8,681 Call Center Agent jobs in the Philippines

Neksjob Eastwood is hiring a Full time Call Center Agent role in Bagumbayan, NCR. Apply now to be part of our team.

Job summary:

• Flexible hours available

We are looking for experienced Online Assistants to join our Hotel Reservation team. In this role, you will assist customers via chat and email with hotel bookings, changes, and inquiries.

Key Responsibilities:

• Handle hotel reservation inquiries, booking confirmations, and cancellations through chat and email.
• Provide accurate and timely information about room availability, pricing, and policies.
• Ensure high-quality customer service in all written interactions.
• Record and update customer information and reservation details in internal systems.
• Follow all company guidelines for quality and compliance.

Qualifications:

• High school graduate (K-12 or Old Curriculum).
• Minimum of 6 months BPO or relevant customer service experience
• Excellent written English communication skills.
• Strong attention to detail and customer-focused attitude.
• Proficient in computer use and typing.
• Willing to work onsite and on shifting schedules (weekends off).

What We Offer:

• Weekends off (Monday to Friday schedule)
• Paid training and onboarding support
• Competitive salary plus incentives
• Career growth and promotion opportunities
• Friendly and professional working environment

Job Types: Full-time, Permanent, Fresh graduate

Pay: Php18, Php23,000.00 per month

Benefits:

• Additional leave
• Company Christmas gift
• Company events
• Flexible schedule
• Free parking
• Gym membership
• Health insurance
• Life insurance
• On-site parking
• Opportunities for promotion
• Paid training
• Pay raise
• Promotion to permanent employee
• Work from home

Work Location: In person

Neksjob bridgetowne is hiring a Full time Call Center Agent role in QC, NCR. Apply now to be part of our team.

Job summary:

• Flexible hours available

Qualifications:

• 6 months of call center experience
• High School or Senior High School graduate
• Basic computer proficiency
• Strong verbal and written communication skills

Benefits:

-Competitive salary with bonuses and performance incentives

-Paid training

-Night differential

-Loyalty rewards and holiday gifts

-Paid vacation and sick leave

-HMO (health) coverage

-Life insurance

-Retirement plan

Are you passionate about helping others and providing exceptional service? We're looking for a dedicated Customer Service Representative to join our team

In this role, you'll be the first point of contact for our customers, providing excellent support for healthcare-related inquiries and services. You'll address customer concerns professionally, ensuring high satisfaction levels, and maintain accurate records while adhering to company guidelines for customer service excellence.

Qualifications:

• College Graduate with or without experience
• SHS Graduates or at least 2nd year in college (4 semesters) with 6 months BPO experience
• Must be willing to work onsite in Quezon City and on night/shifting schedules.

Perks and Benefits:

• Competitive salary and benefit package
• 20%-night shift premium
• Full HMO coverage
• Company facilities like karaoke, gym, pantry, etc.
• Seize your chance in a rapidly evolving, high-growth industry.

Job Type: Full-time

Pay: Php18, Php26,000.00 per month

Work Location: In person

We're growing and we want YOU to be part of our Customer Service Representative team in Metro Manila Experience a one-day hiring process and salary offer up to 25K plus monthly commissions

Your Day-to-Day:

• Handle customer inquiries, provide solutions, and resolve issues across various channels.
• Offer accurate information about products, services, and company policies.
• Process orders, returns, and account updates efficiently.
• Maintain high standards of customer service and satisfaction.
• Meet performance targets for productivity, quality, and customer satisfaction.
• Document interactions and transactions accurately.

Qualifications:

• High school diploma or equivalent required; customer facing work experience is a plus.
• No prior customer service experience necessary—we provide comprehensive training
• Strong communication and interpersonal skills.
• Attention to detail and effective problem-solving abilities.
• Ability to work in a fast-paced environment and adapt to changing customer needs.
• Proficiency with customer service tools and systems is a plus but not required.

Why You Should Apply:

• Competitive Salary (up to 25K)
• Monthly Commissions
• Fast-Track Career Growth for top performers
• HMO with 2 FREE Dependents from Day 1
• Free Coffee and Biscuits at the office (because work should be enjoyable)
• Pioneer Accounts (including Non-voice and Easy Accounts)
• Incentives, Signing Bonuses, and More Premium Perks
• Flexible Shifts (Day, Mid, and Night)
• Life Insurance & Retirement Plan for qualified team members

Work-life balance is real here. Join a team that values growth, fun, and making a difference. Whether you're new to customer service or looking to elevate your career, we have a place for you

Ready to take your career to the next level? Let's chat about how you can grow with us—apply today

Job Types: Full-time, Fresh graduate

Pay: Php20, Php25,000.00 per month

Benefits:

• Additional leave
• Health insurance
• Life insurance
• Opportunities for promotion
• Paid training
• Staff meals provided

Work Location: In person

Duties and Responsibilities:

1. Is a sales lead generation specialist and the major role is outbound call center.
2. Responsible for prospecting, qualifying, and generating new sales leads to support the Sales.
3. Support ticketing (Inbound)
4. Develop new business via the established channels (telephone and help desk system) and mass communication such as email and social media to introduce the easySeries solutions and identify appropriate buyers within the target market.
5. Follow up on leads and conduct research to identify potential prospects.
6. Support sales team to improve performance, control, and maintenance of their leads.
7. Build and cultivate prospect relationships by initiating communications and conducting follow-up communications to move opportunities through the sales funnel.
8. Manage data for new and prospective clients in CRM, ensuring all communications are logged, information is accurate, and documents are attached, as well as reporting and follow-up activities that meet the organization requirements.
9. Prepare and analyze marketing and sales pipeline reports and dashboards.
10. Answer incoming calls.
11. Handle outbound calls.
12. The employee shall maintain a clean work environment
13. Onsite work at Keppel bldg. Cebu City

NEKSJOB EDSA is hiring a Full time Call Center Agent role in Mandaluyong, NCR. Apply now to be part of our team.

Job summary:

• Flexible hours available
• No experience required for this role
• Expected salary: ₱23,000 per month

REQUIREMENTS:

• High School Graduate/SHS Graduate

• Basic computer navigation skills

-Confident in speaking english

Perks:

• Competitive salary package, company bonuses, and performance incentives

• Night differential

• Loyalty, Christmas gift, inclusion, and diversity benefits

• Paid sick and vacation leaves

• HMO coverage

• Life insurance

• Retirement plan

As a Customer Service Representative, you will be the first point of contact for customers, handling their inquiries, resolving concerns, and delivering exceptional service. You'll be responsible for maintaining a positive experience and ensuring customer satisfaction at every step.

Key Responsibilities:

• Answer customer inquiries through phone, chat, or email in a timely and professional manner.
• Provide solutions to customer issues and escalate if necessary.
• Ensure customer satisfaction by addressing concerns and offering helpful resolutions.
• Upsell or cross-sell products or services where applicable.
• Accurately document customer interactions in the system.
• Meet and exceed performance metrics and quality standards.

Skills & Qualifications:

• No prior experience required – fresh graduates and newbies are welcome
• Good communication skills – clear, concise, and friendly.
• Motivated and eager to learn in a fast-paced environment.
• HS/SHS graduates, College graduates, Vocational, and Associate degree holders are all encouraged to apply.
• Ability to work night shifts as required.

• Earn up to ₱25,000 + performance-based incentives and night differential.
• No resume needed – just bring your enthusiasm and communication skills
• 1-day hiring process with phone interviews available.
• Onsite applications accepted – walk in and get started.
• Growth and training opportunities for career advancement.

About the role

Are you a talented and customer-focused Call Center Agent looking to join a dynamic and fast-paced team? SUNRISE SEARCH & SUPPORT INC' is seeking an outstanding Call Center Agent to handle a variety of inbound and outbound calls for our blended account. This full-time role is based in Makati City Metro Manila and offers excellent opportunities for career growth and development.

What you'll be doing

• Deliver an exceptional customer experience through efficient and courteous handling of inbound and outbound calls
• Identify customer needs and provide tailored solutions to address their queries and concerns
• Maintain accurate and detailed records of all customer interactions
• Collaborate with cross-functional teams to ensure seamless service delivery
• Continuously develop your product knowledge and customer service skills
• Adhere to all company policies, procedures and quality standards

What we're looking for

• Previous experience in a customer service or call center environment, preferably in a blended account
• Strong communication and interpersonal skills with the ability to engage with customers in a professional and empathetic manner
• Excellent problem-solving and decision-making skills to handle a variety of customer inquiries
• Proficiency in English, both written and verbal
• Ability to work in a fast-paced, target-driven environment and adapt to changing priorities
• Passionate about delivering exceptional customer service and contributing to the growth of the business

What we offer

• Competitive salary and attractive benefits package
• Opportunities for career advancement and professional development
• Positive and collaborative work environment
• Comprehensive training and ongoing support to help you excel in your role
• Employee wellness initiatives and team-building activities

About us

SUNRISE SEARCH & SUPPORT INC' is a leading provider of innovative call center solutions. With over 10 years of industry experience, we are dedicated to delivering exceptional customer service and driving business success for our clients. Our vibrant and inclusive company culture empowers our employees to thrive and make a meaningful impact.

Apply now to join our team and embark on an exciting career journey with SUNRISE SEARCH & SUPPORT INC'.