What Jobs are available for Hospitality in Pasay?

We are seeking a talented and dedicated Customer Service for Travel and Hospitality Account to join our growing team. In this full-time role based in Pasay City, you will be responsible for providing exceptional customer service to our clients in the travel and hospitality industry.

What you'll be doing

• Answering inbound customer calls and responding to inquiries regarding travel bookings, reservations, and other hospitality-related services
• Resolving customer complaints and issues in a timely and professional manner
• Providing accurate information and recommendations to customers
• Updating customer records and maintaining detailed documentation of all interactions
• Collaborating with internal teams to ensure seamless customer experiences
• Proactively identifying opportunities to enhance customer satisfaction and loyalty

What we're looking for

• At least a High School graduate (old curriculum)/SHS graduate | Excellent communication skills

What we offer

We are committed to creating a supportive and inclusive work environment that enables our employees to thrive. We offer a competitive salary, comprehensive benefits package, and opportunities for professional development and career advancement. Join our team and be part of a company that values its employees and strives to deliver the best possible customer experiences.

Apply now to join our team as a Customer Service Representative for our Travel and Hospitality Account

Access Healthcare is looking for motivated and detail-oriented individuals to join our Healthcare Prior Authorization team.

Key Responsibilities:

• Review and process prior authorization requests from healthcare providers.
• Verify patient insurance coverage and ensure compliance with payer requirements.
• Coordinate with healthcare providers, insurance companies, and patients to resolve issues related to authorization requests.
• Maintain accurate and detailed documentation of all interactions and transactions.
• Ensure compliance with US healthcare regulations and company policies.
• Meet performance metrics, including quality, accuracy, and turnaround time.

Qualifications:

• Good verbal and written communication skills.
• Strong attention to detail and ability to multitask in a fast-paced environment.
• Willingness to work in Double Dragon, Pasay
• Must have a BPO International experience in Healthcare Outbound Prior Authorization.
  
  Has knowledge in Benefits and Authorization.
  
  With experience in Provider side.

Why Join Us?

• Competitive salary and benefits package.
• Opportunities for career growth and advancement in the BPO healthcare industry.
• Supportive and inclusive work environment.

Access Healthcare is looking for motivated and detail-oriented individuals to join our Healthcare Prior Authorization team.

Key Responsibilities:

• Review and process prior authorization requests from healthcare providers.
• Verify patient insurance coverage and ensure compliance with payer requirements.
• Coordinate with healthcare providers, insurance companies, and patients to resolve issues related to authorization requests.
• Maintain accurate and detailed documentation of all interactions and transactions.
• Ensure compliance with US healthcare regulations and company policies.
• Meet performance metrics, including quality, accuracy, and turnaround time.

Qualifications:

• Good verbal and written communication skills.
• Strong attention to detail and ability to multitask in a fast-paced environment.
• Willingness to work in Double Dragon, Pasay
• Must have a BPO International experience in Healthcare Outbound Prior Authorization.
• Has knowledge in Benefits and Authorization.
• With experience in Provider side.

Why Join Us?

• Competitive salary and benefits package.
• Opportunities for career growth and advancement in the BPO healthcare industry.
• Supportive and inclusive work environment.

Job Type: Full-time

Pay: Php25, Php30,000.00 per month

Benefits:

• Employee discount
• Health insurance
• Life insurance
• Opportunities for promotion
• Paid training
• Pay raise
• Promotion to permanent employee
• Transportation service provided

Ability to commute/relocate:

• Pasay: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Prior Authorization Specialist: 1 year (Required)
• Healthcare Customer Service Representative: 1 year (Required)

Work Location: In person

Looking to set up your career, join our growing team as. CUSTOMER EXPERIENCE ASSOCIATE

(Blended Account Voice and Non-Voice) – Local Telco Account.

OPEN TO WITH OR WITHOUT BPO CSR EXPERIENCE

Location: One E-Com, MOA Complex, Pasay (Onsite)

Job Track Description:

• Performs business support or technical work, using data organizing and coordination skills.
• Performs tasks based on established procedures.
• In some areas, requires vocational training, certifications, licensures, or equivalent experience.

Qualifications:

No BPO experience needed

Good English communication & critical thinking skills

College Graduate, College Undergraduate, Senior High grad / High School (old curriculum) are all welcome to apply.

Easy Application Process:

(1) Phone interview with Recruitment or visit our Conduent Career Hub to apply for CSR Local Telco Account

(2) Online application & assessments

(3) Final interview with Hiring Manager

(4) Job info & pre-employment steps

This is full time job

Salary offer depends on your skills. Our client will assess you Salary expectation/offer is for approval of our client's management. They may still negotiate you,

Specific Position: Customer Service

SEVERAL SLOTS AVAILABLE (80 slots)

• Graduate of Bachelor's degree
• Willing to work in TAGUIG / PASAY-FULL ONSITE
• DAYSHIFT SCHEDULE
• (We have other slots as well for TAGUIG- any shift assigned & shifting /rotational schedule
• At east 1 year & 6 months of working experience
• Must be amenable to attend onsite INTERVIEW/ ASSESSMENT in Mandaluyong/TAGUIG/PASAY this October (if qualified)
• Some Slots for TAGUIG: Must be amenable to attend FACE TO FACE INTERVIEW in Mandaluyong
• Good English communication skills
• Can start ASAP

Launch Your Career Today – Fast & Virtual Hiring No Final Interview

We're on the lookout for passionate Call Center Agents to be part of our growing team at Ayala North Exchange, Makati. Earn up to ₱20,000/month with great perks and a supportive workplace

What's in it for you?

Quick & 100% Virtual Hiring – apply from home

Full training + guidance for a smooth start

Competitive pay up to ₱20K + incentives & benefits

Immediate start – no long wait times

Friendly and collaborative team environment

Who Can Apply?

HS/SHS Graduate, College Level, or Graduate

Minimum of 6 months BPO experience handling financial (local or international)

Strong communication skills

Willing to work onsite at Ayala North Exchange, Makati

Don't let this chance pass Apply now and grow your career in the BPO industry with us

Job Types: Full-time, Permanent, Fresh graduate

Pay: Php18, Php20,000.00 per month

Benefits:

• Additional leave
• Company Christmas gift
• Company events
• Employee discount
• Flexible schedule
• Health insurance
• Life insurance
• Paid training
• Pay raise
• Promotion to permanent employee

Application Question(s):

• Please provide your active email address and active viber number
• Do you have BPO experience? If yes for how long and from what company?
• Are you amenable to work onsite in Ayala Avenue Makati?This is a work onsite set up only
• Do you have device like laptop or desktop with working webcam and headset?

Work Location: In person

Customer Service Representative (Voice) – Healthcare Account

Location: Mall of Asia (Onsite)

Account Type: Healthcare

Salary Package: ₱23,675 per month

• Basic Pay: ₱7,000
• Standard Allowance: 675
• Complexity Allowance: 000

Signing Bonus: ,000 (For September Class – BPO Graduate Joiners Only)

• 1st payout after 30 days
• 2nd payout upon regularization
• 3rd payout after 1 year from date of joining

Qualifications

• Bachelor's degree holder (any course)
• At least 1 year BPO international voice account experience
• Willing to work onsite at Mall of Asia
• Must present Certificates of Employment (COEs) covering 1 year of international account experience
• Must bring a hard copy of CV during endorsement and processing
• Candidates rendering must show a signed resignation letter during Final Interview
• Official Records/Transcripts (TOR or equivalent) required at interview and job offer stages
• Oracle profile creation (ORC) is mandatory once tagged as cleared

What to Bring if Selected for Onsite Processing

• Valid ID
• Hard copy of CV
• TOR or equivalent documents
• At least one COE covering required work experience

Why Join Us?

• Competitive pay and allowances
• ₱2 00 Signing Bonus
• Healthcare account career stability
• Onsite growth opportunities in Mall of Asia

Start your career with us today. Apply now and be part of our September Class

Job Type: Full-time

Pay: Php23,675.00 per month

Benefits:

• Health insurance
• Paid training

Application Question(s):

• Willing to work ASAP?

Work Location: In person

We are seeking a detail-oriented and customer-focused Healthcare BPO Associate to join our growing team. The ideal candidate will support healthcare operations by handling administrative tasks,

Key Responsibilities:

• Client Support: Act as the main point of contact for healthcare clients, including patients, providers, and insurance companies, offering timely and accurate responses to their inquiries.
• Account Management: Assist with billing, claims, and payment-related issues for healthcare accounts. Ensure proper payment application, claims processing, and issue resolution.
• Data Entry and Record Keeping: Accurately document client interactions, ensuring that all inquiries, requests, and resolutions are recorded in the system.
• Issue Resolution: Address client concerns regarding billing discrepancies, claims status, insurance eligibility, and other healthcare-related matters to ensure quick and efficient solutions.
• Team Collaboration: Work closely with internal teams like billing, claims, and provider services to resolve complex account issues and ensure smooth service delivery.
• Compliance and Confidentiality: Adhere to HIPAA and other healthcare industry regulations, ensuring that patient and provider information is handled confidentially and in compliance with company policies.
• Reporting and Documentation: Assist in generating reports on account status, customer feedback, and issue resolution, as required.
• Ongoing Learning: Keep up to date with healthcare industry changes, internal procedures, and regulations. Participate in training to improve your knowledge and skills.

Requirements:

• Must have at least 1 year healthcare BPO experience
• Strong communication and interpersonal skills
• Basic computer proficiency and experience with CRM or EMR systems
• Ability to work independently and in a team environment

Job Type: Full-time

Pay: Php20, Php30,000.00 per month

Benefits:

• Health insurance
• Life insurance
• Opportunities for promotion
• Paid training
• Pay raise
• Promotion to permanent employee
• Transportation service provided

Application Question(s):

• How many years' experience do you have as a Healthcare Customer Service Representative?

Department

Customer Journey Management

Job posted on

Sep 17, 2025

Employment type

Probationary

Cebu Pacific puts people at the heart of service - be it our customers, clients, partners or employees. Our Customer Service Operations Team is dedicated to delivering exceptional airport and inflight experience, ensuring that we make moments happen at every touchpoint in the passenger journey. Encompassing key areas in Customer Service, Airport Experience, Cargo Operations, and Ramp Services, our team is committed to upholding Cebu Pacific's values for service, operational excellence, and air transport reliability.

At Cebu Pacific, everyJuan's moments matter. Join our Customer Service Operations team as Customer Service Specialist and create meaningful moments and connections for our passengers. Visit our careers site to learn more about how your moment matters at Cebu Pacific: CEB Ca reers Site

Primary Duties & Responsibilities

Behavioral Training

• Serve as a certified trainer for CEBWay and other behavioral training programs
• Manage logistics for customer service training sessions and related activities.
• Facilitate the dissemination of customer service best practices and ensure alignment with company standards.
• Contribute to continuous improvement initiatives by analyzing feedback and training results.
• Support the development, implementation, and communication of customer service programs, cascades, and initiatives.

Data Management
- Responsible for data gathering, presentation, and analysis of all customer feedback and focused-group discussion information.
- Assist in the preparation of reports and dashboards related to customer service performance.
- Contribute to continuous improvement initiatives by analyzing feedback and training results.
- Collaborate with various departments to enhance customer service delivery through training and data insights.

Qualifications

• • Must be a college graduate of any four-year course.
• Additional certifications or training in airline operations or customer service is advantageous.
• Over 1-4 years of relevant experience in airline or customer service industries focusing on behavioral training.
• Proficiency in dashboard/report management, data collection, and analysis.

Why Join Us:

• We are the first Great Place to Work certified airline in Southeast Asia.

• We have been recognized as Best Employer Brand on LinkedIn for two consecutive years.

• Be part of a forward-thinking team that values innovation and continuous improvement.

• Play a key role in developing and nurturing the talents that drive our success.

• Accelerate your career with access to extensive learning programs and leadership development initiatives, all under Ceb U, our corporate university.

• Enjoy unique employee perks such as free travel for you and your family. Expanded coverage to common law partners and same sex partners

• Be assured of a comprehensive healthcare coverage upon hire.

Note: This position is for an Individual Contributor and will be based in Pasay City, Metro Manila but currently follows a hybrid workplace flexibility arrangement.

Your moment matters. Be a Moment Maker

Cebu Pacific warns the public against fake hiring and training advertisements by unknown groups. We do not require payment from ca ndidates during the recruitment process nor do we require submission of physi ca l appli ca tion documents. For official information on our job openings, please visit our LinkedIn or ca reer site at CEB Ca reers Site for reference.