493 Marriott International jobs in the Philippines
Guest Services Officer
IHG
Posted 16 days ago
Job Viewed
Job Description
NULL
Travel is a journey. We help make it a joy. Starting with a warm, inviting welcome for all guests, whether travelling on business or for fun, enjoying a one night stay, or relaxing for a week. At Holiday Inn®️ we thrive on making our guests stays brighter, helping them create memories that will last a lifetime. Irresistible smiles are our specialty. We should know, we've been on our journey since 1952.
So if you can help our guests enjoy the brighter side of travel, we'd love to give you a warm welcome to the Holiday Inn®️ family.
Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.
At IHG Hotels & Resorts, we are proud to be an equal opportunity employer. We firmly believe that all our colleagues deserve to be treated equally and have the same opportunities to develop and grow their skills within our business and provide equal employment opportunities to all applicants and colleagues without regard to an individual's, race, color, ethnicity, national origin, religion, sex, sexual orientation, gender identity or expression, age, disability, marital or familial status, veteran status or any other characteristic protected by law.
Travel is a journey. We help make it a joy. Starting with a warm, inviting welcome for all guests, whether travelling on business or for fun, enjoying a one night stay, or relaxing for a week. At Holiday Inn®️ we thrive on making our guests stays brighter, helping them create memories that will last a lifetime. Irresistible smiles are our specialty. We should know, we've been on our journey since 1952.
So if you can help our guests enjoy the brighter side of travel, we'd love to give you a warm welcome to the Holiday Inn®️ family.
Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.
At IHG Hotels & Resorts, we are proud to be an equal opportunity employer. We firmly believe that all our colleagues deserve to be treated equally and have the same opportunities to develop and grow their skills within our business and provide equal employment opportunities to all applicants and colleagues without regard to an individual's, race, color, ethnicity, national origin, religion, sex, sexual orientation, gender identity or expression, age, disability, marital or familial status, veteran status or any other characteristic protected by law.
This advertiser has chosen not to accept applicants from your region.
0
Guest Services Associate
IHG
Posted 22 days ago
Job Viewed
Job Description
+ Welcoming guests as they arrive and checking them into their rooms
+ Answering phone calls and responding to guest inquiries
+ Handling guest complaints and resolving issues in a timely and professional manner
+ Processing payments and maintaining accurate guest records
+ Assisting guests with luggage and other requests
+ Coordinating with housekeeping and maintenance staff to ensure guest rooms are clean and functioning properly
+ Maintaining a clean and organized front desk area
+ Providing information about hotel amenities, local attractions, and restaurants
+ Upselling hotel services and amenities to guests
+ Ensuring guest satisfaction throughout their stay
Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.
At IHG Hotels & Resorts, we are proud to be an equal opportunity employer. We firmly believe that all our colleagues deserve to be treated equally and have the same opportunities to develop and grow their skills within our business and provide equal employment opportunities to all applicants and colleagues without regard to an individual's, race, color, ethnicity, national origin, religion, sex, sexual orientation, gender identity or expression, age, disability, marital or familial status, veteran status or any other characteristic protected by law.
+ Answering phone calls and responding to guest inquiries
+ Handling guest complaints and resolving issues in a timely and professional manner
+ Processing payments and maintaining accurate guest records
+ Assisting guests with luggage and other requests
+ Coordinating with housekeeping and maintenance staff to ensure guest rooms are clean and functioning properly
+ Maintaining a clean and organized front desk area
+ Providing information about hotel amenities, local attractions, and restaurants
+ Upselling hotel services and amenities to guests
+ Ensuring guest satisfaction throughout their stay
Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.
At IHG Hotels & Resorts, we are proud to be an equal opportunity employer. We firmly believe that all our colleagues deserve to be treated equally and have the same opportunities to develop and grow their skills within our business and provide equal employment opportunities to all applicants and colleagues without regard to an individual's, race, color, ethnicity, national origin, religion, sex, sexual orientation, gender identity or expression, age, disability, marital or familial status, veteran status or any other characteristic protected by law.
This advertiser has chosen not to accept applicants from your region.
1
Guest Services Supervisor
IHG
Posted 22 days ago
Job Viewed
Job Description
NULL
Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.
At IHG Hotels & Resorts, we are proud to be an equal opportunity employer. We firmly believe that all our colleagues deserve to be treated equally and have the same opportunities to develop and grow their skills within our business and provide equal employment opportunities to all applicants and colleagues without regard to an individual's, race, color, ethnicity, national origin, religion, sex, sexual orientation, gender identity or expression, age, disability, marital or familial status, veteran status or any other characteristic protected by law.
Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.
At IHG Hotels & Resorts, we are proud to be an equal opportunity employer. We firmly believe that all our colleagues deserve to be treated equally and have the same opportunities to develop and grow their skills within our business and provide equal employment opportunities to all applicants and colleagues without regard to an individual's, race, color, ethnicity, national origin, religion, sex, sexual orientation, gender identity or expression, age, disability, marital or familial status, veteran status or any other characteristic protected by law.
This advertiser has chosen not to accept applicants from your region.
2
Guest Services Assistant
Cebu, Cebu
AirAsia
Posted today
Job Viewed
Job Description
**Your Responsibilities**
The Guest Services Assistant shall maintain the highest level of safety, security and service standards for ground operations.
**Your Duties**
- Documentation check: passport checking (International) and I.D. matching (Domestic), reservation checking from the system and issuing boarding pass.
- Tagging luggage and carry on inspection, referred to Teams & Conditions.
- Boarding guest to the aircraft.
- Deplaning guest form the aircraft.
- Providing assistance to guest if any special need: wheelchair, NTL, etc.
- Handle documents: GD, crew sign, collecting departure and arrival immigration card.
- Asking 7 mandatory security questions to all passenger that check-in their luggage.
- Comply with Airline Standard, Safety performance, the applicable law and procedure in all locations where operation are conducted.
**Your Traits**
- Pleasant, friendly, mature, humble, honest, meticulous; self-starter; able to perform under pressure in a challenging environment
- Proficient in oral and written English and Bahasa Malaysia, or local language where staff is located
- Possess good interpersonal and communication skills
- Able to work on shift.
**We are all different** - one talent to another - that is how we rely on our differences. At AirAsia, you will be treated fairly and given all chances to be your best.We are committed to creating a diverse work environment and are proud to be an equal opportunity employer.
The Guest Services Assistant shall maintain the highest level of safety, security and service standards for ground operations.
**Your Duties**
- Documentation check: passport checking (International) and I.D. matching (Domestic), reservation checking from the system and issuing boarding pass.
- Tagging luggage and carry on inspection, referred to Teams & Conditions.
- Boarding guest to the aircraft.
- Deplaning guest form the aircraft.
- Providing assistance to guest if any special need: wheelchair, NTL, etc.
- Handle documents: GD, crew sign, collecting departure and arrival immigration card.
- Asking 7 mandatory security questions to all passenger that check-in their luggage.
- Comply with Airline Standard, Safety performance, the applicable law and procedure in all locations where operation are conducted.
**Your Traits**
- Pleasant, friendly, mature, humble, honest, meticulous; self-starter; able to perform under pressure in a challenging environment
- Proficient in oral and written English and Bahasa Malaysia, or local language where staff is located
- Possess good interpersonal and communication skills
- Able to work on shift.
**We are all different** - one talent to another - that is how we rely on our differences. At AirAsia, you will be treated fairly and given all chances to be your best.We are committed to creating a diverse work environment and are proud to be an equal opportunity employer.
This advertiser has chosen not to accept applicants from your region.
3
Guest Services Assistant
Manila, Metropolitan Manila
AirAsia
Posted today
Job Viewed
Job Description
**Job Description**:
**Your Responsibilities**
The Guest Services Assistant shall maintain the highest level of safety, security and service standards for ground operations.
**Your Duties**
- Documentation check: passport checking (International) and I.D. matching (Domestic), reservation checking from the system and issuing boarding pass.
- Tagging luggage and carry on inspection, referred to Teams & Conditions.
- Boarding guest to the aircraft.
- Deplaning guest form the aircraft.
- Providing assistance to guest if any special need: wheelchair, NTL, etc.
- Handle documents: GD, crew sign, collecting departure and arrival immigration card.
- Asking 7 mandatory security questions to all passenger that check-in their luggage.
- Comply with Airline Standard, Safety performance, the applicable law and procedure in all locations where operation are conducted.
**Your Traits**
- Pleasant, friendly, mature, humble, honest, meticulous; self-starter; able to perform under pressure in a challenging environment
- Proficient in oral and written English and Bahasa Malaysia, or local language where staff is located
- Possess good interpersonal and communication skills
- Able to work on shift.
**We are all different** - one talent to another - that is how we rely on our differences. At AirAsia, you will be treated fairly and given all chances to be your best.We are committed to creating a diverse work environment and are proud to be an equal opportunity employer.
**Your Responsibilities**
The Guest Services Assistant shall maintain the highest level of safety, security and service standards for ground operations.
**Your Duties**
- Documentation check: passport checking (International) and I.D. matching (Domestic), reservation checking from the system and issuing boarding pass.
- Tagging luggage and carry on inspection, referred to Teams & Conditions.
- Boarding guest to the aircraft.
- Deplaning guest form the aircraft.
- Providing assistance to guest if any special need: wheelchair, NTL, etc.
- Handle documents: GD, crew sign, collecting departure and arrival immigration card.
- Asking 7 mandatory security questions to all passenger that check-in their luggage.
- Comply with Airline Standard, Safety performance, the applicable law and procedure in all locations where operation are conducted.
**Your Traits**
- Pleasant, friendly, mature, humble, honest, meticulous; self-starter; able to perform under pressure in a challenging environment
- Proficient in oral and written English and Bahasa Malaysia, or local language where staff is located
- Possess good interpersonal and communication skills
- Able to work on shift.
**We are all different** - one talent to another - that is how we rely on our differences. At AirAsia, you will be treated fairly and given all chances to be your best.We are committed to creating a diverse work environment and are proud to be an equal opportunity employer.
This advertiser has chosen not to accept applicants from your region.
4
Guest Services Supervisor ( Korean Speaking ) | Hilton Manila
Pasay City, National Capital Region
Hilton
Posted 23 days ago
Job Viewed
Job Description
A Guest Services Supervisor supervises the Front Office Team (Guest Service Agents, Operators and Bell Attendants) to ensure that our Guests receive an exceptional experience from check-in through check-out.
**What will I be doing?**
As a Guest Services Supervisor, you are part of the Front Office Team which is the main connection between Guests, the Hotel and the various hotel departments. You are responsible for performing the following tasks to the highest standards:
+ Assign and instruct Guest Service Agents, Operators and Bell Attendants in details of work
+ Manage front desk operations by completing a checklist of important daily tasks, determining room and rate availability and making decisions that are in the best interest of the hotel.
+ Assist Guest Service Agents, Operators, Reservation Agents, Bell Attendants and other departments with any questions or requests
+ Resolve customer complaints by conducting thorough investigation of the situation and coming up with the most effective resolution
+ Prepare and conduct daily pre-shift meetings, communicate effectively with all staff and provide them with any information necessary to provide guest service in accordance with Hilton Standards
+ Perform other duties assigned by the Front Office Manager or Assistant Front Office Manager
+ Respond promptly to guest requests for a supervisor or manager
+ Ensure that a detailed hand over is carried out between shifts including the volume of business, special guests, tasks to be clarified/completed and any special events that are taking place
+ Ensure a high level of product knowledge of the hotel and the local area, and know what is happening in the hotel
+ Ensure our customers receive a fast, efficient and friendly check in and check out
+ Ensure all customers' queries or requests are handled in a polite, efficient manner and a high level of customer service is consistently maintained
+ Preparation and co-ordination of group arrivals/departures.
+ Ensure a good performance oriented working environment within the department and motivate the staff
+ Participate regularly in training courses and put the skills learned there into practice
+ Receives payment by cash, credit cards, cheques, etc. and is able to post these in the computer correctly
+ Have detailed knowledge of the fire, safety and evacuation procedures of the hotel
+ Have knowledge of all the equipment and installations on the Executive Floor, and able to work there independently in conformity with the established standard and take over shifts if necessary
**What are we looking for?**
A Guest Service Supervisor serving Hilton Brand hotels is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:
+ Ability to effectively deal with internal and external customers, some of whom will require high levels of patience, tact and diplomacy to defuse anger, collect accurate information to resolve conflicts
+ Preferably Korean speaking
+ Basic mathematical skills and considerable skill in the use and operation of a calculator to prepare complex mathematical calculations without error
+ Ability to listen effectively and comprehend the English language to understand and obtain instructions and information
+ Ability to see and hear in order to observe and detect signs of emergency situations
**What will it be like to work for Hilton?**
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands ( . Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
**Job:** _Guest Services, Operations, and Front Office_
**Title:** _Guest Services Supervisor ( Korean Speaking ) | Hilton Manila_
**Location:** _null_
**Requisition ID:** _HOT0BS50_
**EOE/AA/Disabled/Veterans**
**What will I be doing?**
As a Guest Services Supervisor, you are part of the Front Office Team which is the main connection between Guests, the Hotel and the various hotel departments. You are responsible for performing the following tasks to the highest standards:
+ Assign and instruct Guest Service Agents, Operators and Bell Attendants in details of work
+ Manage front desk operations by completing a checklist of important daily tasks, determining room and rate availability and making decisions that are in the best interest of the hotel.
+ Assist Guest Service Agents, Operators, Reservation Agents, Bell Attendants and other departments with any questions or requests
+ Resolve customer complaints by conducting thorough investigation of the situation and coming up with the most effective resolution
+ Prepare and conduct daily pre-shift meetings, communicate effectively with all staff and provide them with any information necessary to provide guest service in accordance with Hilton Standards
+ Perform other duties assigned by the Front Office Manager or Assistant Front Office Manager
+ Respond promptly to guest requests for a supervisor or manager
+ Ensure that a detailed hand over is carried out between shifts including the volume of business, special guests, tasks to be clarified/completed and any special events that are taking place
+ Ensure a high level of product knowledge of the hotel and the local area, and know what is happening in the hotel
+ Ensure our customers receive a fast, efficient and friendly check in and check out
+ Ensure all customers' queries or requests are handled in a polite, efficient manner and a high level of customer service is consistently maintained
+ Preparation and co-ordination of group arrivals/departures.
+ Ensure a good performance oriented working environment within the department and motivate the staff
+ Participate regularly in training courses and put the skills learned there into practice
+ Receives payment by cash, credit cards, cheques, etc. and is able to post these in the computer correctly
+ Have detailed knowledge of the fire, safety and evacuation procedures of the hotel
+ Have knowledge of all the equipment and installations on the Executive Floor, and able to work there independently in conformity with the established standard and take over shifts if necessary
**What are we looking for?**
A Guest Service Supervisor serving Hilton Brand hotels is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:
+ Ability to effectively deal with internal and external customers, some of whom will require high levels of patience, tact and diplomacy to defuse anger, collect accurate information to resolve conflicts
+ Preferably Korean speaking
+ Basic mathematical skills and considerable skill in the use and operation of a calculator to prepare complex mathematical calculations without error
+ Ability to listen effectively and comprehend the English language to understand and obtain instructions and information
+ Ability to see and hear in order to observe and detect signs of emergency situations
**What will it be like to work for Hilton?**
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands ( . Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
**Job:** _Guest Services, Operations, and Front Office_
**Title:** _Guest Services Supervisor ( Korean Speaking ) | Hilton Manila_
**Location:** _null_
**Requisition ID:** _HOT0BS50_
**EOE/AA/Disabled/Veterans**
This advertiser has chosen not to accept applicants from your region.
5
Customer Service
Antipolo, Rizal
Adonai's Recruitement Service
Posted today
Job Viewed
Job Description
**LET'S END YOUR JOB SEARCH TODAY! COME, APPLY WITH US!**
MASSIVE HIRING!
UP TO PHP 25,500 SALARY + INCENTIVES, BENEFITS AND OTHER PERKS!
QUALIFICATIONS:
- AT LEAST HIGH SCHOOL GRADUATE, 6 MONTHS BPO EXPERIENCE
- AT LEAST 2ND YEAR IN COLLEGE WITH OR WITHOUT EXPERIENCE
- FRESH GRADUATES ARE HIGHLY ENCOURAGED TO APPLY
- GOOD COMMUNICATION SKILLS BOTH ORAL AND WRITTEN
- COMPUTER LITERATE
- WILLING TO BE ASSIGNED AT PASIG CITY
- CAN START ASAP
**APPLY NOW AND GET YOUR JOB OFFER RIGHT AWAY!**
**Job Types**: Full-time, Permanent
**Salary**: Php18,000.00 - Php25,500.00 per month
**Benefits**:
- Company Christmas gift
- Company events
- Health insurance
- Opportunities for promotion
- Paid training
Schedule:
- 8 hour shift
Supplemental pay types:
- 13th month salary
- Bonus pay
- Overtime pay
- Performance bonus
Application Question(s):
- Are you willing to work onsite?
**Education**:
- Bachelor's (preferred)
**Language**:
- English (preferred)
MASSIVE HIRING!
UP TO PHP 25,500 SALARY + INCENTIVES, BENEFITS AND OTHER PERKS!
QUALIFICATIONS:
- AT LEAST HIGH SCHOOL GRADUATE, 6 MONTHS BPO EXPERIENCE
- AT LEAST 2ND YEAR IN COLLEGE WITH OR WITHOUT EXPERIENCE
- FRESH GRADUATES ARE HIGHLY ENCOURAGED TO APPLY
- GOOD COMMUNICATION SKILLS BOTH ORAL AND WRITTEN
- COMPUTER LITERATE
- WILLING TO BE ASSIGNED AT PASIG CITY
- CAN START ASAP
**APPLY NOW AND GET YOUR JOB OFFER RIGHT AWAY!**
**Job Types**: Full-time, Permanent
**Salary**: Php18,000.00 - Php25,500.00 per month
**Benefits**:
- Company Christmas gift
- Company events
- Health insurance
- Opportunities for promotion
- Paid training
Schedule:
- 8 hour shift
Supplemental pay types:
- 13th month salary
- Bonus pay
- Overtime pay
- Performance bonus
Application Question(s):
- Are you willing to work onsite?
**Education**:
- Bachelor's (preferred)
**Language**:
- English (preferred)
This advertiser has chosen not to accept applicants from your region.
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About the latest Marriott international Jobs in Philippines !
6
Customer Service
Pasig, Palawan
Adonai's Recruitement Service
Posted today
Job Viewed
Job Description
**WE ARE IN MASSIVE HIRING FOR CSR'S!**
UP TO 25K SALARY! UP TO 20K SIGN-ON BONUS!
QUALIFICATIONS:
- AT LEAST HIGH SCHOOL GRADUATE WITH AT LEAST 6 MONTHS BPO EXPERIENCE
- COLLEGE LEVEL/GRADUATE WITH OR WITHOUT EXPERIENCE
- GOOD COMMUNICATION SKILLS
- POSITIVE ATTITUDE TOWARD WORK
- CAN WORK ONSITE AT PASIG CITY
- CA START ASAP!
**APPLY NOW AND GET HIRED NOW THE SPOT!**
**Salary**: Php18,000.00 - Php25,000.00 per month
**Benefits**:
- Company Christmas gift
- Company events
- Health insurance
- Opportunities for promotion
- Paid training
Schedule:
- 8 hour shift
Supplemental pay types:
- 13th month salary
- Overtime pay
- Performance bonus
Ability to commute/relocate:
- Pasig City: Reliably commute or planning to relocate before starting work (required)
**Education**:
- Bachelor's (preferred)
**Experience**:
- Customer Service Representative: 1 year (preferred)
**Language**:
- English (preferred)
UP TO 25K SALARY! UP TO 20K SIGN-ON BONUS!
QUALIFICATIONS:
- AT LEAST HIGH SCHOOL GRADUATE WITH AT LEAST 6 MONTHS BPO EXPERIENCE
- COLLEGE LEVEL/GRADUATE WITH OR WITHOUT EXPERIENCE
- GOOD COMMUNICATION SKILLS
- POSITIVE ATTITUDE TOWARD WORK
- CAN WORK ONSITE AT PASIG CITY
- CA START ASAP!
**APPLY NOW AND GET HIRED NOW THE SPOT!**
**Salary**: Php18,000.00 - Php25,000.00 per month
**Benefits**:
- Company Christmas gift
- Company events
- Health insurance
- Opportunities for promotion
- Paid training
Schedule:
- 8 hour shift
Supplemental pay types:
- 13th month salary
- Overtime pay
- Performance bonus
Ability to commute/relocate:
- Pasig City: Reliably commute or planning to relocate before starting work (required)
**Education**:
- Bachelor's (preferred)
**Experience**:
- Customer Service Representative: 1 year (preferred)
**Language**:
- English (preferred)
This advertiser has chosen not to accept applicants from your region.
7
Customer Service Representative
Cebu, Cebu
Lexie Staffing & Business Consulting
Posted 5 days ago
Job Viewed
Job Description
In this role, you'll be responsible in listening to customers' questions/concerns and provide answers/responses, provide information about products & services, take orders, calculate charges, process billing/payments, review customer accounts and make changes, if necessary.
br>To qualify, you must be:
• At least Senior High School graduate < r>• At least 6 months BPO experience < r>• Average to good English speaker/communicator < r>• Able to start ASAP < r>
1-DAY VIRTUAL PROCESS! APPLY TODAY!
br>To qualify, you must be:
• At least Senior High School graduate < r>• At least 6 months BPO experience < r>• Average to good English speaker/communicator < r>• Able to start ASAP < r>
1-DAY VIRTUAL PROCESS! APPLY TODAY!
This advertiser has chosen not to accept applicants from your region.
8
Customer Service Representative
Wells Fargo
Posted today
Job Viewed
Job Description
**About this role:**
Wells Fargo is seeking a Customer Service Representative who will provide frontline voice customer service for Wells Fargo checking and savings account holders.
We believe in the power of working together because great ideas can come from anyone. Through collaboration, any employee can have an impact and make a difference for the entire company. Explore opportunities with us for a career in a supportive environment where you can learn and grow.
**In this role, you will:**
+ Support customers and seek ways to improve inquiries or issues from customers with empathy regarding financial products and services through a variety of channels such as phone, text, chat, video chat and other lines of communication in a fast-paced, high-volume environment
+ Perform routine tasks such as answering inquiries, resolving problems and providing a best-in-class customer experience while adhering to work guidelines, policies, and regulations and navigating multiple computer systems
+ Regularly receive direction from supervisor and escalate questions and issues to more senior employees
+ Interact with team on basic information, plus internal or external customers
**Required Qualifications:**
+ 6+ months of Customer Service, Financial Services or Contact Center experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
**Desired Qualifications:**
+ 6+ months of experience in banking and financial services or equivalent is preferred but not required.
+ Successful completion of at least two years of college education in any field of study, at either the undergraduate or graduate level.
**Job Expectations:**
+ Must be amenable to working in shifting schedules, including graveyard shifts, weekends, and holidays.
+ Must be open to split rest days or non-consecutive days off.
+ Must be amenable to onsite work; office is located in McKinley, Taguig City.
+ Must be willing to support a pure voice process and take inbound and/or outbound calls.
+ Must be able to attend full duration of required training period.
+ Ability to work additional hours as needed.
**Posting End Date:**
2 Dec 2025
**_*Job posting may come down early due to volume of applicants._**
**We Value Equal Opportunity**
Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.
Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements.
Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.
**Applicants with Disabilities**
To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo ( .
**Drug and Alcohol Policy**
Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy ( to learn more.
**Wells Fargo Recruitment and Hiring Requirements:**
a. Third-Party recordings are prohibited unless authorized by Wells Fargo.
b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.
**Req Number:** R-
Wells Fargo is seeking a Customer Service Representative who will provide frontline voice customer service for Wells Fargo checking and savings account holders.
We believe in the power of working together because great ideas can come from anyone. Through collaboration, any employee can have an impact and make a difference for the entire company. Explore opportunities with us for a career in a supportive environment where you can learn and grow.
**In this role, you will:**
+ Support customers and seek ways to improve inquiries or issues from customers with empathy regarding financial products and services through a variety of channels such as phone, text, chat, video chat and other lines of communication in a fast-paced, high-volume environment
+ Perform routine tasks such as answering inquiries, resolving problems and providing a best-in-class customer experience while adhering to work guidelines, policies, and regulations and navigating multiple computer systems
+ Regularly receive direction from supervisor and escalate questions and issues to more senior employees
+ Interact with team on basic information, plus internal or external customers
**Required Qualifications:**
+ 6+ months of Customer Service, Financial Services or Contact Center experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
**Desired Qualifications:**
+ 6+ months of experience in banking and financial services or equivalent is preferred but not required.
+ Successful completion of at least two years of college education in any field of study, at either the undergraduate or graduate level.
**Job Expectations:**
+ Must be amenable to working in shifting schedules, including graveyard shifts, weekends, and holidays.
+ Must be open to split rest days or non-consecutive days off.
+ Must be amenable to onsite work; office is located in McKinley, Taguig City.
+ Must be willing to support a pure voice process and take inbound and/or outbound calls.
+ Must be able to attend full duration of required training period.
+ Ability to work additional hours as needed.
**Posting End Date:**
2 Dec 2025
**_*Job posting may come down early due to volume of applicants._**
**We Value Equal Opportunity**
Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.
Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements.
Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.
**Applicants with Disabilities**
To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo ( .
**Drug and Alcohol Policy**
Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy ( to learn more.
**Wells Fargo Recruitment and Hiring Requirements:**
a. Third-Party recordings are prohibited unless authorized by Wells Fargo.
b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.
**Req Number:** R-
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