48 Technical Writer jobs in the Philippines
BPO RFP Writer
Job Viewed
Job Description
San Fernando, PH
JOB TYPE
Full-Time
Position Overview
MCI is a leading Business Process Outsourcing (BPO) company that specializes in delivering tailored solutions to meet the diverse needs of our clients. With a commitment to excellence and a focus on innovation, we have established ourselves as a trusted partner in the industry.
We are seeking a BPO RFP Writer to join our team. The ideal candidate will be responsible for creating persuasive proposals for a variety of clients in a timely and efficient manner. The candidate should be a highly motivated, goal-oriented individual with excellent sales and communication skills. This position involves proactively cultivating new clients and areas of company growth, negotiating contracts with new and existing clients, and overseeing CRM databases.
To be considered for this position, you must complete a full application on our company careers page, including screening questions and a brief pre-employment test.
Key Responsibilities- Identifying and cultivating new business opportunities through phone prospecting, marketing, and industry relationships
- Proactively conducting research on potential client and industry marketing opportunities
- Drafting pitches and overseeing the proposal/RFP process
- Reviewing older proposals to find previous responses and rewriting them to fit current proposals
- Writing new content and utilizing templated/recycled responses
- Working well with others, paying close attention to detail, and being comfortable presenting and speaking with senior executives
- Designing and maintaining effective communication materials, including presentation content and client communication
- Overseeing CRM databases and sales cycle tracking tools to ensure they are current
- Managing directory listings and sponsorship opportunities
Wondering if you're a good fit? All positive and driven applicants are encouraged to apply. The ideal candidates will possess:
- Bachelor's degree or equivalent training and experience
- 4+ years of experience building relationships with internal and external clients
- Ability to translate vision and strategic plans into clear strategies with measurable outcomes
- Proven executive-level leadership skills in deal strategy, development, financial structuring, and negotiations
- Experience directing strategies for new sales
- Ability to professionally draft and deliver proposals internally and externally
- Regular reporting on sales activity
- Solid experience managing outsourced Contact Centers and BPO operations, including inbound, outbound, chat, and email
- Experience building relationships with C-level executives
- Ability to work virtually and travel frequently to pursue leads
- Proven thought leadership inspiring action, accountability, results, and teamwork
- Strong business skills, including financial acumen, corporate planning, and account management
- Self-motivated and highly organized
All MCI locations require:
- Authorization to work in the respective country
Additional conditions include:
- Willingness to submit to background/security investigations and drug screening, with results contingent on employment offers
At MCI, your contributions are valued. Our compensation packages are competitive and designed to grow with you. Starting salary depends on experience, complemented by various benefits and incentives, including:
- HMO with dependents and dental coverage
- Free meals during training
- Career development opportunities
- Allowances (rice, clothing, laundry, meals)
- Performance and loyalty bonuses
- Workplace disinfection and fogging
- Employee shuttle services
- Company retreats and off-site events
- Opportunities for social engagement and recognition
This role is primarily office-based, requiring long periods of sitting/standing, computer use, and occasional movement, with the ability to lift up to 40 pounds.
Reasonable AccommodationIn accordance with the ADA, MCI provides reasonable accommodations for qualified applicants or employees with disabilities upon request.
Diversity and EqualityMCI embraces diversity and is committed to providing a work environment free from discrimination and harassment. Employment decisions are based on merit and qualifications, regardless of protected characteristics.
About MCIMCI helps clients address CX and DX challenges through innovative solutions, including BPO, staff augmentation, contact center services, and IT services. Recognized for rapid growth and industry leadership, MCI operates multiple facilities across North America, employing over 10,000 professionals.
DisclaimerThis job description provides a general overview and is not exhaustive. Responsibilities may change, and employment may be terminated at any time by either party.
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Technical Writer
Posted today
Job Viewed
Job Description
The QA Technical Writer develops creative, clear-written material in support of the organization’s technical strategies, process, policy manuals and standards.
The QA Technical Writer work assignments involve moderately complex to complex issues where the analysis of situations or data requires an in-depth evaluation of variable factors.
The QA Technical Writer plans, develops, and publishes internal or external communications (e.g., knowledge base articles, whitepapers, and PPMs just to name a few.
**Responsibilities**:
- Creating documentation - writing, editing, formatting, and illustrating technical end-user
documentation.
- Collaborate with product and process owners, developers, QAT and other groups to plan,
research, author and continuously update CICT product and process internal documentation
- Act as an editor and content analyst and oversee peer editing and production review to ensure
that documentation is error-free and according to standard
- Lead the technical writing initiative and establish team policies and procedures to improve
documentation in CICT
- Validating information - working with cross-functional teams to ensure technical accuracy and
quality standards.
- Proofread content developed by other members of the team.
- Meet with Department Head(s) to ensure completed documents are thoroughly approved.
- Managing deliverables - working with cross-functional teams to estimate project scope, gather
data, track milestones, communicate progress, mitigate risks, and produce documentation that
meets customer expectations
Qualifications:
- B.A. English, Journalism, Communication, Technical Communication, or a related field.
- 3-5+ years of experience contributing to technical documentation.
- Exposed in Network Operations set up or is IT tech savvy that can quickly adapt to our
operations software as well as assist in general inquiries
- Experience in writing user guides and designing content
- Experience with FrameMaker, Visio, and Illustrator a plus
- Experience with single source authoring tools
- Experience with image capture tools such as Snagit.
- Understanding of HTML and CSS.
- Experience using source control tools.
- Contact center experience.
- Documenting cloud software.
- Using JavaScript in documentation processes
**Salary**: Php30,000.00 - Php35,000.00 per month
Schedule:
- 8 hour shift
Supplemental Pay:
- 13th month salary
Ability to commute/relocate:
- Pasig City: Reliably commute or planning to relocate before starting work (preferred)
Technical Writer
Posted today
Job Viewed
Job Description
- 1-3 years working experience in related position
- Strong research and analytical skills
- Excellent technical writing skills
- Excellent verbal communication skills
- Detailed-oriented
- Communicate complex ideas in a concise manner
- Disseminate technical information in easy-to-understand language
- Prepare user manual
- Updates existing documentation
**Salary**: Php18,000.00 - Php30,000.00 per month
Schedule:
- 8 hour shift
- Day shift
Supplemental pay types:
- 13th month salary
Technical Writer
Posted today
Job Viewed
Job Description
Responsible for creating and revising technical documents such as manuals, reports, brochures, or articles for the project.
**JOB RESPONSIBILITIES**
- Plans, develops, organizes, writes and edits operational procedures and manuals
- Researches, develops and documents technical design specifications
- Produces electronic documentation
- Maintains a comprehensive library of technical terminology and documentation
- Manages updates and revisions to technical literature
- Determines the type of publication
- Plans writing processes and sets timelines
- Assesses the audience needs for whom the technical and procedural documentation is intended
**JOB QUALIFICATIONS**
- College graduate of English, Business Course, IT, or Industrial Engineering
- At least 3 years relevant work experience - technical writing
- Hybrid work set-up applies
**Job Types**: Full-time, Permanent
**Benefits**:
- Additional leave
- Company Christmas gift
- Company events
- Health insurance
- Life insurance
- Opportunities for promotion
- Pay raise
- Promotion to permanent employee
- Transportation service provided
- Work from home
Schedule:
- Monday to Friday
Supplemental pay types:
- 13th month salary
- Bonus pay
- Performance bonus
Technical Writer
Posted today
Job Viewed
Job Description
- Documents technical and business requirements in a clear and concise manner
- Regularly coordinates with the team to obtain accurate details
- Validates completeness of deliverable documents
- Maintains a repository of all projects for efficient and easy access
Qualifications:
- Graduate of Bachelor's Degree in Information Technology/English, with experience in technical writing
- With at least 1 year of technical documentation experience
- Preferably with experience in writing software specifications
- Preferably with experience in a financial/banking industry but not required
- Willing to work at Makati office during weekdays only
- Willing to work under consultancy set up; with renewable contract of 6 months to 1 year
- With an opportunity for absorption
Why work with us?
- Tax is fixed at 2% per month
- Grow your IT technical writing experience in a banking industry
- Weekends off work schedule
**Salary**: Php20,000.00 - Php40,000.00 per month
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
Technical Writer/QA Tester
Posted 24 days ago
Job Viewed
Job Description
br>Technical Writer/QA Tester
Salary: 40,000php to 50,000php gross
Location: MOA Pasay City, Compressed schedule - 9:00 AM to 7:30 PM
Work Setup: Hybrid (4x onsite, 1x wfh)
Initial contract: 3 months Project based (for extension)
Minimum Qualifications:
-- 2-4 years of relevant technical writing, quality assurance testing, or development experience.
-- Experience in retail, software development, or a related field, any related
-- Any 4-year degree; preferably a Bachelor's in Computer Science, Information Technology, or a related IT field.
Job Description
-- Conduct research and prepare reports on emerging trends in information technology.
-- Create system flowcharts, diagrams, and user interface/mockup screens.
-- Collaborate with project managers and business users.
-- Develop test plans, create test data, and execute test cases.
-- Gather, analyze, and compose technical information.
-- Participate in system testing, user acceptance testing, and validation of implemented solutions.
Technical Writer/QA Tester
Posted 24 days ago
Job Viewed
Job Description
Technical Writer/QA Tester br>
- Salary: up to 50,000php gross
- Location: MOA Pasay City
- Work Setup: Hybrid (4x onsite, 1x wfh), Dayshift - Monday to Friday
Qualifications:
- At least 2 years of relevant technical writing, quality assurance testing, or development experience.
- Experience in retail, software development, or a related field, any related
- Any 4-year degree; preferably a Bachelor's in Computer Science, Information Technology, or a related IT field.
Job Description -Tester/Technical Writer
- Conduct research and prepare reports on emerging trends in information technology.
- Create system flowcharts, diagrams, and user interface/mockup screens.
- Collaborate with project managers and business users.
Develop test plans, create test data, and execute test cases.
- Gather, analyze, and compose technical information.
- Participate in system testing, user acceptance testing, and validation of implemented solutions.
Technical Writer Entry Level
Posted today
Job Viewed
Job Description
Accenture in the Philippines is a pioneer in Accenture’s global delivery network. Over the past 30 years, we have expanded our capabilities to become a powerhouse company providing end-to-end technology and business services. As part of Accenture’s global footprint in over 120 countries, covering 40-plus industries, we have been working with the biggest companies in the country and around the globe.
Innovation, a constant at Accenture, enables us to find new ways to stay ahead of our clients’ challenges. Our inclusive, diverse, and strong culture of equality helps us constantly drive innovation in the workplace. By combining our industry expertise and the deep skills of our people with the latest technologies and our uncompromising high-performance standards, we help organizations grow their business and succeed in the digital age.
**The work**:
This role is looking for Writers to write, publish, and maintain partner and consumer-facing documentation. Work ranges from making small edits to existing content, to creating entire Help Centers. Handle multiple projects to meet our turnaround time expectations, while also maintaining high-quality content
- Create high-quality reference, support, and how-to articles
- Draft, develop, and publish content
**What’s in it for you?**
- At Accenture you will work on meaningful and innovative projects, powered by the latest technologies. You’ll be immersed in industry best practices such as event-driven architectures and domain-driven design.
- Accenture will continually invest in your learning and growth. You'll work with Accenture’s certified practitioners, and Accenture will support you in growing your own tech stack and certifications.
**Join our high-performing team and enjoy these benefits**:
- Healthcare Insurance (HMO) & Life Insurance coverage from day 1 of employment
- Expanded maternity leave up to 120 days*
- Expanded paternity leave up to 30 days*
- Employee Stock Purchase Pan
- Loyalty and Christmas Gift
- Inclusion and Diversity Benefits
- Night Differential
- Allowances
- Car and housing plan
- Company-sponsored trainings like upskilling and certification
- Flexible Working Arrangements
- Healthy and Encouraging Work Environment
**Here’s what you’ll need**:
- Bachelor’s degree in English, Journalism or Mass Comm or other related fields
- Keen writing and editing ability
- Ability to write according to our internal style guide
- Excellent communication skills
- Project management skills
- Customer service skills.
**Bonus points if you have**:
- Experience working within a content management system and/or basic HTML
**What we believe**
All our leaders are committed to building a better, stronger, and more durable company for future generations to create positive, long-lasting change. Inclusion and diversity are fundamental to our culture and core values. Our rich diversity makes us more innovative and creative, which helps us better serve our clients and our communities.
Our position as partner to many of the world’s leading businesses, organizations and governments affords us both an extraordinary opportunity and a tremendous responsibility to make a difference. Sustainability is one of our greatest responsibilities, which we embed it into everything we do and for everyone we work with.
Accenture is committed to providing equal employment opportunities for persons with disabilities. Please let your recruiter know if you require reasonable accommodation to enable your participation in the recruitment process, they will be happy to assist you.
**TERMS AND CONDITIONS**
**Additional Information**:
The following documents will be asked as part of the pre-hiring requirements prior onboarding. We recommend to prepare the requirements early to ensure on time onboarding. Detailed discussion will take place during onboarding process as well as changes on the requirements as needed.
- Transcript of Records (TOR)
- Diploma (for graduates only) and/or Certificate of Graduation
- Certificate of Employment (COE) and/or SSS Employment History
- Government Documents:
- SSS ID and/or SSS Verification Form
- SSS Statement of Account (SOA)
- SSS Certificate of Contribution
- Pag-IBIG Member’s Data Record (MDR)
- Philhealth ID and/or Philhealth Member Data Record (MDR)
- TIN ID and/or Processed BIR Form 1905 or any BIR documents reflecting your TIN and with BIR Stamped
- NSO Birth Certificate
Edit jobStatus: OpenView public job page
**Salary**: Php20,000.00 - Php27,000.00 per month
Schedule:
- 8 hour shift
- Rotational shift
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Technical Content Writer
Posted today
Job Viewed
Job Description
- Journalism/Communications degree or any BA/BS degree or equivalent practical experience
- 1-3 years of professional working experience
- Excellent written and verbal English communication skills(moderate proficiency will meet expectations)
- Ability to translate complex technical ideas into easy concepts for any user to understand
- Extraordinary attention to detail
- Ability to work in a fast-paced environment full of ambiguity and tight deadlines
- Excellent problem-solving skills, sound business judgment, strategic and analytical capabilities
**Preferred qualifications**
- Experience in customer service or technical support a huge plus
- Experience working in a content or knowledge management system (CMS/KMS)
- Working knowledge of Google Docs
- Tech savvy with good orientation for early technology adoption
**Job duties**
- Write, edit, and publish internal communications/announcements for Google support agents
- Clarify announcement details with Product Support Managers and other product SMEs
- Stage announcements in client’s proprietary agent communications tool
- Review content for accuracy and adherence to editorial guidelines and quality
- Manage announcements for multiple products, ensuring publishing target dates are met
**Other Details**:
- Client: Google
- Work Setup - Should be able to report to client location 5x a week
- Work/Shift Schedule - Should be open to shifting schedule.
- Site Location - Taguig
- **Pointers on how to pass FWA**
- Pointers are being discussed during the interview. During the written assessment discussion, one of the interviewers are providing tips on how the articles can be improved for Part 3 and Part 4.
- The project is actually providing already the solution on how to improve the article during the interview.
- **Best practices**
- All of the feedback given are also based on the style guide. It's also a good practice that they proofread their written assessment before submitting it.
- If there are items not clear on the written assessment, they should be clarifying it during the interview.
- **Interview**
**Benefits**:
- Opportunities for promotion
- Promotion to permanent employee
Schedule:
- 10 hour shift
- 8 hour shift
- Monday to Friday
- Shift system
Supplemental pay types:
- 13th month salary
- Overtime pay
**Education**:
- Bachelor's (required)
**Experience**:
- Technical Writing: 1 year (required)
Technical Writer ( Robotics, Philippines : Cebu)
Posted 16 days ago
Job Viewed
Job Description
Teradyne, where experience meets innovation and driving excellence in every connection. We are fueled by creativity and diversity of thought and in our workforce. Our employees are supported to innovate and learn something new every day.
We cultivate a culture of inclusion for all employees that respects their individual strengths, views, and experiences. We believe that our differences enable us to be a better team - one that makes better decisions, drives innovation and delivers better business results.
Opportunity Overview :
As a Technical Writer, you'll communicate with customers and internal stakeholders through service documentation and training. You'll also be part of the Universal Robots applications development team, tasked with driving serviceability and reliability concerns for Universal Robots and providing technical assistance to customer-teams. This position will require analytical, communication, and interpersonal skills.
+ Write technical documentation including service, installation, and site preparation guides.
+ Create service videos and other resources needed for training.
+ Edit, clarify, and proofread documents written by others, and coach non-writers on ways to improve their writing skills.
+ Scope, design, and organize documentation sets.
+ Create or modify illustrations to meet specifications.
+ Maintain and use Teradyne's documentation database.
All About You :
We seek individuals who share our passion and determination. Our commitment to customer success drives us to go the extra mile. If you're ready to join us in this mission, take a closer look at the minimum criteria for the position.
+ Bachelor's degree.
+ At least one year of experience as a writer in a professional setting.
+ Experience using structured authoring software is a plus.
+ Experience in illustration and video editing using Adobe Creative Cloud is a plus.
+ Knowledge in programming languages (Python, C#) is a plus.
We are only considering candidates local to position location and are unable to provide relocation for this position. This position is not eligible for visa sponsorship.
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment.
#LI-CP1
Current openings may involve access to export controlled technology and may be subject to export licensing requirements prior to employment. ATTENTION APPLICANTS WITH DISABILITIES: If you're unable to access our on-line application due to a disability you may visit one of our locations or our Corporate Office at 600 Riverpark Drive, North Reading, MA and request a paper application form. In addition, you may also contact the HR Service Center at or contact them at for additional assistance. LitePoint, a Teradyne Company is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, age, disability status, protected veteran status, or any other characteristic protected by law. We are a VEVRAA Federal Contractor.
Technical Writer Entry Level cebu
Posted today
Job Viewed
Job Description
Accenture in the Philippines is a pioneer in Accenture’s global delivery network. Over the past 30 years, we have expanded our capabilities to become a powerhouse company providing end-to-end technology and business services. As part of Accenture’s global footprint in over 120 countries, covering 40-plus industries, we have been working with the biggest companies in the country and around the globe.
Innovation, a constant at Accenture, enables us to find new ways to stay ahead of our clients’ challenges. Our inclusive, diverse, and strong culture of equality helps us constantly drive innovation in the workplace. By combining our industry expertise and the deep skills of our people with the latest technologies and our uncompromising high-performance standards, we help organizations grow their business and succeed in the digital age.
**The work**:
This role is looking for Writers to write, publish, and maintain partner and consumer-facing documentation. Work ranges from making small edits to existing content, to creating entire Help Centers. Handle multiple projects to meet our turnaround time expectations, while also maintaining high-quality content
- Create high-quality reference, support, and how-to articles
- Draft, develop, and publish content
**What’s in it for you?**
- At Accenture you will work on meaningful and innovative projects, powered by the latest technologies. You’ll be immersed in industry best practices such as event-driven architectures and domain-driven design.
- Accenture will continually invest in your learning and growth. You'll work with Accenture’s certified practitioners, and Accenture will support you in growing your own tech stack and certifications.
**Join our high-performing team and enjoy these benefits**:
- Healthcare Insurance (HMO) & Life Insurance coverage from day 1 of employment
- Expanded maternity leave up to 120 days*
- Expanded paternity leave up to 30 days*
- Employee Stock Purchase Pan
- Loyalty and Christmas Gift
- Inclusion and Diversity Benefits
- Night Differential
- Allowances
- Car and housing plan
- Company-sponsored trainings like upskilling and certification
- Flexible Working Arrangements
- Healthy and Encouraging Work Environment
**Here’s what you’ll need**:
- Bachelor’s degree in English, Journalism or Mass Comm or other related fields
- Keen writing and editing ability
- Ability to write according to our internal style guide
- Excellent communication skills
- Project management skills
- Customer service skills.
**Bonus points if you have**:
- Experience working within a content management system and/or basic HTML
**What we believe**
All our leaders are committed to building a better, stronger, and more durable company for future generations to create positive, long-lasting change. Inclusion and diversity are fundamental to our culture and core values. Our rich diversity makes us more innovative and creative, which helps us better serve our clients and our communities.
Our position as partner to many of the world’s leading businesses, organizations and governments affords us both an extraordinary opportunity and a tremendous responsibility to make a difference. Sustainability is one of our greatest responsibilities, which we embed it into everything we do and for everyone we work with.
Accenture is committed to providing equal employment opportunities for persons with disabilities. Please let your recruiter know if you require reasonable accommodation to enable your participation in the recruitment process, they will be happy to assist you.
**TERMS AND CONDITIONS**
**Additional Information**:
The following documents will be asked as part of the pre-hiring requirements prior onboarding. We recommend to prepare the requirements early to ensure on time onboarding. Detailed discussion will take place during onboarding process as well as changes on the requirements as needed.
- Transcript of Records (TOR)
- Diploma (for graduates only) and/or Certificate of Graduation
- Certificate of Employment (COE) and/or SSS Employment History
- Government Documents:
- SSS ID and/or SSS Verification Form
- SSS Statement of Account (SOA)
- SSS Certificate of Contribution
- Pag-IBIG Member’s Data Record (MDR)
- Philhealth ID and/or Philhealth Member Data Record (MDR)
- TIN ID and/or Processed BIR Form 1905 or any BIR documents reflecting your TIN and with BIR Stamped
- NSO Birth Certificate
Edit jobStatus: OpenView public job page
**Salary**: Php20,000.00 - Php27,000.00 per month
Schedule:
- 8 hour shift
- Rotational shift