26 Online Assistant jobs in the Philippines

This is a remote position.

Virtual Rockstar is hiring an Executive/ Administrative Assistant on behalf of one of our valued pediatric therapy partners. This role will provide high-level administrative and operational support to the leadership team of a family-owned practice dedicated to helping children thrive.

About Our Client’s Practice

Our client is a family-owned pediatric therapy practice offering occupational, physical, and speech therapy services to children from birth through age 21. Their mission is rooted in compassion, integrity, and a passion for helping children with developmental challenges live their very best lives. Guided by strong values of Compassion, Growth, Integrity, Teamwork, Perseverance, and Service, they take a neuro-affirming, child-led approach to care.

Manage email and calendars for leadership, ensuring smooth scheduling and timely follow-up.

Assist with general administrative tasks, correspondence, and project organization.

Post job listings and respond to applicants.

Assist with scheduling interviews and coordinating candidate communication.

Support the creation and updating of employee review forms and standard operating procedures (SOPs).

Manage onboarding of new employees, including obtaining new hire documents, supporting training schedules, and preparing materials.

Assist with credentialing of new clinicians.

Keep employee files current and organized.

Assist with website updates (WordPress).

Contribute to social media and blog content creation.

Help with payroll processes and audit paysheets.

Enter and track deposits in spreadsheets.

Maintain and update practice statistics and reports.

Proven experience in executive or administrative support, preferably in a healthcare or therapy-related setting.

Highly detail-oriented and organized — someone who thrives on accuracy and consistency (“Type A” personality welcome!).

Strong proficiency in Microsoft Excel and other Microsoft 365 tools.

Familiarity with WordPress and social media platforms.

Ability to manage sensitive information with discretion.

Self-motivated, resourceful, and excellent at prioritizing multiple tasks.

Competitive salary commensurate with experience.

Opportunities for professional development and growth.

Work in a dynamic and supportive team environment.

Make a meaningful impact by helping to build and strengthen families in the Philippines. 

This is a remote position.

Virtual Rockstar is hiring a reliable and detail-oriented Medical Virtual Assistant to support a growing pediatric occupational and speech therapy practice based in Michigan. In this fully remote position, you will play a key role in supporting clinical and administrative operations—ensuring smooth, timely, and compassionate service to patients and families.

This is a full-time, long-term opportunity for someone experienced in insurance verification, patient intake, data entry, and handling phone-based inquiries. You’ll collaborate closely with in-person staff and become a vital member of a care team dedicated to helping children flourish.

Our partner therapy practice is committed to creating a world where children don’t just receive therapy—they thrive. With a mission grounded in compassionate, evidence-based care, the team helps children overcome developmental challenges and achieve meaningful milestones in collaboration with their families.

Their culture is shaped by values such as:

Own It: Accountability in every task and interaction.

Lift Each Other Up: Supportive teamwork and mutual trust.

Be Honest, Always: Transparency, learning from mistakes, and continuous growth.

Lead with Purpose: Every decision is mission-driven.

Family Comes First: Care is always personal, empowering, and rooted in family support.

Every Child Has Potential: Therapy is individualized, strengths-based, and celebratory.

You’ll be joining a team that prioritizes clear communication, forward momentum, and high-quality care.

Mission-driven, family-first environment

Collaborative and compassionate culture

High-growth opportunity with long-term potential

Make a direct impact on children and families across Michigan

You will be responsible for essential front- and back-office functions that keep the practice running efficiently. These include:

Insurance-Related Tasks

Verify patient insurance coverage and benefits

Submit and follow up on insurance claims

Liaise with insurance providers to confirm pre-authorizations and clarify coverage

Update EMR with insurance information and claim notes

Assist patients with insurance-related questions

Patient Intake & Scheduling

Process new patient leads and intake documentation

Schedule and confirm appointments using the internal scheduling platform

Maintain patient records and charts within the EMR system

Handle appointment changes and maintain a waitlist

Communication & Coordination

Answer incoming phone calls and assist patients virtually

Respond to inquiries via email and chat in a clear, supportive tone

Coordinate with clinicians and admin staff to ensure smooth daily operations

Data Entry & Documentation

Enter patient and insurance information accurately into the EMR

Prepare and organize documents as needed

Support chart maintenance and recordkeeping

EMR: Ocean Friends

Project Management: Asana

Communication: Gmail, Google Chat, phone, and Zoom

File Management: Google Drive

We are looking for someone who:

Has at least 1 year of experience in medical virtual assistance or administrative support

Is familiar with insurance verification and EMR systems

Possesses excellent verbal and written communication skills

Is highly organized, proactive, and attentive to detail

Enjoys working in a collaborative team environment

Can work full-time on a consistent schedule, ideally during Eastern Time business hours

Competitive salary commensurate with experience.

Opportunities for professional development and growth.

Work in a dynamic and supportive team environment.

Make a meaningful impact by helping to build and strengthen families in the Philippines. 

This is a remote position.

Empower Operations with Precision — Join Us as Our Virtual Assistant!

Job Overview:

We are looking for a detail-oriented and proactive Virtual Assistant  with a strong foundation in administrative support, bookkeeping, and business operations. This role is essential in maintaining efficiency across finance, CRM, and scheduling functions. If you're organized, tech-savvy, and thrive in remote collaboration, we’d love to hear from you!

 Key Responsibilities:

Why Join Us?

Ready to take your sales career to the next level? Apply now!

This is a remote position.

The ideal candidate will be proficient in Excel, comfortable navigating EMR systems, and capable of managing high-volume, repetitive tasks with consistency and accuracy. This is a non-patient-facing role but requires a strong understanding of clinical workflows and medical documentation.

Key Responsibilities:

Patient Intake & Triage

Manage inbound patient referrals through EMR and internal systems

Accurately enter and verify demographic and insurance information

Apply triage protocols based on CPAP/CCM compliance metrics

Assign patients to appropriate clinical personnel based on internal workflows

Medical Data & System Management

Reconcile patient information between EMR systems and internal platforms

Upload daily compliance reports and maintain accurate logs

Ensure HIPAA-compliant data handling and documentation

Reporting & Documentation

Maintain clear, structured, and real-time documentation of all transactions

Contribute to internal SOPs and process documentation

Provide support in developing efficient workflows and compliance tracking

Operational Workflow Execution

Process 50–80 patient referrals per day with accuracy and timeliness

Manage tasks across multiple systems and tools

Collaborate with internal teams for issue resolution or clarification

Required Qualifications:

2+ years of experience as a Medical Virtual Assistant or in a clinical admin role

Strong command of Microsoft Excel and Google Sheets

Experience with high-volume data entry and workflow management

Excellent written English and attention to detail

Highly organized and capable of self-management in a remote setting

Preferred Qualifications:

Experience in sleep therapy, CPAP/DME workflows

Background in medical office or clinical operations (non-licensed acceptable)

Exposure to insurance verification and intake processes

Experience using CRMs or workflow platforms

Familiarity with EMR systems (preferred but not required)

Key Competencies:

Exceptional attention to detail and data accuracy

Proficient in Excel with ability to generate and interpret reports

Strong organizational and multitasking skills to manage high-volume workflows

Fast learner with strong tech adaptability across multiple platforms

Independent and process-driven, with a strong sense of accountability

Comfortable working remotely with minimal supervision in a collaborative environment

This is a remote position.

This is a remote position.

Virtual Rockstar is seeking a detail-oriented, proactive, and experienced Medical Biller to join the team of a multi-state physical therapy provider. This role will focus exclusively on billing for physical therapy services, with an emphasis on accuracy, timeliness, and effective communication with insurance companies. The ideal candidate will bring both technical expertise in billing processes and a compassionate, patient-focused approach.

Our partner is a growing physical therapy organization serving multiple states, dedicated to improving the health and mobility of their patients through expert care and personalized treatment plans. Their core values include:

Authenticity – Being genuine and transparent, fostering trust and respect.

Genuine Interest – Taking a sincere interest in the well-being and success of teammates, patients, and communities.

Belief in People – Empowering each individual to reach their highest potential.

The team prides itself on being collaborative, supportive, and driven, while maintaining a compassionate approach to healthcare billing. Their philosophy: take care of patients first, and the rest will follow.

Claims Processing:

Submit claims accurately and promptly through Prompt EMR and billing software.

Follow up on unpaid claims at 30–45 days without a primary response.

Work denied claims from ERA reports, including corrections and resubmissions.

Insurance Coordination:

Call insurance companies to check claim status and resolve pending issues.

Investigate and appeal denied claims when appropriate.

Account Management:

Post payments to patient accounts.

Resolve billing discrepancies in a timely manner.

Ensure compliance with all billing and coding regulations.

Reporting:

Generate billing and AR reports as needed to track performance and progress.

Prior experience in medical billing (physical therapy billing strongly preferred).

Proficiency in Prompt EMR and Billing, Microsoft Outlook, Teams, and Excel.

Strong understanding of healthcare billing regulations, claim submission, and denial management.

Excellent phone communication skills for speaking with insurance representatives.

Ability to work independently while staying aligned with team processes and goals.

Must be available during U.S. Eastern Time Zone business hours (8 AM – 5 PM EST).

Highly organized and detail-oriented.

Proactive problem solver with strong follow-through.

Comfortable suggesting process improvements to increase efficiency.

Patient-focused mindset with empathy and professionalism in all interactions.

Competitive salary commensurate with experience.

Opportunities for professional development and growth.

Work in a dynamic and supportive team environment.

Make a meaningful impact by helping to build and strengthen families in the Philippines. 

This is a remote position.

Ticket/Support Desk

Troubleshoot and resolve open support tickets submitted by clients.

Communicate solutions clearly and professionally across calls, emails, and chats.

Outbound Support Calls

Make outbound calls as needed to follow up on tickets, resolve issues, or provide client support.

Collaboration & Tools

Work closely with team members to ensure efficient support workflows.

Utilize tools such as:

Autotask

Datto RMM

Microsoft 365

Strong troubleshooting and problem-solving skills

Experience with ticket management systems and IT support workflows

Intermediate to advanced technical knowledge across systems and platforms

Confidence in call handling , especially during high-pressure or client-facing situations

Sharp critical thinking and attention to detail

Excellent written and verbal communication skills (calls, emails, chats )

Comfortable dealing with difficult customer situations with professionalism and composure

Hands-on experience with Microsoft Administration and Azure Virtual Desktop Infrastructure (VDI)