2,422 Call Center Agent jobs in the Philippines
Call Center Agent
Makati City, National Capital Region
BPOJobOpenings
Posted 2 days ago
Job Viewed
Job Description
Customer Service Representatives handle concerns and complaints regarding goods and services. In addition to assisting consumers with returns, upgrades, and purchases, they frequently offer guidance and technical support. They typically do their business from residences, call centers, or office settings.
br>
Qualifications:
At least HS Graduate (old curriculum) /SHS Graduate
Good to excellent English communication skills
Willing to start immediately.
Why pick us?
Exciting Performance Bonuses & Account-Specific Allowances
Career Advancement Opportunities
Promote Within the Company
Comprehensive Healthcare Benefits
br>
Qualifications:
At least HS Graduate (old curriculum) /SHS Graduate
Good to excellent English communication skills
Willing to start immediately.
Why pick us?
Exciting Performance Bonuses & Account-Specific Allowances
Career Advancement Opportunities
Promote Within the Company
Comprehensive Healthcare Benefits
This advertiser has chosen not to accept applicants from your region.
0
Call Center Agent
National Capital Region, National Capital Region
Recruitment Solutions Department
Posted 2 days ago
Job Viewed
Job Description
For Virtual Process
Offer: br>- Competitive Salary (to be discussed during initial)
- HMO DAY 1
- P2P Shuttle Service
- Annual increase
- and More.
Qualifications:
- with 6 months solid experience for international pure voice account.
- at least 2nd Year College Completed.
- Must be willing to work onsite.
Offer: br>- Competitive Salary (to be discussed during initial)
- HMO DAY 1
- P2P Shuttle Service
- Annual increase
- and More.
Qualifications:
- with 6 months solid experience for international pure voice account.
- at least 2nd Year College Completed.
- Must be willing to work onsite.
This advertiser has chosen not to accept applicants from your region.
1
Call Center Agent
Quezon, Quezon
Lexie staffing and business consulting
Posted 3 days ago
Job Viewed
Job Description
- Assist customers with inquiries and complaints via phone, email, and chat.
- Provide product information and support to enhance customer satisfaction. br>- Resolve issues efficiently while maintaining a positive attitude.
- Document customer interactions and feedback for future reference.
- Collaborate with team members to ensure quality service delivery.
- Provide product information and support to enhance customer satisfaction. br>- Resolve issues efficiently while maintaining a positive attitude.
- Document customer interactions and feedback for future reference.
- Collaborate with team members to ensure quality service delivery.
This advertiser has chosen not to accept applicants from your region.
2
Call Center Agent
Mabalacat, Pampanga
StackPh
Posted 5 days ago
Job Viewed
Job Description
Pioneer Account – Customer Service Representative
Location: SM Clark, Pampanga br>Salary Offer: Up to ₱27,000 + Incentives + Night Differential < r>Work Setup: 100% Virtual Process (Application to Onboarding)
About the Role
Be part of a pioneer account and jumpstart your BPO career with competitive pay, growth opportunities, and a seamless virtual hiring process.
What We Offer:
Salary package up to ₱27,000 < r>
Performance-based incentives
Night differential pay
Fully virtual application and onboarding
Clear opportunities for advancement
Qualifications:
At least High School Graduate (Old Curriculum)
Senior High School Graduate
College Undergraduate
College Graduate
Excellent English communication skills
Willing to work on night shifts and report on-site at SM Clark, Pampanga when required
No BPO experience needed (Fresh graduates are welcome)
Location: SM Clark, Pampanga br>Salary Offer: Up to ₱27,000 + Incentives + Night Differential < r>Work Setup: 100% Virtual Process (Application to Onboarding)
About the Role
Be part of a pioneer account and jumpstart your BPO career with competitive pay, growth opportunities, and a seamless virtual hiring process.
What We Offer:
Salary package up to ₱27,000 < r>
Performance-based incentives
Night differential pay
Fully virtual application and onboarding
Clear opportunities for advancement
Qualifications:
At least High School Graduate (Old Curriculum)
Senior High School Graduate
College Undergraduate
College Graduate
Excellent English communication skills
Willing to work on night shifts and report on-site at SM Clark, Pampanga when required
No BPO experience needed (Fresh graduates are welcome)
This advertiser has chosen not to accept applicants from your region.
3
Call Center Agent
National Capital Region, National Capital Region
Sapient BPO
Posted 6 days ago
Job Viewed
Job Description
We are mass hiring for Call Center Agents as prior in our Metro sites!
br>Sapient is URGENTLY HIRING! APPLY TODAY AND GET HIRED IMMEDIATELY!
Job Responsibilities:
•Resolve customer inquiries, concerns, or complaints effectively and escalate issues when necessary to ensure swift resolution. < r>•Update and maintain accurate records of customer interactions, transactions, and order details in the system. < r>•Stay updated on company policies, procedures, and services to provide accurate information to customers < r>•Contribute to a positive and collaborative team environment. < r>
WHAT CAN WE OFFER?
•Competitive Salary < r>•Opportunity for rapid career growth for Top Performers < r>•HMO with 2 free beneficiaries on Day One < r>•Shift Schedule (Day shift/Mid shift/Night shift) < r>•Pioneer, Non-voice, and Easy Accounts Available < r>•Free Coffee and Biscuits in the office < r>•Retirement/Life Insurance for Qualified Staff < r>•Incentives and Signing Bonuses and other Premium Benefits for you to enjoy. < r>
THIS IS FOR AN ONSITE WORK SET UP
br>Sapient is URGENTLY HIRING! APPLY TODAY AND GET HIRED IMMEDIATELY!
Job Responsibilities:
•Resolve customer inquiries, concerns, or complaints effectively and escalate issues when necessary to ensure swift resolution. < r>•Update and maintain accurate records of customer interactions, transactions, and order details in the system. < r>•Stay updated on company policies, procedures, and services to provide accurate information to customers < r>•Contribute to a positive and collaborative team environment. < r>
WHAT CAN WE OFFER?
•Competitive Salary < r>•Opportunity for rapid career growth for Top Performers < r>•HMO with 2 free beneficiaries on Day One < r>•Shift Schedule (Day shift/Mid shift/Night shift) < r>•Pioneer, Non-voice, and Easy Accounts Available < r>•Free Coffee and Biscuits in the office < r>•Retirement/Life Insurance for Qualified Staff < r>•Incentives and Signing Bonuses and other Premium Benefits for you to enjoy. < r>
THIS IS FOR AN ONSITE WORK SET UP
This advertiser has chosen not to accept applicants from your region.
4
Call Center Agent
Pasig, National Capital Region
Miranda HR
Posted 6 days ago
Job Viewed
Job Description
Start your career with STARTEK and enjoy these exciting perks!
Easy Hiring Process! Get Tips to Pass! br>
We are looking for applicants who are ready to start as soon as possible. This opportunity is ideal for both newcomers and experienced professionals.
The hiring process takes just one day, making it quick and hassle-free.
What We Offer:
Free medical coverage
Free shuttle service to and from work
HMO with coverage for two dependents at no additional cost
Guaranteed salary increase after six months
Free access to on-site gym, billiards, and other amenities
Easy Hiring Process! Get Tips to Pass! br>
We are looking for applicants who are ready to start as soon as possible. This opportunity is ideal for both newcomers and experienced professionals.
The hiring process takes just one day, making it quick and hassle-free.
What We Offer:
Free medical coverage
Free shuttle service to and from work
HMO with coverage for two dependents at no additional cost
Guaranteed salary increase after six months
Free access to on-site gym, billiards, and other amenities
This advertiser has chosen not to accept applicants from your region.
5
Call Center Agent
National Capital Region, National Capital Region
Lexie staffing and business consulting
Posted 7 days ago
Job Viewed
Job Description
Job Title: Customer Service Representative (CSR)
Department: Customer Support br>Location: Quezon City Cebu
Job Summary:
As a Customer Service Representative (CSR), you will be the primary point of contact between our company and its customers. You will be responsible for delivering outstanding customer support by addressing inquiries, resolving complaints, and providing product or service information. Your goal is to ensure that customers have a positive experience with our company, promoting customer loyalty and satisfaction.
Qualifications & Skills:
Education & Experience: High school diploma or equivalent (required). Associate’s or Bachelor’s degree in business, communications, or related field (preferred). Previous customer service experience (preferred, but not required).
Communication Skills: Strong verbal and written communication skills. Active listening abilities to understand customer needs. Ability to explain complex information in a simple and clear manner. Problem-Solving Skills: Ability to handle difficult or irate customers calmly and professionally. Strong troubleshooting skills and the ability to think critically in fast-paced situations.
Technical Proficiency: Familiarity with customer service software (e.g., Zendesk, Freshdesk, etc.). Proficient in Microsoft Office Suite (Word, Excel, Outlook).
Time Management: Ability to manage multiple tasks and priorities in a fast-paced environment. Strong organizational skills and attention to detail.
Empathy & Patience: Demonstrated ability to remain patient and empathetic when dealing with upset customers. Strong customer-first mentality with a focus on building long-term relationships.
Why Join Us?
Be part of a dynamic, supportive team.
Opportunities for professional growth and development.
Competitive salary and benefits package.
Chance to make a real impact on customer satisfaction and business success.
This structure ensures that potential candidates clearly understand the role’s expectations and qualifications. Adjust the specifics based on your company's needs and culture!
Department: Customer Support br>Location: Quezon City Cebu
Job Summary:
As a Customer Service Representative (CSR), you will be the primary point of contact between our company and its customers. You will be responsible for delivering outstanding customer support by addressing inquiries, resolving complaints, and providing product or service information. Your goal is to ensure that customers have a positive experience with our company, promoting customer loyalty and satisfaction.
Qualifications & Skills:
Education & Experience: High school diploma or equivalent (required). Associate’s or Bachelor’s degree in business, communications, or related field (preferred). Previous customer service experience (preferred, but not required).
Communication Skills: Strong verbal and written communication skills. Active listening abilities to understand customer needs. Ability to explain complex information in a simple and clear manner. Problem-Solving Skills: Ability to handle difficult or irate customers calmly and professionally. Strong troubleshooting skills and the ability to think critically in fast-paced situations.
Technical Proficiency: Familiarity with customer service software (e.g., Zendesk, Freshdesk, etc.). Proficient in Microsoft Office Suite (Word, Excel, Outlook).
Time Management: Ability to manage multiple tasks and priorities in a fast-paced environment. Strong organizational skills and attention to detail.
Empathy & Patience: Demonstrated ability to remain patient and empathetic when dealing with upset customers. Strong customer-first mentality with a focus on building long-term relationships.
Why Join Us?
Be part of a dynamic, supportive team.
Opportunities for professional growth and development.
Competitive salary and benefits package.
Chance to make a real impact on customer satisfaction and business success.
This structure ensures that potential candidates clearly understand the role’s expectations and qualifications. Adjust the specifics based on your company's needs and culture!
This advertiser has chosen not to accept applicants from your region.
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6
Call Center Agent
National Capital Region, National Capital Region
Lexie Staffing and Business Consulting
Posted 7 days ago
Job Viewed
Job Description
Job Title: Customer Service Representative
Location: Metro Manila / Cebu br>Job Type: Full time
Job Summary:
We are seeking a dedicated and personable Customer Service Representative to join our team. The successful candidate will act as a liaison between our company and customers, providing product/service information, resolving issues, and ensuring an excellent customer experience. The ideal candidate is empathetic, solutions-focused, and thrives in a fast-paced environment.
Key Responsibilities:
Respond promptly to customer inquiries via phone, email, chat, or in person
Provide accurate, valid, and complete information by using the right tools and methods
Handle customer complaints, provide appropriate solutions and alternatives within time limits, and follow up to ensure resolution
Maintain customer records by updating account information
Process orders, forms, applications, and requests
Identify and assess customers’ needs to achieve satisfaction < r>
Follow communication procedures, guidelines, and policies
Collaborate with internal departments to resolve complex issues
Go the extra mile to engage customers and enhance their experience
Qualifications:
At least High School Graduate old curriculum or SHS
Proven customer support experience or experience as a client service representative
Strong phone contact handling skills and active listening
Familiarity with CRM systems and practices
Customer orientation and ability to adapt/respond to different types of personalities
Excellent communication and presentation skills
Ability to multi-task, prioritize, and manage time effectively
Basic computer proficiency (MS Office, email, etc.)
What We Offer:
Competitive salary
Health, dental, and vision benefits
Paid time off and holidays
Opportunities for growth and advancement
Supportive and team-oriented work environment
Location: Metro Manila / Cebu br>Job Type: Full time
Job Summary:
We are seeking a dedicated and personable Customer Service Representative to join our team. The successful candidate will act as a liaison between our company and customers, providing product/service information, resolving issues, and ensuring an excellent customer experience. The ideal candidate is empathetic, solutions-focused, and thrives in a fast-paced environment.
Key Responsibilities:
Respond promptly to customer inquiries via phone, email, chat, or in person
Provide accurate, valid, and complete information by using the right tools and methods
Handle customer complaints, provide appropriate solutions and alternatives within time limits, and follow up to ensure resolution
Maintain customer records by updating account information
Process orders, forms, applications, and requests
Identify and assess customers’ needs to achieve satisfaction < r>
Follow communication procedures, guidelines, and policies
Collaborate with internal departments to resolve complex issues
Go the extra mile to engage customers and enhance their experience
Qualifications:
At least High School Graduate old curriculum or SHS
Proven customer support experience or experience as a client service representative
Strong phone contact handling skills and active listening
Familiarity with CRM systems and practices
Customer orientation and ability to adapt/respond to different types of personalities
Excellent communication and presentation skills
Ability to multi-task, prioritize, and manage time effectively
Basic computer proficiency (MS Office, email, etc.)
What We Offer:
Competitive salary
Health, dental, and vision benefits
Paid time off and holidays
Opportunities for growth and advancement
Supportive and team-oriented work environment
This advertiser has chosen not to accept applicants from your region.
7
Call Center Agent
National Capital Region, National Capital Region
Lexie Staffing
Posted 10 days ago
Job Viewed
Job Description
The Customer Service Representative (CSR) or Call Center Agent is responsible for handling customer inquiries, resolving complaints, providing product and service information, and ensuring a high level of customer satisfaction through inbound or outbound calls, emails, or chat support.
br>Key Responsibilities:
Answer incoming calls and respond to customer inquiries promptly and professionally.
Handle customer complaints, provide appropriate solutions, and follow up to ensure resolution.
Maintain a positive, empathetic, and professional attitude toward customers at all times.
Provide accurate information about products, services, and promotions.
Document customer interactions, transactions, comments, and complaints in the system.
Follow communication procedures, guidelines, and policies.
Meet performance metrics such as call handling time, quality assurance, and customer satisfaction.
Benefits:
20% Night Differential
HMO Coverage for employee upon day 1 and HMO dependent upon certification
Life and Accident Insurance
Annual Increase based on performance
13th and 14th month pay
br>Key Responsibilities:
Answer incoming calls and respond to customer inquiries promptly and professionally.
Handle customer complaints, provide appropriate solutions, and follow up to ensure resolution.
Maintain a positive, empathetic, and professional attitude toward customers at all times.
Provide accurate information about products, services, and promotions.
Document customer interactions, transactions, comments, and complaints in the system.
Follow communication procedures, guidelines, and policies.
Meet performance metrics such as call handling time, quality assurance, and customer satisfaction.
Benefits:
20% Night Differential
HMO Coverage for employee upon day 1 and HMO dependent upon certification
Life and Accident Insurance
Annual Increase based on performance
13th and 14th month pay
This advertiser has chosen not to accept applicants from your region.
8
Call Center Agent
National Capital Region, National Capital Region
Lexie Staffing
Posted 10 days ago
Job Viewed
Job Description
The Customer Service Representative (CSR) or Call Center Agent is responsible for handling customer inquiries, resolving complaints, providing product and service information, and ensuring a high level of customer satisfaction through inbound or outbound calls, emails, or chat support.
br>Key Responsibilities:
Answer incoming calls and respond to customer inquiries promptly and professionally.
Handle customer complaints, provide appropriate solutions, and follow up to ensure resolution.
Maintain a positive, empathetic, and professional attitude toward customers at all times.
Provide accurate information about products, services, and promotions.
Document customer interactions, transactions, comments, and complaints in the system.
Follow communication procedures, guidelines, and policies.
Meet performance metrics such as call handling time, quality assurance, and customer satisfaction.
Benefits:
20% Night Differential
HMO coverage for employee upon day 1 and HMO dependent upon certification
Life and Accident Insurance
br>Key Responsibilities:
Answer incoming calls and respond to customer inquiries promptly and professionally.
Handle customer complaints, provide appropriate solutions, and follow up to ensure resolution.
Maintain a positive, empathetic, and professional attitude toward customers at all times.
Provide accurate information about products, services, and promotions.
Document customer interactions, transactions, comments, and complaints in the system.
Follow communication procedures, guidelines, and policies.
Meet performance metrics such as call handling time, quality assurance, and customer satisfaction.
Benefits:
20% Night Differential
HMO coverage for employee upon day 1 and HMO dependent upon certification
Life and Accident Insurance
This advertiser has chosen not to accept applicants from your region.
9