193 Software jobs in the Philippines

Software Technical Analyst

Manulife

Posted 21 days ago

Job Viewed

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Job Description

Join Manulife's Global Solutions Delivery team as a Software Technical Analyst, where you'll have the opportunity to work with an Agile, high-performing team in the L2 Application System Support Team. In this role, you will be instrumental in supporting application deployment, gathering business requirements, and performing data analysis to develop solutions that align with Manulife's standards. Your work will contribute to our mission of providing innovative and reliable financial services by ensuring systems function seamlessly and efficiently. With access to a competitive salary, professional development opportunities, and a values-driven culture, you'll be empowered to grow your career while making a significant impact on the future of financial services. Benefit from our commitment to inclusion, and help shape technology's role within our organization as we transition to cloud-based solutions.
**Position Responsibilities:**
+ Collaborate with upstream and downstream systems to debug or troubleshoot data processing issues, and investigate SQL stored procedures, Informatica Workflows, CA WLA failures, and Perl scripts to support issue resolution and analysis for minor enhancements.
+ Track and resolve a high number of exceptions daily as part of operations support, using Agile methodologies to manage work and enhancements in JIRA.
+ Coordinate development efforts with the development team for major enhancements and ensure code deployments meet audit standards.
+ Contribute to shaping the future of technology within our group by helping transition to cloud-based solutions, staying current on standards, technologies, approaches, and methodologies.
+ Consistently apply the concept of continuous improvement to enhance processes and technologies, fostering innovation within the team.
+ **Work Arrangement** : This position follows a hybrid setup, requiring 3 days onsite every week in UP Ayala TechnoHub, Quezon City.
+ **Shift Schedules:** Willingness to work 9am to 6pm PHT and cover for teammates on a 4pm to 1am PHT shift if needed. Shift schedules may vary depending on business needs.
**Required Qualifications:**
+ Minimum of 2 years of experience supporting systems at Level 2 (support).
+ Web app knowledge (Frontend and Back End web technologies, APIs etc)
+ Experience with relational database structures and methodologies, and SQL.
+ Ability to read JavaScript or any programming language (for code-level investigation).
+ Ability to create JavaScript-based monitoring scripts in a system such as New Relic.
+ Applicable degree or designation in Computer Science or equivalent experience.
**Preferred Qualifications:**
+ Experience in the financial industry.
+ Cloud based technologies (Azure) - nice to have, not needed. We can train you.
+ Familiarity withother technologies (Nice to have):
+ MongoDB (Nice to have)
+ React JS / Node JS (Nice to have)
+ CA Workload Automation / job scheduling tools
+ ServiceNow / Jira / other workflow tools
+ Observability and Monitoring: New Relic, Devo / others
**When you join our team:**
+ We'll empower you to learn and grow the career you want.
+ We'll recognize and support you in a flexible environment where well-being and inclusion are more than just words.
+ As part of our global team, we'll support you in shaping the future you want to see.
**Acerca de Manulife y John Hancock**
Manulife Financial Corporation es un importante proveedor internacional de servicios financieros que ayuda a las personas a tomar decisiones de una manera más fácil y a vivir mejor. Para obtener más información acerca de nosotros, visite .
**Manulife es un empleador que ofrece igualdad de oportunidades**
En Manulife/John Hancock, valoramos nuestra diversidad. Nos esforzamos por atraer, formar y retener una fuerza laboral tan diversa como los clientes a los que prestamos servicios, y para fomentar un entorno laboral inclusivo en el que se aprovechen las fortalezas de las culturas y las personas. Estamos comprometidos con la equidad en las contrataciones, la retención de talento, el ascenso y la remuneración, y administramos todas nuestras prácticas y programas sin discriminación por motivos de raza, ascendencia, lugar de origen, color, origen étnico, ciudadanía, religión o creencias religiosas, credo, sexo (incluyendo el embarazo y las afecciones relacionadas con este), orientación sexual, características genéticas, condición de veterano, identidad de género, expresión de género, edad, estado civil, estatus familiar, discapacidad, o cualquier otro aspecto protegido por la ley vigente.
Nuestra prioridad es eliminar las barreras para garantizar la igualdad de acceso al empleo. Un representante de Recursos Humanos trabajará con los solicitantes que requieran una adaptación razonable durante el proceso de solicitud. Toda la información que se haya compartido durante el proceso de solicitud de adaptación se almacenará y utilizará de manera congruente con las leyes y las políticas de Manulife/John Hancock correspondientes. Para solicitar una adaptación razonable en el proceso de solicitud, envíenos un mensaje a .
**Modalidades de Trabajo**
Híbrido
This advertiser has chosen not to accept applicants from your region.

Software Technical Analyst

Manulife

Posted 21 days ago

Job Viewed

Tap Again To Close

Job Description

Join Manulife's Global Solutions Delivery team as a Software Technical Analyst, where you'll have the opportunity to work with an Agile, high-performing team in the L2 Application System Support Team. In this role, you will be instrumental in supporting application deployment, gathering business requirements, and performing data analysis to develop solutions that align with Manulife's standards. Your work will contribute to our mission of providing innovative and reliable financial services by ensuring systems function seamlessly and efficiently. With access to a competitive salary, professional development opportunities, and a values-driven culture, you'll be empowered to grow your career while making a significant impact on the future of financial services. Benefit from our commitment to inclusion, and help shape technology's role within our organization as we transition to cloud-based solutions.
**Position Responsibilities:**
+ Collaborate with upstream and downstream systems to debug or troubleshoot data processing issues, and investigate SQL stored procedures, Informatica Workflows, CA WLA failures, and Perl scripts to support issue resolution and analysis for minor enhancements.
+ Track and resolve a high number of exceptions daily as part of operations support, using Agile methodologies to manage work and enhancements in JIRA.
+ Coordinate development efforts with the development team for major enhancements and ensure code deployments meet audit standards.
+ Contribute to shaping the future of technology within our group by helping transition to cloud-based solutions, staying current on standards, technologies, approaches, and methodologies.
+ Consistently apply the concept of continuous improvement to enhance processes and technologies, fostering innovation within the team.
+ **Work Arrangement** : This position follows a hybrid setup, requiring 3 days onsite every week in UP Ayala TechnoHub, Quezon City.
+ **Shift Schedules:** Willingness to work 9am to 6pm PHT and cover for teammates on a 4pm to 1am PHT shift if needed. Shift schedules may vary depending on business needs.
**Required Qualifications:**
+ Minimum of 2 years of experience supporting systems at Level 2 (support).
+ Web app knowledge (Frontend and Back End web technologies, APIs etc)
+ Experience with relational database structures and methodologies, and SQL.
+ Ability to read JavaScript or any programming language (for code-level investigation).
+ Ability to create JavaScript-based monitoring scripts in a system such as New Relic.
+ Applicable degree or designation in Computer Science or equivalent experience.
**Preferred Qualifications:**
+ Experience in the financial industry.
+ Cloud based technologies (Azure) - nice to have, not needed. We can train you.
+ Familiarity withother technologies (Nice to have):
+ MongoDB (Nice to have)
+ React JS / Node JS (Nice to have)
+ CA Workload Automation / job scheduling tools
+ ServiceNow / Jira / other workflow tools
+ Observability and Monitoring: New Relic, Devo / others
**When you join our team:**
+ We'll empower you to learn and grow the career you want.
+ We'll recognize and support you in a flexible environment where well-being and inclusion are more than just words.
+ As part of our global team, we'll support you in shaping the future you want to see.
**Acerca de Manulife y John Hancock**
Manulife Financial Corporation es un importante proveedor internacional de servicios financieros que ayuda a las personas a tomar decisiones de una manera más fácil y a vivir mejor. Para obtener más información acerca de nosotros, visite .
**Manulife es un empleador que ofrece igualdad de oportunidades**
En Manulife/John Hancock, valoramos nuestra diversidad. Nos esforzamos por atraer, formar y retener una fuerza laboral tan diversa como los clientes a los que prestamos servicios, y para fomentar un entorno laboral inclusivo en el que se aprovechen las fortalezas de las culturas y las personas. Estamos comprometidos con la equidad en las contrataciones, la retención de talento, el ascenso y la remuneración, y administramos todas nuestras prácticas y programas sin discriminación por motivos de raza, ascendencia, lugar de origen, color, origen étnico, ciudadanía, religión o creencias religiosas, credo, sexo (incluyendo el embarazo y las afecciones relacionadas con este), orientación sexual, características genéticas, condición de veterano, identidad de género, expresión de género, edad, estado civil, estatus familiar, discapacidad, o cualquier otro aspecto protegido por la ley vigente.
Nuestra prioridad es eliminar las barreras para garantizar la igualdad de acceso al empleo. Un representante de Recursos Humanos trabajará con los solicitantes que requieran una adaptación razonable durante el proceso de solicitud. Toda la información que se haya compartido durante el proceso de solicitud de adaptación se almacenará y utilizará de manera congruente con las leyes y las políticas de Manulife/John Hancock correspondientes. Para solicitar una adaptación razonable en el proceso de solicitud, envíenos un mensaje a .
**Modalidades de Trabajo**
Híbrido
This advertiser has chosen not to accept applicants from your region.

Associate Software Technical Analyst

Makati City, National Capital Region Manulife

Posted 5 days ago

Job Viewed

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Job Description

This opportunity is for a Software Quality Assurance role that plays a vital part in ensuring the reliability and performance of Manulife's IT applications and services. By maintaining and enhancing existing systems, this role directly supports our mission to deliver seamless and secure digital experiences to our customers. Candidates will gain hands-on experience with the latest technology stacks, opening doors to exciting career growth. They'll also thrive in an inclusive, collaborative environment that values continuous learning and innovation.
**Position Responsibilities:**
+ Reviews user stories, specifications and technical design documents and translates to provide meaningful feedback to product developers
+ Designs detailed and comprehensive test cases
+ Conduct functional testing and system integration testing
+ Perform SIT, User Acceptance Testing (UAT), rehearsal testing and post deployment checking
+ Demo testing based on the acceptance criteria of the user stories
+ Identifies KPIs for product quality
+ Tracks quality assurance metrics such as defect densities, defect frequency first time pass rate
+ Keeps up-to-date on latest test software and frameworks
+ Drives software development process to quality-centric methodologies
+ Identifies Quality Assurance process bottlenecks and design and implement solutions
+ Controls, updates and distributes new and revised quality standards and technical changes
+ Prepares and deliver formal quality audit reports
+ Assist the product owner in formulating or revising user stories as needed
+ Join Scrum meetings, Sprint Planning, Sprint Retro and other related sessions as needed
+ Support change team in preparing training materials, process manuals etc.
**Required Qualifications:**
+ Minimum of 5 to 6 years of hands-on experience in Software Quality Assurance (SQA).
+ Solid understanding of the Software Development Life Cycle (SDLC), Agile methodologies, and DevOps toolchains (e.g., Jira, Confluence).
+ Strong background in designing and executing comprehensive, detailed, and effective test cases.
+ Demonstrated expertise in QA methodologies, tools, and best practices.
+ Proven ability to analyze complex systems with a keen attention to detail and critical thinking.
+ Growth mindset with a willingness to learn from both successes and setbacks.
+ Excellent organizational and problem-solving skills, with a collaborative and creative approach to overcoming challenges.
**Preferred Qualifications:**
+ Experience in testing platforms such as Salesforce, Oracle, and Microservices is a strong advantage
+ ISTQB certification is a plus
+ Background in the insurance industry is preferred but not required
**Acerca de Manulife y John Hancock**
Manulife Financial Corporation es un importante proveedor internacional de servicios financieros que ayuda a las personas a tomar decisiones de una manera más fácil y a vivir mejor. Para obtener más información acerca de nosotros, visite .
**Manulife es un empleador que ofrece igualdad de oportunidades**
En Manulife/John Hancock, valoramos nuestra diversidad. Nos esforzamos por atraer, formar y retener una fuerza laboral tan diversa como los clientes a los que prestamos servicios, y para fomentar un entorno laboral inclusivo en el que se aprovechen las fortalezas de las culturas y las personas. Estamos comprometidos con la equidad en las contrataciones, la retención de talento, el ascenso y la remuneración, y administramos todas nuestras prácticas y programas sin discriminación por motivos de raza, ascendencia, lugar de origen, color, origen étnico, ciudadanía, religión o creencias religiosas, credo, sexo (incluyendo el embarazo y las afecciones relacionadas con este), orientación sexual, características genéticas, condición de veterano, identidad de género, expresión de género, edad, estado civil, estatus familiar, discapacidad, o cualquier otro aspecto protegido por la ley vigente.
Nuestra prioridad es eliminar las barreras para garantizar la igualdad de acceso al empleo. Un representante de Recursos Humanos trabajará con los solicitantes que requieran una adaptación razonable durante el proceso de solicitud. Toda la información que se haya compartido durante el proceso de solicitud de adaptación se almacenará y utilizará de manera congruente con las leyes y las políticas de Manulife/John Hancock correspondientes. Para solicitar una adaptación razonable en el proceso de solicitud, envíenos un mensaje a .
**Modalidades de Trabajo**
Híbrido
This advertiser has chosen not to accept applicants from your region.

Associate Software Technical Analyst

Manulife

Posted 27 days ago

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Job Description

_We are looking for an_ **_Associate Software Technical Analyst_** _to join the Global Actuarial Business Support (GABS) team at MPBS. You will play a role in accelerating the technical evolution and support of our Actuaries around the world. The role needs strong analytical and solid collaborative skills to support the enhancement requirements, non-production and production processes and fixes of the application and have strong interpersonal skills to work with stakeholders and support teams across the globe._
_Have the skills and experience for the job? Learn more about it below!_
**Position Responsibilities:**
+ Collaborate with Valuation System Transformation project team and other groups within the Actuarial Systems group as well as Actuaries within the company to uncover pain points and opportunities to accelerate the delivery of new business value through software, infrastructure, and services
+ Deliver an exceptional user experience to Actuaries, through the delivery of services enabling
+ Self-service environment provisioning and configuration
+ Continuous integration, testing, delivery, and deployment
+ Logging, monitoring, and insight
+ Collaboration, planning, and reporting
+ Maintain and support these delivery services, with accountability for production reliability and usage, and the delivery of new functionality
+ Support non-production and Production operations and fixes
+ Work with support teams and vendors to implement fixes and changes
+ Primarily work in Asia, Mid or North America time, with flexibility to adjust to meet with the global team and support weekend deployments or production requirements.
+ **_Amenable to work in UP Ayala Technohub (Quezon City)_**
+ **_Amenable to work on a hybrid set-up (3x a week onsite)_**
+ **_Amenable to work in any shift schedule assigned (preferably day or night; but flexible depending on business need)_**
**Required Qualifications:**
+ Bachelor's degree in Computer Science, Information Technology, Information Systems, or any related course
+ At least 1-2 years' experience with the following:
+ **Scheduling Automation (e.g. CA, CTRL-M, CAWLA)**
+ **Unix and Unix Scripting**
+ **Relational Database (SQL / Oracle / MSSQL)**
+ ETL (Informatica)
+ Reporting (QlikView)
**Preferred Qualifications:**
+ Experience in operations management & vendor management, working with stakeholders and support teams across the globe
+ Excellent analytical, problem solving, and solutioning skills
+ Knowledge and application of change & release management, ITIL4 & project management
+ Familiarity with agile principles, test-driven development, continuous integration, and other approaches to accelerate the delivery of new features
+ Understanding of software development lifecycle
+ Understanding of how technology supports Manulife business strategy
+ Collaborative attitude, willingness to work with team members; able to coach, share skills and methods
+ Constantly learns from both success and failure
+ Good verbal and written communication; able to effectively articulate technical vision, possibilities, and outcomes
+ Good organizational, multi-tasking and time management skills
+ Strong management drive to ensure you meet defined service targets and Service Level Agreements
+ Ability to maintain the highest level of ethical conduct in safeguarding sensitive, confidential, financial, HR company information
**When you join our team:**
+ We'll empower you to learn and grow the career you want.
+ We'll recognize and support you in a flexible environment where well-being and inclusion are more than just words.
+ As part of our global team, we'll support you in shaping the future you want to see.
**Acerca de Manulife y John Hancock**
Manulife Financial Corporation es un importante proveedor internacional de servicios financieros que ayuda a las personas a tomar decisiones de una manera más fácil y a vivir mejor. Para obtener más información acerca de nosotros, visite .
**Manulife es un empleador que ofrece igualdad de oportunidades**
En Manulife/John Hancock, valoramos nuestra diversidad. Nos esforzamos por atraer, formar y retener una fuerza laboral tan diversa como los clientes a los que prestamos servicios, y para fomentar un entorno laboral inclusivo en el que se aprovechen las fortalezas de las culturas y las personas. Estamos comprometidos con la equidad en las contrataciones, la retención de talento, el ascenso y la remuneración, y administramos todas nuestras prácticas y programas sin discriminación por motivos de raza, ascendencia, lugar de origen, color, origen étnico, ciudadanía, religión o creencias religiosas, credo, sexo (incluyendo el embarazo y las afecciones relacionadas con este), orientación sexual, características genéticas, condición de veterano, identidad de género, expresión de género, edad, estado civil, estatus familiar, discapacidad, o cualquier otro aspecto protegido por la ley vigente.
Nuestra prioridad es eliminar las barreras para garantizar la igualdad de acceso al empleo. Un representante de Recursos Humanos trabajará con los solicitantes que requieran una adaptación razonable durante el proceso de solicitud. Toda la información que se haya compartido durante el proceso de solicitud de adaptación se almacenará y utilizará de manera congruente con las leyes y las políticas de Manulife/John Hancock correspondientes. Para solicitar una adaptación razonable en el proceso de solicitud, envíenos un mensaje a .
**Modalidades de Trabajo**
Híbrido
This advertiser has chosen not to accept applicants from your region.

Software Architect

UnitedHealth Group

Posted today

Job Viewed

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Job Description

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start **Caring. Connecting. Growing together.**
**Primary Responsibilities:**
+ Design, develop, and modify highly specialized computer applications to drive user efficiency and overall business success
+ Champion for best-practices in software architecture/design - including creating and delivering presentations; hosting knowledge-sharing sessions; keeping up with latest advancements in the market and sharing those appropriately with the team
+ Ensure applications meet demanding standards for privacy and security as required by strict internal policies and industry-specific regulations
+ Ensure these proprietary applications satisfy rigorous internally-defined technical requirements for performance, resiliency, availability and scalability
+ Adhere to version control, release management, and deployment protocols to distribute new functionality to the user base
+ Provide post deployment support and to quickly respond to and resolve unexpected service problems in production
+ Build relationships and collaborate with a vast supply-chain of data integration partners
+ Comply with the terms and conditions of the employment contract, company policies and procedures, and any and all directives (such as, but not limited to, transfer and/or re-assignment to different work locations, change in teams and/or work shifts, policies in regards to flexibility of work benefits and/or work environment, alternative work arrangements, and other decisions that may arise due to the changing business environment). The Company may adopt, vary or rescind these policies and directives in its absolute discretion and without any limitation (implied or otherwise) on its ability to do so
**Required Qualifications:**
+ Undergraduate degree or equivalent experience
+ 10+ years of software dev experience
+ Experience in creating sys arch diagrams to communicate designs, workflows, and dependencies
+ Experience or knowledge with React framework incl. hooks and component arch
+ Experience or knowledge with state management using tools like Redux or React Query
+ Experience or knowledge with performance optimization: code splitting, lazy loading, memoization
+ Experience or knowledge with API design for REStful services and GraphQL
+ Knowledge on authentication or authorization patterns such as OAuth
+ Knowledge on Azure cloud concepts including App Services and Application Insights
+ Knowledge on design principles including SOLID principles and clean architecture
+ Knowledge on data security, including encryption
_At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission._
_Optum is a drug-free workplace. © 2025 Optum Global Solutions (Philippines) Inc. All rights reserved._
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Onsite Software Analyst Support for Baguio Site

Benguet, Benguet NeksjobCorporation

Posted 24 days ago

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Job Description

Job Title: Software Analyst Support (Onsite)
Location: Baguio City br>Salary: ₱22,000 – ₱3,000 per month
br>About the Role:
We are looking for a detail-oriented and tech-savvy Software Analyst Support to join our team onsite in Baguio City. This role involves supporting back-end systems and CRMs, collaborating with clients, and helping to improve workflows through analytical insights and technical expertise.

Key Responsibilities:

Provide support for back-end systems and Customer Relationship Management (CRM) tools
Utilize basic SQL knowledge to assist in data extraction and reporting
Work with scripting languages and perform XML transformations
Analyze and troubleshoot software issues, streamlining processes for efficiency
Engage directly with clients during workshops and consultations, maintaining professionalism and clear communication
Ensure accuracy and attention to detail in all tasks and documentation

What We’re Looking For: < r>
Basic understanding of SQL and experience supporting back-end systems and CRMs
Familiarity with scripting languages and XML transformations
Strong analytical and critical thinking skills to solve problems effectively
Excellent communication skills, with a professional and client-facing demeanor
Ability to work onsite in Baguio City
Good employment record and commitment to quality work

Why Join Us?

Competitive salary package (₱2 00 – ₱2 00/month)
O site role with opportunities to grow and develop your technical skills
Collaborative and supportive work environment

If you’re ready to take your software support skills to the next level and thrive in a dynamic onsite role, apply now!
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Software Quality Analyst (On-Site)

Z Getcare Systems Inc.

Posted 20 days ago

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Job Description

What you'll be doing
br>Build test cases and test plans.
Verify and revise regression test plans
Perform unit and regression testing, testing of software builds/bug fixes, and documentation of tests performed
Monitor existing web applications/projects.
Reproduced reported issues, documenting steps needed to reproduce for other developer/team members
Document identified bugs and set priority
Track open bugs and ensure that identified issues are resolved.

What we're looking for

Must have keen attention to details
Knowledgeable in Automation testing tools like Sellenium Webdriver is advantage but not required
Knowledgeable in Java but not required
Any 4-year course is welcome to apply. IT related course is an advantage
This advertiser has chosen not to accept applicants from your region.
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Software Engineer/ Software Developer/ C#.Net Software Engineer

1226 Makati City, National Capital Region You-Source Inc

Posted today

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Job Description

Permanent

Responsibilities:

Write high quality, efficient code and unit tests to meet project quality targets and deadlines in a fast-paced agile development environment.Effectively work with clients, users and your team members to develop functional and non-functional system requirements.Work with Azure DevOps to efficiently track, manage requirements, and changes in the source code to provide our clients with insightful quality and progress reporting options.Quickly understand our client's industry together with its problems and take an advising role in offering a solution quickly and adequately.RequirementsBachelor’s degree in Computer Science or similar.3 to 7 years of experience in C#.NET programmingBasic knowledge of C# or JavaGood knowledge of HTML/CSSExperience in ASP.NET MVC/JavaScript (and/or TypeScript) Angular is a plus.Familiarity with the GoF designs patterns and enterprise patternsGood written and verbal communication and interpersonal skills (English)Independent but collaborative, driven, assertive and funAbility to prioritize workloads and meet deadlinesFull-Time Positions availableBenefitsOnboarding TrainingMentoring and Coaching sessionsFlexible Working HoursFlexible work set up (onsite only on a need basis)Leave Entitlement upon onboardingUnused Leave Converted into cashHealth BonusHMO up to 150,000.00 MBL (maximum benefit limit) upon regularization with comprehensive coverages such as:Pre-existing conditions are coveredOut-patient ReimbursementOptical AssistanceTraining BudgetPerformance Bonus5th Year Bucket Item Incentive
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Software Asset Management Analyst I

Manila, Metropolitan Manila RELX INC

Posted 7 days ago

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Job Description

Job Summary:
The Software Asset Management Analyst is a pivotal role responsible for optimizing and managing software assets for Elsevier. This multifaceted position involves coordinating software requests, liaising with vendors, ensuring compliance, and contributing to cost-saving initiatives. The analyst will collaborate closely with internal teams and external vendors to support the complete software asset management lifecycle.
Responsibilities:
+ Assist in maintaining Software Asset Management processes by meticulously documenting software licensing records, conducting ad-hoc research, and generating insightful reports on software entitlements.
+ Ensure meticulous documentation of all software purchase requests and that completed entitlement-related records are efficiently conveyed to the SAM Entitlements team.
+ Efficiently handle email inquiries related to Software Asset Management activities within Elsevier, providing timely and responsive support.
+ Proactively manage the FreshService ticketing systems, updating status changes and pertinent information, and ensuring prompt and accurate responses to software requests.
+ Collaborate with internal stakeholders to understand and meet software needs and liaise with end users to collect necessary information for software procurement and allocation.
+ Interact with various software vendors to obtain and analyze quotes, ensuring cost-effectiveness and compatibility, and maintaining professional relationships to facilitate efficient procurement processes.
+ Generate purchase requisitions for the SAM and technology sourcing, ensuring all requirements are accurately captured and documented in the Oracle financial system.
+ Expertly use the Oracle financial system to generate purchase requisitions for approved software requests.
+ Manage software expiration notifications within the ELSSAM mailbox, offering timely guidance to end users on subscription renewals.
+ Work with the team to resolve general queries related to account or software issues, including payment inquiries managed by internal accounts teams.
+ Perform additional duties as assigned, contributing to a flexible and comprehensive approach to SAM within Elsevier.
Skills & Experience:
+ Bachelor's Degree holder.
+ Knowledgeable in software asset management practices.
+ Proficient with ticketing systems like FreshService and financial systems like Oracle.
+ Excellent communication and interpersonal skills for interacting with internal teams and external vendors.
+ Ability to manage multiple tasks and adapt to changing priorities.
Career Path Opportunities:
+ This role provides a pathway to more senior SAM roles, including responsibilities for developing software acquisition, maintenance, and retention strategies that align with IT standards.
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RELX is a global provider of information-based analytics and decision tools for professional and business customers, enabling them to make better decisions, get better results and be more productive.
Our purpose is to benefit society by developing products that help researchers advance scientific knowledge; doctors and nurses improve the lives of patients; lawyers promote the rule of law and achieve justice and fair results for their clients; businesses and governments prevent fraud; consumers access financial services and get fair prices on insurance; and customers learn about markets and complete transactions.
Our purpose guides our actions beyond the products that we develop. It defines us as a company. Every day across RELX our employees are inspired to undertake initiatives that make unique contributions to society and the communities in which we operate.
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Software Engineer

National Capital Region, National Capital Region 1Rotary Trading Corporation

Posted 15 days ago

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Job Description

Code Your Career with Us as a Software Engineer!
br>Are you passionate about crafting innovative solutions and driving impactful projects? 1Rotary Trading Corporation is on the hunt for a dynamic Software Engineer to develop systems and programs that support our long-term business objectives. If you thrive in a fast-paced, collaborative environment, we’d love to hear from you! < r>
Key Responsibilities:
- Study, plan, and propose systems and programs tailored to company needs.
- Serve as the lead and main point of contact for all internal and external systems, platforms, and programs.
- Analyze IT system requirements and business processes to boost efficiency and deliver high-value services.
- Provide top-notch user support by evaluating incidents and resolving problems efficiently.
- Document all development projects—past, present, and future—for proper tracking and review.
- Act as the go-to person for IT Development concerns.
- Take on other IT-related tasks as assigned.

What We’re Looking For: < r>
- A graduate of BS in Information Technology, Computer Science, or equivalent.
- At least 1 year of experience working with PHP and Laravel Framework.
- Proficiency in MySQL or MariaDB.
- A fast learner who can work quickly and independently.

Why Join Us?
- Work on exciting, impactful projects that drive business growth.
- Collaborate with a passionate and innovative team.
- Build your expertise in a supportive environment that values your contributions.

Ready to take your skills to the next level? Apply now and bring your tech-savvy brilliance to 1Rotary Trading Corporation!

Send in your application today and let’s build the future together!
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