57 Leadership jobs in the Philippines

Leadership & Organizational Development Manager

₱1200000 - ₱2400000 Y Afni

Posted today

Job Viewed

Tap Again To Close

Job Description

Position Purpose:

Afni is hiring a Manager of Leadership & Organizational Development who delivers solutions aimed at improving leadership skills for functional leaders and operational leaders at the coach level and above. Solutions include, but are not limited to, partnering with Director and Associate Director on a leadership development strategy, facilitating programs, building leadership curriculum, deploying, and debriefing leader assessments, coaching, mentoring, team building, and new leader onboarding/orientation.

This person will play a significant role in building the leadership capabilities needed to support Afni's global growth. This position will be responsible for identifying US leadership development needs, building, and curating content and delivering programs that close current leadership gaps as well as developing future capabilities.

Essential Functions and Responsibilities:

  • Work closely with the Director of Leadership & Organizational Development to provide optimal strategy and programs for talent and leadership development within Afni (executive, director, manager, coach, and functional leaders).
  • Provides site and program support including observing coaching sessions and providing development feedback. Audits coaching for quantitative and qualitative feedback. Facilitates coaching calibration sessions.
  • Observe, coach, and develop US Leadership & Organizational Development Specialists and Senior Specialists. Facilitate meetings and development sessions for individual and team growth.
  • Build, source and curate level-specific content to support identified programs.
  • Develops communication strategies to raise awareness for Leadership & Organizational Development.
  • Work closely with US succession planning processes. Support delivery of curriculum to develop high-potential internal talent for critical roles across all levels of leadership. Maintain a high degree of confidentiality.
  • Oversee onboarding delivery for new leaders and new manager first year experience, including orientation and assimilation activities, to ensure they are effectively delivering intended results.
  • Ensure all supporting leadership development processes are aligned, valid, measured against desired outcomes/deliverables, and are reported.
  • Stay current on leading trends in leadership development/OD and be a thought leader for senior HR and executives on leadership development best practices. Establishes strategic partnerships with peer groups, professional societies and outside vendors to raise awareness on industry best practices, trends, processes, and incorporate findings into current Leadership and Professional development strategies.

Requirements:

  • Minimum Requirements:

  • Bachelor's degree in Organization Development, Business Administration or other related field, preferred.

  • Certifications in Situational Leadership II, Strengthsfinder, DDI, or other content vendors preferred.
  • Minimum of 5 years of experience designing and delivering leadership, talent development, and management programs.
  • Significant experience interacting with executives and facilitating executive-level meetings.
  • Minimum of 3 years of experience in call center industry.
  • Strong credentials and personal brand; ability to coach and develop at all organizational levels.
  • Ability to curate and scale content to meet the needs of the level of the learner.
  • Ability to deliver face-to-face and virtually, leveraging available tools.
  • Expertise with adult learning theory and fitting delivery method to content.
  • History of building and fostering positive relationships, both internally and externally. Able to collaborate and partner with other subject matter experts and business leaders.
  • Proven ability to influence, educate, and gain support of senior leaders for leadership development, the role leaders play in developing other leaders, and the activities needed to support effective leadership development.
  • Can effectively cope with change and can shift gears comfortably. Willing to shift between strategy, design, and delivery. Resourceful, does whatever is needed to get the job accomplished.
  • Self-motivated and directed, possessing an ability to motivate others.
  • Ability to manage multiple complex assignments, with proven ability to assess competing priorities in a high energy, fast paced environment.
  • Strong business acumen, client-service, and results orientation.
  • Strong communicator with excellent verbal, written, and presentation skills. Able to simplify complex topics so the uninformed end user can understand.
  • Proven track record of strong program or project management and managing cross-functional programs.
  • Experienced in analytics, including qualitative and quantitative methods.
    Practical in approach- -has a natural orientation to getting things accomplished quickly in a high-quality way and maximizes results with the available budget.
This advertiser has chosen not to accept applicants from your region.

Leadership & Organizational Development Supervisor

₱1200000 - ₱2400000 Y Afni PH

Posted today

Job Viewed

Tap Again To Close

Job Description

Summary of Duties and Responsibilities

1. Team Oversight & Coaching

Supervise and support Specialists in the delivery of leadership development programs.

Provide regular coaching, observation, and feedback to build facilitation capability.

2. Scheduling & Resource Management

Manage facilitation schedules, assignments, and backup planning.

Coordinate with Program Managers to match facilitator strengths with program needs.

3. Quality Assurance

Observe sessions, conduct peer reviews, and ensure facilitation aligns with branding and standards.

Partner with Analysts to ensure alignment between facilitation and coaching evaluation.

4. Content Development

Develop session plans, learning guides, and activity toolkits in coordination with Program Managers.

Refine delivery materials to ensure content clarity, audience fit, and instructional quality.

5. Support & Development

Create space for knowledge sharing, debriefs, and skill-building.

Identify learning needs within the Specialist group and support their ongoing development.

6. Communication & Collaboration

Serve as liaison between Specialists and Program Managers.

Elevate issues, surface insights, and champion facilitator experience and excellence.

Content Development Role:

Translates program frameworks into actionable delivery materials.

Develops facilitator guides, activities, and support tools under Manager direction.

Ensures delivery content meets quality standards and supports program goals.

requirementDescription

Specific Knowledge Certification Required

1. Learning & Development Principles

Adult learning theory and learner engagement strategies

Instructional design fundamentals (ADDIE or similar models)

Knowledge of blended learning approaches (virtual, in-person, self-paced)

2. Facilitation Best Practices

Deep understanding of facilitation techniques for leadership development

Ability to coach facilitators on delivery style, pacing, audience engagement, and adapting in real time

Awareness of how to manage group dynamics and drive reflective discussion

3. Content Development & Localization

Ability to convert learning objectives into facilitation materials (e.g., guides, talk tracks, activities)

Skill in customizing or localizing content to suit different programs or geographies

Understanding how to align content with leadership competencies or organizational goals

4. Coaching & Feedback Skills

Coaching models (e.g., GROW, Afni Coaching Model)

Ability to give constructive, actionable feedback to Specialists

Experience in observing, assessing, and improving facilitator performance

5. Quality Assurance in Learning Delivery

Familiarity with learning effectiveness measures (engagement, knowledge transfer, application)

Ability to observe sessions and audit for quality, consistency, and impact

Experience contributing to or running facilitation calibration sessions

6. Program & Stakeholder Alignment

Strong grasp of the programs under the Leadership Academy (Launchpad, Bench-Building, etc.)

Ability to represent the L&OD team when aligning with Program Managers and operational stakeholders

Knowledge of how to link learning outcomes to performance expectations and KPIs

7. Reporting & Communication

Ability to document observations and provide summaries of facilitation quality

Competence in using reporting tools (or working with analysts) to surface trends

Strong written and verbal communication to bridge between delivery and program design

This advertiser has chosen not to accept applicants from your region.

Leadership & Organizational Development Manager

₱1200000 - ₱3600000 Y Afni PH

Posted today

Job Viewed

Tap Again To Close

Job Description

Position Purpose:

Afni is hiring a Manager of Leadership & Organizational Development who delivers solutions aimed at improving leadership skills for functional leaders and operational leaders at the coach level and above. Solutions include, but are not limited to, partnering with Director and Associate Director on a leadership development strategy, facilitating programs, building leadership curriculum, deploying, and debriefing leader assessments, coaching, mentoring, team building, and new leader onboarding/orientation.

This person will play a significant role in building the leadership capabilities needed to support Afni's global growth. This position will be responsible for identifying US leadership development needs, building, and curating content and delivering programs that close current leadership gaps as well as developing future capabilities.

Essential Functions and Responsibilities:

  • Work closely with the Director of Leadership & Organizational Development to provide optimal strategy and programs for talent and leadership development within Afni (executive, director, manager, coach, and functional leaders).
  • Provides site and program support including observing coaching sessions and providing development feedback. Audits coaching for quantitative and qualitative feedback. Facilitates coaching calibration sessions.
  • Observe, coach, and develop US Leadership & Organizational Development Specialists and Senior Specialists. Facilitate meetings and development sessions for individual and team growth.
  • Build, source and curate level-specific content to support identified programs.
  • Develops communication strategies to raise awareness for Leadership & Organizational Development.
  • Work closely with US succession planning processes. Support delivery of curriculum to develop high-potential internal talent for critical roles across all levels of leadership. Maintain a high degree of confidentiality.
  • Oversee onboarding delivery for new leaders and new manager first year experience, including orientation and assimilation activities, to ensure they are effectively delivering intended results.
  • Ensure all supporting leadership development processes are aligned, valid, measured against desired outcomes/deliverables, and are reported.
  • Stay current on leading trends in leadership development/OD and be a thought leader for senior HR and executives on leadership development best practices. Establishes strategic partnerships with peer groups, professional societies and outside vendors to raise awareness on industry best practices, trends, processes, and incorporate findings into current Leadership and Professional development strategies.

requirementDescription

  • Minimum Requirements:

  • Bachelor's degree in Organization Development, Business Administration or other related field, preferred.

  • Certifications in Situational Leadership II, Strengthsfinder, DDI, or other content vendors preferred.
  • Minimum of 5 years of experience designing and delivering leadership, talent development, and management programs.
  • Significant experience interacting with executives and facilitating executive-level meetings.
  • Minimum of 3 years of experience in call center industry.
  • Strong credentials and personal brand; ability to coach and develop at all organizational levels.
  • Ability to curate and scale content to meet the needs of the level of the learner.
  • Ability to deliver face-to-face and virtually, leveraging available tools.
  • Expertise with adult learning theory and fitting delivery method to content.
  • History of building and fostering positive relationships, both internally and externally. Able to collaborate and partner with other subject matter experts and business leaders.
  • Proven ability to influence, educate, and gain support of senior leaders for leadership development, the role leaders play in developing other leaders, and the activities needed to support effective leadership development.
  • Can effectively cope with change and can shift gears comfortably. Willing to shift between strategy, design, and delivery. Resourceful, does whatever is needed to get the job accomplished.
  • Self-motivated and directed, possessing an ability to motivate others.
  • Ability to manage multiple complex assignments, with proven ability to assess competing priorities in a high energy, fast paced environment.
  • Strong business acumen, client-service, and results orientation.
  • Strong communicator with excellent verbal, written, and presentation skills. Able to simplify complex topics so the uninformed end user can understand.
  • Proven track record of strong program or project management and managing cross-functional programs.
  • Experienced in analytics, including qualitative and quantitative methods.
    Practical in approach- -has a natural orientation to getting things accomplished quickly in a high-quality way and maximizes results with the available budget.
This advertiser has chosen not to accept applicants from your region.

Leadership & Organizational Development Supervisor

₱80000 - ₱120000 Y Afni, Inc.

Posted today

Job Viewed

Tap Again To Close

Job Description

Description
Summary of Duties and Responsibilities

  • Team Oversight & Coaching

Supervise and support Specialists in the delivery of leadership development programs.

Provide regular coaching, observation, and feedback to build facilitation capability.

  • Scheduling & Resource Management

Manage facilitation schedules, assignments, and backup planning.

Coordinate with Program Managers to match facilitator strengths with program needs.

  • Quality Assurance

Observe sessions, conduct peer reviews, and ensure facilitation aligns with branding and standards.

Partner with Analysts to ensure alignment between facilitation and coaching evaluation.

  • Content Development

Develop session plans, learning guides, and activity toolkits in coordination with Program Managers.

Refine delivery materials to ensure content clarity, audience fit, and instructional quality.

  • Support & Development

Create space for knowledge sharing, debriefs, and skill-building.

Identify learning needs within the Specialist group and support their ongoing development.

  • Communication & Collaboration

Serve as liaison between Specialists and Program Managers.

Elevate issues, surface insights, and champion facilitator experience and excellence.

Content Development Role:
Translates program frameworks into actionable delivery materials.

Develops facilitator guides, activities, and support tools under Manager direction.

Ensures delivery content meets quality standards and supports program goals.

Requirements
Specific Knowledge Certification Required

  • Learning & Development Principles Adult learning theory and learner engagement strategies

Instructional design fundamentals (ADDIE or similar models)

Knowledge of blended learning approaches (virtual, in-person, self-paced)

  • Facilitation Best Practices Deep understanding of facilitation techniques for leadership development

Ability to coach facilitators on delivery style, pacing, audience engagement, and adapting in real time

Awareness of how to manage group dynamics and drive reflective discussion

  • Content Development & Localization Ability to convert learning objectives into facilitation materials (e.g., guides, talk tracks, activities)

Skill in customizing or localizing content to suit different programs or geographies

Understanding how to align content with leadership competencies or organizational goals

  • Coaching & Feedback Skills Coaching models (e.g., GROW, Afni Coaching Model)

Ability to give constructive, actionable feedback to Specialists

Experience in observing, assessing, and improving facilitator performance

  • Quality Assurance in Learning Delivery Familiarity with learning effectiveness measures (engagement, knowledge transfer, application)

Ability to observe sessions and audit for quality, consistency, and impact

Experience contributing to or running facilitation calibration sessions

  • Program & Stakeholder Alignment Strong grasp of the programs under the Leadership Academy (Launchpad, Bench-Building, etc.)

Ability to represent the L&OD team when aligning with Program Managers and operational stakeholders

Knowledge of how to link learning outcomes to performance expectations and KPIs

  • Reporting & Communication Ability to document observations and provide summaries of facilitation quality

Competence in using reporting tools (or working with analysts) to surface trends

Strong written and verbal communication to bridge between delivery and program design

This advertiser has chosen not to accept applicants from your region.

Leadership & Organizational Development Manager

₱1200000 - ₱2400000 Y Afni, Inc.

Posted today

Job Viewed

Tap Again To Close

Job Description

Description
Position Purpose:
Afni is hiring a Manager of Leadership & Organizational Development who delivers solutions aimed at improving leadership skills for functional leaders and operational leaders at the coach level and above. Solutions include, but are not limited to, partnering with Director and Associate Director on a leadership development strategy, facilitating programs, building leadership curriculum, deploying, and debriefing leader assessments, coaching, mentoring, team building, and new leader onboarding/orientation.

This person will play a significant role in building the leadership capabilities needed to support Afni's global growth. This position will be responsible for identifying US leadership development needs, building, and curating content and delivering programs that close current leadership gaps as well as developing future capabilities.

Essential Functions and Responsibilities:

  • Work closely with the Director of Leadership & Organizational Development to provide optimal strategy and programs for talent and leadership development within Afni (executive, director, manager, coach, and functional leaders).
  • Provides site and program support including observing coaching sessions and providing development feedback. Audits coaching for quantitative and qualitative feedback. Facilitates coaching calibration sessions.
  • Observe, coach, and develop US Leadership & Organizational Development Specialists and Senior Specialists. Facilitate meetings and development sessions for individual and team growth.
  • Build, source and curate level-specific content to support identified programs.
  • Develops communication strategies to raise awareness for Leadership & Organizational Development.
  • Work closely with US succession planning processes. Support delivery of curriculum to develop high-potential internal talent for critical roles across all levels of leadership. Maintain a high degree of confidentiality.
  • Oversee onboarding delivery for new leaders and new manager first year experience, including orientation and assimilation activities, to ensure they are effectively delivering intended results.
  • Ensure all supporting leadership development processes are aligned, valid, measured against desired outcomes/deliverables, and are reported.
  • Stay current on leading trends in leadership development/OD and be a thought leader for senior HR and executives on leadership development best practices. Establishes strategic partnerships with peer groups, professional societies and outside vendors to raise awareness on industry best practices, trends, processes, and incorporate findings into current Leadership and Professional development strategies.

Requirements

  • Minimum Requirements:

  • Bachelor's degree in Organization Development, Business Administration or other related field, preferred.

  • Certifications in Situational Leadership II, Strengthsfinder, DDI, or other content vendors preferred.
  • Minimum of 5 years of experience designing and delivering leadership, talent development, and management programs.
  • Significant experience interacting with executives and facilitating executive-level meetings.
  • Minimum of 3 years of experience in call center industry.
  • Strong credentials and personal brand; ability to coach and develop at all organizational levels.
  • Ability to curate and scale content to meet the needs of the level of the learner.
  • Ability to deliver face-to-face and virtually, leveraging available tools.
  • Expertise with adult learning theory and fitting delivery method to content.
  • History of building and fostering positive relationships, both internally and externally. Able to collaborate and partner with other subject matter experts and business leaders.
  • Proven ability to influence, educate, and gain support of senior leaders for leadership development, the role leaders play in developing other leaders, and the activities needed to support effective leadership development.
  • Can effectively cope with change and can shift gears comfortably. Willing to shift between strategy, design, and delivery. Resourceful, does whatever is needed to get the job accomplished.
  • Self-motivated and directed, possessing an ability to motivate others.
  • Ability to manage multiple complex assignments, with proven ability to assess competing priorities in a high energy, fast paced environment.
  • Strong business acumen, client-service, and results orientation.
  • Strong communicator with excellent verbal, written, and presentation skills. Able to simplify complex topics so the uninformed end user can understand.
  • Proven track record of strong program or project management and managing cross-functional programs.
  • Experienced in analytics, including qualitative and quantitative methods.
  • Practical in approach--has a natural orientation to getting things accomplished quickly in a high-quality way and maximizes results with the available budget.
This advertiser has chosen not to accept applicants from your region.

Leadership and Organizational Development Analyst

₱900000 - ₱1200000 Y Afni, Inc.

Posted today

Job Viewed

Tap Again To Close

Job Description

Description
Position Purpose:

The Leadership and Organizational Development Analyst is mainly responsible for helping drive business performance by rigorously inspecting the quality of coaching documentation of high potentials and frontline leadership. This role will also monitor the implementation of other critical leadership processes across all programs, training, and other support departments in Afni.

Essential Functions and Responsibilities:

  • Monitor, analyze and evaluate the coaching documentation of program coaches, trainers, and support supervisors to identify strengths and opportunities when it comes to coaching behaviors that drive performance
  • Support and partner with Operations and Training by providing ACM insights to improve the quality of coaching across the organization
  • Partner internally with the Leadership and Organizational Development Team when it comes to creating recommendations and action plans when it comes to high potential, coach, and trainer development
  • Inspect the ready-set-go plan of coaches and trainers to ensure proper implementation of effective action plans and daily activities
  • Monitor and provide feedback to mentors when it comes to agent behavior identification, skill transfer, and effective feedback

Requirements
Minimum Job Requirements (Education, Experience, Skills):

  • Must have at least two years of tertiary education or senior high school education equivalent
  • At least one year of experience in supervisory, training delivery or quality assurance role is highly preferred
  • Strong interpersonal skills with the ability to work effectively with a wide range of staff and clients in a diverse environment are preferred.
  • Experience working in a Call Center environment is preferred.
  • Has a keen eye for detail and is highly analytical
  • Intermediate to advance excel and PowerPoint skills
  • Effective communication skills, both written and verbal
  • Self-driven and can work independently
This advertiser has chosen not to accept applicants from your region.

Leadership Trainer

₱144000 - ₱600000 Y Peak Outsourcing

Posted today

Job Viewed

Tap Again To Close

Job Description

Your Responsibilities Will Include

  • Designing and delivering learning and development events and interventions to meet identified training and development needs, including events for external organizations where appropriate.
  • Advising, influencing and agreeing the proposed design, scheduling and implementation of learning interventions with line managers.
  • Reviewing, evaluating and revising training events in conjunction with the Learning and Support Unit, relevant line managers and staff to ensure that events continue to meet identified needs and support force goals.
  • Advising and supporting other staff who are involved in the training and tutoring of staff.
  • Providing training consultancy, mediation, coaching and 360-degree feedback services at the organizational, departmental, team and individual level.

Requirements

  • With excellent communication and facilitation skills
  • Has Curriculum Development Experience
  • Learning Management System Experience
  • Willing to work onsite (Makati or Dumaguete) and can start ASAP
  • You have at least 3-4 years of experience in Training Development
  • You are a strong networker & relationship builder
  • You are a strong mentor and coach who builds high performing teams

What's on Offer?

  • Competitive salary package, company bonuses, and performance incentives
  • Loyalty, Christmas gift, Inclusion and diversity benefits
  • HMO coverage (medical and dental) upon regularization and Life and Accident Insurance upon day 1 of employment.

Job Types: Full-time, Permanent

Pay: Php45, Php50,000.00 per month

Benefits:

  • Company Christmas gift
  • Health insurance
  • Life insurance
  • Pay raise

Work Location: In person

This advertiser has chosen not to accept applicants from your region.
Be The First To Know

About the latest Leadership Jobs in Philippines !

Leadership Coach

Salcedo, Eastern Samar ₱600000 - ₱1200000 Y MantraCare

Posted today

Job Viewed

Tap Again To Close

Job Description

Compensation:-

$100-$200 per session

Duration

:- 4-6 months

Company Description

MantraCare is transforming healthcare with AI-powered therapy, chronic care, and holistic wellness solutions for payers and employers. We have built an AI-first, expert-supported ecosystem that spans mental health, diabetes, MSK, nutrition, and telehealth. As the only global platform covering the full spectrum of care, we use a hybrid model where AI handles triage and therapy, with escalation to over 51,000 licensed experts as necessary. Our approach provides seamless solutions for employers, insurers, and healthcare systems, driving 40–50% cost savings while improving outcomes and engagement.

Role Description

  • Provide one-on-one and group coaching to leaders at various levels to enhance leadership capabilities, strategic thinking, and emotional intelligence.
  • Design and deliver customized coaching programs aligned with organizational goals and individual development plans.
  • Assess leadership strengths, development areas, and growth opportunities using tools such as 360-degree feedback, psychometric assessments, and stakeholder interviews.
  • Partner with HR and business leaders to identify leadership development needs across the organization.
  • Facilitate workshops and training sessions on topics such as executive presence, communication, decision-making, conflict resolution, and change management.
  • Track progress and provide regular reports on coaching impact and development outcomes.
  • Maintain confidentiality and adhere to ethical coaching practices in all interactions.
  • Stay updated on industry best practices and continuously evolve coaching strategies and tools.

Qualifications

  • Coaching & Mentoring, Coaching
  • Leadership Development skills
  • Consulting and Training experience
  • Strong interpersonal and communication skills
  • Ability to work on-site in Salcedo
  • Relevant certifications or experience in leadership coaching
  • Bachelor's degree in Business, Psychology, or a related field
This advertiser has chosen not to accept applicants from your region.

Leadership Manager

Ayala Alabang, National Capital Region ₱1500000 - ₱2500000 Y ARBEIT INFOTECH INC.

Posted today

Job Viewed

Tap Again To Close

Job Description

Key Responsibilities

1. Leadership Development

  • Design and execute leadership development frameworks for different levels – emerging leaders, mid-level managers, and senior leaders.
  • Partner with external training vendors, coaches, and institutions to deliver leadership learning experiences.
  • Drive succession planning and leadership pipeline development in collaboration with HR and business units.
  • Use assessment tools (e.g., 360 feedback, Hogan, MBTI) to identify strengths and development areas.

2. Inclusion & Culture Building

  • Partner with the People & Inclusion team to embed inclusive practices in leadership behaviors, hiring, and talent programs.
  • Lead initiatives that foster a culture of belonging, respect, and collaboration.
  • Conduct workshops or campaigns to increase awareness on inclusive leadership, unconscious bias, and cultural intelligence.

3. Talent & Performance Enablement

  • Support the implementation of performance management frameworks aligned with leadership competencies.
  • Facilitate leadership coaching sessions, performance reviews, and feedback mechanisms.
  • Collaborate with HRBPs to integrate leadership principles into talent reviews and employee engagement programs.

4. Data & Impact Measurement

  • Track key metrics around leadership program effectiveness, engagement, and talent growth.
  • Generate insights through analytics to continuously improve leadership and inclusion strategies.
  • Present program impact reports and recommendations to senior management.


Qualifications & Experience
  • Bachelor's or Master's degree in Human Resources, Psychology, Organizational Development, or related field.
  • 8–12 years of experience in Leadership Development, L&D, or People & Culture roles, preferably in large organizations or shared services setups.
  • Proven experience in designing and executing leadership and inclusion programs.
  • Excellent facilitation, communication, and stakeholder management skills.
  • Strong understanding of DEI frameworks, organizational culture, and leadership models.
  • Certification in coaching, psychometric assessments, or OD practices is a plus.
This advertiser has chosen not to accept applicants from your region.

Leadership Coach

₱144000 - ₱2160000 Y GoTeam

Posted today

Job Viewed

Tap Again To Close

Job Description

Lead high-performing teams while leveraging
AI to make a global impact
At GoTeam, you'll coach, inspire, and develop Filipino talent to
innovate, simplify lives worldwide, and grow as a global leader
.

Location:
Cebu City |
Work Setup:
Onsite (first 6 months), then Hybrid

Shift:
Night Shift (11 PM–8 AM PH Time) |
Openings:
3

Key Perks & Benefits

  • Up to ₱50,000 salary
  • FREE AI Certification
    via Project 100K
  • Company-provided laptop + second monitor
  • Industry-best HMO for dependents + extended family
  • ₱M Life Insurance coverage
  • 25 Paid Time-Off + 5 SIL (after 1 year)
  • Wellness programs: Yoga, Sports Club, monthly team events
  • Access to Exceed Institute, Masterclass, and LinkedIn Learning
  • On-site allowance 0/day + salary loan access
  • Exciting company raffles and referral bonuses

Why This Role Matters

At
GoTeam
, you won't just lead teams—you'll
shape high-performing cultures
while leveraging AI to
simplify lives globally
and
highlight the Philippines as a hub of world-class talent and innovation
.

As a Leadership Coach, you will:

  • Find Purpose:
    Coach team members to perform at their best and exceed client expectations.
  • Unlock Possibility:
    Build strategic relationships and drive cross-functional success using AI and innovative tools.
  • Accelerate Growth:
    Receive advanced AI training, mentorship, and career pathways to become a global leader.

Key Responsibilities

  • Conduct consistent 1:1 coaching and WIN:WIN performance agreements
  • Lead client check-ins and manage cross-functional collaborations
  • Handle escalations to ensure high-impact service delivery supporting retention and engagement
  • Inspire your team while connecting their contributions to GoTeam's global mission

Who We're Looking For

Experience:

  • 3+ years as a Team Lead in BPO or Shared Services
  • Client relationship management, performance coaching, escalations, and retention initiatives

Skills & Tools:

  • Proficient with project management tools (Asana, Trello, ClickUp), communication platforms (Zoom, MS Teams), and CRM/ATS systems
  • Familiarity with AI tools and productivity tech is a plus

Non-Negotiables:

  • Night shift availability (11 PM–8 AM PH Time)
  • Willingness to work onsite in Cebu City (Hybrid after 6 months)
  • Strong stakeholder communication and engagement

Bonus Points:

  • Experience handling Western clients & C-level stakeholders
  • Knowledge of healthcare, IT, construction, or engineering
  • Leadership or coaching certifications

Why Join GoTeam

  • Great Place to Work Certified (4 years in a row)
  • 85% Employee Engagement Score
  • AI-powered tools to multiply productivity and earnings
  • 1,000+ team members and growing
  • Mission: Provide
    100,000 free AI certifications
    via Vjal Institute
  • Culture: Innovation, inclusivity, growth

How to Apply

  1. Apply & take our
    AI-powered on-demand interview
    via Multiplai
  2. Meet our
    Recruitment Team
    for a live conversation
  3. Proceed to
    client interview or assessment
  4. Receive your
    job offer – fast & transparent
This advertiser has chosen not to accept applicants from your region.
 

Nearby Locations

Other Jobs Near Me

Industry

  1. request_quote Accounting
  2. work Administrative
  3. eco Agriculture Forestry
  4. smart_toy AI & Emerging Technologies
  5. school Apprenticeships & Trainee
  6. apartment Architecture
  7. palette Arts & Entertainment
  8. directions_car Automotive
  9. flight_takeoff Aviation
  10. account_balance Banking & Finance
  11. local_florist Beauty & Wellness
  12. restaurant Catering
  13. volunteer_activism Charity & Voluntary
  14. science Chemical Engineering
  15. child_friendly Childcare
  16. foundation Civil Engineering
  17. clean_hands Cleaning & Sanitation
  18. diversity_3 Community & Social Care
  19. construction Construction
  20. brush Creative & Digital
  21. currency_bitcoin Crypto & Blockchain
  22. support_agent Customer Service & Helpdesk
  23. medical_services Dental
  24. medical_services Driving & Transport
  25. medical_services E Commerce & Social Media
  26. school Education & Teaching
  27. electrical_services Electrical Engineering
  28. bolt Energy
  29. local_mall Fmcg
  30. gavel Government & Non Profit
  31. emoji_events Graduate
  32. health_and_safety Healthcare
  33. beach_access Hospitality & Tourism
  34. groups Human Resources
  35. precision_manufacturing Industrial Engineering
  36. security Information Security
  37. handyman Installation & Maintenance
  38. policy Insurance
  39. code IT & Software
  40. gavel Legal
  41. sports_soccer Leisure & Sports
  42. inventory_2 Logistics & Warehousing
  43. supervisor_account Management
  44. supervisor_account Management Consultancy
  45. supervisor_account Manufacturing & Production
  46. campaign Marketing
  47. build Mechanical Engineering
  48. perm_media Media & PR
  49. local_hospital Medical
  50. local_hospital Military & Public Safety
  51. local_hospital Mining
  52. medical_services Nursing
  53. local_gas_station Oil & Gas
  54. biotech Pharmaceutical
  55. checklist_rtl Project Management
  56. shopping_bag Purchasing
  57. home_work Real Estate
  58. person_search Recruitment Consultancy
  59. store Retail
  60. point_of_sale Sales
  61. science Scientific Research & Development
  62. wifi Telecoms
  63. psychology Therapy
  64. pets Veterinary
View All Leadership Jobs