5,225 Front Desk Staff jobs in the Philippines

The GSA Supervisor is responsible for leading the Guest Service Associate (GSA) team by overseeing shift operations, scheduling staff, auditing performance, and ensuring a high standard of guest service across all shifts. This role requires a proactive, hands-on leader who can adapt to operational needs while upholding service excellence.

Primary Duties and Responsibilities

• Supervise and support the GSA team during all operational hours.
• Conduct audits to ensure compliance with operational procedures and service standards.
• Provide shift coverage in the absence of GSAs to avoid service gaps.
• Review shift reports and address any issues or concerns raised.
• Participate actively in training, coaching, and performance evaluations.
• Coordinate with other departments to resolve guest concerns and special requests.

Reports and Compliance

• Prepare Incident Reports (IR) for any non-compliance of the GSA team.

Job Types: Full-time, Permanent, Fresh graduate

Benefits:

• Company Christmas gift
• Company events
• Health insurance
• Life insurance
• Opportunities for promotion
• Paid training
• Promotion to permanent employee

Work Location: In person

Key Responsibilities:

• Greeting and Welcoming: Receptionists are the first point of contact for visitors, providing a warm and welcoming first impression.
• Answering Phones: They manage incoming calls, directing them to the appropriate individuals or departments.
• Administrative Support: Receptionists handle various administrative tasks, such as scheduling appointments, managing mail, and maintaining records.
• Information Provision: They answer questions and provide information to visitors and callers, ensuring they have the necessary details.
• Maintaining the Front Desk: Receptionists keep the front desk area tidy and organized, contributing to a positive and professional environment.

Qualifications:

• A College Level or College Graduate of any courses
• Has excellent interpersonal, communication & customer service skills
• Able to work under pressure with less supervision
• Able to do multi-tasking
• Must be a proficient in using MS Office

Job Type: Full-time

Pay: From Php695.00 per day

Work Location: In person

• Checking guests in and out.
• Receiving and managing reservations made online and telephonically.
• Verifying guests' payment methods during check-in.
• Assigning rooms to guests and informing them of any specials offered by the hotel.
• Organizing transport services for guests at their request.
• Providing guests with information about the hotel.
• Keeping abreast of attractions that may be of interest to guests.
• Serving as a host at conferences, and ensuring that all relevant preparations are made for the event.

Job Type: Full-time

Benefits:

• Flextime
• Paid training
• Pay raise

Experience:

• Front Desk Agent: 1 year (Preferred)

Language:

• English (Preferred)

Work Location: In person

About the role

Makati Foundry Inc. is seeking an experienced Office Front Desk Assistant to join our growing team. This full-time role will be based in our Muntinlupa City office, where you will play a key part in providing excellent customer service and administrative support to our operations.

What you'll be doing

1. Serving as the first point of contact for visitors, clients, and incoming calls, ensuring a positive and professional experience
2. Greeting and welcoming guests, signing them in, and directing them to the appropriate person or location
3. Answering and screening inbound phone calls, routing them to the right department or individual
4. Providing general administrative support, such as photocopying, filing, and data entry
5. Assisting with various office management tasks as needed

What we're looking for

1. At least 1year experience in administrative assistant role
2. Excellent customer service skills with a friendly and professional demeanour
3. Strong communication and interpersonal skills
4. Proficient in using standard office equipment and software (e.g. Microsoft Office)
5. Ability to multitask, prioritise, and work well under pressure
6. Keen attention to detail and a commitment to accuracy
7. Flexible and adaptable to changing priorities and demands

What we offer

At Makati Foundry Inc., we are committed to providing our employees with a supportive and enriching work environment. In addition to a competitive salary, you'll enjoy the following benefits:

1. Comprehensive medical insurance coverage
2. Generous paid time off, including holidays and sick leave
3. Opportunities for professional development and career advancement

Job Description:

• Answer incoming calls for information on dental procedures.
• Respond politely using proper telephone etiquette.
• Schedule appointments of patients
• Make follow up calls to patients to confirm them.
• Greet walk-in patients and provide them with information on dental procedures and practices.
• Handle necessary paperwork such as dental charts, referrals, appointment and treatment plan forms
• Collect payments from patients, fill-in cancellations and no show
• Provide dentists with assistance by preparing examination rooms
• Properly store all patient records.
• Maintain confidentiality of information.
• Prepare billing statements properly.
• Receive, sort, organize and distribute incoming mail.
• Recalls former patients for possible follow up procedures
• Handle petty cash and light bookkeeping activities.
• Perform other tasks as may be assigned.

Skills and Qualifications:

• College graduate of Tourism/Hotel and Restaurant Management and other related courses.
• Effective communication skills, the ability to maintain good rapport with patients and dentists and staff.
• Computer literacy as FDOs perform data entry work on an almost daily basis.

Job Type: Full-time

Benefits:

• Additional leave
• Company events
• Employee discount
• Opportunities for promotion

Ability to commute/relocate:

• Iloilo City: Reliably commute or planning to relocate before starting work (Preferred)

Experience:

• Front Desk Agent: 1 year (Preferred)

Language:

• English (Preferred)

Work Location: In person

We're Hiring: Front Desk Officer at Rizmy Hotel

Rizmy Hotel is looking for a
Front Desk Officer
to join our growing team If you have a passion for hospitality and excellent customer service, this might be the perfect opportunity for you.

Qualifications:

At least
1 year of experience
in front desk operations or any related customer service role

Proficient in using
emails, Outlook, and Excel

Strong communication and interpersonal skills

Professional, courteous, and guest-oriented

Location: Rizmy Hotel, Cabuyao, Laguna

If you're ready to be part of a dynamic and service-driven team,
apply now

Send your CV and cover letter to

Join us at Rizmy Hotel, where warm hospitality meets professional growth.

RESPONSIBILITIES OF THE FRONT DESK OFFICER

Operations

• Attend to customers' needs and inquiries

• Inform customers about on-going promos, warranties, and benefits

• Assist in creation of Job Orders

Inventory

• Assist the shop supervisor in terms of office sales and proper inventory

• Maintain availability of stocks

• Prepare month-end reports

Sales & Billing

• Prepare technicians daily sales objective

• Create sales invoices

• Record daily sales report

• Coordinate with retail customers with their product requests

• Prepare customers' billing

• Assist in marketing campaigns of the shop

About the role

Join our dynamic team at Care Center' as a full-time Front Desk Associate This role is essential in providing a warm and welcoming experience for our patients. Based in Cubao, Quezon City, Metro Manila, you will be the first point of contact, ensuring excellent customer service and efficient administrative support.

What you'll be doing

• Greet and welcome patients, clients, and visitors to the clinic in a friendly and professional manner
• Manage incoming phone calls, directing enquiries to the appropriate departments or staff members
• Schedule and coordinate patient appointments, ensuring efficient management of the clinic's schedule
• Handle patient registration and admission processes, including collecting and updating patient information
• Maintain a neat and organised reception area, ensuring all necessary stationery and supplies are readily available
• Provide general administrative support to the clinic, such as filing, photocopying, and data entry
• Ensure strict confidentiality of all patient information and clinic operations

What we're looking for

• Minimum of 1 year of experience in a customer service or receptionist role, preferably within the healthcare industry
• Strong interpersonal and communication skills, with the ability to engage with patients, clients, and colleagues in a warm and professional manner
• Excellent organisational and time management skills, with the ability to multi-task and prioritise effectively
• Proficient in using common office software, such as Microsoft Office applications
• Attention to detail and a commitment to maintaining strict confidentiality of patient information
• Flexible and adaptable, with the ability to work well in a fast-paced, dynamic environment

What we offer

At Care Center Clinic', we are committed to providing our employees with a supportive and rewarding work environment. We offer competitive remuneration, opportunities for professional development, and a range of benefits to support your work-life balance. Additionally, we foster a collaborative and inclusive culture, where your contributions will be valued and your wellbeing is our priority.

About us

Care Center Clinic' is a leading healthcare provider dedicated to delivering exceptional patient care. With a strong focus on innovation and patient-centred approach, we strive to create a welcoming and efficient environment for both our patients and our employees. As part of our team, you will have the opportunity to make a meaningful impact and contribute to the growth and success of our clinic.

Apply now to join our team

REQUIREMENTS:

• Exceptional interpersonal skills
• Professional appearance
• Ability to handle multiple tasks
• Basic computer proficiency