359 General Manager jobs in the Philippines

Job Overview:

We're looking for a hands-on, people-oriented leader to oversee the day-to-day operations of our Castaway basecamps and ensure a smooth, high-quality experience for both guests and our expedition team. Plays a key role in managing campsite readiness, supporting tour guides, and upholding our signature "Castaway" atmosphere and energy.

Key Responsibilities:

Basecamp Operations

• Ensure all basecamps are consistently clean, well-stocked, and ready for guest arrival.

• Coordinate with the caretakers regarding inventories.

• Monitor the condition of camp equipment and oversee timely repairs or replacements.

Tour Guide Coordination

• Supervise and support the team of tour guides and ensure all safety protocols are followed during tours.

• Provide real-time support and decision-making during expedition days.

Staff Management & Development

• Support the hiring, onboarding, and ongoing training of basecamp crew and guides.

• Ensure adherence to schedules and task assignments of tour operators.

Guest Experience

• Respond to guest needs or concerns during the expedition to ensure high satisfaction.

• Monitor and enforce health, safety, and cleanliness standards across all areas.

• Support emergency preparedness and coordinate immediate responses when needed.

Inventory & Supplies

• Track inventory levels of food, drinks, gear, and other essentials across basecamps.

• Coordinate with purchasers and team to ensure timely restocking.

• Maintain accurate records of usage and report shortages promptly.

Reporting & Communication

• Submit regular updates to the Operations Manager on camp conditions, staff performance, and guest feedback.

• Assist in implementing improvements based on guest and team input.

Requirements:

• Previous experience in a supervisory or team lead role, ideally in hospitality, tourism, or expedition-style operations.

• Strong leadership and people management skills.

• Excellent organizational and communication abilities.

• Ability to work in dynamic, remote settings and adapt to changing conditions.

• Basic understanding of inventory and logistics.

• First aid training or willingness to be certified is a plus.

• Comfortable working flexible hours, including weekends and holidays.

Skills:

• Leadership & Team Coordination

• Problem Solving & Conflict Resolution

• Guest Relations & Customer Service

• Time & Task Management

• Safety & Emergency Response

• Inventory & Basic Budget Handling

Work Environment:

• Outdoor, remote basecamp settings in tropical conditions.

• Fast-paced, team-oriented atmosphere focused on guest satisfaction and smooth operations.

• Close collaboration with expedition crew, management, and local suppliers.

This role is ideal for someone who thrives in nature, enjoys hands-on leadership, and is excited to help deliver unforgettable experiences in a truly unique environment.

Job Type: Full-time

Pay: Php40, Php50,000.00 per month

Benefits:

• Company events
• Employee discount
• Flextime
• Opportunities for promotion
• Staff meals provided

Experience:

• Managerial: 3 years (Required)

Willingness to travel:

• 75% (Required)

Work Location: In person

GA HR Consultancy, the accredited headhunter and executive search partner of a premier Philippine retail chain, is proud to present an exciting leadership opportunity.

Our client is a trusted nationwide brand with over 100 stores and nearly two decades of industry leadership in automotive, residential, and commercial cooling solutions. Known for delivering high-quality products from leading global and local brands, the company empowers technicians, supports businesses, and helps Filipino families enjoy comfort and reliability in their daily lives.

We are seeking an experienced and visionary General Manager to lead operations, drive growth, and strengthen the company's market leadership nationwide. This role calls for a strategic and hands-on leader who can oversee business operations, inspire high-performing teams, and deliver exceptional results in a competitive retail environment.

• Provide overall leadership, strategic direction, and operational oversight for nationwide retail operations.
• Drive revenue growth, profitability, and expansion by implementing effective business strategies.
• Ensure operational excellence across store operations, supply chain, and distribution.
• Strengthen organizational performance through people leadership, customer service, and innovation.
• Partner with senior executives and stakeholders to align growth strategies with company goals.
• Oversee compliance with company standards, regulatory requirements, and industry best practices.
• Build and sustain a culture of innovation, accountability, and customer-first values.

• Bachelor's degree in Business Administration, Management, or related field (MBA preferred).
• At least 10–15 years of progressive leadership experience in retail, distribution, or related industries.
• Proven track record in general management, operations, and P&L responsibility.
• Strong leadership, strategic thinking, and decision-making skills.
• Excellent communication, negotiation, and stakeholder management abilities.
• Ability to thrive in a fast-paced, growth-oriented retail environment.

• Lead a well-established national brand with a strong market presence.
• Shape the future of a company that values innovation, accessibility, and customer care.
• Influence business growth strategies with direct impact on nationwide operations.
• Join a company whose mission goes beyond products — creating opportunities, supporting livelihoods, and serving communities.

General Manager is responsible for the overall strategic leadership, operational excellence, financial performance, and guest satisfaction of the hotel. The role ensures that the hotel operates in alignment with international hospitality standards, company policies, and local regulations while delivering a 4-star guest experience.

Key Responsibilities:

Strategic Leadership

Formulate and implement business strategies, annual budgets, and performance targets. Ensure alignment of hotel operations with the company's mission, vision, and values. Identify market opportunities and drive competitive positioning in the local hospitality industry. Oversee expansion, modernization, and innovation projects to enhance service quality.

Operational Management

Supervise day-to-day hotel operations, ensuring seamless coordination across all departments (Front Office, Housekeeping, Food & Beverage, Sales & Marketing, Engineering, Finance, and HR). Establish and enforce service standards consistent with a 4-star property. Monitor guest feedback through surveys, reviews, and direct communication; take corrective action where necessary. Ensure strict compliance with health, safety, sanitation, and security regulations.

Financial Management

Prepare, manage, and monitor annual operating budgets and capital expenditure. Drive revenue generation through room sales, food & beverage, banquets, and ancillary services. Implement cost-control measures to achieve profitability targets. Oversee financial reporting, audits, and ensure compliance with statutory requirements.

Sales, Marketing & Guest Relations

Develop and execute marketing strategies to increase occupancy, market share, and revenue. Foster partnerships with local businesses, tourism boards, and travel agencies. Represent the hotel in community, corporate, and industry events to enhance brand visibility. Ensure VIP and high-profile guests receive exceptional service.

Human Resource & People Management

Lead, mentor, and motivate department heads and staff to achieve performance excellence. Oversee recruitment, training, and development to build a high-performing hospitality team. Foster a culture of professionalism, accountability, and continuous improvement. Implement fair performance appraisals and recognition programs.

Compliance & Risk Management

Ensure compliance with government regulations, labor laws, and hotel licensing requirements. Implement risk management measures including crisis management and emergency preparedness. Uphold company policies on ethical standards, confidentiality, and data protection.

Qualifications:

Bachelor's Degree in Hotel & Restaurant Management, Business Administration, or related field (Master's Degree preferred).

Minimum of 8–10 years' progressive experience in hotel management, with at least 3 years in a General Manager or senior leadership role in a 4-star or higher property.

Strong financial acumen, leadership, and decision-making skills.

Proven track record in achieving revenue targets, guest satisfaction, and operational efficiency.

Excellent communication, negotiation, and interpersonal skills.

Knowledge of hotel property management systems (PMS), revenue management, and digital marketing.

Core Competencies:

Strategic Thinking & Business Acumen

Leadership & People Development

Guest-Oriented Service Excellence

Financial & Analytical Skills

Problem-Solving & Decision-Making

Adaptability & Resilience

Innovation & Continuous Improvement

Working Conditions

Based at the hotel in Tacloban City.

Requires flexibility in working hours, including evenings, weekends, and holidays as needed.

Expected to represent the hotel in official functions and industry engagements.

Job Types: Full-time, Permanent

Pay: Php50, Php80,000.00 per month

Benefits:

• Company Christmas gift
• Company events
• On-site parking
• Paid training
• Staff meals provided

Education:

• Bachelor's (Preferred)

Experience:

• general manager: 3 years (Preferred)

Location:

• Tacloban (Preferred)

Willingness to travel:

• 100% (Preferred)

Work Location: In person

Reports to: President / Chief Executive Officer

The General Manager (GM) is responsible for overseeing the overall operations, business development, and strategic direction of the manpower service provider company. The GM ensures operational efficiency, compliance with labor regulations, client satisfaction, and profitability. This role requires strong leadership, organizational management, and industry expertise.

Qualifications

• Preferably a Licensed Engineer (Mechanical, Electrical, Civil, or Industrial Engineering).
• With at least 7–10 years of experience in operations management, preferably in manpower services, facilities management, or related industries.
• Strong background in business development, client relations, and contract management.
• Excellent knowledge of DOLE rules and regulations, particularly DO174 (Labor-Only Contracting).
• Demonstrated leadership skills with the ability to manage cross-functional teams.
• Strong decision-making, problem-solving, and organizational skills.
• Excellent communication and negotiation abilities.

Job Types: Full-time, Permanent

Pay: Php75, Php100,000.00 per month

Benefits:

• Additional leave
• Company car
• Company Christmas gift
• Company events
• Employee discount
• Flexible schedule
• Flextime
• Free parking
• Health insurance
• Life insurance
• On-site parking
• Opportunities for promotion
• Paid toll fees
• Paid training
• Pay raise

Education:

• Bachelor's (Required)

Experience:

• General Management: 7 years (Required)
• Manpower Service industry: 7 years (Required)

Work Location: In person

Reports to:
Director of Operations

Location:
Manila/Cebu with frequent travel to hotel sites

Type:
Full-Time

Job Summary:

We are seeking a dynamic and results-driven
Group Hotel Operations Manager
to oversee the daily operations of a chain of approximately three hotels. The ideal candidate must have demonstrated experience in multi-property hotel management, a strong ability to lead and motivate on-site teams, and the flexibility to travel regularly. This role is hands-on, fast-paced, and directly reports to the Director, offering a unique opportunity to drive operational excellence and contribute to strategic growth initiatives.

Key Responsibilities:

• Oversee day-to-day operations of approximately three hotel properties, ensuring high standards in service, guest satisfaction, and profitability
• Collaborate closely with each hotel's General Manager to ensure consistency in operations, staffing, compliance, and brand standards
• Analyze performance metrics, identify opportunities for improvement, and implement operational efficiencies
• Conduct regular site visits to monitor hotel performance, provide support, and ensure company policies and standards are being upheld
• Lead and mentor hotel teams to drive high performance, employee engagement, and a service-oriented culture
• Liaise with the Director regularly to report on KPIs, operational challenges, and new business opportunities
• Support and oversee execution of group-wide initiatives including promotional campaigns, staff training programs, and system upgrades
• Ensure health, safety, and regulatory compliance across all properties

Requirements:

• Proven experience in multi-property hotel management (3+ hotels simultaneously)
• Strong leadership and decision-making skills in fast-paced environments
• Must be highly proactive, organized, and results-oriented
• Ability and willingness to travel frequently across hotel locations
• Excellent communication and interpersonal skills
• Strong financial and operational acumen
• Bachelor's degree in Hospitality Management or related field preferred

1. Leadership and Management
   
   ● Lead and supervise all department heads (Sales, Service, Inventory, Admin, etc.).
   
   ● Set performance goals and ensure teams are aligned with company objectives.
   
   ● Foster a culture of discipline, accountability, and customer service excellence.
2. Business Operations
   
   ● Oversee day-to-day dealership operations to ensure smooth workflow.
   
   ● Implement policies, procedures, and best practices across all departments.
   
   ● Monitor operational efficiency and recommend improvements.
   
   ● Ensure compliance with company policies, government regulations, and industry standards.
3. Sales and Marketing
   
   ● Drive revenue growth by overseeing sales strategies and promotions.
   
   ● Monitor sales performance, customer acquisition, and retention.
   
   ● Collaborate with the marketing team to implement effective campaigns.
   
   ● Maintain strong relationships with key clients, suppliers, and business partners.
4. Financial Management
   
   ● Prepare and monitor budgets, forecasts, and financial reports.
   
   ● Ensure profitability targets are met and costs are managed effectively.
   
   ● Review sales performance, service revenue, and inventory turnover.
   
   ● Approve major expenses, purchases, and investments.
5. Customer Satisfaction
   
   ● Ensure high-quality customer service across all areas of the dealership.
   
   ● Handle escalated customer complaints and resolve issues promptly.
   
   ● Continuously improve processes to enhance the customer experience.
   
   F. Tanedo St., San Nicolas Tarlac City 2300 |
6. Staff Development
   
   ● Recruit, train, and develop staff to build a strong and competent workforce.
   
   ● Conduct performance evaluations and provide coaching/mentoring to managers and staff.
   
   ● Promote teamwork and maintain high employee morale.
7. Reporting and Accountability
   
   ● Submit regular operational and financial reports to top management/owners.
   
   ● Ensure transparency in reporting and decision-making.
   
   ● Monitor key performance indicators (KPIs) to evaluate branch success.
8. Other Duties
   
   ● Represent the dealership in external business functions, partnerships, and negotiations.
   
   ● Perform other related tasks as assigned by ownership or executive management.

Job Types: Full-time, Permanent

Pay: Php25, Php30,000.00 per month

Benefits:

• Company car
• Company events
• Opportunities for promotion
• Paid training
• Pay raise
• Promotion to permanent employee

Work Location: In person

Location Country
Philippines

Work Location
Manila

Who are V?
As a global leader in ship management and marine services, we add value to a vessel's operations. Operating around the clock and around the world, V. gives every client the quality and efficiency they need in every sector. Covering crew management and recruitment, quality ship management and technical services, together with supporting management and commercial services, V. has an unrivalled industry knowledge with performance assured. Our values, We Care, We Collaborate, We Challenge, We are Consistent, We Commit and Deliver, are at the heart of everything we do and they support our strategy of Investing in Talent. We are always interested in making contact with talented individuals - people who will demonstrate our values and deliver great service, for internal and external stakeholders.

Overall Purpose of The Job
This role is the local representative of the entity to V.Group and local government institutions.

Also, as an Operational responsibility, this role is accountable for compliant and timely crew relief as well as proactive planning of ratings for multiple mobilization teams.

The incumbent leads and manages Crew Mobilization Managers and is responsible for flawless delivery of crew mobilization responsibilities such as timely travel arrangements for approved crew, digitally capturing required documents for approved crew, point of escalation for CMPs in assigned fleet and crew cells, crew and family welfare coordination, and helping enhance usage and development of ShipSure.

Key Responsibilities And Tasks

• Ensures office manpower resources are in line with productivity ratios and will support the V.Group business in the location.
• Maintains office compliance with the Company and statutory requirements.
• Implements and maintains effective and transparent salary structure per role category in line with Group policies and local labour market.
• Acts as a local crewing Subject Matter Expert for the area (country or other geographical location)
• Represents the local entity as official representative of the company to government institutions (ex. POEA), as relevant
• Ensures compliant and timely crew relief.
• Ensure proactive planning of ratings.
• Ensures local training delivery of crew according to matrix.
• Ensures all required documents are digitally captured in ShipSure on time
• Proactively identifies crew retention risks and issues, and works with appropriate stakeholders to mitigate the risks and address issues
• Drives the diligent usage of ShipSure as "system of record" for all mobilization activities
• May be the point of escalation for CMPs on ensuring that flawless service is consistently delivered to customers, particularly mobilization matters.
• Reviews and monitors usage of ShipSure, and works with IT and other stakeholders to continuously improve usage and further development of ShipSure.
• Provides management support and guidance to Crew Mobilization Managers and Coordinator.

What can I expect in return?
V. Group can offer you a market leading salary and benefits package, in addition to significant opportunities for career growth and personal development. This a great opportunity to join a true leader in the maritime sector - a company that has exciting plans for future growth.

Essential

• Over 5 years Maritime or Shipping industry experience knowledge as supplier, manager or owner.
• Strong understanding of crew operations, including government requirements for location.
• Shows strong sense of urgency to meet customer requirements
• Strong collaboration and influencing skills with the ability to make change happen
• An effective and positive communicator and team player / leader
• Being able to plan tasks and follow tight timelines when required
• Able and willing to follow the agreed process.

Desirable
Applications Close Date
12 Oct 2025

Job Description:

• Managing the overall operations of the security team. Drafting security policies and protocols and ensuring they are implemented.
• In charge Recruiting, training, and managing security personnel and staff.
• Hires and onboards new security guards. Sets the security guard staffing schedule. Creates all security policies and procedures.
• Regularly review client feedback and implement improvements.
• Ensure compliance with relevant laws, industry regulations, and internal policies.
• Oversee licensing, certifications, and background verification processes for security personnel.
• Prepare and manage operational budgets, cost controls, and financial reporting.

Qualifications:

• Graduate of any course
• With experience in Security Agency
• Excellent knowledge of security protocols, operations, and legal requirements.
• Strong leadership, safety expertise, and interpersonal skills to effectively supervise staff, manage emergency situations and collaborate with others to implement security measures.

• Degree in business management or a masters in business administration.
• Good knowledge of different business functions.
• Proven success in managerial role
• Strong decision-making ability
• Excellent communication, collaboration and delegation skills
• Proven ability to develop and achieve financial plans
• Ability to motivate and lead employees and hold them accountable
• Strong working knowledge of operational procedure
• Highly organized.
• Strong work ethic.
• Good interpersonal skills.
• Overseeing daily business operations, assign weekly performance goals and ensure their completion.
• Train high -performing employees to achieve objectives for sales,profitability and market share
• Delegate responsibilities to the best-qualified employees and enforce all policies, procedures,standards,specifications, guidelines.
• Maintain timeline to ensure tasks are accomplished effectively
• Resolves internal staff conflicts efficiently and to the mutual benefit of all involved