7 Technical Field jobs in the Philippines

Conduct precise measurements of site dimensions, elevations, layouts, and existing structures using a variety of surveying equipment such as total stations, GPS devices, levels, laser distance meters, and measuring tapes.
br>Accurately record all measurements and observations in a clear, organized, and standardized format, ensuring data integrity and traceability.

Create sketches, diagrams, and field notes to supplement measurements and provide context for the collected data.

Transfer field data to digital formats using relevant software and prepare basic reports or summaries as required.

Collaborate effectively with project managers, engineers, and other team members to provide timely and accurate information.

Identify and report any discrepancies, inconsistencies, or potential issues encountered during site measurements.

Ensure proper handling, maintenance, and calibration of all assigned surveying equipment.

Adhere strictly to all safety protocols and procedures while working on project sites.

Maintain awareness of project plans, specifications, and relevant technical standards.

Perform other related technical tasks and duties as assigned by the supervisor.

What we're looking for

Bachelor's degree in Engineering or a related technical discipline

Minimum 6 months of experience in a field engineering or technical support role, preferably within the engineering industry

Strong troubleshooting and problem-solving skills, with the ability to diagnose and resolve complex technical issues

Excellent communication and interpersonal skills to effectively collaborate with clients and cross-functional teams

Proficient in the use of relevant engineering tools, software, and diagnostic equipment

Ability to work independently, prioritize tasks, and adapt to changing priorities

Willing to travel to client sites as needed to provide on-site support and services

**Title: FIELD SERVICE REPRESENTATIVE**

Senstar, the trusted innovator safeguarding people, places and property and supporting the world’s largest portfolio of perimeter intrusion detection sensor technologies for more than 30 years is looking to add Field Service Engineers in the APAC region.

**Responsibility Overview**: Interacts with customers, integrators, dealers, installers, field support, engineering support and sales staff. The Field service Representative assists by providing technical guidance to proper installation methods to installers, trouble shoots customer problems and finds solutions in complex systems.

**Reports To**: Technical Manager of APAC Support

**Responsibilities**:

- Provide in-field technical assistance throughout the various stages of product delivery, including pre-sales consultation, integrator and dealer/installer liaison, turnkey project installation and support, and on-site troubleshooting.
- Conduct product or systems site surveys and installations, including site maintenance.
- Travel extensively both domestically and internationally.
- Solve difficult system problems, using Electronic test instruments and software analysis tools.

**Experience & Education**:

- Bachelor’s degree in Computer Science, Engineering or equivalent industry experience / CCNA certification or equivalent is a plus.
- Minimum of two years experience or Associates degree in a relevant field (Network Administration, Network Engineering, I.T. Management and Systems Administration) or equivalent combination of experience, education and relevant industry certifications.
- Layer 2 and 3 networking (wired and wireless) switches, Access points, controllers.
- In-depth knowledge of WAN/LAN architecture and configuration.
- Knowledge of Digital Volt meters, oscilloscope operation, spectrum analyzers, cable fault locators and fiber optic meters.
- Knowledge of schematics and electronic principles such as Ohms law.
- Functions of various components such as resistors, capacitors, FPGA, Microprocessors.
- Knowledge of drawing creation software such as AutoCAD and Visio.
- Oral and written English communication skills.

**Location and Travel**: This position is based in the company’s branch office near Clark Freeport Zone. Business trips to visit customer sites within APAC are highly possible.

**Compensation and Benefits**:

- Salary commensurates with experience.
- Comprehensive Health Maintenance Organization (HMO) benefit (up to 3 dependents).
- Paid Training (domestically and internationally).
- Team Activities and Free Duty Meal.
- Positive and Healthy Work Environment.

**Benefits**:

- Company events
- Health insurance
- Opportunities for promotion
- Paid training
- Staff meals provided

Schedule:

- 8 hour shift

Supplemental Pay:

- 13th month salary

COVID-19 considerations:
Minimum health safety standards are observed:
1. Wearing of facemask.
2. Physical distancing in the workplace.
3. Frequent hand sanitation.

Ability to commute/relocate:

- Angeles City, Pampanga: Reliably commute or planning to relocate before starting work (required)

LifeBank Microfinance Foundation, Inc. (LBF)

we excel, we care, we share

a non-stock and non-profit organization registered under the Securities and Exchange Commission (SEC) engaged in micro-financing initiatives that advance comprehensive and sustainable development in rural and urban areas through integrated social services.

LBF is backed by its 2 pillar programs: The Ikabuhi Microfinance Program (IMP) for financial services and the Sustainable Development Program (SDP) for social services.

We are looking for 6 TECHNICAL SUPPORT (IT-FIELD ENGINEER)  for the Infrastructure Information Communications Technology Department to be deployed at the LifeBank Field Office and MUST be willing to be assigned anywhere in the Philippines

Job Summary:

• The Field Engineer (FE) will provide technical support and maintenance of all ICT equipment and computer networks and systems in all field offices within the designated District group.

REQUIRED QUALIFICATIONS AND EXPERIENCE:

• Must be a bachelor's degree holder in Computer Engineering, Computer Science, Information Technology and other related field of study or equivalent combination of education
• Willing to be trained at LifeBank Iloilo City, travel, and be assigned to ANY area within the organization (Luzon, Visayas, Mindanao)

How To Apply?

Click Apply to this job posting or apply via our career page for faster processing.

You may also contact us at 09190660750 and email us at from Mon-Fri 8 AM-5 PM.

The role will provide mid-level technical support across all LBC branches, hubs, and offices. This includes addressing escalations from Tier 1 support, resolving issues through remote troubleshooting and onsite assistance, and ensuring timely resolution of service requests based on ITIL best practices. The role also plays a vital part in infrastructure readiness for branch expansion initiatives.
br>To be assigned in Ormoc / Tacloban

Qualifications:
- Troubleshoot software, hardware, and connectivity issues with minimal supervision
- Resolve tickets escalated by the Service Desk within SLA timelines
- Provide guidance to end-users on systems, applications, and updates
- Ensure audit-ready documentation aligned with ITIL processes
- Collaborate with internal teams and external vendors for issue resolution
- Utilize ticketing and endpoint management tools effectively
- Support IT governance, data privacy, and compliance efforts
- Coordinate compliance with documentation and approval protocols
- Graduate of IT or related course
- At least 6 months Field Engineering experience
- Willing to travel if needed. With motorcycle is a plus



Key Skills:
- Proficiency in troubleshooting Windows/macOS environments and Microsoft 365
- Proficient in troubleshooting and ITSM tools (e.g., Jira, ServiceNow, Freshservice)

**DESCRIPTION**
**In this role, you will make an impact in the following ways:**
+ Completes preventative maintenance and/or basic repair activities on Generator or component at the customer site with minimal direction.
+ Engages with customer in a courteous and professional manner.
+ Ensures prompt and efficient attention to customer needs.
+ Applies the use of specialized tools and follows documented procedures and policies to diagnose and complete basic repairs, including preparing required parts and tools.
+ Escalates unresolved issues to more experienced Field Service Technicians and/or Supervisor Performs preventative maintenance activities as per documented schedules and standards on power generation products in the field.
+ Completes required documentation, such as service worksheets, timesheets, warranty claims via handwritten forms or business system input screens.
+ Completes training in line with skill and business requirements Maintains service vehicle and tools for cleanliness and proper operation.
+ Ensure adherence to all relevant Health Safety & Environmental policies, procedures and legislation
+ Electronic Service Tool Application - Identifies the suite of available hardware and software tools required for a service event; utilizes the appropriate electronic tool set to maintain the product or diagnose and troubleshoot an issue; interprets electronic tool results or recommendations to determine next steps for service resolution.
+ Service Documentation - Creates and verifies customer, equipment and technical information; captures specific data using required service tools; follows procedures and documents required information in the service management system in order to have an accurate record of the work done.
+ Technical Escalation - Obtains product technical issue information and utilizes available resources including data management tools; elevates issues to a higher level of expertise, balancing timeliness of customer response with investigation efforts; captures all troubleshooting steps in the appropriate database in order to ensure seamless transitions and accurate response to ticket resolution in a timely manner.
+ Warranty Process - Analyzes customer issues to verify root cause of failure and associated progressive damage using Cummins published service information; interprets the warranty administration manual to determine eligibility for coverage and claim requirements; identifies items associated with repair that can be covered and communicates to stakeholders; files a claim in the appropriate system using proper documentation and requirements to receive accurate settlement.
+ Values differences - Recognizing the value that different perspectives and cultures bring to an organization.
+ Communicates effectively - Developing and delivering multi-mode communications that convey a clear understanding of the unique needs of different audiences.
+ Customer focus - Building strong customer relationships and delivering customer-centric solutions.
+ Ensures accountability - Holding self and others accountable to meet commitments.
+ Plans and aligns - Planning and prioritizing work to meet commitments aligned with organizational goals.
+ Self-development - Actively seeking new ways to grow and be challenged using both formal and informal development channels.
+ Health and Safety Fundamentals - Champions and models proactive health and safety behaviors by identifying, reporting and participating in actions to improve health and safety in order to build an interdependent culture and contribute to an injury-free workplace.
+ Diagnostics Application - Translates customer complaints to develop troubleshooting plan; troubleshoots issue following guided work flows, procedures, specialized equipment such as mechanical and electronic service tools, and diagnoses computer software to isolate failed components to enable a successful repair; validates repair by duplicating complaint to ensure it has been resolved; documents results of troubleshooting in business systems to communicate what has been done for payment and historical tracking.
+ Electronic Service Tool Application - Identifies the suite of available hardware and software tools required for a service event; utilizes the appropriate electronic tool set to maintain the product or diagnose and troubleshoot an issue; interprets electronic tool results or recommendations to determine next steps for service resolution.
+ Power Generation Systems Knowledge - Demonstrates knowledge of Cummins and industry standards by complying with all safe work procedures including Personal Protective Equipment to create a safe work environment; interprets and analyzes Power Generation system operation and integration (switch gear, power system controls, uninterruptable power supply, etc.) by applying tools, service publications (Cummins, Original Equipment Manufacturer) and taking measurements to efficiently and correctly diagnose and repair.
+ Product Repair and Maintenance - Repairs and maintains mechanical/electrical products following guidelines, using required tools within standard repair time to ensure a quality repair; disassembles and assembles engines or power generators following guidelines, using required tools to ensure a clean and organized environment; inspects and replaces parts and components following re-use guidelines to minimize customers cost of ownership; performs progressive damage check following guidelines to restore to pre-failure condition.
+ Service Documentation - Creates and verifies customer, equipment and technical information; captures specific data using required service tools; follows procedures and documents required information in the service management system in order to have an accurate record of the work done.
+ Technical Escalation - Obtains product technical issue information and utilizes available resources including data management tools; elevates issues to a higher level of expertise, balancing timeliness of customer response with investigation efforts; captures all troubleshooting steps in the appropriate database in order to ensure seamless transitions and accurate response to ticket resolution in a timely manner.
+ Values differences - Recognizing the value that different perspectives and cultures bring to an organization.
**RESPONSIBILITIES**
**To be successful in this role you will need the following:**
+ Apprentice Trained Power Generation/ Electrical Technician (Preferred)
+ Vocational diploma from relevant technical institution
+ Current relevant electrical certification
+ Locally valid driving permit
+ This position may require licensing for compliance with export controls or sanctions regulations.
+ Minimal level of workshop related experience required.
+ Basic level knowledge of and/or experience with power generation products
+ High Voltage/ Low Voltage experience
**QUALIFICATIONS**
+ Philippine Government PRC License (RME or REE) or TESDA Certification.
+ Has generator set experienced.
+ Willing to be assigned in out-of-town Job assignment.
**Job** Service
**Organization** Cummins Inc.
**Role Category** Hybrid
**Job Type** Technician
**ReqID** 2415738
**Relocation Package** No

A Field Customer Service Specialist (FCSS) attends to the customer’s diverse needs, giving reliable and timely information in every call-based transaction (be it an inquiry or coverage approval). Also persistently maintains a positive and professional service image in the face of various scenarios.

Qualifications:

- Graduate of any medical-related courses is an advantage
- Fresh graduates are welcome to apply

Competencies:

- Possesses basic customer service skills and orientation skills
- Possesses good communication and analytical skills
- Is computer literate
- Is willing to work on shifting schedules

Personal Character:

- Possesses a pleasing and adaptable personality

**Salary**: Php18,000.00 - Php19,000.00 per month

**Benefits**:

- Company events
- Paid training
- Promotion to permanent employee

Schedule:

- 8 hour shift

Supplemental Pay:

- 13th month salary
- Overtime pay

Ability to commute/relocate:

- Makati City: Reliably commute or planning to relocate before starting work (required)

**Education**:

- Bachelor's (preferred)

**Experience**:

- Customer Service Representative: 1 year (preferred)

**Language**:

- English (preferred)