (Open from Monday to Friday)

You can also directly take our assessment before joining our virtual hub Please see the assessment link below:

Assessment Link:

What are we looking for?

· Accepting K-12/High school graduate

· No Work Experience Needed

· Basic knowledge of computer usage and internet navigation

· Willing to work in Mandaluyong

· Can communicate in English

· TIP: Have your SSS and PAG-IBIG numbers ready for faster application processing

What should you expect from us?

  • Paid training from day one

  • Tons of growth opportunities (93% of our non-agent positions are filled internally)

  • A leadership team that hears your voice; we know that when we work together we can accomplish so much more

  • Fun team environment where we work hard to build trust every single day

- HMO Benefits for you and your family

  • Free call center training

Terms and conditions apply

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Call Center Agent

₱600000 - ₱1200000 Y MANNA WORKMAN`S AGENCY INC.

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Job Description

We are looking for a motivated and customer-focused Customer Service Representative (CSR) to join our team. In this role, you will be the first point of contact for customers, providing support, answering questions, and resolving issues to ensure a positive customer experience.

Qualifications:
  • High school diploma or equivalent (Associate or Bachelor's degree is a plus)
  • With or Without BPO Experience
  • Strong phone contact handling skills and active listening
  • Excellent verbal and written communication skills
  • Ability to multi-task, prioritize, and manage time effectively
  • Proficiency in Microsoft Office and customer service software (e.g., Zendesk, Salesforce, etc.)
  • Patience, empathy, and a passion for helping people
Preferred Skills:
  • Experience in a call center or high-volume customer service environment
  • Bilingual abilities are a plus
  • Familiarity with CRM systems and practices
Benefits:
  • Competitive salary
  • Health, dental, and vision insurance
  • Paid time off and holidays
  • Career development opportunities
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Call Center Agent

₱216000 - ₱336000 Y Concentrix on behalf of Concentrix Bridgetowne

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Job Description

Concentrix on behalf of Concentrix Bridgetowne is hiring a Full time Call Center Agent role in Quezon City, NCR. Apply now to be part of our team.

Job summary:

  • Flexible hours available
  • No experience required for this role
  • Expected salary: ₱18,000 - ₱28,000 per month

TELCO CSR

Start your BPO journey here

Open to Starters (No BPO exp) / Expro 2–5

SHS/HS Graduate or STAD

Shifting schedule

Up to 28K Salary

Bridgetowne Site

Incentives

PERKS YOU'LL LOVE

Free Shuttle Service HMO from Day 1 Paid Leaves & 13th Month Monthly Incentives & Annual Increase Game Lounge, Gym & Entertainment Room Mental Wellness Program Company Discounts & MORE

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Call Center Agent

₱250000 - ₱300000 Y Sapient Communication Inc.

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Job Description

We're growing and we want YOU to be part of our Hotel Reservation Account in Metro Manila Experience a one-day hiring process and salary offer up to 25K plus monthly commissions

Your Day-to-Day:

  • Manage hotel reservations, inquiries, and cancellations.
  • Provide accurate details about hotel availability, rates, and amenities.
  • Process bookings efficiently and correctly.
  • Resolve customer concerns and escalate issues as needed.
  • Meet performance targets for productivity, quality, and customer satisfaction.
  • Maintain accurate records of reservations and customer interactions.

Qualifications:

  • High school diploma or equivalent required.
  • No experience necessary—we provide comprehensive training
  • Strong communication and interpersonal skills.
  • Attention to detail and effective problem-solving abilities.
  • Familiarity with reservation systems (e.g., GDS) is a plus but not required.
  • Adaptable to changing customer needs and able to work well independently or as part of a team.

Why You Should Apply:

  • Competitive Salary
  • Fast-Track Career Growth for top performers
  • HMO with 2 FREE Dependents from Day 1
  • Free Coffee and Biscuits at the office (who says work can't be fun?)
  • Pioneer Accounts (including Non-voice and Easy Accounts)
  • Incentives, Signing Bonuses, and More Premium Perks
  • Flexible Shifts (Day, Mid, and Night)
  • Life Insurance & Retirement Plan for qualified team members

Work-life balance is real here. Join a team that values growth, fun, and making a difference. Whether you're seasoned or just starting out, we have a place for you

Ready to level up? Let's chat about how you can grow with us—apply today

Job Types: Full-time, Fresh graduate

Pay: Php20, Php25,000.00 per month

Benefits:

  • Additional leave
  • Health insurance
  • Life insurance
  • Opportunities for promotion
  • Paid training
  • Staff meals provided

Work Location: In person

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Call Center Agent

Pasay, Camarines Sur ₱312000 - ₱936000 Y Clu Forwarding Services

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Job Description

Customer Service Representative Up to 26k

Start Date: September 29 | Virtual Hiring Process Only

Why Join Us?

  • 100% Virtual Hiring Process – No need to visit our office
  • 1-Day Application Process – Fast and hassle-free
  • No Final Interview – Get hired quicker

What are we looking for?

  • At least have 12months Call Center Experience
  • HMO + Life Insurance + Amazing Benefits + Account Incentives

Apply now and start your journey in the BPO industry with us

Job Types: Permanent, Fresh graduate

Pay: Up to Php26,000.00 per month

Benefits:

  • Additional leave
  • Company events
  • Health insurance
  • Life insurance
  • Opportunities for promotion
  • Paid training
  • Promotion to permanent employee
  • Transportation service provided

Application Question(s):

  • How long is your BPO experience?
  • Please provide your active email address and active viber number?
  • Willing to work here onsite here at Makati ?

Work Location: In person

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Call Center Agent

₱20000 - ₱25000 Y YWA HUMAN RESOURCE CORPORATION

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Job Description

About the role

YWA HUMAN RESOURCE CORPORATION' is seeking an enthusiastic Call Center Agent to join our team in Cebu City, Cebu. This full-time role offers the opportunity to provide outstanding customer service while enjoying a competitive salary and a range of benefits.

What you'll be doing

  • Respond promptly and courteously to customer inquiries and concerns via phone, email, and chat
  • Accurately document customer interactions and update customer records
  • Identify and escalate high-priority issues to the appropriate team or department
  • Suggest solutions and alternatives to enhance the customer experience
  • Maintain a thorough understanding of company policies, products, and services
  • Collaborate with colleagues to ensure efficient and effective service delivery

What we're looking for

  • Excellent communication and interpersonal skills, with the ability to provide empathetic and professional customer service
  • Strong problem-solving and critical thinking skills to handle a variety of customer inquiries
  • Ability to work well in a fast-paced, team-oriented environment
  • Proficiency in English, both written and verbal
  • Previous experience in a call centre or customer service role is preferred

What we offer

At YWA HUMAN RESOURCE CORPORATION', we are committed to providing our employees with a supportive and rewarding work environment. In addition to a competitive salary, we offer a range of benefits, including:

  • Comprehensive health and dental insurance
  • Up to 25k offer w/ Signing bonus
  • Retirement savings plan with employer matching
  • Generous paid time off and holiday leave
  • Opportunities for career development and advancement
  • Discounts on company products and services

About us

YWA HUMAN RESOURCE CORPORATION' is a leading provider of customer service solutions, with a focus on delivering exceptional service to our clients and their customers. Our team of dedicated professionals is committed to innovation, collaboration, and continuous improvement, and we take pride in our positive, inclusive work culture.

If you are excited about the prospect of joining our team, we encourage you to apply now.

This advertiser has chosen not to accept applicants from your region.

CALL CENTER AGENT

Moalboal, Cebu ₱150000 - ₱250000 Y AUXILIA INC

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Job Description

About the role

AUXILIA INC' is seeking a dedicated and customer-focused Call Center Agent to join our dynamic virtual team in Moalboal Cebu. As a Call Center Agent, you will be responsible for providing high-quality customer service and support to our clients in the financial and healthcare sectors. This is a full-time position, offering the flexibility of remote work.

What you'll be doing

  • Answering inbound calls from customers and clients with professionalism and empathy
  • Addressing customer inquiries, concerns, and complaints in a timely and efficient manner
  • Providing accurate information and guidance to customers on a variety of financial and healthcare-related topics
  • Maintaining detailed records of customer interactions and following up as needed
  • Identifying opportunities to improve customer satisfaction and suggest process enhancements
  • Adhering to company policies, procedures, and quality standards

What we're looking for

  • Previous experience in a call center, customer service, or client-facing role, preferably in the financial or healthcare industry
  • Excellent communication and interpersonal skills, with the ability to build rapport with customers
  • Strong problem-solving and critical thinking abilities to handle complex customer inquiries
  • Proficiency in using computer systems and technology, including CRM and call center software
  • Commitment to providing outstanding customer service and a passion for helping others
  • Ability to work independently and as part of a team in a dynamic, virtual environment

What we offer

At AUXILIA INC', we are dedicated to creating an environment where our employees can thrive. We offer a competitive salary, opportunities for career growth and development, and a range of benefits to support your well-being. You'll also enjoy the flexibility and work-life balance of a virtual work environment, and the chance to be part of a collaborative, supportive team.

About us

AUXILIA INC' is a leading provider of innovative solutions in the financial and healthcare sectors. We are committed to delivering exceptional service and value to our clients, and we believe that our employees are the key to our success. Join our team and be a part of our exciting journey as we continue to grow and make a positive impact in the communities we serve.

Apply now

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Call Center Agent

Makati City, National Capital Region ₱200000 - ₱250000 Y RECRUITMENT CENTER PHILIPPINES INC.

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About the role

We are seeking an enthusiastic and customer-focused Call Center Agent to join our team at RECRUITMENT CENTER PHILIPPINES INC.'. As a Call Center Agent, you will be responsible for providing exceptional customer service and support to our clients, handling both inbound and outbound calls. This is a full-time position based in Makati City Metro Manila.

What you'll be doing

  • Handle inbound and outbound calls in a professional and courteous manner
  • Respond to customer inquiries, address concerns, and provide solutions in a timely manner
  • Accurately document customer interactions and maintain detailed records
  • Identify and escalate complex issues to the appropriate team or supervisor
  • Follow established call scripts and procedures to ensure consistent and efficient service
  • Actively participate in training sessions to continuously improve your skills and knowledge
  • Maintain a positive and customer-centric attitude at all times

What we're looking for

  • Previous experience in a customer service or call center role, preferably in a blended account environment
  • Excellent communication skills, both verbal and written, with the ability to clearly and effectively convey information
  • Strong problem-solving and critical thinking skills to handle a variety of customer inquiries and concerns
  • Proficiency in using computer systems and software, including customer relationship management (CRM) tools
  • Ability to work in a fast-paced, dynamic environment and adapt to changes quickly
  • Commitment to providing exceptional customer service and a genuine desire to help others

What we offer

At RECRUITMENT CENTER PHILIPPINES INC.', we are committed to creating a positive and supportive work environment for our employees. We offer competitive compensation, opportunities for career development, and a range of benefits to support your overall well-being. If you're excited to join a dynamic team and contribute to our success, we encourage you to apply now.

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