59 Leadership jobs in the Philippines
Leadership
Posted 26 days ago
Job Viewed
Job Description
**A little about ADP:** We are a comprehensive global provider of cloud-based human capital management (HCM) solutions that unite HR, payroll, talent, time, tax and benefits administration and a leader in business outsourcing services, analytics, and compliance expertise. We believe our people make all the difference in cultivating a down-to-earth culture that embraces our core values, welcomes ideas, encourages innovation, and values belonging. We've received recognition for our work by many esteemed organizations, learn more at ADP Awards and Recognition ( .
**Diversity, Equity, Inclusion & Equal Employment Opportunity at ADP:** ADP is committed to an inclusive, diverse and equitable workplace, and is further committed to providing equal employment opportunities regardless of any protected characteristic including: race, color, genetic information, creed, national origin, religion, sex, affectional or sexual orientation, gender identity or expression, lawful alien status, ancestry, age, marital status, protected veteran status or disability. Hiring decisions are based upon ADP's operating needs, and applicant merit including, but not limited to, qualifications, experience, ability, availability, cooperation, and job performance.
**Ethics at ADP:** ADP has a long, proud history of conducting business with the highest ethical standards and full compliance with all applicable laws. We also expect our people to uphold our values with the highest level of integrity and behave in a manner that fosters an honest and respectful workplace. Click to learn more about ADP's culture and our full set of values.
Leadership Development Manager (Hybrid)
Posted 14 days ago
Job Viewed
Job Description
br>Role Requirements:
> Bachelor's Degree
> 2+ years in the same/relevant role in a BPO/contact center environment
> Must have experience in training Managers and up
> Track record of planning and executing learning initiatives for leaders in global environments.
> Experience in implementing leadership development activities, including training programs, events,
and coaching.
> Proficient in MS Suite: Excel, Word, and PPT, and knowledge of eLearning authoring tools is a plus
> Excellent verbal, written, and presentation skills
Leadership Development Manager - Taguig
Posted today
Job Viewed
Job Description
Qualifications:
Must have experience in training managers and people with higher ranks
Demonstrated track record of aligning learning approach and programs to organizational strategy and determining measurable business impact.
Proven track record of planning and executing learning initiatives for leaders in global environments.
Demonstrated ability to build constructive, collaborative business relationships across organizational functions and levels.
Experience with multiple learning modalities.
Highly organized with the ability to prioritize in a rapidly changing environment.
Superior verbal, written, and presentation skills.
Proficient in Microsoft Suite of products with special emphasis on Excel, Word, and PowerPoint (knowledge of eLearning authoring tools a plus).
Strong analytical, problem-solving, and project management skills.
Bachelor's degree or equivalent education/experience required.
Two or more years in the same or a relevant role in a contact center environment.
Amenable to work in BGC, Taguig City
Duties and Responsibilities:
Design frameworks that represent the skills and leadership capabilities needed for the organization.
Develop, create, and facilitate leadership enablement and professional development programs for emerging and established leaders.
Manage the establishment of goals, planning, development, coordination, implementation, and evaluation of content that expects and directs exemplary performance and drives results.
Collaborate with internal and external subject matter experts and vendors to assess, recommend, create, and implement leadership development processes, tools, resources, solutions, and interventions.
Plan and implement leadership development activities, including training programs, events, and coaching.
Provide strong partnership to HR, Contact Center, and Support groups in the development and implementation of strategies that improve the quality and diversity of the leadership pipeline.
Design, develop, and facilitate HR training programs for management and employees.
Consult with management on performance, organizational, and leadership matters.
Conduct needs assessments to determine measures required to enhance employee and company performance.
Identify and maintain a network of resources and keep up with trends and leading practices across industries related to the human capital management, talent management, and leadership development.
Job Description:
We are looking for someone who can help shape and sustain our vision on leadership.
Fostering a Supportive Environment:
Creating Psychological Safety: Leaders who cultivate an environment where team members feel comfortable taking risks, voicing concerns, and making mistakes without fear of judgment or reprisal.
Building Trust and Respect: Strong leaders who earn the trust of their team by being reliable, transparent, and demonstrating consistent fairness. They treat everyone with respect and value diverse perspectives.
Promoting Work-Life Balance: Recognizing the importance of employee well-being, good leaders who encourage healthy boundaries and support work-life integration.
Empowering Team Members:
Delegating Effectively: Leaders who delegate tasks appropriately, empowering team members to take ownership and develop their skills.
Providing Autonomy: They grant team members the freedom to make decisions and solve problems independently within their areas of expertise.
Mentoring and Coaching: Leaders who invest in the growth of their team members by providing guidance, feedback, and opportunities for development. This includes mentoring, coaching, and sponsoring their advancement within the organization.
Driving Team Success: Setting Clear Goals and Expectations: Leaders who clearly communicate team goals, individual responsibilities, and performance expectations.
Removing Obstacles: They identify and address roadblocks that hinder team progress, such as resource constraints, communication issues, or conflicting priorities.
Celebrating Successes: Leaders who recognize and celebrate team accomplishments, both big and small, to boost morale and reinforce positive behavior.
Fostering Collaboration and Innovation: Encouraging Open Communication: Leaders who create channels for open and honest communication within the team, fostering a culture of dialogue and feedback.
Promoting Teamwork and Collaboration: They encourage team members to work together effectively, share knowledge, and support each other.
Fostering Creativity and Innovation: Leaders who create a space where new ideas are welcomed, experimentation is encouraged, and innovative solutions are explored.
Leadership Development Manager - Taguig
Posted today
Job Viewed
Job Description
Qualifications:
Must have experience in training managers and people with higher ranks
Demonstrated track record of aligning learning approach and programs to organizational strategy and determining measurable business impact.
Proven track record of planning and executing learning initiatives for leaders in global environments.
Demonstrated ability to build constructive, collaborative business relationships across organizational functions and levels.
Experience with multiple learning modalities.
Highly organized with the ability to prioritize in a rapidly changing environment.
Superior verbal, written, and presentation skills.
Proficient in Microsoft Suite of products with special emphasis on Excel, Word, and PowerPoint (knowledge of eLearning authoring tools a plus).
Strong analytical, problem-solving, and project management skills.
Bachelor's degree or equivalent education/experience required.
Two or more years in the same or a relevant role in a contact center environment.
Amenable to work in BGC, Taguig City
Duties and Responsibilities:
Design frameworks that represent the skills and leadership capabilities needed for the organization.
Develop, create, and facilitate leadership enablement and professional development programs for emerging and established leaders.
Manage the establishment of goals, planning, development, coordination, implementation, and evaluation of content that expects and directs exemplary performance and drives results.
Collaborate with internal and external subject matter experts and vendors to assess, recommend, create, and implement leadership development processes, tools, resources, solutions, and interventions.
Plan and implement leadership development activities, including training programs, events, and coaching.
Provide strong partnership to HR, Contact Center, and Support groups in the development and implementation of strategies that improve the quality and diversity of the leadership pipeline.
Design, develop, and facilitate HR training programs for management and employees.
Consult with management on performance, organizational, and leadership matters.
Conduct needs assessments to determine measures required to enhance employee and company performance.
Identify and maintain a network of resources and keep up with trends and leading practices across industries related to the human capital management, talent management, and leadership development.
Job Description:
We are looking for someone who can help shape and sustain our vision on leadership.
Fostering a Supportive Environment:
Creating Psychological Safety: Leaders who cultivate an environment where team members feel comfortable taking risks, voicing concerns, and making mistakes without fear of judgment or reprisal.
Building Trust and Respect: Strong leaders who earn the trust of their team by being reliable, transparent, and demonstrating consistent fairness. They treat everyone with respect and value diverse perspectives.
Promoting Work-Life Balance: Recognizing the importance of employee well-being, good leaders who encourage healthy boundaries and support work-life integration.
Empowering Team Members:
Delegating Effectively: Leaders who delegate tasks appropriately, empowering team members to take ownership and develop their skills.
Providing Autonomy: They grant team members the freedom to make decisions and solve problems independently within their areas of expertise.
Mentoring and Coaching: Leaders who invest in the growth of their team members by providing guidance, feedback, and opportunities for development. This includes mentoring, coaching, and sponsoring their advancement within the organization.
Driving Team Success: Setting Clear Goals and Expectations: Leaders who clearly communicate team goals, individual responsibilities, and performance expectations.
Removing Obstacles: They identify and address roadblocks that hinder team progress, such as resource constraints, communication issues, or conflicting priorities.
Celebrating Successes: Leaders who recognize and celebrate team accomplishments, both big and small, to boost morale and reinforce positive behavior.
Fostering Collaboration and Innovation: Encouraging Open Communication: Leaders who create channels for open and honest communication within the team, fostering a culture of dialogue and feedback.
Promoting Teamwork and Collaboration: They encourage team members to work together effectively, share knowledge, and support each other.
Fostering Creativity and Innovation: Leaders who create a space where new ideas are welcomed, experimentation is encouraged, and innovative solutions are explored.
Talent Connect TIKTOK - Leadership Vis-Min 2025

Posted 27 days ago
Job Viewed
Job Description
Talent Connect TIKTOK - Leadership Vis-Min 2025
Job Description
The Customer Support Associate I position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.
**Essential Functions/Core Responsibilities**
- Ensure service delivered to our customers meets contractual Key Performance Indicator ('KPIs')
- Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer
- Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer
- Greet customers in a courteous, friendly, and professional manner using agreed upon procedures
- Maintain basic knowledge of client products and/or services
- Prepare complete and accurate work including appropriately notating accounts as required
- Participate in activities designed to improve customer satisfaction and business performance
- Offer additional products and/or services
- Track, document and retrieve information in call tracking database
- Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff
**Candidate Profile**
- High school diploma with three to six months of relevant experience preferred
- Courteous with strong customer service orientation
- Strong computer navigation skills and PC Knowledge
- Ability to effectively communicate, both written and verbally
- Dependable with strong attention to detail
- Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly
- Tolerance for repetitive work in a fast-paced, high production work environment
- Ability to work as a team member, as well as independently
- Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner
- Ability to rotate shifts, as needed
- Based on location and/or program, additional experience/skills may be required
- Job requirements may vary by country and will not contravene any local laws
**Career Framework Role**
Has program required basic skill set to perform routine tasks within simple processes but lacking program/product specific knowledge. Works with close supervision and clearly defined procedures. Starting to demonstrate familiarity with client terminology, operating standards and procedures. Starter without sustained metric performance levels.
**Disclaimer**
The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.
**#LI-DNI**
Location:
PHL Quezon City - Tera Tower 1st Floor
Language Requirements:
Time Type:
Full time
**If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the Job Applicant Privacy Notice for California Residents (
Talent Connect TIKTOK - Leadership Manila-NCR 2025

Posted 27 days ago
Job Viewed
Job Description
Talent Connect TIKTOK - Leadership Manila-NCR 2025
Job Description
The Customer Support Associate I position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.
**Essential Functions/Core Responsibilities**
- Ensure service delivered to our customers meets contractual Key Performance Indicator ('KPIs')
- Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer
- Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer
- Greet customers in a courteous, friendly, and professional manner using agreed upon procedures
- Maintain basic knowledge of client products and/or services
- Prepare complete and accurate work including appropriately notating accounts as required
- Participate in activities designed to improve customer satisfaction and business performance
- Offer additional products and/or services
- Track, document and retrieve information in call tracking database
- Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff
**Candidate Profile**
- High school diploma with three to six months of relevant experience preferred
- Courteous with strong customer service orientation
- Strong computer navigation skills and PC Knowledge
- Ability to effectively communicate, both written and verbally
- Dependable with strong attention to detail
- Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly
- Tolerance for repetitive work in a fast-paced, high production work environment
- Ability to work as a team member, as well as independently
- Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner
- Ability to rotate shifts, as needed
- Based on location and/or program, additional experience/skills may be required
*Job requirements may vary by country and will not contravene any local laws
**Career Framework Role**
Has program required basic skill set to perform routine tasks within simple processes but lacking program/product specific knowledge. Works with close supervision and clearly defined procedures. Starting to demonstrate familiarity with client terminology, operating standards and procedures. Starter without sustained metric performance levels.
**Disclaimer**
The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.
**#LI-DNI**
Location:
PHL Cebu City - The Link
Language Requirements:
Time Type:
Full time
**If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the Job Applicant Privacy Notice for California Residents (
Talent Connect TIKTOK - Leadership Manila-NCR 2025

Posted 27 days ago
Job Viewed
Job Description
Talent Connect TIKTOK - Leadership Manila-NCR 2025
Job Description
The Customer Support Associate I position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.
**Essential Functions/Core Responsibilities**
- Ensure service delivered to our customers meets contractual Key Performance Indicator ('KPIs')
- Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer
- Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer
- Greet customers in a courteous, friendly, and professional manner using agreed upon procedures
- Maintain basic knowledge of client products and/or services
- Prepare complete and accurate work including appropriately notating accounts as required
- Participate in activities designed to improve customer satisfaction and business performance
- Offer additional products and/or services
- Track, document and retrieve information in call tracking database
- Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff
**Candidate Profile**
- High school diploma with three to six months of relevant experience preferred
- Courteous with strong customer service orientation
- Strong computer navigation skills and PC Knowledge
- Ability to effectively communicate, both written and verbally
- Dependable with strong attention to detail
- Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly
- Tolerance for repetitive work in a fast-paced, high production work environment
- Ability to work as a team member, as well as independently
- Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner
- Ability to rotate shifts, as needed
- Based on location and/or program, additional experience/skills may be required
*Job requirements may vary by country and will not contravene any local laws
**Career Framework Role**
Has program required basic skill set to perform routine tasks within simple processes but lacking program/product specific knowledge. Works with close supervision and clearly defined procedures. Starting to demonstrate familiarity with client terminology, operating standards and procedures. Starter without sustained metric performance levels.
**Disclaimer**
The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.
**#LI-DNI**
Location:
PHL Cebu City - The Link
Language Requirements:
Time Type:
Full time
**If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the Job Applicant Privacy Notice for California Residents (
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About the latest Leadership Jobs in Philippines !
Senior Corporate Recruiters (Support & Leadership) - Remote, Day Shift
Posted today
Job Viewed
Job Description
What's in it for you:
- Work remotely
- Automated job posting to multiple sourcing portals through our ATS
- 5% to 10% commission on top of your monthly salary
- Opportunity to work with the top firms in the Philippines
The focus is primarily on end-to-end recruitment. This includes:
- Acting as the main recruiter for the clients assigned to you
- Driving endorsements from the other team members
- Sourcing of candidates through various channels while maintaining keeping the cost per hire efficient
- Ensuring that candidates are logged in the ATS and status are updated
- Conducting interviews using various reliable recruitment tools/methods to filter candidates
- Administer exams assessing a candidates communication skills, technical skills and other relevant aspects as required by the role
- Ensure that candidates are compliant with pre-employment requirements
- Assist and monitor the onboarding candidates
- Fulfill hiring target of 3 hires per month at a minimum total bill rate per month of 240,000 PHP
Minimum Requirements:
- At least 2 years of end-to-end recruitment experience with main focus on support and leadership requirements for clients in the IT, BPO or shared services setup
- Knowledge of the STAR Interview Response Technique
- Knowledge in Targeted Selection
- A Filipino living anywhere in the Philippines
- With a bachelor's degree in any discipline
- Can start within July 2025
Senior Corporate Recruiters (Support & Leadership) - Remote, Day Shift
Posted today
Job Viewed
Job Description
What's in it for you:
- Work remotely
- Automated job posting to multiple sourcing portals through our ATS
- 5% to 10% commission on top of your monthly salary
- Opportunity to work with the top firms in the Philippines
The focus is primarily on end-to-end recruitment. This includes:
- Acting as the main recruiter for the clients assigned to you
- Driving endorsements from the other team members
- Sourcing of candidates through various channels while maintaining keeping the cost per hire efficient
- Ensuring that candidates are logged in the ATS and status are updated
- Conducting interviews using various reliable recruitment tools/methods to filter candidates
- Administer exams assessing a candidates communication skills, technical skills and other relevant aspects as required by the role
- Ensure that candidates are compliant with pre-employment requirements
- Assist and monitor the onboarding candidates
- Fulfill hiring target of 3 hires per month at a minimum total bill rate per month of 240,000 PHP
Minimum Requirements:
- At least 2 years of end-to-end recruitment experience with main focus on support and leadership requirements for clients in the IT, BPO or shared services setup
- Knowledge of the STAR Interview Response Technique
- Knowledge in Targeted Selection
- A Filipino living anywhere in the Philippines
- With a bachelor's degree in any discipline
- Can start within July 2025
Leadership Development Manager (Temp Hybrid Set-up) | Taguig
Posted today
Job Viewed
Job Description
Work Setup: BGC, Taguig / Temporary Hybrid Setup
Qualifications:
- Demonstrated track record of aligning learning approach and programs to organizational
strategy and determining measurable business impact. - Proven track record of planning and executing learning initiatives for leaders in global
environments. - Demonstrated ability to build constructive, collaborative business relationships across
organizational functions and levels. - Experience with multiple learning modalities.
- Highly organized with the ability to prioritize in a rapidly changing environment.
- Superior verbal, written and presentation skills
Duties and Responsibilities:
- Design frameworks that represent the skills and leadership capabilities needed for the
organization. - Develop, create, and facilitate leadership enablement and professional development
programs for emerging and established leaders. - Manage the establishment of goals, planning, development, coordination, implementation,
and evaluation of content that expects and directs exemplary performance and drives
results. - Collaborate with internal and external subject matter experts and vendors to assess,
recommend, create, and implement leadership development processes, tools, resources,
solutions, and interventions. - Plan and implement leadership development activities, including training programs, events,
and coaching. - Provide strong partnership to HR, Contact Center, and Support groups in the development
and implementation of strategies that improve the quality and diversity of the leadership
pipeline. - Design, develop, and facilitate HR training programs for management and employees.
- Consult with management on performance, organizational, and leadership matters.
- Conduct needs assessments to determine measures required to enhance employee and
company performance. - Identify and maintain a network of resources and keep up with trends and leading practices
across industries related to the human capital management, talent management, and
leadership development.