11 Customer Service jobs in Pasay
Customer Service Representative (Work From
Pasay, Camarines Sur
MAQ Talent Solutions
Posted today
Job Viewed
Job Description
**BASIC QUALIFICATIONS**
- At least 18 years old
- With or without call center experience
- Knowledgeable in basic English
- At least High School Graduate (old curriculum)
- SHS graduate (new curriculum)
- Willing to start immediately
- Willing to work onsite
**Customer service representatives** are often a client’s primary point of contact with a company. The duties and responsibilities of a CSR include managing incoming calls and customer service inquiries, generating sales leads that develop into new customers, and identifying and assessing customer needs to achieve satisfaction.
**Customer Service Responsibilities list**:
- Manage large amounts of incoming phone calls
- Generate sales leads
- Identify and assess customers’ needs to achieve satisfaction
- Build sustainable relationships and trust with customer accounts through open and interactive communication
- Provide accurate, valid and complete information by using the right methods/tools
**Job Types**: Full-time, Fresh graduate
**Salary**: Php17,000.00 - Php22,300.00 per month
**Benefits**:
- Paid training
- Work from home
Schedule:
- 8 hour shift
Supplemental pay types:
- 13th month salary
Ability to commute/relocate:
- Pasay City: Reliably commute or planning to relocate before starting work (required)
**Education**:
- Bachelor's (preferred)
**Experience**:
- Customer Service Representative: 1 year (preferred)
**Language**:
- English (preferred)
- At least 18 years old
- With or without call center experience
- Knowledgeable in basic English
- At least High School Graduate (old curriculum)
- SHS graduate (new curriculum)
- Willing to start immediately
- Willing to work onsite
**Customer service representatives** are often a client’s primary point of contact with a company. The duties and responsibilities of a CSR include managing incoming calls and customer service inquiries, generating sales leads that develop into new customers, and identifying and assessing customer needs to achieve satisfaction.
**Customer Service Responsibilities list**:
- Manage large amounts of incoming phone calls
- Generate sales leads
- Identify and assess customers’ needs to achieve satisfaction
- Build sustainable relationships and trust with customer accounts through open and interactive communication
- Provide accurate, valid and complete information by using the right methods/tools
**Job Types**: Full-time, Fresh graduate
**Salary**: Php17,000.00 - Php22,300.00 per month
**Benefits**:
- Paid training
- Work from home
Schedule:
- 8 hour shift
Supplemental pay types:
- 13th month salary
Ability to commute/relocate:
- Pasay City: Reliably commute or planning to relocate before starting work (required)
**Education**:
- Bachelor's (preferred)
**Experience**:
- Customer Service Representative: 1 year (preferred)
**Language**:
- English (preferred)
This advertiser has chosen not to accept applicants from your region.
0
Customer Service Representative [night Shift;
Pasay, Camarines Sur
Monroe Consulting Group Philippines
Posted today
Job Viewed
Job Description
Executive recruitment company Monroe Consulting Group Philippines is recruiting on behalf of a global technology company that is delivering truly prominent IT solutions, IT Design, IT Management, Data Security, Business Reform, and Infrastructure Plan for enterprises. Due to the company's expansion to EMEA and Manila, our respected client is currently looking for a Customer Service Representative (EMEA). The company is based in Pasig, Metro Manila, Philippines, that currently offers a hybrid set-up with mid-shift work hours and devices/equipment will be provided.
The Customer Service Representative Level 1 will be responsible for providing customer service and managing the sales processes of their assigned Account Executive or team of Account Executives (AE).
**Responsibilities**:
- The Customer Service Representative will be responsible for developing efficient practices to serve business needs.
- Work on special projects for clients and sales force as needed.
- Attend Company, vendor, and publisher training and webinars, as directed.
- Build relationships with other Insight departments and increase efficiencies where applicable.
- Research technical information on product requests and ensure access to procurement.
- Responsible for correct and accurate order processing.
- Prepare, manage and submit sales quotes accurately into the appropriate quote entry system.
- Research technical information on product requests and ensure access to procurement.
- Ensure special bid pricing is applied and the correct cost is captured on every order before the order is released.
- Ensure contract compliance
- Request and/or set up new client sold-to’s, bill-to’s, and ship-to’s as needed.
- Manage price (agreement manager, contract module) and work with vendors on special pricing.
- Assist clients with their web accounts with Insight.
- Ensure correct and accurate order fulfillment
- Responsible for RMA management, credit re-bills, and collections facilitation.
- Follow-up on all open client returns in a timely manner.
- Follow through to make sure the replacement order (if applicable) is placed and shipped.
- Positive interaction with Customer Service /Purchasing on RA/Replacements.
- Keep sales force informed of any problems and final resolution of issues.
- Provide order status for client base.
**Job Qualifications**:
- Open to less than a year of experience in customer service or fresh graduate
- College undergraduate (completed two years with at least 6 months - 1 year of work experience)
- Able to thrive in an environment characterized by rapidly changing requirements and an ongoing focus on meeting operational objectives
- Strong written and verbal English communications skills
- Able to successfully manage multiple priorities
**Salary**: Up to Php20,000.00 per month
Schedule:
- 8 hour shift
Supplemental pay types:
- 13th month salary
Ability to commute/relocate:
- Pasay City: Reliably commute or planning to relocate before starting work (required)
**Education**:
- Bachelor's (required)
**Experience**:
- Customer Service Representative: 1 year (required)
**Language**:
- English (required)
The Customer Service Representative Level 1 will be responsible for providing customer service and managing the sales processes of their assigned Account Executive or team of Account Executives (AE).
**Responsibilities**:
- The Customer Service Representative will be responsible for developing efficient practices to serve business needs.
- Work on special projects for clients and sales force as needed.
- Attend Company, vendor, and publisher training and webinars, as directed.
- Build relationships with other Insight departments and increase efficiencies where applicable.
- Research technical information on product requests and ensure access to procurement.
- Responsible for correct and accurate order processing.
- Prepare, manage and submit sales quotes accurately into the appropriate quote entry system.
- Research technical information on product requests and ensure access to procurement.
- Ensure special bid pricing is applied and the correct cost is captured on every order before the order is released.
- Ensure contract compliance
- Request and/or set up new client sold-to’s, bill-to’s, and ship-to’s as needed.
- Manage price (agreement manager, contract module) and work with vendors on special pricing.
- Assist clients with their web accounts with Insight.
- Ensure correct and accurate order fulfillment
- Responsible for RMA management, credit re-bills, and collections facilitation.
- Follow-up on all open client returns in a timely manner.
- Follow through to make sure the replacement order (if applicable) is placed and shipped.
- Positive interaction with Customer Service /Purchasing on RA/Replacements.
- Keep sales force informed of any problems and final resolution of issues.
- Provide order status for client base.
**Job Qualifications**:
- Open to less than a year of experience in customer service or fresh graduate
- College undergraduate (completed two years with at least 6 months - 1 year of work experience)
- Able to thrive in an environment characterized by rapidly changing requirements and an ongoing focus on meeting operational objectives
- Strong written and verbal English communications skills
- Able to successfully manage multiple priorities
**Salary**: Up to Php20,000.00 per month
Schedule:
- 8 hour shift
Supplemental pay types:
- 13th month salary
Ability to commute/relocate:
- Pasay City: Reliably commute or planning to relocate before starting work (required)
**Education**:
- Bachelor's (required)
**Experience**:
- Customer Service Representative: 1 year (required)
**Language**:
- English (required)
This advertiser has chosen not to accept applicants from your region.
1
Customer Service Representative (Csr) Moa Site
Pasay, Camarines Sur
MAQ Talent Solutions
Posted today
Job Viewed
Job Description
**Customer Service Responsibilities list**:
- Manage large amounts of incoming phone calls
- Generate sales leads
- Identify and assess customers’ needs to achieve satisfaction
- Build sustainable relationships and trust with customer accounts through open and interactive communication
- Provide accurate, valid and complete information by using the right methods/tools
- Meet personal/customer service team sales targets and call handling quotas
- Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
- Keep records of customer interactions, process customer accounts and file documents
- Follow communication procedures, guidelines and policies
- Take the extra mile to engage customers
**Salary**: Php20,000.00 - Php23,000.00 per month
**Benefits**:
- Paid training
Schedule:
- 8 hour shift
- Night shift
- Shift system
Supplemental Pay:
- 13th month salary
- Yearly bonus
Ability to commute/relocate:
- Pasay: Reliably commute or planning to relocate before starting work (required)
Application Question(s):
**Education**:
- Bachelor's (preferred)
**Experience**:
- Customer Service Representative: 1 year (preferred)
**Language**:
- English (preferred)
- Manage large amounts of incoming phone calls
- Generate sales leads
- Identify and assess customers’ needs to achieve satisfaction
- Build sustainable relationships and trust with customer accounts through open and interactive communication
- Provide accurate, valid and complete information by using the right methods/tools
- Meet personal/customer service team sales targets and call handling quotas
- Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
- Keep records of customer interactions, process customer accounts and file documents
- Follow communication procedures, guidelines and policies
- Take the extra mile to engage customers
**Salary**: Php20,000.00 - Php23,000.00 per month
**Benefits**:
- Paid training
Schedule:
- 8 hour shift
- Night shift
- Shift system
Supplemental Pay:
- 13th month salary
- Yearly bonus
Ability to commute/relocate:
- Pasay: Reliably commute or planning to relocate before starting work (required)
Application Question(s):
**Education**:
- Bachelor's (preferred)
**Experience**:
- Customer Service Representative: 1 year (preferred)
**Language**:
- English (preferred)
This advertiser has chosen not to accept applicants from your region.
2
Part Time Customer Service Representative - Order
Pasay, Camarines Sur
TSD Global Philippines
Posted today
Job Viewed
Job Description
**We are now hiring for Part-Time Temporary Work from Home Senior Customer Service Representatives for our Order Taking Solutions Campaign.**
The work is exciting - and we make it fun! You will be taking incoming carryout order calls in a virtual call center setting for some of the largest restaurants in the United States.
**PLEASE READ BEFORE SENDING YOUR APPLICATION**:
**Minimum Qualifications**:
- **Must not have a regular Full-Time Job**:
- Must be flexible on any given work schedules
- Must be Tech Savvy
- Must have excellent communication skills
- Can work in a fast-paced environment, keen on details, and highly skilled in using a computer
- Must be amenable to work on shifting schedules, weekends, and holidays
- Must be 18 years old and above
- At least High School Graduate
- Must have the equipment to work - from - home
- Must have a quiet space and closed-door room at home, there should be no distractions or background noise during the working hours
**Technical Requirements**:
- Must provide your own Computer
- Internet Connection - Direct wired connection. Minimum of 25 Mbps download and 10mbps upload of DSL, Fiber Optic, or Cable (no dial-up, satellite, and mobile broadband connections)
- Windows 10 Desktop or laptop current on all security updates
- High-quality noise-canceling wired USB headset
- Webcam
- Free space - 5 GB
- Must be using AMD or INTEL Processor with Dual Core 2 GHz or better
- **Macbook, Chromebook and Snapdragon processors are not accepted**:
- RAM Required - 8 GB
- Anti-Virus - Full versions of Windows Defender or Essentials
**Get hired and enjoy the following**:
- Get your pay every week! Payday Every Saturday
- Flexible Service Incentive Leave (SIL) program
- Opportunities to work full-time
- Fast-track internal career growth opportunities
This is a **TEMPORARY WORK FROM HOME JOB** and must be amenable to work onsite once required.
Our office is located at the 4th floor 8/10 building, Upper McKinley Hill, Fort Bonifacio, Taguig
**Job Type**: Part-time
Part-time hours: 20-40 per week
Pay: From Php91.00 per hour
**Benefits**:
- Paid training
- Work from home
Schedule:
- Holidays
- Overtime
- Rotational shift
- Shift system
- Weekends
Supplemental Pay:
- 13th month salary
Application Question(s):
- Do you have a reliable computer that meets all the requirements, an internet service provider (at least 25mbps download and 10Mbps Upload), and are you willing to provide your own headset and webcam? Please answer Yes or No
- Do you have a current full-time job? Yes or No
**Education**:
- Senior High School (required)
**Experience**:
- Call Center Voice Account: 1 year (required)
The work is exciting - and we make it fun! You will be taking incoming carryout order calls in a virtual call center setting for some of the largest restaurants in the United States.
**PLEASE READ BEFORE SENDING YOUR APPLICATION**:
**Minimum Qualifications**:
- **Must not have a regular Full-Time Job**:
- Must be flexible on any given work schedules
- Must be Tech Savvy
- Must have excellent communication skills
- Can work in a fast-paced environment, keen on details, and highly skilled in using a computer
- Must be amenable to work on shifting schedules, weekends, and holidays
- Must be 18 years old and above
- At least High School Graduate
- Must have the equipment to work - from - home
- Must have a quiet space and closed-door room at home, there should be no distractions or background noise during the working hours
**Technical Requirements**:
- Must provide your own Computer
- Internet Connection - Direct wired connection. Minimum of 25 Mbps download and 10mbps upload of DSL, Fiber Optic, or Cable (no dial-up, satellite, and mobile broadband connections)
- Windows 10 Desktop or laptop current on all security updates
- High-quality noise-canceling wired USB headset
- Webcam
- Free space - 5 GB
- Must be using AMD or INTEL Processor with Dual Core 2 GHz or better
- **Macbook, Chromebook and Snapdragon processors are not accepted**:
- RAM Required - 8 GB
- Anti-Virus - Full versions of Windows Defender or Essentials
**Get hired and enjoy the following**:
- Get your pay every week! Payday Every Saturday
- Flexible Service Incentive Leave (SIL) program
- Opportunities to work full-time
- Fast-track internal career growth opportunities
This is a **TEMPORARY WORK FROM HOME JOB** and must be amenable to work onsite once required.
Our office is located at the 4th floor 8/10 building, Upper McKinley Hill, Fort Bonifacio, Taguig
**Job Type**: Part-time
Part-time hours: 20-40 per week
Pay: From Php91.00 per hour
**Benefits**:
- Paid training
- Work from home
Schedule:
- Holidays
- Overtime
- Rotational shift
- Shift system
- Weekends
Supplemental Pay:
- 13th month salary
Application Question(s):
- Do you have a reliable computer that meets all the requirements, an internet service provider (at least 25mbps download and 10Mbps Upload), and are you willing to provide your own headset and webcam? Please answer Yes or No
- Do you have a current full-time job? Yes or No
**Education**:
- Senior High School (required)
**Experience**:
- Call Center Voice Account: 1 year (required)
This advertiser has chosen not to accept applicants from your region.
3
Customer Service Associate
Pasay, Camarines Sur
Ascent Solutions Philippines, Inc.
Posted today
Job Viewed
Job Description
College graduate of any 4 years course
- Resident within Pasay City, Makati City, Parañaque City, or in Las Piñas City only.
- Willing to start immediately
**Salary**: From Php16,000.00 per month
**Benefits**:
- Additional leave
- Company Christmas gift
- Opportunities for promotion
- Paid training
- Promotion to permanent employee
Schedule:
- Holidays
- Monday to Friday
- Shift system
- Weekends
Supplemental Pay:
- 13th month salary
- Anniversary bonus
- Bonus pay
- Commission pay
- Overtime pay
- Yearly bonus
Ability to commute/relocate:
- Pasay City: Reliably commute or planning to relocate before starting work (required)
**Education**:
- Bachelor's (preferred)
Shift availability:
- Night Shift (preferred)
- Day Shift (preferred)
- Resident within Pasay City, Makati City, Parañaque City, or in Las Piñas City only.
- Willing to start immediately
**Salary**: From Php16,000.00 per month
**Benefits**:
- Additional leave
- Company Christmas gift
- Opportunities for promotion
- Paid training
- Promotion to permanent employee
Schedule:
- Holidays
- Monday to Friday
- Shift system
- Weekends
Supplemental Pay:
- 13th month salary
- Anniversary bonus
- Bonus pay
- Commission pay
- Overtime pay
- Yearly bonus
Ability to commute/relocate:
- Pasay City: Reliably commute or planning to relocate before starting work (required)
**Education**:
- Bachelor's (preferred)
Shift availability:
- Night Shift (preferred)
- Day Shift (preferred)
This advertiser has chosen not to accept applicants from your region.
4
E-commerce Customer Service Staff
Pasay, Camarines Sur
CJ Logistics
Posted today
Job Viewed
Job Description
**Job Summary**:
- Pre-Alert Manifest & DO Documentation Management.
- E-commerce Customer Service Operation
**Duties and Responsibilities**:
- Daily sending of pre-alert docs to vendors.
- Updates real-time cargo releasing status, in system, from actual arrival to custom clearance and up to last mile cargo hand-over.
**Job Specification**:
- Knowledgeable in freight forwarding operations.
- at least 1 year experience in the field of Freight Forwarding and Logistics.
- Well verse in Customs Rule.
- Knowledge in Processing of documents of shipments and cargo.
- Good communication skills, with wide network capacity, aggressive, and smart.
- Proactive and good at problem-solving, has initiative and positive.
**Salary**: Php14,000.00 - Php15,000.00 per month
Schedule:
- 10 hour shift
Supplemental pay types:
- Bonus pay
- Overtime pay
- Performance bonus
- Pre-Alert Manifest & DO Documentation Management.
- E-commerce Customer Service Operation
**Duties and Responsibilities**:
- Daily sending of pre-alert docs to vendors.
- Updates real-time cargo releasing status, in system, from actual arrival to custom clearance and up to last mile cargo hand-over.
**Job Specification**:
- Knowledgeable in freight forwarding operations.
- at least 1 year experience in the field of Freight Forwarding and Logistics.
- Well verse in Customs Rule.
- Knowledge in Processing of documents of shipments and cargo.
- Good communication skills, with wide network capacity, aggressive, and smart.
- Proactive and good at problem-solving, has initiative and positive.
**Salary**: Php14,000.00 - Php15,000.00 per month
Schedule:
- 10 hour shift
Supplemental pay types:
- Bonus pay
- Overtime pay
- Performance bonus
This advertiser has chosen not to accept applicants from your region.
5
Roving Customer Service Associate/sales Associate
Pasay, Camarines Sur
New Era Cap Philippines
Posted today
Job Viewed
Job Description
A Customer Service Associate is the store’s front-liner who is responsible for providing excellent and personalized customer service through compliance of company-set performance standards and the achievement of the store’s sales target. The Customer Service Associate is also responsible for completing the sales transaction process while complying with company policies and the store’s operating standards on housekeeping, inventory control, security and safekeeping of merchandise and other company assets.
**Job Types**: Full-time, Permanent
**Salary**: Php570.00 per day
**Job Types**: Full-time, Permanent
**Salary**: Php570.00 per day
This advertiser has chosen not to accept applicants from your region.
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6
Roving Customer Service Associate/sales Associate
Pasay, Camarines Sur
New Era Cap Philippines
Posted today
Job Viewed
Job Description
A Customer Service Associate is the store’s front-liner who is responsible for providing excellent and personalized customer service through compliance of company-set performance standards and the achievement of the store’s sales target. The Customer Service Associate is also responsible for completing the sales transaction process while complying with company policies and the store’s operating standards on housekeeping, inventory control, security and safekeeping of merchandise and other company assets.
**Job Types**: Full-time, Permanent
**Salary**: Php570.00 per day
**Job Types**: Full-time, Permanent
**Salary**: Php570.00 per day
This advertiser has chosen not to accept applicants from your region.
7
Roving Customer Service Associate/sales Associate
Pasay, Camarines Sur
New Era Cap Philippines
Posted today
Job Viewed
Job Description
A Customer Service Associate is the store’s front-liner who is responsible for providing excellent and personalized customer service through compliance of company-set performance standards and the achievement of the store’s sales target. The Customer Service Associate is also responsible for completing the sales transaction process while complying with company policies and the store’s operating standards on housekeeping, inventory control, security and safekeeping of merchandise and other company assets.
**Job Types**: Full-time, Permanent
**Salary**: Php570.00 per day
**Job Types**: Full-time, Permanent
**Salary**: Php570.00 per day
This advertiser has chosen not to accept applicants from your region.
8
Customer Service (Csr) - Pasay City - Travel
Pasay, Camarines Sur
Global HSI
Posted today
Job Viewed
Job Description
Requirements:
- GDS Experience - Travel Account - Must have experience in GDS (Amadeus, Galileo, Sabre) for 1 year
- BPO UG must have 1-year experience in GDS and Completed 1 year or 2 years in college (Vocational courses/Grads are considered),
- WOS, Shifting schedules
- Good to Excellent communication skills are a must
- Has a good customer service orientation
**Responsibilities**:
- Providing day-to-day customer service support to customers' needs based on client account services or products.
- Prioritizes and escalates support incidents and requests based on business impact and documented guidelines.
- Utilizes soft skills and troubleshooting skills to resolve client issues and questions.
- Ensuring quality support and customer satisfaction.
**Salary**: Php25,000.00 - Php29,000.00 per month
Schedule:
- 10 hour shift
- 8 hour shift
- GDS Experience - Travel Account - Must have experience in GDS (Amadeus, Galileo, Sabre) for 1 year
- BPO UG must have 1-year experience in GDS and Completed 1 year or 2 years in college (Vocational courses/Grads are considered),
- WOS, Shifting schedules
- Good to Excellent communication skills are a must
- Has a good customer service orientation
**Responsibilities**:
- Providing day-to-day customer service support to customers' needs based on client account services or products.
- Prioritizes and escalates support incidents and requests based on business impact and documented guidelines.
- Utilizes soft skills and troubleshooting skills to resolve client issues and questions.
- Ensuring quality support and customer satisfaction.
**Salary**: Php25,000.00 - Php29,000.00 per month
Schedule:
- 10 hour shift
- 8 hour shift
This advertiser has chosen not to accept applicants from your region.
9