46 Online Assistant jobs in the Philippines

This is a remote position.

Virtual Rockstar is seeking a highly organized, detail-oriented, and proactive Medical Virtual Assistant (VA) who can serve as the right hand to a busy solo therapist. You’ll be responsible for ensuring day-to-day operations run smoothly, patients feel supported, and nothing falls through the cracks—especially while the therapist is in the field providing care.

Our client is a compassionate, solo-practitioner-led mobile outpatient occupational therapy practice serving older adults in the comfort of their homes across New Hampshire. With a focus on fall prevention, aging in place, and personalized, high-quality therapy services, this practice empowers older adults to live independently and safely.

Their mission centers around enhancing the quality of life, dignity, and independence of each patient, combining skilled care with a human touch.

You won’t be just a back-office assistant—you’ll be a vital member of a mission-driven practice making a real difference in the lives of older adults. You’ll have the opportunity to grow with a passionate clinician who values your input, trusts your judgment, and is excited to welcome you as part of her extended care team.

EMR: HelloNote

CRM/Automation: Go High Level

Insurance Platforms: Inovalon, Availity

Design and Social Media: Canva

Productivity and Communication: Google Workspace (Gmail, Sheets, Docs, Calendar, Google Chat), iPhone texting

Meetings: Google Meet or other virtual platforms

Responsibilities

Insurance and Billing

Verify patient insurance coverage and benefits

Submit insurance claims (Medicare Part B and private pay)

Obtain pre-authorizations as needed

Follow up on unpaid claims, denials, and discrepancies

Post payments and maintain accurate billing records

Liaise with insurance companies for clarifications and issue resolution

Download ERAs using Availity and Inovalon

Administrative and Client Coordination

Schedule and confirm appointments

Respond to phone/email inquiries from patients or referring providers

Organize and update patient information in HelloNote EMR

Follow up on signed physician referrals

Maintain appointment calendars and waitlists

Send appointment reminders and intake paperwork

Track tasks using Google Sheets

Maintain patient confidentiality and compliance with HIPAA

Client Communication

Coordinate telehealth appointments

Return client calls and emails professionally and promptly

Provide support with FAQs and rescheduling

Send home exercise programs or resources to patients

Marketing Support

Create and schedule social media content using Canva

Draft and manage basic marketing posts and communication

Help build visibility for the practice’s mission and services

Experience working with U.S. healthcare providers (preferred)

Background in occupational therapy, PT/OT/SLP practices, or geriatrics is a plus

Excellent spoken and written English

Proactive, tech-savvy, and a fast learner

Trustworthy, highly organized, and able to work independently

Comfortable handling sensitive patient information (HIPAA understanding preferred)

Daily check-ins via Google Chat or email to align on priorities

Weekly planning calls with the provider for updates and feedback

Ability to problem-solve independently and manage multiple tasks

Strong communication and accountability mindset

Competitive salary commensurate with experience.

Opportunities for professional development and growth.

Work in a dynamic and supportive team environment.

Make a meaningful impact by helping to build and strengthen families in the Philippines.

This is a remote position.

Virtual Rockstar is hiring a detail-oriented and dedicated Medical Virtual Assistant to support a highly respected physical therapy practice based in Alaska. This is a full-time, long-term remote opportunity for someone experienced in healthcare administration, insurance coordination, and patient communication.

If you value professionalism, teamwork, and making a difference in patients’ lives — this is the role for you.

This growing physical therapy clinic is committed to exceeding patient expectations and creating a supportive, high-performing workplace culture. The team operates with five guiding values: Excellence, Integrity, Longevity, Kindness, and Unity — and they are looking for someone who will embody these qualities in their daily work.

The clinic fosters a culture built on clear communication, personal accountability, continuous learning, and mutual respect. As a virtual assistant, you’ll be welcomed into this culture like any on-site employee, with structured onboarding, regular team communication, and a strong sense of belonging.

Join a mission-driven team that values growth, accountability, and compassion

Work remotely while feeling fully integrated and respected as part of the team

Receive structured training and clear expectations from day one

Be part of a workplace culture that truly walks the walk — not just talks the talk

You will begin with tasks focused on insurance verification and data entry, with the opportunity to take on additional responsibilities as you grow in the role.

Initial Tasks:

Conduct insurance verification phone calls and complete documentation forms

Enter data into the clinic’s internal systems (Prompt, Excel)

Scan and upload completed forms to patient charts

Future Responsibilities:

Prepare, submit, and follow up on pre-authorizations

Track authorization statuses and update systems accordingly

Assist with data entry and documentation for the billing and scheduling teams

Communicate with insurance providers and patients as needed

Prompt (EHR)

Weave, Breakthrough, Limber

Excel, Outlook, SharePoint

Various insurance portals

Note: Dual monitors and access to a printer with scanner functionality are required.

Strong English communication skills, both verbal and written

Prior experience with insurance verification, authorizations, or medical admin work

Tech-comfortable and organized, with attention to accuracy

Willingness to learn new systems and follow defined processes

Team player who values kindness, integrity, and continuous growth

Ability to work full-time Alaska Standard Time hours

Competitive salary commensurate with experience.

Opportunities for professional development and growth.

Work in a dynamic and supportive team environment.

Make a meaningful impact by helping to build and strengthen families in the Philippines. 

This is a remote position.

Virtual Rockstar is hiring a reliable and detail-oriented Medical Virtual Assistant to support a growing pediatric occupational and speech therapy practice based in Michigan. In this fully remote position, you will play a key role in supporting clinical and administrative operations—ensuring smooth, timely, and compassionate service to patients and families.

This is a full-time, long-term opportunity for someone experienced in insurance verification, patient intake, data entry, and handling phone-based inquiries. You’ll collaborate closely with in-person staff and become a vital member of a care team dedicated to helping children flourish.

Our partner therapy practice is committed to creating a world where children don’t just receive therapy—they thrive. With a mission grounded in compassionate, evidence-based care, the team helps children overcome developmental challenges and achieve meaningful milestones in collaboration with their families.

Their culture is shaped by values such as:

Own It: Accountability in every task and interaction.

Lift Each Other Up: Supportive teamwork and mutual trust.

Be Honest, Always: Transparency, learning from mistakes, and continuous growth.

Lead with Purpose: Every decision is mission-driven.

Family Comes First: Care is always personal, empowering, and rooted in family support.

Every Child Has Potential: Therapy is individualized, strengths-based, and celebratory.

You’ll be joining a team that prioritizes clear communication, forward momentum, and high-quality care.

Mission-driven, family-first environment

Collaborative and compassionate culture

High-growth opportunity with long-term potential

Make a direct impact on children and families across Michigan

You will be responsible for essential front- and back-office functions that keep the practice running efficiently. These include:

Insurance-Related Tasks

Verify patient insurance coverage and benefits

Submit and follow up on insurance claims

Liaise with insurance providers to confirm pre-authorizations and clarify coverage

Update EMR with insurance information and claim notes

Assist patients with insurance-related questions

Patient Intake & Scheduling

Process new patient leads and intake documentation

Schedule and confirm appointments using the internal scheduling platform

Maintain patient records and charts within the EMR system

Handle appointment changes and maintain a waitlist

Communication & Coordination

Answer incoming phone calls and assist patients virtually

Respond to inquiries via email and chat in a clear, supportive tone

Coordinate with clinicians and admin staff to ensure smooth daily operations

Data Entry & Documentation

Enter patient and insurance information accurately into the EMR

Prepare and organize documents as needed

Support chart maintenance and recordkeeping

EMR: Ocean Friends

Project Management: Asana

Communication: Gmail, Google Chat, phone, and Zoom

File Management: Google Drive

We are looking for someone who:

Has at least 1 year of experience in medical virtual assistance or administrative support

Is familiar with insurance verification and EMR systems

Is willing to learn and truly live what our client does as a practice

Someone who can confidently communicate with potential clients, represent our client's mission, and convert inquiries into intakes

Possesses excellent verbal and written communication skills

Is highly organized, proactive, and attentive to detail

Enjoys working in a collaborative team environment

Can work full-time on a consistent schedule, ideally during Eastern Time business hours

Competitive salary commensurate with experience.

Opportunities for professional development and growth.

Work in a dynamic and supportive team environment.

Make a meaningful impact by helping to build and strengthen families in the Philippines. 

This is a remote position.

Virtual Rockstar is looking for a full-time Medical Virtual Assistant to support a well-established boutique physical therapy and fitness practice based in California. Known for their high-touch, individualized care, this practice has earned an outstanding reputation in the community, with strong referrals from local physicians and clients alike.

Their team is made up of highly educated and compassionate practitioners who value professionalism, respect, and excellence in care. If you’re detail-oriented, organized, and passionate about healthcare support, this is a great opportunity to join a dynamic and growing team.

This is a remote, full-time role where you will provide administrative and customer service support to help streamline operations and improve the patient experience. You’ll work closely with the Front Desk Manager and broader clinic team to manage patient communications, scheduling, insurance verifications, and various administrative functions.

Responsibilities

Reception & Patient Communication

Schedule and confirm patient appointments

Manage appointment calendar and respond to scheduling changes

Answer phone calls and respond to email inquiries

Follow up with patients after sessions

Send exercise and treatment plans as directed

Maintain accurate patient records in the EMR (WebPT)

Ensure patient confidentiality and HIPAA compliance

Coordinate with therapists and staff to manage daily schedules

Provide a friendly and responsive virtual presence to support in-clinic operations

Insurance & Billing Support

Verify patient insurance coverage

Obtain pre-authorizations as needed

Update patient files with insurance and billing details

Communicate with insurance providers to clarify benefits or resolve issues

Track pending claims and assist with appeals on denied claims

Monitor billing accuracy in both WebPT and MBO (fitness system)

Assist patients with billing and insurance-related inquiries

Administrative Assistance

Provide general admin support to the Front Desk Manager

Enter data into QuickBooks and MBO

Send appointment reminders and invoices

Maintain waitlists and prepare basic reports

Manage email correspondence and assist with document preparation

Organize files and support equipment tracking and maintenance

Occasionally assist with planning events or managing online purchases

WebPT (EMR)

MBO (Mindbody Online – fitness scheduling/payment system)

QuickBooks

Microsoft 365

Previous experience as a Medical Virtual Assistant, Medical Receptionist, or similar role

Strong communication skills and a professional, empathetic demeanor

Comfortable using EMRs and other administrative software

Knowledge of insurance verification and Medicare patient guidelines (preferred)

Highly organized with attention to detail and ability to multitask

Reliable internet connection and backup power source

Ability to work independently while staying aligned with an in-clinic team

Competitive salary commensurate with experience.

Opportunities for professional development and growth.

Work in a dynamic and supportive team environment.

Make a meaningful impact by helping to build and strengthen families in the Philippines.

Job Description: 

Start and build your career with BMG Outsourcing – one of the well-respected Australian-owned Outsourcing Company with office in Clark and Sydney, providing high quality services to clients and promising career to its employees. 

We’re looking for a reliable and detail-oriented Virtual Assistant (VA) to support daily administrative and sales-related tasks. You’ll play a key role in triaging inbound enquiries, maintaining CRM records, assisting with follow-ups, and providing general sales and admin support. This role is ideal for someone with a background in virtual assistance, customer service, or admin support, particularly within a BPO or professional services environment. 

Responsibilities: 

Requirements / Qualifications:  

Salary:  We offer a competitive salary that reflects your experience and skills.

Healthy Work Environment:  A supportive, positive, and inclusive workplace that promotes your well-being and growth.

HMO:  Enjoy great health insurance to keep you covered.

Paid Time Off:  Generous vacation days, holidays, and sick leave to help you recharge.

Company-Provided Equipment:  Get a PC or laptop from the company to help you do your best work, whether you're in the office or working remotely.

Free Shuttle:  Convenient and comfortable shuttle service to make your commute easier.

Free Meals:  Enjoy free meals to keep you fueled and focused during the day!

Other perks:  Day shift schedule, remote work options, and a bunch of other fun perks like company events (Year-end Party, Summer Outing, Monthly Gatherings, etc.)

This is a remote position.

Key Responsibilities:

Patient Intake & Triage

Manage inbound patient referrals through BrightTree and partner systems

Accurately enter and verify demographic and insurance information

Apply clinical triage protocols based on CPAP/CCM compliance metrics

Assign patients to appropriate clinical personnel based on decision trees

Medical Data & System Management

Reconcile patient information between EMR systems and internal platforms

Upload daily compliance reports and maintain accurate logs

Ensure HIPAA-compliant data handling and documentation

Reporting & Documentation

Maintain clear, structured, and real-time documentation of all transactions

Contribute to internal SOPs and process documentation (Playbook)

Provide support in developing efficient workflows and compliance tracking

Operational Workflow Execution

Process 50–80 patient referrals per day, ensuring speed and accuracy

Manage tasks across multiple systems and tools

Communicate effectively with internal teams for issue resolution or clarification

Required Qualifications:

2+ years experience as a Medical Virtual Assistant or in a clinical admin role

Strong command of Microsoft Excel and Google Sheets

Experience with high-volume data entry and triage workflows

Excellent written English and attention to detail

Highly organized and capable of self-management in a remote setting

Preferred Qualifications:

Experience in sleep therapy, CPAP/DME workflows

Background in medical office or clinical operations (non-licensed acceptable)

Exposure to insurance verification and intake tools

Experience using CRMs or medical workflow platforms

Familiarity with EMR systems (e.g., BrightTree or similar platforms)

Key Competencies:

Exceptional attention to detail and data accuracy

Proficient in Microsoft Excel and capable of generating and interpreting reports

Strong organizational and multitasking skills to manage high-volume workflows

Fast learner with excellent tech adaptability across multiple platforms and systems

Independent and process-driven work ethic, with a strong sense of accountability

Comfortable working remotely with minimal supervision in a collaborative team environment

Supplemental Pay Types

This is a remote position.

This is a remote position.