263 Hotel jobs in the Philippines

Required Qualifications
• Graduate of any related college degree br>• hould have a strong background in hospitality management < r>• E cellent communication and leadership skills < r>• M st have a keen eye for detail < r>• M st have a balance of operational, financial, and people management skills to ensure the smooth and successful operation of the property. < r>
Specific Functions:

1. Develops and implements comprehensive operational policies, procedures, and standards to maintain the hotel's efficiency and quality;
2. Oversees the activities of all hotel departments, including front desk, housekeeping, food and beverage, and maintenance, ensuring seamless coordination and collaboration;
3. Monitors and analyzes key performance indicators, such as occupancy rates, average daily rate, revenue per available room, and guest satisfaction scores;
4. Identifies and addresses operational issues, implement corrective actions, and continuously improve hotel processes;
5. Ensures compliance with all applicable laws, regulations, and industry best practices;
6. Prepares and manages the hotel's annual budget, allocating resources effectively to maximize profitability and return on investment;
7. Monitors and analyzes financial data, such as revenue, expenses, and cash flow, to make informed decisions and implement cost-effective strategies;
8. Develops and implements pricing strategies, revenue management techniques, and marketing initiatives to drive occupancy and maximize profitability;
9. Oversees the hotel's accounting (Including expenses) and reporting systems, ensuring accurate financial records and timely reporting;
10. Negotiates and manages contracts with suppliers, vendors, and third-party service providers to optimize costs and maximize value;
11. Recruits, trains, and develops a highly skilled and motivated hotel staff, ensuring they are equipped to deliver exceptional guest service;
12. Establishes and maintains effective employee management practices, including performance reviews, training programs, and career development opportunities;
13. Fosters a positive and collaborative work environment, promoting open communication, team building, and employee engagement;
14. Addresses and resolves any employee-related issues, such as disputes, disciplinary matters, and grievances, in a fair and professional manner;
15. Ensures compliance with all labor laws, regulations, and hotel policies related to human resources;
16. Interacts with guests, actively seeking feedback, and addressing any concerns or complaints in a timely and effective manner;
17. Develops and implements strategies to enhance the overall guest experience, anticipating and exceeding guest expectations;
18. Establishes and maintains strong relationships with key stakeholders, such as travel agents, corporate clients, and local community partners;
19. Promotes the hotel's brand, image, and reputation through various marketing and promotional activities.
20. Monitors and responds to online reviews, ratings, and social media feedback to maintain the hotel's reputation and improve service delivery;
21. Develops and implements the hotel's long-term strategic plan, aligning with the overall business objectives and industry trends;
22. Leads the hotel's management team in setting achievable goals, establishing priorities, and driving continuous improvement;
23. Identifies and capitalizes on new business opportunities, such as expanding services, enhancing facilities, or targeting new market segments;
24. Represents the hotel in industry events, conferences, and networking activities to stay informed about industry developments and best practices;
25. Fosters a culture of innovation, creativity, and adaptability within the hotel to ensure its long-term success and competitiveness;
26. Performs other related tasks that maybe assigned by the immediate head.

Key Competencies
• M nagement & Leadership Skills < r>• E cellent written and verbal communication skills (Communication, Presentation and Negotiation skills) < r>• S rong leadership skills < r>• K owledge of functional roles in the organization < r>• U derstanding of Marketing objectives, strategies and action plans < r>• U derstanding of competitive trade and Industry structures < r>• E cellent work ethic that demonstrates assertiveness, motivation and dedication to the Job < r>• S rategic thinking, analytical ability and problem-solving skills < r>• T rritory Development skills < r>• C mputer skills-MS Office

IKEY LOCAL AGENCY CORP is looking for qualified and dedicated individuals to fill the following positions in our Pampanga branch!
br>Qualifications:
* Open to male and female candidates
* Preferably residing near Dau or Clark
* Proven experience in hotel coordination, staff supervision, and operations
* Capable of handling HR/clerical tasks such as reporting, scheduling, and screening
* Excellent interpersonal, communication, and problem-solving skills
* Preferably knowledgeable in timekeeping

**Additional Information** for Courtyard by Marriott Iloilo
**Job Number** 25135881
**Job Category** Property Leadership
**Location** Courtyard Iloilo, Iloilo Business Park, Mandurriao, Iloilo City, Philippines, Philippines, 5000VIEW ON MAP ( Full Time
**Located Remotely?** N
**Position Type** Management
**JOB SUMMARY**
Functions as the strategic business leader of property operations and acts as General Manager in his/her absence. Areas of responsibility include Front Office, , Retail/Gift Shops, Recreation/Fitness Center, Housekeeping, Security/Loss Prevention, Engineering/Maintenance, Food and Beverage/Culinary and Event Management, where applicable. Position works with direct reports (Executive Committee members and department heads) to develop and implement the operations strategy and ensuring implementation of the brand service strategy and brand initiatives. The position ensuring operations meet the brand's target customer needs, ensuring employee satisfaction, focuses on growing revenues and maximizes financial performance. As a member of the Executive Committee, develops and implements property-wide strategies that deliver products and services to meet or exceed the needs and expectations of the brand's target customer and property employees and provides a return on investment.
**CANDIDATE PROFILE**
**Education and Experience**
- 2-year degree from an accredited university in Business Administration, Hotel and Restaurant Management, or related major; 8 years' experience in the management operations, sales and marketing, or related professional area.
OR
- 4-year bachelor's degree in Business Administration, Hotel and Restaurant Management, or related major; 6 years' experience in the management operations, sales and marketing, or related professional area.
**CORE WORK ACTIVITIES**
**Managing Profitability and Departmental Budgets**
- Keeps operations team focused on the critical components of operations to drive guest satisfaction and the desired financial results.
- Ensures that all operational areas have an atmosphere that is conducive to the overall guest experience.
- Reviews financial reports and statements to determine how Operations is performing against budget.
- Ensures capital expenditure funds are being used to address the priorities outlined in the service strategy.
- Works with direct reports to determine areas of concern and establishing ways to improve the departments' financial performance.
- Strives to maintain profit margins without compromising guest or employee satisfaction.
- Identifies and analyzes operational challenges and facilitates the development of solutions to prevent reoccurrence.
- Coaches and supports operations team to effectively manage occupancy & rate, wages and controllable expenses.
- Reviews the Wage Progress Report and compares budgeted wages to actual wages, coaching direct reports to address problem areas and holds team accountable for results.
- Develops an operational strategy that is aligned with the brand's business strategy and leads its execution.
- Makes and executes key decisions to keep property moving forward towards achievement of goals.
**Managing Property Operations**
- Strives to improve service performance.
- Communicates a clear and consistent message regarding operational goals to produce desired results on a continuous basis.
- Ensures brand and regional business initiatives are implemented and communicates follow-up actions to team as necessary.
- Ensures core elements of the service strategy are in place to produce the desired results.
- Tours building on a regular basis speaking with employees and guests to understand business needs and assess operational opportunities.
**Leading Property Operations Teams**
- Establishes a vision for product and service delivery on property.
- Champions the brand's service vision for product and service delivery and ensuring alignment amongst the property leadership team.
- Ensures employees are treated fairly and equitably.
**Managing and Conducting Human Resources Activities**
- Observes service behaviors of employees and providing feedback to individuals and/or managers.
- Hires operations management team members who demonstrate strong functional expertise, creativity and entrepreneurial leadership to meet the business needs of the operation.
- Conducts annual performance appraisals with direct reports according to Standard Operating Procedures.
- Utilizes an "open door" policy and reviewing employee satisfaction results to identify and address employee problems or concerns.
- Stays knowledgeable of leadership talent in the property.
- Fosters employee commitment to providing excellent service, participating in daily stand-up meetings and models desired service behaviors in all interactions with guests and employees.
_At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law._
At Courtyard, we're passionate about better serving the needs of travelers everywhere. It's what inspired us to create the first hotel designed specifically for business travelers, and it's why the Courtyard experience today empowers our guests, no matter the purpose of their trip. We're looking for achievers who are passionate about providing a guest experience that goes above and beyond, enjoy being part of a small yet ambitious team, and love learning how to always improve - all while having fun.
In joining Courtyard, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.

Oversee personnel including receptionists, kitchen staff, and office employees.
- Monitor employee performance and conduct regular evaluations to help improve customer service.
- Collect payments and maintain records of budgets, funds, and expenses.
- Welcome and register guests once they arrive.
- Resolve issues regarding hotel services, amenities, and policies.
- Organize activities and assign responsibilities to employees to ensure productivity.
- Coordinate with external parties including suppliers, travel agencies, and conference planners.
- Evaluate hotel performance and ensure compliance with health and safety rules.
- Partake in financial activities including establishing room rates, setting budgets, and assigning funds to departments.

**Salary**: Php25,000.00 - Php30,000.00 per month

Schedule:

- 8 hour shift

Ability to commute/relocate:

- Davao City: Reliably commute or planning to relocate before starting work (required)

This position is responsible for providing primary care for patients; assess patients’ health problems and needs; develop and implement nursing assessment to the guests and team members who visit the clinic and responsible for the over-all care and maintenance of the clinic.

Your experience and skills include;
- Previous pre-opening and Accor experience is an advantage.
- Excellent communication and customer service skills
- Strong proven leadership qualities and management skills.
- Ability to maintain high service levels under pressure.

What is in it for you;
- Employee benefit card offering discounted rates in Accor Hotels worldwide
- Competitive compensation package
- Company discounts in room rates and F&B outlets
- Free meal, free shuttle, free uniform
- Monthly service charge from the hotel
- Life and accident insurance and HMO benefit

**Benefits**:

- Additional leave
- Employee discount
- Free parking
- Health insurance
- Life insurance
- On-site parking
- Staff meals provided
- Transportation service provided

Schedule:

- 8 hour shift
- Rotational shift

Supplemental Pay:

- 13th month salary

**Education**:

- Bachelor's (preferred)

**Experience**:

- Nursing: 1 year (required)

License/Certification:

- PRC License (required)

**Supervise All Departments**

Hotel supervisors supervise operations in all hotel departments. This includes the laundry room, housekeeping, and the kitchen.

**Supervise Front Desk Operations**

Hotel supervisors supervise front desk operations such as guest check-in and check-out, room inventory, and incoming phone calls.

**Manage Hotel Staff**

Hotel supervisors supervise staff members and delegate tasks as necessary.They also train the front desk staff in hotel protocols, guest registration, and other duties.

**Assist General Manager**

Hotel supervisors assist the general manager with management tasks such as creating employee work schedules and distributing payroll checks.

**Maintain Inventory**

Hotel supervisors maintain the hotel’s inventory and order new items as needed.

**Interact with Guests**

Hotel supervisors interact with hotel guests to ensure they receive a quality experience. This includes answering questions and addressing customer complaints.

**Inspect Rooms**

Hotel supervisors inspect guest rooms and all other hotel areas for cleanliness and to ensure that hotel protocols are being followed.

**Qualifications**:

- With experience as Hotel Supervisor**
**- At least College graduate in related field**

Pay: From Php30,000.00 per month

**Benefits**:

- Paid training

Schedule:

- 8 hour shift

**Education**:

- Bachelor's (preferred)

**Experience**:

- Hotel Supervisor: 1 year (preferred)

**Language**:

- English (preferred)

**Hotel Manager**

Draper Startup House Manila is looking for a Hotel Manager who is responsible to check all theoperations under their management to offer the best experience and quality for the Draper Startup House guest. This role involves joining a startup/non-traditional hospitality concept.

**Responsibilities (but not limited to)**:
Hotel ManagerDraper Startup House Manila is looking for a Hotel Manager who is responsible to check all theoperations under their management to offer the best experience and quality for the Draper Startup Houseguest. This role involves joining a startup/non-traditional hospitality concept.

**Housekeeping responsibilities**
- Managing housekeeping team
- Quality control of housekeeping, to ensure rooms meet standards before check-in
- Overseeing housekeeping in common areas
- Training and induction of new housekeeping staff

Ordering housekeeping supplies (Supervisor) Managing inventory in housekeeping supply rooms (Supervisor)
- Budget management for housekeeping

**Maintenance And Facilities Responsibilities**
- Managing maintenance works
- Responsible for monitoring ongoing maintenance of rooms and common areas, and ensuring the quality of work
- Responsible for receiving reports of maintenance issues from staff, and responsible for prioritizing repairs
- Pre-emptive maintenance around the hostel - spotting issues before they arise and resolving
- Prioritizing day-to-day maintenance alongside large maintenance and improvement projects
- Overseeing renovations of rooms and common areas
- Research and purchasing of maintenance supplies and equipment
- Budget management for maintenance

**Event Responsibilities**
- Responsible for ensuring all staff is trained on all event activities
- Ensure housekeeping is replacing/maintaining all event advertisements visible and arranged in elevator, common areas
- Responsible for the effective on-site selling and inviting for event activities on all reception staff during check-in
- Responsible for the property security
- CCTV is operating and covering the property
- Management of security guards on a daily basis
- Management of security for special events
- Responsible for the communication between all departments in the hostel
- The central point of communication between all operational departments in the hostel
- Sourcing, managing, and obtaining contractors such as elevator maintenance, fire systems, airconditioning, etc.
- As a visible manager around the hotel, dealing with guest inquiries, comments, and complaints.

**Responsible for the communication between the commercial area to DSH**
- Business permits
- Other municipal needs
- Responsible for ensuring all the location team is appropriately using Cloudbeds, Slack and Notion(must check systems minimum 3 times a day)
- Responsible for ensuring all the location team is appropriately answering reviews, and requests viaOTAs, google, and social media when the Social Media Manager is off duty.

**Stand in of the location manager in case of absence**
- Standing in for General Manager when absent
- Responsible for day-to-day issues in all departments

**HR**
- Conduct on-site feedback from team members submitting it online/offline
- Report any issues
- Assist GM on team training needs assessment and delivery of training.
- Assist GM on the location’s payroll, benefits and incentive plans.

**Accounting**
- Provide all transaction records needed to the accounting team

**Revenue Management**
- Identify prospect decision-makers, uncover critical business issues, stimulate interest and communicate the DSH value proposition to corporate clients.
- Ensure a smooth hand-off of these leads to the General Manager.
- Responsible for building or maintaining revenue channels and own property revenue performance.
- Manage process and relationship with revenue channels. (OTAs).
- Formulate initiatives and drive implementation to boost channel contribution
- Manage revenue performance
- Conduct property-level diagnostics to improve performance.
- Identify process and performance improvement initiatives.
- Work with ground operations teams for implementation of ideas. Manage overall occupancy and RevPAR
- Devise and execute plans to develop multiple channels and take initiatives to boost demand.

**Sales**
- Open new sales channels and manage existing ones
- Group sales conversion, turnover and operational support
- Close local level deals for groups and packages (corporate offsites, student groups, etc.) with the help of GM and Social Media team.

**Qualifications**
- Bachelor’s degree in hospitality, business administration, or a relevant field.
- A minimum of 3 years experience in hotel management or a similar role.
- Strong understanding of hotel management best practices and data entry software.
- Outstanding interpersonal communication and customer service skills.
- Exceptional leadership abilities with great attention to detail.
- Excellent communication, partnership, collaboration, and

DAILY RATE = P643.85 (+ P191.69 Hazard Pay)
br>DUTIES AND RESPONSIBILITIES:
Develop and implement health and safety programs.
Provide emergency treatment in the workplace.
Administer over-the-counter medication to employees.
Create a clean and comfortable sickbay area.
Promote healthy eating and wellness programs.
Document all employee injuries and illnesses and keep this information confidential.
Improve the health of employees through ongoing programs and health checks.
Develop strategies to ensure maximum employee work input.
Communicate with management regularly.
Attend seminar workshops on HIV/AIDS, Gender Sensitivity, Family planning, and Stress Management.

We are mass hiring for Call Center Agents as prior in our Metro Manila sites!
br>Sapient is URGENTLY HIRING! APPLY TODAY AND GET HIRED IMMEDIATELY!

Responsibilities:
• Resolve customer inquiries, concerns, or complaints effectively and escalate issues when necessary to ensure swift resolution. < r>• Update and maintain accurate records of customer interactions, transactions, and order details in the system. < r>• Stay updated on company policies, procedures, and services to provide accurate information to customers < r>• Contribute to a positive and collaborative team environment. < r>

Our Awesome Benefits
• Competitive Salary < r>• Opportunity for rapid career growth for Top Performers < r>• HMO with 2 free beneficiaries on Day One < r>• Shift Schedule (Day shift/Mid shift/Night shift) < r>• Pioneer, Non-voice, and Easy Accounts Available < r>• Free Coffee and Biscuits in the office < r>• Retirement/Life Insurance for Qualified Staff < r>• Incentives and Signing Bonuses and other Premium Benefits for you to enjoy. < r>
THIS IS FOR AN ONSITE WORK SET UP ONLY